police radio dispatcher

City of Branson

<div>
 POSITION SUMMARY: The Dispatcher I performs effective and responsive telecommunications work in the reception and transmission of 9 -1-1 telephone and radio emergency communications for both Police and Fire departments regarding Calls for Services (CFS), and inquiries from the public. The employee is responsible for collecting and evaluating information to determine jurisdiction, equipment and personnel to be dispatched. The employee utilizes a Computer Aided Dispatch (CAD) system. This position works under the direct supervision of the Communications Supervisor and a Police Sergeant, and indirectly to a Police Lieutenant, the Assistant Police Chief, and the Police Chief.
 <br/>
 <br/>
 ESSENTIAL DUTIES AND RESPONSIBILITIES: Requires a regular and consistent physical presence, at the approved time, at the Police Department telecommunications center. The duties and responsibilities required for this position include the following:
 <br/>
 <br/>
 <ul>
  <li>
   Answers telephone calls in a professional manner regarding emergencies, potential emergency or non - emergency situations.
  </li>
  <li>
   Accurately enter call data into computer.
  </li>
  <li>
   Give directions to emergency crews when needed.
  </li>
  <li>
   Monitors the movement of all emergency crews while on shift.
  </li>
  <li>
   Works closely with, and assists, the public with complaints.
  </li>
  <li>
   Accurately maintain logs and records of dispatch activity.
  </li>
  <li>
   Monitors and answers radio traffic from emergency services units in the field.
  </li>
  <li>
   Accesses drivers license and criminal records for investigation.
  </li>
  <li>
   Receives and processes complaints into the Computer Aided Dispatch (CAD) system.
  </li>
  <li>
   As needed, checks MULES system for reported stolen property and missing or wanted persons.
  </li>
  <li>
   Enters warrants into tracking database.
  </li>
  <li>
   Behaves in a manner that promotes a productive, healthy, safe and positive work environment by:
  </li>
  <li>
   Depicting trustworthiness through integrity, truthfulness, consistency and honesty, and while protecting confidential information as necessary.
  </li>
  <li>
   Creating and maintaining positive relationships at all levels by treating others with courtesy, respect and in a conflict -free professional manner, and believing the best in others.
  </li>
  <li>
   Taking into consideration the effects on others, on costs, and on intended outcomes of decisions and actions taken.
  </li>
  <li>
   Upholding public trust by being safe, enforcing safety, and working promptly, diligently and with a focus on quality.
   <br/>
   <br/>
  </li>
 </ul>
 [[]{style=""}]{#ctl00_ContentPlaceHolder1_ctl00_Title}
</div>


Police and Fire Dispatcher

University of New Mexico

<div><h2 class="jobSectionHeader"><b>Police Dispatcher,Pre-Cert</b></h2>
<div><div><div><div><b>Requisition ID</b></div> <div>req36347</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Police Dispatcher,Pre-Cert</div>
</div><br>
<div><div><b>Position Grade</b></div> <div>07</div>
</div><br>
<div><div><b>Position Summary</b></div> <div>Receives incoming calls for police and security services, dispatches officers as appropriate, and monitors police radio alarms. Documents police and security service requests in an electronic records management and dispatch system. Operates National Crime Information Center (NCIC) console, a computer aided mobile dispatch system, and Zetron interoperable radio console.
<p>
See the Position Description for additional information.</p></div><br>
</div><br>
<div><div><b>Conditions of Employment</b></div>
<ul><li>Must pass a pre-employment criminal background check.</li><li>
Must successfully complete State of New Mexico Public Safety Department Telecommunicator Academy within 12 months of date of hire.</li><li>
Must successfully complete all internal police dispatch and related training.</li><li>
Must possess a valid typing test certificate issued by a state agency, county agency, or an accredited educational institution with a minimum score of forty (40) net words per minute (WPM). The typing test must have occurred within the last 12 months.</li><li>
Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.</li><li>
All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.</li><li>
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.</li></ul>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<p>
High School Diploma or GED; no previous experience required.</p></div><br>
<div>
<div><b>Preferred Qualifications</b></div>
</div><br>
<div></div><div><div><b>Additional Requirements</b></div>
</div><br>
<div></div><div><div><b>Campus</b></div> <div>Main - Albuquerque, NM</div>
</div><br>
<div><div><b>Department</b></div> <div>Police Department (291A)</div>
</div><br>
<div><div><b>Employment Type</b></div> <div>Staff</div>
</div><br>
<div><div><b>Staff Type</b></div> <div>Regular - Full-Time</div>
</div><br>
<div><div><b>Term End Date</b></div>
</div><br>
<div></div><div><div><b>Status</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Pay</b></div> <div>Hourly: $18.97</div>
</div><br>
<div><div><b>Benefits Eligible</b></div> <div>This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.</div>
</div><br>
<div><div><b>ERB Statement</b></div> <div>As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.</div>
</div><br>
<div><div><b>Background Check Required</b></div> <div>Yes</div>
</div><br>
<div><div><b>For Best Consideration Date</b></div> <div>4/24/2026</div>
</div><br>
<div><div><b>Eligible for Remote Work</b></div> <div>No</div>
</div><br>
<div><div><b>Eligible for Remote Work Statement</b></div>
</div><br>
<div></div><div><div><b>Application Instructions</b></div>
<div>
<p>Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.</p>
Resume &amp; UNM job application.</div><br>
</div><br>
<div><div><p><b>Positions posted with a Staff Type of </b><b><i>Regular</i></b><b> or </b><b><i>Term</i></b><b> are eligible for the Veteran Preference Program. See the </b><b>Veteran Preference Program webpage </b><b>for additional details.
</b></p><p>The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.</p>
<p>
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.</p></div></div></div></div></div><div></div>

Police Dispatcher,Pre-Cert

City of Lubbock, TX

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><p>Operates emergency communications equipment, which receives and dispatches police emergency calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. <b>The Communications Center is a 24/7/365 operation so you will be required to work nights/weekends/holidays and overtime.</b> Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected.</p><p>
Shift differential, certification pay, and bilingual pay is offered after fully trained. <b>Ability to type 45 words per minute with 85% accuracy rate and must pass a multi-tasking skills test administered by Communications.</b> Must successfully pass audiogram, drug screen, psychological evaluation, and background investigation including credit history.</p><p></p><p><b><br>
NOTE THESE AUTOMATIC DISQUALIFIERS:</b></p><ul><li><b>
ANY CLASS B MISDEMEANOR CONVITION WITHIN THE LAST 10 YEARS</b></li><li><b>
ANY CLASS A MISDEMEANOR, FELONY CONVICTIONS, OR FAMILY VIOLENCE CONVICTION</b></li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Operate sophisticated phone systems to receive emergency or non-emergency calls; obtain necessary information from callers; enter information into computer aided dispatch (CAD) system. Operate radio console to dispatch police officers based on nature of call and availability of units;</li><li>
Must possess or acquire the ability to multitask (listen to radio traffic, listen to the caller on the phone, work with multiple computer programs and systems, and type information into the computer at the same time);</li><li>
Maintain radio contact with police officers; dispatch additional officers or appropriate assistance as required or requested. Obtain and relay essential information to police officers.</li><li>
Must attain advanced geographical knowledge of the City; determine proper routing of incidents based on location;</li><li>
Maintain records and data in accordance with department procedures;</li><li>
Must become proficient and attain advanced knowledge in police computer systems, with the Texas Law Enforcement Telecommunications System (TLETS), and the Texas Crime Information Center (TCIC); and of related systems and databases; protective orders, missing persons, stolen property, criminal histories, administrative messages, warrant confirmations, etc.</li><li>
Route, transmit and interpret messages sent/received through these systems;</li><li>
Participates and attends job related meetings and training;</li><li>
Perform related duties as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p>Completion of a high school diploma or the equivalent; or any combination of relevant education and experience which provides the following:</p><p><b>
Each trainee begins their employment in a probationary status for the first six months. During this period, the trainee may be disciplined and/or dismissed for failure to perform assigned duties and responsibilities.</b></p><p><b>
Training for a dispatcher consists of three phases: call take, radio operator I, and radio operator II. Each training phase is divided into two segments: classroom training and on-the-job training. Each trainee begins in phase one, segment one, and is in a classroom setting for approximately 6 weeks. Throughout this time, the trainee will be given an opportunity to improve typing skills and job knowledge. By the end of classroom training, each trainee must demonstrate acceptable skill and knowledge by completing an on-line typing test, achieving 50 words per minute with 95%accuracy, and a written comprehensive examination with a passing score of 80%. These marks must be achieved by the trainee in order to proceed to the next step in the training process. Failure to meet the required training standards by the conclusion of classroom training could result in termination.</b></p><p><b>
Continuing from class room training, the trainee begins on-the-job training and will be required to train on all three shifts for approximately 5-7 weeks. The shifts are divided into day shift/6am-2pm, evening shift 2pm-10pm, and midnight shift/10pm-6am. Written assessment examinations will also be administered throughout on-the-job training with the passing standard also set at 80%. Additionally, the trainee's on-the-job performance is rated on a written daily observation report (DOR) throughout each training phase. A trainee is allotted a set number of training hours to achieve acceptable ratings. Failure to achieve a passing score on an assessment examination or consistent acceptable ratings on the DOR could result in termination.</b></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge and Abilities</b></h2></div>
<p></p><div><p><b><i>Knowledge of:</i></b></p><ul><li>
Emergency Communications Procedures and related procedures of the Lubbock Police departments; and of related systems, subsystems, computer programs and software used for law enforcement and dispatch purposes.</li></ul><p><b><i>
Ability to:</i></b></p><ul><li>
Acquire a Basic Telecommunicator Operator license within 1 year of employment</li><li>
Record computer data rapidly and accurately;</li><li>
Hear at a level commensurate with working conditions;</li><li>
Pass hearing and vision exam; pass psychological exam</li><li>
Remain emotionally stable during periods of emergency and stress. Extract information from distraught callers.</li><li>
Related emergency situation experience preferred;</li><li>
Maintain security and confidentiality;</li><li>
Continuous working knowledge of the City's geography;</li><li>
Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications;</li><li>
Use tact and courtesy in maintaining an effective working relationship with department employees, city supervisors and general public.</li></ul><p><b><i>
Physical Requirements</i></b></p><ul><li>
Continuously sit during the shift;</li><li>
Occasionally lift and carry up to 10 pounds;</li><li>
Occasionally reach above shoulder height;</li><li>
Continuously work with the fingers;</li><li>
Continuously coordinate eye, hand and foot to operate radio and related equipment;</li><li>
Continuously talk, see and hear.</li></ul></div></div></div><p></p>

Public Safety Dispatcher I - Police

University of Kentucky

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Police Dispatcher</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>RE53985</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Communications Officer</div>
</div><br>
<div><div><b>Department Name</b></div> <div>3HL00:UK Police</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Lexington, KY</div>
</div><br>
<div><div><b>Grade Level</b></div> <div>44</div>
</div><br>
<div><div><b>Salary Range</b></div> <div>$21.06-33.69/hour</div>
</div><br>
<div><div><b>Type of Position</b></div> <div>Staff</div>
</div><br>
<div><div><b>Position Time Status </b></div><div>Full-Time</div>
</div><br>
<div><div><b>Required Education</b></div>
<div>HS</div>
</div><br>
<div><div><b>Click here for more information about equivalencies:</b></div> <div>https://hr.uky.edu/employment/working-uk/equivalencies</div>
</div><br>
<div><div><b>Required Related Experience</b></div>
<div>No experience required.</div>
</div><br>
<div><div><b>Required License/Registration/Certification</b></div>
<div>Certification from the Kentucky Department of Criminal Justice Training, Telecommunication Academy must be obtained within 12 months of hire</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>Must be able to sit for extended periods of time, view multiple computer screens without difficulty, and handle intermittent periods of high levels of stress.</div>
</div><br>
<div><div><b>Shift</b></div>
<div>Rotating 12 hour shifts with rotating weekends off. Must be able to work any of the following:<br>
1). 7:00am &ndash; 7:00pm<br>
2). 7:00pm &ndash; 7:00am<br>
<br>
Days, Nights, Weekends, Holidays, and Overtime for special events such as UK home football games.</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div>The <b>University of Kentucky Police Department</b> is seeking a <b>Communications Officer</b> to provide emergent and non-emergent support services to the UK community. This position reports to the Communications Manager within the Support Services division. The University of Kentucky Police Department prioritizes its investment of professional development and offers <b>a competitive starting pay of $24.00/hour</b> for Communications Officers.
<br>
<br>
The major job responsibilities for the Communications Officer is radio monitoring, telecommunications &ndash; emergency 911, records of activity, and monitoring and operating CJIS (Criminal Justice Information System). Specifically, Communication Officers receive and respond to a variety of emergency and non-emergency calls for services and complaints asking questions to interpret, analyze and anticipate the caller&rsquo;s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies.<br>
<br>
This position operates a radio console maintaining radio communications with police and security personnel to ensure proper response to citizens&rsquo; complaints, calls for service, and officer safety. Communications Officers monitor and operate a multi-line telephone console system, TDD system for the deaf and hearing-impaired, an app-based student safety program, a mass notification system as well as a control access and camera system. This position maintains records of service and related data in a computer-aided dispatch system, and monitors, operates, and modifies information in the Criminal Justice Information System (CJIS).<br>
<br>
<b>If you are not already certified as a Telecommunicator in Kentucky, you will be required to attend a mandatory live-in training academy at the Department of Criminal Justice Training in Richmond, KY. The academy requires that you reside at their residence halls during the week. This must be completed within 1 year of your hire date.</b>
</div>
</div><br>
<div><div><b>Skills / Knowledge / Abilities</b></div>
<div>Customer service<br>
Typing<br>
Quick decision making<br>
Excellent written and verbal communication<br>
Accuracy<br>
Attention to detail<br>
Ability to learn and become proficient with new computer systems</div>
</div><br>
<div><div><b>Does this position have supervisory responsibilities? </b></div><div>No</div>
</div><br>
<div><div><b>Preferred Education/Experience</b></div>
</div><br>
<div></div><div><div><b>Deadline to Apply</b></div> <div>04/26/2026</div>
</div><br>
<div><div><b>Our University Community</b></div>
<div>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br>
<br>
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br>
<br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.</div></div></div></div></div>

Police Dispatcher

City of Montebello

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$59,901.00 - $74,808.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Montebello, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00012</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Police Department</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>03/10/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div></div></div></div></div>
<br><p></p><div><div><div><div><b>APPLICATION FILING PERIOD</b></div><p>
The eligibility list from this recruitment will be used to fill any current or future vacancies within 1 year of the established date.</p><p><i>
The hiring manager reserves the right to make a hiring decision at any time during the recruitment process. </i><i>This job posting may be closed at any time without notice.</i></p><div></div><div><b><br>
JOB SUMMARY</b></div><p>
Under supervision to dispatch, record information, and maintain contact with officers in the field; to assist with booking functions; and to perform related work as required.</p></div><p></p>
<p></p><div><p>Performs public safety dispatch duties on an assigned shift to support police functions; receives emergency and business inquiries concerning questions, problems, crimes, and emergencies; determines nature and priority of calls, locations of incidents, and how to respond; maintains field contact with police officers, providing records information; indexes case records and incident reports; answers telephone lines, providing information and routing callers to appropriate staff; supplies a variety of information to Department visitors; assists with the maintenance of daily logs; operates a teletype system to request and send information; maintains emergency notification data for City businesses; monitors holding areas when occupied; confirms outstanding warrants with other law enforcement agencies; assists with the search, booking, and interrogation of suspects and prisoners.</p></div><p></p>
<div></div><div><p><b>QUALIFICATIONS</b></p><ul><li>
Possession of an appropriate California driver's license.</li><li>
Possession of a National Crime Information Center certificate insuring knowledge of laws and rules concerning nationwide teletype system, or ability to obtain within six months of initial appointment.</li><li>
Ability to complete the required California Commission on Peace Officer Standards and Training Basic Dispatcher course within one year of initial employment.</li></ul><div><b>
Training and Experience : </b>Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain this knowledge and abilities would be:</div><ul><li><div><b>
Education:</b> Graduation from high school or G.E.D. is desirable.</div></li><li><p><b>
Work Background: </b>One year of experience in a responsible office assistance or dispatching position, preferably working with a police or other public safety agency.</p></li></ul></div><p></p>
<p></p><div><p><b>Knowledge of:</b></p><ul><li>
Basic functions, procedures, and policies of public safety operations.</li><li>
Laws and regulations governing the release of information from law enforcement agency records.</li><li>
Modern office methods, equipment, and procedures including automated equipment and software related to dispatch and office support functions.</li><li>
Proper telephone techniques and procedures.</li><li>
Geography of the local community.</li><li>
Operation of regulations governing the use of radio and teletype equipment.</li><li>
Booking and holding procedures and regulations.</li></ul><p><b>
Ability to:</b></p><ul><li>
Compile, maintain, process, and prepare a variety of records and reports related to dispatch operations.</li><li>
Take complaints, gathering essential information for expeditious and accurate disposition of complaint.</li><li>
Operate radio, telephone, teletype, and automated equipment.</li><li>
Type at a prescribed speed of 40 words per minute.</li><li>
Interpret the policies, functions, and procedures of the Police Department.</li><li>
Assist with booking procedures.</li><li>
Follow oral and written instructions.</li><li>
Think clearly and act quickly and calmly in emergency situations.</li><li>
Maintain courteous and tactful but firm relationships with the public.</li><li>
Establish and maintain cooperative working relationships.</li><li>
Communicate effectively orally and in writing.</li></ul><div><b><br>
**</b><b> </b><b>The City of Montebello is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.</b></div></div></div></div><p></p>

POLICE DISPATCHER I

Northern VA Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/95162
</li></ul></div><div><ul><li>Fairfax County, Virginia, United States
</li></ul></div><div><ul><li>Hold for NV280-Office of Administration
</li></ul></div><div><ul><li>Northern VA Community College</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title: </b>Police Dispatcher</p><p><b>
Agency: </b>Northern VA Community College</p><p><b>
Location: </b>Fairfax County - 059</p><p><b>
FLSA: </b>Nonexempt</p><p><b>
Hiring Range: </b>$21/hr</p><p><b>
Full Time or Part Time: </b>Part Time</p><p>
Additional Detail</p><div><b><br>
Job Description:</b><br>
<div>
<b>General Description:</b><br>
This position is responsible for performing a variety of communications and operational tasks in support of public safety, law enforcement, and security operations, linking those in need of assistance to those who render assistance.</div>
<div>The NOVA Police Department is established as a college-wide entity with the responsibility to maintain safety and security of all employees, students and visitors, and property owned or controlled by the College. As such, all police department employees are subject to short-term and long-term reassignments that may include different locations, rotating schedules and duties dependent on the needs of the department and/or staff professional development.<br>
<br>
<b>Duties and Tasks:</b>
</div><ul><li>Dispatcher position is responsible for the public safety at a multi-campus college.</li>
<li>The dispatcher is often the responsible entity for receiving calls for service and dispatch resources, making appropriate notifications.</li>
<li>Operate police/emergency communications equipment in accordance with existing guidelines.</li>
<li>Process requests for service by telephone and in person.</li>
<li>Maintain computerized daily communications logs.</li>
<li>This position requires working rotating shifts and is designated as &ldquo;essential&rdquo; which requires reporting for duty during holidays and times when the College is closed due to inclement weather or other events</li>
</ul>
<div><br>
<b><i>Must be able to pass a fingerprint-based criminal background check.</i></b>
</div></div><b>Minimum Qualifications:</b><br>
<div><b>
KSAs:</b></div><ul>
<li>Ability to successfully complete initial DCJS approved dispatcher/communications training</li>
<li>Ability to successfully complete department field training</li>
<li>Ability to acquire and maintain NCIC/VCIN Level A operator certification</li>
<li>Ability to successfully complete department required or DCJS required in-service training</li>
<li>Ability to follow instructions and perform with minimum supervision</li>
<li>Ability to understand and speak English clearly</li>
<li>Excellent oral (no speech limitations) and written communication skills</li>
<li>Ability to multi-task various job functions</li>
<li>Ability to handle stress under emergency situations</li>
<li>Good computer skill</li>
<li>Ability to type a minimum of 30 words per minute</li>
<li>Ability to successfully complete the written telecommunicator assessment</li></ul><div></div><div><b><br>
Minimum Work Experience:</b></div><ul>
<li>High School Diploma or equivalent.</li>
<li>Successfully pass a telecommunications assessment</li>
<li>Must be 18 years of age or older</li>
<li>Must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years</li>
<li>Successful completion of a thorough background investigation.</li>
</ul><b>Additional Considerations:</b><br>
<div><b>
Additional Considerations:</b></div><ul>
<li>Communications center experience</li>
<li>VA Department of Criminal Justice Services (DCJS) Communications Officer Certification</li>
<li>VCIN/NCIC Level A Operator</li>
<li>APCO Telecommunicator I Certification and/or other APCO certifications</li></ul></div></div>

city of lubbock

JOB
<br>Operates emergency communications equipment, which receives and dispatches police emergency calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. The Communications Center is a 24/7/365 operation so you will be required to work nights/weekends/holidays and overtime. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. Shift differential, certification pay, and bilingual pay is offered after fully trained. Ability to type 45 words per minute with 85% accuracy rate and must pass a multi-tasking skills test administered by Communications. Must successfully pass audiogram, drug screen, psychological evaluation, and background investigation including credit history. NOTE THESE AUTOMATIC DISQUALIFIERS: ANY CLASS B MISDEMEANOR CONVITION WITHIN THE LAST 10 YEARSANY CLASS A MISDEMEANOR, FELONY CONVICTIONS, OR FAMILY VIOLENCE CONVICTION
<br><br>
EXAMPLE OF DUTIES
<br>Operate sophisticated phone systems to receive emergency or non-emergency calls; obtain necessary information from callers; enter information into computer aided dispatch (CAD) system. Operate radio console to dispatch police officers based on nature of call and availability of units;Must possess or acquire the ability to multitask (listen to radio traffic, listen to the caller on the phone, work with multiple computer programs and systems, and type information into the computer at the same time);Maintain radio contact with police officers; dispatch additional officers or appropriate assistance as required or requested. Obtain and relay essential information to police officers.Must attain advanced geographical knowledge of the City; determine proper routing of incidents based on location;Maintain records and data in accordance with department procedures;Must become proficient and attain advanced knowledge in police computer systems, with the Texas Law Enforcement Telecommunications System (TLETS), and the Texas Crime Information Center (TCIC); and of related systems and databases; protective orders, missing persons, stolen property, criminal histories, administrative messages, warrant confirmations, etc.Route, transmit and interpret messages sent/received through these systems;Participates and attends job related meetings and training;Perform related duties as required.
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SUPPLEMENTAL INFORMATION
<br><b>Knowledge of:</b> Emergency Communications Procedures and related procedures of the Lubbock Police departments; and of related systems, subsystems, computer programs and software used for law enforcement and dispatch purposes. Ability to: Acquire a Basic Telecommunicator Operator license within 1 year of employmentRecord computer data rapidly and accurately;Hear at a level commensurate with working conditions;Pass hearing and vision exam; pass psychological examRemain emotionally stable during periods of emergency and stress. Extract information from distraught callers.Related emergency situation experience preferred;Maintain security and confidentiality;Continuous working knowledge of the City's geography;Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications;Use tact and courtesy in maintaining an effective working relationship with department employees, city supervisors and general public. Physical RequirementsContinuously sit during the shift;Occasionally lift and carry up to 10 pounds;Occasionally reach above shoulder height;Continuously work with the fingers;Continuously coordinate eye, hand and foot to operate radio and related equipment;Continuously talk, see and hear.

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