police communications dispatcher

State of New Mexico

Posting Details
<br><br>
New Mexico State Police (NMSP) serves our state as the premier law enforcement agency. Our mission begins with establishing partnerships and relationships within our communities that mitigate and prevent crime. The NMSP Communications Bureau provides 911 dispatching services to NMSP and various partnering agencies throughout the state. It provides emergency and non-emergency service response to the citizens and visitors of New Mexico. We have three Communications Centers across the state where dispatchers receive, evaluate, and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety. This position is based in Albuquerque, New Mexico.
<br><br>
The starting hourly wage for a non-certified dispatcher (Associate Public Safety Dispatcher) is $22.94. The hourly wage for certified dispatchers with 2-9 years' experience is $25.67, 10-17 years' experience is $26.40, 18-24 years' experience is $27.13 and 25 years or more is $27.89 an hour. Certified dispatchers may receive extra compensation for having a degree or certain certifications.
<br><br>
This position requires Public Safety Telecommunicator (PST) Certification at hire. If you are not currently certified but are willing to become certified within a year of hire, apply for the Associate Public Safety Dispatcher (DPS #18387) position currently posted (JOB ID: 163543).
<br>Why does the job exist?
<br><br>
Looking for a rewarding career serving your community? The emergency dispatcher position is a critical communication point that receives incoming calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch (CAD) system. It supports various first responder agencies such as Law Enforcement and Fire and Medical Response Departments in communicating accurate and timely information. Being an emergency dispatcher carries a weight of responsibility and dedication that extends beyond the required skills. The work dispatchers do is incredibly challenging and indispensable as the first point of contact when responding to people in need of assistance.
<br>How does it get done?
<br><br>
This demanding position receives emergency and non-emergency calls, understands the caller's needs and prioritizes calls according to urgency and importance. Emergency dispatchers report and relay incidents such as accidents, fires, and other emergency situations to law enforcement agencies, safety personnel, and other appropriate parties. They operate a complex multi-channel communications system and provide support services.
<br><br>
<b>Essential functions include, without limitation:</b><br>
<ul>
<li>Receives emergency and non-emergency calls; efficiently gathers, evaluates, prioritizes and documents information from callers</li>
<li>Dispatches police, fire and EMS field units to specific locations using a CAD system, multiple video display terminals, two-way radio dispatch console and related equipment</li>
<li>Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel</li>
<li>Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus</li>
<li>Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for police, fire or medical service assistance or to notices of wanted persons, stolen property, warrants and all-points bulletins; maintains confidentiality of information</li>
<li>Maintains familiarity with area geography including major streets and buildings; recognizes circumstances that may pose hazards to public safety field units and the public</li>
<li>Maintains up-to-date understanding of public safety policies and procedures for the police, fire, EMS and other emergency service providers</li>
<li>Responds to routine and non-routine inquiries regarding police, fire or emergency medical services; properly classifies and prioritizes any report or complaint and determines appropriate course of action; provides appropriate referrals as necessary</li>
<li>Works varying shift lengths, including days, evenings, nights, weekends, holidays and overtime</li>
<li>Supplies information to the public as needed</li>
<li>Performs a variety of related clerical work in the Communications Center</li>
</ul>
Who are the customers?
<br><br>
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
<br>Ideal Candidate
<br><br>
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
<br>Minimum Qualification
<br><br>
High School diploma or equivalent and one (1) year of police and/or emergency dispatch experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.
<br>Employment Requirements
<br><br>
Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
<br><br>
In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
<br><br>
Applicants must be able to type 35 net words per minute or higher. The hired candidate must show Public Safety Telecommunicator (PST) certification through the NM Law Enforcement Academy (LEA) or accredited satellite academy within one year of their hire date.
<br>Working Conditions
<br><br>
Work is performed in a 24/7 law enforcement setting with exposure to visual/video display terminal (VDT) and extensive computer and telephone usage with extended periods of sitting. NMSP emergency dispatchers work varying shift lengths and must be able to work a flexible schedule that includes days, evenings, nights, weekends, holidays and overtime. Minimal travel may be required.
<br>Supplemental Information
<br><br>
Do you know what Total Compensation is? Click here
<br><br>
<b>Agency Contact Information:</b> Stefanie Ortega, 505-548-0955 Email
<br><br>
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
<br><br>
Bargaining Unit Position
<br><br>
This position is not covered by a collective bargaining agreement.

Public Safety Dispatcher, Certified (DPS #18387)

Southwest General Health Center

<div><div><div><div><p>Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!</p>
<p>Why work at SWGHC? In addition to the outstanding culture, we offer great benefits, free parking and are close to the turnpike and I71. Come join our team! #loveajobthatlovesyouback</p><br>
<p></p>
<p><b>POLICE DISPATCHER</b></p>
<p>Southwest General Police Dispatchers provides effective and efficient communications with police officers, medical staff, patients, and visitors. Southwest General Police Dispatcher are responsible for monitoring all; police radios, phones, computers, computer-aided dispatch programs, LEADS, and video surveillance cameras.</p><br>
<p></p>
<p><b>POSITION SUMMARY:</b></p>
<ul><li>Answer calls from the public concerning emergency and non-emergency situations.</li>
<li>Dispatch all services personnel and equipment, by radio or phone, as required.</li>
<li>Maintain records (RMS), forms, and other documents.</li>
<li>Assist all non-related calls or non-emergency calls by providing the caller with appropriate information or referral.</li>
<li>Maintain dispatch center, radio, and telephone equipment as required.</li>
<li>Monitor Camera system, Fire panel, Panic/ Door alarms.</li>
<li>Assist in training new dispatchers.</li>
<li>Performs all necessary related duties as required, or directed by command staff.</li>
<li>Effectively assist other law enforcement agencies calls.</li></ul><br>
<p>
</p><p><b>MINIMUM QUALIFICATIONS:</b></p>
<p><b>Education:</b><br>
High school diploma or equivalent required.<br>
Must have LEADS certification or be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.</p>
<p><b>Required length of experience:</b><br>
Prefer one year of law enforcement (dispatching) or security dispatching experience.<br>
Must have a basic understanding of computers, CAD (computer aided dispatch) system, and phone networks.<br>
Prefer experience with LEADS, TAC RMS, and OHLEG.<br>
Must be able to effectively communicate both written and verbal.<br>
Ability to multitask is essential to success in this role.<br>
</p><b>Required licensure, certification, and/or registry:
</b><br>
LEAD certification is required and must be obtained within 60 days of hire and maintained throughout employment.<br>
Must be 18 years of age or older.<br>
Must possess a valid Ohio driver's license .<br>
</div></div></div><br>
Location: Southwest General &middot; POLICE DEPARTMENT<br>
Schedule: FULL-TIME, Days, 7:00am-7:00pm &amp; EOW</div>

POLICE DISPATCHER

University of Colorado

<div></div><div><div>University Staff<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
Police Communications Lead</b></p><div><p><b>
Department of Public Safety</b></p></div><p></p><p><b><br>
Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!</b></p><p><b>
Who We Are</b></p><p>
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Police Communications Lead to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.</p><p>
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery&mdash;a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.</p><p><b>
Salary/Pay</b><b> Range</b>: $ 60,637 - $78,241 annually. Compensation will be commensurate upon experience and qualifications.This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.</p><p><b>
Work Location:</b> On-Site</p><p><b>
Benefits at a Glance</b></p><p>
At UCCS, our employees are our most valued asset. We're proud to offer:</p><ul><li>
Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.</li><li>
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.</li><li>
Financial &amp; Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.</li><li>
Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.</li><li>
Wellness &amp; More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.</li><li>
Want to know your total compensation? Use our calculator to get the complete picture!</li></ul><p><b>
Summary</b></p><p>
The Police Communications Lead position with the University of Colorado Colorado Springs (UCCS) Department of Public Safety serves as an advanced professional role within the Police Communications Center. This position performs the full scope of dispatcher duties while exercising a high level of discretion, analytical skill, and operational expertise in complex and high-risk public safety situations.</p><p>
The Police Communications Lead functions as a subject matter expert and operational leader, providing guidance, mentoring, and professional support to dispatch staff without formal supervisory authority. This role supports operational continuity, training, quality assurance, and process improvement while working closely with the Police Communications Manager to maintain effective and compliant communications operations.</p><p>
This position is designated as an essential employee. You may be required to &ldquo;stay late&rdquo; or &ldquo;come in early&rdquo;, as needed. You may also be required to respond to any emergencies as needed.</p><p>
This position requires participation in a rotating on‑call schedule, including nights, weekends, and holidays.</p><p><b>
Essential Functions</b></p><p>
The duties and responsibilities of the position include, but are not limited to:</p><ul><li>
Perform all core responsibilities of a Dispatcher, including receiving emergency and non-emergency calls, assessing and prioritizing information, dispatching appropriate public safety resources, and maintaining accurate and detailed records in the Computer-Aided Dispatch (CAD) system.</li><li>
Serve as a lead dispatcher and subject matter expert, providing day-to-day operational guidance and support to dispatch staff in accordance with departmental policies and procedures.</li><li>
Exercise independent judgment in managing complex, sensitive, or high-priority incidents requiring advanced decision-making and problem-solving skills.</li><li>
Provide mentoring, coaching, and on-the-job guidance to new and experienced dispatch staff; assist in training delivery and skills development.</li><li>
Assist in the development, coordination, and refinement of training programs, dispatch protocols, and operational procedures.</li><li>
Participate in quality assurance activities, including review of call-handling practices, documentation accuracy, and adherence to established standards.</li><li>
Provide constructive feedback and recommendations to support individual performance and continuous operational improvement.</li><li>
Support scheduling and staffing coverage needs, particularly during the absence of the Police Communications Manager.</li><li>
Act as a liaison between dispatch staff and management to facilitate communication, consistency, and operational continuity.</li><li>
Participate in special projects, system implementations, and operational initiatives as assigned by the Police Communications Manager or designee.</li></ul><p><b>
Tentative Search Timeline</b></p><ul><li>
Priority will be given to applications submitted by: <b>May 20, 2026</b><b>.</b></li><li>
Potential interview dates: <b>May 25 - 29, 2026</b></li><li>
Potential start date: <b>July 1, 2026</b></li></ul><p>
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.</p><p>
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.</p><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><ul><li>
Education:<ul><li>
High school diploma or GED is required</li><li>
Associates or bachelor's degree in criminal justice, communications, or a related field is preferred</li></ul></li><li>
 Experience:<ul><li>
Must have experience in public safety dispatching</li><li>
Must have lead-level or informal leadership experience in public safety or communications environment</li><li>
Experience with CJIS, CAD, NCIC, and CCIC systems is preferred</li></ul></li><li>
Special Qualifications:<ul><li>
Must have current NCIC/CCIC certification</li><li>
Required certifications: CBI, FEMA, IS-100.C; IS-200; IS-700 B; and Notary Public</li><li>
Current Communications Training Officer (CTO) certification is preferred</li><li>
Highly qualified applicants will have advanced certifications in emergency communications or public safety disciplines</li></ul></li><li>
Bilingual proficiency in Spanish is preferred.</li></ul><p>
The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination &ndash; before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions.</p></div><div></div><div><div><br>
</div></div><div><b>
Special Instructions to Applicants</b><b>:</b> &middot; Applications submitted by 5/20/2026 will receive full consideration. &middot; Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 39862). &middot; Official transcripts will be required upon hire. &middot; Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information.<div>
</div>
If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. This position does not include new visa sponsorship for individuals outside the U.S. Candidates must already be in the United States with valid work authorization or an employment-based visa. The university will not initiate sponsorship for those who do not currently hold a U.S. work visa or authorization. If you already have valid U.S. work authorization or are on a visa that permits employment, we welcome your application. Applicants should either reside in Colorado or be prepared to relocate within two months of starting employment. We&rsquo;re excited to welcome new team members and will provide support and resources to help make your transition to Colorado as smooth as possible.<div></div><div><br>
</div><b>
Application Materials Required</b><b>:</b> Cover Letter, Resume/CV<div>
</div><b>
Application Materials Instructions</b><b>:</b> Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials. Applications that are missing required attachments will not be considered.<br>
<div></div>
<div>
</div></div><div><b>Job Category</b><b>:</b> Public Safety/Enforcement and Protective Services<div>
</div></div><div><b>
Primary Location</b><b>:</b> Colorado Springs<div>
</div></div><div><b>
Department</b><b>:</b> C0001 - Colorado Springs Campus - 40121 - VCAF-Police Operations<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div></div><div><b>
Posting Date</b><b>:</b> May 8, 2026<div>
</div></div><div><b>
Unposting Date</b><b>:</b> Ongoing<div>
</div></div><div><b>
Posting Contact Name</b><b>:</b> Chad Keirns<div>
</div></div><div><b>
Posting Contact Email</b><b>:</b> ckeirns@uccs.edu<div>
</div></div><div><b>
Position Number</b><b>:</b> 00419103</div></div>

Police Communications Lead

State of Vermont

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
<div></div>
<div>
Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
<div></div>
<div>
Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
<div></div>
<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
<div></div>
<div><b>
Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
<div></div>
<div><b>
Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
<div>
Please note that multiple positions in the same work location may be filled from this job posting.</div>
<div>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div>
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
</div></div><div><div><div><b>
Preferred Qualifications</b></div>
</div><div><div>
High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
</div></div><div><div><div><b>
Additional Benefits</b></div>
</div><div><div>
In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

PSAP Emergency Communications Dispatcher I - Westminster

Valley Emergency Communication Center (VECC)

<p><i><b>911 Dispatcher/Communications Officer</b></i><br/>Are you looking for an opportunity to assist the public and first responders? Would you like to have a career that makes a difference in an environment where your talents and dedication will truly be valued?</p><p><b>Join our team at SLVECC</b>! Our Communications Officers often make urgent decisions affecting the life, health, and welfare of the public and public safety personnel. SLVECC&rsquo;s Communications Officers receive calls for one or a combination of emergency situations that require police, fire, and medical services, and dispatch the appropriate personnel and equipment in response to the calls. Communications Officers are the critical link between callers and first responders.</p><p><b>Communications Officer Training is Scheduled to Start July 27, 2026</b></p><p><b>SUMMARY/GENERAL DESCRIPTION OF POSITION:</b>Under general supervision of the Training Coordinator and Shift Supervisor, employee will learn and become competent to receive, process and transmit routine non-emergency and emergency calls for police, fire, medical responders and other public safety departments via telephone and other communication devices.</p><p><b>ESSENTIAL DUTIES &amp; JOB FUNCTIONS:</b>Receive requests for police, fire and medical service by phone and answer routine 911 emergency and complaint telephone calls. This position is responsible for obtaining and gathering data concerning the authenticity, nature, and location of the incident and caller's identity; based on established operating procedures. Determines if the situation requires a dispatch of departmental personnel and equipment and/or relays the information to appropriate department or agency.</p><ul><li>Evaluates speech and emotional state of caller. Takes action necessary to calm caller, provides advice, counsel, assistance, and referral services as required by the circumstances.</li><li>Reads and interprets information on dispatch console screen to determine the reliability of dispatch priority assigned to incident, the accuracy of assignment, and the order in which calls should be dispatched.</li><li>Determines priorities of calls and transmits information and assigns units in the field and determines if follow-up action is necessary.</li><li>Operates computer terminal to transmit or receive police record information.</li><li>Ability to take information from multiple sources regarding an ongoing situation and produce an accurate narrative with key elements and facts.</li><li>Ability to listen and/or give instructions while quickly and accurately entering information using a keyboard.</li><li>Ability to remember and accurately transcribe spoken information including names, addresses, sequences of letters and numbers, descriptions and directions.</li><li>Relays medical and other instructions to field units according to established protocols.</li><li>Maintains appropriate records and prepares reports of activities occurring during shift.</li><li>Emergency dispatching of other public service agencies as needed to actively prevent or detect crime and enforce criminal statues or ordinances of the state of Utah or any of its political subdivisions.</li><li>Response to situations involving threats to public safety and making emergency decisions affecting the lives and health of others.</li><li>Performs duties that consist of providing community protection and communicates with the public, user agencies, and outside agencies in a courteous, effective and in a professional manner.</li><li>Ability to work on any shift, any day of the year including holidays, and to work mandatory overtime as necessitated by events of the day or for anticipated heavy service load events/shifts.</li><li>Demonstrates an ability to effectively listen, speak and write and interact within a diverse workgroup and with emergency personnel.</li><li>Demonstrates ability to maintain a professional demeanor in complex or difficult situations and ability to produce clear, written correspondence.</li><li>Cultivate and maintain a climate that is free of harassment, intimidation, and disrespect.</li><li>Perform other duties as required or assigned.</li></ul><p><b>WORKING CONDITIONS:</b>Work schedule requires overtime, nights, evenings, weekends, and/or holidays. Work is confined to an immediate work area that requires continuous staffing. Sit for long periods, using telephones, and computers. Time is spent at computer display terminals, viewing monitors and observing traffic patterns. Work involves sensitive telephone contact with the members of the public, who may be hostile, emotional, unstable, or physically or mentally distraught. This position requires the ability to deal with times of high stress due to medical and other emergencies. Light physical effort required. Regularly required to sit or stand, bend and move about the facility.</p><p><b>To be considered for a Communications Officer position at SLVECC you must meet the following requirements</b></p><ul><li>You must be at least 18 years of age</li><li>You must be a high school graduate or have received your GED</li><li>You must submit a complete application which includes ten years work experience (if applicable)</li><li>You must be able to type a minimum of 40 wpm net (Type test will be administered by SLVECC)</li><li>You must possess clear oral communications skills</li><li>You must demonstrate the ability to act and think clearly in emergency/pressure situations</li><li>You must possess the ability to operate the necessary radio, telephone, and computer equipment</li><li>Our center operates 24/7. You must be prepared to work day, swing and graveyard shifts, as well as holidays and weekends</li><li>You must be able to pass a multitasking test with a score of 80% (Criticall test will be administered by SLVECC)</li><li>You must be able to successfully pass a pre-employment background check. drug screen and hearing/vision tests</li></ul><p><b>Other</b></p><ul><li>Prior dispatch experience is preferred but not required</li><li>Any relevant training, education and/or certifications are preferred but not required</li></ul><p><b>Benefits</b></p><ul><li>Medical, dental, vision insurance</li><li>Company paid life insurance</li><li>Wellness program</li><li>6.2% 401 company contribution</li><li>Company paid participation in URS</li></ul><p><b>APPLY ONLINE AT WWW.VECC911.COM or use the following link</b></p><p>https://secure6.saashr.com/ta/6199703.careers?CareersSearch</p><p><b>EEO/AA/M/F/VET/DISABILITY</b></p><p><b>Drug Free Workplace</b></p><p>Job Type: Full-time</p><p>Pay: $23.69 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>457(b)</li><li>Dental insurance</li><li>Dependent health insurance coverage</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Military leave</li><li>On-the-job training</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

911 Dispatcher/Communications Officer

State of Iowa - Executive Branch

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Be the Lifeline: Join the Iowa Department of Public Safety as a Dispatcher/ Communications Center Specialist
  <br/>
  <br/>
 </strong>
 Do you thrive under pressure, communicate clearly, and have a commitment to public service?
 <strong>
  The State of Iowa Department of Public Safety
 </strong>
 is seeking detail-oriented, highly dependable individuals to serve as
 <strong>
  Dispatchers/ Communications Center Specialists
 </strong>
 , acting as the critical link between emergency calls and first responders. Whether you&rsquo;re beginning your career in public safety or bringing prior experience to the table, we offer an opportunity to make a real difference every single day.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Communications Center Specialist, you&rsquo;ll be at the center of emergency operations&mdash;handling public safety and criminal justice information via phone, two-way radio, and digital systems. Your decisions directly impact the safety of law enforcement and the public, and your calm demeanor and quick thinking will help preserve lives and property across the state of Iowa.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 In addition to the core duties, you&rsquo;ll:
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 <br/>
 <ul>
  <li>
   Elicit critical information from private citizens and partner agencies, ensuring that accurate data is relayed to the appropriate law enforcement or emergency personnel.
  </li>
  <li>
   Monitor, identify, and report issues with the computerized switching system and coordinate timely repairs.
  </li>
  <li>
   Receive and enter road condition reports and towed vehicle updates into the statewide computer system.
  </li>
  <li>
   Operate two-way radios, telephones, and law enforcement data systems to support real-time communication with police, fire, and medical services.
  </li>
  <li>
   Retrieve and relay confidential records from the IOWA System, NCIC, and NLETS to authorized officials.
  </li>
  <li>
   Maintain ongoing contact with investigative officers to ensure situational awareness and officer safety during potentially dangerous interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Department
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Iowa Department of Public Safety (DPS) i
 </strong>
 s a statewide law enforcement agency committed to serving the people of Iowa with leadership, integrity, and professionalism. We uphold the core values of courtesy, service, and protection, and collaborate with federal, state, and local jurisdictions within the criminal justice community to provide for the safety of people living in or traveling through the State of Iowa.
 <br/>
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 <strong>
  DPS Is Comprised Of The Following Divisions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Iowa State Patrol
  </li>
  <li>
   Iowa Division of Criminal Investigation
  </li>
  <li>
   Iowa Division of Narcotics Enforcement
  </li>
  <li>
   Iowa State Fire Marshal
  </li>
  <li>
   Division of Professional Development and Support Services
  </li>
  <li>
   Division of Intelligence
  </li>
  <li>
   Administrative Services Division
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 We&rsquo;re searching for individuals who demonstrate:
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 <br/>
 <ul>
  <li>
   Clear, calm, and professional communication under stress
  </li>
  <li>
   Strong attention to detail and critical thinking skills
  </li>
  <li>
   The ability to work flexible, irregular hours including nights, weekends, and holidays
  </li>
  <li>
   A strong sense of integrity, discretion, and teamwork
  </li>
  <li>
   Familiarity with Iowa geography or the ability to learn it quickly
  </li>
  <li>
   Commitment to public safety and the mission of DPS
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 Communications Center Specialist 1:
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 <br/>
 <ul>
  <li>
   High school diploma or GED.
  </li>
  <li>
   Must pass a thorough background investigation.
  </li>
  <li>
   Must pass a physical and psychological evaluation provided by the Department of Public Safety (includes vision corrected to 20/20, normal hearing with minimal loss, and normal speech).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Communications Center Specialist 2
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Two years of full-time experience in a public safety communications role; OR
  </li>
  <li>
   Equivalent education/experience (30 semester hours in law enforcement = 1 year of experience, max 2 years substitution); OR
  </li>
  <li>
   One year of full-time experience as a Communications Center Specialist 1 within the State of Iowa.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us?
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 As a State of Iowa Executive Branch agency, the Department of Public Safety offers a supportive, mission-driven work environment and comprehensive benefits, including:
 <br/>
 <br/>
 <ul>
  <li>
   Health, dental, and life insurance
  </li>
  <li>
   Nine paid holidays, plus generous paid vacation and sick leave starting on your first day
  </li>
  <li>
   Iowa Public Employees Retirement System (IPERS) defined benefit program
  </li>
  <li>
   Professional development opportunities, including paid training, certifications, and conferences
  </li>
  <li>
   Employee discounts through various vendors
  </li>
  <li>
   A collaborative and positive workplace culture where your work truly matters
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Applicants are encouraged to attach a resume and cover letter to their online application.
  </li>
  <li>
   The selection process may include phone or in-person interviews and could take up to 120 days.
  </li>
  <li>
   This is not a remote position.
  </li>
  <li>
   Applicants are welcome to explore additional employment opportunities within DPS.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Apply Today!
  <br/>
  <br/>
 </strong>
 If you&rsquo;re ready to be the voice behind the response&mdash;the calm in the chaos&mdash;we invite you to apply and join our dedicated team of public safety professionals.
 <br/>
 <br/>
 <strong>
  Candidates are encouraged to also apply to Law Enforcement Dispatcher/
 </strong>
 <strong>
  Communications Center Specialist 1 26-02879
 </strong>
 <strong>
  . Candidates will only be considered for the individual requisition(s) that they have applied for. The decision to apply for Law Enforcement Dispatcher/Communications Center Specialist 1 -will not affect whether or not a candidate is considered for this requisition.
  <br/>
  <br/>
 </strong>
 <strong>
  E-Verify and Right to Work
  <br/>
  <br/>
 </strong>
 The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal
 <strong>
  Right to Work
 </strong>
 laws, which protect employees&rsquo; rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .
 <br/>
 <br/>
 <strong>
  Minimum Qualification Requirements
  <br/>
  <br/>
 </strong>
 Two years of full-time (or equivalent part-time) experience as a Communications operator, dispatcher, or radio operator in a city, county, state, federal, commercial or industrial communications center;
 <br/>
 <br/>
 OR
 <br/>
 <br/>
 any equivalent combination of education and experience on the basis of one year of full-time experience equals 30 semester hours of college level course work in law enforcement or a related field with a maximum substitution of two years;
 <br/>
 <br/>
 OR
 <br/>
 <br/>
 employees with current continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Communications Center Specialist 1 shall be considered qualified.
 <br/>
 <br/>
 For additional information, please click on this link to view the job description.
 <br/>
 <br/>
 <strong>
  Additional Qualification Requirements
  <br/>
  <br/>
 </strong>
 Ability to pass a thorough background investigation by the Division of Criminal Investigation.
 <br/>
 <br/>
</div>


Storm Lake Law Enforcement Dispatcher/Communications Center Specialist 2

City of Dublin

JOB
<br>Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this Recruitment VideoThis posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted. Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here: bit.ly/NRECCAppThe Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.First Shift: 6:45 a.m. to 2:45 p.m.Second Shift: 2:45 p.m. to 10:45 p.m.Third Shift: 10:45 p.m. to 6:45 a.m.Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.Given the nature of this classification’s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.Supervisory Responsibilities: NoneImportant dates to be aware of: Application process: April 10 - May 3Panel Interviews: May 12 - 14Backgrounds checks: May 18 - June 5Final Chief Interviews: June 15 - 19Conditional Offers: June 22Projected start date: July 27All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06Step 2 - $66,825.83Step 3 - $70,384.62Step 4 - $73,943.37Step 5 - $77,897.55Step 6 - $81,851.75Working at the City of Dublin is more than just a job – Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: Opportunity to earn premium-free medical, dental, and vision benefitsEmployer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)Healthy By Choice Wellness ProgramEmployer-provided Life InsuranceVacation, Sick, and Personal LeaveLongevity Pay after just four yearsTuition ReimbursementEmployee Assistance Program and Peer Support ProgramDublin Community Recreation Center Membership (Employee and their spouse)Deferred Compensation (optional retirement program)Ohio Public Employees Retirement (14% employer matching program)
<br><br>
EXAMPLE OF DUTIES
<br>Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.Other duties as assigned.
<br><br>
SUPPLEMENTAL INFORMATION
<br><b>Composure:</b> Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.Problem-Solving: Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.Priority Setting: Spends his/her time and the time of others on what’s necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER

Communications Technician/911 Dispatcher - Lateral April 2026

Search 5788+ Police communications dispatcher jobs near you this May. New roles added regularly across leading industries. Apply today.