pharmacy technician supervisor

South Shore Health

<div>Job Description Summary
Under the direct supervision of a Registered Pharmacist, Supervisor, and/or Director of Pharmacy Services, performs a wide variety of Pharmacy duties to meet the needs for patients in the hospital. Pharmacy Technician duties include filling routine drug orders for unit dose medications, refilling medications in Pharmacy Automated Dispensing Cabinets, performing Non-Sterile and Sterile Compounding . Other duties include repackaging of medication into unit dose barcoded packages, replenishes code carts drug supply and performs inventory duties for the Central Pharmacy operation.
Job Description
Minimum Education - Preferred 
High school level of education. 
 
Minimum Work Experience 
Miniumum of 3 months work experience as Pharmacy Technician preferred. Hospital pharmacy experience desirable. 
 
Required Licenses / Registrations - Requirement to practice a profession. Licenses are granted by a licensing board in accordance with state law. Example - Registered Nurse (RN) 
RPT or RPI - Registered Pharmacy Technician or Registered Pharmacy Intern 
 
Required Certifications - Certifies a specific competency or recognition in a professional achievement. 
 
CPhT or ExCPT- Certified Pharmacy Technician</div>

PHARMACY TECHNICIAN INTERN

Mission Health

<div>Do you want to join an organization that invests in you as a(an) Pharmacy Tech Supervisor? At Mission Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
Role Summary: The Pharmacy Technician Supervisor is a comprehensive role that is responsible for accurately performing advanced and basic pharmacy technician functions. In addition, they are responsible for performing duties associated with Automated Dispensing Cabinets (ADCs), other specialized duties and/or leadership roles as assigned by the pharmacy management team.
What qualifications you will need:
<ul><li>Required Education: High School Graduate/Equivalent</li><li>
Preferred Education: Associate or Bachelor degree</li><li>
Required License: Active Registered Pharmacy Technician as per State requirements and Pharmacy Technician Certification Board Certification</li><li>
Preferred License: ACPE or ASHP Compounded Sterile Products Certification</li><li>
Required Experience: Minimum of 3 years inpatient hospital experience</li><li>
Preferred Experience: 6 months experience in personnel management</li></ul>
Benefits
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region&rsquo;s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children&rsquo;s hospital in Western North Carolina. Mission Hospital is also a Magnet&reg; designated hospital for nursing excellence.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Pharmacy Tech Supervisor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Pharmacy Tech Supervisor

Denver Health

<div>We are recruiting for a mission-driven Pharmacy Technician II - Denver Health Medical Plan (*Must Live in Colorado*) to join our team! 
 
We're with you for life&rsquo;s journey. At Denver Health, purpose isn&rsquo;t just something we believe in&mdash;it&rsquo;s something we live every day, for life&rsquo;s journey.
Our Values
Respect | Belonging | Accountability | Transparency
Department
Managed Care Administration
<h1 class="jobSectionHeader">Must Live In Colorado
</h1>Job Summary
 
 
The Pharmacy Technician II, under general supervision of the pharmacy technician supervisor, performs technical tasks within the pharmacy department of the Health Plan. Based on area of necessity and assignment, responsibilities may include answering inbound phone calls, making outbound phone calls, processing faxed, electronic or verbal prior authorizations, and basic computer system operations. Demonstrates the ability to competently work in different areas of pharmacy practice. 
 
 
 
Essential Functions :
<ul><li>Ensures basic knowledge of call center functions. Develops continuous call center etiquette when taking/making phone calls. Implement phone call documentation on all inbound or outbound calls. (50%)
</li><li>Ensures basic knowledge of prior authorizations. Implement decisions for prior authorization based off criteria and send to clinical review when appropriate. (30%)
</li>Triages and escalates any prior authorizations, questions or issues outside the pharmacy technician scope of practice to the direct supervisor or pharmacist on duty as needed. (20%) 
<li>
</li></ul> 
Education :
<ul><li>High School Diploma or GED required AND
</li>Post High School Diploma or Certificate Program completion of a pharmacy technician training program, preferred 
<li>
</li></ul> 
Work Experience :
At least one year of pharmacy technician in a healthcare or retail setting required 
<ul><li>
</li></ul> 
Licenses :
<ul><li>CPHT-Certified Pharmacy Technician - PTCB - Pharmacy Technician Certification Board required AND
</li>PHAT-Licensed Pharmacy Technician - DORA - Department of Regulatory Agencies required 
<li>
</li></ul> 
Knowledge, Skills and Abilities :
<ul><li>Ability to work as a team member
</li><li>Attention to detail
</li><li>Knowledge of basic pharmacy practices and procedures
</li><li>Mathematical computation skills
</li><li>Organization and communication skills
</li><li>Good typing, keyboarding and proofreading skills
</li><li>Ability to work independently within a remote setting
</li><li>Knowledge of prescription processing and third-party billing, if applicable
</li><li>Proficiency with Microsoft&reg; Office, preferred
</li><li>Prioritize and manage multiple tasks simultaneously based off compliance times or due dates
</li></ul>Shift
Days (United States of America)
Work Type
Regular
Salary
$21.00 - $28.60 / hr
Benefits
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future &mdash; with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development &mdash; while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you&rsquo;re joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
<ul><li>Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
</li><li>100% paid parental leave up to 6 weeks
</li><li>Immediate eligibility for retirement plans with employer contribution up to 9.5%
</li><li>Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
</li><li>Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
</li><li>Free RTD EcoPass (public transportation)
</li><li>Childcare discount programs &amp; exclusive perks on large brands, travel, and more
</li><li>Tuition reimbursement &amp; assistance
</li><li>Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
</li><li>Professional clinical advancement program &amp; shared governance
</li><li>Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
</li><li>National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer 
</li></ul> 
About Denver Health
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver&rsquo;s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison &amp; Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.
As Colorado&rsquo;s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.</div>

Pharmacy Technician II - Denver Health Medical Plan (*Must Live in Colorado*)

Tenet Healthcare

<div><h3 class="jobSectionHeader">Overview</h3> 
﻿
Abrazo Scottsdale Campus Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. 
At Abrazo Scottsdale Campus, we understand that our greatest asset is our dedicated team of professionals. That&rsquo;s why we offer more than a job &ndash; we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
<ul>
<li>Medical, dental, vision, and life insurance</li>
<li>401(k) retirement savings plan with employer match</li>
<li>Generous paid time off</li>
<li>Career development and continuing education opportunities</li>
<li>Health savings accounts, healthcare &amp; dependent flexible spending accounts</li>
<li>Employee Assistance program, Employee discount program</li>
<li>Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder &amp; childcare, auto &amp; home insurance</li>
</ul>
Note: Eligibility for benefits may vary by location and is determined by employment status
<h3 class="jobSectionHeader">Job Summary</h3>
<div>
Position Summary
</div><div>The individual in this position will assist in preparing, packaging, delivering, and charging of medication orders, under the supervision of a licensed pharmacist. Position duties include the following activities: fill and label medications, stock medications into pharmacy inventory, restock automated dispensing cabinets (ADCs), maintain adequate medication stock levels and proper storage of medications, deliver medications to patient care areas, attend to medication requests and phone calls, prepare IV sterile admixture solutions and IV products. This will also include advanced compounding of chemotherapy and TPNs, assist in Pharmacy quality assurance activities, train and educate pharmacy technicians on department and hospital policies and procedures, quality assurance, and performance improvement processes, comply and assure compliance with state and federal regulatory requirements, Joint Commission standards and Tenet and hospital policies and procedures, assist pharmacists and Supervisors in performing various duties as assigned, and serve as a resource for pharmacy drug distribution functions.
</div><h3 class="jobSectionHeader">Responsibilities</h3>
<div><ul><li>The individual&rsquo;s responsibilities include the following activities: a) accurately fill medication orders with correct strength, dosage form, and quantity in a timely manner, b) assure all medication orders are verified by pharmacist prior to dispensing, c) respond appropriately to requests for STAT orders, routine orders, department requests, and ADC stock out bulletins, d) process and document emergency crash carts, boxes, and kits accurately and timely, e) accurately stock ADCs in a timely manner, f) prepackage and label oral medications and extemporaneous preparations, g) prepare non-sterile compounded products accurately and consistent with hospital policies and procedures (USP 795) h) prepare sterile admixture solutions and IV products accurately consistent with sterile compounding policies and procedures (USP797) and (USP800), i) restock medications in IV room and conform to IV cleaning schedule, j) complete monthly medication inspections as assigned, k) maintain quality assurance logs with proper documentation and notify Supervisor of any deviations from standards, l) ensure efficient operational workflow in assigned area(s) and conform with delivery schedule, m) display leadership role with areas of responsibility completed and/or delegated appropriately, n) follow proper process for handling of controlled substances and report any variances to Supervisor or pharmacist-in-charge; o) ensure patient accounts are properly charged, p) assist in training and educating new pharmacy technician staff, q) aid in development and implementation of performance improvement plans, r) troubleshoot i with automated technology (dispensing and packaging), s) acts as an agent, and under the supervision, of the facility medical director while performing medication management related activities at a remote site commonly owned and operated by the Hospital. t) other duties as assigned..</li><li>
Organization/Work Role: Prioritizes workload. Completes work in a timely manner. Maintains a clean and orderly work environment. Shares responsibility for ordering and stocking medication and keeping the department clean. Maintains a calm demeanor during busy or crisis situations. Utilizes personal protective equipment to protect from exposure to chemical, radiation and infectious hazards.</li><li>
Professional: Actively participates in department management by providing input at meetings and reading communication. Mentors new and less experienced staff and students. Uses policy and procedure manuals and other reference material to ensure proper course of action.</li><li>
Quality Improvement: Identifies, proposes solutions and assists in implementation of ideas for improvement in patient care and departmental / hospital operations. Participates in the successful implementation of change. Identifies opportunities and implements strategies to decrease waste in medication. Participates in department QI as requested.</li><li>
Other related job tasks or responsibilities as assigned</li></ul></div>
<h3 class="jobSectionHeader">Qualifications</h3>
<div><ul><li>Special Skills:<ul><li>
Must be able to work in a fast-paced environment with occasional periods of above average pressure.</li><li>
Must have basic computer skills.</li><li>
Excellent customer service skills. Must be willing to work in all areas of the pharmacy services as assigned.</li><li>
Effective interpersonal skills and ability to work with team members required.</li></ul></li><li>
Minimum Requirements<ul><li>
Education: High School Graduate or equivalent.</li><li>
Experience: Three (3) years of hospital pharmacy experience or performance equivalent to 3 years of hospital pharmacy experience.</li><li>
Licensure/Certifications: Licensed in the State of Arizona as a Pharmacy Technician, Pharmacy Technician certification</li></ul></li><li>
Preferred Requirements<ul><li>
Education: Completion of a certified pharmacy technician training program or pharmacy technician experience.</li><li>
Experience: Previous hospital pharmacy experience preferred with training and experience in sterile (IV) compounding, including chemotherapy preparations. Good organizational skills, verbal and written communication skills, and basic computer skills preferred.</li></ul></li></ul></div><div> 
 
#LI-AL2</div>
<h3 class="jobSectionHeader">
Organization Description</h3>
Abrazo Scottsdale Campus is a full-service acute care hospital providing specialized services and home to the Abrazo Surgical Institute. The hospital offers comprehensive orthopedic care featuring navigational technology and sports medicine, outpatient rehabilitation services and enhanced diagnostic imaging as well as emergency care. Join our team!

Employment practices will not be influenced or affected by an applicant&rsquo;s or employee&rsquo;s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. 
Tenet participates in the E-Verify program. Follow the link below for additional information. 
E-Verify: http://www.uscis.gov/e-verify 
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603006515</div>
 
<ul><li>The individual&rsquo;s responsibilities include the following activities: a) accurately fill medication orders with correct strength, dosage form, and quantity in a timely manner, b) assure all medication orders are verified by pharmacist prior to dispensing, c) respond appropriately to requests for STAT orders, routine orders, department requests, and ADC stock out bulletins, d) process and document emergency crash carts, boxes, and kits accurately and timely, e) accurately stock ADCs in a timely manner, f) prepackage and label oral medications and extemporaneous preparations, g) prepare non-sterile compounded products accurately and consistent with hospital policies and procedures (USP 795) h) prepare sterile admixture solutions and IV products accurately consistent with sterile compounding policies and procedures (USP797) and (USP800), i) restock medications in IV room and conform to IV cleaning schedule, j) complete monthly medication inspections as assigned, k) maintain quality assurance logs with proper documentation and notify Supervisor of any deviations from standards, l) ensure efficient operational workflow in assigned area(s) and conform with delivery schedule, m) display leadership role with areas of responsibility completed and/or delegated appropriately, n) follow proper process for handling of controlled substances and report any variances to Supervisor or pharmacist-in-charge; o) ensure patient accounts are properly charged, p) assist in training and educating new pharmacy technician staff, q) aid in development and implementation of performance improvement plans, r) troubleshoot i with automated technology (dispensing and packaging), s) acts as an agent, and under the supervision, of the facility medical director while performing medication management related activities at a remote site commonly owned and operated by the Hospital. t) other duties as assigned..</li><li>
Organization/Work Role: Prioritizes workload. Completes work in a timely manner. Maintains a clean and orderly work environment. Shares responsibility for ordering and stocking medication and keeping the department clean. Maintains a calm demeanor during busy or crisis situations. Utilizes personal protective equipment to protect from exposure to chemical, radiation and infectious hazards.</li><li>
Professional: Actively participates in department management by providing input at meetings and reading communication. Mentors new and less experienced staff and students. Uses policy and procedure manuals and other reference material to ensure proper course of action.</li><li>
Quality Improvement: Identifies, proposes solutions and assists in implementation of ideas for improvement in patient care and departmental / hospital operations. Participates in the successful implementation of change. Identifies opportunities and implements strategies to decrease waste in medication. Participates in department QI as requested.</li><li>
Other related job tasks or responsibilities as assigned</li></ul>
 
<div><div><ul><li>Special Skills:<ul><li>
Must be able to work in a fast-paced environment with occasional periods of above average pressure.</li><li>
Must have basic computer skills.</li><li>
Excellent customer service skills. Must be willing to work in all areas of the pharmacy services as assigned.</li><li>
Effective interpersonal skills and ability to work with team members required.</li></ul></li><li>
Minimum Requirements<ul><li>
Education: High School Graduate or equivalent.</li><li>
Experience: Three (3) years of hospital pharmacy experience or performance equivalent to 3 years of hospital pharmacy experience.</li><li>
Licensure/Certifications: Licensed in the State of Arizona as a Pharmacy Technician, Pharmacy Technician certification</li></ul></li><li>
Preferred Requirements<ul><li>
Education: Completion of a certified pharmacy technician training program or pharmacy technician experience.</li><li>
Experience: Previous hospital pharmacy experience preferred with training and experience in sterile (IV) compounding, including chemotherapy preparations. Good organizational skills, verbal and written communication skills, and basic computer skills preferred.</li></ul></li></ul></div><div> 
 
#LI-AL2</div></div>

Pharmacy Tech III

OhioHealth

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
***UP TO $5,000 SIGN-ON BONUS!!***
 
 
***This is a full-time, day shift position at OhioHealth's brand-new Pharmacy Integrated Service Center (ISC) in Canal Winchester. The ISC will be responsible for distributing medications for all OhioHealth clinics and will also house a Pharmacy Learning Center. The Lead Pharmacy Technician will likely evolve as the ISC starts functioning, but a start would entail being responsible for Operations and Compliance. At least 5 years of practicing as a Certified Pharmacy Technician is required, and previous related experience is strongly preferred.*** 
 
 
 
 
MINIMUM QUALIFICATIONS AND SPECIALIZED KNOWLEDGE
 
 
<ul><li>High school diploma, GED, or foreign school diploma equivalent to a U.S. high school diploma (required)
</li><li>Must be at least 18 years of age (required)
</li><li>Must be registered as a Certified Pharmacy Technician (CPhT) with the Ohio Board of Pharmacy (required)
</li><li>Must have a valid Certified Pharmacy Technician certification with PTCB or NHA (required)
</li><li>A minimum of five (5) years of experience as a CPhT (required) (central fill type settings experience and related is preferred)
</li><li>Good interpersonal and verbal skills (required)
</li><li>Basic computer knowledge (required)
</li><li>Technical knowledge of all pharmacy equipment, clean room equipment, chemotherapy processes, unit dose packaging, outpatient dispensing, and clerical and purchasing skills (required)
</li><li>Work requires a high school level of skills and good communication skills. Work requires the ability to gather and interpret data in situations where the information or problems are not difficult or complex. Work requires the ability to exchange information and explain instructions and/or procedures to employees, patients, and others. Work involves following existing procedures and instructions, sometimes receiving assignments in the form of results expected, due dates and general procedures to follow (required)
</li><li>Knowledge of compounding, pharmacy math skills, hospital pharmacy operations, medical terminology, and various drug names (trade generic).
</li><li>Detail-oriented
</li><li>Works well in an interdisciplinary team 
</li></ul> 
 
JOB SUMMARY
 
 
To lead the workflow for all pharmacy technicians and interns. This includes collaborating with managers on interviewing, hiring decisions, training, evaluations, and maintenance of competency and time and attendance records. To assist the pharmacist staff in the performance of dispensing tasks, including compounding IV solutions; filling unit-dose carts, floor stock orders, technology dispensing equipment, and medication orders; timely delivery of medications. Serves as the lead liaison in robot and medication cabinet reporting and, in conjunction with department management, affect the appropriate changes and routine adjustment and allocation processes as site technician leadership structure may require. 
 
 
 
-General Profile - Working supervisor of a clinical and non-clinical technical team; spends a portion of time performing the work supervised. Responsible for workflow allocation. Analyzes information to solve ongoing problems and implements procedures and approaches to complete work. Responsible for results of the team. Provides direction to team using extensive knowledge of established precedents and practices.
 
 
-Job Functional Knowledge - Requires a comprehensive understanding of a range of technical expertise within an analytical/scientific method or operational processes within own job discipline
 
 
-Business Expertise - Uses insights into how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
 
 
-Leadership - Provides day-to-day supervision to a team including coaching on performance, coordinating activities, checking on quality and work progress
 
 
-Problem Solving - Resolves problems, identifies the most appropriate solution and may establish new techniques to ensure the team is able to meet its objectives
 
 
-Impact - Has direct impact on the quality of the tasks performed or services provided by the team
 
 
-Interpersonal Skills - Requires tact and diplomacy to exchange ideas and information in a concise and logical way
Responsibilities And Duties:
Provides lead direction for, and trains pharmacy technicians, interns, medication couriers, volunteers, and students
 
Conducts this activity in full consultation with, and reporting to pharmacy leadership
 
Provides lead direction for pharmacy technicians, interns, pharmacy volunteers, and students including oversight for onboarding and training of mentioned pharmacy team members
 
Supports Pharmacy Leadership team overseeing and participating in daily operational task completion and referring appropriate personnel or technical issues to leadership
 
Offers in the moment feedback to team members and provide sufficient document feedback for pharmacy technician and interns evaluations; oversee the duties of designated pharmacy team members
 
Understands all system/local policies and procedures regarding operational tasks in the pharmacy technician workflow
 
Actively communicates changes in policies and procedures affecting pharmacy technician workflow
 
Provides sufficient oversight to ensure adherence to safety practices and standards
 
Actively participates in all regularly scheduled department leadership meetings.
 
Performs certain administrative functions under the supervision of the pharmacy department leadership team such as but not limited to preparing work schedules for technicians, interns, medication couriers, volunteers, and students if applicable, scheduling/conducting/posting minutes for ongoing pharmacy technician meetings under the guidance of pharmacy leadership, audits, and collaborating with other healthcare personnel/departments
 
Active participation and oversite in recruitment, hiring, and training process: Collaborates in interviewing and hiring decisions, orients, schedules, and participates in training associates as needed
 
Responsible for developing and presenting pharmacy technician in-services or training as appropriate
 
Refers appropriate questions to pharmacist, including, but not limited to, patient drug dose, route, or compatibility questions
 
Conducts essential responsibilities in a manner consistent with OhioHealth&rsquo;s Core Values: Compassion, Excellence, Inclusion, Integrity, and Stewardship
 
Must maintain awareness of the daily overall status of the department pertaining to technician workflow and address operational gaps as appropriate 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)CPHT(cert) - Certified Pharmacy Technician (Certified) - Ohio Board of Pharmacy, PTCB - Pharmacy Technician Certification Board - Board of Pharmacy Specialties
Additional Job Description:
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Pharmacy Integrated Service Center
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Lead Pharmacy Technician - Pharmacy Integrated Service Center

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li>
<li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li>
<li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li>
</ul> 
Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li>
<li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li>
</ul>Operations
<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li>
<li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li>
<li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li>
<li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li>
<li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li>
<li>Accountable for completion of non-clinical patient calls.</li>
<li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li>
<li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li>
<li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li>
<li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li>
<li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.</li>
<li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li>
<li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li>
</ul>People &amp; Performance Management
<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li>
<li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li>
<li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li>
<li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li>
<li>Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li>
</ul>Training &amp; Personal Development
<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li>
<li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li>
<li>Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li>
</ul>Communication
<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li>
<li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li> 
</ul> 
 
 
 
Basic Qualifications
 
<ul><li>High School Diploma, GED, or equivalent.</li>
<li>PTCB or ExCPT certification (except in Puerto Rico).</li>
<li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li>
<li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Previous people management/ leadership experience.</li>
<li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
 
Salary Range: Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

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