pharmacy team lead

Walmart

<div>Hourly Wage: <b>$22 - $35 per/hour</b>
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<ul><li>The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
</li></ul><br>
Additional compensation includes annual or quarterly performance incentives.
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Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.<br>
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<p>Employment Type: <b>Full-Time</b>
 </p><p>Available shifts: <b>Opening, Morning</b>
</p><p>Location
</p><p><b>Walmart Supercenter #2252</b>
 <br>
3722 EASTON NAZARETH HWY, EASTON, PA, 18045, US
</p><p>Job Overview<br>
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</p><p>Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs. They are responsible for inputting and processing prescriptions, supporting patients with product information, and providing customer service in our store pharmacies.
</p><p></p><p>Benefits &amp; perks
</p><p>At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.<br>
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page<br>
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.<br>
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.<br>
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Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.</p></div>

Pharmacy Operations Team Lead

Alignment Healthcare

<p>Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.<br/></p><p>The Hybrid Manager for our Pharmacy Technicians is responsible for the day-to-day supervision and performance management of the pharmacy technician team. This role ensures operational efficiency, supports the MAPD Pharmacy department&rsquo;s goals related to medication adherence and pharmacy quality, and collaborates cross-functionally to enhance member experience and outcomes.<br/></p><p>Job Responsibilities:<br/></p><p>Supervise Pharmacy Technician Leads and pharmacy technicians to ensure timely and accurate completion of work supporting pharmacy operations.<br/>Monitor team performance and provide coaching, feedback, and development opportunities.<br/>Conduct performance evaluations and support corrective action processes as needed.<br/>Translate strategic goals into actionable workflows for the technician team.<br/>Foster a culture of accountability and continuous learning through coaching, mentoring, and performance feedback.<br/>Collaborate with the Sr. Manager, Pharmacy Technicians to implement workflow improvements and operational policies.<br/>Ensure compliance with departmental procedures and regulatory requirements.<br/>Support audit readiness and ensure technician documentation meets internal standards.<br/>Assist in resolving issues related to claims processing, member/provider correspondence, and PBM interactions.<br/>Work cross-functionally to enhance workflows and improve pharmacy quality outcomes, Star performance, and member satisfaction.<br/>Support various pharmacy programs and campaign activities.<br/>Participate in departmental meetings and contribute to quality improvement initiatives.<br/>Participate in PBM oversight meetings and quality control monitoring.<br/>Other duties and projects not listed above<br/></p><p>Supervisory Responsibilities:<br/></p><p>Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and performance management.<br/></p><p>Job Requirements:<br/></p><p>This is a Hybrid remote role, working in office at least 2-3 days per week and will require more days in office to cover for other members of management for time off coverage.<br/></p><p>Experience:<br/></p><p>Required: 3&ndash;5 years of experience as a pharmacy technician, with at least 1&ndash;2 years in a supervisory or lead role.<br/></p><p>Preferred: Call Center Management experience highly preferred, Experience in managed care, Medicare Part D, or pharmacy quality programs<br/></p><p>Education:<br/></p><p>Required: High school diploma or equivalent required<br/></p><p>Preferred: Associate or Bachelor&rsquo;s degree in healthcare, business, or related field<br/></p><p>Specialized Skills:<br/></p><p>Required: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in workflow coordination, performance monitoring, and coaching. Proficient in Microsoft Office Suite and pharmacy systems (e.g., claims platforms, CRM tools).<br/></p><p>Licensure:<br/></p><p>Required: Active Pharmacy Tech License or equivalent work experience<br/></p><p>Essential Physical Functions:<br/></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br/></p><p>1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.<br/></p><p>2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.<br/></p><p>Pay Range: $58,531.00 - $87,797.00<br/></p><p>Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.<br/></p><p>Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.<br/></p><p>*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health&rsquo;s talent acquisition team, please email careers@ahcusa.com.<br/></p>

Hybrid-Manager, Pharmacy Technicians

ArchWell Health

<b>Job Summary:</b><br>
The Team Lead, Pharmacy Medication Adherence Program is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical Pharmacy Manager, Medication Adherence, this role will be leading a team of Pharmacy Technicians providing support and collaborating with other healthcare team members in a virtual environment to optimize the pharmaceutical care access for our members. This individual will provide and coordinate training when onboarding new team colleagues, ensure smooth daily operations of the team, and support clinical programs per existing protocols and assist members with navigating the medication use aspects, including reviewing components of their plan benefits. An ideal candidate will have a deep understanding of Pharmacy Medication Adherence workflow and Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion to empower team colleagues.
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<b>Duties/Responsibilities:</b><br>
<ul>
<li>Provide operations oversight of Centralized Medication Adherence Program Pharmacy Technicians, including maintaining training and periodic competency evaluation</li>
<li>Coordinate and conduct trainings to new Pharmacy Technicians during onboarding process</li>
<li>Participate in the hiring process of new colleagues as needed</li>
<li>Optimize operational Centralized Medication Adherence Program workflow as needed</li>
<li>Assist with other pharmacy departmental clinical programs or initiatives as the need arises</li>
<li>Conduct telephonic outreaches and answer incoming calls regarding medication use, including but not limited to medication adherence, refill request, and medication clarification</li>
<li>Obtain member’s permission and place refill requests with pharmacies via phone or web systems</li>
<li>Access medication adherence gap portals or lists and review member’s medical chart notes to determine appropriate action</li>
<li>Review pharmacy refill requests needs and take next steps to ensure member’s needs are met</li>
<li>Collaborate with other pharmacy staff, providers, and their care teams as needed to resolve any issues or discrepancies related to medication use</li>
<li>Ensure that all tasks are completed timely, documented accurately, and in accordance with regulations (including HIPAA) and organizational standards</li>
<li>Attend staff meetings and provide input into current trends, process evaluation, and quality improvement</li>
<li>Additional duties, as assigned</li>
</ul>
<b>Required Skills/Abilities:</b><br>
<ul>
<li>High degree of emotional intelligence and integrity, resilient and focused work ethic, with adaptability to handle frequent changes with a positive attitude</li>
<li>Ability to lead and mentor colleagues effectively and respectfully</li>
<li>Self-starter with the ability to think creatively and work effectively</li>
<li>Excellent customer service, including telephone etiquette skills, active listening skills, and the ability to follow-through with patients or staff members</li>
<li>Strong attention to detail and possessing good alpha/numeric data entry skills with minimal errors</li>
<li>Intermediate proficiency in Microsoft Office Suite products including Word, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li>
<li>Ability to travel on occasion for company meetings</li>
</ul>
<b>Education and Experience:</b><br>
<ul>
<li>High school diploma or equivalent education (GED) required</li>
<li>Registered Pharmacy Technician with a state board of pharmacy</li>
<li>Minimum of five (5) years of experience as a Pharmacy Technician, with a minimum of one (1) year of CMS Quality measures or Medication Adherence required</li>
<li>Leadership or managerial experience a plus</li>
<li>Experience working with geriatric patients or a medication adherence program is a plus</li>
<li>Embodies and serves as a role model of ArchWell Health’s Values:</li>
<li>Be compassionate</li>
<li>Strive for excellence</li>
<li>Earn trust</li>
<li>Show respect</li>
<li>Stay resilient</li>
<li>Always do the right thing</li>
</ul>
<b>About ArchWell Health:</b><br>
At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.
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Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.
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ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Team Lead, Pharmacy Medication Adherence Program - Remote

Pantherx Specialty Llc

<div><p><b><i>7,000 Diseases - 500 Treatments - 1 Rare Pharmacy</i></b></p><p><i>
PANTHERx is the nation&rsquo;s largest rare disease pharmacy, and </i><i>we put the patient experience at the top of everything that we do.</i></p><p><i>
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don&rsquo;t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.</i></p><p><i>
We are seeking team members who:</i></p><p><i>
Are inspired and compassionate problem solvers;</i></p><p><i>
Produce high quality work;</i></p><p><i>
Thrive in the excitement of the ever-challenging environment of modern medicine; and</i></p><p><i>
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.</i></p><p><i>
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.</i></p><p><i>
Join the PANTHERx team, and define your own RxARE future in healthcare!</i></p><div><b>
Work Location:</b> Pittsburgh, PA</div><div><b><br>
Job Classification:</b> Exempt</div><div></div><div><b><br>
Job Status: </b>Full time</div><div></div><div><b><br>
Reports To: </b>RxARECARE Operations Manager</div><div></div><div><b><br>
Purpose:</b></div><div></div><div><br>
The RxARECARE Supervisor leads operations activities for specific teams at PANTHERx&trade; Rare Pharmacy. The supervisor is responsible for executing the designed RxARECARE program, which includes patient onboarding, patient engagement, adherence programs, quality, coaching and training. The RxARECARE Supervisor will mentor newly hired staff, train existing staff, and address escalated patient, manufacturer, prescriber, or leadership concerns. The RxARECARE Supervisor will be responsible for directly leading all pharmacists, nurses, pharmacy technicians, Insurance resolution specialists, and patient care coordinators on the team.</div><div></div><div><b><br>
Responsibilities:</b></div><br>
<div></div><ul><li>
Leads RxARECARE team to provide services to patients and partners</li><li>
Distributes responsibilities to team daily to ensure all patient engagement activities are handled daily</li><li>
Evaluates and acts on daily reports regarding operations, assuring the team exceeds partner expectations</li><li>
Hires and trains staff to support business operations within the RxARECARE Team, including pharmacist, nurses, and support roles</li><li>
Performs monthly call monitoring for each team associate and coach on identified issues</li><li>
Participates in the process of implementing new business program and the creation of operational support materials</li><li>
Responsible for the coordination of processes and overall compliance of REMS programs (applicable when leading program requiring REMS)</li><li>
Conducts staff training for new processes/process changes</li><li>
Participates in regular meetings with leadership to discuss staff needs and accomplishments</li><li>
Participates in RxARECARE Workgroup meetings</li><li>
Completes and delivers team members annual reviews</li><li>
Staffs within the team as needed to support current business</li><li>
Additional projects and activities as assigned</li></ul><p><b>
Required Qualifications:</b></p><ul><li>
Doctor of Pharmacy or Pharmacy degree from an ACPE accredited institution</li><li>
Active and unrestricted Pharmacist licensure for the state of Pennsylvania</li><li>
Current enrollment in NABP Verify.</li><li>
Registration with the North Carolina Board of Pharmacy as an NABP Verified Pharmacist; or willingness to obtain registration upon hire.</li></ul><div><b>
Preferred Qualifications:</b></div><br>
<div></div><ul><li>
3 years as a practicing, licensed pharmacist in a specialty pharmacy</li><li>
2 years of experience in a leadership role, managing team members</li></ul><div><b>
Work Environment:</b></div><p></p><p><br>
This position operates in a well-lit, mail order distribution pharmacy environment. Role routinely uses pharmaceutical equipment and safety supplies.</p><div><b>
Physical </b><b>Demands:</b></div><div><br>
Individual must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job.</div><div></div><p><b><br>
Benefits:</b></p><p>
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course, we offer paid holidays too!</p><p><b>
Equal Opportunity:</b></p><p>
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.</p></div><p></p>

RxARECARE Supervisor

Greenwich Health & Wellness

<p><b>Job Summary</b></p><p>The Certified Pharmacy Technician &ndash; Customer Service Lead is responsible for leading day-to-day customer service operations within a high-volume compounding pharmacy environment. This role ensures all provider and patient inquiries are handled accurately, efficiently, and in full compliance with HIPAA and Texas State Board of Pharmacy (TSBP) regulations.</p><p>This is a <b>working lead role</b>, meaning you will actively handle calls and tickets while coaching team members, managing workflow, and ensuring service excellence across every interaction.</p><p><b>Why This Role Matters</b></p><p>In a compounding pharmacy, customer service is not a traditional call center function. Every interaction directly impacts:</p><ul><li>Patient therapy timelines</li><li>Provider relationships</li><li>Regulatory compliance</li></ul><p>Accuracy, urgency, and professionalism are critical to success.</p><p><b>Key ResponsibilitiesCustomer Service Operations</b></p><ul><li>Lead all shift-level customer service activities including inbound calls, tickets, and inquiries</li><li>Serve as a working lead by handling provider and patient interactions alongside the team</li><li>Monitor ticket queues (FreshDesk or similar) to ensure SLA compliance</li><li>Manage priority and urgent requests with appropriate escalation</li><li>Ensure accurate and complete documentation for all interactions</li></ul><p><b>Provider &amp; Patient Support</b></p><ul><li>Respond to provider inquiries regarding prescription status, order tracking, and product availability</li><li>Assist patients with prescription updates, refill eligibility, and order status</li><li>Ensure all communications are accurate, professional, and compliant</li><li>Route and track complaints through resolution</li></ul><p><b>HIPAA &amp; Compliance</b></p><ul><li>Enforce strict HIPAA compliance and patient verification procedures</li><li>Ensure all team members follow proper privacy and documentation standards</li><li>Escalate any potential compliance or privacy concerns immediately</li></ul><p><b>Team Leadership &amp; Coaching</b></p><ul><li>Provide real-time coaching and feedback to customer service team members</li><li>Monitor performance, accuracy, and communication quality</li><li>Support onboarding and training of new hires</li><li>Reinforce accountability and service standards</li></ul><p><b>Queue &amp; Workflow Management</b></p><ul><li>Manage ticket distribution and workload balancing</li><li>Monitor response and resolution times</li><li>Identify trends, bottlenecks, and process gaps</li><li>Partner with internal teams (Pharmacy, Operations, Data Entry) to resolve issues</li></ul><p><b>Escalation Management</b></p><ul><li>Handle complex provider and patient escalations</li><li>Escalate systemic or unresolved issues to leadership with full documentation</li><li>Ensure timely follow-up and resolution</li></ul><p><b>QualificationsRequired</b></p><ul><li>Active <b>Certified Pharmacy Technician (CPhT)</b> certification</li><li>Active Texas Pharmacy Technician registration (TSBP)</li><li>2&ndash;3+ years of pharmacy, healthcare customer service, or patient support experience</li><li>Strong knowledge of HIPAA compliance and patient privacy practices</li><li>Experience with ticketing systems (FreshDesk or similar)</li><li>Proven ability to lead, coach, and manage a team in a fast-paced environment</li><li>Excellent communication and problem-solving skills</li></ul><p><b>Preferred</b></p><ul><li>Experience in a <b>compounding pharmacy (503A/503B)</b> environment</li><li>Familiarity with pharmacy systems and prescription workflows</li><li>Experience managing high-volume customer service queues</li><li>Background in process improvement or SOP development</li></ul><p><b>Key Competencies</b></p><ul><li>Strong attention to detail and accuracy</li><li>Ability to manage high-volume workload with professionalism</li><li>Leadership presence and coaching ability</li><li>Sound judgment in escalation and decision-making</li><li>Ability to identify patterns and operational issues</li><li>Patient-first and provider-focused mindset</li></ul><p><b>Work Environment</b></p><ul><li>Onsite role (not remote)</li><li>Fast-paced, high-volume customer service environment</li><li>Extended sitting, computer, and phone use required</li><li>May require flexible scheduling, including extended hours or weekends</li></ul><p><b>Equal Opportunity Employer</b></p><p>Greenwich Rx is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on any protected status.</p><p>Pay: $20.00 - $27.19 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Certified Technician Customer Service Lead

OhioHealth

<div><p><b>We are more than a health system. We are a belief system. </b>We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
</p><p></p><p><b>Job Description Summary:
</b></p><p></p>***UP TO $5,000 SIGN-ON BONUS!!***
<br>
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***This is a full-time, day shift position at OhioHealth's brand-new Pharmacy Integrated Service Center (ISC) in Canal Winchester. The ISC will be responsible for distributing medications for all OhioHealth clinics and will also house a Pharmacy Learning Center. The Lead Pharmacy Technician will likely evolve as the ISC starts functioning, but a start would entail being responsible for Operations and Compliance. At least 5 years of practicing as a Certified Pharmacy Technician is required, and previous related experience is strongly preferred.***<br>
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MINIMUM QUALIFICATIONS AND SPECIALIZED KNOWLEDGE
<br>
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<ul><li>High school diploma, GED, or foreign school diploma equivalent to a U.S. high school diploma (required)
</li><li>Must be at least 18 years of age (required)
</li><li>Must be registered as a Certified Pharmacy Technician (CPhT) with the Ohio Board of Pharmacy (required)
</li><li>Must have a valid Certified Pharmacy Technician certification with PTCB or NHA (required)
</li><li>A minimum of five (5) years of experience as a CPhT (required) (central fill type settings experience and related is preferred)
</li><li>Good interpersonal and verbal skills (required)
</li><li>Basic computer knowledge (required)
</li><li>Technical knowledge of all pharmacy equipment, clean room equipment, chemotherapy processes, unit dose packaging, outpatient dispensing, and clerical and purchasing skills (required)
</li><li>Work requires a high school level of skills and good communication skills. Work requires the ability to gather and interpret data in situations where the information or problems are not difficult or complex. Work requires the ability to exchange information and explain instructions and/or procedures to employees, patients, and others. Work involves following existing procedures and instructions, sometimes receiving assignments in the form of results expected, due dates and general procedures to follow (required)
</li><li>Knowledge of compounding, pharmacy math skills, hospital pharmacy operations, medical terminology, and various drug names (trade generic).
</li><li>Detail-oriented
</li><li>Works well in an interdisciplinary team<br>
</li></ul><br>
<br>
JOB SUMMARY
<br>
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To lead the workflow for all pharmacy technicians and interns. This includes collaborating with managers on interviewing, hiring decisions, training, evaluations, and maintenance of competency and time and attendance records. To assist the pharmacist staff in the performance of dispensing tasks, including compounding IV solutions; filling unit-dose carts, floor stock orders, technology dispensing equipment, and medication orders; timely delivery of medications. Serves as the lead liaison in robot and medication cabinet reporting and, in conjunction with department management, affect the appropriate changes and routine adjustment and allocation processes as site technician leadership structure may require.<br>
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-General Profile - Working supervisor of a clinical and non-clinical technical team; spends a portion of time performing the work supervised. Responsible for workflow allocation. Analyzes information to solve ongoing problems and implements procedures and approaches to complete work. Responsible for results of the team. Provides direction to team using extensive knowledge of established precedents and practices.
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-Job Functional Knowledge - Requires a comprehensive understanding of a range of technical expertise within an analytical/scientific method or operational processes within own job discipline
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-Business Expertise - Uses insights into how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
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-Leadership - Provides day-to-day supervision to a team including coaching on performance, coordinating activities, checking on quality and work progress
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-Problem Solving - Resolves problems, identifies the most appropriate solution and may establish new techniques to ensure the team is able to meet its objectives
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-Impact - Has direct impact on the quality of the tasks performed or services provided by the team
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-Interpersonal Skills - Requires tact and diplomacy to exchange ideas and information in a concise and logical way
<p></p><p><b>Responsibilities And Duties:
</b></p><p></p>Provides lead direction for, and trains pharmacy technicians, interns, medication couriers, volunteers, and students
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Conducts this activity in full consultation with, and reporting to pharmacy leadership
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Provides lead direction for pharmacy technicians, interns, pharmacy volunteers, and students including oversight for onboarding and training of mentioned pharmacy team members
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Supports Pharmacy Leadership team overseeing and participating in daily operational task completion and referring appropriate personnel or technical issues to leadership
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Offers in the moment feedback to team members and provide sufficient document feedback for pharmacy technician and interns evaluations; oversee the duties of designated pharmacy team members
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Understands all system/local policies and procedures regarding operational tasks in the pharmacy technician workflow
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Actively communicates changes in policies and procedures affecting pharmacy technician workflow
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Provides sufficient oversight to ensure adherence to safety practices and standards
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Actively participates in all regularly scheduled department leadership meetings.
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Performs certain administrative functions under the supervision of the pharmacy department leadership team such as but not limited to preparing work schedules for technicians, interns, medication couriers, volunteers, and students if applicable, scheduling/conducting/posting minutes for ongoing pharmacy technician meetings under the guidance of pharmacy leadership, audits, and collaborating with other healthcare personnel/departments
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Active participation and oversite in recruitment, hiring, and training process: Collaborates in interviewing and hiring decisions, orients, schedules, and participates in training associates as needed
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Responsible for developing and presenting pharmacy technician in-services or training as appropriate
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Refers appropriate questions to pharmacist, including, but not limited to, patient drug dose, route, or compatibility questions
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Conducts essential responsibilities in a manner consistent with OhioHealth&rsquo;s Core Values: Compassion, Excellence, Inclusion, Integrity, and Stewardship
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Must maintain awareness of the daily overall status of the department pertaining to technician workflow and address operational gaps as appropriate<br>
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As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
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The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
<p></p><p><b>Minimum Qualifications:
</b></p><p></p>High School or GED (Required)CPHT(cert) - Certified Pharmacy Technician (Certified) - Ohio Board of Pharmacy, PTCB - Pharmacy Technician Certification Board - Board of Pharmacy Specialties
<p></p><p><b>Additional Job Description:
</b></p><p></p><p><b>Work Shift:
</b></p>Day
<p></p><p><b>Scheduled Weekly Hours :
</b></p>40
<p></p><p><b>Department
</b></p>Pharmacy Integrated Service Center
<p></p><p>Join us!
<br>
... if your passion is to work in a caring environment
<br>
... if you believe that learning is a life-long process
<br>
... if you strive for excellence and want to be among the best in the healthcare industry
</p><p></p><p>Equal Employment Opportunity
</p><p></p><p>OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</p></div>

Lead Pharmacy Technician - Pharmacy Integrated Service Center

Phoebe Health

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Operations Team Lead Pharmacist</b></h1>
<div><div><div>Albany, GA</div>
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</b></p></div></div></div></div></div><div><div><p><b>Apply For This Role
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</b></p></div></div><div></div><div><div><ul><div><div><div><b>Job Number:</b></div>
<div>31937</div>
</div></div><div><div><div><b>Location:</b></div>
<div>Phoebe Putney Memorial Hospital</div>
</div></div><div><div><div><b>Address:</b></div>
<div><div>417 W 3rd Ave</div>
Albany, GA
</div></div></div><div><div><div><b>Postal Code:</b></div>
<div>31701</div>
</div></div><div><div><div><b>Shift:</b></div>
<div>First Shift (United States of America)</div>
</div></div><div><div><div><b>Job Type:</b></div>
<div>Full time</div>
</div></div></ul></div></div><div><div><div><h3 class="jobSectionHeader"><b>Operations Team Lead Pharmacist</b></h3>
<div><div><b>Location:</b> Albany, GA</div>
<div><b>Job ID:</b> 31937</div>
</div><div><div><h2 class="jobSectionHeader"><b>Join Our Team as an Operations Team Lead Pharmacist!</b></h2>
<p>
At Phoebe, we&rsquo;re more than a healthcare system &mdash; we&rsquo;re a community built on compassion, excellence, integrity, and teamwork. Our mission is to provide exceptional care and improve the health of the communities we serve. If you're ready to lead with purpose, support a high‑performing pharmacy team, and ensure the safe and effective delivery of medication services, we&rsquo;d love for you to join us.</p>
<h2 class="jobSectionHeader"><b>
As an Operations Team Lead Pharmacist, You Will Be Responsible For:</b></h2>
<ul><li>Providing day‑to‑day leadership of pharmacy operations.</li>
<li>Ensuring safe, efficient, and compliant preparation, distribution, and management of medications.</li>
<li>Serving as a working pharmacist while acting as a resource and operational lead for pharmacy staff.</li>
<li>Overseeing workflow coordination to maintain smooth and timely operations.</li>
<li>Maintaining adherence to regulatory, institutional, and accreditation standards.</li>
<li>Supporting quality assurance initiatives and operational improvement processes.</li>
<li>Ensuring the safe and appropriate use of medications across patient populations.</li>
<li>Managing selected drug therapies in alignment with clinical and operational guidelines.</li>
<li>Overseeing the compounding, dispensing, labeling, and storage of pharmaceuticals.</li>
<li>Participating in the education of patients, nurses, and physicians on medication safety and best practices.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications:</b></h2>
<h3 class="jobSectionHeader"><b>Education:</b></h3>
<ul><li>Higher Degree in B.S. Pharmacy (5 year degree) or Pharm.D. (6 year degree) - Required</li>
<li>Master's Degree in Business or Healthcare Related - Preferred</li>
<li>Other Degree in ASHP Accredited PGY1 or PGY2 Residency - Preferred</li>
</ul><h3 class="jobSectionHeader"><b>Work experience:</b></h3>
<ul><li>1 year Hospital Pharmacy - Preferred</li>
<li>1 year SHP Accredited Hospital Pharmacy Residency Program(s) - Preferred</li>
</ul><h3 class="jobSectionHeader"><b>Licenses, Certifications &amp; Required Training:</b></h3>
<ul><li>RPH - Registered Pharmacist - Required</li>
</ul><h2 class="jobSectionHeader"><b>Pharmacy Skills Toolbox:</b></h2>
<ul><li>Develops and shows competency on the following skills to perform daily pharmacist functions.</li>
<li>Other skills may be added as additional clinical services are developed.</li>
<li>Order Processing/Profile Review - includes assessment for safety, efficacy, appropriateness, and accuracy.</li>
<li>Pharmacokinetics</li>
<li>Anticoagulation</li>
<li>Renal Dose Monitoring</li>
<li>Nutrition Support</li>
<li>Antibiotic Stewardship</li>
<li>Formulary Management</li>
</ul><h2 class="jobSectionHeader"><b>Technology &amp; Equipment Use:</b></h2>
<ul><li>Demonstrates technical skill in using equipment appropriate for role.</li>
<li>Understands equipment operation.</li>
<li>Maintains equipment in working order.</li>
<li>Troubleshoots equipment problems.</li>
<li>Uses technology to increase productivity.</li>
<li>Adapts to new technology.</li>
</ul><h2 class="jobSectionHeader"><b>Clinical Skills:</b></h2>
<ul><li>Ensures quality of services provided in area of specialty.</li>
<li>Assists in clinical training for pharmacists, residents, students, and technical staff.</li>
<li>Maintains competency and keeps current with knowledge in area of specialty.</li>
</ul><h2 class="jobSectionHeader"><b>General Skills:</b></h2>
<ul><li>Organizational Skills</li>
<li>Communication Skill</li>
<li>Interpersonal Skills</li>
<li>Customer Relations</li>
<li>Mathematical Ability</li>
<li>Analytical Thinking</li>
<li>Grammar &amp; Spelling</li>
<li>Reading &amp; Comprehending Written Instructions</li>
<li>Following Verbal Instructions</li>
<li>Basic Computer Skills</li>
<li>Microsoft Office Suite</li>
<li>General Clerical Skills</li>
</ul><h2 class="jobSectionHeader"><b>Additional Duties:</b></h2>
<ul><li>Adheres to the hospital and departmental attendance and punctuality guidelines.</li>
<li>Performs all job responsibilities in alignment with the core values, mission, and vision of the organization.</li>
<li>Performs other duties as required and completes all job functions as per departmental policies and procedures.</li>
<li>Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).</li>
<li>Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.</li>
<li>Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.</li>
<li>For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.</li>
<li>Wears protective clothing and equipment as appropriate.</li>
</ul></div></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Other Opportunities</b></h2>
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</div><div><div>Phoebe North Campus</div></div>
<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>System Director, Acute Care Pharmacy Services</b></div></h3>
</div><div><div>Phoebe Putney Memorial Hospital</div></div>
<div><div>Albany, GA</div></div>
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<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Pharmacy Clinical Specialist</b></div></h3>
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<div><div>Albany, GA</div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Clinical Pharmacist</b></div></h3>
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<div><div>Albany, GA</div></div></div></div></div></div></div></div></div></div></div></div><p></p>

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