pharmacy retail support specialist

CareMed Specialty Pharmacy

<div><div>We are seeking a Pharmacy Adjudication Specialist at our <b>CareMed Specialty Pharmacy</b> in<b> New Hyde Park, NY. </b>This will be a Full-Time position.<b> </b>This is a <b>remote hybrid opportunity, after onsite training period.</b></div>
<div></div><div><div><b>Shift time currently available: 9:00 am-5:30 pm EST</b></div>
<div></div><div><b>Starting salary from $26.00 an hour and up</b></div>
</div><div></div><div><b>Sign-On Bonus: </b><b>$5,000 for employees starting before July 31, 2026.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Pharmacy Adjudication </b><b>Specialist Major Responsibilities:</b></div>
<div>The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections</div>
<div></div><div>Pharmacy Adjudication Specialists at CareMed...</div>
<ul><li>Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.</li>
<li>Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information.</li>
<li>Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.</li>
<li>Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.</li>
<li>Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays</li>
<li>Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)</li>
<li>Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.</li>
<li>Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.</li>
<li>Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.</li>
<li>Documents and submit requests for Patient Refunds when appropriate.</li>
<li>Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.</li>
<li>Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company&rsquo;s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
</ul><div>Pharmacy Adjudication Specialist Qualifications and Responsibilities...</div>
<div><ul><li>Education/Learning Experience
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication</li>
<li>Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Work Experience
<ul><li>Required: 1+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
<li>Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
</ul></li></ul><ul><li>Skills/Knowledge
<ul><li>Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills</li>
<li>Desired: Knowledge of Foundation Funding, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Licenses/Certifications
<ul><li>Required: Registration with Board of Pharmacy as required by state law</li>
<li>Desired: Certified Pharmacy Technician (PTCB)</li>
</ul></li></ul><ul><li>Behavior Competencies
<ul><li>Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills</li>
</ul></li></ul><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div></div><div></div>

Pharmacy Adjudication Specialist

Onco360

<div><div>We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in<b> Scottsdale, AZ. </b>This will be a Full-Time position.<b> </b>This is a <b>remote hybrid opportunity, after onsite training period.</b></div>
<div></div><div><div><b>Shift time currently available: 8:30 am-5:00 pm MST</b></div>
<div></div><div>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.</div>
</div>
<div></div><div><b>Starting salary from $23.00 an hour and up</b></div>
<div><b>Sign-On Bonus: </b><b>$5,000 for employees starting before July 31, 2026.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Pharmacy Adjudication </b><b>Specialist Major Responsibilities:</b></div>
<div>The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections</div>
<div></div><div>Pharmacy Adjudication Specialists at Onco360...</div>
<ul><li>Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.</li>
<li>Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..</li>
<li>Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.</li>
<li>Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.</li>
<li>Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays</li>
<li>Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)</li>
<li>Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.</li>
<li>Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.</li>
<li>Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.</li>
<li>Documents and submit requests for Patient Refunds when appropriate.</li>
<li>Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.</li>
<li>Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company&rsquo;s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
</ul><div>Pharmacy Adjudication Specialist Qualifications and Responsibilities...</div>
<div><ul><li>Education/Learning Experience
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication</li>
<li>Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Work Experience
<ul><li>Required: 2+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
<li>Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
</ul></li></ul><ul><li>Skills/Knowledge
<ul><li>Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills</li>
<li>Desired: Knowledge of Foundation Funding, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Licenses/Certifications
<ul><li>Required: Registration with Board of Pharmacy as required by state law</li>
<li>Desired: Certified Pharmacy Technician (PTCB)</li>
</ul></li></ul><ul><li>Behavior Competencies
<ul><li>Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills</li>
</ul></li></ul><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div>
<div></div><div>#IH</div></div></div>

Pharmacy Claims Adjudication Specialist

<div><div>We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in <b>Buffalo, NY. </b>This will be a Full-Time position.<b> This position must be located within driving distance to our pharmacy, with a hybrid work style.</b></div>
<div></div><div><div><b>Shift times currently available: 10:00 am to 6:30 pm EST</b></div>
<div></div><div>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.</div>
</div>
<div></div><div><b>Starting salary from $23.00 an hour and up</b></div>
<div><b>Sign-On Bonus: </b><b>$5,000 for employees starting before July 31, 2026.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Pharmacy Adjudication </b><b>Specialist Major Responsibilities:</b></div>
<div>The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections</div>
<div></div><div>Pharmacy Adjudication Specialists at Onco360...</div>
<ul><li>Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.</li>
<li>Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..</li>
<li>Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.</li>
<li>Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.</li>
<li>Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays</li>
<li>Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)</li>
<li>Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.</li>
<li>Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.</li>
<li>Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.</li>
<li>Documents and submit requests for Patient Refunds when appropriate.</li>
<li>Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.</li>
<li>Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company&rsquo;s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
</ul><div>Pharmacy Adjudication Specialist Qualifications and Responsibilities...</div>
<div><ul><li>Education/Learning Experience
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication</li>
<li>Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Work Experience
<ul><li>Required: 2+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
<li>Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
</ul></li></ul><ul><li>Skills/Knowledge
<ul><li>Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills</li>
<li>Desired: Knowledge of Foundation Funding, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Licenses/Certifications
<ul><li>Required: Registration with Board of Pharmacy as required by state law</li>
<li>Desired: Certified Pharmacy Technician (PTCB)</li>
</ul></li></ul><ul><li>Behavior Competencies
<ul><li>Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills</li></ul></li></ul></div></div>

<div><div>We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in <b>Waltham, MA. </b>This will be a Full-Time position.<b> This position must be located within driving distance to our pharmacy, with a hybrid work style.</b></div>
<div></div><div><b>Shift times currently available: 10:00am-6:30 pm EST</b></div>
<div></div><div>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.</div>
<div></div><div><b>Starting salary from $26.00 an hour and up</b></div>
<div><b>Sign-On Bonus: </b><b>$5,000 for employees starting before July 31, 2026.</b></div>
<div></div><div>We offer a variety of benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life; and short and long-term disability</li>
</ul><div><b>Pharmacy Adjudication </b><b>Specialist Major Responsibilities:</b></div>
<div>The Pharmacy Adjudication Specialist will adjudicate pharmacy claims, review claim responses for accuracy. ensure prescription claims are adjudicated correctly according to the coordination of benefits, resolve any third-party rejections, obtain overrides if appropriate, and be responsible for patient outreach notification regarding any delay in medication delivery due to insurance claim rejections</div>
<div></div><div>Pharmacy Adjudication Specialists at Onco360...</div>
<ul><li>Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.</li>
<li>Provides thorough, accurate and timely responses to requests from pharmacy operations, providers and/or patients regarding active claims information..</li>
<li>Ensures complete and accurate patient setup in CPR+ system including patient demographic and insurance information.</li>
<li>Adjudicates pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and reviews claim responses for accuracy before accepting the claim.</li>
<li>Contacts insurance companies to resolve third-party rejections and ensures pharmacy claim rejections are resolved to allow for timely shipping of medications. Performs outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays</li>
<li>Ensures copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (Government beneficiaries not eligible)</li>
<li>Manages all funding related adjudications and works as a liaison to Onco360 Advocate team.</li>
<li>Assists pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.</li>
<li>Serves as customer service liaison to patients regarding financial responsibility prior to shipments, contacts patients to communicate any copay discrepancy between quoted amount and claim and collects payment if applicable.</li>
<li>Documenst and submit requests for Patient Refunds when appropriate.</li>
<li>Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.</li>
<li>Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.</li>
<li>Conducts job responsibilities in accordance with the standards set out in the Company&rsquo;s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.</li>
</ul><div>Pharmacy Adjudication Specialist Qualifications and Responsibilities...</div>
<div><ul><li>Education/Learning Experience
<ul><li>Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication</li>
<li>Desired: Associate degree or equivalent program from a 2 year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Work Experience
<ul><li>Required: 2+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
<li>Desired: 3+ years experience in Pharmacy/Healthcare Setting or pharmacy claims experience</li>
</ul></li></ul><ul><li>Skills/Knowledge
<ul><li>Required: Pharmacy/NDC medication billing, Pharmacy claims resolution, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills</li>
<li>Desired: Knowledge of Foundation Funding, Specialty pharmacy experience</li>
</ul></li></ul><ul><li>Licenses/Certifications
<ul><li>Required: Registration with Board of Pharmacy as required by state law</li>
<li>Desired: Certified Pharmacy Technician (PTCB)</li>
</ul></li></ul><ul><li>Behavior Competencies
<ul><li>Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills</li></ul></li></ul></div></div>

Primary Health Care, Inc.

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p>Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference!</p><p>
Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay.</p><p>
Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC&rsquo;s Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, &amp; Marshalltown.</p><p></p><p><br>
As a Pharmacy Interpreter, you will be responsible for providing accurate and effective English/Spanish interpretation services for PHC patients, clients, their families, and health center staff, assisting with pharmacy services, paperwork and education. The Pharmacy Interpreter refers patients and clients to appropriate health center staff, advocating for patients to identify and provide access to PHC and community resources. Provides excellent customer service, answering the pharmacy phone and greeting patients at the pharmacy windows, including performing check-out duties. Demonstrates PHC&rsquo;s iCare values in daily work</p><p></p><p><b><br>
What's Great About this Position?</b></p><ul><li><div>
Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well.</div></li><li><div>
Fast paced work environment while helping patients over the phone as well as in person.</div></li><li><p>
Continue to develop your skills and grow your career through PHC&rsquo;s training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs.</p></li></ul><p><b>
What You Will Do</b></p><ul><li><div>
Provides accurate and effective interpretation, including any necessary paperwork, medication information and education, as well as other interactions for non-English speaking patients, families and health center staff. Interactions may occur in person and/or on the telephone.</div></li><li><div>
Translates written documents, correspondence and brochures used by patients and families as appropriate.</div></li><li><div>
Informs and provides consultation to health center staff regarding cultural or ethnic issues.</div></li><li><div>
Refers patient concerns/issues to appropriate Center staff, advocating for patients to identify and access resources available through medical, dental, insurance and other daily living resources.</div></li><li><div>
Answers phones and looks up patient prescription information in the pharmacy computer system.</div></li><li><div>
Conducts cash register and credit card machine check out duties and signs out all prescriptions through the pharmacy computer system, adhering to all rules and regulations.</div></li><li><div>
Works with pharmacy staff on ordering OTC and office supplies.</div></li></ul><p></p><p><b><br>
Qualifications You Need to Bring</b></p><p>
Required:</p><ul><li><div>
High School Diploma or equivalent combination of education and experience.</div></li><li><div>
Minimum of one-year experience as interpreter or translator.</div></li><li><div>
Excellent verbal and written communication skills in English and Spanish.</div></li><li><div>
Experience working with customers and with receiving payments in various forms, making change, and issuing receipts.</div></li><li><div>
Excellent verbal and written communication skills.</div></li><li><div>
Good problem-solving skills with ability to multi-task in a fast paced environment.</div></li><li><div>
Excellent customer service skills.</div></li><li><div>
Basic computer skills with proficiency using Microsoft Office applications and EMR systems.</div></li><li><div>
Competent math skills.</div></li><li><div><b>
License &amp; Certificati</b><b>ons:</b> Pharmacy Support Person registration with the Iowa Board of Pharmacy*</div></li></ul><p>
[*Must be obtained within 30 days of hire]</p><p>
Preferred:</p><ul><li><div>
Bachelor&rsquo;s Degree in a related field.</div></li><li><div>
Community Health Center experience.</div></li><li><div>
Experience as interpreter or translator in medical setting.</div></li><li><div>
Experience teaching ESL classes or comparable teaching experiences</div></li><li><div><b>
License &amp; Certifications:</b> Medical Terminology and/or Medical Interpretation certificate.</div></li></ul><p></p><p><b><br>
We Take Care of Our People</b></p><p>
Your experience and skills determine your base pay. The hiring range for this position is typically $17.00- $21.25 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $25.50 per hour. PHC also offers a comprehensive benefits package, including:</p><ul><li><div>
Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays</div></li><li><div>
License/certification fee reimbursement</div></li><li><div>
Paid time off for continuing education &amp; continuing education reimbursement</div></li><li><div>
Tuition reimbursement program</div></li><li><div>
401k with company match</div></li><li><div>
Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.)</div></li><li><div>
Dental insurance</div></li><li><div>
Vision insurance</div></li><li><div>
Life &amp; disability insurance</div></li><li><div>
Flexible spending &amp; health savings accounts</div></li><li><div>
Supplemental accident &amp; critical illness insurance</div></li><li><p>
Discounts on pet insurance</p></li></ul><p>
Visit https://phciowa.org/careers for a summary of PHC&rsquo;s benefits.</p><p></p><p><b><br>
Join the PHC Community</b></p><p><b>
| </b><b>PHC Talent Community</b><b> | </b><b>Facebook</b><b> | </b><b>Instagram</b><b> | </b><b>LinkedIn</b><b> | </b><b>TikTok</b><b> | </b><b>Twitter</b></p></div></div></div></div></div></div></div></div></div></div></div><br>
<p></p>
Monday - Wednesday and Friday 8a-5p, Thursday 11a-5p.
<br>
40</div>

Pharmacy Support Worker

Swisslog Healthcare AG Branche NL

<div><div><div><div><div><div><div><div><div><p>May 27, 2026<br>
</p></div></div></div><p></p><div>
</div><div><div>The Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium, such as network access into client System Control Centers. This individual will be skilled in parts identification, technician dispatch, schedule coordination, troubleshooting hardware and software issues, and collaborative work with TSS and Senior TSS team members. The TSS will serve as a member of a specialized technical support staff to provide input, feedback, and support to our field service, project management, sales, and Customer Care organizations. This individual will also provide direct training and development activities to both customers and colleagues as required.
</div></div><div><h3 class="jobSectionHeader"><b>Short Facts</b></h3>
<p></p><div><ul><div><p>Denver, CO
<br>
Westminster, CO
</p></div><p></p><div><p>Permanent Position</p>
</div></ul></div></div><div><div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3>
<div>Make an impact
<ul><li>Provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium.</li>
<li>Perform timely escalation of pending support-related issues to various internal departments for further analysis and resolution.</li>
<li>Report escalated case updates and resolutions to appropriate stakeholders (ie Customer Care Managers, customers, Senior TSS, Tech Support Supervisor).</li>
<li>Professionally handle incoming requests from customers and ensure that issues are resolved and/or escalated both promptly and thoroughly by tracking them in Salesforce and SAP.</li>
<li>Read technical manuals, confer with users, and conduct diagnostics to investigate problems and to provide technical support.</li>
<li>Report product quality issues to Quality manager via QAR (Quality Assurance Report) forms.</li>
<li>Update and provide recommended parts lists to clients, promote parts orders, and recommend inventory stocking levels to customers as required.</li>
<li>Oversee and report on the daily performance of client systems by utilizing Bomgar and remote access systems in the Customer Care Center.</li>
<li>In collaboration with the Order Entry team, assist all customers and employees with parts orders, consumables, repair and return of defective parts, and requests for information pertaining to their systems.</li>
<li>At the request of customers, create dispatch requests and maintain status of all open notifications and service work orders as assigned/required.</li>
<li>Perform other duties, as assigned.</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Application Requirements</b></h3>
<div>What you need to succeed
<ul><li>High School Diploma or equivalent.</li>
<li>2 years customer service and/or technical support experience.</li>
<li>Functional electro-mechanical understanding.</li>
<li>Basic network and database knowledge.</li>
<li>Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information.</li>
<li>Able to promptly answer support-related emails, phone calls, and other electronic communications.</li>
<li>Exceptional interpersonal skills (customer service skills)</li>
<li>Strong communication skills, both written and verbal.</li>
<li>PC Computer software and hardware literate; Windows Application experience.</li>
</ul> Desirable, but not Essential:
<ul><li>A.S. Degree in Electronic Engineering Technology, Vocational school, or related 4 years military experience or technical equivalent.</li>
<li>Computer networking experience.</li>
</ul> Compensation: Salary range for this position is $55,000 - $62,000, plus overtime. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).</div>
</div></div><div></div><div><div><div><div><div><div><div><div><div><div><div>Flexible Working Options</div>
</div></div></div></div><div><div><div><div><div>Great Team Spirit</div>
</div></div></div></div><div><div><div><div><div>Learn &amp; Grow</div>
</div></div></div></div><div><div><div><div><div>Meaningful Tasks</div>
</div></div></div></div><div><div><div><div><div>Retirement Plans</div>
</div></div></div></div><div><div><div><div><div>Talentmanagement Program</div>
</div></div></div></div><div><div><div><div><div>Flexible Working Options</div>
</div></div></div></div><div><div><div><div><div>Great Team Spirit</div>
</div></div></div></div><div><div><div><div><div>Learn &amp; Grow</div>
</div></div></div></div><div><div><div><div><div>Meaningful Tasks</div>
</div></div></div></div><div><div><div><div><div>Retirement Plans</div>
</div></div></div></div><div><div><div><div><div>Talentmanagement Program</div>
</div></div></div></div><div><div><div><div><div>Flexible Working Options</div>
</div></div></div></div><div><div><div><div><div>Great Team Spirit</div>
</div></div></div></div><div><div><div><div><div>Learn &amp; Grow</div>
</div></div></div></div><div><div><div><div><div>Meaningful Tasks</div>
</div></div></div></div><div><div><div><div><div>Retirement Plans</div>
</div></div></div></div><div><div><div><div><div>Talentmanagement Program</div>
</div></div></div></div></div></div></div></div></div></div><div></div><div><div>Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law. Swisslog&rsquo;s FMLA policy can be found at: http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog-healthcare.com.
</div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Ready to start your Purple Journey?</b></h3>
</div><p><b>We are looking forward to hearing from you:</b></p></div></div></div></div></div></div></div></div></div><p></p>

Technical Support Specialist (Pharmacy Automation) - Denver, CO

giftHEALTH

<div><h3 class="jobSectionHeader"><b>Position Summary</b></h3><p>
We are seeking a <b>QA Specialist &ndash; Process Automation</b> to join our Gifthealth team. This is an entry-level role on the QA team within <b>Operations / Process Automation</b>, built for a detail-oriented pharmacy technician who is eager to grow into the intersection of pharmacy operations and health technology. Working under the close direction of the QA Lead, the QA Specialist performs structured day-to-day quality checks across BestRx and Gifthealth&rsquo;s automation workflows, documents findings clearly and consistently, and flags issues for triage and escalation.</p><p>
No prior QA or automation experience is required. Full training on systems, workflows, and documentation standards will be provided. What matters most is genuine attention to detail and the curiosity to ask why something does not look right.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Perform structured daily quality checks within BestRx and connected software automation systems, reviewing for issues such as duplicate prescriptions, intake mismatches, and workflow errors.</li><li>
Document issues clearly and consistently using standardized templates, capturing what the problem is, where it occurred, and what evidence supports the finding.</li><li>
Escalate findings to the QA Lead with clear, organized documentation so the appropriate teams can act quickly.</li><li>
Participate in testing of system fixes and workflow updates deployed by engineering, confirming that changes work as expected.</li><li>
Maintain organized issue logs and follow up on open items to ensure nothing falls through the cracks.</li><li>
Support the QA Lead in building training materials and QA best practice guides as the team grows.</li><li>
Handle all work in compliance with HIPAA requirements and internal pharmacy privacy standards.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><b>
Education: </b>High school diploma or equivalent required.</li><li><b>
Experience: </b>0&ndash;2 years; new graduates and RPT trainees welcome. Prior QA or automation experience not required. Any pharmacy operations background is helpful context.</li><li><b>
Licensure/Certification: </b>Active Registered Pharmacy Technician (RPT) credential required. Certified Pharmacy Technician (CPhT) credential strongly preferred and will be prioritized in screening.</li><li><b>
Skills (Required): </b>Strong attention to detail; ability to stay organized across multiple open items simultaneously; clear written communication skills; willingness to learn new systems, processes, and tools; adherence to HIPAA requirements and pharmacy privacy standards.</li><li><b>
Skills (Preferred): </b>BestRx experience or familiarity with any pharmacy management system; experience in a retail, specialty, or mail-order pharmacy environment; basic troubleshooting instincts including a habit of documenting what was tried before escalating.</li></ul><h3 class="jobSectionHeader"><b>
Desired Attributes</b></h3><ul><li>
Meticulous by nature &mdash; catches what others miss and documents findings completely without needing to be reminded.</li><li>
Curious when something looks wrong &mdash; investigates before escalating and documents what was tried.</li><li>
Communicates clearly in writing &mdash; can describe an issue so that someone else understands exactly what happened, where, and why it matters, without follow-up questions.</li><li>
Sees this role as an on-ramp into a more technical career &mdash; eager to grow and proactive about asking questions when something is unclear.</li><li>
Comfortable with evolving processes &mdash; frames change as an opportunity to contribute rather than a source of frustration.</li></ul><h3 class="jobSectionHeader"><b>
Work Environment</b></h3><ul><li><b>
Location: </b>Columbus, OH (Hybrid or Remote).</li><li><b>
Schedule: </b>Full-time, salaried.</li><li>
Work is performed primarily using computer-based systems. Regular collaboration with the QA Lead and interaction with engineering and pharmacy operations teams as needed.</li></ul><h3 class="jobSectionHeader"><b>
Key Essential Functions</b></h3><ul><li>
Must be able to remain in a stationary position for extended periods while performing computer-based quality checks and documentation tasks.</li><li>
Must be able to work on a computer for the majority of the workday, including use of pharmacy management systems, issue-tracking tools, and documentation platforms.</li><li>
Must be able to communicate clearly in writing to document findings and escalate issues accurately.</li><li>
Must be able to work scheduled shifts reliably and maintain focus and attention to detail throughout the workday.</li><li>
Must be able to handle protected health information in compliance with HIPAA and internal privacy policies.</li></ul><h3 class="jobSectionHeader"><b>
Employment Classification</b></h3><p><b>
Status:</b> Full-time<br>
<b>FLSA:</b> Non-Exempt</p><h3 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO) Statement</b></h3><p>
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><h2 class="jobSectionHeader"><b>
Disclaimer</b></h2><p>
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.</p></div>

QA Specialist – Process Automation

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Technical Support Specialist (Pharmacy Automation) - Denver, CO

QA Specialist – Process Automation