pharmacy operations manager

Riggs Community Health

<div><div><div><b>Position Purpose:</b> Responsible for the legal operation of the Pharmacy, including all state and federal regulations governing the Pharmacy. Reports to Health Center Leadership on all matters related to the operations of the pharmacy and its associated programs and partnerships.</div><p></p><p><b><br>
Responsibility, Skills, and Difficulty of Work:
</b></p><ul><li>Assists with recognizing the needs and concerns of people within their cultural framework, and maintains constructive relationships in dealing with them</li><li>
Understands the Riggs CHC&rsquo;s relationship with the community and maintains positive image and relationships</li><li>
Self-motivation</li><li>
Interprets Riggs CHC&rsquo;s services and policies to patients and families as appropriate.</li><li>
Works independently in the absence of supervision</li><li>
Self-motivated and flexible to daily schedule and/or center needs</li><li>
Deals with public and staff, both in person and over the telephone, in tactful and professional manner.</li></ul><div><div><div><p><b>
Education &amp; Qualifications:
</b></p><ul><li>Bachelor&rsquo;s or advanced degree in pharmacy from an accredited institution</li><li>
Three (3) or more years of relatable pharmacy experience</li><li>
Must be licensed as a registered pharmacist with an unrestricted license in the state of employment</li><li>
At least one (1) year of related pharmacy management experience, preferred</li><li>
Ability to work scheduled hours, including weekends and evenings if required</li><li>
Clean criminal record &ndash; with no felonies</li><li>
Current CPR certification preferred</li><li>
Ability to read and transcribe pharmaceutical information</li><li>
Strong assessment and multi-tasking skills required.</li><li>
Excellent interpersonal and communication skills required.</li><li>
Satisfactory completion of medication course.</li><li>
Bilingual especially in Spanish is preferred.</li><li>
Pharmacy management software and computer competency required.</li></ul></div></div></div></div></div><p></p>

PHARMACIST

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
This position is a General Pediatrics position.<br>
<br>
Clinical Pharmacists assume responsibility and accountability for the provision of safe, effective, and prompt medication therapy. Clinical Pharmacists proficiently provide direct patient-centered care and integrated pharmacy operational services with physicians, nurses, and other hospital personnel to deliver optimal medication therapy to patients with a broad range of disease states. These clinicians are aligned with target interdisciplinary programs and specialty services to deliver medication therapy management and to ensure pharmaceutical care programs are appropriately integrated throughout the institution. Pharmaceutical care services include, but are not limited to, assessing patient needs, incorporating age and disease specific characteristics into drug therapy and patient education, adjusting care according to patient response, and providing clinical interventions to detect, mitigate, and prevent medication adverse events. Clinical Pharmacists serve as departmental resources and liaisons to other departments, hospital personnel, or external groups. They proficiently manage the appropriate use of medications according to professional and regulatory standards. They also conduct practice-related research and patient care, quality, and regulatory compliance initiatives designed to improve medication-use processes or pharmacy practice. Finally, Clinical Pharmacists provide medication and practice-related education/training and actively serve as preceptors for pharmacy residents and Doctor of Pharmacy students (MGH Pharmacy Residency website: https://www.massgeneral.org/education/pharmacy-residency.)<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Required</p><ul><li>
Must be eligible for licensure to practice pharmacy in the state of Massachusetts.</li><li>
Board Certification by examination, or equivalent certification, in the relevant specialty is preferred, required within 18 months of hiring.</li></ul><p>
Preferred</p><ul><li>
Completion of an ASHP-accredited PGY1 and PGY2 Pediatrics Pharmacy Residency, or experience as a pediatric clinical pharmacist preferred.</li></ul><p>
Essential Job Functions</p><ul><li>
Lead assigned patient service lines, clinical areas, and therapeutic programs:</li><li>
Facilitate pharmaceutical care, direct patient care programs, medication utilization systems within assigned care areas to assure drug utilization activities are aligned with patient care needs, evidence-based best practices, hospital guidelines, and regulatory standards</li><li>
Design and implement new pharmacy programs, quality improvement changes, and continuous quality assurance initiatives to advance the organization&rsquo;s medication-use systems and promote optimal patient outcomes</li><li>
Design and implement stewardship activities and restriction/surveillance programs</li><li>
Track and evaluate assigned pharmacy programs for operational, quality, and financial efficiency and routinely benchmark against local and national best practices</li><li>
Develop strategies to optimize medication utilization, including but not limited to clinical guidelines, disease-specific pathways, formulary management, and medication-use policies</li><li>
Provide departmental and institutional leadership for committees/meetings, hospital group/task forces, and approved external programs/organizations</li><li>
Assure pharmacy is an integral part of the health-care delivery system and facilitates enhancement and expansion of pharmacy services/programs</li></ul><p>
Deliver direct patient-care and clinical practice, including decentralized and service-based programs:</p><ul><li>
Maintain proficiency in decentralized pharmacy services and clinical pharmacy programs</li><li>
Place practice priority on the delivery of patient-centered care</li><li>
Work as an active member of multidisciplinary team and collaborate with healthcare personnel within care areas</li><li>
Establish collaborative pharmacist-patient relationships</li><li>
Maintain patient information and interpret patients&rsquo; health care needs including patient problem lists and prioritized pharmacist interventions</li><li>
Collect and document accurate patient medication histories and reconcile discrepancies</li><li>
Identify high-risk patients and implement interventions to improve care quality and safety</li><li>
Make appropriate evidence-based, patient-centered medication recommendations</li><li>
Implement, evaluate, and redesign pharmaceutical care plans based on patient progress and evolving goals for medication usage, including drug dosing and monitoring</li><li>
Provide written documentation in the patient&rsquo;s medical record when requested</li><li>
Obtain and maintain ACLS and BLS certification</li><li>
Participate in the management of medical emergencies</li><li>
Provide discharge medication review, reconciliation, and counseling as appropriate to help with the transition of care</li><li>
Provide evidence-based medication education to physicians, nurses, and other professionals</li><li>
Educate patients and care givers regarding safe and effective use of medications, possible medication side effects, and the role of prescribed medications in the overall treatment plan</li><li>
Maintain proficiency in hospital computer systems and medication ordering systems</li><li>
Interpret, evaluate, and accurately process medication orders</li><li>
Complete critical patient monitoring and review patient chart to identify, prevent, or mitigate drug-related problems, improper drug or dose selection, subtherapeutic dosage, over dosage, adverse drug reactions, drug interactions, untreated indications, medication use without an indication, and treatment failures</li><li>
Follow established standard work parameters and maintains standard work environments</li></ul><p>
Participates in pharmacy operations and medication dispensing:</p><ul><li>
Maintain proficiency in and actively engage in operational programs, central dispensing pharmacies, satellite dispensing pharmacies, and specialty pharmacy areas as appropriate for job assignment</li><li>
Facilitate medication procurement, ordering, and dispensing procedures including, but not limited to, chemotherapy, parenteral nutrition, controlled substances, etc.</li><li>
Utilize pharmacy automation and supportive technology proficiently</li><li>
Oversee pharmacy operations and technician practice/activities when assigned</li><li>
Promote the use of the formulary by converting non-formulary medications to formulary alternatives when possible, evaluate appropriateness of non-formulary medication requests, and support procurement of non-formulary drugs when necessary</li></ul><p>
Facilitate experiential education and preceptorship:</p><ul><li>
Maintain proficiency in the four preceptor roles and actively emulate education/mentorship</li><li>
Serve as a preceptor/educator for MGH pharmacy residency (PGY1 and PGY2) and student experiential programs, including maintaining training and experience in pharmacy practice areas appropriate for teaching assignments</li><li>
Develop student, resident, and staff training experiences/competencies and create new relationships for teaching and training opportunities</li><li>
Identify, design, and mentor learners in implementing improvements in the medication-use system to advance patient safety, maximize therapeutic outcomes, or control costs</li><li>
Demonstrate personal leadership qualities, role model, and business acumen to advance the profession and practice of pharmacy</li></ul><p>
Performs other duties as assigned:</p><ul><li>
Maintain a sustained record of contribution to the total body of knowledge in pharmacy practice through presentations, publications, and professional affiliation activities</li><li>
Participate as a formal reviewer for a peer-reviewed medical or pharmacy journals</li><li>
Maintain up-to-date knowledge of contemporary hospital practice and clinical service, trends and innovations in pharmacy leadership, and updates in traditional therapeutics, professional practice standards, or health care regulatory requirements</li><li>
Maintain a specialized evidence-based knowledge of drug and drug therapy by reviewing relevant professional journals and suggested readings</li></ul><p>
Additional General Skills/Abilities:</p><ul><li>
Knowledge of contemporary hospital/clinical practice and service</li><li>
Knowledge and understanding of general hospital operations and regulatory compliance</li><li>
Strong written and verbal communication skills</li><li>
Ability to interact constructively with supervisors, peers, and support personnel</li><li>
Ability to integrate clinical and distributive pharmacy services with quality improvement, teaching, research, and professional development activities</li><li>
Significant general clinical knowledge and expertise in traditional therapeutics and patient-centered care</li><li>
Significant knowledge and expertise in advanced pharmacy practice, specialty medication therapy management, and specialty evidence-based medicine in area appropriate for clinical assignments</li><li>
Strong teaching and precepting skills and expertise in experiential training</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
90 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$96,886.40 - $140,899.20/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Pharmacist, Pediatrics MGH

giftHEALTH

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2><p>
We are looking for a <b>Remote Clinical Pharmacist Lead</b> to oversee and guide the daily operations of our clinical call center team. This role combines clinical expertise with strong leadership and operational management. The Clinical Pharmacist Lead will supervise a team of clinical pharmacists, drive call center performance, and ensure that service-level agreements (SLAs), quality standards, and patient outcomes are consistently achieved.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><h3 class="jobSectionHeader"><b>
Leadership &amp; Team Oversight</b></h3><ul><li>
Provide direct leadership to remote clinical pharmacists supporting patient calls, counseling, and clinical interventions.</li><li>
Develop and maintain call center schedules, ensuring appropriate staffing coverage to meet demand.</li><li>
Coach, mentor, and support pharmacists to achieve high-quality patient interactions and operational excellence.</li><li>
Conduct regular team meetings and one-on-one check-ins to review performance, address challenges, and support professional growth.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Call Center Operations &amp; Metrics</b></h3><ul><li>
Monitor call center performance metrics, including average handle time, first call resolution, call abandonment rate, adherence to schedule, and patient satisfaction scores.</li><li>
Drive team accountability for meeting SLAs and KPIs while maintaining high clinical quality and patient safety.</li><li>
Track and report on daily, weekly, and monthly performance dashboards.</li><li>
Collaborate with operations, client support, and technology teams to improve call flows, reduce bottlenecks, and streamline processes.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Clinical &amp; Patient Support</b></h3><ul><li>
Serve as the clinical escalation point for complex patient cases or medication-related issues, including medication replacements.</li><li>
Ensure consistent counseling practices and adherence to clinical guidelines across all pharmacists.</li><li>
Review patient feedback and implement improvements to enhance patient experience.</li><li>
Support initiatives to improve adherence, reduce adverse events, and optimize patient outcomes.<br>
</li></ul><h3 class="jobSectionHeader"><b>
Compliance &amp; Quality Assurance</b></h3><ul><li>
Ensure compliance with federal, state, and organizational pharmacy regulations, including HIPAA and medication safety protocols.</li><li>
Oversee quality monitoring of calls and counseling sessions, providing feedback to pharmacists for continuous improvement.</li><li>
Develop and update SOPs and best practices for remote call center pharmacy operations.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy degree required.</li><li>
Preferred active Ohio pharmacist license in good standing, or willing to obtain within 180 days.</li><li>
3&ndash;5+ years of clinical pharmacist experience, with at least 2 years in a leadership, call center, or remote operations role preferred.</li><li>
Demonstrated success in meeting or exceeding call center or clinical operations metrics.</li><li>
Strong analytical skills to interpret KPIs, identify trends, and develop data-driven action plans.</li><li>
Excellent leadership, coaching, and communication skills in a remote environment.<br>
</li></ul><h2 class="jobSectionHeader"><b>
Desired Attributes</b></h2><ul><li>
Proven ability to balance patient care with operational efficiency.</li><li>
Motivational leadership style with the ability to build high-performing remote teams.</li><li>
Tech-savvy, with experience using pharmacy management systems, call center platforms, and reporting dashboards.</li><li>
Highly adaptable, solutions-focused, and comfortable working in a fast-paced, evolving environment.</li><li>
Strong problem-solving skills and ability to thrive under pressure.</li></ul><h2 class="jobSectionHeader"><b>
Work Environment</b></h2><ul><li>
100% remote, with regular virtual check-ins and performance reviews.</li><li>
Must be available to cover peak patient call times and adjust schedules as needed.</li><li>
Requires collaboration with multidisciplinary teams including operations, technology, and patient support leadership.</li></ul><h2 class="jobSectionHeader"><b>
Essential Functions of the Job</b></h2><ul><li>
Must be able to oversee and manage daily operations of remote pharmacy and call center teams, ensuring appropriate staffing, workflow balance, and task completion.</li><li>
Must be able to monitor live call activity, provide real-time feedback, and ensure all patient calls meet clinical and quality standards.</li><li>
Must be able to conduct daily check-ins, coaching sessions, and performance reviews with team members in a remote environment.</li><li>
Must be able to use pharmacy management systems, call center dashboards, and electronic health records efficiently to support team operations and patient care.</li><li>
Must be able to work a standard 8-hour workday, remaining accessible and engaged to support team needs and patient inquiries.</li><li>
Must have reliable internet access and a private, quiet workspace to ensure effective communication and confidentiality.</li><li>
Must be able to meet productivity, leadership, and quality performance metrics consistent with organizational standards.</li></ul><h2 class="jobSectionHeader"><b>
Employment Classification</b></h2><p><b>
Status:</b> Full Time<br>
<b>FLSA:</b> Exempt</p><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO) Statement</b></h2><p>
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.</p></div>

Clinical Pharmacist Lead - Call Center Operations

Phoebe Health

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Operations Team Lead Pharmacist</b></h1>
<div><div><div>Albany, GA</div>
</div></div><div><p><b>Apply For This Role
</b></p><p><b>View Full Job Description
</b></p></div></div></div></div></div><div><div><p><b>Apply For This Role
</b></p><p><b>View Full Job Description
</b></p></div></div><div></div><div><div><ul><div><div><div><b>Job Number:</b></div>
<div>31937</div>
</div></div><div><div><div><b>Location:</b></div>
<div>Phoebe Putney Memorial Hospital</div>
</div></div><div><div><div><b>Address:</b></div>
<div><div>417 W 3rd Ave</div>
Albany, GA
</div></div></div><div><div><div><b>Postal Code:</b></div>
<div>31701</div>
</div></div><div><div><div><b>Shift:</b></div>
<div>First Shift (United States of America)</div>
</div></div><div><div><div><b>Job Type:</b></div>
<div>Full time</div>
</div></div></ul></div></div><div><div><div><h3 class="jobSectionHeader"><b>Operations Team Lead Pharmacist</b></h3>
<div><div><b>Location:</b> Albany, GA</div>
<div><b>Job ID:</b> 31937</div>
</div><div><div><h2 class="jobSectionHeader"><b>Join Our Team as an Operations Team Lead Pharmacist!</b></h2>
<p>
At Phoebe, we&rsquo;re more than a healthcare system &mdash; we&rsquo;re a community built on compassion, excellence, integrity, and teamwork. Our mission is to provide exceptional care and improve the health of the communities we serve. If you're ready to lead with purpose, support a high‑performing pharmacy team, and ensure the safe and effective delivery of medication services, we&rsquo;d love for you to join us.</p>
<h2 class="jobSectionHeader"><b>
As an Operations Team Lead Pharmacist, You Will Be Responsible For:</b></h2>
<ul><li>Providing day‑to‑day leadership of pharmacy operations.</li>
<li>Ensuring safe, efficient, and compliant preparation, distribution, and management of medications.</li>
<li>Serving as a working pharmacist while acting as a resource and operational lead for pharmacy staff.</li>
<li>Overseeing workflow coordination to maintain smooth and timely operations.</li>
<li>Maintaining adherence to regulatory, institutional, and accreditation standards.</li>
<li>Supporting quality assurance initiatives and operational improvement processes.</li>
<li>Ensuring the safe and appropriate use of medications across patient populations.</li>
<li>Managing selected drug therapies in alignment with clinical and operational guidelines.</li>
<li>Overseeing the compounding, dispensing, labeling, and storage of pharmaceuticals.</li>
<li>Participating in the education of patients, nurses, and physicians on medication safety and best practices.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications:</b></h2>
<h3 class="jobSectionHeader"><b>Education:</b></h3>
<ul><li>Higher Degree in B.S. Pharmacy (5 year degree) or Pharm.D. (6 year degree) - Required</li>
<li>Master's Degree in Business or Healthcare Related - Preferred</li>
<li>Other Degree in ASHP Accredited PGY1 or PGY2 Residency - Preferred</li>
</ul><h3 class="jobSectionHeader"><b>Work experience:</b></h3>
<ul><li>1 year Hospital Pharmacy - Preferred</li>
<li>1 year SHP Accredited Hospital Pharmacy Residency Program(s) - Preferred</li>
</ul><h3 class="jobSectionHeader"><b>Licenses, Certifications &amp; Required Training:</b></h3>
<ul><li>RPH - Registered Pharmacist - Required</li>
</ul><h2 class="jobSectionHeader"><b>Pharmacy Skills Toolbox:</b></h2>
<ul><li>Develops and shows competency on the following skills to perform daily pharmacist functions.</li>
<li>Other skills may be added as additional clinical services are developed.</li>
<li>Order Processing/Profile Review - includes assessment for safety, efficacy, appropriateness, and accuracy.</li>
<li>Pharmacokinetics</li>
<li>Anticoagulation</li>
<li>Renal Dose Monitoring</li>
<li>Nutrition Support</li>
<li>Antibiotic Stewardship</li>
<li>Formulary Management</li>
</ul><h2 class="jobSectionHeader"><b>Technology &amp; Equipment Use:</b></h2>
<ul><li>Demonstrates technical skill in using equipment appropriate for role.</li>
<li>Understands equipment operation.</li>
<li>Maintains equipment in working order.</li>
<li>Troubleshoots equipment problems.</li>
<li>Uses technology to increase productivity.</li>
<li>Adapts to new technology.</li>
</ul><h2 class="jobSectionHeader"><b>Clinical Skills:</b></h2>
<ul><li>Ensures quality of services provided in area of specialty.</li>
<li>Assists in clinical training for pharmacists, residents, students, and technical staff.</li>
<li>Maintains competency and keeps current with knowledge in area of specialty.</li>
</ul><h2 class="jobSectionHeader"><b>General Skills:</b></h2>
<ul><li>Organizational Skills</li>
<li>Communication Skill</li>
<li>Interpersonal Skills</li>
<li>Customer Relations</li>
<li>Mathematical Ability</li>
<li>Analytical Thinking</li>
<li>Grammar &amp; Spelling</li>
<li>Reading &amp; Comprehending Written Instructions</li>
<li>Following Verbal Instructions</li>
<li>Basic Computer Skills</li>
<li>Microsoft Office Suite</li>
<li>General Clerical Skills</li>
</ul><h2 class="jobSectionHeader"><b>Additional Duties:</b></h2>
<ul><li>Adheres to the hospital and departmental attendance and punctuality guidelines.</li>
<li>Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.</li>
<li>Performs other duties as required and completes all job functions as per departmental policies and procedures.</li>
<li>Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).</li>
<li>Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.</li>
<li>Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.</li>
<li>For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.</li>
<li>Wears protective clothing and equipment as appropriate.</li>
</ul></div></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Other Opportunities</b></h2>
<div></div><div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Lead Pharmacist - North Campus</b></div></h3>
</div><div><div>Phoebe North Campus</div></div>
<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>System Director, Acute Care Pharmacy Services</b></div></h3>
</div><div><div>Phoebe Putney Memorial Hospital</div></div>
<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Pharmacist (80+)</b></div></h3>
</div><div><div>Phoebe Putney Memorial Hospital</div></div>
<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Pharmacy Clinical Specialist</b></div></h3>
</div><div><div>Phoebe Putney Memorial Hospital</div></div>
<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Clinical Pharmacist</b></div></h3>
</div><div><div>Phoebe Putney Memorial Hospital</div></div>
<div><div>Albany, GA</div></div></div></div></div></div></div></div></div></div></div></div><p></p>

OPERATIONS TEAM LEAD PHARMACIST

UnityPoint Health

<div>Overview:
<div>
Join our team to manage and optimize the 340B Drug Discount Program. You&rsquo;ll oversee daily operations, maintain auditing and compliance processes, resolve program issues, and collaborate with regional and system stakeholders to support all UPH covered entities. This role is perfect for someone detail-oriented, analytical, and ready to make a direct impact on program efficiency and compliance.</div>
Why UnityPoint Health?:
<p>
At UnityPoint Health, you matter. We&rsquo;re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p><p>
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you&rsquo;re in. Here are just a few:</p><ul><li>
Expect paid time off, parental leave, 401K matching and an employee recognition program.</li><li>
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.</li><li>
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.</li></ul><p>
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.</p><p>
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.</p><p>
Find a fulfilling career and make a difference with UnityPoint Health.</p>
Responsibilities:
<ul><li>Serve as the 340B program expert, managing day-to-day operations across in-house, contract, and mixed-use pharmacies</li><li>
Analyze data from multiple systems to monitor compliance with federal, state, and organizational policies</li><li>
Act as the primary liaison between regional stakeholders, system leadership, and the 340B team, communicating key metrics, opportunities, and issues</li><li>
Lead audits, surveillance, and corrective action plans to ensure ongoing regulatory compliance</li><li>
Maintain program documentation, implement policies and procedures, and provide training across the enterprise</li><li>
Identify savings and revenue-generating opportunities while ensuring financial and billing accuracy</li></ul>
Qualifications:
<div><b>
Education</b></div><ul><li><b>
Required:</b> High School Diploma or GED</li><li><b>
Preferred:</b> Associate or Bachelor&rsquo;s degree, completion of 340B University course</li><li><b>
Certifications:</b> Pharmacy Technician licensure in IL, IA, or WI within 1 year (CPTIL, CPTIA, CPTWI-WIDSPS)</li></ul><div><b>
Experience:</b></div><ul><li>
2 years as a hospital pharmacy technician (preferred)</li><li>
Previous 340B program experience (preferred)</li><li>
Experience in pharmacy purchasing or inventory management (preferred)</li><li>
Data analysis skills (Excel, SQL, or similar) (preferred)</li></ul></div>

340B Pharmacy Specialist

Walgreens

<div>Customer Experience
<br>
<br>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
<br>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
<br>
Develops strong relationships with most valuable customers.
<br>
<br>
Operations
<br>
<br>
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
<br>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
<br>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
<br>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
<br>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
<br>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
<br>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
<br>
Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
<br>
Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
<br>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
<br>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
<br>
Supports execution of Pickup program.
<br>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
<br>
Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
<br>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
<br>
Completes special assignments and other tasks as assigned.
<br>
<br>
Training &amp; Personal Development
<br>
<br>
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
<br>
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>PTCB or ExCPT certification (except in Puerto Rico).
</li><li>One year of work experience as a pharmacy technician in a retail or hospital setting.
</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.
</li></ul><ul><li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer basic math skills (counting, measuring and weighing medications).</li>
<li>Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).</li>
<li>Prefer the knowledge of store inventory control</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $18.75 - $24.5 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Senior Pharmacy Technician

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

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