pr manager

Atlantis The Palm

<p></p><div><p>Assistant Manager, Education, Lost World Aquarium
<br>
(20518)</p><br>
<p></p><p>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</p><br>
<p></p><p>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</p>
<p><b>About The Role
</b></p><p>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.</p>
<p><b>Key Duties and Responsibilities</b></p>
<ul><li>Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards</li>
<li>Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same</li>
<li>Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience.</li>
<li>Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments</li>
<li>Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours.</li>
<li>Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports.</li>
<li>Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards.</li>
<li>Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI&rsquo;s are met.</li>
<li>Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan</li>
<li>Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education
</li><li>Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys.</li>
<li>Oversees that all information contained in SOP&rsquo;s and department manuals are current and accurate</li>
<li>Organizes and delivers meetings and trainings as needed</li>
<li>Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices.
</li><li>Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes</li>
<li>Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan.</li>
<li>Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues&rsquo; output.</li>
<li>Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met.</li>
<li>Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year.</li>
<li>Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written.</li>
<li>Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction.</li>
<li>Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots</li>
<li>Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations.</li>
</ul><p><b>About You</b></p>
<ul><li>Bachelor&rsquo;s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable)</li>
<li>Supervisory Experience of at least 2+ years</li>
<li>Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required</li>
<li>Previous experience in the development and implementation of educational programmes and materials</li>
<li>Skills in conducting education evaluation for educational activities</li>
<li>Proficient Skills in Microsoft Office / Outlook / Excel / Word / PowerPoint</li>
<li>Strong interpersonal skills &amp; organizational skills</li>
<li>Strong administrative abilities accompanying a strong customer focus.</li>
<li>Leadership abilities including but not limited to strong communication skills, follow-up &amp; task management.</li>
<li>Ability to work outdoors, as well as fast-paced conditions.</li>
<li>Must be able to stand for long time periods and be able to be fit to walk around the property.</li>
<li>The ability to troubleshoot and resolve problems quickly.</li><br>
</ul><p></p><p>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</p>
<p>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

Assistant Manager, Education, Lost World Aquarium

Xsolla

<div><div><b>ABOUT US</b></div>
<div></div>
<div>Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.</div>
<div></div>
<div>For more information, visit xsolla.com.</div><div></div><div><p><br>
We are looking for a <b>PS Delivery Manager</b> to lead and support payment solution integrations from a technical, operational, and user-experience perspective.</p>
<p>
In this role, you will work closely with development, product, UX/UI, marketing, business development teams and external payment partners to ensure that new payment solutions are not only successfully integrated, but also well-documented, easy to use, performant, and aligned with game industry best practices.</p>
<p>
You will become a key subject matter expert throughout the integration lifecycle &mdash; from analyzing technical documentation and defining the setup to improving the customer journey, supporting launches, and identifying opportunities to enhance payment performance.</p>
<p>
 <b>What you&rsquo;ll do</b></p>
<ul>
<li><b>Analyze payment solution setup and technical documentation</b> together with development teams, gaining a deep understanding of the product&rsquo;s capabilities, configuration options, parameters, technical requirements, and limitations.</li>
<li><b>Translate technical documentation into practical implementation knowledge</b>, identifying dependencies, potential integration challenges, and opportunities to optimize the setup.</li>
<li><b>Own the end-to-end integration perspective</b>, ensuring that technical capabilities are reflected in a clear and efficient user journey.</li>
<li><b>Represent the company in external communications</b> with payment providers and other partners throughout the integration process and subsequent product or payment method promotion.</li>
<li><b>Act as a subject matter expert for marketing and communications</b>, providing expertise and content input for launch announcements, product materials, PR activities, and other external communications.</li>
<li><b>Partner with Product Design and UX/UI teams</b> to review and improve the end-to-end payment user journey, identifying friction points and recommending UX best practices based on market research and industry standards.</li>
<li><b>Research and apply best practices</b> in payment UX, integration flows, configuration, and customer experience to continuously improve our solutions.</li>
<li><b>Act as an internal subject matter expert</b> for new payment launches, helping internal teams understand new payment methods, their capabilities, setup, customer journey, and operational considerations.</li>
<li><b>Analyze payment performance and customer experience</b>, identifying areas for improvement in conversion, reliability, usability, and overall payment flow.</li>
<li><b>Work directly with payment partners&rsquo; teams</b> on conversion rate (CR), UX, and performance improvements, using data and best-practice benchmarks to recommend changes to the setup.</li>
<li><b>Identify setup improvements</b> &mdash; including configuration, parameters, API components, and user-flow elements &mdash; that can improve payment performance and customer experience.</li>
<li><b>Provide structured feedback to payment providers</b> on their APIs, documentation, configuration options, and integration components, helping partners improve their products and integration experience.</li>
<li><b>Connect technical, product, UX, and commercial perspectives</b>, ensuring that integration decisions deliver value for both the business and the end customer.</li></ul><br>
<p></p>
</div>
<h3 class="jobSectionHeader"><b>Payment Systems Delivery Manager Responsibilities</b></h3><div>
<ul><li>Experience in <b>payment solutions, payment integrations, fintech, or a related technical/product environment</b>.</li>
<li>Strong ability to <b>read, understand, and analyze technical documentation</b>, APIs, integration guides, configuration parameters, and product requirements.</li>
<li>Experience working closely with <b>development and technical teams</b> and translating technical concepts into actionable business and product requirements.</li>
<li>Strong understanding of <b>UX principles and user journey optimization</b>, ideally with experience in payments or other conversion-sensitive digital products.</li>
<li>Ability to analyze payment flows and identify opportunities to improve <b>conversion rate, usability, reliability, and overall performance</b>.</li>
<li>Experience working with <b>external partners, payment providers, or technology vendors</b> and confidently representing the company in professional communications.</li>
<li>Strong stakeholder-management and communication skills, with the ability to work effectively across <b>Engineering, Product, Design, UX/UI, Marketing, and external partner teams</b>.</li>
<li>A structured, analytical mindset and the ability to identify problems, investigate their root causes, and turn findings into practical improvements.</li>
<li>Ability to research <b>market and UX best practices</b> and apply them pragmatically to real-world payment integrations.</li>
<li>Excellent written and verbal communication skills, including the ability to explain complex technical topics clearly to both technical and non-technical audiences.</li>
</ul>
</div><div><h3 class="jobSectionHeader"><b>What success looks like</b></h3>
<p>
In this role, success means that every new payment integration is not simply technically completed, but is <b>well understood, well documented, easy to navigate, optimized for conversion, and delivered with a high-quality customer experience</b>.</p>
<p>
You will help us build stronger integrations, improve payment performance, strengthen collaboration with payment providers, and continuously raise the quality of our payment journeys based on data, user needs, and the best practices in the market.</p></div><div></div><div><b><br>
Benefits:</b></div>
<div>We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we&rsquo;re not just building a business; we&rsquo;re cultivating a community that values creativity, collaboration, and the transformative power of play.</div>
<div></div>
<div><i>By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this </i><i>Xsolla Privacy Notice for Job Applicants</i><i>. Please direct any inquiries regarding your data privacy to careers@xsolla.com.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Payment Systems Delivery Manager

Verto

<div><h1 class="jobSectionHeader"><b>About Verto</b></h1><p>
At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth.</p><p>
What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. <b>We believe that where you do business shouldn&rsquo;t determine your success or ability to scale.</b> We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets.</p><p>
We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted&rsquo;s fastest-growing UK tech companies, we are building a seamless cross-border payment future.</p><p>
Join us as we continue to grow and transform global finance.</p><p></p><h1 class="jobSectionHeader"><b>
Role Overview</b></h1><p>
We are seeking a strategic and results-driven <b>Growth and Marketing Manager</b> to spearhead customer acquisition, engagement, and retention efforts across the UAE. In this pivotal role, you will build a strong local brand presence, launch high-impact campaigns, and drive measurable B2B growth. By identifying new market opportunities and leveraging your deep digital marketing expertise, you will play a central role in advancing Verto&rsquo;s mission to become the leading cross-border payments partner in the region.</p><p></p><h1 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing</b></h1><ul><li><p>
Drive robust B2B customer acquisition by developing and executing targeted lead generation strategies, clearly defining audiences, messaging, and optimal channel mixes.</p></li><li><p>
Optimize customer acquisition cost (CAC), conversion rates, and overall marketing ROI through data-driven decision-making, continuous testing, and deep channel performance analysis.</p></li><li><p>
Partner closely with the Sales team to design and execute highly effective Account-Based Marketing (ABM) campaigns targeting key strategic prospects and high-value accounts.</p></li><li><p>
Collaborate with the central global marketing team to activate paid media campaigns, ensuring local marketing activities are data-driven and commercially focused.</p></li><li><p>
Establish and aggressively scale Verto's local market presence in the UAE through strategic PR, thought leadership, local industry events, and brand partnerships.</p></li><li><p>
Develop compelling, region-specific content tailored to the UAE, including customer success stories, market trend reports, white papers, and sales enablement materials.</p></li><li><p>
Identify and cultivate strategic marketing partnerships with local industry associations, fintech partners, and relevant business organizations to expand Verto's reach.</p></li><li><p>
Work alongside the Retention Lead to launch initiatives that strengthen customer engagement, loyalty, and advocacy throughout the entire customer lifecycle.</p></li><li><p>
Track, analyze, and rigorously report on campaign performance, taking direct responsibility for significantly increasing the number of active UAE customers within your first 6-12 months.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
What You Need</b></h1><ul><li><p>
Minimum of 5 years of experience in growth marketing, with a proven track record of driving measurable customer acquisition through data-driven marketing strategies.</p></li><li><p>
Deep, practical understanding of the UAE market, encompassing both traditional and digital B2B marketing landscapes.</p></li><li><p>
Hands-on proficiency with modern marketing automation and product analytics tools such as HubSpot, PostHog, and major social media platforms.</p></li><li><p>
Exceptional analytical skills with the ability to accurately interpret performance data, identify actionable trends, and continuously refine campaign strategies.</p></li><li><p>
Excellent communication and storytelling abilities to craft compelling, high-converting messaging tailored for diverse B2B audiences.</p></li><li><p>
High agility and the organizational capacity to manage multiple high-stakes projects simultaneously in a fast-paced environment while maintaining sharp attention to detail.</p></li><li><p>
A Bachelor&rsquo;s degree in Marketing, Business Administration, or a closely related field.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Best If You Have</b></h1><ul><li><p>
A strong background in marketing scalable <b>SaaS</b> platforms, particularly in B2B environments.</p></li><li><p>
Direct experience navigating the fast-paced, high-agility environment of a rapidly expanding <b>start-up or scale-up</b>.</p></li><li><p>
Previous exposure to the <b>FinTech</b> or cross-border payments sector, understanding the nuances of financial product marketing.</p></li></ul><p></p><h1 class="jobSectionHeader"><b><br>
Life At Verto</b></h1><p></p><h1 class="jobSectionHeader"><b>
Perks</b></h1><ul><li><p>
Insurance paid by the company</p></li><li><p>
Health and wellness benefits (with specific added benefits depending on the location of the role)</p></li><li><p>
Yearly salary review based on inflation, personal and business performance</p></li><li><p>
Access to entire Udemy&rsquo;s library</p></li><li><p>
Budget for professional development courses</p></li><li><p>
Work-From-Anywhere policy for certain durations</p></li><li><p>
Integration programme (opportunity to work from our global offices)</p></li><li><p>
Regular team social events</p></li><li><p>
Pension scheme (depending on the role location)</p></li><li><p>
Flexible work arrangements</p></li><li><p>
Exposure to work with globally distributed teams</p></li><li><p>
Location specific benefits like car lease policy, cycle to work, gym membership, etc.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
You&rsquo;ll Fit Right In If You</b></h1><ul><li><p>
Love asking &ldquo;why?&rdquo;</p></li><li><p>
Value solving problems over just completing tasks</p></li><li><p>
Understand sync vs. async communication practices</p></li><li><p>
Thrive in ambiguity and change</p></li><li><p>
Actively seek feedback</p></li><li><p>
Prioritise impact over activity</p></li><li><p>
Are fun to work with - we love good humour!</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Culture</b></h1><ul><li><p><b>
Our Core Values:</b> These values reflect our focus, energy, and shared expectations.</p><ul><li><p><b>
Champion the Mission: </b>We are driven by curiosity and belief to solve global cross-border payment challenges.</p></li><li><p><b>
Be the Best:</b> We are open, take calculated risks, focus on results, and excel in our work.</p></li><li><p><b>
Work as One:</b> We transparently share failures and successes.</p></li><li><p><b>
Go the Extra Mile:</b> We deliver beyond expectations and achieve the impossible.</p></li><li><p><b>
Customer First: </b>We creatively solve problems and boldly design better experiences for customers.</p></li><li><p><b>
Run with It: </b>We are determined, embrace challenges, own tasks, act swiftly, and deliver results.</p></li></ul></li><li><p><b>
Industry Competitive Compensation &amp; Benefits: </b>We reward employees for their value to the business with competitive compensation and benefits across all locations. This includes performance-based salary reviews, comprehensive health and wellness benefits, generous paid time off, and flexible working arrangements to support your career and life.</p></li></ul><p></p><h1 class="jobSectionHeader"><b>
Diversity &amp; Inclusion at Verto</b></h1><p>
Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.</p></div>

Growth & Marketing Manager

Emirates Global Aluminium (EGA)

<div>
 Job description:
 <br/>
 <br/>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Day-to-day Operations
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Identifies development needs of Nationals (Graduate Trainees, National Trainees (NT) Admin &nbsp;or others who are in target areas after completing training programmes);&nbsp;
  </li>
  <li>
   Ensure training programmes are meeting the identified needs for Graduate Trainees and NT;
  </li>
  <li>
   Responsible for assigned courses and coordinates with specific national trainees at various levels;
  </li>
  <li>
   Ensures that the training is carried out to achieve levels of competence set by target departments in accordance with current job requirements as well as future development plans;
  </li>
  <li>
   Evaluates development programmes and plans of UAE National trainees and employees to ensure they meet the specific needs of individuals and departments;
  </li>
  <li>
   Conducts regular review meetings to monitor progress and periodically reviews development plans to check their relevance and identify further actions to take for Graduate Trainees in both Operational and Corporate sides;
  </li>
  <li>
   Confers with management, supervisors and related mentors or individuals in order to evaluate the trainees&rsquo; progress against agreed outcomes, gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations and business initiatives.
  </li>
  <li>
   Coordination with EGA Scholarship team with regards to the list of sponsored students for Work Placement / Internship and Summer Programmes;
  </li>
  <li>
   Coordination with areas to receive the development plan of the students for Work Placement / Internship trainees;
  </li>
  <li>
   Coordination and collaboration with other entities whenever is required for training the students among the company on different level of education either Job Shadow, job orientation and day out presentation;
  </li>
  <li>
   Identify and take action of TCA for the external courses for the Graduate Trainees whenever is required;
  </li>
  <li>
   Create Purchase Requisitions (PR) for the approved TCA&rsquo;s in SAP system for Graduate Trainee&rsquo;s approved external courses;
  </li>
  <li>
   Actively coordinate and interact with the business areas and graduate trainees towards GT engagement and satisfaction
  </li>
  <li>
   Organise Familiarization Tour for the Corporate and Operation sides, and as requested by business areas to arrange customized Familiarization Tour for individual Graduate Trainees;
  </li>
  <li>
   Attract UAE Nationals through attending Career Fairs, exhibition, and event organized by Recruitment and other areas;
  </li>
  <li>
   Coordination with the Business partner / department to solve the concerns of Graduate Trainees and escalate as required.
  </li>
  <li>
   Coordination with the Main Training Centre to ensure that all the Graduate Trainees attending the Future Leader courses and submit the assignments on time;
  </li>
  <li>
   Coordinate with Salary Admin to ensure that Graduate Trainees receives the increment and other allowances;
  </li>
  <li>
   Coordination with the Employee Relations with cases related to Graduate Trainees joining the National Military Service and any other &nbsp;concerns;
  </li>
  <li>
   Coordination with Corporate Communication Team on monthly basis to post our activities in EGA social media;
  </li>
  <li>
   Coordinate for Summer Training for the UAE Nationals;
  </li>
  <li>
   Stream line with Recruitment department that Graduate Trainees are been allocated against their qualification; Communicate with Recruitment Team regarding the Graduate Trainees who will be joining EGA to request their profiles and joining details for further action;
  </li>
  <li>
   Ensure Graduate Trainees and areas attend a meeting before releasing Graduate Trainee for the National Military Service for completing necessary documents and process;
  </li>
  <li>
   Coordinate with Business Partners, Employee Relations, and area of the Graduate Trainee in terms of resignation of the Graduate Trainee for further actions;
  </li>
  <li>
   Coordinate with Performance Management team whenever is required;
  </li>
  <li>
   Coordinate with the other sections of the team to ensure that GTs move into their roles seamlessly.
  </li>
  <li>
   Prepare reports and data analysis upon request to other areas;
  </li>
  <li>
   Monitor other identified nationals in administrative roles, in their area;
  </li>
  <li>
   Support other identified nationals in administrative roles in their progress review meeting;
  </li>
  <li>
   Identify Graduate Trainees in different areas to see if they are against budget or replacement.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Minimum Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent in relevant field; Higher qualification preferred
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Minimum Experience:
  </strong>
 </p>
 <ul>
  <li>
   2 - 4 years experience in relevant industry / operational area.
  </li>
 </ul>
</div>


Talent Acquisition - Contract Term (1 Year )

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10387893</div></div><div><div>
Four Seasons Dubai at DIFC</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
<br><div><p><b>About Four Seasons:</b></p><p>
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p><p><b>
About the location:</b></p>
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<p></p><div><div>
Internal Facing Job Advertisement</div></div><div><div><div><div><div><div><div><div><div><p><b>
What you will do</b></p><ul><li><p>
Manage the activities at the Front Office, Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p></li><li><p>
Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</p></li><li><p>
Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p></li><li><p>
Review late arrivals, next day early arrivals and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p></li><li><p>
Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p></li><li><p>
Check Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with HR.</p></li><li><p>
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p></li><li><p>
Work closely with Security Staff to handle any guest emergency or safety concerns.</p></li></ul><p></p><p><b>
What you will bring</b></p><ul><li><p>
Minimum of one-year experience in a similar capacity. Dubai experience will be an added advantage.</p></li><li><p>
Computer literate and have working knowledge of Opera and HotSos.</p></li><li><p>
Possesses business acumen, well-developed guest PR skills and personal flair.</p></li></ul><p><br>
<br>
<b>What do we offer:</b></p><ul><li><p>
Work Authorization</p></li><li><p>
Competitive tax-free salary</p></li><li><p>
Annual Incentive Plan</p></li><li><p>
Housing allowance</p></li><li><p>
Medical and life insurance</p></li><li><p>
Paid annual leave</p></li><li><p>
Annual flight allowance to home country</p></li><li><p>
End of service gratuity</p></li><li><p>
Learning &amp; Development Programs</p></li><li><p>
Career opportunities and international transfer</p></li><li><p>
And more...</p></li></ul></div></div></div></div></div></div></div></div></div></div><p></p>

Front Office Manager

NMC Health plc

<div><p>This role oversees the daily operations of the hospital&rsquo;s administrative functions related to patient registration, admissions, medical records, billing coordination and collections, scheduling, discharge processes, and call center management. The role ensures smooth, efficient, and compliant administrative operations that support high-quality patient care and positive patient experiences. The administrator ensures adherence to UAE healthcare regulations (DHA, DOH, MOHAP) and hospital policies</p></div>
<br><div><p>Hospital Administration Management
</p><ul><li><div>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.
</div></li><li><div>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.
</div></li><li><div>Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.
</div></li><li><div>Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.
</div></li><li><div>Champion digital transformation, automation initiatives, and operational excellence across the hospital.
</div></li><li><div>Prepare operational reports, dashboards, and performance updates for senior management.<br>
</div></li></ul><div></div><p>Revenue Cycle Management, Billing &amp; Insurance
</p><ul><li><div>Oversee the complete Revenue Cycle Management (RCM) process.
</div></li><li><div>Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services.
</div></li><li><div>Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements.
</div></li><li><div>Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities.
</div></li><li><div>Monitor claim rejection trends and implement corrective measures to improve collection efficiency.
</div></li><li><div>Monitor daily revenue collections and ensure achievement of revenue targets.
</div></li><li><div>Review monthly revenue projections and analyze financial performance.
</div></li><li><div>Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports.<br>
</div></li></ul><div></div><p>Medical Records Management
</p><ul><li><div>Supervise the Medical Records Department (MRD) and ensure the accuracy, confidentiality, and completeness of patient records.
</div></li><li><div>Ensure effective data management processes and compliance with medical record standards.
</div></li><li><div>Monitor MRD KPIs and implement corrective actions where required.
</div></li><li><div>Ensure timely submission of DHA Statistical Reports, DARS reports, and other regulatory submissions.
</div></li><li><div>Operational Resource Management (Should this team report to him?) No
</div></li><li><div>Oversee hospital scheduling processes to maximize utilization of doctors, staff, facilities, and operational resources.
</div></li><li><div>Supervise Operation Theatre (OT) scheduling, utilization, and resource optimization.
</div></li><li><div>Coordinate OT activities with surgeons, nursing teams, and other departments to maximize efficiency.<br>
</div></li><div></div><li><p>Clinical Systems &amp; Information Management
</p></li><li><div>Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
</div></li><li><div>Coordinate with departments for HIS service additions, billing configuration, pricing updates, and operational support.
</div></li><li><div>Ensure accurate implementation of services, tariffs, and pricing within hospital systems.
</div></li><li><div>Collaborate with IT and Operations on system enhancements, upgrades, and digital initiatives.
</div></li><li><div>Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis, and operational bottlenecks.
</div></li><li><div>Analyze and interpret operational and financial data to support business decisions.<br>
</div></li><div></div><li><p>Human Resources Coordination
</p></li><li><div>Provide operational HR support at the hospital level.
</div></li><li><div>Coordinate employee onboarding, joining formalities, system access, and operational readiness.
</div></li><li><div>Supervise attendance management across departments.
</div></li><li><div>Prepare OT staff overtime calculations and caregiver deployment/utilization reports.
</div></li><li><div>Coordinate workforce planning, staffing requirements, employee performance matters, and operational manpower requirements with HR.
</div></li><li><p>Finance Coordination
</p></li><li><div>Provide operational support to the Finance Department.
</div></li><li><div>Monitor daily cash collections, cash flow, and petty cash management.
</div></li><li><div>Prepare doctor revenue-sharing, contractual payments, and incentive calculations in accordance with contractual agreements.
</div></li><li><div>Generate monthly incentive reports for doctors, PR staff, and contracted personnel.
</div></li><li><div>Coordinate with Finance to ensure timely payment processing, reconciliations, and financial reporting.<br>
</div></li><div></div><li><p>Compliance &amp; Quality Assurance
</p></li><li><div>Ensure compliance with UAE healthcare regulations, DHA, DOH, MOHAP requirements, accreditation standards, and hospital policies.
</div></li><li><div>Conduct regular audits of administrative processes, medical records, billing, and operational functions.
</div></li><li><div>Monitor departmental KPIs and operational performance indicators.
</div></li><li><div>Lead quality improvement initiatives that enhance operational efficiency, patient safety, compliance, and patient satisfaction.
</div></li></ul><p>Identify operational risks and implement corrective and preventive actions.</p></div>
<br><div><ul><li><div>Bachelor&rsquo;s degree in healthcare administration, Business Administration, or related field.
</div></li><li><div>Master&rsquo;s degree preferred.
</div></li></ul><p>Additional certification relevant areas - desirable</p></div>

Operations Manager

HRI UAE

<p><b>Hiring: QA/QC Manager &ndash; Pipeline</b></p><p><b>Location:</b> Abu Dhabi, UAE<br/><b>Salary:</b> AED 20,000 &ndash; 25,000/month<br/><b>Industry:</b> Oil &amp; Gas / Pipeline</p><p>We are looking for an experienced <b>QA/QC Manager</b> with strong pipeline project experience to join an Oil &amp; Gas project in Abu Dhabi.</p><p>Key Requirements</p><ul><li>15+ years of QA/QC experience in Oil &amp; Gas projects</li><li>Strong <b>pipeline construction experience is mandatory</b></li><li>Previous experience as QA/QC Manager / Project Quality Manager</li><li>Experience with EPC/EPCC projects</li><li>Knowledge of pipeline welding, NDT, coating, hydrotesting and commissioning</li><li>Strong knowledge of ITPs, Quality Plans, inspection procedures and quality documentation</li><li>Experience handling NCRs, audits and corrective actions</li><li><b>ADNOC project experience is preferred</b></li><li>Engineering degree or relevant technical qualification</li><li>Good communication and team management skills</li></ul><p>Company Benefits</p><p>Food provided<br/>Accommodation provided<br/>Transportation provided<br/>Employment Visa provided</p><p>Pay: AED20,000.00 - AED25,000.00 per month</p><p>Work Location: In person</p>

QA/QC Manager

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