platform operations manager

Liviana

Chief Operating OfficerThe Chief Operating Officer (COO) at LIVIANA leads the day-to-day operations of the platform, driving efficiency, team performance, and revenue growth. LIVIANA is a curated housing platform connecting nurses with trusted property owners, and the COO plays a critical role in ensuring that connection is seamless, scalable, and high quality.Overseeing operations, finance, contracts, property performance, and guest experience, the COO turns vision into execution. In close partnership with the CEO and sales team, they grow LIVIANA&rsquo;s portfolio of homes, strengthen owner and resident relationships, and build systems that support a consistent, elevated experience across the platform.KEY RESPONSIBILITIES:Growth &amp; Marketplace Strategy: Partner with the CEO and Head of Sales to grow LIVIANA&rsquo;s network of properties and residents. Focus on strengthening the connection between nurses and homeowners, improving occupancy, and increasing overall platform performance.Operational Leadership: Oversee daily operations across payments, accounting, contracts, housekeeping, maintenance, and inspections&mdash;ensuring a consistent, 5-star experience for both residents and owners.Platform &amp; Systems Management: Ensure the platform operates smoothly for both owners and residents by implementing and refining systems that support bookings, communication, and overall user experience.Process &amp; Efficiency: Build and refine operational processes that allow LIVIANA to scale while maintaining a high-touch, curated feel&mdash;reducing friction for both nurses and homeowners.Team Management: Hire, train, and lead a high-performing team, fostering a culture of accountability, responsiveness, and service excellence.Owner Relations: Develop and maintain strong relationships with homeowners, driving high retention (95%+) through clear communication, performance reporting, and a trusted partnership experience.Financial Performance: Oversee budgets, P&amp;L, and revenue management, tracking key performance metrics across the portfolio to ensure profitability and growth.REQUIRED QUALIFICATIONSExperience: Proven experience in short-term rental platforms, hospitality, property management, or marketplace-based businesses connecting supply and demand.Systems &amp; ERP Proficiency: Experience working / implementing ERP systems such as Workday, NetSuite, or similar platforms, with the ability to oversee and develop financials, reporting, and operational workflows.Marketplace Mindset: Strong understanding of balancing both sides of a platform&mdash;delivering value to both residents (nurses) and property owners.Operational Leadership: Experience managing multiple moving parts across operations, customer experience, and property performance.Technical Aptitude: Comfortable working with operational systems, booking platforms, and reporting tools to support day-to-day business functions.Leadership: Strong team-building skills with the ability to lead within a fast-paced, entrepreneurial environment.Adaptability: Highly resourceful, solutions-oriented, and able to manage high-pressure situations with professionalism and care.TYPICAL REPORTINGReports directly to the CEO.Works closely with sales, operations, and support teams to grow and maintain LIVIANA&rsquo;s network of properties and residents while ensuring a best-in-class experience across the platform.WHY LIVIANALIVIANA is redefining what housing looks and feels like for traveling professionals&mdash;starting with travel nurses.We believe where you live impacts how you show up in your life and your work. Our platform is built to create spaces that feel grounding, elevated, and genuinely like home, while giving property owners a trusted, high-performing way to open their homes to a vetted community.This is an opportunity to help build something from the ground up, where operations, experience, and growth all intersect. You will play a key role in shaping not just how the business runs, but how it feels to every resident and homeowner who interacts with LIVIANA.We are building a company that sits at the intersection of real estate, hospitality, and lifestyle&mdash;and we are looking for someone who is excited to take ownership, move quickly, and help define what comes next.TO APPLYPlease email your resume and cover letter describing how you meet our qualifications, and why you are the best fit to: careers@livianaco.comPay: $125,000.00 - $200,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>ERP systems: 2 years (Required)</li><li>Technology management: 1 year (Preferred)</li><li>Vacation Rental Management: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Real Estate License (Preferred)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>Work Location: Hybrid remote in Nashville, TN 37205

Chief Operating Officer

Keeta

<div>
 
 About the job
 
 
 Keeta, the international subsidiary of Meituan&mdash;the global delivery giant&mdash;is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong. With our ongoing expansions into Saudi Arabia, Keeta achieved the remarkable feat of launching 5 cities in just 17 days, allowing the Arab world to witness the speed of China! Keeta offers exciting opportunities to join a transformative journey that is shaping the future of delivery and retail. Join Keeta, explore the world.
 
 
 What You'll Do
 
 <ul>
 <li>
 Own end-to-end campaign execution across the platform, including planning, setup, launch, and post-campaign analysis
 </li>
 <li>
 Identify marketing and growth opportunities across user scenarios and translate them into clear campaign strategies
 </li>
 <li>
 Design and manage campaign mechanics such as discounts, vouchers, bundles, and subsidy allocation to drive user acquisition, conversion, and retention
 </li>
 <li>
 Lead merchant and product selection to ensure strong campaign performance and user relevance
 </li>
 <li>
 Collaborate closely with Product, Marketing, and Design teams to ensure smooth and timely campaign delivery
 </li>
 <li>
 Monitor campaign performance (e.g., conversion rate, GMV, ROI), identify gaps, and continuously optimize results
 </li>
 <li>
 Build structured processes and playbooks to improve campaign execution efficiency and scalability
 </li>
 <li>
 Support brand partnership initiatives within campaigns when relevant
 </li>
 </ul>
 
 What We Need From You
 
 <ul>
 <li>
 2&ndash;5 years of experience in campaign operations, growth marketing, or platform operations within transaction-based industries (e.g., food delivery, e-commerce, fintech, telecom)
 </li>
 <li>
 Hands-on experience managing in-app campaigns, promotions, or offers (e.g., discounts, vouchers, loyalty programs)
 </li>
 <li>
 Strong analytical mindset with the ability to use data to drive decisions (Excel required; SQL is a plus)
 </li>
 <li>
 Good understanding of user behavior, conversion funnels, and growth levers
 </li>
 <li>
 Strong ownership and execution skills, with the ability to manage multiple campaigns simultaneously
 </li>
 <li>
 Excellent communication and stakeholder management skills, with experience working cross-functionally
 </li>
 <li>
 Fluent in English; Arabic is required
 </li>
 <li>
 Based in Saudi Arabia or familiar with the local market
 </li>
 </ul>
 
 Why Join Keeta
 
 
 Keeta is redefining the future of food delivery with a clear vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career.
 
 
 As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences.
 
 
 At Keeta, you'll collaborate with a passionate and pragmatic global team across over 94 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond.
 
 
 Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.
 
</div>

Campaign Manager – Growth & Promotions

Swvl

We&rsquo;re Hiring: Engineering Manager &ndash; PlatformWe are building a core internal platform that powers complex logistics, routing, and real-time operations at scale. This is not a typical CRUD system &mdash; it&rsquo;s a high-performance system where data consistency, optimization, and scalability matter deeply.We&rsquo;re looking for an Engineering Manager (Platform) who can own execution end-to-end, lead a strong small team, and deliver impact in a high-responsibility environment.What You&rsquo;ll Do:<ul><li>Own delivery for a core platform domain from requirements &rarr; production</li><li>Lead and mentor a small team of engineers (hands-on leadership required)</li><li>Work deeply on backend architecture (Node.js, system design, scalable services)</li><li>Design data models, workflows, and event-driven systems</li><li>Optimize performance for real-time and search-heavy systems</li><li>Collaborate with product &amp; operations on complex real-world problems (routing, scheduling, logistics)</li></ul>What We&rsquo;re Looking For:<ul><li>6&ndash;10+ years in backend/full-stack engineering</li><li>2+ years in engineering management or strong tech lead experience</li><li>Strong backend experience (Node.js or similar)</li><li>Solid system design &amp; data modeling skills (MongoDB or similar)</li><li>Experience owning production systems end-to-end</li></ul>Strong Plus:<ul><li>Real-time / event-driven systems</li><li>Search &amp; indexing systems (Elastic, Atlas Search, etc.)</li><li>Logistics / mobility / optimization experience</li><li>Experience building internal platforms</li></ul>Why Join:<ul><li>Solve complex engineering problems (routing, scheduling, optimization)</li><li>High ownership with direct impact on system architecture</li><li>Small, high-performance team environment</li><li>Real influence on product + platform direction</li></ul>Pay: From Rs700,000.00 per monthWork Location: Remote

Engineering Manager – Platform

Conectys

<div><div>Who We Are:

At Conectys, we&rsquo;re turning the page from Business Process Outsourcing to Business Transformation Outsourcing. The result: elastic, lightning-fast and cost-efficient CX, Trust &amp; Safety compliance, Data Annotation &amp; Labeling, and Content Moderation. Business transformation goes beyond adding headcount in outsourcing with our four‑talent engine that is designed to transform business operations in a more agile, intelligent and cutting‑edge way. Conectys is human expertise and native technology, working in seamless harmony and driving business growth

As part of our 2026 transformation plan, we are launching a Gig platform and we are looking for a Product Manager who will help us build and scale it into a world-class product.

The Role:

As a Product Manager, you will be responsible for building and evolving our gig platform, ensuring it delivers value to both clients and gig workers. You will focus on product strategy, feature development, and user experience, working closely with engineering, operations, and business stakeholders.

What You&rsquo;ll Do:
<ul>
<li>Define and drive the product vision, roadmap, and priorities</li>
<li>Translate business goals into clear product requirements and KPIs</li>
<li>Design and optimize core platform features (e.g. onboarding, matching, task flows, quality systems)</li>
<li>Improve user experience for both clients and gig workers</li>
<li>Work closely with Engineering, Operations, and Business teams to deliver scalable solutions</li>
<li>Analyze platform data (conversion, engagement, retention) and continuously optimize performance</li>
<li>Act as the voice of the user (both gig workers and clients)</li>
</ul>
What You&rsquo;ll Own:

 Product roadmap &amp; feature development

Platform performance (conversion, engagement, retention)
<ul><li>️ Core product flows (onboarding, matching, workflows, quality)</li></ul>

Product-driven growth and optimization

What You Bring:
<ul>
<li>5+ years of experience in Product Management</li>
<li>Experience working on digital platforms (ideally gig platforms, or alternatively marketplaces / two-sided platforms)</li>
<li>Proven track record of building or scaling products</li>
<li>Strong analytical skills and experience working with data</li>
<li>Ability to work in ambiguous, fast-paced environments</li>
<li>Strong stakeholder management and communication skills</li>
</ul>
Nice to have:
<ul>
<li>Experience in gig economy / crowdsourcing</li>
<li>Familiarity with AI-driven products, automation, or data platforms</li>
</ul>
Why You&rsquo;ll Love It:

Remote-first environment with global exposure

Opportunity to build a product from an early stage

High ownership and real impact on business outcomes

Fast-paced, entrepreneurial culture</div></div><div></div>

Product Manager – Gig Platform

<div><div>Who We Are:

At Conectys, we&rsquo;re turning the page from Business Process Outsourcing to Business Transformation Outsourcing. The result: elastic, lightning-fast and cost-efficient CX, Trust &amp; Safety compliance, Data Annotation &amp; Labeling, and Content Moderation. Business transformation goes beyond adding headcount in outsourcing with our four‑talent engine that is designed to transform business operations in a more agile, intelligent and cutting‑edge way. Conectys is human expertise and native technology, working in seamless harmony and driving business growth

As part of our transformation, we are launching a Gig platform and looking for a Business Development Manager to drive client acquisition and commercial growth.

The Role:

As a Business Development Manager, you will be responsible for bringing clients to the platform and building revenue streams. You will define and execute the go-to-market strategy, engage with potential clients, and position our platform as a scalable solution for flexible workforce needs.

What You&rsquo;ll Do:
<ul>
<li>Identify and acquire new clients for the gig platform</li>
<li>Build and execute go-to-market strategy</li>
<li>Develop strong value propositions tailored to different industries</li>
<li>Lead the full sales cycle: from lead generation to closing deals</li>
<li>Work closely with Product and Operations to align offering with client needs</li>
<li>Gather market feedback and influence product direction</li>
<li>Build long-term relationships with key clients</li>
</ul>
What You&rsquo;ll Own:

 Revenue generation and pipeline development

Go-to-market strategy and execution

 Client acquisition and relationship management

 Commercial input into product and offering

What You Bring:
<ul>
<li>5+ years of experience in Business Development / Sales</li>
<li>Strong client-facing experience and track record of closing deals</li>
<li>Experience in:</li>
<li>BPO / outsourcing / CX / operations services (preferred), OR</li>
<li>digital platforms / marketplace environments</li>
<li>Strong commercial mindset and ability to translate client needs into solutions</li>
<li>Experience working in fast-paced, international environments</li>
</ul>
Nice to have:
<ul>
<li>Experience with Gig economy / crowdsourcing models</li>
<li>Existing network in relevant industries</li>
</ul>
Why You&rsquo;ll Love It:

Remote-first environment with global exposure

Opportunity to build a new business line from the ground up

Direct impact on revenue and growth

High ownership and visibility</div></div><div></div>

Business Development Manager – Gig Platform

Hampton Inn & Suites Albuquerque - Coors

Job OverviewWe are seeking a dynamic and proactive Assistant Operations Manager to support daily hotel operations and deliver exceptional guest experiences. This role plays a key part in ensuring smooth front office operations, high service standards, and strong team performance while maintaining Hilton brand consistency. The ideal candidate is hands-on, guest-focused, and thrives in a fast-paced hospitality environment.Key Responsibilities<ul><li>Assist in overseeing daily hotel operations including front desk, guest services, housekeeping coordination, and breakfast operations</li><li>Ensure seamless guest check-in and check-out experiences with a focus on service excellence</li><li>Handle guest concerns and service recovery in a professional and timely manner</li><li>Support front office scheduling, staffing, and shift coverage to ensure operational efficiency</li><li>Monitor room inventory, availability, and daily operational reports using hotel systems</li><li>Ensure compliance with Hampton Inn / Hilton brand standards and quality assurance programs</li><li>Train, coach, and support front desk and operational team members</li><li>Assist in managing room revenue, occupancy tracking, and operational reporting</li><li>Coordinate with housekeeping and maintenance teams to ensure room readiness and quality standards</li><li>Support inventory control for operational supplies and cost management initiatives</li><li>Review guest feedback and identify opportunities to improve service and operations</li></ul>Systems &amp; Technology<ul><li>Must have experience working with hotel Property Management Systems (PMS)</li><li>Hands-on experience with Hilton PEP (Property Engagement Platform) is required</li><li>Ability to manage reservations, check-ins/outs, and room inventory within PEP</li><li>Comfortable using hotel reporting tools and basic operational dashboards</li></ul>Requirements<ul><li>Previous experience in hotel front office, operations, or hospitality management</li><li>Strong leadership skills with the ability to supervise and motivate team members</li><li>Excellent communication and guest service skills</li><li>Ability to resolve guest issues calmly and effectively</li><li>Strong attention to detail and organizational skills</li><li>Understanding of hotel KPIs such as occupancy, ADR, and guest satisfaction scores</li><li>Ability to work flexible schedules including evenings, weekends, and holidays</li></ul>Preferred Qualifications<ul><li>Experience in Hampton Inn or Hilton brand hotels</li><li>Prior Assistant Manager, Front Office Supervisor, or Operations Supervisor experience</li><li>Familiarity with Hilton brand standards and audit processes</li><li>Experience training and developing front desk teams</li></ul>What We Offer<ul><li>Competitive pay and growth opportunities within Hilton brand hotels</li><li>Supportive leadership team and positive work culture</li><li>Opportunity to grow into Operations Manager or General Manager track</li></ul>Pay: $35,000.00 - $42,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li></ul>Application Question(s):<ul><li>Experience with Hilton PEP (Property Engagement Platform)</li></ul>Experience:<ul><li>Hilton Brand: 1 year (Required)</li></ul>Work Location: In person

Assistant Operations Manager

Dubai Holding

<div>
 
 Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai&rsquo;s leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai&rsquo;s socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.
 
 
 Dubai Holding is committed to the diversification of Dubai&rsquo;s non-oil economy. Our portfolio, valued at over AED 280+ billion, spans 10 sectors, including real estate, hospitality, leisure &amp; entertainment, ICT, design, education, media, retail, manufacturing &amp; logistics, and science.
 
 
 
 
 
 
 For the Good of Tomorrow
 
 
 
 Dubai Holding is currently seeking a
 
 Senior Manager &ndash; Digital Services
 
 , reporting to the Director &ndash; Infrastructure Operations. The role holder is responsible for the strategy, delivery, and continuous evolution of the organisation's web platform ecosystem, spanning a portfolio of 100+ digital properties, enterprise API integrations, cloud-hosted web applications, and internal business automation solutions.
 
 
 The role holds end-to-end ownership of web platform operations across the organisation, orchestrating the combined capabilities of internal development teams, strategic third-party vendors, and emerging technologies to deliver secure, performant, and accessible digital experiences at scale.
 
 
 A core contributor to the group-wide digital strategy and technology roadmap, the role plays an integral role in shaping and executing the direction of the organization's web platform function &mdash; ensuring all solutions and initiatives are grounded in sound architectural principles, aligned to security, compliance, and governance requirements, and structured to deliver tangible business value.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Define and own the organization's web platform architecture strategy, ensuring all digital solutions are scalable, secure, and aligned to business objectives.
 </li>
 <li>
 Act as the senior solution architect across all web development initiatives, bridging the gap between business requirements and technical delivery.
 </li>
 <li>
 Oversee the full lifecycle management of web platform components, from planning, procurement, and development through to deployment and decommissioning, operating within defined budgets, risk appetites, and compliance frameworks.
 </li>
 <li>
 Take executive ownership of the availability, stability, performance, and compliance of all web platform services &mdash; including 100+ Web flow-managed digital properties, Azure-hosted web applications, and associated integration services &mdash; ensuring they remain fit for purpose and aligned with agreed service levels.
 </li>
 <li>
 Drive a proactive performance culture across the function, ensuring continuous monitoring, technical SEO and AEO optimization, analytics configuration, and resolution of platform issues before they impact the business or end-user experience.
 </li>
 <li>
 Provide 24/7 senior operational oversight for the digital portfolio, serving as the escalation point for critical incidents and urgent business requests, and applying deep technical expertise to rapidly coordinate resolution and minimize business impact.
 </li>
 <li>
 Serve as the organization's senior authority on web security and data protection, owning compliance with information security standards, proactively monitoring for vulnerabilities, and driving the implementation of security improvements across the entire digital portfolio.
 </li>
 <li>
 Champion rigorous standards for web accessibility, ensuring all digital properties meet WCAG compliance requirements, and embedding accessibility principles from design inception through to production delivery.
 </li>
 <li>
 Own and govern the organization's cookies consent framework across 100+ digital properties, overseeing technical implementation, monitoring ongoing compliance, and managing the strategic relationship with the cookies consent solution vendor.
 </li>
 <li>
 Ensure all web platform solutions adhere to data protection, information security, and accessibility standards &mdash; embedding required principles and design patterns from inception through to delivery.
 </li>
 <li>
 Design, build, and steward enterprise-grade API integrations &mdash; including Salesforce and custom microservices &mdash; applying best practices in REST API design, security, and documentation to ensure robust, maintainable, and scalable integration architecture.
 </li>
 <li>
 Lead the evaluation, onboarding, and governance of SaaS solutions and enterprise platforms &mdash; including enterprise contract and license management, user access management, and vendor relationships &mdash; ensuring all tools are adopted effectively and deliver measurable value.
 </li>
 <li>
 Manage and evolve the organization's internal Power Platform capability, overseeing the design and delivery of automation flows and applications.
 </li>
 <li>
 Develop and manage the web platform and digital operations budget in excess of $1M, balancing cost efficiency with operational excellence, and continuously identifying opportunities for financial optimization without compromising service quality or delivery capability.
 </li>
 <li>
 Build and maintain strong collaborative relationships with business, commercial, and marketing stakeholders, acting as a trusted technical consultant on new digital initiatives and providing expert guidance on platform capabilities, constraints, and opportunities.
 </li>
 <li>
 Lead and develop a multidisciplinary digital team &mdash; comprising web developers, operations manager, and microservices developer &mdash; setting clear direction, providing meaningful performance feedback, and creating pathways for professional growth and career development.
 </li>
 <li>
 Drive upskilling and continuous development initiatives within the team in line with the capability requirements and service priorities of the function.
 </li>
 <li>
 Foster a culture of technical excellence, innovation, and ownership within the team, encouraging experimentation with emerging technologies while maintaining delivery discipline and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Who We Are Looking For
 
 
 
 Proven experience in enterprise web platform management, digital operations, or a closely related discipline, with a minimum of 8 years in a leadership role overseeing multi-stakeholder digital environments.
 
 
 
 
 
 
 Education / Professional Certifications
 
 
 <ul>
 <li>
 Master's degree in computer science
 </li>
 <li>
 PRINCE2 Practitioner
 </li>
 <li>
 UX Management certification
 </li>
 </ul>
 
 
 
 
 
 Technical Competencies
 
 
 <ul>
 <li>
 Front-end and full-stack development proficiency: HTML, CSS, JavaScript, TypeScript, Next.js, Astro, PHP
 </li>
 <li>
 Microsoft Azure platform knowledge, with hands-on experience in App Services, deployment pipelines, and Azure DevOps
 </li>
 <li>
 REST API design, development, and validation; experience building secure, production-grade integrations
 </li>
 <li>
 Low-code/no-code automation platforms: Power Apps, Power Automate, Zapier, Xano
 </li>
 <li>
 Database design and SQL; data engineering fundamentals
 </li>
 <li>
 Web Accessibility Standards (WCAG) and UX best practices
 </li>
 <li>
 Technical on-site SEO and AEO strategy and implementation
 </li>
 <li>
 Analytics and tracking: Google Analytics, Google Tag Manager, custom data layer configuration
 </li>
 <li>
 Webflow platform administration and development at enterprise scale
 </li>
 <li>
 DNS, networking fundamentals, and information security principles
 </li>
 <li>
 Version control and CI/CD workflows (Git)
 </li>
 <li>
 Figma and design-to-development collaboration
 </li>
 </ul>
 
 
 
 
 
 As much as we would be delighted to entertain all applicants, due to high volumes of applications only successful applicants will be contacted within 14 business days.
 
 
 
 
 This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
 
 
</div>

Senior Manager Digital Services

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