pr account executive

Burson

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
 <br/>
 <br/>
 Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.
 <br/>
 <br/>
 <strong>
  More About The Role
  <br/>
  <br/>
 </strong>
 Burson UAE is searching for a passionate and proactive Account Executive to join our dynamic team in Dubai! This is an incredible opportunity for a junior PR professional to elevate their career, working with the potential to work across a diverse portfolio of sectors such as Corporate, Destination, and Consumer &amp; Brand. If you're ready to contribute to cutting-edge campaigns across PR, Social, Influencer, and Creative, we want to hear from you!
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support client relationships by assisting senior team members and acting as a reliable point of contact for day-to-day queries.
  </li>
  <li>
   Contribute to media relations efforts by drafting press materials, building media lists, and pitching stories.
  </li>
  <li>
   Assist in crafting compelling content for various platforms, ensuring high-quality writing and adapting to different tones.
  </li>
  <li>
   Monitor and report on web and social media activity, helping to gather data and identify key trends.
  </li>
  <li>
   Coordinate project logistics, including scheduling, managing deadlines, and liaising with internal and external teams.
  </li>
  <li>
   Learn about account profitability and support senior colleagues in administrative and financial tasks.
  </li>
  <li>
   Actively participate in creative brainstorming sessions, bringing fresh ideas and contributing to campaign development.
  </li>
  <li>
   Stay informed on industry news and trends, including AI, and proactively seek out learning and development opportunities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience That Contributes To Success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in a PR agency or in-house communications role.
  </li>
  <li>
   Proven experience in media relations, including drafting press materials and pitching stories.
  </li>
  <li>
   Demonstrable understanding of social media platforms, content strategy, and basic analytics.
  </li>
  <li>
   Exceptional written and verbal communication skills in English; Arabic is a significant advantage.
  </li>
  <li>
   Strong organizational skills and meticulous attention to detail.
  </li>
  <li>
   A proactive, collaborative attitude with a strong desire to learn and grow
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You Belong At Burson
  <br/>
  <br/>
 </strong>
 Our vision is for Burson to be the leading &lsquo;academy company&rsquo; for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today&rsquo;s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
 <br/>
 <br/>
 At Burson, we&rsquo;re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That&rsquo;s why it&rsquo;s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can&rsquo;t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view&mdash;your talent&mdash;is what makes you a #BursonPerson, and it&rsquo;s how we deliver exceptional results for our clients, together.
 <br/>
 <br/>
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 <br/>
 <br/>
 When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our  Recruitment Privacy Policy. California residents should read our  California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
 <br/>
 <br/>
</div>


PR Account Executive

PR Arabia

<div>
 <br/>
 <p>
  We're seeking a motivated
  <strong>
   Account Executive
  </strong>
  to join
  <strong>
   PR Arabia
  </strong>
  team in Jeddah! You'll support the PR Director in delivering exceptional PR and communication services to clients across various industries, contributing to strategic campaigns, client relations, and content creation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles and Responsibilities include but are not limited to:
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   A: Client Support &amp; Engagement
  </strong>
 </p>
 <ul>
  <li>
   Maintain strong relationships with clients, providing proactive communication and support.
  </li>
  <li>
   Lead client meetings and provide strategic guidance alongside the Account Manager.
  </li>
  <li>
   Support and oversee the planning and execution of client events.
  </li>
 </ul>
 <p>
  <strong>
   B: Project &amp; Campaign Management
  </strong>
 </p>
 <ul>
  <li>
   Assist in designing and executing PR campaigns with measurable KPIs.
  </li>
  <li>
   Manage budgets for PR campaigns, ensuring cost-effectiveness and strong ROI.
  </li>
  <li>
   Monitor media coverage, analyze effectiveness, and generate reports.
  </li>
 </ul>
 <p>
  <strong>
   C: Content Development
  </strong>
 </p>
 <ul>
  <li>
   Write press releases, articles, and other PR materials.
  </li>
  <li>
   Oversee social media engagement and support digital PR efforts.
  </li>
  <li>
   Review communication materials created by junior staff.
  </li>
 </ul>
 <p>
  <strong>
   D: Business Development &amp; Strategy
  </strong>
 </p>
 <ul>
  <li>
   Identify opportunities to expand services for existing clients.
  </li>
  <li>
   Assist in developing proposals and presentations for new business.
  </li>
  <li>
   Stay updated on industry trends and contribute insights to PR strategy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements:
  </strong>
 </p>
 <ul>
  <li>
   2-5 years' experience in PR (ideally in Saudi Arabia).
  </li>
  <li>
   Bachelor&rsquo;s in Public Relations, Media Communication, Journalism, Digital Marketing, or related.
  </li>
  <li>
   Fluent in English and Arabic.
  </li>
  <li>
   Familiarity with Saudi media and political landscape.
  </li>
  <li>
   Strong organizational, analytical, and interpersonal skills.
  </li>
  <li>
   Proficient in MS Office and social media.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Join our dynamic team to grow your career in PR!
 </p>
 <ul>
  <li>
   <strong>
    Please submit your application or
   </strong>
   Send your resume to hr@prarabia.me
  </li>
 </ul>
</div>


Public Relations Account Executive

Weber Shandwick

<div>
 <p>
  We&rsquo;re expanding our team in Kuwait and looking for a motivated Bilingual Public Relations Account Executive to help manage exciting regional clients. This is an opportunity to work on creative campaigns, build strong media relationships, and grow your career in a fast-paced PR and social media environment.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Who do we need?
  </strong>
 </p>
 <p>
  Someone who&rsquo;s passionate about storytelling and understands how PR and social media work together to shape a brand&rsquo;s reputation. You should be fluent in both Arabic and English, confident in client communication, media outreach, and online engagement &mdash; and eager to bring fresh ideas to the table.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will you be doing?
  </strong>
 </p>
 <ul>
  <li>
   Supporting day-to-day management of PR accounts and client communication.
  </li>
  <li>
   Drafting and translating press releases, media pitches, and social media content in both Arabic and English.
  </li>
  <li>
   Helping plan and execute social media calendars, influencer collaborations, and digital PR initiatives.
  </li>
  <li>
   Coordinating interviews, events, and brand activations.
  </li>
  <li>
   Building and maintaining relationships with journalists, influencers, and key stakeholders.
  </li>
  <li>
   Monitoring media and social media coverage, analyzing performance, and preparing client reports.
  </li>
  <li>
   Collaborating with creative and digital teams to ensure consistent messaging and tone across all channels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What do you need to apply for this role?
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in public relations, Communications, Marketing, or a related field.
  </li>
  <li>
   1&ndash;3 years of experience in PR, communications, or social media (agency experience preferred).
  </li>
  <li>
   Excellent Arabic and English writing and speaking skills.
  </li>
  <li>
   Familiarity with social media management tools and analytics.
  </li>
  <li>
   A creative mindset, attention to detail, and the ability to multitask under deadlines.
  </li>
  <li>
   A genuine interest in media, storytelling, and building brand reputation both online and offline.
  </li>
 </ul>
</div>


Account Executive

SHIFT Communications

<div><div><b>Account Executive - Technology</b></div>
<div></div><div>You&rsquo;re killing it at your first or second job and looking for new challenge, somewhere where you&rsquo;ll be empowered (and expected) to be incredibly hands on with all aspects of program planning, execution and evaluation, with assignments that let you leverage your love of new technologies, creative storytelling and media on a daily basis.
</div><div></div><div>Welcome to SHIFT. We&rsquo;re looking for people like you to join our technology practice to help our clients get their message out and connect with the people who matter them through insights-driven narratives, creative platforms, thought leadership initiatives and content delivered across the paid, earned, social and owned media ecosystem.</div>
<div></div><div>Here, you&rsquo;ll be part of a team charged with crafting integrated, data-driven campaigns for emerging and established brands; interfacing with colleagues, clients, media and influencers daily; you&rsquo;ll also be part of an agency committed to rethinking and redesigning its approach to communications every day; where good ideas are listened to no matter their source, and where all colleagues have two things in common: a passion for doing great work, and the thrill we get seeing that impact that work has on a client&rsquo;s business.</div>
<div></div><div>Here&rsquo;s a bit more about what we&rsquo;re looking for, what you&rsquo;ll be doing and what it takes to succeed at SHIFT.</div>
<div></div><div><b>What You Bring</b></div>
<ul><li>BA or BS in PR, Communications, Journalism or Liberal Arts.</li>
<li>Three to four years&rsquo; experience in an agency or other fast-paced client environment (agency preferred).</li>
<li>A real passion for emerging technologies and the changes they&rsquo;re bringing about in how we do what we do, and more broadly across business and society.</li>
<li>A natural digital- and mobile-first mindset to all you do.</li>
<li>Ridiculously strong oral, written and interpersonal communications.</li>
<li>An insatiable curiosity combined with an innate ability to think critically that translates into creativity, founded in strategy, that you can apply to our programming day in and day out.</li>
<li>Current knowledge of and comfort operating within and across the PESO media landscape.</li>
<li>Juggling skills. Seriously, you&rsquo;ll be expected to keep a lot of balls in the air, with each progressing towards an on-target, on time and on budget delivery.</li>
<li>The self-discipline to take direction, focus on tasks and deliver on commitments.</li>
<li>The self-awareness to know when to listen, when to speak and when you&rsquo;ve said enough.</li>
<li>A genuine thirst for learning, self-improvement and personal growth.</li>
<li>A fierce competitive spirit that compels you to play to win at whatever you&rsquo;re doing.</li>
<li>The ability to work independently while working collaboratively towards a common goal.</li>
<li>A willingness to actively contribute to making our agency a better place to work.</li>
</ul>
<div></div><div><b>What You&rsquo;ll Be Doing</b></div>
<ul><li>Building a deep network of trusted relationships with the media, industry analysts and influencers key to your clients&rsquo; success</li>
<li>QC&rsquo;ing your own work and that of colleagues to ensure it&rsquo;s clear, concise, compelling and complies with the basic principles of business writing and, when intended for the media, AP style.</li>
<li>Helping to design, sell-in, produce, project-manage, execute and measure award-worthy campaigns.</li>
<li>Drafting a broad range of materials &ndash; from web content, press releases and op-eds to research reports, whitepapers and speeches.</li>
<li>Identifying and engaging influencers willing to advocate for our clients&rsquo; brands.</li>
<li>Identifying and pitching reporters with timely and compelling story ideas/angles and supporting them through the reporting process with access to clients, data, materials and more that make their stories stronger and jobs easier.</li>
<li>Collaborating with experts across the network to develop and implement social media and content marketing strategies that help build audience and move the needles the clients care about.</li>
<li>Drafting client reports that show our progress/performance vs established KPI&rsquo;s.</li>
</ul>
<div></div><div><b>What it Takes to Succeed Here</b></div>
<ul><li><b>Help us improve</b>. Become fluent in the agency&rsquo;s brand and business; familiarize yourself with our teams, clients, best case work and best proposals. See a missed opportunity along the way? Call it out. Share your thoughts. Make us better.</li>
<li><b>Make yourself smarter</b>. Invest any downtime you have in your first six months to become certified in Google Analytics, and to master Google&rsquo;s keyword tools. Both will help you prepare client-ready work more quickly as requested.</li>
<li><b>Know what&rsquo;s going on. </b>Read/watch/listen to and then analyze and report the news that&rsquo;s important to you and your clients; provide recommendations for actions that the client can/should take as a result.</li>
<li><b>Have a point of view</b>. We&rsquo;re not looking for people who agree with everything we say. We&rsquo;re looking for people who think independently, believe in things important to them and can bring and defend that passion to work with them every day.</li>
<li><b>Make your team smarter</b>. Get and stay up to speed on the market, competitive and internal business dynamics shaping the worlds and impacting the decisions of the clients to which you&rsquo;re assigned. Become the go-to resource on your team for this kind of information.
</li><li><b>Learn the agency business</b>. Ask questions of those around you/attend proscribed training programs to understand how we budget, how we manage projects, how we develop and nurture client relationships and how we measure our own success as an agency.</li>
<li><b>Raise your hand</b>. Don&rsquo;t ever wait for someone to ask you to do something; ask what you can do to help your team, our clients and our agency succeed. Daily.</li>
<li><b>Find your passion</b>. Some of our people are expert in certain verticals; others are expert at certain functions. Many have become expert at multiple sectors and multiple functions. What&rsquo;s important to you, and to us, is that you find something you love to do and do whatever it takes to master it.</li>
<li><b>Live our values</b>. Nothing is more important. We&rsquo;ll hold you to that standard and you can hold us to that standard. It&rsquo;s that simple.</li>
<li><b>Love what you do</b>. Agency life is not for everyone. We work hard and have a lot of fun in the process. We&rsquo;ll both know within your first few months if it&rsquo;s for you. We certainly hope it is, but if not, chances are you&rsquo;ll make a great client. We want you to be successful and love what you do, wherever that may be.</li>
</ul><div><b>Benefits</b></div>
<ul><li>Competitive salary and bonuses and referral bonuses for bringing on new employees &amp; clients</li>
<li>Hybrid and extremely flexible work environment</li>
<li>Tech stipend to ensure you have all the tools you need to work productively from home or anywhere you feel most inspired</li>
<li>Generous PTO including office closure between Christmas and New Year&rsquo;s and summer Fridays</li>
<li>Company 401k contribution that starts on day one</li>
<li>Medical, dental and vision benefits; HAS and FSA options</li>
<li>Paid parental leave and short-term disability insurance</li>
<li>Donation matching and PTO for volunteering in your community</li>
<li>Supportive colleagues who celebrate your milestones and wins</li>
<li>Inclusive work environment that celebrates and encourages what makes you YOU</li>
</ul><div><div>If you&rsquo;ve got what it takes and are ready totake your career to the next level, we want to meet you.</div>
</div><div></div><div>Annual Salary Range: $55,000 - $65,000. Candidates whose salary requirements fall outside this range are encouraged to apply.</div></div>

Account Executive, Technology - San Francisco

<div><div><b>Account Executive - Technology</b></div>
<div></div><div>You&rsquo;re killing it at your first or second job and looking for new challenge, somewhere where you&rsquo;ll be empowered (and expected) to be incredibly hands on with all aspects of program planning, execution and evaluation, with assignments that let you leverage your love of new technologies, creative storytelling and media on a daily basis.
</div><div>Welcome to SHIFT. We&rsquo;re looking for people like you to join our technology practice to help our clients get their message out and connect with the people who matter them through insights-driven narratives, creative platforms, thought leadership initiatives and content delivered across the paid, earned, social and owned media ecosystem.</div>
<div></div><div>Here, you&rsquo;ll be part of a team charged with crafting integrated, data-driven campaigns for emerging and established brands; interfacing with colleagues, clients, media and influencers daily; you&rsquo;ll also be part of an agency committed to rethinking and redesigning its approach to communications every day; where good ideas are listened to no matter their source, and where all colleagues have two things in common: a passion for doing great work, and the thrill we get seeing that impact that work has on a client&rsquo;s business.</div>
<div></div><div>Here&rsquo;s a bit more about what we&rsquo;re looking for, what you&rsquo;ll be doing and what it takes to succeed at SHIFT.</div>
<div></div><div><b>What You Bring</b></div>
<ul><li>BA or BS in PR, Communications, Journalism or Liberal Arts.</li>
<li>One to two yearsexperience in an entry-level job in an agency or client environment.</li>
<li>A real passion for emerging technologies and the changes they&rsquo;re bringing about in how we do what we do, and more broadly across business and society.</li>
<li>A natural digital- and mobile-first mindset to all you do.</li>
<li>Ridiculously strong oral, written and interpersonal communications.</li>
<li>An insatiable curiosity combined with an innate ability to think critically that translates into creativity, founded in strategy, that you can apply to our programming day in and day out.</li>
<li>Current knowledge of and comfort operating within and across the PESO media landscape.</li>
<li>Juggling skills. Seriously, you&rsquo;ll be expected to keep a lot of balls in the air, with each progressing towards an on-target, on time and on budget delivery.</li>
<li>The self-discipline to take direction, focus on tasks and deliver on commitments.</li>
<li>The self-awareness to know when to listen, when to speak and when you&rsquo;ve said enough.</li>
<li>A genuine thirst for learning, self-improvement and personal growth.</li>
<li>A fierce competitive spirit that compels you to play to win at whatever you&rsquo;re doing.</li>
<li>The ability to work independently while working collaboratively towards a common goal.</li>
<li>A willingness to actively contribute to making our agency a better place to work.</li>
</ul>
<div></div><div><b>What You&rsquo;ll Be Doing</b></div>
<ul><li>Building a deep network of trusted relationships with the media, analysts and influencers key to your clients&rsquo; success.</li>
</ul><ul><li>QC&rsquo;ing your own work and that of colleagues to ensure it&rsquo;s clear, concise, compelling and complies with the basic principles of business writing and, when intended for the media, AP style.</li>
<li>Helping to design, sell-in, produce, project-manage, execute and measure award-worthy campaigns.</li>
<li>Drafting a broad range of materials &ndash; from web content, press releases and op-eds to research reports, white papers and speeches.</li>
<li>Identifying and engaging influencers willing to advocate for our clients&rsquo; brands.</li>
<li>Identifying and pitching reporters with timely, relevant and compelling story ideas/angles, and supporting them through the reporting process with access to clients, data, materials and more that make their stories stronger and jobs easier.</li>
<li>Collaborating with experts across the network to develop and implement social media and content marketing strategies that help build audience and move the needles the clients care about.</li>
<li>Drafting client reports that show our progress/performance vs established KPI&rsquo;s
</li>
</ul><div></div><div><b>What it Takes to Succeed Here</b></div>
<ul><li><b>Help us improve</b>. Become fluent in the agency&rsquo;s brand and business; familiarize yourself with our teams, clients, best case work and best proposals. See a missed opportunity along the way? Call it out. Share your thoughts. Make us better.</li>
<li><b>Make yourself smarter</b>. Invest any downtime you have in your first six months to become certified in Google Analytics, and to master Google&rsquo;s keyword tools. Both will help you prepare client-ready work more quickly as requested.</li>
<li><b>Know what&rsquo;s going on. </b>Read/watch/listen to and then analyze and report the news that&rsquo;s important to you and your clients; provide recommendations for actions that the client can/should take as a result.</li>
<li><b>Have a point of view</b>. We&rsquo;re not looking for people who agree with everything we say. We&rsquo;re looking for people who think independently, believe in things important to them and can bring and defend that passion to work with them every day.</li>
<li><b>Make your team smarter</b>. Get and stay up to speed on the market, competitive and internal business dynamics shaping the worlds and impacting the decisions of the clients to which you&rsquo;re assigned. Become the go-to resource on your team for this kind of information.
</li><li><b>Learn the agency business</b>. Ask questions of those around you/ attend proscribed training programs to understand how we budget, how we manage projects, how we develop and nurture client relationships and how we measure our own success as an agency.</li>
<li><b>Raise your hand</b>. Don&rsquo;t ever wait for someone to ask you to do something; ask what you can do to help your team, our clients and our agency succeed. Daily.</li>
<li><b>Find your passion</b>. Some of our people are expert in certain verticals; others are expert at certain functions. Many have become expert at multiple sectors and multiple functions. What&rsquo;s important to you, and to us, is that you find something you love to do and do whatever it takes to master it.</li>
<li><b>Live our values</b>. Nothing is more important. We&rsquo;ll hold you to that standard and you can hold us to that standard. It&rsquo;s that simple.</li>
<li><b>Love what you do</b>. Agency life is not for everyone. We work hard and have a lot of fun in the process. We&rsquo;ll both know within your first few months if it&rsquo;s for you. We certainly hope it is, but if not, chances are you&rsquo;ll make a great client. We want you to be successful and love what you do, wherever that may be.</li>
</ul>
<div><div><br>
<b>Benefits</b></div>
<ul><li>Competitive salary and bonuses and referral bonuses for bringing on new employees &amp; clients</li>
<li>Hybrid and extremely flexible work environment</li>
<li>Tech stipend to ensure you have all the tools you need to work productively from home or anywhere you feel most inspired</li>
<li>Generous PTO including office closure between Christmas and New Year&rsquo;s and summer Fridays</li>
<li>Company 401k contribution that starts on day one</li>
<li>Medical, dental and vision benefits; HAS and FSA options</li>
<li>Paid parental leave and short-term disability insurance</li>
<li>Donation matching and PTO for volunteering in your community</li>
<li>Supportive colleagues who celebrate your milestones and wins</li>
<li>Inclusive work environment that celebrates and encourages what makes you YOU</li>
</ul><div>If you&rsquo;ve got what it takes and are ready to take your career to the next level, we want to meet you.</div></div></div><div></div>

Account Executive, Technology - Boston

digitaldizney

<p><b>Job Title:</b> <b>Customer Success Executive</b><br/><b>Location:</b> Indore (Work from Office)<br/><b>Job Type:</b> Full-time<br/><b>Experience:</b> Minimum 2+ years in Sales/Business Development (Digital Marketing preferred)<br/><b>Salary:</b> Competitive Base Salary + Performance-based Incentives</p><p>We are looking for a proactive, client-focused, and relationship-driven <b>Customer Success Executive</b> to join our growing team. In this role, you will be the bridge between our clients and internal teams, ensuring smooth onboarding, high satisfaction, and long-term client retention. You will play a crucial role in maximizing the value clients get from our services&mdash;<b>PR, Digital Marketing, and Influencer Marketing</b>&mdash;through strategic account management, performance tracking, and personalized support.</p><p><b>Key Responsibilities:</b><br/><b>Client Onboarding &amp; Relationship Management</b></p><ul><li>Understand client objectives, business needs, and expectations to ensure successful service delivery.</li><li>Build and maintain strong, long-term relationships with clients, fostering trust and loyalty.</li></ul><p><b>Performance Monitoring &amp; Optimization</b></p><ul><li>Proactively suggest improvements, optimizations, and new strategies to maximize ROI.</li><li>Ensure timely delivery of project milestones by coordinating with PR, Digital Marketing, and Creative teams.</li></ul><p><b>Client Retention &amp; Growth</b></p><ul><li>Identify opportunities for <b>upselling and cross-selling</b> additional services based on client needs.</li><li>Conduct regular check-ins, business reviews, and satisfaction surveys to maintain high engagement.</li><li>Manage and resolve client concerns promptly to ensure smooth collaboration.</li></ul><p><b>Collaboration &amp; Internal Communication</b></p><ul><li>Work closely with internal teams to align client expectations with deliverables.</li><li>Share client feedback and market insights to help refine service offerings and improve processes.</li><li>Assist in developing client case studies and success stories for marketing purposes.</li></ul><p><b>Reporting &amp; CRM Management</b></p><ul><li>Maintain up-to-date client records, communication logs, and project statuses in CRM tools.</li><li>Present retention and satisfaction data to management to guide customer success strategies.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.</li><li><b>2+ years of experience</b> in Customer Success, Account Management, or Client Servicing&mdash;preferably in PR, Digital Marketing, or Influencer Marketing.</li><li>Strong understanding of digital marketing channels and campaign execution.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Experience with CRM tools (Zoho, HubSpot) and MS Office.</li><li>Ability to manage multiple accounts simultaneously in a fast-paced environment.</li></ul><p><b>Key Skills</b></p><ul><li>Client relationship management &amp; retention</li><li>Account growth &amp; upselling</li><li>Digital marketing knowledge</li><li>Strategic problem-solving &amp; negotiation</li><li>Performance analysis &amp; reporting</li><li>CRM proficiency</li><li>Strong communication &amp; interpersonal skills</li></ul><p><b>Why Join DigitalVia?</b></p><ul><li>Work in a <b>fast-paced, creative, and client-focused</b> agency environment.</li><li>Competitive salary with performance incentives.</li><li>Opportunities for <b>career growth</b> and leadership roles.</li><li>Collaborative and supportive work culture.</li><li>Exposure to diverse industries and innovative campaigns.</li></ul><p><b>How to Apply</b></p><p>Send your updated resume to <b>kalash.bhalerao@digitalvia.in</b><br/>For more details, contact us at <b>+91-9755670135</b><br/><b>Subject Line:</b> <i>Application for </i><b>Customer Success Executive</b> <i>&ndash; [Your Name]</i></p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹8,762.63 - ₹25,236.35 per month</p><p>Work Location: In person</p>

Customer Success Executive

DigitalVia Technologies (OPC) Private Limited

<p><b>Job Title:</b> <b>Customer Success Executive</b><br/><b>Location:</b> Indore (Work from Office)<br/><b>Job Type:</b> Full-time<br/><b>Experience:</b> Minimum 2+ years in Sales/Business Development (Digital Marketing preferred)<br/><b>Salary:</b> Competitive Base Salary + Performance-based Incentives</p><p>We are looking for a proactive, client-focused, and relationship-driven <b>Customer Success Executive</b> to join our growing team. In this role, you will be the bridge between our clients and internal teams, ensuring smooth onboarding, high satisfaction, and long-term client retention. You will play a crucial role in maximizing the value clients get from our services&mdash;<b>PR, Digital Marketing, and Influencer Marketing</b>&mdash;through strategic account management, performance tracking, and personalized support.</p><p><b>Key Responsibilities:</b><br/><b>Client Onboarding &amp; Relationship Management</b></p><ul><li>Understand client objectives, business needs, and expectations to ensure successful service delivery.</li><li>Build and maintain strong, long-term relationships with clients, fostering trust and loyalty.</li></ul><p><b>Performance Monitoring &amp; Optimization</b></p><ul><li>Proactively suggest improvements, optimizations, and new strategies to maximize ROI.</li><li>Ensure timely delivery of project milestones by coordinating with PR, Digital Marketing, and Creative teams.</li></ul><p><b>Client Retention &amp; Growth</b></p><ul><li>Identify opportunities for <b>upselling and cross-selling</b> additional services based on client needs.</li><li>Conduct regular check-ins, business reviews, and satisfaction surveys to maintain high engagement.</li><li>Manage and resolve client concerns promptly to ensure smooth collaboration.</li></ul><p><b>Collaboration &amp; Internal Communication</b></p><ul><li>Work closely with internal teams to align client expectations with deliverables.</li><li>Share client feedback and market insights to help refine service offerings and improve processes.</li><li>Assist in developing client case studies and success stories for marketing purposes.</li></ul><p><b>Reporting &amp; CRM Management</b></p><ul><li>Maintain up-to-date client records, communication logs, and project statuses in CRM tools.</li><li>Present retention and satisfaction data to management to guide customer success strategies.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.</li><li><b>2+ years of experience</b> in Customer Success, Account Management, or Client Servicing&mdash;preferably in PR, Digital Marketing, or Influencer Marketing.</li><li>Strong understanding of digital marketing channels and campaign execution.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Experience with CRM tools (Zoho, HubSpot) and MS Office.</li><li>Ability to manage multiple accounts simultaneously in a fast-paced environment.</li></ul><p><b>Key Skills</b></p><ul><li>Client relationship management &amp; retention</li><li>Account growth &amp; upselling</li><li>Digital marketing knowledge</li><li>Strategic problem-solving &amp; negotiation</li><li>Performance analysis &amp; reporting</li><li>CRM proficiency</li><li>Strong communication &amp; interpersonal skills</li></ul><p><b>Why Join DigitalVia?</b></p><ul><li>Work in a <b>fast-paced, creative, and client-focused</b> agency environment.</li><li>Competitive salary with performance incentives.</li><li>Opportunities for <b>career growth</b> and leadership roles.</li><li>Collaborative and supportive work culture.</li><li>Exposure to diverse industries and innovative campaigns.</li></ul><p><b>How to Apply</b></p><p>Send your updated resume to <b>kalash.bhalerao@digitalvia.in</b><br/>For more details, contact us at <b>+91-9755670135</b><br/><b>Subject Line:</b> <i>Application for </i><b>Customer Success Executive</b> <i>&ndash; [Your Name]</i></p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹15,000.00 - ₹35,000.00 per month</p><p>Benefits:</p><ul><li>Leave encashment</li></ul><p>Work Location: In person</p>

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