phlebotomist supervisor/instructor

Quest Diagnostics

<div>Phlebotomist Group Lead - Twinsburg, OH, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends

Pay range: Minimum of $24.46+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. 


Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul>
<li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li>
<li>Best-in-class well-being programs</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>healthyMINDS mental health program</li>
<li>Vacation and Health/Flex Time</li>
<li>6 Holidays plus 1 &quot;MyDay&quot; off</li>
<li>FinFit financial coaching and services</li>
<li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li>
<li>Employee stock purchase plan</li>
<li>Life and disability insurance, plus buy-up option</li>
<li>Flexible Spending Accounts</li>
<li>Annual incentive plans</li>
<li>Matching gifts program</li>
<li>Education assistance through MyQuest for Education</li>
<li>Career advancement opportunities</li>
<li>and so much more!</li>
</ul>
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in a high-volume setting.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div><ul><li>Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.</li>
<li>Administer oral solutions according to established training.</li>
<li>Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.</li>
<li>Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
</li><li>Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.</li>
<li>Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.</li>
<li>Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.</li>
<li>Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
</li><li>Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.</li>
<li>Assist with compilation and submission of monthly statistics and data.
</li><li>Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.</li>
<li>Complete training courses and keep up-to-date with the latest phlebotomy techniques.</li>
<li>Travel to Territory Manager meeting if held off-site or off normal shift.</li>
<li>Participate on special projects and teams.</li>
<li>Stay up-to-date on company communications and assist with the distribution of technical information to the work group.</li>
<li>Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP).</li>
<li>With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.</li>
<li>Assist with periodic inventory counts.
</li><li>Assist with the preparation of schedules for the assigned workgroup or PSCs.</li>
<li>Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.</li>
<li>Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.</li>
<li>Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines.</li>
<li>Ensure facilities are neat, clean and in good repair, take appropriate action to advise Supervisor of required repairs and maintenance.
</li><li>Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the supervisor.</li>
<li>Provide effective onboarding services to new clients.
</li><li>Partner with Supervisor to assist the transition process setting up new offices for both PSCs and IOPs.
</li><li>Must be able to step in for a PSR III and lead one or more PSR on site.
</li><li>Support Patient Inquiries from the website, Office of Chairman and Managed Care, as needed.</li>
<li>Support the Problem Resolution Line and could be called to the field regarding a patient recollection, as needed.</li>
<li>Provide input on the performance evaluations of the PSRs.
</li></ul>Required Work Experience:
<ul>
<li>Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.</li>
<li>Keyboard/data entry experience.</li>
<li>Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.</li>
<li>Must have reliable transportation, valid driver license, and clean driving record, if applicable.</li>
<li>Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.</li>
</ul>
Preferred Work Experience:
<ul><li>Medical training: medical assistant or paramedic training preferred.</li>
<li>Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred.
</li><li>Customer service in a retail or service environment preferred</li>
</ul>
Physical and Mental Requirements:
<ul><li>Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.</li>
<li>Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.</li>
<li>Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.</li>
<li>Position requires travel.
</li><li>Extensive use of phone and PC.
</li><li>Fine dexterity with hands/steadiness.
</li><li>Talking.
</li><li>Walking.
</li><li>Balancing.
</li><li>Bending/kneeling.
</li><li>Pushing/pulling.
</li><li>Reaching/twisting.
</li></ul>Knowledge:
<ul><li>Committed to all Quest Diagnostics Policies &amp; Procedures including Company dress code, Employee Health &amp; Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.</li>
<li>The position requires the ability to effectively communicate in English.</li>
</ul>
Skills:
<ul><li>Ability to provide quality, error-free work in a fast-paced environment.</li>
<li>Ability to work independently with minimal on-site supervision.</li>
<li>Excellent phlebotomy skills to include pediatric and geriatric</li>
<li>Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.</li>
<li>Capable of handling multiple priorities in a high-volume setting.</li>
<li>Must be able to make decisions based on established procedures and exercise good judgment</li></ul> 


Education
<ul>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Languages
<ul>
<li>English (Required)</li>
</ul>
Licenses and Certifications
<ul>
<li>Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Phlebotomist Group Lead

One Medical

<div><div><div>About Us
</div>
<div>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
</div></div>
The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills</li>
<li>A High School Diploma or equivalent</li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)</li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care</li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices.

The range for this role is $24 to $26 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm based in an office location in New York, NY.<div> 
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 
 
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</div></div>

Phlebotomist / Administrative Assistant

<div><div><div>About Us
</div>
<div>One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
</div></div>
The Opportunity

As a Phlebotomist/Administrative Assistant at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:
<ul>
<li>Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary</li>
<li>Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location</li>
<li>Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs</li>
<li>Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization</li>
<li>Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting</li>
<li>All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc</li>
<li>Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc.</li>
<li>Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization</li>
<li>Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work</li>
</ul>
These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you'll need:
<ul>
<li>At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment</li>
<li>An active phlebotomy certification to practice in CA</li>
<li>Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions</li>
<li>Strong written and verbal communication skills</li>
<li>A High School Diploma or equivalent</li>
<li>Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously</li>
<li>Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)</li>
<li>A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care</li>
<li>A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks</li>
</ul>
One Medical is committed to fair and equitable compensation practices

The range for this role is $26.25 to $28.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7:30am and 6.30pm Monday-Friday in the Financial District, and the greater San Francisco area.<div>
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:

Taking care of you today
<ul>
<li>Paid sabbatical for every five years of service</li>
<li>Free One Medical memberships for yourself, your friends and family</li>
<li>Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues</li>
<li>Competitive Medical, Dental and Vision plans</li>
<li>Pre-Tax commuter benefits</li>
<li>PTO cash outs - Option to cash out up to 40 accrued hours per year</li>
</ul>
Protecting your future for you and your family
<ul>
<li>401K match</li>
<li>Credit towards emergency childcare</li>
<li>Company paid maternity and paternity leave</li>
<li>Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance</li>
<li>Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance</li>
</ul>
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
<ul>
<li>Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.</li>
<li>UpToDate Subscription - An evidence-based clinical research tool</li>
<li>Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education</li>
<li>Rounds - Providers end patient care one hour early each week to participate in this shared learning experience</li>
<li>Discounted rate to attend One Medical's Annual REAL primary care conference</li>
</ul>
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. 
 
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.</div></div>

MyMichigan Health

<div>Summary:

This position has responsibility for the quantity, quality and timeliness of departmental work assigned. Serves as a technical expert and facilitates training, competency assessment and on going education of employees. Assists in the development and implementation of practices to meet operational and regulatory laws and standards. 
This position will assist with recommendations on hiring, counseling, and performance review of staff. Under limited supervision, directs and supervises assigned personnel and daily activities to ensure efficient and uninterrupted operations. This position is responsible for being knowledgeable of laboratory departments and general operations remaining competent to perform the tasks required by the team members reporting to them. Maintains superior performance in laboratory registration, phlebotomy, customer relations, patient care and safety. 
Responsibilities:

(40%)*Serves as technical expert. Coaches, counsels, trains and develops employees assigned. Assists in the development and implementation of practices to meet operational and regulatory laws and standards. Ensures safe laboratory practices. Monitors productivity, competency and technical accuracy of the team. 
(30%)* Acts as a liaison between customers and lab. Solves customer problems (both inpatient and outpatient) in timely manner. Facilitates specialized testing procedures and assists in organizing team participation in community health programs. Participates in process improvement initiatives 
(15%)* Conducts job performance reviews to develop and maintain competent, engaged employees 
 
(15%)* Establishes work schedules to provide adequate coverage in the department, and in alignment with the budget. Screens, interviews and hires qualified candidates.<div></div><div> 
OTHER DUTIES AND RESPONSIBILITIES:</div>
Collaborates to develop plans for capital and expense budget. 
 
Seeks cost containment opportunities, inventory control, participates with purchasing and the Value Analysis Team to evaluate new products. Assists with supply and equipment acquisition and is acquainted with service level contracts associated with such purchases. 
Participates to maintain CLIA, CAP, and Joint Commission standards. Oversight of regulatory documentation for regulatory agencies, such as temperature and supply expiration logs. Prepares for inspections and meets with regulatory surveyors, if needed. Responsible for new projects initiated in response to regulations, needs and progress. 
Assists the Manager to gather data, monitor and assess departmental performance and ensures established quality targets are achieved. 
Develops, maintains and communicates departmental policies and procedures. 
 
Communicates/assigns new policies and procedures. Ensures compliance and provides interpretation of procedural intent as requested and/or required. 
 
Conducts team meetings. 
Ensures safe laboratory practices. 
Assists System Phlebotomy leaders in the creation of teaching materials and methods to test the competency of staff. 
Ensures effective utilization of laboratory computer system. 
Assist with justifications of FTE and other requests. Screen, interview and hire phlebotomy candidates. 
Compile data to initiate or sustain business objectives. 
Must maintain the credentials necessary to provide high quality training for hospital registration of patients and specimens. 
Using applicable time management system, effectively manages payment for employees. 
Effectively schedules employees to provide adequate coverage with minimal overtime. 
 
Monitors technical quality and accuracy of specimen collection. 
Sustains expertise and credibility by maintaining competency in all areas of oversight. 
Participates with committees and community events as appropriate. 
 
Demonstrates outstanding phlebotomy skills, knowledge of laboratory tests, nursing home program protocol, and knowledge of Laboratory computer system 
 
Demonstrates effective communication with Management and Leadership. 
Promotes daily huddles to understand operational and employee needs for process improvement efforts. 
Coordinates time off with Laboratory leaders to provide support at all times. 
 
All other duties as assigned. 
<div></div>
Certifications and Licensures:

Credential:PBT: Phlebotomy Technician 
 
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience. It is preferred to hold and maintain an active, national PBT certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire.
Qualification Source: ASCP
Essential: true 
Credential:DRIVERSLIC: Drivers License 
 
Equivalent Experience: If driving company vehicle, must be eligible under the medical center�s insurance guidelines.
Qualification Source:
Essential: true 

Required Education:

Education: HIGH 
 
Equivalent Experience:
Education Specialization:
Essential: true 

Other Information:
<div>
EXPERIENCE, TRAINING AND SKILLS:</div><div>
Three (3) to five (5) years� experience working as a phlebotomist in a Medical Center or similar setting required.</div> 
 
Leadership skills needed to effectively direct a diverse team including coaching, counseling, and disciplinary skills. 
 
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. 
 
Customer service oriented. 
 
This position must show knowledge, ability, and competence in treating patients who range in age from birth to 100+ years. 
 
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft� Windows. 
 
An employee may be required to participate in further learning opportunities offered by MyMichigan Health.<div></div>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. 
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. 
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. 
Overall vision and hearing is necessary with or without assisted device(s). 
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. 
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. 
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. 
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. 
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls. 
<div></div>
Equivalent Experience and Other Comments (Education):
<div>
Education: HIGH 
 
Equivalent Experience:</div><div>
Education Specialization:
</div><div>Essential: true</div> 
<div></div>
Other Comments:
<div>
Credential:PBT: Phlebotomy Technician 
 
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience. It is preferred to hold and maintain an active, national PBT certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire.</div><div>
Qualification Source: ASCP</div><div>
Essential: true</div><div></div><div> 
Credential:DRIVERSLIC: Drivers License 
 
Equivalent Experience: If driving company vehicle, must be eligible under the medical center�s insurance guidelines.</div><div>
Qualification Source:
</div><div>Essential: true</div></div><div></div>

Supervisor Phlebotomy - Standish and Tawas

South College

<div>
 Apply
 
 
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 Medical Assisting and Phlebotomy Full-Time Faculty
 
 
 
 South College -
 
 
 We are one of the nation&rsquo;s fastest growing institutions of higher learning &hellip; come grow your career with us.
 
 In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
 
 
 
 Over 20,000 Students
 
 
 
 
 10 Campuses
 
 
 
 
 Competency Based Education
 
 
 
 
 Online
 
 
 
 
 Medical Assisting And Phlebotomy Full-Time Faculty Description
 
 
 
 South College Nashville is seeking a
 
 student-centered, experienced instructor
 
 for our
 
 Medical Assisting and Phlebotomy Program
 
 . The ideal candidate is passionate about teaching, creative in instructional methods, and experienced in both medical assisting and phlebotomy procedures. You will play a vital role in preparing the next generation of healthcare professionals to thrive in clinical and hospital settings.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Teach theory and hands-on skills in Medical Assisting and Phlebotomy
 </li>
 <li>
 Deliver instruction in venipuncture, blood collection, ABG, lab processing, and special specimen procurement
 </li>
 <li>
 Use various teaching methods to engage and support students with diverse learning styles
 </li>
 <li>
 Participate in curriculum development and instructional planning
 </li>
 <li>
 Maintain academic and professional standards in the classroom
 
 
 </li>
 </ul>
 This role is full-time, on-site in Nashville Tennessee.
 
 
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Minimum of a Bachelor&rsquo;s degree
 </li>
 <li>
 Completion of a postsecondary Phlebotomy program (and Medical Assisting Preferred)
 
 
 </li>
 </ul>
 
 Licensure
 
 
 
 <ul>
 <li>
 Required: Certified Phlebotomy Technician (CPT) credentials in the state of Tennessee
 </li>
 <li>
 Preferred: Certified Medical Assistant
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years of full-time experience in the past 7 years
 </li>
 <li>
 Experience teaching at the postsecondary level is strongly preferred
 
 
 </li>
 </ul>
 Copies of unofficial transcripts and certifications will be requested as part of the interview process.
</div>

Medical Assisting and Phlebotomy Full-Time Faculty Instructor

<div>Phlebotomy Supervisor - Marlborough, MA, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $58,656 - $113,960.00 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. 


Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul>
<li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li>
<li>Best-in-class well-being programs</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>healthyMINDS mental health program</li>
<li>Vacation and Health/Flex Time</li>
<li>6 Holidays plus 1 &quot;MyDay&quot; off</li>
<li>FinFit financial coaching and services</li>
<li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li>
<li>Employee stock purchase plan</li>
<li>Life and disability insurance, plus buy-up option</li>
<li>Flexible Spending Accounts</li>
<li>Annual incentive plans</li>
<li>Matching gifts program</li>
<li>Education assistance through MyQuest for Education</li>
<li>Career advancement opportunities</li>
<li>and so much more!</li>
</ul>
Oversee functions of Patient Services that may include Mobile Phlebotomy, In-Office Phlebotomy and Patient Service Centers. The Supervisor will have responsibility for all activities of the function including but not limited to, training of all personnel, all daily operations and staffing of PSCs. Ensure maintenance of a safe, professional environment in all facilities supervised.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div><ul><li>Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.</li>
<li>Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.</li>
<li>Where applicable, ensures all Federal, State &amp; local licensure requirements are met, working with the QA and Medical Director's offices.</li>
<li>Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required.</li>
<li>Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.)</li>
<li>Performs site visits at all assigned PSCs/ IOPs and mobile phlebotomy sites and document findings. Performs QA audits. Site visits scheduled appropriately to provide adequate supervision.</li>
<li>Relocate/open/close PSCs, IOPs and RRLs.</li>
<li>Oversees inventory process for supervised facilities.</li>
<li>Participates in the interview, selection and hiring of new employees.</li>
<li>Responsible for training, coaching, supervision and development of staff.</li>
<li>Monitors on-going performance of employees; provides corrective action and counseling as required. Performs mid-year and annual performance appraisals.</li>
<li>Holds regularly scheduled meetings for dissemination of all information to staff.</li>
<li>Ensures all employees meet requirements for driving on company business.</li>
<li>Tracks/enters time/attendance of employees.</li>
<li>Prepares schedules with minimal overtime for employees. Maintains adequate coverage for all facilities.</li>
<li>Prepares month-end reports.</li>
<li>May perform training and onboarding of new Clients.</li>
<li>Investigates/resolves and responds to customer complaints appropriately and effectively.</li>
<li>Responsible to ensure Quest improvement and/or standardization initiatives are implemented.</li>
<li>Assists in preparation of annual budget for areas of responsibility. Maintain budget control throughout the year in areas of responsibility.</li>
<li>Supervisor participates to assure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, and participation in standardization initiatives and needs assessment for capital expenditures.</li>
<li>Participates on process improvement teams, or other initiatives to meet management objectives.</li>
<li>Organizes and leads projects both within the workgroup and with cross-functional groups. May be required to give presentations and speak in groups.</li>
<li>Demonstrates and lives the Values of Quest Diagnostics.</li>
<li>All other duties as assigned, within scope of the position.</li>
</ul>
Required Work Experience:
<ul><li>Minimum two years prior supervisory experience or demonstrated leadership experience</li>
<li>Minimum five years&rsquo; experience in phlebotomy, laboratory or other healthcare environments</li>
</ul>
Preferred Work Experience:
<ul><li>Customer service in a retail or service environment preferred.</li>
</ul>
Physical and Mental Requirements:
<ul><li>Extensive use of phone and PC</li>
<li>Prolonged standing/sitting</li>
<li>Fine dexterity with hands/steadiness</li>
<li>Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time</li>
<li>Talking</li>
<li>Vision - requires constant mental visual attention to details.</li>
<li>Walking</li>
<li>Balancing</li>
<li>Bending/Kneeling</li>
<li>Pushing/Pulling</li>
<li>Reaching/Twisting</li>
</ul>
Knowledge:
<ul><li>The position requires the ability to effectively communicate in English.</li>
</ul>
Skills:
<ul><li>Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime.</li>
<li>Must have valid driver's license and clean driving record.</li>
<li>Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
</li><li>Capable of handling multiple priorities in a high-volume setting.</li>
<li>Proficient PC skills including experience using MS Office applications.
</li><li>Must be able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
</li><li>Must be able to manage individuals in multiple geographies/locations</li>
<li>Position requires travel.</li>
</ul>
Education
<ul>
<li>Bachelor&rsquo;s Degree Business Administration, Healthcare or related field (Preferred)</li>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Languages
<ul>
<li>English (Required)</li>
</ul>
Licenses and Certifications
<ul>
<li>Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Phlebotomy Supervisor

Phalen Leadership Academies

<div>About Skilled US
At Skilled US, we believe in transforming lives through education and workforce readiness. We operate a full-service, brick-and-mortar adult education campus that blends rigorous instruction, career training, and holistic wraparound support. We are a bold, entrepreneurial, and student-first organization driven by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. We move fast, set the bar high, and work relentlessly to meet the evolving needs of our learners and the labor market. 
 
Job Summary:
Skilled US is seeking a highly skilled and motivated Phlebotomy Instructor to lead training programs for adult learners and opportunity youth aligned to high-demand careers in healthcare.
This role delivers hands-on, industry-aligned instruction that prepares participants for:<ul><li>
Industry-recognized certifications (e.g., NHA Certified Phlebotomy Technician)</li><li>
Entry-level healthcare employment</li><li>
Advancement into broader healthcare pathways</li></ul>
In addition to technical instruction, this position integrates career readiness, workplace expectations, and job placement preparation into all training.
This is a high-impact, outcomes-driven role that blends:<ul><li>
Technical instruction</li><li>
Workforce readiness</li><li>
Employer alingnment</li><li>
Student coaching and accountability</li></ul><div>
Program Focus 
Phlebotomy Pathway Includes:</div><div><ul><li>
Introduction to Healthcare &amp; Patient Care</li><li>
Phlebotomy Fundamentals and Safety</li><li>
Anatomy &amp; Physiology (circulatory system focus)</li><li>
Venipuncture Techniques</li><li>
Capillary Collection Techniques</li><li>
Infection Control &amp; OSHA Standards</li><li>
Specimen Handling, Labeling, and Processing</li><li>
Medical Terminology</li><li>
Professional Communication &amp; Patient Interaction</li><li>
Certification Exam Preparation (NHA or equivalent)</li><li>
Clinical Practice / Externship (if applicable)</li></ul><h2 class="jobSectionHeader">
Key Responsibilities</h2><h3 class="jobSectionHeader">
Instruction &amp; Curriculum Delivery</h3><ul><li>
Deliver high-quality, hands-on phlebotomy instruction aligned to industry standards</li><li>
Prepare learners for national certification exams (NHA CPT or equivalent)</li><li>
Demonstrate and supervise proper blood collection techniques</li><li>
Integrate technical instruction with workforce readiness and employability skills</li><li>
Differentiate instruction to meet the needs of adult learners and opportunity youth</li></ul><h3 class="jobSectionHeader">
Safety &amp; Lab Management</h3><ul><li>
Maintain a safe and compliant lab environment</li><li>
Enforce OSHA, infection control, and bloodborne pathogen standards</li><li>
Ensure proper handling and disposal of sharps and biohazard materials</li><li>
Maintain equipment, supplies, and lab organization</li></ul><h3 class="jobSectionHeader">
Student &amp; Participant Development</h3><ul><li>
Reinforce attendance, professionalism, and workplace expectations</li><li>
Support learners in developing technical competency and confidence</li><li>
Provide coaching on career readiness and job placement</li><li>
Identify and support students at risk of disengagement</li><li>
Track participant progress and outcomes</li></ul><h3 class="jobSectionHeader">
Employer &amp; Industry Engagement</h3><ul><li>
Build relationships with healthcare employers, labs, and clinics</li><li>
Align instruction with employer expectations and hiring needs</li><li>
Support clinical placements, externships, and job pipelines</li><li>
Participate in employer meetings, site visits, and advisory groups</li></ul><h3 class="jobSectionHeader">
Documentation &amp; Reporting</h3><ul><li>
Maintain accurate attendance, performance, and certification tracking</li><li>
Track clinical hours (if applicable) and competency completion</li><li>
Document workforce readiness milestones and job placement readiness</li><li>
Support WIOA, grant, and compliance reporting requirements</li></ul><h2 class="jobSectionHeader">
Minimum Qualifications</h2><ul><li>
High school diploma or equivalent required</li><li>
2&ndash;4+ years of phlebotomy or clinical healthcare experience</li><li>
National certification (NHA, AMT, ASCP) preferred</li><li>
Ability to obtain a Valid Indiana Workplace Specialist License, or eligibility based on 3&ndash;5 years of health care industry experience (Skilled US will assist in getting if not current).</li><li>
Strong knowledge of venipuncture and specimen handling procedures</li><li>
Experience working in clinical or laboratory settings</li><li>
Strong communication and classroom management skills</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Experience teaching or training adult learners or youth</li><li>
Experience in workforce development or healthcare training programs</li><li>
Familiarity with certification exam preparation (NHA CPT)</li><li>
Experience working with diverse or underserved populations</li><li>
Knowledge of healthcare career pathways</li></ul><h2 class="jobSectionHeader">
Skills &amp; Competencies</h2><ul><li>
Strong technical expertise in phlebotomy procedures</li><li>
Ability to teach hands-on clinical skills</li><li>
Strong classroom and lab management skills</li><li>
Safety-first and compliance-driven mindset</li><li>
Ability to connect training to employment outcomes</li><li>
Strong mentorship and relationship-building ability</li></ul><h2 class="jobSectionHeader">
Physical Requirements</h2><ul><li>
Ability to stand for extended periods</li><li>
Ability to demonstrate venipuncture techniques</li><li>
Comfortable working in clinical lab environments</li><li>
Ability to handle biohazard materials safely</li></ul><h2 class="jobSectionHeader">
Performance Expectations</h2><ul><li><ul><li>85% participant completion rate</li><li>80% certification pass rate (NHA or equivalent)</li></ul></li><li>
Strong transition to employment in healthcare roles</li><li>
High attendance and engagement rates</li><li>
Documented workforce readiness outcomes</li><li>
100% safety and compliance adherence</li></ul><h2 class="jobSectionHeader">
About Skilled US</h2>
Skilled US is a workforce-focused training organization committed to equipping adults and youth with technical skills, professional behaviors, and industry credentials necessary to secure high-demand careers. Through structured programming, employer alignment, and wraparound support, Skilled US prepares learners for success in advanced manufacturing, robotics, construction, and other skilled trades.<h3 class="jobSectionHeader">
Our Core Values:</h3><ul><li>
Student First: Ensure all interactions prioritize students' needs.</li><li>
Respect: Treat others with dignity and fairness.</li><li>
Determination: Approach challenges with hard work and resilience.</li><li>
Continuous Improvement: Strive for growth and better outcomes every day.</li><li>
Gratitude: Demonstrate appreciation for the opportunity to serve our students and community.</li></ul>
This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</div> 
Please read carefully.
Phalen Leadership Academies (PLA) is an equal opportunity employer. PLA does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
By completing this application you understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for PLA to hire me. If hired, I understand that either PLA or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of PLA has the authority to make any assurance to the contrary.
You attest by applying to this position that you have given PLA true and complete information on this application. No requested information has been concealed. I authorize PLA to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
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Phlebotomy Instructor

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Phlebotomist Group Lead

Phlebotomist / Administrative Assistant

Phlebotomist / Administrative Assistant

Supervisor Phlebotomy - Standish and Tawas

Medical Assisting and Phlebotomy Full-Time Faculty Instructor

Phlebotomy Supervisor

Phlebotomy Instructor