physician support coordinator

Northside Hospital

<div><div><div>Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.</div></div><div><div>
Works collaboratively with Northside Hospital Leadership to administer and coordinate all operations in order to achieve and maintain clinical quality, financial viability, patient and visitor safety as well as service excellence and customer satisfaction. Responsible for the day to day operations and supervision of the assigned Physician Practice and all its employees. Responsible for the coordination of all practice services including but not limited to patient access, scheduling, pre-authorization, chart management, nursing, any procedures and/or other functions. Is responsible for ensuring compliance with departmental operational through-put goals. The job classifications of Practice Coordinator I, II, III share this common job description. The assignment of level is based on the score produced when scope data related to the physician practice.</div></div><div><div>
REQUIRED</div><ul><li>
High school diploma, equivalent education (GED), post-secondary education.
</li><li>Minimum of 3 years leadership experience in business, nursing, or healthcare related field</li></ul>
OR
Bachelor&rsquo;s Degree in a related field and 1 year of leadership experience in business, nursing or healthcare related field.<ul><li>
If LPN or RN, licensure required.</li></ul><div>
PREFERRED</div><ul><li>
Bachelor&rsquo;s degree in business administration, healthcare administration or related field</li><li>
Physician practice or other ambulatory care setting management experience.</li><li>
Computer knowledge experience with Microsoft Office Suite; Implementation and maintenance of an electronic medical record.</li></ul></div></div>

Physician Practice Coordinator - Urology Specialists of Atlanta

Mon Health

<div>Job Summary
The Practice Outcomes Coordinator (POC) reports directly to the Vice President (VP) acting as the Medical Group&rsquo;s primary coordinator and liaison for internal and external relations. The POC assumes responsibility for filtering projects; responds to requests; and collaborates on Communications, Business Development and Public Relations activities and initiatives. The POC manages the VP calendar and activities to ensure maximum efficiency and value. The POC is responsible for performing administrative and clerical tasks for the management team to support business functions and operations. Practice Outcomes Coordinator acts as a liaison between team members and the executives, sharing the employees' concerns and addressing their inquiries. They prepare company reports, monitor business and financial transactions, schedule appointments, and suggest project management procedures. 
Responsibilities
Responsible for day-to-day management of the Vice President&rsquo;s calendar and activities to ensure high value time utilization of the VP in relationship to external and internal requirements. Brief/update the VP on upcoming meetings and ongoing obligations.
 
 
Responsible for the timely preparation and presentation of materials for key external and internal meetings involving the VP and Service Line Directors.
 
 
Drafts documents or conducts research to further VP&rsquo;s work in program and or development.
 
 
Works with Business Development, Marketing, Communications and/or Program teams to prepare VP and management team for external meetings, presentations, and events, and ensures timely follow up of all action items.
 
 
Organizes travel arrangements and prepare expense reports.
 
 
Prepares briefing memos and relevant updates for VP on outstanding projects, identifies issues, develops contingencies, and suggests remedies.
 
 
Assists with or manages special projects which may include PR, speaking engagements, annual reports, or specific personnel and organizational development initiatives.
 
 
Provides regular operating status reports as needed, assisting the VP during operational reviews through follow up on assigned performance tasks and deadlines.
 
 
Acts as a liaison to the Board of Directors, attends Service Line Meetings, other meetings, takes minutes, prepares various materials for VP and management team reports; works with the VP and management team to prepare materials for various meetings, and assists in ongoing communications and activities.
 
 
Supports the VP and Directors in dealing with confidential or sensitive personnel or other organizational matters.
 
 
Collaborates with VP and Directors to foster a success-oriented, positive, high integrity organizational culture.
 
 
Works to support the Management Team and provide assistance as needed. 
Knowledge, Skills &amp; Abilities
Light Work: Frequent lifting and/or carrying of objects weighing up to 10 lbs. with a maximum lifting of 25 lbs.
 
 
Minimum 1-2 years&rsquo; experience as executive assistant to C-level position or project management and demonstrated success working with hospital senior leadership and physicians preferred.
 
 
Excellent organizational skills: flexible and able to multi-task, with demonstrated resourcefulness in setting priorities.
 
Consistently completing tasks on-time, free of errors with the ability to prioritize.
 
Strong verbal and written communication skills; ability to effectively present and execute on innovative ideas. Ability to write reports and business correspondence. Outstanding grammar and proofreading skills.
 
Strong sense of accountability, integrity, and ability to handle highly visible responsibilities.
 
Excellent analytical skills: ability to quickly aggregate and analyze information.
 
Ability to take initiative, act independently and directs one&rsquo;s own work.
 
Ability to work collaboratively and build effective relationships with key stakeholders, Service Line Directors, Administration, Board of Directors, Physicians, and external partners.
 
Able to handle stressful situations with measured calmness and decisiveness.
 
Guided by exceptional common sense, maturity, discretion, and the ability to maintain confidentiality.
 
Advanced knowledge of Microsoft Office Suite Products 
Education
&bull; Bachelor's Degree (Required) 
Credentials 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: Mon Medical Center Main Campus
Location of Job: WV:Morgantown:Mon Medical Center
Talent Acquisition Specialist: Guy S. Stewart guy.stewart@vandaliahealth.org</div>

Practice Outcomes Coordinator -- MON PHYSICIAN SERVICES -- Mon Medical Center Main Campus

University of Massachusetts

<div>Overview:
<div>
GENERAL SUMMARY OF POSITION:
</div><div>Under the general direction of the Manager or designee, the Program Coordinator will be responsible for coordinating assigned program activities. The primary responsibilities of the program coordinator include providing customer service to Medicaid clients to assist them with the Medicare enrollment process, handling in-coming calls from a diverse client population, conducting outreach and follow up calls to clients to ensure successful enrollment in Medicare, updating client records in proprietary database and reporting program activities and results. The Benefit Coordination Consulting (BCC) Program Coordinator will participate in the daily operations of Medicare Eligibility Enhancement Program projects and assist in the project activities relating to cost savings and revenue initiatives both in- and out-of-state.</div>
Responsibilities:
<div>
MAJOR RESPONSIBILITIES:</div><ul><li>
Coordinate and monitor assigned program activities.</li><li>
Review and analyze data relating to program effectiveness.</li><li>
Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.</li><li>
Provide technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.</li><li>
Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.</li><li>
Confer with management staff and other agency personnel to determine program requirements and availability of resources and assist in developing program evaluation criteria and standards.</li><li>
Evaluate program activities and make recommendations for program modifications.</li><li>
Review existing regulations that pertain to programs and services and make recommendations for improvements or changes, particularly as it relates to meeting contractual requirements.</li><li>
Comply with established policies, health &amp; safety regulations and requirements, procedures and department objectives.</li><li>
Review and monitor compliance with the federal and state regulations.</li><li>
Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations</li><li>
Perform other related program duties as assigned.</li></ul>
Qualifications:
<div>
REQUIRED QUALIFICATIONS:</div><ul><li>
Bachelor&rsquo;s degree in business or public administration or related field; or equivalent experience.</li><li>
Two years of related experience in business administration, business management or public administration.</li><li>
Ability to understand, apply and explain pertinent laws, rules, regulations, policies, and procedures.</li><li>
Ability to work independently and collaboratively.</li><li>
Ability to relate and communicate well with a diverse client population.</li><li>
Ability to communicate effectively in both writing and oral presentation.</li><li>
Demonstrated ability to work appropriately with confidential information.</li><li>
Skilled in problem solving and team building</li><li>
Effective negotiating skills.</li><li>
Strong interpersonal skills needed to interact with all organizational levels.</li><li>
Demonstrated ability to assess priorities and operate in a flexible manner.</li><li>
Demonstrated experience using computer based tools including email, Microsoft Word, Excel, PowerPoint and database environments.</li></ul><div></div><div> 
PREFERRED QUALIFICATIONS:</div><ul><li>
Previous professional experience in customer service or call center role.</li><li>
Experience working with federal and state agencies, preferably health and human services organizations.</li><li>
Knowledge of state and federal health insurance programs.</li><li>
Ability to utilize questioning and listening skills that support effective telephone communication.</li><li>
Ability to apply the proper telephone etiquette to satisfy various client and agency situations.</li><li>
Experience working with Microsoft Access and SQL data environments</li></ul></div>

Medicare Enrollment Support Program Coordinator - REMOTE

Park Center

<div><div><div>Job Title 
Recovery Support Coordinator II</div><div> 
Reports to: 
Permanent Supportive Housing Supervisor</div><div> 
FLSA / WAGE 
Non-Exempt / $23.71 - $25.13 per hour 
Original Date: 
October 2012</div><div> 
Revised: 
May 2024</div></div> 
JOB SUMMARY
This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team. 
ESSENTIAL FUNCTIONS<ul><li> 
Value cultural competence and diversity<ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul></li></ul><ul><li> 
Member Support Duties:<ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><ul><li> 
Public/Staff Relations:<ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><ul><li> 
Value cultural competence and diversity</li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul> 
<ul><li>
 Other duties as member of the Permanent Supportive Housing team:<ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li></ul> 
QUALIFICATIONS 
<ul><li>
Must have at least 3 years&rsquo; experience working in a human services field.</li><li>
Able to demonstrate strong recovery support competencies and ethical behaviors.</li></ul><ul><li>
Must have proven written and verbal communication skills and computer literacy.</li><li>
Bachelor&rsquo;s degree in a human services field required, Social Work preferred (BSW).</li><li>
Master&rsquo;s degree in a human services field preferred, Social Work preferred (MSW).</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul> 
WORKING CONDITIONS 
<ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul> 
PHYSICAL DEMANDS 
<ul><li>
The ability to communicate effectively in written and oral form.</li><li>
The ability to navigate stairs and uneven terrain.</li><li>
The ability to operate with many distractions.</li><li>
The ability to use vehicle to travel to different sites.</li></ul> 
The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions. 
DIRECT REPORTS<ul><li>
This position has no direct reports.</li></ul> 
WORK LOCATION<ul><li>
Hybrid: field work in Nashville, TN, shared office space, remote office capability</li></ul> 
DISCLAIMER
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</div>

PSH Recovery Support Coordinator II

Moody Neurorehabilitation Institute

<div>
 
 GENERAL STATEMENT OF DUTIES
 
 
 
 The Nurse Coordinator is a patient care provider. The Nurse Coordinator will be responsible for the management of physician orders to outside services to ensure accurate and timely care delivery. The Nurse Coordinator will also be responsible for managing the individualized patient service plans in accordance with physician orders and instructions as well as administrative procedures. This will be accomplished by coordinating transitions of care from referring facilities during admission and assist with a safe transition home. In addition, the Nurse Coordinator will fulfill the duties of a RN as needed. As a part of the Nurse Management team, this position will monitor compliance with regulatory agencies in the nursing and direct care programs and ensure these teams have the resources, skills, and tools needed to follow best practices and provide safe and effective care to the patients at Moody.
 
 
 
 Essential Functions
 
 
 
 
 Major Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Manage individualized service plans.
 </li>
 <li>
 Process admissions and discharges by coordinating with referral sources, business development and admitting physician.
 </li>
 <li>
 Ensure physician orders are acted on and communicated appropriately with pharmacy, lab, internal case managers and referral sources, including obtaining prior authorizations and diagnosis codes for tests.
 </li>
 <li>
 Function as floor nurse as needed.
 </li>
 <li>
 Perform cart audits to ensure EMR and medications on cart are accurate with current orders.
 </li>
 <li>
 Prepare patient medications for patients going out on pass or discharging.
 </li>
 <li>
 Schedule and perform patient medication education.
 </li>
 <li>
 Responsible for bimonthly medication destruction with a second nurse.
 </li>
 <li>
 Attend interdisciplinary rounds with physicians and team.
 </li>
 <li>
 Assist with supply inventory and orders (i.e. Medline).
 </li>
 <li>
 Coordinates with the Physician, Director of Nursing, and Program Directors to ensure Moody can meet the medical needs of the patients.
 </li>
 <li>
 Ensure documentation integrity in the electronic health record (EHR) and adherence to HIPAA and facility policies.
 </li>
 <li>
 Engage in root cause analysis investigations related to improving patient safety and outcomes, specifically in nursing care areas of responsibility.
 </li>
 <li>
 Serve as a resource for patient and family education in conjunction with nursing, clinical, and direct care staff. This includes both informal and formal education as well as attendance at patient care meetings.
 </li>
 <li>
 Assist with program development; helping identify appropriate equipment and ensuring appropriate staff education to be able to meet the needs of the populations served.
 </li>
 <li>
 Support and assist in research efforts both of Moody employees and affiliates.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualifications:
 
 
 
 Required
 
 
 
 
 Required Knowledge, Skills, and Abilities
 
 
 
 <ul>
 <li>
 Deep understanding of neurological disorders, post-acute rehab, and interdisciplinary care models.
 </li>
 <li>
 Proven leadership, team building, and conflict resolution skills.
 </li>
 <li>
 Excellent organizational, communication, and critical thinking skills.
 </li>
 <li>
 Requires flexibility for occasional evenings, weekends, and on-call responsibilities.
 </li>
 <li>
 Frequent interaction with patients, family members, and clinical staff in a hospital setting.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Current RN license in Texas
 
 
 Associate&rsquo;s degree as an RN required
 
 
 
 Experience
 
 
 
 Minimum of 1 year of inpatient experience required; rehab, neurology, and/or ALF experience preferred.
 
 
 
 RN Training And Staff Education Experience Preferred.
 
 
 
 Bilingual in Spanish beneficial.
</div>

Nurse Coordinator

Arkansas Regional Organ Recovery Agency (ARORA)

Currently 12 hour shifts (7p -7a) weekday and weekend nights, shift differential offered. Minimum 36 hours per week.This position is fully remote. At this time we are only able to accept applicants from Arkansas, Texas, Virginia, Florida, and Tennessee. Mandatory training will be completed at our office in Little Rock, AR during the first week of employment. Work from home workspace requirements:<ul><li>Must have a private dedicated workspace</li><li>High-speed internet connection (at least 25 Mbps download and 3 Mbps upload speed)</li><li>Telephone (mobile or landline)</li><li>Computing equipment will be provided</li></ul>The Donation Support Coordinator (DSC II) is primarily responsible for answering in-coming and making outgoing calls which communicate and promote organ, tissue and eye donation. This position is dedicated to achieving the primary objectives of (1) receiving and documenting referrals from all referring organizations (2) properly assessing for potential organ/tissue donation and communicating those referrals to the appropriate person or agency (3) perform authorization conversations and complete the associated paperwork for such anatomical gifts (4) screen potential tissue and eye donors with approved agencies.The primary duties of the Donation Support Coordinator are to facilitate donation through the acts of taking referrals via the telephone and computer referrals (triage and secondary screening). They must properly assess and communicate these to the appropriate person. The DSC will have authorization conversations with Authorizing Person or the Legally Appropriate Person, conduct donor assessment interviews and screen with the appropriate tissue and eye bank. The DSC will also enter data into ARORA&rsquo;s or other appropriate donor and referral database.Essential Functions:<ul><li>Shares information with potential donor families in a sensitive manner over a recorded telephone line to help them make an informed decision about donation.</li><li>Answers in-coming calls for donor referrals in a prompt and professional manner.</li><li>Responds appropriately to potential donor referrals by phone and conducts a comprehensive initial assessment of the medical status of potential donors according to ARORA, FDA, and AATB guidelines.</li><li>Performs initial assessment of potential donor and determines possible suitability for tissue donation and communicates appropriate information to the tissue processors or other agency.</li><li>Completes all forms associated with an authorized donor following the SOPs associated with the forms.</li><li>Completes appropriate data entry and documentation in a timely and thorough manner and maintains proper documentation of activities.</li></ul>Secondary Functions:<ul><li>Functions as an expert resource to potential donor families on the subject of tissue donation.</li><li>Facilitates ongoing communication with the health care team, funeral home, family, or other agency during the evaluation of referred potential tissue donors.</li><li>Assists with training of new Resource Center staff as needed.</li><li>Completes training documentation as required.</li></ul>Organizational Expectations:<ul><li>Maintains regular and punctual attendance at assigned work location.</li><li>Accurately document timekeeping records.</li><li>Completes appropriate ARORA forms in a timely and thorough manner and maintains proper documentation activities</li><li>Exhibits and models ARORA&rsquo;s conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA.</li><li>Attendance at staff meetings, training programs, and/or in-services meetings, as required.</li><li>Demonstrates professional appearance, behavior and standards in all business dealings and interactions.</li><li>Demonstrates professional conduct and behavior reflective of ARORA&rsquo;s respect, honor, admiration and reverence for the donor and donor family.</li><li>Fosters effective relationships with client representatives.</li><li>Performs other duties as assigned.</li></ul>Potential Risk Factors:<ul><li>Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the ARORA Safety Officer.</li><li>Repetitive Motion: While performing some essential functions of your position, you may be required to perform some functions repeatedly. When such tasks are not performed properly, injury can result.</li><li>Minimum Weight Lifting Requirement: While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Must have the ability to lift minimum weight of 20 lbs.</li><li>Prolonged Sitting, Standing, and Bending: While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task.</li><li>Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted.</li><li>Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory.</li></ul>Work Environment:<ul><li>Normal office work environment.</li><li>Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position.</li><li>Non-smoking office.</li><li>Drug Free Workplace.</li></ul>Work Hours:ARORA is a 24/7 operation and will require this position to work various shifts 12-hour day and/or evening shifts. Donation Support Center employees may be required to work evenings, holidays, weekends, and mandatory overtime as required. Qualified applicants should be well-organized self-starters with the ability to work independently.Minimum Job Requirements:<ul><li>High school diploma or equivalent and completion of an accredited clinical healthcare program resulting in certification, registry, or licensure (such as LPN, LVN, EMT, Medical Scribe, RT, Paramedic or higher) required. OR Bachelor&rsquo;s degree in behavioral sciences with clinical experience and one (1) year relevant work experience.</li><li>1-year experience working in a similar position at another Organ Procurement Organization, Eye Bank or Tissue Bank may substitute for education or experience.</li><li>Possess strong organization and interpersonal skills.</li><li>Possess effective communication and listening skills.</li><li>The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity.</li><li>Possess the ability to work collaboratively within an interdisciplinary team.</li><li>Consistent demonstration of attention to detail, precision, accuracy and customer satisfaction.</li><li>Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.</li><li>Excellent problem solving, conflict resolution and interpersonal skills (i.e. has the ability to make decisions based on situational circumstance, company policy and customer relations).</li><li>Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.</li></ul>Security Requirements:This position is responsible for acquiring and managing confidential records and ensuring that information is protected according to the recognized standards, regulations, and standards for maintaining patient records.Job Type: Full-timePay: $44,200.00 - $53,896.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Remote

Donation Support Coordinator II- Medical Scribe, EMT, LPN, RT

Johns Hopkins University

<div>Plastic Surgery &amp; Reconstructive Surgery are seeking a Sr. Medical Office Coordinator to coordinate the day-to-day activities of a multi-faceted surgical practice to ensure a smoothly functioning office and good patient relations. Adapt to changes in technology and software to ensure efficient office practice. Support surgeons in efficient use of operating room and clinic time. Provide administrative support for medical matters on behalf of physicians, as well as general academic/general administrative support. 
Specific Duties &amp; Responsibilities<ul><li>
Coordinate with patient and hospital, complex procedure scheduling including dates for surgery and office visits, preparation and dissemination of pre-operative and hospital admission information.
</li><li>Collect insurance information and complete surgery scheduling and registration in EPIC.
</li><li>Support the physician with insurance preauthorization and single case agreement processes by submitting necessary clinical information as instructed by the physician.</li><li>
Coordinate follow-up office visits by providing information about treatment and testing locations.
</li><li>Schedule lab test and other procedures and/or coordinate with other areas to complete scheduling process.
</li><li>When clinic is cancelled, coordinate with Access Services and Patient Service Coordinators to reschedule physician and/or testing appointments.
</li><li>Coordinate with patient and/or referring physician to obtain outside medical records. Refer patient to appropriate resources.
</li><li>Review clinic schedules and adjust as appropriate.</li><li>
Act as a liaison for patients, coordinating future consultations, diagnostics tests, or procedures.</li><li>
Professionally and efficiently manage incoming calls and requests from patients, surgeons and fellow staff members to ensure that issues are resolved both promptly and thoroughly.
</li><li>Provide quality service and support to patients in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
</li><li>May require travel to multiple work sites.
</li><li>Perform other duties as required.</li></ul> 
Special Knowledge, Skills, and Abilities<ul><li>
Intermediate computer and proofreading skills.
</li><li>Able to work independently.</li><li>
Support fellow staff members and promote team success.</li></ul> 
 
 
Minimum Qualifications 
<ul><li>
High School Diploma or graduation equivalent</li><li>
Three years progressively responsible medical office experience.
</li><li>Medical Terminology</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
Two years&rsquo; college or equivalent work experience.</li><li>
Knowledge of patient registration and scheduling in Epic and experience in the Johns Hopkins system strongly preferred.</li></ul> 
Classified Title: Sr. Medical Office Coordinator 
Role/Level/Range: ATO 40/E/02/OE
 
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Mon-Fri/40 hrs 
FLSA Status: Non-Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: SOM Plastic Surgery 
Personnel area: School of Medicine</div>

Sr. Medical Office Coordinator (Plastic & Reconstructive Surgery)

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