police and fire dispatcher

Houston Methodist

<div>At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus.
<div>FLSA STATUS 
Non-exempt 
 
QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and</li><li>
DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and</li><li>
NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul>Preferred<ul><li>
BLS - Basic Life Support or Instructor (AHA)
</li></ul> 
KNOWLEDGE AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Must possess strong customer service skills and professionally communicate and interact with staff and visitors
</li><li>Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail
</li><li>Ability to understand and work with technical security systems, hardware and software
</li><li>Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information
</li>Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate 
<li>
</li></ul> 
 
ESSENTIAL FUNCTIONS 
 
PEOPLE ESSENTIAL FUNCTIONS<ul><li>
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner.
</li><li>Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.
</li></ul> 
SERVICE ESSENTIAL FUNCTIONS<ul><li>
Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.
</li><li>Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.
</li><li>Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines.
</li><li>Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues.
</li><li>Provides assistance for emergency situations, including security rounding.
</li></ul> 
QUALITY/SAFETY ESSENTIAL FUNCTIONS<ul><li>
Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action.
</li><li>Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
</li></ul> 
FINANCE ESSENTIAL FUNCTIONS<ul><li>
Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies.
</li><li>Effectively manages expenses associated with outsourcing dispatching services, as needed.
</li></ul> 
GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department.
</li><li>Generates and communicates new ideas and suggestions that improve quality or services within the department.
</li>Implements actions that promote a workplace safety culture and proactively prevents workplace violence. 
<li>
</li></ul> 
 
SUPPLEMENTAL REQUIREMENTS 
<ul>
WORK ATTIRE<li><ul><li>
Uniform: Yes
</li><li>Scrubs: No
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li> 
ON-CALL* 
<li><ul><li>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</li></ul></li><li><ul><li>
On Call* No
</li></ul></li> 
TRAVEL** 
**Travel specifications may vary by department**<li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div>QUALIFICATIONS 
 
EDUCATION<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
</li><li>Associates degree in criminal justice or related field preferred
</li></ul> 
EXPERIENCE<ul><li>
Two years of police, security or emergency dispatch related experience
</li></ul> 
LICENSES AND CERTIFICATIONS 
Required<ul><li>
Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and</li>
<li>DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and</li>
<li>NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
</li></ul>Preferred
BLS - Basic Life Support or Instructor (AHA) 
<ul><li>
</li></ul> 
Company Profile:
Houston Methodist Hospital is recognized by U.S. News &amp; World Report as the No. 1 hospital in Texas and one of America&rsquo;s &ldquo;Best Hospitals.&rdquo; As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation&rsquo;s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist&rsquo;s primary academic affiliates are among the nation&rsquo;s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&amp;M University and the University of Houston. Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.</div>

Public Safety Security Dispatcher

Regional Expedite

Overview We are seeking a dedicated and detail-oriented Dispatcher to join our logistics team. The ideal candidate will play a crucial role in coordinating transportation operations, ensuring timely and efficient delivery of freight. This position requires strong communication skills, analytical abilities, and proficiency in various transportation management systems. The Dispatcher will be responsible for managing logistics and supply chain processes while maintaining a high level of customer service. The dispatcher will be required to work midnight-8am Sunday-Friday and every third weekend.Duties<ul><li>Coordinate and schedule transportation activities</li><li>Analyze data related to shipping and receiving to enhance operational efficiency.</li><li>Maintain accurate records of dispatching activities, including data entry for freight movements.</li><li>Communicate effectively with drivers, customers, and vendors via multi-line phone systems to ensure seamless operations.</li><li>Monitor the status of shipments and provide updates as necessary.</li><li>Collaborate with supply chain teams to improve transportation planning and logistics strategies.</li><li>Ensure compliance with all relevant regulations and safety standards in fleet management.</li></ul>Requirements<ul><li>Proven experience in dispatching or a related field within logistics or transportation management.</li><li>Strong analytical skills with the ability to assess complex situations quickly.</li><li>Excellent phone etiquette and communication skills to interact professionally with various stakeholders.</li><li>Ability to type efficiently while managing multiple tasks simultaneously.</li><li>Knowledge of shipping &amp; receiving processes is advantageous.</li><li>A strong understanding of fleet management principles is essential. Join our team as a Dispatcher where your skills will contribute to our mission of providing exceptional logistics services!</li></ul>Job Type: Full-timePay: $20.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Third Shift Dispatcher

First Student

<div>First Student is hiring a Dispatcher in Pottstown, PA!
Summary:
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. 
At First Student, we are proud to offer:<ul><li>
Tremendous Career Advancement Opportunities due to a strong presence across North America</li><li>
Positive and rewarding work environment</li><li>
F/T benefits including Medical, Dental, Vision and matching 401K</li><li>
Competitive starting wage</li><li>
Personal time off and observed holiday pay</li></ul> 
Dispatcher Responsibilities:<ul><li>
Oversees all routes and scheduling of buses</li><li>
Counsels and coaches drivers and monitors</li><li>
Handles heavy phone and radio traffic</li><li>
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager</li><li>
Serves as primary communication liaison with major contracted customer</li><li>
May handle charter reservations, billing, or driver payroll</li><li>
Provides solutions to drop-off and pick-up problems</li><li>
Handle back-up driver duties or perform miscellaneous clerical duties as needed</li><li>
Completes assignment of special projects</li><li>
Assists with supervision of day-to-day operations</li></ul> 
Dispatcher Experience and Skills Required:<ul><li>
3-5 year's experience</li><li>
High school diploma or equivalent</li><li>
Basic knowledge of radio dispatch equipment</li><li>
Excellent communication and customer service skills</li><li>
Ability to deliver under time constraints and deadlines</li><li>
Previous terminal operations, dispatch, or driver experience</li><li>
Computer literate</li><li>
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.</li></ul> 
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training. 
Apply today to join our team! 
 
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. 
 
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.</div>

Spring Ford Dispatcher

California Department of Forestry and Fire Protection (CAL FIRE)

<div>
 
 Equal Opportunity Employer
 
 
 
 The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
 
 
 It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
 
 
 
 Position Details
 
 
 
 
 Job Code #:
 
 
 
 JC-497984
 
 
 
 Position #(s):
 
 
 
 542-000-1670-XXX
 
 
 
 Working Title:
 
 
 
 
 Fire/EMS Dispatcher
 
 
 
 
 Classification:
 
 
 
 COMMUNICATIONS OPERATOR
 
 
 $4,690.00 - $7,306.00
 
 
 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
 
 
 
 # of Positions:
 
 
 
 Multiple
 
 
 
 Work Location:
 
 
 
 United States
 
 
 
 Telework:
 
 
 
 In Office
 
 
 
 Job Type:
 
 
 
 12 Month Limited Term - Full Time
 
 
 
 Facility:
 
 
 
 Statewide
 
 
 
 Department Information
 
 
 
 The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
 
 
 When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with CAL FIRE!
 
 
 
 Job Description And Duties
 
 
 
 Please see the attached duty statement for details on this postion.
 
 
 Candidate may be selected by resume review.
 
 
 
 Hires may be made in the following counties: Calaveras, Fresno, Kern, Kings, Madera, Mariposa, Merced, Monterey, Riverside, San Benito, San Diego,
 
 
 Sa
 
 
 n Luis Obispo, Santa Barbara, Stanislaus, Tuolumne, Ventura and San Bernardino.
 
 
 
 <ul>
 <li>
 This is a new advertisement for 2026. If you have applied previously please be sure to reapply and get an application in if you are still interested.
 
 
 </li>
 </ul>
 These positions are being filled Limited Term up to 24 months with the possibility of becoming Permanent.
 
 
 Applications will be processed in rounds with the following cut-off dates:
 
 
 <ul>
 <li>
 June 10, 2026
 </li>
 <li>
 July 9, 2026
 </li>
 <li>
 August 10, 2026
 </li>
 <li>
 September 9, 2026
 </li>
 <li>
 October 9, 2026
 </li>
 <li>
 November 10, 2026
 
 
 </li>
 </ul>
 You will find additional information about the job in the
 
 Duty Statement
 
 .
 
 
 
 Special Requirements
 
 
 
 <ul>
 <li>
 The position(s) require(s) a Background Investigation be cleared prior to being hired.
 </li>
 <li>
 The position(s) require(s) Medical Clearance prior to being hired.
 
 
 </li>
 </ul>
 TAU applicants are encouraged to apply.
 
 
 What is TAU? TAU appointments to this classification are made under temporary authorization. In accordance with the California State Constitution, no person may serve in one or more positions under a temporary appointment longer than 9 months in 12 consecutive months. Therefore, all time served in temporary appointments (for example, CAL FIRE's Firefighter I) during the 12 consecutive month period will count towards this 9 month maximum. An employee gains no status or rights as a result of the TAU appointment and an employee who has had only a TAU appointment has no reinstatement eligibility. Persons who do not possess the minimum qualifications for the classification are ineligible for appointment as a TAU.
 
 
 
 If you are offered and accept a TAU appointment, you will be required to take the next exam administered for this classification. If you do not apply to take the exam, score too low to be in a reachable rank, OR if you fail the test, your TAU appointment will be terminated within 48 hours of the exam results being released.
 
 
 
 
 Application Instructions
 
 
 
 Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
 
 
 Final Filing Date: Until Filled
 
 
 Who May Apply
 
 
 Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
 
 
 Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
 
 
 How To Apply
 
 
 Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
 
 
 Address for Mailing Application Packages
 
 
 You may submit your application and any applicable or required documents to:
 
 
 Department of Forestry &amp; Fire Protection
 
 
 CAL FIRE Southern Region Hiring
 
 
 Attn: 542-000-1670-XXX
 
 
 1234 East Shaw Avenue
 
 
 Fresno , CA 93710
 
 
 Address for Drop-Off Application Packages
 
 
 You may drop off your application and any applicable or required documents at:
 
 
 Department of Forestry &amp; Fire Protection
 
 
 CAL FIRE Southern Region Hiring
 
 
 Attn: 542-000-1670-XXX
 
 
 1234 East Shaw Avenue
 
 
 Fresno , CA 93710
 
 
 08:00 AM - 05:00 PM
 
 
 Required Application Package Documents
 
 
 The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
 
 
 <ul>
 <li>
 Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
 </li>
 <li>
 Resume is required and must be included.
 </li>
 <li>
 Other - Authorization to Release Information Form (PO-299): https://www.fire.ca.gov/-/media/D817B8E27D8049C3BC35297686467FB9
 </li>
 <li>
 Other - Work location form: https://incidents.fire.ca.gov/media/xirajety/commops-wlf.pdf
 
 
 </li>
 </ul>
 Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
</div>

Fire/EMS Dispatcher - JC 497984

Boundary County

JOB TITLE: Emergency Communication Specialist ( Dispatch)DEPARTMENT: SheriffImmediate Supervisor Dispatch Supervisorfull time with benefits$24.81 per hourPerforms all duties of an Emergency Communications Officer (ECO): Answer 911 calls, text to 911, TTY, administrative calls, monitor multiple radio channels and relay accurate and pertinent information to the appropriate agency or agencies using both phone and radio. Provide information to law enforcement officers in the field regarding driver&rsquo;s licenses, vehicle registration, warrants and other pertinent information. Monitor status of law enforcement, fire, EMS, and other responding units at all times. Enter and remove court documents into databases including warrants, protection orders, stolen articles, vehicles, guns, and missing persons. Monitor surveillance cameras for building security and safety of Detention Deputies. Operate jail doors. ECO&rsquo;s may be required to assist in the jail with pat searches, clothing exchanges, and strip searches. Must have excellent written and verbal communication skills, a clear, strong voice, and the ability to remain composed and professional under extremely stressful situations. Must have above average critical thinking skills and the ability to gather information from a number of sources, render rapid decisions ensuring the most effective response, and communicate information accurately, yet concisely.High School Diploma or equivalent required. Must have valid Idaho driver&rsquo;s license. Must successfully pass the County&rsquo;s pre-employment, and subsequent random drug testing, and stringent Sheriff&rsquo;s Office background and selection process. Experience in computer operation and data processing. Proficient typing ability and general office skills. Must pass ILETS / NCIC entry and inquiry tests within six months of employment and maintain ILETS certification bi-annually. Must obtain Idaho POST certification within one year of employment. Closing Date: open until filledJob Type: Full-timePay: $24.81 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Sheriff Dispatch

St. John Parish Office of Fire Services

The position of Firefighter/Operator comprises entrance level position in the fire suppression division of our department operations. Employees of this class receive training in and perform firefighting and fire suppression tasks such as controlling and extinguishing fires, performing rescue work, and driving, operating, and maintaining fire department vehicles.EXAMPLES OF WORK:Trains for, performs, and maintains proficiency in firefighting and rescue tasks such as connecting, carrying, and operating hose lines; directing fire streams; forcible entry; ventilation; and using ladders, lines, and other equipment to aid in fighting fires or removing fire and accident victims to safety. Administers first aid and emergency care to victims of fires, accidents, drowning, poisoning, and drug overdose.Drives fire apparatus to and from fire. Communicates with dispatcher and fire vehicles using two-way radio. Positions apparatus and connects to supply source. Operates pumper to supply adequate pressure to the nozzle. Calculates required water flow, friction loss, and discharge pressures necessary for fire suppression.Performs tasks necessary for the proper maintenance of the station and grounds such as cleaning floors and windows, emptying trash cans, changing bed linens, and mowing grass. Assist in preparing meals for firefighters at the station and cleans kitchen area. Provides for the security of the station by locking station doors and securing valuable items. Inspects fire station and notifies officer in charge of needed repairs.Completes any forms, records, or reports as required.QUALIFICATION REQUIREMENTS: Must meet all requirements of the Municipal Fire and Police Civil Service Law, including being a citizen of the United States.After offer of employment, but before beginning work in this class, must pass a physical examination, the selection and administration of which shall be authorized by the Appointing Authority, designed to demonstrate good health and physical fitness sufficient to perform the essential duties of the position, with or without accommodation.Applicant must possess one of the following: high school diploma, high school equivalency certificate, high school transcript, affidavit from the issuing high school, associate&rsquo;s or bachelor&rsquo;s degree, or college transcript, any one of which must indicate that graduation has occurred, or a degree awarded. Any Louisiana applicant who presents a home study diploma shall submit necessary documentation indicating Louisiana Board of Elementary and Secondary Education (BESE) approval of the home study curriculum. Non-Louisiana applicants shall be required to present proof of completion of a high school curriculum which has been accredited by the applicant&rsquo;s state, or its state-approved agency. A certification of completion shall not be sufficient to substitute for a diploma or equivalency certificate.Must have a valid driver's license.' ' Work Location:<ul><li>One location</li></ul>Work Remotely<ul><li>No</li></ul>Job Types: Part-time, Full-timePay: $44,585.00 - $49,740.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>Work Location: In person

Firefighter/Operator

Rice County, MN

<div><div><div><div><div>THE RICE /STEELE 911 CENTER LOCATED IN OWATONNA, MN IS CURRENTLY ACCEPTING APPLICATIONS TO FILL ONE FULL TIME PUBLIC SAFETY SUPERVISOR POSITION. 
**This position is currently based in Owatonna, MN. A new center is being constructed in Faribault, MN and we anticipate relocating to the new facility in Summer 2026.<div> 
$29.37 - $39.97 hourly based on Public Safety Experience</div><div>
Shift and Weekend Differential of $0.75 added for all hours worked 6:00pm-6:00am and all day time weekend hours worked 6:00am-6:00pm</div><div>
Additional pay opportunities for Communications Training Officers and Acting Lead assignments</div></div></div> 
Under general supervision, the Public Safety Telecommunicator is responsible for receiving and prioritizing all emergency and non-emergency requests for service and for dispatching appropriate public safety personnel and equipment in response to calls for service. This position is of critical importance for community and public safety, operating 24/7; including nights, weekends and holidays. Employees are required to use computer technology, which requires a high level of accuracy, attention to detail and multi-tasking skills.</div>
<div><h2 class="jobSectionHeader">Examples of Duties</h2></div> 
<div> 
Answering and Dispatching calls:<ul><li>
Gather information via multi-channel radio, 911 emergency and non-emergency phone systems, and computer terminal. Responsible for exercising independent judgment to solicit, identify, assess, evaluate, prioritize, summarize and transmit information regarding calls for service</li><li>
Answer incoming calls (radio and telephone). Ascertain nature of situation and its location</li><li>
Monitor radio activities and provide supplemental information, personnel and equipment</li><li>
Dispatch police, fire, EMS, rescue, and reserves and monitor all radio channels.</li><li>
Utilize extensive training, departmental policies, procedures and guidelines, mandates, and laws governing a dispatcher's response and conduct to determine appropriate procedure and necessary action</li><li>
Making calls for officers: tow request, detox, judges, public works, etc.</li><li>
Operate CAD to enter, receive and manipulate associated data, tracking activity and location of personnel and equipment</li><li>
Monitor severe weather and sound sirens, when needed</li></ul>
Maintenance and Administration of Equipment:<ul><li>
Monitor multiple radio channels on ARMER. Assist in coordinating activities between law enforcement, fire/rescue, medical, emergency management, municipal utility, and County Highway units operating in the field</li><li>
Utilize the CAD and Records Management Systems (RMS) to their fullest capacity</li><li>
Operate National Crime Information Center (NCIC)/Minnesota Justice Information Systems (MNJIS) terminal to exchange information with other law enforcement agencies and verify driver records, vehicle registrations, criminal histories, stolen and recovered property, etc.</li><li>
Operate public notification system by sending out emergency notifications to public or page out SWAT, dive team or others as needed</li></ul>
Data Processing:<ul><li>
Request, disseminate, enter, verify, modify and cancel protected data through computerized terminals linked to State, Federal, Interstate and local Law Enforcement systems to include but not limited to; driver and motor vehicle information, National Crime Information Center (NCIC) 'hot files'; criminal histories; persons, property, vehicle and other restricted data files</li><li>
Assist records and jail staff with entering and removing NCIC/MNJIS records</li><li>
Provide general information not limited to; filing police reports, impounded vehicles, returned property, locations in the county; various telephone, address and contact information, special event information etc.</li><li>
Search databases for information requested by officers</li><li>
Court attendance, if necessary</li></ul>
Other Duties:<ul><li>
Notify Shift Supervisor of all critical incidents or other matters requiring their attention</li><li>
Answer questions and complaints from the public in a courteous and tactful manner</li><li>
Train new employees</li><li>
Maintain a clean and respectful work environment while on duty</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div><div>MINIMUM POSITION REQUIREMENTS: 
<ul><li>
High School Diploma or GED</li><li>
Possess and maintain a valid driver&rsquo;s license</li><li>
Must pass required background check</li><li>
Must pass required psychological evaluation</li><li>
Process basic computing skills, including a good knowledge of and experience using: E-mail and Microsoft Outlook, web browsing, basic computer mapping, Adobe pdf viewer, word processing and spreadsheet software, and ability to type 30 WMP.</li></ul> 

DESIRED QUALIFICATIONS: 
<ul><li>
Communications experience</li><li>
Two years of experience as a public safety Communications Operator or Dispatch</li><li>
Experience in Customer Service</li><li>
Experience or education in law enforcement, fire or EMS training</li><li>
Previous experience in Criminal Justice, Corrections or Courts</li></ul> 

REQUIRED LICENSES/CERTIFICATIONS: 
<ul><li>
State of MN Criminal Justice Information System (CJIS) certification</li><li>
NIMS Training</li><li>
Public Safety Telecommunicator Certification</li><li>
Law Communications Certification</li><li>
Fire Communications Certification</li><li>
Emergency Medical Dispatcher Certification</li></ul></div>
Training for the above certifications are provided by the employer and required within six months of hire as a condition of continued employment.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div><div>HOURS: This position involves Full-time hours which are generally a 12 hour shift in a 24/7/365 environment. You may be required at times to work outside of your regularly scheduled hours under certain circumstances. 
 
SELECTION PROCESS: May include, but not limited to: job related interview process, typing and comprehension testing, criminal history background check, background investigation and psychological evaluation.</div></div></div></div>
 <div></div><div><div><div>Rice &amp; Steele 911 Center offers a complete benefit package including medical, dental, life insurance, holiday, sick leave and long-term disability insurance.</div></div></div>

Public Safety Telecommunicator - Rice/Steele 911 Dispatch Center

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