pharmacy technician coordinator

SSM Health

<div><div>It's more than a career, it's a calling
WI-REMOTE<div><div><div><div><div><div><div>
Worker Type:</div></div></div></div></div></div></div>
Regular
Job Highlights:
This is a full time day shift Pharmacy Technician Coordinator role for SSM Health Continuum of Care. The schedule is 8:30 a.m. to 5:00 p.m. Monday through Friday, primarily working from home but with one day a week required onsite at SSM Health at Home located at 4639 Hammersley Road in Madison, Wisconsin.
Knowledge of prior authorizations, pharmacy billing, Medicare/ Medicaid, and commercial insurance is highly preferred.
Job Summary:
Under the direct supervision of a pharmacist and in accordance with standard procedures, provides coordination and leadership for workflows and process improvement within a specialized operational area that spans multiple ministries. At least 80% of time is dedicated to this focused role, which may include areas such as community operations, technology and automation, regulatory compliance, finance, medication access and adherence, transitions of care, and purchasing.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES<div><ul><li>
Performs daily services and functions of the specialized role at multiple ministries or in a centralized service model. Interacts in a matrix manner that includes learning multiple workflows for various sites, travel, managing matrix relationships and collaborating across team members and ministries to prioritize and efficiently complete work. Solves issues in the specialized area as they arise. Ensures documents and records are accurate and completed in a timely manner.</li><li>
Serves as a resource in the specialized area for other regional, system, and/or external stakeholders. Solves complex problems that may impact more than one ministry and ensures that issues are escalated and closed as needed.</li><li>
Complies with legal, regulatory, and accreditation standards. Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices. Coaches team members across multiple ministries when practice standards are not upheld.</li><li>
Conducts reviews and audits of specialized area. Reports and monitors KPIs to ensure optimal performance. Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care. Creates system standardization and leads implementation of operational changes and advancements. Participates in regional or system specialized work teams, committees, and councils.</li><li>
Collaborates with regional or system leaders to develop and coordinate team member education, training, orientation, and competency. Trains other team members in specialized area. Prepares and distributes work schedules and provides cross-coverage for specialty area, as assigned.</li><li>
Serves as the multi-ministry or regional liaison to regional or system pharmacy teams in specialty area. Collaborates with leadership to communicate changes in specialty area.</li><li>
Provides excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).</li><li>
Works in a constant state of alertness and safe manner.</li><li>
Performs other duties as assigned.</li></ul> 
EDUCATION</div><ul><li>
High School diploma/GED or 10 years of work experience</li></ul> 
EXPERIENCE<ul><li>
Three years&rsquo; experience as a pharmacy technician or relevant healthcare field</li></ul>
PHYSICAL REQUIREMENTS<ul><li>
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.</li><li>
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.</li><li>
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.</li><li>
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.</li><li>
Frequent keyboard use/data entry.</li><li>
Occasional bending, stooping, kneeling, squatting, twisting and gripping.</li><li>
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.</li><li>
Rare climbing.</li></ul>
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois<ul><li>
 Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation</li><li>
 (IDFPR)</li><li>
 Or</li><li>
 FUTURE - Pharmacy Technician, Registered within 2 months - Illinois Department of Financial and Professional Regulation (IDFPR)</li><li>
 And</li><li>
 IL Registration Application Process Complete At Time Of Hire - Illinois Department of Financial and Professional Regulation (IDFPR)</li></ul> 
 
State of Work Location: Missouri<ul><li>
 Pharmacy Technician - Missouri Division of Professional Registration</li><li>
 Or</li><li>
 MO Registration Application and Finger Print Process Complete AT TIME OF HIRE -</li><li>
 Missouri Division of Professional Registration</li><li>
And</li><li>
FUTURE - Pharmacy Technician, Registered within 6 months - Missouri Division of Professional Registration</li></ul>
State of Work Location: Wisconsin<ul><li>
 Pharmacy Technician, Registered - Wisconsin Department of Safety and Professional Services</li><li>
 Or</li><li>
 WI Registration Application Number (PAR) - Wisconsin Department of Safety and Professional Services</li><li>
And</li><li>
FUTURE - Pharmacy Technician, Registered within 6 Months - Wisconsin Department of Safety and Professional Services</li></ul>
Work Shift:
Day Shift (United States of America)<div><div><div><div><div><div><div>
Job Type:</div></div></div></div></div></div></div>
Employee<div><div><div><div><div><div><div>
Department:</div></div></div></div></div></div></div>
8081000175 Patient Acctg/Rev Cycle<div>
Scheduled Weekly Hours:</div>
40
Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.<ul><li>
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).</li><li>
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.</li><li>
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.</li></ul>
Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.</div></div>

Pharmacy Technician Coordinator

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
<h1 class="jobSectionHeader">Location: UHealth SoLe Mia
</h1><h1 class="jobSectionHeader">The University of Miami UHealth at SoL&eacute; Mia will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI&ndash; designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoL&eacute; Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth&rsquo;s nationally ranked neurology and neurosurgery programs.
</h1>The University of Miami UHealth &ndash; Pharmacy Department at SoL&eacute; Mia has an exciting opportunity for a Pharmacy Tech 3 . 
<div><div>CORE JOB FUNCTIONS
</div><div><ul><li>Collects, inputs, and verifies prescription, refill, and patient information and maintains patient records .
</li></ul></div><div><ul><li>Fills orders and prepar es labels for unit doses and prepackaged pharmaceuticals.
</li></ul></div><div><ul><li>Implement s inventory control procedures and ordering supplies within regulatory guidelines. Anticipates pharmacy medication dispensing needs .
</li></ul></div><div><ul><li>Responsible for hazardous , specialized, or advanced level c ompounding , which may include chemotherapy, epidural, ophthalmology, CADD pumps, and TPNs .
</li></ul></div><div><ul><li>Serves as a Pharmacy Technician Coordinator, as needed . May also be cross trained in major department roles and responsibilities of a pharmacy technician .
</li></ul></div><div><ul><li>Participates in a temporary taskforce/short-term committee .
</li></ul></div><div><ul><li>R esolves problems related to prescription inquiries .
</li></ul></div><div><ul><li>Performs the preceptor role in the training of students and onboarding of new p harmacy technicians.
</li></ul></div><div><ul><li>Serves as a mentor or role model.
</li></ul></div><div><ul><li>Stays abreast of advanced knowledge and proficient practice in pharmacy dispensing, medication dispensing systems, controlled substance distribution to floors, pre- packing and any other pharmacy technician duties .
</li></ul></div><div><ul><li>Adheres to University and unit-level policies and procedures and safeguards University assets. 
</li></ul></div><div>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 
</div></div><div><div>CORE QUALIFICATIONS
</div><div>Education:
High school diploma or equivalent
Certification and Licensing:
State of FL registration; Certification in relevant specialty or field
Experience:
Minimum 4 years of relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Skill in data entry with minimal errors.
</li><li>Ability to accurately prepare and maintain records, files, reports and correspondence
</li><li>Ability to communicate effectively in both oral and written form.
</li><li>Ability to recognize, analyze, and solve a variety of problems.
</li><li>Ability to handle difficult and stressful situations with professional composure.
</li><li>Ability to maintain effective interpersonal relationships.
</li><li>Ability to process and handle confidential information with discretion.
</li></ul></div></div>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Pharmacy Technician 3, Full-Time, UHealth SoLé Mia

The University of Iowa

<div>The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a full-time Senior Pharmacy Technician to join our Adult Satellite team.
Under general supervision of a pharmacist, performs activities associated with supporting central pharmacy services including assisting with training programs, monitoring compliance with established policies and procedures, inventory control and special projects as assigned. Will work in OR and Adult Satellite Pharmacy.
Coordinates daily functions of Pharmacy Technician (Certified/Trainees) to meet service needs as identified by the pharmacist. Provides supervision to Pharmacy Technicians. Serves as in-charge person of work area in the absence of the pharmacist; determines priorities, and triages questions and needs. Provides orientation and on-the-job training of new technicians. Provides instruction, evaluates performance, and follows up on training needs. Provides input into technician performance evaluations. Assists with interviewing technician candidates and checking references, provides input on evaluation of technician candidates. Provides classroom instruction to new technicians in the absence of the Technician Supervisor/trainer. Coordinates maintenance of area equipment and facility, ordering supplies, and handling/disposition of records, as well as documentation of quality assurance activities. Assists with inventory management and medication recall activities. Checks products prepared by other technicians, as permitted by Iowa law. Assists with implementation of new services and/or development of new procedures. Maintains competency and performs all duties and responsibilities of Pharmacy Technician.
POSITION RESPONSIBILITIES:<ul><li>
Assists with preparation and maintenance of aseptic technique training program<ul><li>
Maintain a current training manual that reflects policy and procedures related to aseptic technique.</li><li>
Responsible for initial aseptic technique training of new pharmacists and technicians</li></ul></li><li>
Assists with monitoring of aseptic technique competencies<ul><li>
Collect and evaluate data related to aseptic technique competence of staff pharmacists and technicians<ul><li>
Fingertip sampling</li><li>
Hand hygiene</li><li>
Chemotherapy preparation</li><li>
Operator validation and observation</li><li>
Gowning technique</li><li>
Knowledge-based exams</li></ul></li><li>
Collect and evaluate data related to clean room cleaning activities</li></ul></li><li>
Participate in inventory management activities<ul><li>
Assist with ordering of supplies</li><li>
Assist with ordering of medications</li><li>
Consistently monitor usage patterns and adjust PAR levels accordingly</li><li>
Maintain an inventory that will reduce waste</li><li>
Incorporate strategies to reduce cost</li><li>
Participate in vault audits</li></ul></li><li>
Assists with coordination of resources related to drug shortages<ul><li>
Communicate to staff necessary information regarding drug shortages<ul><li>
Coordinate supply chain</li></ul></li><li>
Facilitate implementation of new compounding procedures<ul><li>
Develop new forms and distribute information to staff</li></ul></li><li>
Optimize AcuDose inventory for medications in short supply</li></ul></li><li>
Serves as a resource for pharmacy informatics<ul><li>
Maintain working knowledge of pharmacy technology</li><li>
Troubleshoot technology-related issues</li><li>
Assist in troubleshooting automation-related problems</li><li>
Orient and train new staff to pharmacy technology</li></ul></li><li>
Assists with training and orientation of new staff<ul><li>
Assist with preparing needed training and orientation materials</li><li>
Assist with training and orientation of new staff</li><li>
Assist with evaluation of training of new staff</li><li>
Provide feedback regarding the evaluation of skill level of staff assigned to a given day on the schedule</li></ul></li><li>
Participates in orientation of pharmacy technicians, pharmacists, pharmacy residents, and senior pharmacy students on rotation in the department</li><li>
Assists with evaluation and implementation of new products/technology</li><li>
Assists with evaluation and implementation of new policy and procedures<ul><li>
Participate in piloting new programs</li><li>
Assist with preparing training and orientation materials for new procedures</li><li>
Assist with training and orientation of staff to new procedures</li><li>
Assist with central pharmacy equipment modifications, reorganization, and additions to implement new policy and procedure</li></ul></li><li>
Assists with scheduling<ul><li>
Participates in schedule preparation in coordination with the technician supervisor</li></ul></li><li>
Other duties as assigned</li></ul>
Supervision 
Senior Certified Pharmacy Technician 
Day-to-day general supervision is provided by the Pharmacy Manager and Technician Supervisor. The Technician Supervisor approves vacation or other leave approval and coordinates other schedule needs. 
The Pharmacist in-charge of the pharmacy provides functional supervision for patient care responsibilities. 
<div><div>Minimum Eligibility Requirements:</div><ul><li>
Registered with the Pharmacy Board at the time of hire.</li><li>
National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.</li><li>
High school diploma or the equivalent.</li><li>
Experience<ul><li>
Any combination of four years of post-high school experience and/or education in the natural sciences OR</li><li>
 Four years of experience as a pharmacy technician</li></ul></li></ul>
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a &ldquo;Relevant File&rdquo; to the submission:<ul><li>
Resume</li><li>
Cover Letter</li></ul>
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu</div></div>

Senior Pharmacy Technician, Adult Satellite AM

Methodist Le Bonheur Healthcare

<div>If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! 
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we&rsquo;ve served the health care needs of the people of Memphis and the Mid-South. 
Under supervision and direction, performs a variety of technical duties related to preparing and dispensing drugs in accordance with standard procedures and techniques. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. 
 
A Brief Overview 
Under supervision and direction, performs a variety of technical duties related to preparing and dispensing drugs in accordance with standard procedures and techniques. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
 
 
What you will do<ul><li>
Fills medication orders under the direct supervision of a pharmacist.</li>
<li>Assists with inventory and stocking of medications in the pharmacy and patient care areas according to established pharmaceutical protocol and procedures.</li>
<li>Provides routine information and responds to requests within scope of responsibility.</li>
<li>Maintains records and files in accordance with pharmacy practice standards.</li>
<li>Follows established procedures for medication safety, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.</li>
<li>Performs other job functions as assigned or requested.</li></ul> 

Education/Formal Training Requirements 
<ul><li>
Required - High School Diploma or Equivalent
</li></ul> 
Work Experience Requirements 
<ul><li>
Preferred - No prior work experience
</li></ul> 
Licenses and Certifications Requirements 
<ul><li>
Required - Certified Pharmacy Technician - Pharmacy Technician Certification Board
</li><li>Required - Pharmacy Technician - Tennessee - Tennessee Board of Pharmacy
</li><li>Preferred - Certified Pharmacy Technician- ExCPT - National Healthcareer Association
</li><li>Preferred - Pharmacy Technician - Mississippi - Mississippi Board of Pharmacy
</li></ul> 
Knowledge, Skills and Abilities 
<ul><li>
Mathematical skills to perform routine pharmaceutical calculations which include adding, subtraction, multiplication, and division of whole numbers, common fractions, and decimals; computes rate, ratios, and percents.</li>
<li>Practice within the established role for pharmacy technicians in organized health care settings.</li>
<li>Effectively use medical terminology, drug nomenclature, symbols, and abbreviations associated with pharmacy practice</li>
<li>Ability to speak and communicate effectively with patients, associates, and other health professionals.</li>
<li>Must be proficient in the use of pharmacy based computer systems as well as Microsoft Office program or programs (Word, Excel, PowerPoint) as indicated in the specific function within the department.</li>
<li>Explain and complete technical functions of the operation of the drug distribution system for organized healthcare settings.</li>
<li>Explain and apply basic pharmacology and pharmacologic principles.</li>
<li>Understand aseptic technique and prepare sterile products.</li></ul> 

Supervision Provided by this Position 
<ul><li>
There are no supervisory or lead responsibilities assigned to this job.</li></ul> 

Physical Demands 
<ul><li>
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
</li><li>Must have good balance and coordination.
</li><li>The physical requirements of this position are: medium work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
</li><li>The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
</li><li>Frequent invasive and non-invasive patient contact.
</li><li>Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
</li><li>Ability to react quickly to emergency situations.
</li></ul> 
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. 
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.</div>

Pharmacy Technician Certified Home Delivery-Days

AnewHealth

<div>AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
Experienced Pharmacy Technicians in Operations may hold various duties to ensure ExactCare&rsquo;s patients receive quality care out of their pharmacy services. Job duties will include multiple tasks daily such as phone work, navigating multiple pharmacy software systems and supporting the various stages of patient care while working efficiently to understand the department&rsquo;s collective goals. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skill sets. This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional patient experience.
Responsibilities<ul><li>
Process incoming and outgoing transfer requests, verifying all patient and prescription data</li><li>
Review account billing for accuracy and communicate changes accordingly with patients</li><li>
Coordinate patient profiles with appropriate pharmacy support and services</li><li>
Providing an exceptional customer service experience each day in a phone-based environment</li><li>
Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks</li><li>
Working through current case queues to solve problems for patient care issues</li><li>
Patient outreach to collect payments and coordinate payment plans</li><li>
Maintaining patient records with strong attention to detail and confidentiality</li><li>
Accurate retrieval of all prescription information and verifying through doctor calls</li><li>
Performing in a high volume, fast paced environment to support ExactCare&rsquo;s nationwide patient base</li><li>
Other tasks as required</li></ul>
Skills &amp; Abilities<ul><li>
Strong attention to detail and accuracy</li><li>
Strong math skills; ability to calculate profitability</li><li>
Strong prioritization and organizational skills</li><li>
Ability to use multiple software programs to fulfill medication orders</li><li>
Maintain a high degree of confidentiality</li><li>
Passion to help people and enrich their lives</li><li>
Comfortable working in a phone-based environment</li><li>
Ability to work independently</li><li>
Self-motivated and goal oriented</li><li>
Exceptional customer service skills; servicing doctor&rsquo;s office, pharmacist, and patient needs over the phone</li><li>
Thorough drug knowledge</li><li>
Pharmacy billing knowledge</li><li>
Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication</li><li>
Maintain a high degree of confidentiality</li><li>
Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations</li><li>
Ability to work Monday through Friday 9am until 5:30pm</li></ul> 
Requirements<ul><li>
Must be 18+ years of age</li><li>
High school diploma/GED</li><li>
Prior experience in a pharmacy setting</li><li>
Prior experience coordinating prescription transfers, preferred</li><li>
Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required</li><li>
Must maintain a pharmacy technician registration with State Board of Pharmacy</li><li>
Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time</li></ul>
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</div>

Certified Pharmacy Technician (Operations)

<div>AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare&rsquo;s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities.
Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets.
This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional patient experience. ExactCare Pharmacy provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work.
Responsibilities<ul><li>
Providing an exceptional customer service experience each day in a phone based environment.</li><li>
Enter a high volume of data; processing prescription information with speed and accuracy.</li><li>
Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.</li><li>
Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients.</li><li>
Working through current case queues to problem solve for patient care issues.</li><li>
Serving as a liaison between the clinical pharmacists and other medical professionals on patient&rsquo;s behalf.</li><li>
Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare.</li><li>
Maintaining patient records with strong attention to detail and confidentiality.</li><li>
Accurate retrieval of all prescription information and verifying through doctor calls.</li><li>
Placing welcome calls to newly on-boarded patients and establish a trusted point of contact.</li><li>
Placing outbound calls to patients to create, maintain or update their medication profiles.</li><li>
Serve as backup support for times of higher patient call volume.</li><li>
Effectively assist with patient questions over the phone.</li><li>
Performing in a high volume, fast paced environment to support ExactCare&rsquo;s nationwide patient base.</li><li>
Other tasks as required.</li></ul>
Skills &amp; Abilities<ul><li>
Comfortable working in a phone based environment.</li><li>
Ability to work independently.</li><li>
Self-motivated and goal oriented.</li><li>
Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers.</li><li>
Exceptional customer service skills; servicing doctor&rsquo;s office, pharmacist, and patient needs over the phone.</li><li>
Thorough drug knowledge.</li><li>
Pharmacy billing knowledge.</li><li>
Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication.</li><li>
Strong prioritization and organizational skills.</li><li>
Maintain a high degree of confidentiality.</li><li>
Passion to help people and enrich their lives.</li><li>
Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations.</li><li>
Ability to exhibit ExactCare Pharmacy&rsquo;s Core Values in daily work.</li><li>
Ability to work Monday through Friday 9am until 5:30pm</li></ul>
Requirements<ul><li>
Must be 18+ years of age</li><li>
High school diploma/GED</li><li>
Prior experience in a pharmacy setting</li><li>
Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate</li><li>
Must maintain a pharmacy technician registration with State Board of Pharmacy</li><li>
Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time</li></ul>
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</div>

Certified Pharmacy Technician - Data Support

<div>AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare&rsquo;s patients receive quality care out of their pharmacy services. They will work in a call center environment, spending their time speaking with patients, doctors and facilities on the phone.
Job duties and responsibilities will vary from fielding inbound phone calls, outbound phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets.
This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. ExactCare provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work.
Responsibilities<ul><li>
Providing an exceptional customer service experience each day in a phone based environment.</li><li>
Answering a high volume of inbound calls from current patients and serve as an ExactCare expert to resolve their questions.</li><li>
Placing outbound calls to patients to create, maintain or update their medication profiles.</li><li>
Effectively assist with patient questions over the phone.</li><li>
Working through current case queues to problem solve for patient care issues.</li><li>
Serving as a liaison between the clinical pharmacists and other medical professionals on patient&rsquo;s behalf.</li><li>
Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients</li><li>
Collect on patient balances when patient has an amount due</li><li>
Maintaining patient records with strong attention to detail and confidentiality.</li><li>
Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.</li><li>
Accurate retrieval of all prescription information and verifying through doctor calls.</li><li>
Enter a high volume of data; processing prescription information with speed and accuracy.</li><li>
Placing welcome calls to newly on-boarded patients and establish a trusted point of contact.</li><li>
Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare.</li><li>
Performing in a high volume, fast paced environment to support ExactCare&rsquo;s nationwide patient base.</li><li>
Other tasks as required.</li></ul>
Skills &amp; Abilities<ul><li>
Comfortable working in a phone based environment.</li><li>
Ability to work independently</li><li>
Self-motivated and goal oriented</li><li>
Exceptional customer service skills; servicing doctor&rsquo;s office, pharmacist, and patient needs over the phone.</li><li>
Thorough drug knowledge.</li><li>
Pharmacy billing knowledge.</li><li>
Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication.</li><li>
Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers.</li><li>
Strong prioritization and organizational skills.</li><li>
Maintain a high degree of confidentiality.</li><li>
Passion to help people and enrich their lives.</li><li>
Ability to overcome objections</li><li>
Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations.</li><li>
Ability to exhibit ExactCare Pharmacy&rsquo;s Core Values in daily work.</li></ul>
Requirements<ul><li>
Must be 18+ years of age</li><li>
High school diploma /GED</li><li>
Prior experience in a pharmacy setting</li><li>
Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate</li><li>
Must maintain a pharmacy technician registration with State Board of Pharmacy</li><li>
Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time</li><li>
Schedule: Monday through Friday 12:30pm to 9:00pm</li></ul>
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</div>

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