pharmacy team lead

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:<ul><li>
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members</li><li>
Supporting safe and accurate prescription fulfillment by following&mdash;and directing the pharmacy team to follow&mdash;pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient&rsquo;s total healthcare team, and proactively resolving insurance and/or medication issues</li><li>
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize</li><li>
Supporting the effective management of pharmacy inventory by following&mdash;and coaching the pharmacy team to follow&mdash;all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure</li><li>
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed</li><li>
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure</li><li>
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule</li><li>
Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance</li><li>
Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action</li><li>
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>
Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul>
Required Qualifications:<ul><li>
Active Pharmacist License in the state where the Store is located</li><li>
Active National Provider Identifier (NPI)</li><li>
Not on the DEA Excluded Parties list</li><li>
1-2 years of experience as a Pharmacist</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Team Management and Leadership<ul><li>
Lead by example and set a positive tone for the team</li><li>
Delegate tasks, empower team members, and foster a collaborative work environment</li><li>
Motivate and inspire team members to adhere to standards and achieve high performance</li><li>
Apply problem-solving skills to address challenges and find innovative solutions</li><li>
Adaptability and accountability to navigate changing circumstances and take ownership</li><li>
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program</li><li>
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business need</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$70.00 - $91.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/26/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

CA Pharmacy Manager - Store 17449

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system &ndash; and their personal health care &ndash; by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to:<ul><li>
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li><li>
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members</li><li>
Supporting safe and accurate prescription fulfillment by following&mdash;and directing the pharmacy team to follow&mdash;pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li><li>
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient&rsquo;s total healthcare team, and proactively resolving insurance and/or medication issues</li><li>
Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize</li><li>
Supporting the effective management of pharmacy inventory by following&mdash;and coaching the pharmacy team to follow&mdash;all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li><li>
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure</li><li>
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed</li><li>
Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure</li><li>
Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed</li><li>
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule</li><li>
Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance</li><li>
Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action</li><li>
Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li><li>
Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li><li>
Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li></ul>
Required Qualifications:<ul><li>
Active Pharmacist License in the state where the Store is located</li><li>
Active National Provider Identifier (NPI)</li><li>
Not on the DEA Excluded Parties list</li><li>
1-2 years of experience as a Pharmacist</li></ul>
Essential Functions:<ul><li>
Regular and predictable attendance, including nights and weekends</li><li>
Ability to complete required training within designated timeframe</li><li>
Attention and Focus:<ul><li>
Ability to concentrate on a task over a period of time</li><li>
Ability to pivot quickly from one task to another to meet patient and business needs</li><li>
Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>
Customer Service and Team Orientation:<ul><li>
Actively look for ways to help people, and do so in a friendly manner</li><li>
Notice and understand patients&rsquo; reactions, and respond appropriately</li></ul></li><li>
Communication Skills:<ul><li>
Use and understand verbal and written communication to interact with patients and colleagues</li><li>
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>
Mathematical Reasoning:<ul><li>
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day&rsquo;s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>
Problem Resolution:<ul><li>
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>
Physical Demands:<ul><li>
Be mobile and remain upright for extended periods of time</li><li>
Lift, scan, and bag items</li><li>
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>
Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>
Control precision; quickly adjust machines to exact positions</li><li>
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>
Have the ability to receive detailed information through oral communication</li></ul></li><li>
Team Management and Leadership<ul><li>
Lead by example and set a positive tone for the team</li><li>
Delegate tasks, empower team members, and foster a collaborative work environment</li><li>
Motivate and inspire team members to adhere to standards and achieve high performance</li><li>
Apply problem-solving skills to address challenges and find innovative solutions</li><li>
Adaptability and accountability to navigate changing circumstances and take ownership</li><li>
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members</li></ul></li><li>
Any additional tasks as directed by Supervisor or Manager</li></ul>
Preferred Qualifications:<ul><li>
Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program</li><li>
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting</li><li>
Ability to work in the home store, and across the market in other locations, to meet business need</li></ul>
Anticipated Weekly Hours
36
Time Type
Full time
Pay Range
The typical pay range for this role is:
$65.00 - $81.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 05/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Pharmacy Manager

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path to better health &ndash;from advising on prescriptions to helping manage chronic and specialty conditions.
As Pharmacy Manager, you have one of the most significant roles in our company &ndash; delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacy Staff, comprised of both staff Pharmacists and Pharmacy Technicians, you are accountable for the management, oversight and operation of all aspects within your pharmacy.
This includes:
Patient Safety 
Pharmacy Professional Practice 
Regulatory Requirements 
Quality Assurance 
Customer Service 
Personnel Management 
Inventory Management 
Financial Profitability 
Loss Prevention 
Workflow Management A key component of the Pharmacy Manager role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: 
Lead with Heart &ndash; display empathy and compassion for your patients, customers, caregivers and colleagues on your team 
Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues&rsquo; strengths, address development opportunities and decrease knowledge gaps 
Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy 
Successfully implement those solutions by leading your team to achieve specified goals 
Adapt to change and adjust plans to thrive in a dynamic community healthcare setting 
Seek new ways to grow, collaborate with others and deliver better outcomes 
Align others around purpose to gain support and commitment 
Facilitate a &lsquo;team&rsquo; culture that promotes caring, energy, enthusiasm and pride 
Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors 
The above represents a summary of the functions of a Pharmacy Manager. Additional functions and physical requirements are available on the full job description. 
Required Qualifications 
Minimum Required Qualifications:
Active Pharmacy License in the state in which you are employed 
Not on the DEA Excluded Parties List 
Immunization Certification through an accredited organization (i.e. APhA) 
Listed on the pharmacy state license as the &lsquo;pharmacist in charge&rsquo; 
Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use).
Education 
Bachelor of Science in Pharmacy or Pharm. D. degree
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$65.00 - $85.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Alignment Healthcare

<div>Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Hybrid Manager for our Pharmacy Technicians is responsible for the day-to-day supervision and performance management of the pharmacy technician team. This role ensures operational efficiency, supports the MAPD Pharmacy department&rsquo;s goals related to medication adherence and pharmacy quality, and collaborates cross-functionally to enhance member experience and outcomes.
Job Responsibilities:<ul><li>
Supervise Pharmacy Technician Leads and pharmacy technicians to ensure timely and accurate completion of work supporting pharmacy operations.</li><li>
Monitor team performance and provide coaching, feedback, and development opportunities.</li><li>
Conduct performance evaluations and support corrective action processes as needed.</li><li>
Translate strategic goals into actionable workflows for the technician team.</li><li>
Foster a culture of accountability and continuous learning through coaching, mentoring, and performance feedback.</li><li>
Collaborate with the Sr. Manager, Pharmacy Technicians to implement workflow improvements and operational policies.</li><li>
Ensure compliance with departmental procedures and regulatory requirements.</li><li>
Support audit readiness and ensure technician documentation meets internal standards.</li><li>
Assist in resolving issues related to claims processing, member/provider correspondence, and PBM interactions.</li><li>
Work cross-functionally to enhance workflows and improve pharmacy quality outcomes, Star performance, and member satisfaction.</li><li>
Support various pharmacy programs and campaign activities.</li><li>
Participate in departmental meetings and contribute to quality improvement initiatives.</li><li>
Participate in PBM oversight meetings and quality control monitoring.</li><li>
Other duties and projects not listed above</li></ul>
Supervisory Responsibilities:
Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and performance management.
Job Requirements:
This is a Hybrid remote role, working in office at least 1 day per week and will require more days in office to cover for other members of management for time off coverage.
Experience:
Required: 3&ndash;5 years of experience as a pharmacy technician, with at least 1&ndash;2 years in a supervisory or lead role.
Preferred: Call Center Management experience highly preferred, Experience in managed care, Medicare Part D, or pharmacy quality programs
Education:
Required: High school diploma or equivalent required
Preferred: Associate or Bachelor&rsquo;s degree in healthcare, business, or related field
Specialized Skills:
Required: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in workflow coordination, performance monitoring, and coaching. Proficient in Microsoft Office Suite and pharmacy systems (e.g., claims platforms, CRM tools).
Licensure:
Required: Active Pharmacy Tech License or equivalent work experience
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $58,531.00 - $87,797.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.<ul><li>DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health&rsquo;s talent acquisition team, please email careers@ahcusa.com.</li></ul></div>

Hybrid-Manager, Pharmacy Technicians

Kroger

<div>Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
 
<ul><li>High School Diploma or GED
</li><li>1 year or more of Pharmacy Tech experience
</li><li>Pharmacy Technician Certification
</li><li>Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
</li><li>Self-motivated, able to organize, prioritize, plan and meet deadlines</li></ul><div>
Desired
 
- 1 year or more of previous experience in a management or supervisory role- Support company health and wellness initiatives
 
<ul><li>Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
</li><li>Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Senior Certified Technician
</li><li>Maintain a current state registration, certification, or license depending on state requirements
</li><li>Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
</li><li>Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
</li><li>Train and mentor new hire technician day-to-day training and support for pharmacy associates
</li><li>Encourage, monitor and assist new techs through the technician training program
</li><li>Ensure execution of department standards by leading by example and delegating as necessary
</li><li>Serve as the primary representative for store-wide meetings/huddles
</li><li>Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
</li><li>Complete the PIC Assistant process walk
</li><li>Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
</li><li>Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
</li><li>Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
</li><li>Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
</li><li>Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
</li><li>Must be able to perform the essential job functions of this position with or without reasonable accommodation</li></ul></div></div>

PHARMACY LEAD TECHNICIAN-MIAMI TOWNSHIP #435

Advocate Aurora Health

<div>Advocate Lutheran General Hospital is seeking an experienced and motivated PM Supervisor of Pharmacy Technicians to lead our evening operations within a fast paced, patient focused hospital pharmacy setting. This role is ideal for a hands on leader who is passionate about mentoring teams, optimizing workflows, and ensuring safe, timely medication distribution during PM hours. 
In this role, you will supervise and support pharmacy technicians, coordinate daily operational activities, and partner closely with pharmacists and interdisciplinary teams to maintain the highest standards of quality and compliance. You&rsquo;ll play a key role in staff development, scheduling, problem solving, and ensuring smooth transitions across shifts&mdash;all while contributing to exceptional patient care at one of Advocate Health&rsquo;s flagship hospitals. 
If you thrive in a collaborative healthcare environment, bring strong leadership skills, and are committed to operational excellence, we invite you to join Advocate Lutheran General Hospital and make a meaningful impact every evening.
Major Responsibilities:<ul><li>
Supervises operational activities of pharmacy technicians, coordinates staff to meet daily priorities, resolves issues, and insures services are safe, timely and high quality.</li><li>
Ensures appropriate documentation is completed and retained. Participates in the maintenance of department compliance with federal, state, Accrediting Organization, and other regulatory law and/or standards.</li><li>
Provides leadership, training and support for department strategic initiatives.</li><li>
Supports budget targets through inventory management, waste reduction, and efficient workflows.</li><li>
Coordinates daily staffing and scheduling of pharmacy technicians to ensure workload needs of the department are met. Problem solves daily issues as needed.</li><li>
Coordinates departmental Quality Assurance activities including but not limited to, patient care area inspections, unit-based cabinet inspections, refrigerator logs, controlled substance audits, and medication event tracking. Ensures that all pharmacy technicians are providing safe, accurate, and efficient services in the drug distribution and sterile products preparation.</li><li>
Leads team members to comply with strategies and tools to achieve system, hospital and department goals. Assists with planning and implementation of workflow changes, process improvements, and technology implementation</li><li>
Participates on hospital-wide and system committees/teams and collaborates with other departments as needed.</li><li>
Develops and implements new and improved services through evaluation and innovation.</li><li>
Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.</li><li>
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.</li></ul> 
Licensure, Registration, and/or Certification Required:<ul><li>
Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years, or</li><li>
Pharmacy Technician Certified (ExCPT) issued by the National Healthcareer Association needs to be obtained within 2 years.</li><li>
If working in WI: Registered as a Pharmacy Technician through Wisconsin Department of Safety and Professional Services, application must be submitted prior to start date.</li><li>
If working in IL: Registered as a Pharmacy Technician through Illinois Department of Financial and Professional Regulation, application must be submitted prior to start date with license obtained within 60 days of date of submission.</li></ul> 
Education Required:<ul><li>
High School Graduate.</li></ul> 
Experience Required:<ul><li>
Typically requires 3 years of experience in pharmacy as a technician, with experience as a lead or senior level staff.</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Demonstrated leadership skills and abilities including organization, prioritization, decision making, team building, customer service, and conflict resolution.</li><li>
Advanced level knowledge of the advances in pharmaceutical practices and understanding of health care and retail pharmacy trends.</li><li>
Knowledge of pharmacy standards, policies, procedures, and Health Insurance Portability and Accountability Act (HIPAA) regulations.</li><li>
Intermediate computer skills including the ability to navigate through a database and run reports. Proficient keyboarding skills and previous experience with Microsoft Office products, electronic mail and/or electronic health information records systems.</li><li>
Excellent communication and interpersonal skills. Demonstrated ability to maintain confidentiality, take initiative, and to work effectively with providers, staff and patients.</li><li>
Demonstrated strong problem-solving skills including the ability to handle difficult situations.</li><li>
Must be detail-oriented with the ability to handle multiple demands simultaneously.</li></ul> 
Physical Requirements and Working Conditions:<ul><li>
Must have fine motor manipulation of hands and wrists to use computer keyboard and to prepare syringes.</li><li>
Will be exposed to chemical hazards, so will be required to wear protective clothing as necessary.</li><li>
Must have functional speech, vision, and hearing.</li><li>
Operates all equipment necessary to perform the job.</li></ul> 
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.</div>

PM Pharmacy Technician Supervisor Advocate Lutheran General Hospital

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul> 

Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>
Operations<ul><li>
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>
Accountable for completion of non-clinical patient calls.</li><li>
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
</li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>
People &amp; Performance Management<ul><li>
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>
Training &amp; Personal Development<ul><li>
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>
Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>
Communication<ul><li>
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul> 
 
 
Basic Qualifications 
<ul><li>
High School Diploma, GED, or equivalent.</li><li>
PTCB or ExCPT certification (except in Puerto Rico).</li><li>
Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul> 

Preferred Qualifications 
<ul><li>
Previous people management/ leadership experience.</li><li>
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
Salary Range: Hourly</div>

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PHARMACY LEAD TECHNICIAN-MIAMI TOWNSHIP #435

PM Pharmacy Technician Supervisor Advocate Lutheran General Hospital

Pharmacy Operations Manager