power dispatcher

City of Tacoma

<div><div><div><h2 class="jobSectionHeader">Position Description</h2></div>
<div>Tacoma Power is currently hiring for Power System Operator Candidate! Candidates are enrolled in Tacoma Power's Power System Operator training program (approx. 2 years) and must successfully pass the apprenticeship and obtain NERC certification for continued employment and appointment as a Power System Operator. 
 
Power System Operator Candidate work rotating shifts, e.g. 7 days on, 3 days off, 7 days on, 4 days off, 7 days on, 3 days off, etc. rotating between day, swing and grave each 7 day shift cycle. 
 
Power System Operator Candidate learn and perform skilled work to insure the real-time safe, reliable and economic delivery of power to utility customers through the coordination and control of Tacoma Power generation, transmission and distribution electrical systems; maintaining system integrity and reliability during normal and emergency conditions by anticipating and responding appropriately to safeguard utility employees and the public through control of high voltage switching and electrical clearances; insuring operations meet NERC and WECC reliability standards; maintaining real-time balance between load and generation, appropriate frequency, interchange and operating reserves and by taking action to preserve the Interconnection up to and including manual load shedding. 
 
Ideal candidates can stay calm under pressure, make sound, quick decisions, can collaborate with a team but take charge when the situation warrants it. Additionally, we're looking for people who are self-motivated, detail oriented, adaptable, and resilient.</div> 
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>Graduation from high school or equivalent AND: 
 
Successful completion of an electrical utility apprenticeship program OR 
 
Bachelor's Degree in STEM (Science, Technology, Engineering, Math) or related field. Four (4) years of System Operations, Utility Operations, Power Marketing, or direct supporting roles can be substituted for education on a year-for-year basis. OR 
 
Be a journey-level electrician working in an electrical utility system operating at 4 kV or above or military equivalent (Navy nuclear power, Army prime power, etc.) OR 
 
Three (3) years of experience in Power System Operations of an electric utility operating at 4 kV or above, including but not limited to Power System Operator, Systems Power Dispatcher (job title used prior to 8/1/2025), Substation, or Generation Operator 
 
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS<ul><li>
Valid driver's license at time of appointment and maintenance thereafter.</li><li>
First Aid/CPR certification prior to completing Level 1 and maintenance thereafter.</li><li>
Obtain NERC System Operator certification prior to completion of Tacoma Power's System Power Dispatcher Candidate training program with maintenance thereafter.</li></ul></div>
<div><h2 class="jobSectionHeader">Knowledge &amp; Skills</h2></div>
<div><ul><li>Electrical theory as applied to electrical circuits and power systems</li><li>
All applicable laws, codes, regulations, safety rules, policies and procedures</li><li>
Location of streets, roads, and substations within utility service area</li><li>
Effective oral and written communication skills, including English grammar, spelling, punctuation and vocabulary</li><li>
Record keeping techniques using state of the art technologies</li><li>
Radio and telephone technique and etiquette</li><li>
Interpersonal skills, using tact, patience and courtesy</li><li>
Mathematics that includes algebra, geometry and trigonometry</li><li>
Learn the skills and tasks required of a Systems Power Dispatcher</li><li>
Understand and follow complex oral and written instructions in exact detail</li><li>
React quickly and efficiently in emergencies</li><li>
Learn the skills associated with operating a computer, electronic equipment and communication equipment</li><li>
Establish and maintain cooperative and effective working relationships with others</li><li>
Observe proper safety rules and precautions</li><li>
Operate a variety of tools, machinery, and equipment</li><li>
Effective teamwork skills</li><li>
Detail oriented with the ability to multi-task</li></ul></div>
<div><h2 class="jobSectionHeader">Selection Process &amp; Supplemental Information</h2></div>
<div>A Commitment to Equity &amp; Diversity 
At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.
If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.
Tacoma Power 
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.
The Community
Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.
Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.
With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!
View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI
Apply
Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. 
 
Candidates will be evaluated and ranked on an eligibility list. This list is used for vacancies that occur at the City of Tacoma for one year. 
 
This position is represented by Local 483. 
 
Individuals given a conditional offer of employment must also pass a background check. May also be required to pass a Department of Homeland Security background check which must result in the issuance of a Transportation Worker Identification Credential (TWIC). An employee in this classification is subject to passing an annual exam required for working in and around facilities and obtaining access to secure information. 
 
Compensation &amp; Benefits 
Pay Details: 
Hourly Rate: $70.59 - $81.72 
 
Employee Benefits | City of Tacoma
Get Assistance
For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.
For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.
Communication with the City of Tacoma
We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.</div></div></div>

Power System Operator Candidate

American Electric Power

<div>Job Posting End Date
03-26-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Under direct supervision and instruction, provide assistance to: ensure the efficient operation of the transmission system; coordinate operation of the transmission system with the appropriate Reliability Coordinator (AEP SCC), Distribution Dispatching Centers/Authorities, and Transmission Control Centers/Authorities (both internal and external to AEP); arrange, approve, and direct routine and emergency switching/tagging operations for equipment removal/restoration during maintenance, repair, replacement, and construction; receive, record, and maintain logs of operating conditions; monitor system voltages, transformer/line/equipment loadings, and in concert with the AEP SCC, apply corrective action when these parameters deviate from equipment ratings and/or operating limits; monitor the operation of metering and communication facilities and initiate corrective action upon malfunction.
Job Description
What You'll Do:<ul><li>
Assist in monitoring and regulating system voltage levels, real and reactive power flows for the transmission system at all transmission voltage levels in cooperation with directives of the AEP SCC.</li><li>
Assist in the real-time operation of the AEP transmission system in coordination with the AEP SCC and appropriate neighboring utilities.</li><li>
Assist in the real-time operation of distribution equipment inside the station fence in coordination with regional distribution dispatch centers.</li><li>
Prepare basic switching orders listing the switching steps and safety tagging to be carried out for the removing of equipment from service for maintenance, repair, or construction, ensuring the safety of the public, Company equipment, Company personnel and contract personnel.</li><li>
Assist in directing switching operations under emergency conditions. Plan and direct actions to quickly, safely and effectively restore equipment and customers to service.</li><li>
Maintain a log of events and transactions relative to the operation of the facilities and equipment.</li><li>
Observe and assist in operating the Supervisory Control and Data Acquisition (SCADA) System and associated functions.</li><li>
Monitor the operation of relaying, metering and communications facilities and report malfunctions to proper personnel for corrective action.</li><li>
Monitor the weather information system for severe weather and notify proper personnel.</li><li>
Acknowledging and inputting records of station entry/exit activity.</li></ul>
What We're Looking For:<ul><li>
High School diploma and currently enrolled in at least a two-year technical degree in Electrical Engineering Technology or related field.</li><li>
Must maintain a minimum grade point average of 2.7 (B-), transcripts must be provided for verification as requested.</li><li>
Valid state driver's license.</li></ul>
Other Requirements:<ul><li>
Ability to work under pressure during periods of critical system conditions and to deal with diverse situations simultaneously. Ability to analyze information and communicate instructions clearly and concisely. Work on a twelve-hour uninterrupted rotating shift schedule that consists of nights, weekends and holidays. Ability to work a minimum of 20 hours a week.</li><li>
Must have the ability to report timely to worksite due to emergency events. This position may entail some travel and exposure to hazardous situations, which require a thorough knowledge and use of safety procedures. Must have the ability to effectively and professionally deal with co-workers and customers.</li><li>
Successful completion of the System Operator/Power Dispatcher (SOPD) is required for this position. A review of Employment Testing Information, Test-Taking Tips, together with the SOPD Practice Tests may be helpful. A link to these materials may be found at AEP.com Careers by selecting Employment Testing.</li></ul> 
What You'll Get:<ul><li>
$31.00 per hour</li></ul>
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do 
 
At AEP, we&rsquo;re more than just an energy company &mdash; we&rsquo;re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
American Electric Power (On-Site)
$31.00 per hour
#LI-Onsite
#AEPCareers
Compensation Data
Compensation Grade:
Co-Op/Intern-001
Compensation Range:
$ - $
The Physical Demand Level for this job is: S &ndash; Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.</div>

Transmission System Operator Intern

<div>Job Posting End Date
03-30-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Under direct supervision and instruction, provide assistance to: ensure the efficient operation of the transmission system; coordinate operation of the transmission system with the appropriate Reliability Coordinator (AEP SCC), Distribution Dispatching Centers/Authorities, and Transmission Control Centers/Authorities (both internal and external to AEP); arrange, approve, and direct routine and emergency switching/tagging operations for equipment removal/restoration during maintenance, repair, replacement, and construction; receive, record, and maintain logs of operating conditions; monitor system voltages, transformer/line/equipment loadings, and in concert with the AEP SCC, apply corrective action when these parameters deviate from equipment ratings and/or operating limits; monitor the operation of metering and communication facilities and initiate corrective action upon malfunction.
Job Description
What You'll Do:<ul><li>
Assist in monitoring and regulating system voltage levels, real and reactive power flows for the transmission system at all transmission voltage levels in cooperation with directives of the AEP SCC.</li><li>
Assist in the real-time operation of the AEP transmission system in coordination with the AEP SCC and appropriate neighboring utilities.</li><li>
Assist in the real-time operation of distribution equipment inside the station fence in coordination with regional distribution dispatch centers.</li><li>
Prepare basic switching orders listing the switching steps and safety tagging to be carried out for the removing of equipment from service for maintenance, repair, or construction, ensuring the safety of the public, Company equipment, Company personnel and contract personnel.</li><li>
Assist in directing switching operations under emergency conditions. Plan and direct actions to quickly, safely and effectively restore equipment and customers to service.</li><li>
Maintain a log of events and transactions relative to the operation of the facilities and equipment.</li><li>
Observe and assist in operating the Supervisory Control and Data Acquisition (SCADA) System and associated functions.</li><li>
Monitor the operation of relaying, metering and communications facilities and report malfunctions to proper personnel for corrective action.</li><li>
Monitor the weather information system for severe weather and notify proper personnel.</li><li>
Acknowledging and inputting records of station entry/exit activity.</li></ul>
What We're Looking For:<ul><li>
High School diploma and currently enrolled in at least a two-year technical degree in Electrical Engineering Technology or related field.</li><li>
Must maintain a minimum grade point average of 2.7 (B-), transcripts must be provided for verification as requested.</li><li>
Valid state driver's license.</li></ul>
Other Requirements:<ul><li>
Ability to work under pressure during periods of critical system conditions and to deal with diverse situations simultaneously. Ability to analyze information and communicate instructions clearly and concisely. Work on a twelve-hour uninterrupted rotating shift schedule that consists of nights, weekends and holidays. Ability to work a minimum of 20 hours a week.</li><li>
Must have the ability to report timely to worksite due to emergency events. This position may entail some travel and exposure to hazardous situations, which require a thorough knowledge and use of safety procedures. Must have the ability to effectively and professionally deal with co-workers and customers.</li><li>
Successful completion of the System Operator/Power Dispatcher (SOPD) is required for this position. A review of Employment Testing Information, Test-Taking Tips, together with the SOPD Practice Tests may be helpful. A link to these materials may be found at AEP.com Careers by selecting Employment Testing.</li></ul> 
What You'll Get:<ul><li>
$31.00 per hour</li></ul>
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do 
 
At AEP, we&rsquo;re more than just an energy company &mdash; we&rsquo;re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
American Electric Power (On-Site)
$31.00 per hour
#LI-Onsite
#AEPCareers
Compensation Data
Compensation Grade:
Co-Op/Intern-001
Compensation Range:
$ - $
The Physical Demand Level for this job is: S &ndash; Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.</div>

<div>Job Posting End Date
03-26-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Under direct supervision and instruction, provide assistance to: ensure the efficient operation of the transmission system; coordinate operation of the transmission system with the appropriate Reliability Coordinator (AEP SCC), Distribution Dispatching Centers/Authorities, and Transmission Control Centers/Authorities (both internal and external to AEP); arrange, approve, and direct routine and emergency switching/tagging operations for equipment removal/restoration during maintenance, repair, replacement, and construction; receive, record, and maintain logs of operating conditions; monitor system voltages, transformer/line/equipment loadings, and in concert with the AEP SCC, apply corrective action when these parameters deviate from equipment ratings and/or operating limits; monitor the operation of metering and communication facilities and initiate corrective action upon malfunction.
Job Description<div><div>
Job Description</div></div><div><div><div><div><div><div><div><div><div>
What You'll Do:<ul><li>
Assist in monitoring and regulating system voltage levels, real and reactive power flows for the transmission system at all transmission voltage levels in cooperation with directives of the AEP SCC.</li><li>
Assist in the real-time operation of the AEP transmission system in coordination with the AEP SCC and appropriate neighboring utilities.</li><li>
Assist in the real-time operation of distribution equipment inside the station fence in coordination with regional distribution dispatch centers.</li><li>
Prepare basic switching orders listing the switching steps and safety tagging to be carried out for the removing of equipment from service for maintenance, repair, or construction, ensuring the safety of the public, Company equipment, Company personnel and contract personnel.</li><li>
Assist in directing switching operations under emergency conditions. Plan and direct actions to quickly, safely and effectively restore equipment and customers to service.</li><li>
Maintain a log of events and transactions relative to the operation of the facilities and equipment.</li><li>
Observe and assist in operating the Supervisory Control and Data Acquisition (SCADA) System and associated functions.</li><li>
Monitor the operation of relaying, metering and communications facilities and report malfunctions to proper personnel for corrective action.</li><li>
Monitor the weather information system for severe weather and notify proper personnel.</li><li>
Acknowledging and inputting records of station entry/exit activity.</li></ul>
What We're Looking For:<ul><li>
High School diploma and currently enrolled in at least a two-year technical degree in Electrical Engineering Technology or related field.</li><li>
Must maintain a minimum grade point average of 2.7 (B-), transcripts must be provided for verification as requested.</li><li>
Valid state driver's license.</li></ul>
Other Requirements:<ul><li>
Ability to work under pressure during periods of critical system conditions and to deal with diverse situations simultaneously. Ability to analyze information and communicate instructions clearly and concisely. Work on a twelve-hour uninterrupted rotating shift schedule that consists of nights, weekends and holidays. Ability to work a minimum of 20 hours a week.</li><li>
Must have the ability to report timely to worksite due to emergency events. This position may entail some travel and exposure to hazardous situations, which require a thorough knowledge and use of safety procedures. Must have the ability to effectively and professionally deal with co-workers and customers.</li><li>
Successful completion of the System Operator/Power Dispatcher (SOPD) is required for this position. A review of Employment Testing Information, Test-Taking Tips, together with the SOPD Practice Tests may be helpful. A link to these materials may be found at AEP.com Careers by selecting Employment Testing.</li></ul> 
What You'll Get:<ul><li>
$31.00 per hour</li></ul>
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do 
 
At AEP, we&rsquo;re more than just an energy company &mdash; we&rsquo;re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
American Electric Power (On-Site)
$31.00 per hour
#LI-Onsite
#AEPCareers</div></div></div></div></div></div></div></div></div>
Compensation Data
Compensation Grade:
Co-Op/Intern-001
Compensation Range:
$ - $
The Physical Demand Level for this job is: S &ndash; Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.</div>

System and Network Analytics Center Intern

Townsend Energy

<div>Townsend Energy, Danvers, MA.
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service, our customers are and will continue to be at the center of everything we do!
We are an equal opportunity employer.
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!
We have an immediate opening for an HVAC Service Dispatcher.
Job Summary:
The Service Dispatcher is responsible for coordinating and optimizing the service schedules for our HVAC divisions during the week. This position is an integral part of our operations team, working closely with other dispatchers, technicians, and customer service representatives to ensure timely responses to customer requests and maintain seamless communication between various departments.
Benefits:
<ul><li>Medical Insurance with company contribution for individuals and family; FSA and HSA options</li><li>
Vision and Dental Insurance</li><li>
Basic Life and AD&amp;D Insurance</li><li>
Long-Term Disability</li><li>
401k with company match</li><li>
80 hours of vacation; accrued</li><li>
40 hours of sick leave
</li><li>9 Paid Holidays, including floating holidays</li><li>
Employee Assistance Program</li><li>
Group Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehicles</li><li>
Discount on Townsend Energy products and services</li><li>
Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental</li></ul>
Job Title: HVAC Service Dispatcher / Schedule Coordinator
Pay: $23.00 - $31.25 Per hour. We pay for experience
Work Hours: 7:30am - 3:30pm, Monday to Friday
Work Type: Full-Time
Location: Onsite in Danvers, MA
What you will be doing:
<ul><li>Answering incoming calls, and emails</li><li>
Handling customers inquiries, providing professional and courteous responses. Ensuring all customer service requests are promptly addressed and scheduled for appropriate action</li><li>
Plans and optimize service routes to maximize efficiency and driving times while considering technician availability</li><li>
Scheduling service callsdispatching technicians</li><li>
Coordinate and schedule planned maintenance accounts</li><li>
Updating customers with service status / lead time for service calls</li><li>
Accurately update and maintain records of service calls, and customer interactions in dispatch software system</li><li>
Maintains constant communication with other dispatchers, technicians, and customer service representatives to relay vital information, updates, and changes in schedules.</li></ul>
Qualifications / Skills:
<ul><li>2 + years related experience in an office setting in customer service, dispatching, scheduling or equivalent combination of education and experience</li><li>
Familiarity with heating oil, propane, gasoline, diesel, HVAC, or power generator industry is advantageous</li><li>
Excellent communication skills and ability to remain composed under pressure.</li><li>
Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.</li><li>
Proficiency in using dispatch software, GPS, and other relevant tools.</li><li>
High school diploma or equivalent</li></ul>
Learn more about us online: www.townsendtotalenergy.com</div>

HVAC Service Dispatcher

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