power system dispatcher

SA Specialties

<p><b>Job description:</b></p><p>SA Specialties is a leader in residential HVAC repair, service and complete system change outs in both the San Antonio Houston markets. As a Texas-based and Texas proud company, we have been providing exceptional customer service over the last 19 years while delivering A/C replacement and repair at an affordable price. Our staff, technicians and installation crews are trained in the very latest HVAC technology, so each issue regardless of scope can be diagnosed efficiently. SA Specialties mission is to impact the families and communities we service by helping each customer save money while improving the quality of their lives.</p><p>SA Specialties is seeking to hire a full-time dispatcher for their San Antonio, TX office. If you enjoy working in a fast-paced environment, constantly changing and have the skill set to solve problems on the go, this is the company for you. As one of San Antonio's leading residential HVAC companies, we hire customer services minded individuals who are the liaison between the customer, HVAC technicians and the company. This individual must be flexible in their thinking and open to all suggestions while adding to the successful culture in place. Along with being self-driven, the following characteristics and skillsets are a must for this position:</p><ul><li>Good written and excellent oral communication skills.</li><li>Attention to detail along with excellent organizational skills.</li><li>Computer proficiency with Microsoft Office and QuickBooks.</li><li>Knowledge of HVAC work and terminology is a plus.</li><li>Reliable and honest.</li><li>Capacity to work effectively both as a team or independently.</li><li>Strong time-management skills.</li><li>Company goal minded.</li></ul><p>This full-time position will communicate with the customer informing them of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Plans and routes technicians with the skillset which best fits the customer&rsquo;s needs. In addition, this position reviews customer history and all related data regarding their A/C system, and service call history to communicate appropriate information. This individual will rotate with other dispatchers managing the after hours calls and some weekends.</p><p>As a full-time employee, you will receive company paid medical, dental, vision benefits, and a life insurance policy (Employee Only). We offer aggressive and competitive salaries based on experience with advancement opportunities.</p><p>Job Type:</p><ul><li>Full-time</li></ul><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Vision Insurance</li><li>Life insurance</li><li>Paid time off</li><li>Employee discount</li></ul><p>Schedule:</p><ul><li>Monday through Friday, with one Saturday per month as needed</li><li>Standard hours: 8:00 AM to 5:00 PM, including a 1-hour lunch break</li><li>Weekends worked as needed</li></ul><p>Ability to Commute:</p><ul><li>San Antonio, TX 78249 (required)</li></ul><p>Work Location:</p><ul><li>In person</li></ul><p>Pay: $18.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

HVAC Dispatcher

Ring Power Corporation

<div>Main Duties &amp; Responsibilities:
<div><b>
Primary Job Role:</b></div><div></div><div><br>
Ensures that all assigned work is conducted in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.</div><div></div><div><br>
Use various Dealer Business System Software to manage all field operations and all fieldwork orders.</div><div></div><div><br>
Receives calls, log information, coordinates and schedules all service requests as they are received. Follows company guidelines to assure prompt and accurate customer communication and dispatch of technicians.</div><div></div><div><br>
Ensures the appearance, maintenance and the condition of equipment, tooling, trucks, etc. is kept at the highest level per company guidelines.</div><div></div><div><br>
Handles service calls from customers with professionalism and sense of urgency.</div><div></div><div><br>
Assures daily/weekly/monthly vehicle and tooling condition reports are completed and accurate. Maintains, tracks, and records truck, tools and safety item inventories.</div><div></div><div><br>
Keeps abreast of Service Technician performance, communication and follow through and assures timely documentation of work.</div><div></div><div><br>
Ensures all employees know their job assignments by starting time. Stays up-to-date on work status and makes necessary adjustments to achieve the goal of the best possible customer service in the most efficient time.</div><div></div><div><br>
Performs other duties as assigned.</div><div></div><div><b><br>
Essential Job Competencies:</b></div><div></div><div><b><br>
Safety:</b> fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.</div><div></div><div><b><br>
Job Specific Skills:</b> Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.</div><div></div><div><b><br>
Fostering Teamwork:</b> Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.</div><div></div><div><b><br>
Communication:</b> Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.</div><div></div><div><b><br>
Negotiating:</b> Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs.</div><div></div><div><b><br>
Customer Oriented:</b> Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.</div><div></div><div><b><br>
Resource Management:</b> Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.</div><div></div><div><b><br>
Confidence and Drive:</b> Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a &quot;can-do&quot; attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.</div><div></div><div><b><br>
Self-Aware:</b> Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.</div><div></div><div><b><br>
Stress Management:</b> Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.</div>
Company Overview:
<div>
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.</div><div></div><div><br>
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.</div><div></div><div><br>
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the &quot;Customers First&quot; reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.</div><div></div><div><br>
Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.</div>
Qualifications:
<div><b>
Education and Experience</b></div><div></div><div><b><br>
Formal Education</b> High School diploma or GED</div><div></div><div><b><br>
Experience</b> 5-6 years</div><div></div><div><b><br>
Required / Credentials</b></div><div>
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.</div><div></div><div><b><br>
Not Required but Highly Desired Criteria</b></div><div>
Prior experience in service management.</div><div></div><div><br>
Successfully completed relevant leadership courses.</div><div></div><div><br>
Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.</div><div></div><div><b><br>
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness</b></div><div></div><div><b><br>
Problem Solving:</b> Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.</div><div></div><div><b><br>
Creativity:</b> Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.</div><div></div><div><b><br>
Autonomy:</b> Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.</div><div></div><div><b><br>
Updating of Knowledge</b></div><div>
Job requirements change requiring re-training to stay current every 1-2 years.</div><div></div><div><b><br>
Working Environment</b></div><div></div><div><b><br>
Stress Load:</b> Constant exposure to these stresses (more than 80% of the time).</div><div></div><div><b><br>
Workload Fluctuation:</b> Job frequently involves changes in priorities, complexity and/or quantity of work.</div><div></div><div><b><br>
Work Schedule:</b> Work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.</div><div></div><div><b><br>
Organizational Impact</b></div><div>
A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.</div><div></div><div><b><br>
Supervisory Responsibility</b></div><div>
Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers</div><div></div><div><b><br>
Physical Demands of the Position:</b></div><div><b>
&quot;NA&quot;:</b> Not Applicable</div><div><b>
&quot;O&quot;:</b> Occasionally - (up to 3 hours/day)</div><div><b>
&quot;F&quot;:</b> Frequently - (3-6 hours/day)</div><div><b>
&quot;C&quot;:</b> Constantly - (6-8 hours/day)</div><div></div><div><b><br>
O:</b> Climbing
<br>
<b>O:</b> Balancing
<br>
<b>O:</b> Stooping
<br>
<b>O:</b> Kneeling
<br>
<b>O:</b> Crouching
<br>
<b>O:</b> Crawling
<br>
<b>O:</b> Reaching
<br>
<b>F:</b> Standing
<br>
<b>C:</b> Sitting
<br>
<b>F:</b> Walking
<br>
<b>O:</b> Feeling
<br>
<b>O:</b> Fingering
<br>
<b>O:</b> Grasping
<br>
<b>C:</b> Repetitive Motion
<br>
<b>C:</b> Talking
<br>
<b>C:</b> Hearing<br>
<b>O:</b> Pushing - Up to 25 lbs.
<br>
<b>O:</b> Pulling - Up to 25 lbs.
<br>
<b>O:</b> Lifting - Up to 25 lbs.
<br>
<b>O:</b> Pushing - 26-50 lbs
<br>
<b>O:</b> Pulling - 26-50 lbs.
<br>
<b>O:</b> Lifting - 26-50 lbs.
<br>
<b>O: </b>Pushing - Over 50 lbs.
<br>
<b>O:</b> Pulling - Over 50 lbs.
<br>
<b>O:</b> Lifting - Over 50 lbs.</div><div></div><div><b><br>
Environmental Conditions:</b>
<br>
<b>&quot;NA&quot;:</b> Not Applicable</div><div><b>
&quot;O&quot;:</b> Occasionally - (up to 3 hours/day)</div><div><b>
&quot;F&quot;:</b> Frequently - (3-6 hours/day)</div><div><b>
&quot;C&quot;:</b> Constantly - (6-8 hours/day)</div><div></div><div><b><br>
C:</b> Inside conditions: Protection from weather but not necessarily from temperature change.
<br>
<b>O:</b> Outside environmental conditions: No effective protection from weather.
<br>
<b>N/A:</b> Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
<br>
<b>N/A:</b> Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
<br>
<b>N/A:</b> Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
<br>
<b>N/A:</b> Vibration: Exposure to oscillating movements of the extremities of whole body.
<br>
<b>N/A:</b> Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
<br>
<b>N/A:</b> Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
<br>
<b>N/A:</b> Oils: There is air and/or skin exposure to oils and other cutting fluids.
<br>
<b>O:</b> Air particulates / contaminants: the worker is required to wear respirator.</div><div></div><div><br>
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Field Service Dispatcher - Power Systems

Ring Power Cat

<div>
 <strong>
  Primary Job Role
  <br/>
  <br/>
 </strong>
 Ensures that all assigned work is conducted in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.
 <br/>
 <br/>
 Use various Dealer Business System Software to manage all field operations and all fieldwork orders.
 <br/>
 <br/>
 Receives calls, log information, coordinates and schedules all service requests as they are received. Follows company guidelines to assure prompt and accurate customer communication and dispatch of technicians.
 <br/>
 <br/>
 Ensures the appearance, maintenance and the condition of equipment, tooling, trucks, etc. is kept at the highest level per company guidelines.
 <br/>
 <br/>
 Handles service calls from customers with professionalism and sense of urgency.
 <br/>
 <br/>
 Assures daily/weekly/monthly vehicle and tooling condition reports are completed and accurate. Maintains, tracks, and records truck, tools and safety item inventories.
 <br/>
 <br/>
 Keeps abreast of Service Technician performance, communication and follow through and assures timely documentation of work.
 <br/>
 <br/>
 Ensures all employees know their job assignments by starting time. Stays up-to-date on work status and makes necessary adjustments to achieve the goal of the best possible customer service in the most efficient time.
 <br/>
 <br/>
 Performs other duties as assigned.
 <br/>
 <br/>
 <strong>
  Essential Job Competencies
  <br/>
  <br/>
 </strong>
 <strong>
  Safety
 </strong>
 fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
 <br/>
 <br/>
 <strong>
  Job Specific Skills
 </strong>
 Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
 <br/>
 <br/>
 <strong>
  Fostering Teamwork
 </strong>
 Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
 <br/>
 <br/>
 <strong>
  Communication
 </strong>
 Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
 <br/>
 <br/>
 <strong>
  Negotiating
 </strong>
 Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs.
 <br/>
 <br/>
 <strong>
  Customer Oriented
 </strong>
 Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
 <br/>
 <br/>
 <strong>
  Resource Management
 </strong>
 Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.
 <br/>
 <br/>
 <strong>
  Confidence and Drive
 </strong>
 Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
 <br/>
 <br/>
 <strong>
  Self-Aware
 </strong>
 Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
 <br/>
 <br/>
 <strong>
  Stress Management
 </strong>
 Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
 <br/>
 <br/>
 In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
 <br/>
 <br/>
 Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.
 <br/>
 <br/>
 Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
 <br/>
 <br/>
 Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
 <br/>
 <br/>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Formal Education
 </strong>
 High School diploma or GED
 <br/>
 <br/>
 <strong>
  Experience
 </strong>
 5-6 years
 <br/>
 <br/>
 <strong>
  Required / Credentials
  <br/>
  <br/>
 </strong>
 Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
 <br/>
 <br/>
 <strong>
  Not Required But Highly Desired Criteria
  <br/>
  <br/>
 </strong>
 Prior experience in service management.
 <br/>
 <br/>
 Successfully completed relevant leadership courses.
 <br/>
 <br/>
 Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
 <br/>
 <br/>
 <strong>
  Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
  <br/>
  <br/>
 </strong>
 <strong>
  Problem Solving
 </strong>
 Job requires complex problem solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.
 <br/>
 <br/>
 <strong>
  Creativity
 </strong>
 Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
 <br/>
 <br/>
 <strong>
  Autonomy
 </strong>
 Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
 <br/>
 <br/>
 <strong>
  Updating of Knowledge
  <br/>
  <br/>
 </strong>
 Job requirements change requiring re-training to stay current every 1-2 years.
 <br/>
 <br/>
 <strong>
  Working Environment
  <br/>
  <br/>
 </strong>
 <strong>
  Stress Load
 </strong>
 Constant exposure to these stresses (more than 80% of the time).
 <br/>
 <br/>
 <strong>
  Workload Fluctuation
 </strong>
 Job frequently involves changes in priorities, complexity and/or quantity of work.
 <br/>
 <br/>
 <strong>
  Work Schedule
 </strong>
 Work is scheduled during regular business hours with frequent requirements to work nights, holidays and weekends.
 <br/>
 <br/>
 <strong>
  Organizational Impact
  <br/>
  <br/>
 </strong>
 A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.
 <br/>
 <br/>
 <strong>
  Supervisory Responsibility
  <br/>
  <br/>
 </strong>
 Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers
 <br/>
 <br/>
 <strong>
  Physical Demands of the Position
  <br/>
  <br/>
 </strong>
 <strong>
  "NA"
 </strong>
 Not Applicable
 <br/>
 <br/>
 <strong>
  "O"
 </strong>
 Occasionally - (up to 3 hours/day)
 <br/>
 <br/>
 <strong>
  "F"
 </strong>
 Frequently - (3-6 hours/day)
 <br/>
 <br/>
 <strong>
  "C"
 </strong>
 Constantly - (6-8 hours/day)
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Climbing
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Balancing
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Stooping
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Kneeling
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Crouching
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Crawling
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Reaching
 <br/>
 <br/>
 <strong>
  F
 </strong>
 Standing
 <br/>
 <br/>
 <strong>
  C
 </strong>
 Sitting
 <br/>
 <br/>
 <strong>
  F
 </strong>
 Walking
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Feeling
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Fingering
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Grasping
 <br/>
 <br/>
 <strong>
  C
 </strong>
 Repetitive Motion
 <br/>
 <br/>
 <strong>
  C
 </strong>
 Talking
 <br/>
 <br/>
 <strong>
  C
 </strong>
 Hearing
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pushing - Up to 25 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pulling - Up to 25 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Lifting - Up to 25 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pushing - 26-50 lbs
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pulling - 26-50 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Lifting - 26-50 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pushing - Over 50 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Pulling - Over 50 lbs.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Lifting - Over 50 lbs.
 <br/>
 <br/>
 <strong>
  Environmental Conditions
  <br/>
  <br/>
 </strong>
 <strong>
  "NA"
 </strong>
 Not Applicable
 <br/>
 <br/>
 <strong>
  "O"
 </strong>
 Occasionally - (up to 3 hours/day)
 <br/>
 <br/>
 <strong>
  "F"
 </strong>
 Frequently - (3-6 hours/day)
 <br/>
 <br/>
 <strong>
  "C"
 </strong>
 Constantly - (6-8 hours/day)
 <br/>
 <br/>
 <strong>
  C
 </strong>
 Inside conditions Protection from weather but not necessarily from temperature change.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Outside environmental conditions No effective protection from weather.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Extreme cold Temperatures below 32 degrees for periods of more than one hour.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Extreme heat Temperatures above 100 degrees for periods of more than one hour.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Vibration Exposure to oscillating movements of the extremities of whole body.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Atmospheric conditions One or more of the following conditions that affect the respiratory system or the skin Fumes, odors, dust, mists, gases or poor ventilation.
 <br/>
 <br/>
 <strong>
  N/A
 </strong>
 Oils There is air and/or skin exposure to oils and other cutting fluids.
 <br/>
 <br/>
 <strong>
  O
 </strong>
 Air particulates / contaminants the worker is required to wear respirator.
 <br/>
 <br/>
 RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
</div>


City of Tacoma

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<div><p>Tacoma Power is currently hiring for Power System Operator Candidate! Candidates are enrolled in Tacoma Power's Power System Operator training program (approx. 2 years) and must successfully pass the apprenticeship and obtain NERC certification for continued employment and appointment as a Power System Operator.<br>
<br>
Power System Operator Candidate work rotating shifts, e.g. 7 days on, 3 days off, 7 days on, 4 days off, 7 days on, 3 days off, etc. rotating between day, swing and grave each 7 day shift cycle.<br>
<br>
Power System Operator Candidate learn and perform skilled work to insure the real-time safe, reliable and economic delivery of power to utility customers through the coordination and control of Tacoma Power generation, transmission and distribution electrical systems; maintaining system integrity and reliability during normal and emergency conditions by anticipating and responding appropriately to safeguard utility employees and the public through control of high voltage switching and electrical clearances; insuring operations meet NERC and WECC reliability standards; maintaining real-time balance between load and generation, appropriate frequency, interchange and operating reserves and by taking action to preserve the Interconnection up to and including manual load shedding.<br>
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Ideal candidates can stay calm under pressure, make sound, quick decisions, can collaborate with a team but take charge when the situation warrants it. Additionally, we're looking for people who are self-motivated, detail oriented, adaptable, and resilient.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p>Graduation from high school or equivalent <b>AND</b>:<br>
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Successful completion of an electrical utility apprenticeship program <b>OR</b><br>
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Bachelor's Degree in STEM (Science, Technology, Engineering, Math) or related field. Four (4) years of System Operations, Utility Operations, Power Marketing, or direct supporting roles can be substituted for education on a year-for-year basis. <b>OR</b><br>
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Be a journey-level electrician working in an electrical utility system operating at 4 kV or above or military equivalent (Navy nuclear power, Army prime power, etc.) <b>OR</b><br>
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Three (3) years of experience in Power System Operations of an electric utility operating at 4 kV or above, including but not limited to Power System Operator, Systems Power Dispatcher (job title used prior to 8/1/2025), Substation, or Generation Operator<br>
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<b>LICENSES, CERTIFICATES AND OTHER REQUIREMENTS</b></p><ul><li>
Valid driver's license at time of appointment and maintenance thereafter.</li><li>
First Aid/CPR certification prior to completing Level 1 and maintenance thereafter.</li><li>
Obtain NERC System Operator certification prior to completion of Tacoma Power's System Power Dispatcher Candidate training program with maintenance thereafter.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge &amp; Skills</b></h2></div>
<p></p><div><ul><li>Electrical theory as applied to electrical circuits and power systems</li><li>
All applicable laws, codes, regulations, safety rules, policies and procedures</li><li>
Location of streets, roads, and substations within utility service area</li><li>
Effective oral and written communication skills, including English grammar, spelling, punctuation and vocabulary</li><li>
Record keeping techniques using state of the art technologies</li><li>
Radio and telephone technique and etiquette</li><li>
Interpersonal skills, using tact, patience and courtesy</li><li>
Mathematics that includes algebra, geometry and trigonometry</li><li>
Learn the skills and tasks required of a Systems Power Dispatcher</li><li>
Understand and follow complex oral and written instructions in exact detail</li><li>
React quickly and efficiently in emergencies</li><li>
Learn the skills associated with operating a computer, electronic equipment and communication equipment</li><li>
Establish and maintain cooperative and effective working relationships with others</li><li>
Observe proper safety rules and precautions</li><li>
Operate a variety of tools, machinery, and equipment</li><li>
Effective teamwork skills</li><li>
Detail oriented with the ability to multi-task</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Selection Process &amp; Supplemental Information</b></h2></div>
<p></p><div><p><b>A Commitment to Equity &amp; Diversity</b><br>
At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.</p><p>
If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.</p><p><b>
Tacoma Power</b><br>
Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.</p><p><b>
The Community</b></p><p>
Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.</p><p>
Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.</p><p>
With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!</p><p><b>
View this exciting video to learn more about the City of Tacoma:</b> https://www.youtube.com/watch?v=2n5MWl8KFvI</p><p><b>
Apply</b></p>
Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.<br>
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Candidates will be evaluated and ranked on an eligibility list. This list is used for vacancies that occur at the City of Tacoma for one year.<br>
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This position is represented by Local 483.<br>
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Individuals given a conditional offer of employment must also pass a background check. May also be required to pass a Department of Homeland Security background check which must result in the issuance of a Transportation Worker Identification Credential (TWIC). An employee in this classification is subject to passing an annual exam required for working in and around facilities and obtaining access to secure information.<br>
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<b>Compensation &amp; Benefits</b><br>
Pay Details:<br>
Hourly Rate: $70.59 - $81.72<br>
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Employee Benefits | City of Tacoma<p><b>
Get Assistance</b></p><p>
For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.</p><p>
For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.</p><p><b>
Communication with the City of Tacoma</b></p><p>
We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.</p></div></div></div><p></p>

Power System Operator Candidate

Cherokee Federal

<div><p>This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.
</p><p><i>A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. </i><i>You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.<br>
</i></p><p></p><p>The Power Systems Operations Instructor &ndash; Senior supports the Department of Energy (DOE), Western Area Power Administration (WAPA) Headquarters in Lakewood, CO by delivering advanced power systems operations instruction through the Electric Power Training Center (EPTC). This role provides expert-level technical training, curriculum development, and instructional delivery to support WAPA&rsquo;s mission-critical power system operations, compliance, and workforce readiness.<br>
</p><p></p><p><b>Compensation &amp; Benefits:
</b></p><p>Estimated Starting Salary Range for <b>Power Systems Operations Instructor-Senior </b>: $125K-135K/yr.
</p><p>Pay commensurate with experience.
</p><p>Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.<br>
</p><p></p><p><b>Power Systems Operations Instructor-Senior Responsibilities Include:
</b></p><ul><li>Deliver electrical utility systems training covering power system operations, power plant operations, transmission system operations (dispatcher), craft training, and specialized instructional programs.
</li><li>Present existing EPTC course material using the EPTC miniature power simulator system in accordance with established lesson plans.
</li><li>Conduct lectures, briefings, and facilitated discussions using real-world operational experience to enhance student comprehension and applied learning.
</li><li>Develop, maintain, and update curriculum and training materials aligned with NERC certification requirements, Continuing Education Units (CEUs), and Systematic Approach to Training (SAT) principles.
</li><li>Design and implement innovative simulation scenarios that replicate real-world power system operating conditions and challenges.
</li><li>Apply instructional design best practices across multiple delivery methods, including in-person, instructor-led virtual, and blended learning environments.
</li><li>Develop new training tools, methodologies, and instructional enhancements to improve EPTC training effectiveness.
</li><li>Monitor, evaluate, and report on training outcomes and overall program effectiveness to EPTC leadership.
</li>Performs other job-related duties as assigned<br>
<li>
</li></ul><p></p><p><b>Power Systems Operations Instructor-Senior Experience, Education, Skills, Abilities requested:
</b></p><ul><li>Bachelor&rsquo;s degree required. Degrees in electrical engineering, education with power utility experience, or equivalent combinations of education, certifications, and experience will be considered.
</li><li>Minimum of ten (10) years of instructor experience supporting state or federal power systems.
</li><li>Demonstrated experience in curriculum development and instructional delivery across multiple learning modalities.
</li><li>Extensive knowledge of power system operations, generation, transmission, SCADA, AGC, EMS, energy scheduling, and safe switching procedures consistent with NERC standards.
</li><li>Practical experience with interconnected power systems, high-voltage transmission (100 kV or greater), and power plant operations (10 MW or greater preferred).
</li><li>Strong instructional design, communication, and presentation skills.
</li><li>Proficiency with Microsoft Office applications.
</li><li>Understanding of renewable energy integration into bulk power systems.
</li>Must pass pre-employment qualifications of Cherokee Federal<br>
<li>
</li></ul><p></p><p><b>Company Information:
</b></p><p><b>Cherokee Nation Strategic Programs (CNSP) </b>is a part of Cherokee Federal &ndash; the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and <b>serving </b>the government&rsquo;s mission with compassion and heart. To learn more about <b>CNSP </b>, visit cherokee-federal.com.<br>
</p><p></p><p><b>#CherokeeFederal #LI-CK1<br>
</b></p><p></p><p>Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.<br>
</p><p></p><p>Similar searchable job titles:
</p><ul><li><p>Senior Power Systems Training Specialist
</p></li><li><p>Electric Utility Operations Instructor &ndash; Senior
</p></li><li><p>Senior Power System Operations Trainer
</p></li><li><p>Energy Systems Operations Instructor
</p></li><li><p>Senior Transmission &amp; Generation Operations Instructor
</p></li></ul><p>Keywords:
</p><ul><li><p>Power Systems Operations
</p></li><li><p>Electric Utility Training
</p></li><li><p>SCADA / EMS
</p></li><li><p>NERC Compliance
</p></li><li><p>Transmission &amp; Generation<br>
</p></li></ul><p></p><p><b>Legal Disclaimer: </b>All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.<br>
</p><p></p><p>Many of our job openings require access to government buildings or military installations.</p></div>

Power Systems Operations Instructor-Senior

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