police communications dispatcher

Okaloosa County Sheriff's Office

<div></div><div><div><div><p><b>The Okaloosa County Sheriff's Office is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.</b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p><b>PLEASE NOTE:</b><b> We currently do not have vacancies for our Communications Dispatcher positions. While we anticipate openings throughout the year, we want you to know we are looking to recruit interested and qualified candidates to be put on our Communications Dispatcher Eligibility List. By participating in this process, candidates will have a substantial majority of the recruiting process completed. When an opening does occur, those on the Eligibility List will have a quick path to be considered for an opening, when they become available.</b></p><div><b><br>
This is a 12-hour position rotating from days to nights quarterly.</b></div><div><b><br>
**B</b><b>ackground Investigation Waiver (Required): Please click on the link below for the Background Waiver **</b></div><p><b><br>
CJSTC-058-3-2025</b></p>
The duties of this position require a person to answer regular and 911 phone calls, operate a radio console, demonstrate proficiency in following established Okaloosa County Sheriff's Office communications protocol with personnel in the field, and have the ability to assist the public, deputies and other employees of the Sheriff's Office. Qualified applicants will be required to successfully pass a fingerprint scan, drug screen, call center test, interview, and background investigation.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div><br>
<p></p><div><div><div><div>Dispatches and monitors the status of deputies on patrol;<ul>
<li>Answers 911 calls and relays information in a timely manner;
</li><li>Receives non-emergency calls and provides information and/or assistance as quickly as possible;
</li><li>Must have knowledge of jurisdictional boundaries and transfer callers to other jurisdictions as necessary;
</li><li>Must have the ability to prioritize calls and must have the ability to multi-task;
</li><li>Must be able to process information received and ask appropriate follow-up questions;
</li><li>Must be able to handle high stress situations and calm hysterical callers;
</li><li>Monitors radio traffic;
</li><li>Obtains information from deputies for NCIC/FCIC checks;
</li><li>Requires regular and predictable attendance;
</li><li>Must be able to cooperatively work with coworkers and general public;
</li><li>Must be able to maintain a constant state of awareness and act in a safe manor;
</li><li>Must have the ability to follow directives and policies of the agency;
</li><li>Performs related duties as necessary.</li></ul></div></div></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><div><div><div><b>MINIMUM REQUIREMENTS FOR CONSIDERATION</b><br>
<ul><li>
Must be at least 18 years old with a high school diploma, Florida General Education Development Test (GED), or Out-of-state GED, with transcript of test results.</li><li>
Valid Florida Driver's License if required to drive a Sheriff's Office vehicle.</li><li>
Must meet minimum thresholds on CritiCall dispatcher pre-assessment.</li><li>
Must be able to operate computer, two-way radio, copier, fax and telephone.</li><li>
Must be able to work rotating shifts, weekends, holidays and overtime, scheduled and unscheduled.</li><li>
NCIC/FCIC certification and 911 certification required within 6 months of employment.</li></ul></div><b>
AUTOMATIC DISQUALIFIERS:</b><br>
The following list will result in an automatic disqualification from the hiring process. Please review this list before starting an application for employment.<ul><ul><li>Drug use within the last 12 months (illegal drug use under Federal or State law)</li><li>Misdemeanor conviction (including a plea of nolo contendere) within the last 5 years for any of the following: DUI, Battery (including domestic violence), and/or Theft.</li><li>Suspension or revocation of license in the last 3 years</li><li>Felony conviction (or pleads guilty or pleads nolo contendere)</li><li>Misdemeanor involving perjury or false statement (found guilty, pleads guilty, or pleads nolo contendere)</li><li>Dishonorable discharge from the United States Armed Forces</li></ul></ul><b>
The Okaloosa County Sheriff's Office is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state,</b></div></div></div></div></div></div><p></p>

Communications Dispatcher (Interest: Summer/Fall 2026)

Commonwealth of Pennsylvania

<div><div><div><h2 class="jobSectionHeader"><b>THE POSITION</b></h2></div>
<p></p><div><div>As a Police Communications Operator for the Pennsylvania State Police (PSP) at Troop D, New Castle, you play a key role in keeping vital communications steady and reliable. You assist callers during urgent situations while ensuring Troopers receive the information they need without delay. Your work strengthens public safety and keeps critical operations moving smoothly. This role is ideal for individuals who enjoy fast-paced challenges and want their efforts to make a real difference.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>DESCRIPTION OF WORK</b></h2></div>
<p></p><div><p>This position supports the communication needs of a State Police installation by managing calls, coordinating responses, and keeping vital information flowing. The role requires strong attention to detail and steady decision making in fast-paced situations. As a Police Communications Operator, you will perform the following duties:</p><ul><li><b>
Call Handling:</b> Receive emergency and non emergency calls, gather details from callers, and determine appropriate response priorities</li><li><b>
Incident Dispatch:</b> Relay information to Troopers through radio, telephone, and computer systems while keeping communication clear and accurate</li><li><b>
Agency Coordination:</b> Contact other agencies such as police, fire, ambulance, towing, and PennDOT to request support or share incident details</li><li><b>
Record Management:</b> Use Commonwealth Law Enforcement Assistance Network (CLEAN), Pennsylvania Justice Network (JNET), and Protection From Abuse Database (PFAD) to research records and maintain accurate electronic incident information</li><li><b>
Trooper Monitoring:</b> Track Trooper status and locations and communicate updates that support officer safety and situational awareness</li></ul><div></div><div><br>
Interested in learning more? Additional details regarding this position can be found in the position description.</div><div></div><div><b><br>
Work Schedule and Additional Information:</b></div><ul><li>
Full-time employment, 40 hours per week</li><li>
Work hours to be determined. Your schedule will include rotating shifts, weekends, and holidays, with a 30-minute lunch.</li><li><b>
Telework: </b>You will not have the option to telework in this position.</li><li><b>
Salary:</b><b><i> </i></b>In some cases, the starting salary may be non-negotiable.</li><li>
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>REQUIRED EXPERIENCE, TRAINING &amp; ELIGIBILITY</b></h2></div>
<p></p><div><div><b>QUALIFICATIONS</b></div><div><b>
Minimum Experience and Training Requirements:</b></div><ul><li>
Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; <b>or</b></li><li>
Two years of experience using computer systems for entering, updating, and retrieving information; <b>or</b></li><li>
Completion of 60 college credits;<b> or</b></li><li>
An equivalent combination of experience and training.</li></ul><div></div><div><b><br>
Special Requirements:</b></div><ul><li>
You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.</li><li>
You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.</li><li>
You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.</li></ul><div></div><div><b><br>
Additional Requirements:</b></div><ul><li>
You must be able to perform essential job functions.</li></ul><div></div><div><b><br>
Legal Requirements:</b></div><ul><li>
This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officery.</li><li>
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.</li></ul><div></div><div><b><br>
How to Apply:</b></div><ul><li>
Resumes, cover letters, and similar documents will <b>not</b> be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).</li><li>
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.</li><li>
Your application must be submitted by the posting closing date<i>. </i>Late applications and other required materials will not be accepted.</li><li><b>
Failure to comply with the above application requirements may eliminate you from consideration for this position.</b></li><li>
All application materials and interview responses must reflect the applicant&rsquo;s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools &amp; Job Seekers for additional information.</li></ul><div></div><div><b><br>
Veterans:</b></div><ul><li>
Pennsylvania law (51 Pa. C.S. &sect;7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.</li></ul><div></div><div><b><br>
Telecommunications Relay Service (TRS):</b></div><ul><li>
711 (hearing and speech disabilities or other individuals).</li></ul><div></div><div><br>
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.</div><div></div><div><br>
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.</div></div></div></div><p></p>
<br><p></p><div><div><div><p>Learn more about our Total Rewards by watching this short video!</p><p><br>
See the total value of your benefits package by exploring our benefits calculator.<br>
<br>
<b>Health &amp; Wellness</b></p><p>We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*</p><br>
<b>Compensation &amp; Financial Planning</b><br>
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. <br>
<br>
<b>Work/Life Balance</b><br>
We know there&rsquo;s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* <br>
<br>
<b>Values and Culture</b><br>
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.<br>
<br>
<b>Employee Perks</b><br>
Sometimes, it is the little &ldquo;extras&rdquo; that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.<br>
<br>
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.<br>
<br>
<ul><li>Eligibility rules apply.</li></ul></div></div></div><p></p>

Police Communications Operator

DFW International Airport

<div><p><b>Job Overview</b></p><p></p><div><p><b>
***No Experience Needed***</b></p><p><b>
***$28.16 Starting Pay.***</b></p><p></p><p>
Under the general supervision of the Public Safety Communications Supervisor, will learn the three areas of Public Safety Communications; operate telecommunications equipment to receive and evaluate incoming calls for police, fire and medical assistance; dispatch appropriate personnel and equipment to emergencies; operate and monitor the various CCTV systems and terminal alarms to provide surveillance support for daily incidents and criminal cases to local, state, and federal courts. This is a training role, requiring the learning of all areas so they may perform independently at completion of credentialing. Roles and responsibilities will be assigned to specific workstations, not simultaneously, based on staffing levels and operational needs. Work is performed in a stressful environment where a variety of calls, frequently emergency in nature, are screened and dispatched within short time frames.</p><p></p><p><b>
What you will be doing:</b></p><p></p><ul><li><p>
Works closely with senior Communicators and Supervisor on how to operate and monitor Emergency 911 system, multiple talk group two-way radio system and departmental telephone lines, receives and evaluates incoming requests for police, fire and medical assistance and dispatches police, fire and medical units as required based on the nature of the call; disseminates information to field units as required.</p></li><li><p>
Monitors status of all on-duty police, fire and medical units, coordinating availability of each unit and calling in additional on-call personnel as necessary.</p></li><li><p>
Maintains notification files and requests services from other Airport Board departments, specialized police/fire units, secondary ambulance services, wrecker services.</p></li><li><p>
Learns to conduct tests and interface functions on multiple electronic emergency systems and alarms, including the Emergency 911 system, to ensure proper operation and backup capability.</p></li><li><p>
Works closely with senior Communicators and Supervisor on how to operate the CCTV system across entire Airport campus, for incoming alarms, suspicious activities, and emergency responses; dispatches law enforcement for incoming alarms from terminal checkpoints in accordance with DPS Standard Operating Procedures and TSA regulations; monitor critical safety and security systems such as fire exit door alarms, exercising discretion in determining severity of situations and dispatching first responders accordingly.
</p></li><li><p>Monitors DPS radio traffic for calls to law enforcement, firefighters, and paramedics inside the terminals; utilizes CCTV equipment to follow and document police service calls for potential evidence in criminal or administrative cases.</p></li><li><p>
Ensures compliance with FCC regulations in telecommunications operations and monitors security areas via CCTV, dispatching law enforcement as needed.</p></li><li><p>
Supports law enforcement by retrieving, reviewing, copying, and distributing audio/visual recordings related to specific incidents, under the direction of a DPS Supervisor, for use as evidence in local, state, and federal court cases.</p></li><li><p>
Performs other related duties as assigned.
</p></li></ul><p></p><p><b>What you need:</b></p></div><p></p><div><ul><li><p>
Completion of high school curriculum or equivalent.</p></li><li><p>
Within one (1) year from hire, able to obtain the following licensure and certifications, if not already licensed/certified:
</p><ul><li><p>TCOLE Basic Telecommunicator license.</p></li><li><p>
Full Access TCIC/NCIC certification.
</p></li><li><p>Emergency Medical Dispatch certification through IAED.
</p></li></ul></li><li><p>Ability to receive required licensure and certification is required within one year of employment. If unable to obtain requirements, will be terminated from the role and able to seek other opportunities within the airport.
</p></li><li><p>Ability to pass CJIS Security Awareness Training within 30 days of employment.</p></li><li><p>
Must not have been convicted of a Class &ldquo;B&rdquo; misdemeanor within the last ten (10) years or any offense greater than a Class &ldquo;B&rdquo;.</p></li><li><p>
Must not have been convicted of any family violence offense.</p></li><li><p>
Ability to pass a personal and criminal background check.</p></li><li><p>
Ability to pass a psychological evaluation.</p></li><li><p>
Ability to pass a truth verification examination.</p></li><li><p>
Ability to pass a medical physical examination.</p></li><li><p>
Possession of a valid Class C driver&rsquo;s license.</p></li><li><p>
Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport&rsquo;s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.</p></li><li><p>
This is a designated safety sensitive position as defined in DFW Airport&rsquo;s Drug and Alcohol Administrative Policy and Procedure. Applicants selected for this position will be required to pass a drug screening test prior to employment and to submit to drug screening on a random basis during the length of their employment in the safety sensitive position.</p></li><li><p>
This is a designated Essential Employee position as defined in DFW Airport&rsquo;s Categories and Classifications Administrative Policy and Procedure. An essential employee is one whose attendance is required to maintain airport operations during an emergency or inclement weather situation.
</p></li></ul><p></p><p><b>Required knowledge, skills, and abilities:</b></p></div><p></p><ul><li><p>
Knowledge and ability to use miscellaneous software including Microsoft Excel, Word, and other programs to compile and produce routine reports.</p></li><li><p>
Knowledge of principle, practices and terminology used in CCTV monitoring and its application in real-time response situations.</p></li><li><p>
Ability to remain calm under pressure, analyze situations, and make quick decisions based on established protocols.</p></li><li><p>
Ability to prepare and maintain logs and files, documenting public safety communication activities.</p></li><li><p>
Ability to clearly and effectively communicate verbally in English across various telecommunications platforms (radio, telephone), with a focus on emergency scenarios.</p></li><li><p>
Ability to think clearly and concisely, analyze data from a variety of sources, and make rapid decisions and judgments in response to emergency requests for assistance.</p></li><li><p>
Ability to process multiple audio and visual inputs simultaneously.</p></li><li><p>
Ability to maintain effective and harmonious internal and external working relationships.</p></li><li><p>
Ability to work hours and assignments as determined by operational need; i.e., 9-1-1, Police/Fire dispatch, CCTV monitoring, or others.</p></li><li><p>
Ability to follow procedures, regulations, and protocols related to telecommunications.</p></li><li><p>
Ability to communicate orally and in writing to airport employees, supervisory staff, outside agencies, tenants and guests.</p></li><li><p>
Ability to work shift hours as assigned which may include nights, weekends, rotating shifts, and holidays.</p></li><li><p>
Ability to respond to emergency callup and to work adjusted shifts under routine and non-routine events.</p></li><li><p>
Ability to work in an environment without windows or outside contact.</p></li><li><p>
Ability to eat on the job without having a scheduled coffee or meal break.</p></li></ul><p><br>
</p><p></p><p><b>Effort:</b></p><p></p><ul><li><p>
Works in a communications center including emergency dispatch and CCTV system monitors.</p></li><li><p>
Uses keyboard devices, computer monitors, radio and telephone equipment.</p></li><li><p>
Sits for extended periods of time remaining constantly attentive to telephone calls, radio transmissions, incoming alarms and telecommunications systems.</p></li><li><p>
Reacts calmly, quickly and logically in emergency situations.</p></li></ul><p></p><p><b>
About Us</b></p><p></p><p>
We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.</p><p>
Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.</p><p>
Bring your talents to DFW. Live and work with purpose.</p></div>

911 Dispatch Trainee (Public Safety Communicator Trainee)

Allied Universal

<div><p>Security Officer Dispatch Communications</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><div><br>
Allied Universal&reg;, North America&rsquo;s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<br>
</div><br>
<h2 class="jobSectionHeader"><b>Job Description</b></h2><p></p><p><br>
As a <b>Security Officer Dispatch Communications</b> in <b>Santa Clara, CA</b>, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer at a dynamic commercial real estate location, where you will monitor activity, coordinate communication, document incidents, and support timely responses to security-related concerns. In this fast-paced role, you will help maintain smooth operations while delivering outstanding customer service. Guided by teamwork, integrity, and a people-first culture, you will make a meaningful impact every day.
</p><p></p><p><b>Position Type: Full Time</b></p><p><b>
Pay Rate: $25.40 / Hour
</b></p><p><b>Job Schedule:</b></p><div><div><div><div><b>
Day</b></div><div><b> Time</b></div></div><br>
</div><div><div><div>
Mon</div><div> 12:00 AM - 08:00 AM</div></div><br>
<div><div>
Thur</div><div> 12:00 AM - 08:00 AM</div></div><br>
<div><div>
Fri</div><div> 12:00 AM - 08:00 AM</div></div><br>
<div><div>
Sat</div><div> 12:00 AM - 08:00 AM</div></div><br>
<div><div>
Sun</div><div> 12:00 AM - 08:00 AM</div></div><br>
</div></div><p></p><p><b>
What You'll Do:</b></p><ul><li>
Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a commercial real estate location.</li><li>
Monitor communications systems, receive and document calls, alarms, and/or service requests, and dispatch appropriate personnel in a calm, problem-solving manner.</li><li>
Coordinate routine and urgent responses by relaying accurate information to on-site staff, property contacts, and/or emergency services as needed.</li><li>
Maintain detailed logs, incident reports, activity records, and other dispatch documentation to support site operations and security-related response efforts.</li><li>
Respond to incidents and critical situations with professionalism while helping to deter issues through timely communication, observation, and adherence to post orders.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
A minimum of 2 years of security-related experience is required.</li><li>
Proof of a high school diploma or GED is required by the client.</li><li>
A guard card or license is preferred.</li><li>
Comfort using a computer or tablet is preferred.</li><li>
CPR certification is preferred.</li><li>
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>
Possess a high school diploma or equivalent.</li><li>
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>
A valid driver&rsquo;s license will be required for driving positions only.</li></ul><p></p><p><b>
Why Join Us:</b></p><ul><li><b>
Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li><li><b>
Career Growth:</b> Get paid training and access to career growth opportunities.</li><li><b>
Financial and Health Benefits:</b> Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li><li><b>
Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><div><b><br>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</div><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417</p><h2 class="jobSectionHeader"><b><br>
Requisition ID</b></h2><br>
2026-1611575</div>

Security Officer Dispatch Communications

Serco

<div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><p><br>
Are you looking for a career where you can make a significant impact every day? Join Serco as a DOTD Motorist Assistance Patrol (MAP) Emergency Response Unit Dispatcher, supporting the Louisiana Department of Transportation and Development (DOTD) in Lake Charles. Our team plays a vital role in roadway safety, helping detect, verify, and respond to incidents that affect drivers across the state.<br>
As a Dispatcher, you will monitor roadway conditions, communicate with DOTD personnel, law enforcement, and first responders, and coordinate Motorist Assistance Patrol (MAP) units to ensure roads are cleared quickly and safely.</p><div><b><br>
As a Dispatcher, you can expect to:</b><br>
<ul><li>Operate ATMS iNet software to monitor and control traffic management devices, including CCTV cameras, Digital Message Signs (DMS), ramp meters, and emergency gates.</li><li>Detect and verify roadway incidents (e.g., crashes, debris, disabled vehicles, spills) through live video monitoring.</li><li>Dispatch MAP units via radio, phone, or landline using established protocols, ensuring accurate communication of incident details and locations.</li><li>Coordinate directly with law enforcement, EMS, fire departments, towing companies, and DOTD personnel to manage and clear incidents.</li><li>Track MAP vehicle locations using GPS-enabled software to direct resources where needed most.</li><li>Activate and manage Amber Alerts and other roadway advisories in coordination with DOTD</li></ul>
and Louisiana State Police.<br>
<ul><li>Monitor weather and roadway conditions; communicate updates and post information to</li></ul>
5llla.org.<br>
<ul><li>Perform accurate logging, recordkeeping, and incident documentation in compliance with DOTD and FCC regulations.</li><li>Support DOTD during severe weather, emergencies, and large-scale special events.</li><li>Participate in annual MAP ride-alongs, ongoing training, and performance evaluations.</li></ul></div><div><b><br>
Qualifications - To be successful in this role you will have:</b><br>
<ul><li>High School Diploma or GED</li><li>Technical skills gained through prior communications experience or on-the-job training</li><li>Ability to communicate clearly and effectively under stressful conditions</li><li>Proficiency in typing and using CAD systems, CCTV, radio equipment, and computer programs</li><li>0-2 years of customer support or equivalent experience within the last three years</li><li>Flexibility to work 12-hour shifts, including nights, weekends, holidays, and declared emergencies</li><li>Strong English writing and speaking skills, with the ability to produce clear and grammatically correct communications</li><li>Ability to complete and successfully pass a 5-week paid training program Preferred Qualifications:</li><li>1-2 years of prior police or emergency response dispatching experience</li></ul>
<br>
<ul><li>Knowledge of public safety operations Additional Requirements:</li></ul>
This position is contingent upon passing a pre-employment criminal history check and drug screen.</div><h3 class="jobSectionHeader"><b><br>
Company Overview</b></h3><br>
<p>
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
<br>
<br>
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
<br>
<br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
<br>
<br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
<br>
<br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<h3 class="jobSectionHeader"><b>
Pay Transparency</b></h3><br>
<p>
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
<br>
<br>
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li></ul><br>
<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
<br>
<br>
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

MAP Emergency Response Dispatcher

Rice County, MN

<p></p><div><div><div><div><div><b>THE RICE /STEELE 911 CENTER LOCATED IN OWATONNA, MN IS CURRENTLY ACCEPTING APPLICATIONS TO FILL ONE FULL TIME PUBLIC SAFETY SUPERVISOR POSITION.</b><br>
<b>**This position is currently based in Owatonna, MN. A new center is being constructed in Faribault, MN and we anticipate relocating to the new facility in Summer 2026.</b><div><br>
$29.37 - $39.97 hourly based on Public Safety Experience</div><div>
Shift and Weekend Differential of $0.75 added for all hours worked 6:00pm-6:00am and all day time weekend hours worked 6:00am-6:00pm</div><div>
Additional pay opportunities for Communications Training Officers and Acting Lead assignments</div></div></div><br>
Under general supervision, the Public Safety Telecommunicator is responsible for receiving and prioritizing all emergency and non-emergency requests for service and for dispatching appropriate public safety personnel and equipment in response to calls for service. This position is of critical importance for community and public safety, operating 24/7; including nights, weekends and holidays. Employees are required to use computer technology, which requires a high level of accuracy, attention to detail and multi-tasking skills.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<div><p><br>
<b>Answering and Dispatching calls:</b></p><ul><li>
Gather information via multi-channel radio, 911 emergency and non-emergency phone systems, and computer terminal. Responsible for exercising independent judgment to solicit, identify, assess, evaluate, prioritize, summarize and transmit information regarding calls for service</li><li>
Answer incoming calls (radio and telephone). Ascertain nature of situation and its location</li><li>
Monitor radio activities and provide supplemental information, personnel and equipment</li><li>
Dispatch police, fire, EMS, rescue, and reserves and monitor all radio channels.</li><li>
Utilize extensive training, departmental policies, procedures and guidelines, mandates, and laws governing a dispatcher's response and conduct to determine appropriate procedure and necessary action</li><li>
Making calls for officers: tow request, detox, judges, public works, etc.</li><li>
Operate CAD to enter, receive and manipulate associated data, tracking activity and location of personnel and equipment</li><li>
Monitor severe weather and sound sirens, when needed</li></ul><b>
Maintenance and Administration of Equipment:</b><ul><li>
Monitor multiple radio channels on ARMER. Assist in coordinating activities between law enforcement, fire/rescue, medical, emergency management, municipal utility, and County Highway units operating in the field</li><li>
Utilize the CAD and Records Management Systems (RMS) to their fullest capacity</li><li>
Operate National Crime Information Center (NCIC)/Minnesota Justice Information Systems (MNJIS) terminal to exchange information with other law enforcement agencies and verify driver records, vehicle registrations, criminal histories, stolen and recovered property, etc.</li><li>
Operate public notification system by sending out emergency notifications to public or page out SWAT, dive team or others as needed</li></ul><b>
Data Processing:</b><ul><li>
Request, disseminate, enter, verify, modify and cancel protected data through computerized terminals linked to State, Federal, Interstate and local Law Enforcement systems to include but not limited to; driver and motor vehicle information, National Crime Information Center (NCIC) 'hot files'; criminal histories; persons, property, vehicle and other restricted data files</li><li>
Assist records and jail staff with entering and removing NCIC/MNJIS records</li><li>
Provide general information not limited to; filing police reports, impounded vehicles, returned property, locations in the county; various telephone, address and contact information, special event information etc.</li><li>
Search databases for information requested by officers</li><li>
Court attendance, if necessary</li></ul><b>
Other Duties:</b><ul><li>
Notify Shift Supervisor of all critical incidents or other matters requiring their attention</li><li>
Answer questions and complaints from the public in a courteous and tactful manner</li><li>
Train new employees</li><li>
Maintain a clean and respectful work environment while on duty</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>MINIMUM POSITION REQUIREMENTS:</b><br>
<ul><li>
High School Diploma or GED</li><li>
Possess and maintain a valid driver&rsquo;s license</li><li>
Must pass required background check</li><li>
Must pass required psychological evaluation</li><li>
Process basic computing skills, including a good knowledge of and experience using: E-mail and Microsoft Outlook, web browsing, basic computer mapping, Adobe pdf viewer, word processing and spreadsheet software, and ability to type 30 WMP.</li></ul><br>
<b>
DESIRED QUALIFICATIONS:</b><br>
<ul><li>
Communications experience</li><li>
Two years of experience as a public safety Communications Operator or Dispatch</li><li>
Experience in Customer Service</li><li>
Experience or education in law enforcement, fire or EMS training</li><li>
Previous experience in Criminal Justice, Corrections or Courts</li></ul><br>
<b>
REQUIRED LICENSES/CERTIFICATIONS:</b><br>
<ul><li>
State of MN Criminal Justice Information System (CJIS) certification</li><li>
NIMS Training</li><li>
Public Safety Telecommunicator Certification</li><li>
Law Communications Certification</li><li>
Fire Communications Certification</li><li>
Emergency Medical Dispatcher Certification</li></ul></div><p>
Training for the above certifications are provided by the employer and required within six months of hire as a condition of continued employment.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>HOURS:</b> This position involves Full-time hours which are generally a 12 hour shift in a 24/7/365 environment. You may be required at times to work outside of your regularly scheduled hours under certain circumstances.<br>
<br>
<b>SELECTION PROCESS:</b> May include, but not limited to: job related interview process, typing and comprehension testing, criminal history background check, background investigation and psychological evaluation.</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Rice &amp; Steele 911 Center offers a complete benefit package including medical, dental, life insurance, holiday, sick leave and long-term disability insurance.</p></div></div></div>

Public Safety Telecommunicator - Rice/Steele 911 Dispatch Center

Orange County, FL

Assistant Dispatcher Supervisor

Search 2176+ Police communications dispatcher jobs near you this June. New roles added regularly across leading industries. Apply today.