practice manager

Heartland Dental

<div><div><p><b>Practice Manager of Operations</b></p><p><b>
Instyle Smiles Dental in Missouri City, Texas</b> is looking for a Practice Manager of Operations to join our team.</p><p></p><p><b><br>
Why Heartland Dental?</b></p><p>
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.</p><p><br>
</p><p>As a <b>Practice Manager of Operations</b>, you&rsquo;ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
</p></div><div><p><b>More about the role</b></p><ul><li>
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills</li><li>
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)</li><li>
Ensure goals and priorities of Doctors and teams are achieved through servant leadership</li><li>
Bell Leadership Training every 18-24 months</li><li>
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles</li><li>
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals</li><li>
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed</li><li>
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals</li><li>
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs</li><li>
Understand the benefits and metrics of DMP and help Doctor to monitor progress</li><li>
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice</li><li>
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice</li><li>
Successfully onboard new team members through partnerships with recruiting and support office</li><li>
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles</li></ul><p></p><p><b><br>
What You&rsquo;ll Gain</b></p><ul><li>
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors</li><li>
Access to an expansive network of mentors and networking opportunities
</li><li>Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care</li></ul></div><div><p>
 <b>Minimum Qualifications</b></p><ul><li>
Associate&rsquo;s or Bachelor's degree or 3 - 5 years&rsquo; leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies</li><li>
Excellent communication, leadership, coaching, and conflict resolution skills</li><li>
Trustworthy; maintain patient confidentially and team ethics</li></ul><p><br>
</p><p><b>Preferred Experience</b></p><ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL &amp; TN.</li></ul><p></p><p><b><br>
Who is Heartland Dental?</b></p><p>
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.</p><p></p><p><i><br>
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</i></p></div></div>

Practice Manager of Operations

Ameriprise Financial

<div>Provide professional and execution leadership to a team that is responsible for delivering on the methodology, tools, practices and processes that support the successful delivery and execution of technology projects/operations at Ameriprise. Work with executive leaders and project leaders/resources and operations resources to drive change and improvement across the project management life cycle or operations processes.<p></p><p><b>
Job Responsibilities</b></p><p></p><p>
Responsible for managing the execution of year-over-year strategies for the assigned practice area. Transform strategies in to prioritized initiatives for the team and manage urgent issues without losing focus on longer term deliverables. Provide leadership and management support of key process and deliverable standardization related to: methodology development and compliance; lessons learned; and enterprise practice area life cycle tools. Periodically assess the health of the assigned practice area.</p><p></p><p>
Oversee the execution and maintenance of common standards and methodologies for the practice area. Ensure processes are defined, tracked, and executed in a consistent and effective way that will maximize project success. Own the continuous improvement and process optimization processes of the practice area. Responsible for the deployment, management and adoption of the practice area tools. Provide value-added toolsets, documentation and processes for the practitioner communities.</p><p></p><p>
Manage the practice area governance processes. Responsible for ensuring that a strong governance framework is maintained and adopted. Overall responsibility for creating Standard Operating Procedures (SOP's) for assigned practice area methodologies that enable reliable and dependable practice area operations. Evaluate adherence to methodologies and processes by setting the standards and evaluation criteria and ensuring appropriate controls and reporting are in place to effectively monitor and govern.</p><p></p><p>
Leverage technical expertise to drive adoption/internalization of practice area methodology, tools and processes through a practical organizational change management methodology. Execute change management strategies as methodology, tool and process changes are initiated from the practice area. Build change management capabilities within the team. Anticipate and identify potential end-user issues or concerns and pro-actively create plans that maximize acceptance.</p><p></p><p>
Champion the capabilities across the practitioner communities to drive behavior change and adherence. Work to remove barriers to the project/operations life cycle and deliver processes and tools that facilitate efficient and effective delivery. Consult and coach senior leadership and project resources on the life cycle methodology, tool, practices and procedures. Maintain an expert knowledge level in industry best practices and alternative approaches within the practice area.</p><p></p><p>
Build and develop an effective organization with appropriate skills, organization structure, and direction to satisfy current and future business needs. This includes: recruitment, performance management, salary administration, career planning and budget management. Lead and oversee a team of professionals that are accountable for developing and delivering the methodology, tools, practices and processes that support the successful delivery of projects and technology operations at Ameriprise.</p><p></p><p><b>
Job Qualifications</b></p><p>
15+ years experience in project and process management-including working in a leadership or management role.</p><p>
Considerable knowledge of the ITIL processes, SDLC, project management process and practice area best practices.
</p><p>Highly effective verbal/written communication skills; ability to effectively explain technical information in non-technical terms to drive results.</p><p>
Proven project leadership experience, including ability to build effective teams comprised of internal and vendor sourced resources.</p><p>
Ability to propose or make appropriate decisions considering the relative costs and benefits of potential actions.</p><p>
Strong interpersonal skills and ability to deal effectively with a variety of personalities.
</p><p>Ability to build &amp; maintain collaborative relationships.</p><p></p><p><b>
Preferred Qualifications</b></p><p>
Experience building and maintaining a resource network; demonstrated skills in building effective business consulting relationships.</p><p>
Successful work experience in a large, corporate matrixed environment.</p><p>
Effective influencing skills with employees at all levels of an organization.</p><p>
Prior work experience in the Financial Services industry.</p><p></p><p>
Certifications</p><p>
PMP, ITIL
</p><p></p><p>Job Location - Noida, Gurugram, Hyderabad</p><p></p><p>
Shift Timings 2PM - 10:30 PM (candidate should be willing to work in evening/late afternoon shift as and when required).</p><p></p><p><b>
About Our Company</b><br>
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm&rsquo;s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You&rsquo;ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.</p><p></p><p>
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.</p><p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Timings</b></p></div></div></div></div></div></div></div>
(2:00p-10:30p)<p></p><div><div><div><div><div><div><div><p><b>
India Business Unit</b></p></div></div></div></div></div></div></div>
AWMPO AWMP&amp;S President's Office<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Technology</div>

Senior Practice Manager

Harmony United Psychiatric Care

<div><b>Company: Harmony United Psychiatric Care</b><br>
<b>Job Title:</b> Practice Manager / Full-Time Employment / Lutz<br>
<br>
<b>About Us</b><br>
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy &amp; Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs.<br>
<br>
<b>Position Overview:
</b><br>
We are seeking an experienced and dynamic Practice Manager to lead and oversee the operations of our healthcare practice. The ideal candidate will be responsible for managing the office management team, coordinating patient and provider schedules, and ensuring smooth day-to-day operations. This role requires strategic thinking, strong leadership, and excellent communication skills to align operational strategies with the organization's mission and long-term goals.<br>
<br>
<b>Qualifications:</b><ul><li>
Minimum 7 years of experience in the healthcare domain, including at least 5 years in a managerial role, with a proven track record of driving successful strategies</li><li>
Proven experience in practice management, preferably overseeing multiple office locations</li><li>
Bachelor&rsquo;s degree is required, candidates with a master&rsquo;s degree will be preferred</li><li>
Candidates with experience in managing mental health clinics will be preferred Knowledge of healthcare regulations, compliance, and best practices</li><li>
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams</li></ul><br>
<b>
Responsibilities:</b><ul><li>
Lead and supervise the office management team to ensure efficient and effective administrative operations</li><li>
Manage patient scheduling to optimize appointment flow and enhance patient experience</li><li>
Oversee provider schedules to maximize availability and productivity</li><li>
Participate actively in the development and implementation of strategic plans to support the organization&rsquo;s long-term goals</li><li>
Conduct regular meetings with senior management to align operational strategies with the organization&rsquo;s overall mission and vision</li><li>
Address and resolve issues or complaints raised by providers, non-provider staff, and patients promptly and professionally</li><li>
Ensure compliance with healthcare regulations, policies, and procedures</li><li>
Facilitate communication and collaboration between clinical and administrative teams</li></ul><br>
<b>
Compensation Package</b><ul><li>
Excellent base compensation</li><li>
Quarterly performance bonus</li></ul><br>
<b>
Benefits</b><ul><li>
Health, vision, dental insurance</li><li>
Retirement Benefit: 401K Plan (Retirement): We will match your own 401K plan contribution to Up to 4% match of your annual compensation</li><li>
Paid Time Off</li><li>
Paid Holidays</li></ul><br>
<b>
Work Schedule</b><ul><li>
Four 10hr shifts per week (Monday &ndash; Thursday)</li><li>
Offices open Monday-Thursday</li></ul><br>
<b>
E-Verify Statement:</b><br>
HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.<br>
E-Verify Notice<br>
E-Verify Notice (Spanish)<br>
Right to Work Notice<br>
Right to Work Notice (Spanish)<br>
<br>
<b>Drug-free policy:
</b><br>
Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-employment drug screening and random drug testing for current employees. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.
<br>
<p></p><p>38hrHqLGcH</p></div>

Practice Manager / Full-Time Employment / Lutz

<div><b>Company: Harmony United Psychiatric Care</b><br>
<b>Job Title:</b> Practice Manager / Full-Time Employment / Oviedo<br>
<br>
<b>About Us</b><br>
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy &amp; Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs.<br>
<br>
<b>Position Overview:
</b><br>
We are seeking an experienced and dynamic Practice Manager to lead and oversee the operations of our healthcare practice. The ideal candidate will be responsible for managing the office management team, coordinating patient and provider schedules, and ensuring smooth day-to-day operations. This role requires strategic thinking, strong leadership, and excellent communication skills to align operational strategies with the organization's mission and long-term goals.<br>
<br>
<b>Qualifications:</b><ul><li>
Minimum 7 years of experience in the healthcare domain, including at least 5 years in a managerial role, with a proven track record of driving successful strategies</li><li>
Proven experience in practice management, preferably overseeing multiple office locations</li><li>
Bachelor&rsquo;s degree is required, candidates with a master&rsquo;s degree will be preferred</li><li>
Candidates with experience in managing mental health clinics will be preferred Knowledge of healthcare regulations, compliance, and best practices</li><li>
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams</li></ul><br>
<b>
Responsibilities:</b><ul><li>
Lead and supervise the office management team to ensure efficient and effective administrative operations</li><li>
Manage patient scheduling to optimize appointment flow and enhance patient experience</li><li>
Oversee provider schedules to maximize availability and productivity</li><li>
Participate actively in the development and implementation of strategic plans to support the organization&rsquo;s long-term goals</li><li>
Conduct regular meetings with senior management to align operational strategies with the organization&rsquo;s overall mission and vision</li><li>
Address and resolve issues or complaints raised by providers, non-provider staff, and patients promptly and professionally</li><li>
Ensure compliance with healthcare regulations, policies, and procedures</li><li>
Facilitate communication and collaboration between clinical and administrative teams</li></ul><br>
<b>
Compensation Package</b><ul><li>
Excellent base compensation</li><li>
Quarterly performance bonus</li></ul><br>
<b>
Benefits</b><ul><li>
Health, vision, dental insurance</li><li>
Retirement Benefit: 401K Plan (Retirement): We will match your own 401K plan contribution to Up to 4% match of your annual compensation</li><li>
Paid Time Off</li><li>
Paid Holidays</li></ul><br>
<b>
Work Schedule</b><ul><li>
Four 10hr shifts per week (Monday &ndash; Thursday)</li><li>
Offices open Monday-Thursday</li></ul><br>
<b>
E-Verify Statement:</b><br>
HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.<br>
E-Verify Notice<br>
E-Verify Notice (Spanish)<br>
Right to Work Notice<br>
Right to Work Notice (Spanish)<br>
<br>
<b>Drug-free policy:
</b><br>
Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-employment drug screening and random drug testing for current employees. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.
<br>
<p></p><p>TEKK6ptgD4</p></div>

Practice Manager / Full-Time Employment / Oviedo

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector<br>
<br>
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.<br>
<br>
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You&rsquo;ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You&rsquo;ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW&rsquo;s.<br>
<br>
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.<br>
<br>
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.<br>
<br>
Key job responsibilities<br>
As an experienced Professional Services Delivery Manager, you will be responsible for:<br>
<br>
Building and managing a high-performing team of Delivery Consultants<br>
<br>
Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features<br>
<br>
Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers<br>
<br>
Managing practice P&amp;L, ensuring on-time and within-budget delivery of customer engagements<br>
<br>
Driving business development initiatives and exceed customer satisfaction targets<br>
<br>
Experience in Amazon Connect capabilities, benefits, and required deployment skills.
<br>
<br>
Responsible for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment<br>
<br>
About the team<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of direct people management leading a team of consultants experience</li><li>Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects</li><li>Experience managing and delivering large-scale enterprise IT projects</li><li>Experience in IT consulting/management with IT Transformation in a customer-facing role</li><li>Bachelor's degree or above</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>AWS Associate level certification or AWS Certified Cloud Practitioner</li><li>Experience with customer relationship management, especially C-suite level customer engagement</li></ul>
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Practice Manager, Professional Services

Amazon Web Services EMEA Dubai FZ Branch

<p><strong>Responsibilities:</strong></p>
<ul>
<li>10+ years of IT consulting/management with IT Transformation in customer-facing roles experience</li>
<li>3+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience</li>
<li>Knowledge of enterprise IT management frameworks like COBIT or ITIL</li>
<li>Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)</li>
<li>Experience with customer relationship management, especially C-</li>
</ul>

AWS Security Assurance Services, Practice Manager

ORTHODONTIC PARTNERS

<div><div><p>Founded by some of the nation's top orthodontists and headquartered in Grand Rapids, MI, Orthodontic Partners (OP) is a fast-growing national orthodontic service organization that provides partner doctors with a full range of administrative, marketing, HR, and financial support services. Our mission is to build a better orthodontic partnership model by bringing together leading business and clinical minds and sharing insights that inspire our partners, teams and patients. It is through a relentless pursuit of this mission that we've successfully built a world class network of partners who value collaboration, excellence, growth, and trust. We've grown to support over 30 top orthodontic practices across nearly 70 locations and 15 states and are just getting started. We're looking for highly motivated individuals to join us as we revolutionize the orthodontics industry by making orthodontic care more convenient, affordable, faster and easier for patients.</p></div><p><b>
Summary of Position:</b></p>
<p><i>
Reporting to the Director, Marketing, the Regional Practice Marketing Manager will play an important role in driving practice growth for Orthodontic Partners (OP) leading implementation of the OP marketing playbooks, driving new patient growth in their portfolio of practices, and supporting the rollout of the treatment coordinator, Retainer Guarantee, and other sales playbooks. They will be required to manage activity with our field marketing resources, partner doctors, marketing agencies, and operational leadership across a variety of projects and activities.</i></p>
<p><b>
Essential Job Function:</b></p>
<ul>
<li>Serve as the primary point of contact between the OP marketing team, regional leaders, and practices. Partner with regional leaders to align on priority practices and execute plans to drive new patient growth, referrals, and overall production.</li>
<li>Lead marketing onboarding for new practices, including training on key marketing playbooks (Referral Marketing, Digital Marketing, Adult Treatment, USP, etc.) and implementation of new products.</li>
<li>Own and lead structured onboarding processes for Marketing Coordinators and Practice Managers; provide hands-on training and direct support (in-person and remote).</li>
<li>Manage and execute key marketing projects such as rebrands, new associate onboarding, de novo openings, location closures, website updates, SEO projects, and other strategic initiatives.</li>
<li>Coach Marketing Coordinators to strengthen referral outreach and drive new patient growth in line with practice goals.</li>
<li>Lead building and execution of practice campaign strategies (seasonal promotions, practice-specific initiatives, internal contests, incentives, and customer-facing campaigns) to support growth in referrals, new patients, production, and patient lifetime value.</li>
<li>Regularly share performance updates with practices, identifying opportunities to improve digital and referral marketing results.</li>
<li>Lead quarterly Marketing Forums for coordinator development and alignment on key playbooks, including preparing data, materials, and speakers.</li>
<li>Coordinate pilots of new marketing tactics, providing reporting and documenting best practices for future use.</li>
<li>Coordinate and execute marketing campaigns, including creative development, platform setup, approvals, budgets, and reporting.</li>
<li>Conduct market pricing analyses as needed.</li>
<li>Produce or coordinate creative content such as press releases, website content, landing pages, flyers, and ads.</li>
<li>Manage marketing expenses and budgets; provide regular updates to leadership and finance, and support practices in optimizing local spend for ROI.</li>
<li>Complete assigned tasks related to the OP integration checklist.</li>
<li>Perform other duties as necessary.</li>
</ul>
<p><b>Knowledge, Skills and Abilities:</b></p>
<ul>
<li>Highly organized and detail oriented</li>
<li>Basic to intermediate proficiency with Outlook suite, Illustrator, etc.</li>
</ul>
<p><b>Education and Experience</b></p>
<ul>
<li>Bachelor's Degree or equivalent, relevant experience.</li>
</ul><div><p>
Orthodontic Partners is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.</p></div></div>

Regional Practice Marketing Manager

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