phlebotomy manager

TridentCare

<div>
 The Regional Phlebotomy Manager (RPM) under the general supervision of the Director of Operations works to ensure efficient and accurate workflow of the Area Phlebotomy Supervisors and Phlebotomy staff. They are responsible for monitoring the phlebotomy areas to ensure that all applicable policies and procedures are followed
 
 
 This position requires at minimum, High School Diploma, GED, and minimum 5 years clinical laboratory experience. Must have current CPT I or CPT II. The position does require some travel.
 
 
 
 Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 Plan, direct, or coordinate the operations of the phlebotomists in the field.
 </li>
 <li>
 Ensure all Area Phlebotomy Supervisors and staff within each processing site are working productively and consistent with the TridentCare Logistics System. As a part of that, ensure every field associate has a good plan and is working the plan on every job site every day.
 </li>
 <li>
 Visits sites regularly to ensure that Area Phlebotomy Supervisors are accomplishing goals and objectives.
 </li>
 <li>
 Reports administratively and operationally to Director of Operations and clinically to the Laboratory Director.
 </li>
 <li>
 Build and retain a team of fully-trained and highly-performing Area Phlebotomy Supervisors and field associates
 </li>
 <li>
 Identify and work to improve lower-performing Area leaders and field associates.
 </li>
 <li>
 Intervene in targeted jobs to re-sequence and re-plan the work to improve performance
 </li>
 <li>
 Works diligently with each Phlebotomy manager to effectively review and use productivity and management reports.
 </li>
 <li>
 Train and strictly enforce all operational safety procedures and policies.
 </li>
 <li>
 Train and strictly enforce quality initiatives and compliance of procedures and guidelines.
 </li>
 <li>
 Ensure work is performed to the level of quality required to satisfy established policies and procedures.
 </li>
 <li>
 Develops and implements techniques for evaluating operational activities, and counsels/mentors staff on related matters
 </li>
 <li>
 Works closely with Dispatch Supervisors to meet business needs and company&rsquo;s turnaround goals.
 </li>
 <li>
 Assists Director of Phlebotomy in developing and evaluating budget requests as well as formulation of quarterly objectives and incentives for phlebotomists.
 </li>
 <li>
 Oversee Area Phlebotomy Supervisors and provide them with training and guidance; identify and develop high performing field associates into Area leaders when necessary, coordinates special inspections, field operations analyses and field investigations as requested.
 </li>
 <li>
 Keeps Administration appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the Company.
 </li>
 <li>
 Adheres to all State Department of Licensing and Regulation Personnel Policies and performs related work as assigned.
 </li>
 <li>
 Works diligently with QA department to evaluate, enhance and maintain designated quality levels of service.
 </li>
 <li>
 Performs other duties as assigned
 
 
 </li>
 </ul>
 
 SKILLS|EXPERIENCE:
 
 
 
 <ul>
 <li>
 Minimum 5 years' experience as Phlebotomist Supervisor
 </li>
 <li>
 CPT licensing required as defined by specific state laws.
 </li>
 <li>
 Good driving record
 </li>
 <li>
 Strong leadership and Supervisory skills.
 </li>
 <li>
 Must pass a drug screen and criminal background check.
 </li>
 <li>
 High degree of analytical skills in the daily work flow management of department employees.
 </li>
 <li>
 Must possess a vehicle in good working condition suitable to meet daily driving requirements. Must maintain a good driving record.
 </li>
 <li>
 Medium to expert status in Microsoft EXCEL, and Word.
 </li>
 <li>
 Excellent computer keying skills required; Alpha and numeric data entry skills, (prefer minimum of 35 wpm and 10-key by touch).
 </li>
 <li>
 Intimately familiar with clinical laboratory terminology.
 </li>
 <li>
 Attention to detail.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to work under pressure and meet expected deadlines.
 </li>
 <li>
 Must be courteous and respectful to others.
 </li>
 <li>
 Outstanding human resource skills to deal effectively with co-workers and clients.
 </li>
 <li>
 Ability to work in a team environment.
 </li>
 <li>
 Willingness to work in a fast paced high volume environment.
 </li>
 <li>
 WORK ENVIRONMENT
 
 
 </li>
 </ul>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 The standard medical laboratory environment is one in which potential health hazards do exist. Administrative, technical and professional staff is expected to safely operate in accordance with applicable and appropriate health and safety policies and procedures, as prescribed by the Environmental Health and Safety Manual.
 
 
 Laboratory staff can be expected to work in areas where hazards associated with, but not limited to blood-borne pathogens. Biological materials, hazardous substances and radioactive material exist and are handled. Appropriate training is provided regarding these hazards and staff is expected to adhere to all health and safety policies, at all times, whether they are in writing or verbalized by either management or the Health and Safety Officer.
 
 
 
 Benefits
 
 
 
 Competitive wage and robust benefit package to
 
 full time employees
 
 . Part time employees are eligible for many of the same below, pro-rated. Benefits include:
 
 
 <ul>
 <li>
 Two weeks of vacation time
 </li>
 <li>
 Sick time
 </li>
 <li>
 8 paid holidays
 </li>
 <li>
 Same day pay available
 </li>
 <li>
 Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Disability insurance
 </li>
 <li>
 Company paid life insurance
 </li>
 <li>
 401(k)
 
 
 </li>
 </ul>
 #DK
</div>

Regional Phlebotomy Manager

MyMichigan Health

<div>Summary:

This position has responsibility for the quantity, quality and timeliness of departmental work assigned. Serves as a technical expert and facilitates training, competency assessment and on going education of employees. Assists in the development and implementation of practices to meet operational and regulatory laws and standards. 
This position will assist with recommendations on hiring, counseling, and performance review of staff. Under limited supervision, directs and supervises assigned personnel and daily activities to ensure efficient and uninterrupted operations. This position is responsible for being knowledgeable of laboratory departments and general operations remaining competent to perform the tasks required by the team members reporting to them. Maintains superior performance in laboratory registration, phlebotomy, customer relations, patient care and safety. 
Responsibilities:

(40%)*Serves as technical expert. Coaches, counsels, trains and develops employees assigned. Assists in the development and implementation of practices to meet operational and regulatory laws and standards. Ensures safe laboratory practices. Monitors productivity, competency and technical accuracy of the team. 
(30%)* Acts as a liaison between customers and lab. Solves customer problems (both inpatient and outpatient) in timely manner. Facilitates specialized testing procedures and assists in organizing team participation in community health programs. Participates in process improvement initiatives 
(15%)* Conducts job performance reviews to develop and maintain competent, engaged employees 
 
(15%)* Establishes work schedules to provide adequate coverage in the department, and in alignment with the budget. Screens, interviews and hires qualified candidates.<div></div><div> 
OTHER DUTIES AND RESPONSIBILITIES:</div>
Collaborates to develop plans for capital and expense budget. 
 
Seeks cost containment opportunities, inventory control, participates with purchasing and the Value Analysis Team to evaluate new products. Assists with supply and equipment acquisition and is acquainted with service level contracts associated with such purchases. 
Participates to maintain CLIA, CAP, and Joint Commission standards. Oversight of regulatory documentation for regulatory agencies, such as temperature and supply expiration logs. Prepares for inspections and meets with regulatory surveyors, if needed. Responsible for new projects initiated in response to regulations, needs and progress. 
Assists the Manager to gather data, monitor and assess departmental performance and ensures established quality targets are achieved. 
Develops, maintains and communicates departmental policies and procedures. 
 
Communicates/assigns new policies and procedures. Ensures compliance and provides interpretation of procedural intent as requested and/or required. 
 
Conducts team meetings. 
Ensures safe laboratory practices. 
Assists System Phlebotomy leaders in the creation of teaching materials and methods to test the competency of staff. 
Ensures effective utilization of laboratory computer system. 
Assist with justifications of FTE and other requests. Screen, interview and hire phlebotomy candidates. 
Compile data to initiate or sustain business objectives. 
Must maintain the credentials necessary to provide high quality training for hospital registration of patients and specimens. 
Using applicable time management system, effectively manages payment for employees. 
Effectively schedules employees to provide adequate coverage with minimal overtime. 
 
Monitors technical quality and accuracy of specimen collection. 
Sustains expertise and credibility by maintaining competency in all areas of oversight. 
Participates with committees and community events as appropriate. 
 
Demonstrates outstanding phlebotomy skills, knowledge of laboratory tests, nursing home program protocol, and knowledge of Laboratory computer system 
 
Demonstrates effective communication with Management and Leadership. 
Promotes daily huddles to understand operational and employee needs for process improvement efforts. 
Coordinates time off with Laboratory leaders to provide support at all times. 
 
All other duties as assigned. 
<div></div>
Certifications and Licensures:

Credential:PBT: Phlebotomy Technician 
 
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience. It is preferred to hold and maintain an active, national PBT certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire.
Qualification Source: ASCP
Essential: true 
Credential:DRIVERSLIC: Drivers License 
 
Equivalent Experience: If driving company vehicle, must be eligible under the medical center�s insurance guidelines.
Qualification Source:
Essential: true 

Required Education:

Education: HIGH 
 
Equivalent Experience:
Education Specialization:
Essential: true 

Other Information:
<div>
EXPERIENCE, TRAINING AND SKILLS:</div><div>
Three (3) to five (5) years� experience working as a phlebotomist in a Medical Center or similar setting required.</div> 
 
Leadership skills needed to effectively direct a diverse team including coaching, counseling, and disciplinary skills. 
 
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. 
 
Customer service oriented. 
 
This position must show knowledge, ability, and competence in treating patients who range in age from birth to 100+ years. 
 
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft� Windows. 
 
An employee may be required to participate in further learning opportunities offered by MyMichigan Health.<div></div>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. 
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. 
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. 
Overall vision and hearing is necessary with or without assisted device(s). 
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. 
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. 
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. 
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. 
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls. 
<div></div>
Equivalent Experience and Other Comments (Education):
<div>
Education: HIGH 
 
Equivalent Experience:</div><div>
Education Specialization:
</div><div>Essential: true</div> 
<div></div>
Other Comments:
<div>
Credential:PBT: Phlebotomy Technician 
 
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience. It is preferred to hold and maintain an active, national PBT certification within 12 months of hire. It is preferred the first attempt occurs within 3 months of hire.</div><div>
Qualification Source: ASCP</div><div>
Essential: true</div><div></div><div> 
Credential:DRIVERSLIC: Drivers License 
 
Equivalent Experience: If driving company vehicle, must be eligible under the medical center�s insurance guidelines.</div><div>
Qualification Source:
</div><div>Essential: true</div></div><div></div>

Supervisor Phlebotomy - Standish and Tawas

Quest Diagnostics

<div>Phlebotomist Group Lead - Twinsburg, OH, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends

Pay range: Minimum of $24.46+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. 


Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul>
<li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li>
<li>Best-in-class well-being programs</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>healthyMINDS mental health program</li>
<li>Vacation and Health/Flex Time</li>
<li>6 Holidays plus 1 &quot;MyDay&quot; off</li>
<li>FinFit financial coaching and services</li>
<li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li>
<li>Employee stock purchase plan</li>
<li>Life and disability insurance, plus buy-up option</li>
<li>Flexible Spending Accounts</li>
<li>Annual incentive plans</li>
<li>Matching gifts program</li>
<li>Education assistance through MyQuest for Education</li>
<li>Career advancement opportunities</li>
<li>and so much more!</li>
</ul>
Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time. The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region. The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence. The PSR IV demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. This role is held accountable for Patient Service Center (PSC) and/or In-Office Phlebotomy (IOP) activity in the territory, including opening and closing both PSCs and IOP locations. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Will be required to act as a coach, mentor, instructor, and resource advisor for new employees and provide effective onboarding services to new clients. They will also act as a point of contact to staff in the region and provide regular input to the Supervisor or Functional Patient Service Manager. In addition, the PSR IV must portray leadership capabilities and a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR IV must be capable of handling multiple priorities in a high-volume setting.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div><ul><li>Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.</li>
<li>Administer oral solutions according to established training.</li>
<li>Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.</li>
<li>Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
</li><li>Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.</li>
<li>Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.</li>
<li>Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.</li>
<li>Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
</li><li>Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.</li>
<li>Assist with compilation and submission of monthly statistics and data.
</li><li>Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.</li>
<li>Complete training courses and keep up-to-date with the latest phlebotomy techniques.</li>
<li>Travel to Territory Manager meeting if held off-site or off normal shift.</li>
<li>Participate on special projects and teams.</li>
<li>Stay up-to-date on company communications and assist with the distribution of technical information to the work group.</li>
<li>Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP).</li>
<li>With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.</li>
<li>Assist with periodic inventory counts.
</li><li>Assist with the preparation of schedules for the assigned workgroup or PSCs.</li>
<li>Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.</li>
<li>Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.</li>
<li>Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with Quest Diagnostics guidelines.</li>
<li>Ensure facilities are neat, clean and in good repair, take appropriate action to advise Supervisor of required repairs and maintenance.
</li><li>Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the supervisor.</li>
<li>Provide effective onboarding services to new clients.
</li><li>Partner with Supervisor to assist the transition process setting up new offices for both PSCs and IOPs.
</li><li>Must be able to step in for a PSR III and lead one or more PSR on site.
</li><li>Support Patient Inquiries from the website, Office of Chairman and Managed Care, as needed.</li>
<li>Support the Problem Resolution Line and could be called to the field regarding a patient recollection, as needed.</li>
<li>Provide input on the performance evaluations of the PSRs.
</li></ul>Required Work Experience:
<ul>
<li>Seven years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.</li>
<li>Keyboard/data entry experience.</li>
<li>Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.</li>
<li>Must have reliable transportation, valid driver license, and clean driving record, if applicable.</li>
<li>Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.</li>
</ul>
Preferred Work Experience:
<ul><li>Medical training: medical assistant or paramedic training preferred.</li>
<li>Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred.
</li><li>Customer service in a retail or service environment preferred</li>
</ul>
Physical and Mental Requirements:
<ul><li>Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.</li>
<li>Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.</li>
<li>Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.</li>
<li>Position requires travel.
</li><li>Extensive use of phone and PC.
</li><li>Fine dexterity with hands/steadiness.
</li><li>Talking.
</li><li>Walking.
</li><li>Balancing.
</li><li>Bending/kneeling.
</li><li>Pushing/pulling.
</li><li>Reaching/twisting.
</li></ul>Knowledge:
<ul><li>Committed to all Quest Diagnostics Policies &amp; Procedures including Company dress code, Employee Health &amp; Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.</li>
<li>The position requires the ability to effectively communicate in English.</li>
</ul>
Skills:
<ul><li>Ability to provide quality, error-free work in a fast-paced environment.</li>
<li>Ability to work independently with minimal on-site supervision.</li>
<li>Excellent phlebotomy skills to include pediatric and geriatric</li>
<li>Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.</li>
<li>Capable of handling multiple priorities in a high-volume setting.</li>
<li>Must be able to make decisions based on established procedures and exercise good judgment</li></ul> 


Education
<ul>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Languages
<ul>
<li>English (Required)</li>
</ul>
Licenses and Certifications
<ul>
<li>Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Phlebotomist Group Lead

<div>Phlebotomy Supervisor - Marlborough, MA, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $58,656 - $113,960.00 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. 


Benefits information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul>
<li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li>
<li>Best-in-class well-being programs</li>
<li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li>
<li>healthyMINDS mental health program</li>
<li>Vacation and Health/Flex Time</li>
<li>6 Holidays plus 1 &quot;MyDay&quot; off</li>
<li>FinFit financial coaching and services</li>
<li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li>
<li>Employee stock purchase plan</li>
<li>Life and disability insurance, plus buy-up option</li>
<li>Flexible Spending Accounts</li>
<li>Annual incentive plans</li>
<li>Matching gifts program</li>
<li>Education assistance through MyQuest for Education</li>
<li>Career advancement opportunities</li>
<li>and so much more!</li>
</ul>
Oversee functions of Patient Services that may include Mobile Phlebotomy, In-Office Phlebotomy and Patient Service Centers. The Supervisor will have responsibility for all activities of the function including but not limited to, training of all personnel, all daily operations and staffing of PSCs. Ensure maintenance of a safe, professional environment in all facilities supervised.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div><ul><li>Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.</li>
<li>Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.</li>
<li>Where applicable, ensures all Federal, State &amp; local licensure requirements are met, working with the QA and Medical Director's offices.</li>
<li>Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required.</li>
<li>Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.)</li>
<li>Performs site visits at all assigned PSCs/ IOPs and mobile phlebotomy sites and document findings. Performs QA audits. Site visits scheduled appropriately to provide adequate supervision.</li>
<li>Relocate/open/close PSCs, IOPs and RRLs.</li>
<li>Oversees inventory process for supervised facilities.</li>
<li>Participates in the interview, selection and hiring of new employees.</li>
<li>Responsible for training, coaching, supervision and development of staff.</li>
<li>Monitors on-going performance of employees; provides corrective action and counseling as required. Performs mid-year and annual performance appraisals.</li>
<li>Holds regularly scheduled meetings for dissemination of all information to staff.</li>
<li>Ensures all employees meet requirements for driving on company business.</li>
<li>Tracks/enters time/attendance of employees.</li>
<li>Prepares schedules with minimal overtime for employees. Maintains adequate coverage for all facilities.</li>
<li>Prepares month-end reports.</li>
<li>May perform training and onboarding of new Clients.</li>
<li>Investigates/resolves and responds to customer complaints appropriately and effectively.</li>
<li>Responsible to ensure Quest improvement and/or standardization initiatives are implemented.</li>
<li>Assists in preparation of annual budget for areas of responsibility. Maintain budget control throughout the year in areas of responsibility.</li>
<li>Supervisor participates to assure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, and participation in standardization initiatives and needs assessment for capital expenditures.</li>
<li>Participates on process improvement teams, or other initiatives to meet management objectives.</li>
<li>Organizes and leads projects both within the workgroup and with cross-functional groups. May be required to give presentations and speak in groups.</li>
<li>Demonstrates and lives the Values of Quest Diagnostics.</li>
<li>All other duties as assigned, within scope of the position.</li>
</ul>
Required Work Experience:
<ul><li>Minimum two years prior supervisory experience or demonstrated leadership experience</li>
<li>Minimum five years&rsquo; experience in phlebotomy, laboratory or other healthcare environments</li>
</ul>
Preferred Work Experience:
<ul><li>Customer service in a retail or service environment preferred.</li>
</ul>
Physical and Mental Requirements:
<ul><li>Extensive use of phone and PC</li>
<li>Prolonged standing/sitting</li>
<li>Fine dexterity with hands/steadiness</li>
<li>Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time</li>
<li>Talking</li>
<li>Vision - requires constant mental visual attention to details.</li>
<li>Walking</li>
<li>Balancing</li>
<li>Bending/Kneeling</li>
<li>Pushing/Pulling</li>
<li>Reaching/Twisting</li>
</ul>
Knowledge:
<ul><li>The position requires the ability to effectively communicate in English.</li>
</ul>
Skills:
<ul><li>Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime.</li>
<li>Must have valid driver's license and clean driving record.</li>
<li>Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
</li><li>Capable of handling multiple priorities in a high-volume setting.</li>
<li>Proficient PC skills including experience using MS Office applications.
</li><li>Must be able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
</li><li>Must be able to manage individuals in multiple geographies/locations</li>
<li>Position requires travel.</li>
</ul>
Education
<ul>
<li>Bachelor&rsquo;s Degree Business Administration, Healthcare or related field (Preferred)</li>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Languages
<ul>
<li>English (Required)</li>
</ul>
Licenses and Certifications
<ul>
<li>Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Phlebotomy Supervisor

<div>Workforce Management Scheduler - Phlebotomy - Baltimore, MD, Monday to Friday, 4:00 AM to 1:00 PM, with rotational weekends

Pay range: $24.46 - $36.70 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul><li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li><li>Best-in-class well-being programs</li><li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li><li>healthyMINDS mental health program</li><li>Vacation and Health/Flex Time</li><li>6 Holidays plus 1 &quot;MyDay&quot; off</li><li>FinFit financial coaching and services</li><li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li><li>Employee stock purchase plan</li><li>Life and disability insurance, plus buy-up option</li><li>Flexible Spending Accounts</li><li>Annual incentive plans</li><li>Matching gifts program</li><li>Education assistance through MyQuest for Education</li><li>Career advancement opportunities</li><li>and so much more!</li></ul>

Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div>Team Coordination:
<ul>
<li>Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources. Manages daily absences and coordinates float coverage to fill uncovered shifts.</li>
</ul>
Organizational Skills/attention to detail/data analysis:
<ul>
<li>Codes employee&rsquo;s absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.</li>
</ul>
Communication/collaboration:
<ul>
<li>Works closely with supervisors/managers on weekday &amp; Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.</li>
</ul>
Problem solving/Decision Making:
<ul>
<li>Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate</li>
</ul>
Required Work Experience:
<ul>
<li>High School diploma or equivalent.</li>
</ul>
Skills:
<ul>
<li>Strong knowledge/proficiency of staffing tools</li>
<li>Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)</li>
<li>Ability to prioritize, plan and organize</li>
</ul>
Required:
<ul>
<li>Travel up to 25%</li>
<li>High School Diploma or Equivalent</li>
</ul>
Education
<ul>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Workforce Management Scheduler - Phlebotomy

<div>Workforce Management Scheduler - Phlebotomy - Norristown, PA, Monday to Friday, 4:00 AM to 1:00 PM, with rotational weekends

Pay range: $24.46+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: 
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects &ndash; physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
<ul><li>Day 1 Medical, supplemental health, dental &amp; vision for FT employees who work 30+ hours</li><li>Best-in-class well-being programs</li><li>Annual, no-cost health assessment program Blueprint for Wellness&reg;</li><li>healthyMINDS mental health program</li><li>Vacation and Health/Flex Time</li><li>6 Holidays plus 1 &quot;MyDay&quot; off</li><li>FinFit financial coaching and services</li><li>401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service</li><li>Employee stock purchase plan</li><li>Life and disability insurance, plus buy-up option</li><li>Flexible Spending Accounts</li><li>Annual incentive plans</li><li>Matching gifts program</li><li>Education assistance through MyQuest for Education</li><li>Career advancement opportunities</li><li>and so much more!</li></ul> 
Responsible for handling staff callouts, coordination and allocation of staff resources on a day-to-day basis to ensure all PSC and IOPs are staffed appropriately.<div>
<div><div><div>Quest Diagnostics honors our service members and encourages veterans to apply. 
 
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 
 
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.</div>
</div> 
</div></div>Team Coordination:
<ul>
<li>Imports optimal schedules into the systems and assigns employees to locations/shifts to optimize resources. Manages daily absences and coordinates float coverage to fill uncovered shifts.</li>
</ul>
Organizational Skills/attention to detail/data analysis:
<ul>
<li>Codes employee&rsquo;s absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors. Ensure breaks, lunches and training time is appropriately entered into the schedules.</li>
</ul>
Communication/collaboration:
<ul>
<li>Works closely with supervisors/managers on weekday &amp; Saturday rotations to minimize Overtime. Updates supervisor so that they can ensure IOP clients are updated on any staffing changes.</li>
</ul>
Problem solving/Decision Making:
<ul>
<li>Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate</li>
</ul>
Required Work Experience:
<ul>
<li>High School diploma or equivalent.</li>
</ul>
Preferred Work Experience:
<ul>
<li>N/A</li>
</ul>
Physical and Mental Requirements:
<ul>
<li>NA</li>
</ul>
Knowledge:
<ul>
<li>N/A</li>
</ul>
Skills:
<ul>
<li>Strong knowledge/proficiency of staffing tools</li>
<li>Strong understanding of Micro-soft office suite (including excel, PowerPoint, word)</li>
<li>Ability to prioritize, plan and organize</li>
</ul>
Required:
<ul>
<li>Travel up to 25%</li>
<li>High School Diploma or Equivalent</li>
</ul>
Education
<ul>
<li>High School Diploma or Equivalent (Required)</li>
</ul>
Work Requirements
<ul>
<li>Travel Required</li></ul></div>

Valley Medical Center

<div>
 Job Title: Patient Care Assistant/MA-Phlebotomy
 
 
 Req: 2025-1410
 
 
 Location: VMC Main Campus
 
 
 Department: Nurse Float
 
 
 Shift: Nights
 
 
 
 Type:
 
 
 
 FTE: 0.9
 
 
 
 Hours:
 
 
 
 City State: Renton, WA
 
 
 Category SEIU-Service
 
 
 Salary Range: Min $26.29- Max $41.93/hrly DOE
 
 
 
 
 Job Description:
 
 
 
 
 VALLEY MEDICAL CENTER
 
 
 
 Job Description
 
 
 
 The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
 
 
 TITLE: Patient Care Assistant/MA - Phlebotomy
 
 
 JOB OVERVIEW: A Patient Care Assistant performs routine nursing services under the supervision of a professional nurse or Clinical Administrative Resource (CAR).
 
 
 DEPARTMENT: Varies
 
 
 WORK HOURS: Variable
 
 
 REPORTS TO: Nurse Manager/Asst. Nurse Manager
 
 
 
 Prerequisites:
 
 
 
 Current licensure to practice in the State of Washington as a Certified Nursing Assistant required.
 
 
 AHA BLS for healthcare providers required.
 
 
 
 One (1) Year Patient Care Experience, Preferred.
 
 
 
 MA - Phlebotomy certification, required (or must obtain within 90 days of hire).
 
 
 
 Qualifications:
 
 
 
 Capable of comprehending, executing, and acting within scope of practice.
 
 
 Demonstrates strong verbal and written communication skills.
 
 
 Demonstrates effective interpersonal skills in a diverse population.
 
 
 Ability to communicate and work effectively with the physical and emotional developments of all age groups.
 
 
 
 Unique Physical/Mental Demands, Environment And Working Conditions:
 
 
 
 Generic Job Description for Clinical Support Partner.
 
 
 
 Performance Responsibilities:
 
 
 
 Generic Job Functions: See Generic Job Description for Clinical Support Partner.
 
 
 
 Essential Responsibilities And Competencies:
 
 
 
 Demonstrates applied knowledge in:
 
 
 Generic and department-specific structure/process standards.
 
 
 Patient care resources and references.
 
 
 <ul>
 <li>
 Reports the following to the Registered Nurse (RN) / Licensed Practical Nurse (LPN) or Clinical Administrative Resource (CAR):
 
 
 </li>
 </ul>
 Significant signs and symptoms as directed by the RN / LPN or CAR.
 
 
 Observations in changes in patient condition (such as, but not limited to, level of consciousness or mobility, breathing pattern, skin color, pain, difficulty swallowing, new wound drainage, decreased output, etc.).
 
 
 Equipment that is alarming or malfunctioning.
 
 
 Concerns related to patient or family behavior or emotional status or problems with patient compliance to
 
 
 <ul>
 <li>
 Recognizes and responds appropriately to:
 
 
 </li>
 </ul>
 Cardiac/pulmonary arrest.
 
 
 Psychiatric emergencies.
 
 
 Postpartum hemorrhage (specific to Birth Center)
 
 
 Newborn emergencies (specific to Birth Center)
 
 
 <ul>
 <li>
 Demonstrates safe use of patient care equipment.
 </li>
 <li>
 Demonstrates understanding of the developmental/behavioral characteristics of ages served.
 
 
 </li>
 </ul>
 Neonate
 
 
 Child
 
 
 Adolescent
 
 
 Adult
 
 
 Geriatric (older adult)
 
 
 
 MA - Phlebotomy - Additional Duties:
 
 
 
 <ul>
 <li>
 Performs phlebotomy as requested according to correct procedure.
 </li>
 <li>
 Maintains biannual certification.
 </li>
 <li>
 Performs chem strip procedure according to procedure.
 
 
 </li>
 </ul>
 Date Created: 06/98
 
 
 Revised: 06/98, 10/04, 01/07, 05/09, 10/10, 01/13, 11/22, 03/23, 07/24
 
 
 Grade: PCA2
 
 
 FLSA: NE
 
 
 Cost Center: Varies
 
 
 
 Qualifications:
 
 
 
 
 Job Qualifications:
 
 
 
 Capable of comprehending, executing, and acting within scope of practice.
 
 
 Demonstrates strong verbal and written communication skills.
 
 
 Demonstrates effective interpersonal skills in a diverse population.
 
 
 Ability to communicate and work effectively with the physical and emotional developments of all age groups.
</div>

Patient Care Assistant/MA-Phlebotomy (2025-1410)

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Patient Care Assistant/MA-Phlebotomy (2025-1410)