police communications dispatcher

Northern VA Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/95162
</li></ul></div><div><ul><li>Fairfax County, Virginia, United States
</li></ul></div><div><ul><li>Hold for NV280-Office of Administration
</li></ul></div><div><ul><li>Northern VA Community College</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title: </b>Police Dispatcher</p><p><b>
Agency: </b>Northern VA Community College</p><p><b>
Location: </b>Fairfax County - 059</p><p><b>
FLSA: </b>Nonexempt</p><p><b>
Hiring Range: </b>$21/hr</p><p><b>
Full Time or Part Time: </b>Part Time</p><p>
Additional Detail</p><div><b><br>
Job Description:</b><br>
<div>
<b>General Description:</b><br>
This position is responsible for performing a variety of communications and operational tasks in support of public safety, law enforcement, and security operations, linking those in need of assistance to those who render assistance.</div>
<div>The NOVA Police Department is established as a college-wide entity with the responsibility to maintain safety and security of all employees, students and visitors, and property owned or controlled by the College. As such, all police department employees are subject to short-term and long-term reassignments that may include different locations, rotating schedules and duties dependent on the needs of the department and/or staff professional development.<br>
<br>
<b>Duties and Tasks:</b>
</div><ul><li>Dispatcher position is responsible for the public safety at a multi-campus college.</li>
<li>The dispatcher is often the responsible entity for receiving calls for service and dispatch resources, making appropriate notifications.</li>
<li>Operate police/emergency communications equipment in accordance with existing guidelines.</li>
<li>Process requests for service by telephone and in person.</li>
<li>Maintain computerized daily communications logs.</li>
<li>This position requires working rotating shifts and is designated as &ldquo;essential&rdquo; which requires reporting for duty during holidays and times when the College is closed due to inclement weather or other events</li>
</ul>
<div><br>
<b><i>Must be able to pass a fingerprint-based criminal background check.</i></b>
</div></div><b>Minimum Qualifications:</b><br>
<div><b>
KSAs:</b></div><ul>
<li>Ability to successfully complete initial DCJS approved dispatcher/communications training</li>
<li>Ability to successfully complete department field training</li>
<li>Ability to acquire and maintain NCIC/VCIN Level A operator certification</li>
<li>Ability to successfully complete department required or DCJS required in-service training</li>
<li>Ability to follow instructions and perform with minimum supervision</li>
<li>Ability to understand and speak English clearly</li>
<li>Excellent oral (no speech limitations) and written communication skills</li>
<li>Ability to multi-task various job functions</li>
<li>Ability to handle stress under emergency situations</li>
<li>Good computer skill</li>
<li>Ability to type a minimum of 30 words per minute</li>
<li>Ability to successfully complete the written telecommunicator assessment</li></ul><div></div><div><b><br>
Minimum Work Experience:</b></div><ul>
<li>High School Diploma or equivalent.</li>
<li>Successfully pass a telecommunications assessment</li>
<li>Must be 18 years of age or older</li>
<li>Must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years</li>
<li>Successful completion of a thorough background investigation.</li>
</ul><b>Additional Considerations:</b><br>
<div><b>
Additional Considerations:</b></div><ul>
<li>Communications center experience</li>
<li>VA Department of Criminal Justice Services (DCJS) Communications Officer Certification</li>
<li>VCIN/NCIC Level A Operator</li>
<li>APCO Telecommunicator I Certification and/or other APCO certifications</li></ul></div></div>

Police Dispatcher

Virginia Community College System

<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Working Title</b></div> <div>Police Dispatcher</div>
</div><br>
<div><div><b>Role Title</b></div> <div>Emergency Coordinator I</div>
</div><br>
<div><div><b>Role Code</b></div> <div>69151-FP</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Nonexempt</div>
</div><br>
<div><div><b>Pay Band</b></div> <div>03</div>
</div><br>
<div><div><b>Position Number</b></div> <div>280W0305</div>
</div><br>
<div><div><b>Agency</b></div> <div>Northern VA Community College</div>
</div><br>
<div><div><b>Division</b></div> <div>NV280-VP Administration</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Fairfax County - 059</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$21/hr</div>
</div><br>
<div><div><b>Emergency/Essential Personnel</b></div> <div>Yes</div>
</div><br>
<div><div><b>EEO Category</b></div> <div>4-Protective Service</div>
</div><br>
<div><div><b>Full Time or Part Time</b></div> <div>Part Time</div>
</div><br>
<div><div><b>Does this position have telework options? -Telework options are subject to change based on business needs-</b></div> <div>No</div>
</div><br>
<div><div><b>Does this position have a bilingual or multilingual skill requirement or preference?</b></div>
</div><br>
<div></div><div><div><b>Work Schedule</b></div>
<div>This position is eligible to work a max of 29hrs/week.<br>
Police dept schedule; Varies, Rotating shift</div>
</div><br>
<div><div><b>Sensitive Position</b></div> <div>Yes</div>
</div><br>
<div><div><b>Job Description</b></div>
<div><div><b>General Description:</b><br>
This position is responsible for performing a variety of communications and operational tasks in support of public safety, law enforcement, and security operations, linking those in need of assistance to those who render assistance.</div><div>
The NOVA Police Department is established as a college-wide entity with the responsibility to maintain safety and security of all employees, students and visitors, and property owned or controlled by the College. As such, all police department employees are subject to short-term and long-term reassignments that may include different locations, rotating schedules and duties dependent on the needs of the department and/or staff professional development.<br>
<br>
<b>Duties and Tasks:</b>
</div><ul><li>Dispatcher position is responsible for the public safety at a multi-campus college.</li>
<li>The dispatcher is often the responsible entity for receiving calls for service and dispatch resources, making appropriate notifications.</li>
<li>Operate police/emergency communications equipment in accordance with existing guidelines.</li>
<li>Process requests for service by telephone and in person.</li>
<li>Maintain computerized daily communications logs.</li>
<li>This position requires working rotating shifts and is designated as &ldquo;essential&rdquo; which requires reporting for duty during holidays and times when the College is closed due to inclement weather or other events</li><br>
<p></p>
</ul><div>
<br>
<b><i>Must be able to pass a fingerprint-based criminal background check.</i></b>
</div></div>
</div><br>
<div><div><b>Special Assignments</b></div>
<p>May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.</p><br>
</div><br>
<div><div><b>KSA's/Required Qualifications</b></div>
<div><div><b>KSAs:</b></div><ul>
<li>Ability to successfully complete initial DCJS approved dispatcher/communications training</li>
<li>Ability to successfully complete department field training</li>
<li>Ability to acquire and maintain NCIC/VCIN Level A operator certification</li>
<li>Ability to successfully complete department required or DCJS required in-service training</li>
<li>Ability to follow instructions and perform with minimum supervision</li>
<li>Ability to understand and speak English clearly</li>
<li>Excellent oral (no speech limitations) and written communication skills</li>
<li>Ability to multi-task various job functions</li>
<li>Ability to handle stress under emergency situations</li>
<li>Good computer skill</li>
<li>Ability to type a minimum of 30 words per minute</li>
<li>Ability to successfully complete the written telecommunicator assessment</li></ul><p></p><div><b><br>
Minimum Work Experience:</b></div><ul>
<li>High School Diploma or equivalent.</li>
<li>Successfully pass a telecommunications assessment</li>
<li>Must be 18 years of age or older</li>
<li>Must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years</li>
<li>Successful completion of a thorough background investigation.</li>
</ul></div>
</div><br>
<div><div><b>Additional Considerations</b></div>
<div><div><b>Additional Considerations:</b></div><ul>
<li>Communications center experience</li>
<li>VA Department of Criminal Justice Services (DCJS) Communications Officer Certification</li>
<li>VCIN/NCIC Level A Operator</li>
<li>APCO Telecommunicator I Certification and/or other APCO certifications</li>
</ul></div>
</div><br>
<div><div><b>Operation of a State Vehicle</b></div> <div>Yes</div>
</div><br>
<div><div><b>Supervises Employees</b></div> <div>No</div>
</div><br>
<div><div><b>Required Travel</b></div>
<div>Maybe required to travel between NOVA campuses.</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>WGE_3126P</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>General Public - G</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>04/10/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div> <div>04/26/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Agency Website</b></div><div></div>
</div><br>
<div><div><b>Contact Name</b></div>
</div><br>
<div></div><div><div><b>Email</b></div>
</div><br>
<div></div><div><div><b>Phone Number</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<div>In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth&rsquo;s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:</div>
</div><br>
<div><div><b>Additional Information</b></div>
<div><div>Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.</div><div>
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA&rsquo;s commitment to inclusive excellence, please visit <b>At a Glance | Northern Virginia Community College</b>.</div><div>
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.</div><div>
We strive to ensure our employees have tools and development opportunities to support and promote NOVA&rsquo;s mission. For more information about NOVA and its programs and services, please visit our website at</div><div>
<b><i>The security of our students, faculty, and staff is very important at </i></b><b><i>NOVA</i></b><b><i>. Please take a moment to review </i></b><b><i>NOVA&rsquo;s Annual Security Reports</i></b>.</div><div><br>
<br>
<b>Employees must reside in Virginia, Maryland or District of Columbia.</b>
</div></div>
</div><br>
<div><div><b>Background Check Statement Disclaimer</b></div>
<p>The selected candidate&rsquo;s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth&rsquo;s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/</p><br>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.</div>
</div><br>
<div><div><b>ADA Statement</b></div>
<div>The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.</div>
</div><br>
<div><div><b>E-Verify Statement</b></div>
<p>VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.</p></div></div></div></div></div><div></div>

The Town of Shrewsbury

<div><div><h1 class="jobSectionHeader"><b>Job Opportunities
</b></h1>Welcome to our job posting board! Any positions available with the Town of Shrewsbury will be posted here for reference. You can subscribe to job posting notifications to be automatically alerted to our latest career opportunities by clicking on the NotityMe button.
<br>
<br>
In the Town of Shrewsbury, we believe that diversity, equity, inclusion, and belonging are the cornerstones of a vibrant and forward-thinking community. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to bring their full, authentic selves to work each day. Our goal is to create an environment where diverse perspectives drive creativity, growth, and innovation, enriching both our organization and the community we serve.
<br>
<br>
We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality.
<br>
<br>
Join us, and help us build a future that embraces everyone.
<br>
<br>
PLEASE NOTE: The Town of Shrewsbury does not have an electronic job application process (per se). We do allow applicants to download our job descriptions, and email their resumes for open and active positions ONLY. Interested applicants are NOT ENCOURAGED to submit unsolicited resumes. At this time the only permissible formats for resumes are .PDF, .DOC, and .DOCX.</div></div>
<br><p></p><div><div><div><div><div><div><p><b>Weekly Hours:</b> 37.33 Hours / Week</p><p><b><br>
Title:</b> Dispatcher</p></div><div><p><b><br>
Location:</b> Police Department</p><p><b><br>
Bargaining Unit:</b> New England Police Benevolent Association, Local # 122</p></div><div><p><b><br>
Salary Range:</b> $26.28 - 36.68 / per hour</p><p><b><br>
Department &amp; Supervisor:</b> Police Department, Dispatch Supervisor &amp; Superior Officers</p></div><br>
</div></div></div><p><b>
Summary:</b></p><div>
Are you ready to serve your community from the center of public safety? The Town of Shrewsbury Police Department is seeking qualified, dependable, and motivated candidates to join our team as a Full-time Dispatcher. This position is vital to our department&rsquo;s success, serving as the critical link between emergency responders and the public. It is the mission of the Shrewsbury Police Department to consistently deliver quality police service to the community we serve.</div><p><b>
About Us:</b></p><p>
The Town of Shrewsbury, located just 40 miles west of Boston and adjacent to Worcester, is a thriving suburban community of 38,000 residents. Our Police Department is committed to community engagement and collaborative public safety efforts to reduce crime and enhance quality of life. We operate out of a newly constructed state-of-the-art Police Station and Dispatch Center, designed for 21st-century public safety needs.</p><p><b>
Key Responsibilities:</b></p><ul><li><div>
Receive and process emergency and non-emergency calls for service</div></li><li><div>
Dispatch police and other emergency personnel in a calm, accurate, and timely manner</div></li><li><div>
Maintain detailed records of calls, responses, and unit locations</div></li><li><div>
Operate communications systems, databases, and other dispatch technology</div></li><li><div>
Provide information and support to officers, other departments, and the public</div></li><li><p>
Multitask effectively in a high-pressure environment, maintaining professionalism at all times</p></li></ul><p><b>
What We&rsquo;re Looking For:</b></p><ul><li><div>
Excellent verbal communication and listening skills</div></li><li><div>
Ability to stay calm and make quick, sound decisions under pressure</div></li><li><div>
Detail-oriented and highly organized with strong multitasking abilities</div></li><li><div>
Self-disciplined, reliable, and committed to community service</div></li><li><p>
Previous experience in dispatch, emergency communications, or law enforcement support preferred, but not required</p></li></ul><p><b>
Benefits:</b></p><p>
The Town of Shrewsbury offers a competitive benefits package, including health insurance, a pension through the Shrewsbury Contributory Retirement System, an extensive employee assistance program (EAP), and the opportunity for professional development, training &amp; career incentive pay for CPR and EMT Certifications, as well as longevity, shift differential, and competitive paid time off.</p><div>
Join a team that plays a crucial role in protecting and serving the Shrewsbury community every single day. Help make a difference by applying today!</div><p><b>
How to Apply:</b></p><div>
When applying for this position, a cover letter and resume may be sent via email to Kristina Ordung, Assistant Town Manager for Human Capital, at jobs@shrewsburyma.gov, indicating the position you are applying for in the subject line. The position is open until filled, with initial review of applicants on April 20, 2026.</div></div></div><p></p>

City of Branson

<div>
 POSITION SUMMARY: The Dispatcher I performs effective and responsive telecommunications work in the reception and transmission of 9 -1-1 telephone and radio emergency communications for both Police and Fire departments regarding Calls for Services (CFS), and inquiries from the public. The employee is responsible for collecting and evaluating information to determine jurisdiction, equipment and personnel to be dispatched. The employee utilizes a Computer Aided Dispatch (CAD) system. This position works under the direct supervision of the Communications Supervisor and a Police Sergeant, and indirectly to a Police Lieutenant, the Assistant Police Chief, and the Police Chief.
 <br/>
 <br/>
 ESSENTIAL DUTIES AND RESPONSIBILITIES: Requires a regular and consistent physical presence, at the approved time, at the Police Department telecommunications center. The duties and responsibilities required for this position include the following:
 <br/>
 <br/>
 <ul>
  <li>
   Answers telephone calls in a professional manner regarding emergencies, potential emergency or non - emergency situations.
  </li>
  <li>
   Accurately enter call data into computer.
  </li>
  <li>
   Give directions to emergency crews when needed.
  </li>
  <li>
   Monitors the movement of all emergency crews while on shift.
  </li>
  <li>
   Works closely with, and assists, the public with complaints.
  </li>
  <li>
   Accurately maintain logs and records of dispatch activity.
  </li>
  <li>
   Monitors and answers radio traffic from emergency services units in the field.
  </li>
  <li>
   Accesses drivers license and criminal records for investigation.
  </li>
  <li>
   Receives and processes complaints into the Computer Aided Dispatch (CAD) system.
  </li>
  <li>
   As needed, checks MULES system for reported stolen property and missing or wanted persons.
  </li>
  <li>
   Enters warrants into tracking database.
  </li>
  <li>
   Behaves in a manner that promotes a productive, healthy, safe and positive work environment by:
  </li>
  <li>
   Depicting trustworthiness through integrity, truthfulness, consistency and honesty, and while protecting confidential information as necessary.
  </li>
  <li>
   Creating and maintaining positive relationships at all levels by treating others with courtesy, respect and in a conflict -free professional manner, and believing the best in others.
  </li>
  <li>
   Taking into consideration the effects on others, on costs, and on intended outcomes of decisions and actions taken.
  </li>
  <li>
   Upholding public trust by being safe, enforcing safety, and working promptly, diligently and with a focus on quality.
   <br/>
   <br/>
  </li>
 </ul>
 [[]{style=""}]{#ctl00_ContentPlaceHolder1_ctl00_Title}
</div>


Police and Fire Dispatcher

University of Kentucky

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Police Dispatcher</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>RE53985</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Communications Officer</div>
</div><br>
<div><div><b>Department Name</b></div> <div>3HL00:UK Police</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Lexington, KY</div>
</div><br>
<div><div><b>Grade Level</b></div> <div>44</div>
</div><br>
<div><div><b>Salary Range</b></div> <div>$21.06-33.69/hour</div>
</div><br>
<div><div><b>Type of Position</b></div> <div>Staff</div>
</div><br>
<div><div><b>Position Time Status </b></div><div>Full-Time</div>
</div><br>
<div><div><b>Required Education</b></div>
<div>HS</div>
</div><br>
<div><div><b>Click here for more information about equivalencies:</b></div> <div>https://hr.uky.edu/employment/working-uk/equivalencies</div>
</div><br>
<div><div><b>Required Related Experience</b></div>
<div>No experience required.</div>
</div><br>
<div><div><b>Required License/Registration/Certification</b></div>
<div>Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.</div>
</div><br>
<div><div><b>Shift</b></div>
<div>Rotating 12 hour shifts with rotating weekends off. Must be able to work any of the following:<br>
1). 7:00am &ndash; 7:00pm<br>
2). 7:00pm &ndash; 7:00am<br>
<br>
Days, Nights, Weekends, Holidays, and Overtime for special events such as UK home football games.</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div>The <b>University of Kentucky Police Department</b> is seeking a <b>Communications Officer</b> to provide emergent and non-emergent support services to the UK community. This position reports to the Communications Manager within the Support Services division. The University of Kentucky Police Department prioritizes its investment of professional development and offers <b>a competitive starting pay of $24.00/hour</b> for Communications Officers.
<br>
<br>
The major job responsibilities for the Communications Officer is radio monitoring, telecommunications &ndash; emergency 911, records of activity, and monitoring and operating CJIS (Criminal Justice Information System). Specifically, Communication Officers receive and respond to a variety of emergency and non-emergency calls for services and complaints asking questions to interpret, analyze and anticipate the caller&rsquo;s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.<br>
<br>
This position operates a radio console maintaining radio communications with police and security personnel to ensure proper response to citizens&rsquo; complaints, calls for service, and officer safety. Communications Officers monitor and operate a multi-line telephone console system, TDD system for the deaf and hearing-impaired, an app-based student safety program, a mass notification system as well as a control access and camera system. This position maintains records of service and related data in a computer-aided dispatch system, and monitors, operates, and modifies information in the Criminal Justice Information System (CJIS).<br>
<br>
<b>If you are not already certified as a Telecommunicator in Kentucky, you will be required to attend a mandatory live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week. This must be completed within 1 year of your hire date.</b>
</div>
</div><br>
<div><div><b>Skills / Knowledge / Abilities</b></div>
<div>Customer service<br>
Typing<br>
Quick decision making<br>
Excellent written and verbal communication<br>
Accuracy<br>
Attention to detail<br>
Ability to learn and become proficient with new computer systems</div>
</div><br>
<div><div><b>Does this position have supervisory responsibilities? </b></div><div>No</div>
</div><br>
<div><div><b>Preferred Education/Experience</b></div>
</div><br>
<div></div><div><div><b>Deadline to Apply</b></div> <div>04/26/2026</div>
</div><br>
<div><div><b>Our University Community</b></div>
<div>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br>
<br>
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br>
<br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.</div></div></div></div></div>

City of Lubbock, TX

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><p>Operates emergency communications equipment, which receives and dispatches police emergency calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. <b>The Communications Center is a 24/7/365 operation so you will be required to work nights/weekends/holidays and overtime.</b> Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected.</p><p>
Shift differential, certification pay, and bilingual pay is offered after fully trained. <b>Ability to type 45 words per minute with 85% accuracy rate and must pass a multi-tasking skills test administered by Communications.</b> Must successfully pass audiogram, drug screen, psychological evaluation, and background investigation including credit history.</p><p></p><p><b><br>
NOTE THESE AUTOMATIC DISQUALIFIERS:</b></p><ul><li><b>
ANY CLASS B MISDEMEANOR CONVITION WITHIN THE LAST 10 YEARS</b></li><li><b>
ANY CLASS A MISDEMEANOR, FELONY CONVICTIONS, OR FAMILY VIOLENCE CONVICTION</b></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Operate sophisticated phone systems to receive emergency or non-emergency calls; obtain necessary information from callers; enter information into computer aided dispatch (CAD) system. Operate radio console to dispatch police officers based on nature of call and availability of units;</li><li>
Must possess or acquire the ability to multitask (listen to radio traffic, listen to the caller on the phone, work with multiple computer programs and systems, and type information into the computer at the same time);</li><li>
Maintain radio contact with police officers; dispatch additional officers or appropriate assistance as required or requested. Obtain and relay essential information to police officers.</li><li>
Must attain advanced geographical knowledge of the City; determine proper routing of incidents based on location;</li><li>
Maintain records and data in accordance with department procedures;</li><li>
Must become proficient and attain advanced knowledge in police computer systems, with the Texas Law Enforcement Telecommunications System (TLETS), and the Texas Crime Information Center (TCIC); and of related systems and databases; protective orders, missing persons, stolen property, criminal histories, administrative messages, warrant confirmations, etc.</li><li>
Route, transmit and interpret messages sent/received through these systems;</li><li>
Participates and attends job related meetings and training;</li><li>
Perform related duties as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p>Completion of a high school diploma or the equivalent; or any combination of relevant education and experience which provides the following:</p><p><b>
Each trainee begins their employment in a probationary status for the first six months. During this period, the trainee may be disciplined and/or dismissed for failure to perform assigned duties and responsibilities.</b></p><p><b>
Training for a dispatcher consists of three phases: call take, radio operator I, and radio operator II. Each training phase is divided into two segments: classroom training and on-the-job training. Each trainee begins in phase one, segment one, and is in a classroom setting for approximately 6 weeks. Throughout this time, the trainee will be given an opportunity to improve typing skills and job knowledge. By the end of classroom training, each trainee must demonstrate acceptable skill and knowledge by completing an on-line typing test, achieving 50 words per minute with 95%accuracy, and a written comprehensive examination with a passing score of 80%. These marks must be achieved by the trainee in order to proceed to the next step in the training process. Failure to meet the required training standards by the conclusion of classroom training could result in termination.</b></p><p><b>
Continuing from class room training, the trainee begins on-the-job training and will be required to train on all three shifts for approximately 5-7 weeks. The shifts are divided into day shift/6am-2pm, evening shift 2pm-10pm, and midnight shift/10pm-6am. Written assessment examinations will also be administered throughout on-the-job training with the passing standard also set at 80%. Additionally, the trainee's on-the-job performance is rated on a written daily observation report (DOR) throughout each training phase. A trainee is allotted a set number of training hours to achieve acceptable ratings. Failure to achieve a passing score on an assessment examination or consistent acceptable ratings on the DOR could result in termination.</b></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge and Abilities</b></h2></div>
<p></p><div><p><b><i>Knowledge of:</i></b></p><ul><li>
Emergency Communications Procedures and related procedures of the Lubbock Police departments; and of related systems, subsystems, computer programs and software used for law enforcement and dispatch purposes.</li></ul><p><b><i>
Ability to:</i></b></p><ul><li>
Acquire a Basic Telecommunicator Operator license within 1 year of employment</li><li>
Record computer data rapidly and accurately;</li><li>
Hear at a level commensurate with working conditions;</li><li>
Pass hearing and vision exam; pass psychological exam</li><li>
Remain emotionally stable during periods of emergency and stress. Extract information from distraught callers.</li><li>
Related emergency situation experience preferred;</li><li>
Maintain security and confidentiality;</li><li>
Continuous working knowledge of the City's geography;</li><li>
Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications;</li><li>
Use tact and courtesy in maintaining an effective working relationship with department employees, city supervisors and general public.</li></ul><p><b><i>
Physical Requirements</i></b></p><ul><li>
Continuously sit during the shift;</li><li>
Occasionally lift and carry up to 10 pounds;</li><li>
Occasionally reach above shoulder height;</li><li>
Continuously work with the fingers;</li><li>
Continuously coordinate eye, hand and foot to operate radio and related equipment;</li><li>
Continuously talk, see and hear.</li></ul></div></div></div><p></p>

Public Safety Dispatcher I - Police

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
<div></div>
<div>
Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
<div></div>
<div>
Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
<div></div>
<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
<div></div>
<div><b>
Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
<div></div>
<div><b>
Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
<div>
Please note that multiple positions in the same work location may be filled from this job posting.</div>
<div>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div>
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
</div></div><div><div><div><b>
Preferred Qualifications</b></div>
</div><div><div>
High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
</div></div><div><div><div><b>
Additional Benefits</b></div>
</div><div><div>
In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

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