practice manager

Heartland Dental

<div><div><p><b>Practice Manager of Operations</b></p><p><b>
Trailside Dental Care in Georgetown, Texas</b> is looking for a Practice Manager of Operations to join our team.</p><p></p><p><b><br>
Why Heartland Dental?</b></p><p>
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first.</p><p><br>
</p><p>As a <b>Practice Manager of Operations</b>, you&rsquo;ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
</p></div><div><p><b>More about the role</b></p><ul><li>
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills</li><li>
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)</li><li>
Ensure goals and priorities of Doctors and teams are achieved through servant leadership</li><li>
Bell Leadership Training every 18-24 months</li><li>
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles</li><li>
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals</li><li>
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed</li><li>
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals</li><li>
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs</li><li>
Understand the benefits and metrics of DMP and help Doctor to monitor progress</li><li>
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice</li><li>
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice</li><li>
Successfully onboard new team members through partnerships with recruiting and support office</li><li>
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles</li></ul><p></p><p><b><br>
What You&rsquo;ll Gain</b></p><ul><li>
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors</li><li>
Access to an expansive network of mentors and networking opportunities
</li><li>Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care</li></ul></div><div><p>
 <b>Minimum Qualifications</b></p><ul><li>
Associate&rsquo;s or Bachelor's degree or 3 - 5 years&rsquo; leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies</li><li>
Excellent communication, leadership, coaching, and conflict resolution skills</li><li>
Trustworthy; maintain patient confidentially and team ethics</li></ul><p><br>
</p><p><b>Preferred Experience</b></p><ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL &amp; TN.</li></ul><p></p><p><b><br>
Who is Heartland Dental?</b></p><p>
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.</p><p></p><p><i><br>
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</i></p></div></div>

Practice Manager of Operations

Cape Cod Healthcare

<div></div><div><div>Responsible for the management of all phases of office operations for multiple physician practice(s), multiple providers or multiple specialties, including fiscal oversight, staff and patient services.<div>
</div></div><div><b>
Description</b>:<div></div><ul><li><br>
Prioritizes patient access to physicians, providers, and ancillary care services</li><li>Serves as a conduit for bi-directional communication between physicians, providers, support team members, and management. Communicates frequently utilizing team huddles, staff meetings, email communications, and other mediums as appropriate and required.</li><li>Develop and define practice goals for operational and financial performance and work with physicians and staff to achieve these goals. Prepare departmental budgets annually. Develop and review monthly &ldquo;dashboard&rdquo; reports on key performance indicators and manage practice to meet and exceed targets.</li><li>Coordinate activities to ensure that practice operations conform to principles of excellent clinical care; create and monitor office systems that promote excellent customer service and customer satisfaction including:</li></ul><p>
o Ensures that customer service standards/scripts are implemented for all patient interactions, that all patient phone calls flow to the appropriate person and are handled in an efficient and customer-friendly manner. Manages the messaging system and answering services.</p><p>
o Ensures both clinical and non-clinical staff follow standard processes and workflows for documentation and patient care. Implement new standardized processes and workflows as required.</p><p>
o Review patient satisfaction results on a minimum monthly basis and create action plans to maintain and improve excellent patient care at the practice.</p><ul><li>Manage practice systems and processes to improve patient access, patient servicing and improve financial performance including:</li></ul><p>
o Assist physicians in reviewing productivity in relationship to goals and in improving work flow or efficiency</p><p>
o Ensure complete charge capture, prompt billing, and correction of any problems in diagnosis or CPT coding</p><p>
o Ensure complete collection of cash for patient responsible charges at time of visit</p><p>
o Participate in documentation training</p><p>
o Analyze and improve systems to promote smooth patient flow and physician efficiency in seeing patients.</p><p>
o Liaison between clinicians, coding, and billing service to assure accurate claim entry and reimbursement.</p><ul><li>Maintain knowledge of HIPAA and Compliance requirements and oversee compliance for the practice.</li><li>Responsible for the management of the practice staff including, staff selection, training, scheduling, ongoing staff performance feedback and annual evaluations. Counsel employees, recommends personnel actions, and addresses conflicts among staff and brings them to a resolution or escalates as appropriate. Assess staff skills and create development plans.</li><li>Leads efforts to improve quality and performance measurement and improvement in the practice(s).</li><li>Responsible for overseeing the patient and medical records for the practice. Ensures compliance with policies and procedures and acceptable medical record keeping practices.</li><li>Purchases equipment and materials required for the day-to-day operations of practice; overall responsibility for coordinating building maintenance. Complete pro forma statements as required.</li><li>Engage in continuous learning activities to stay current with best practices is medical practice management and issues that affect the practice.</li><li>Prepares administrative and management reports, correspondence. Conducts special projects and related activities for the practice as requested. Prepare reports for MACC leadership and senior management.</li><li>Oversees daily mail operations as appropriate</li><li>All other duties, as assigned.</li></ul><div><br>
</div></div><div><b>
Qualifications</b>:<div></div><ul><li><br>
Bachelor's Degree in Healthcare, Business, related degree or equivalent years of experience.</li><li>A minimum of 3 - 4 years of supervisory experience in a medical facility.</li><li>Master&rsquo;s Degree preferred.</li><li>Experience with current office technology and proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)</li><li>Experience with Process Improvement.</li><li>Medical terminology.</li><li>Strong communication and interpersonal skills required</li></ul><div><br>
</div></div><div><b>
Schedule Details</b><b>:</b><div>
</div>
Full time, Monday-Friday, Occasional weekends, evenings and holidays<div>
</div></div><div><b>
Organization</b><b>:</b> Medical Affiliates of Cape Cod</div><div><b>
Primary Location</b><b>:</b> Massachusetts-Falmouth</div><div><b>
Department</b><b>:</b> MAC-Orthopedics</div><div><b>
Annual/Hourly</b><b>:</b> Annual - Based on Full Time Employment</div><div><b>
Hiring Pay Range</b><b>:</b> <b>$</b>80000 - <b>$</b>110000</div></div>

Practice Manager II, Orthopedics (Falmouth)

Northeast Georgia Health System

<div><div>Job Category:</div>
Physician Services / Physician Clinics<div></div><div>
Work Shift/Schedule:</div>
8 Hr Morning - Afternoon<div></div><div>
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.</div><div></div><div>
About the Role:</div><div>
Job Summary</div><div>
Practice Manager III will work independently and have primary responsibility for supervising the operational, Human Resource, administrative, and business functions, in large scale and/or multi-specialty practices along with all administrative and clerical staff of his/her assigned area(s).<br>
The Practice Manager III must have the ability to perform and prioritize multiple tasks and work well with staff, patients, and providers. The Practice Manager III will be responsible for providing the necessary administrative and clerical support structure to encourage a patient-centric care environment, to include customer service functions such as telephone service, appointment and/or surgery scheduling, new patient coordination, authorizations and referral processes, and back office functionality.</div><div><br>
Minimum Job Qualifications</div><ul><li><div>
Licensure or other certifications: Current BLS certification required or must be obtained within 30 days of hire.</div></li><li><div>
Educational Requirements: Bachelors Degree</div></li><li><div>
Minimum Experience: Experience in Financial Management, Quality Improvement, Project Management and Program Development required. Previous supervisory experience managing Human Resource issues, particularly change management and labor relations required.</div></li><li><div>
Other: Bachelor's Degree is required plus a minimum of seven (7) years of progressive medical office experience in medical office registration, back-office clinical, scheduling and/or billing. A minimum of three (3) years healthcare supervisory or management experience. Equivalent combination of education and work experience may be considered in lieu of bachelors degree. Ambulatory care management experience strongly preferred. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with providers, staff, and patients in a complex environment.</div></li></ul><div></div><div>
Preferred Job Qualifications</div><ul><li><div>
Preferred Licensure or other certifications:</div></li><li><div>
Preferred Educational Requirements:</div></li><li><div>
Preferred Experience:</div></li><li><div>
Other:</div></li></ul><div></div><div>
Job Specific and Unique Knowledge, Skills and Abilities</div><ul><li><div>
Knowledge of medical practices, terminology and reimbursement policies</div></li><li><div>
Excellent verbal and demonstrated written communication skills</div></li><li><div>
Excellent analytical and problem-solving skills</div></li><li><div>
Demonstrated ability to supervise operations and/or customer service</div></li></ul><div></div><div>
Essential Tasks and Responsibilities</div><ul><li><div>
Daily Operations. Maintains clinic schedules for all clinical providers, across all assigned locations. Develops, changes, maintains and updates provider scheduling templates within the practice management system. Develops, monitors and maintains procedures for patient reception, appointments and cancellations and traffic flow in order to ensure consistently prompt, effective service to patients and visitors. Functions at the reception desk performing all functions of MOA level staff on a short-term basis for illness, personal emergencies and vacations. Monitors telephone systems within the practice; supervising staff phone encounters.</div></li><li><div>
Patient Relations. Provides customer service, solves basic patient complaints, trains and supervises staff on customer service skills. Differentiates patient complaints from risk management issues and elevated RM issues appropriately. Completion of Variance Reports. Demonstrated advanced customer recovery skills. Addresses significant customer concerns in an articulate and diplomatic manner both verbally and in writing.</div></li><li><div>
Provider Relations. Assists providers in managing patient schedules through the practice management system. Interacts with providers on day-to-day operational issues affecting practice. Produces and/or reviews an array of data to track provider activities (e.g.: productivity, compliance with regulatory requirements, etc.) Participates in the credentialing process for new providers.</div></li><li><div>
Supervision. Supervises daily activities of all practice staff involved with administrative functions (registration, new patient coordination, appointment and surgery scheduling, authorization, etc.), and all clinical staff involved in patient care activities. Responsible for assuring thorough orientation and training of all staff, often using or creating materials and orientation plans. Participates in maintaining thorough, accurate and current training materials and programs.</div></li><li><div>
Performance Review, Counseling &amp; Coaching. Provides regular feedback on employee performance. Completes employee evaluations. Establishes performance improvement plans with employees. Drafts counseling memos and recommends and/or initiates disciplinary action when needed.</div></li><li><div>
Recruitment &amp; Hiring. Processes PRC forms for new and replacement positions using existing job description. May also work with HR to revise and update job descriptions to reflect current job duties. Conducts and/or participates in interview process. Screens resumes to select interview candidates. Interviews job candidates and may select candidates for final round of interviews with physician leaders and/or Administrative Director. Makes hiring decisions.</div></li><li><div>
Facilities Management &amp; Safety Regulations. Assures compliance with specified regulatory requirements using established policies and procedures. Provides staff with training and training materials on Safety requirements. Responsible for assuring practice performs well in safety rounds. Establishes plans for improvement to rectify deficiencies.</div></li><li><div>
Information Technology. Ensures appropriate training and certification of staff in use if all applicable IT systems and applications. Ensures proper training for staff and monitoring of patient privacy requirements in the in the use of IT systems (electronic, telephonic, etc.) Assures compliance with specified regulatory requirements using established policies and procedures. Establishes plans for improvement to rectify deficiencies.</div></li><li><div>
Health Information Management. Ensures proper training for staff in the maintenance of patient privacy and all HIPAA requirements with respect to release of patient information, etc. Ensures appropriate training, certification and access control of staff in use all clinical data and repository systems.</div></li><li><div>
Revenue Management. Performs revenue management functions for the practice, including developing a system for timely and accurate charge capture. Prepares or supervises preparation of encounter forms for batching or unit based charge entry (if applicable). Maintains log of missing encounter forms for follow-up and reconciliation. Follows up with providers for missing or incomplete encounter forms/charges/incomplete notes. Identifies common registration errors and acts proactively to reduce occurrence. Reviews rejection reports. Works with CBO to identify opportunities for improvement. Acts as practice depositor or delegates this duty. Supervises cash collection activities at front desk. Audits cash handling procedures. Monitors co-pay collection against expected collections. Works with CBO to identify changes/corrections to encounter forms, such as annual HCPCS/CPT/ICD-10 changes. May identify opportunities for improved format and/or revenue collection. Utilizes Epic system report functions. Understands research billing requirements and assures correct billing to accounts.</div></li><li><div>
Budget &amp; Expense Management. Investigates expense variances. May provide input into direct expense projections. Maintains purchasing log, works with accounts payable, accounts receivable, and purchase orders. Has signature authority for approving accounts payable.</div></li><li><div>
Equipment &amp; Furniture. Flags items for repair and reports safety issues. Orders equipment and maintains office supplies for the functionality of the office. Manages equipment maintenance agreements assuring vendor compliance with service standards.</div></li><li><div>
Cleanliness, Appearance, &amp; General Maintenance. Responsible for significant facilities and compliance of direct reports to basic standards, (i.e.: offices, waiting area). Works with facilities management and environmental services to ensure ongoing facility maintenance. May oversee limited facility renovation projects.</div></li></ul><div></div><div>
Physical Demands</div><ul><li><div>
Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time</div></li><li><div>
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time</div></li><li><div>
Vision: Moderate, Occasionally 0-30% of time</div></li><li><div>
Kneeling/Stooping/Bending: Occasionally 0-30%</div></li><li><div>
Standing/Walking: Occasionally 0-30%</div></li><li><div>
Pushing/Pulling: Occasionally 0-30%</div></li><li><div>
Intensity of Work: Occasionally 0-30%</div></li><li><div>
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding</div></li></ul><div></div><div>
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.</div><div><br>
NGHS: Opportunities start here.</div><div></div><div><i>
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.</i></div></div>

Practice Manager III - Longstreet Clinic - Pediatrics

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You&rsquo;ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
<br>
<br>
We're looking for an Engagement Management Delivery Practice Manager to lead our Professional Services (ProServe) India Engagement Management practice. This leader will oversee the delivery of complex, transformational customer engagements across our largest and most strategic enterprise customers, hire and develop bar-raising talent, build effective organization-wide relationships, and engage customers and C-level executives to provide delivery thought leadership, support pre-sales, steer in-flight projects, and ensure delivery exceeds customer expectations.<br>
<br>
The ideal candidate is an experienced people leader with deep technology consulting expertise, a background in leading program delivery teams and strategic transformation programs, and experience supporting business development. We look for a leader who is passionate about building an environment where builders thrive and grow their careers; a leader who thrives in an agile, fast-paced, growth environment, insists on incredibly high standards, and can dive deep to get the job done.<br>
In this capacity, you will be based in Bengaluru or Mumbai and are expected to travel 40% of the time. You will report to the India ProServe Delivery Leader and guide your direct team of Engagement Managers.<br>
<br>
Key job responsibilities<br>
<ul><li>Lead and develop a team of Engagement Managers capable of successfully managing diverse cloud transformation programs in AI, data, migration, modernization and security.
</li><li>Implement and enhance mechanisms to improve delivery quality and engagement manager productivity; Provide thought leadership in engagement methodologies and best practices adoption.
</li><li>Serve as strategic advisor to C-suite executives, leading steering committees and executive engagements.
</li><li>Own customer escalations, feedback, corrective actions, and learnings to drive customer satisfaction</li><li>Navigate complex escalations with executive temperament, transforming challenges into relationship-strengthening opportunities</li><li>Participate in business development, pre-sales, and contract negotiations</li><li>Collaborate with local, regional, and global teams to design and implement cloud programs
</li><li>Effectively communicate delivery portfolio health and status to Sr. Stakeholders internally and externally.<br>
</li></ul></div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor's degree in Computer Science, Math, or a related field</li><li>Experience with consulting practice leadership as manager of managers with team size 50+ and P&amp;L responsibility</li><li>Experience with enterprise architecture including virtualization technologies and distributed architecture</li><li>Experience managing and delivering large-scale enterprise IT projects</li><li>Experience with AWS, Azure, or Google Cloud technology</li><li>15+ years of leading complex, large-scale, IT, technical or engineering programs experience</li><li>Technical depth and credibility to guide delivery of complex transformational programs.</li><li>Experience with Agile and Project Management frameworks, methodologies, and tools.</li><li>Track record working with various delivery models including Fixed Price and Time &amp; Material.</li><li>Business consulting expertise translating technical requirements into customer outcomes.</li><li>Experience in pre-sales or sales and contracting for complex service engagements.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>AWS certification</li><li>Experience with communication, presentation, and negotiation</li><li>Technical leadership experience in cloud and/or AI product/technology organizations/MNCs.</li><li>Track record in scaling teams, processes and capabilities in fast growth environment.</li><li>Enterprise IT consulting and/or delivery experience with global companies.</li><li>Certifications in PMP, Agile certifications (CSM, PSM, PMI-ACP, SAFe), PRINCE2 or equivalent.</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Practice Manager - Engagement Management, AWS Professional Services India

Temple University Health System

<div><p><b>Temple Health has an exciting opportunity for an experienced Advanced Practice Provider - Manager, Cardiovascular Administration, Full-time dayshift 40 hours/week at Temple University Hospital - Main Campus. This candidate should be an</b> <b>Experienced Advanced Practice Provider, with a minimum of 3 years experience in Cardio-Thoracic Surgery, as a Critical Care Intensivist, and/or extensive Cardiovascular background. This provider will do procedures such as, but not limited to; Central line insertion and extraction, Chest tube placement and extraction, different types of Balloon insertion and more, but </b><b><i>will not</i></b><b> operate as a first assist. We will consider experienced APP candidates and well as a new to practice advanced practice providers only if they have an </b><b><i>extensive </i></b><b>Registered Nursing background in the Cardiac Cath lab, ICU, or telemetry unit experience only. The hours for this position are Monday-Friday, 7am-3:30pm with </b><b>NO ON-CALL, but the position does have an every 3rd weekend work requirement</b><b>.</b></p><p><b>
Job Duties:</b></p><p>
Management position assumes leadership responsibility for the clinical component of the CV Surgery Advanced Practice Providers. Provides oversight for the clinical care provided to patients in CV Surgery programs. Supervises, evaluates, guides, schedules and counsels the CV Surgery providers in their work and performance. Coordinates and utilizes available staff to provide optimal delivery of clinical service.</p><p>
Able to demonstrate a thorough knowledge of theory and practice involved in providing care; familiarity with organization and function of departments, policies, procedures and regulations; knowledge of principles of leadership and organizational structure. Communicates consistently with the Director of Operations of the Heart and Vascular Institute. RN-LIC and CRNP or MPA-LIC required at time of hire.<br>
<br>
<b>Education</b><br>
Master's Degree in Nursing (Nurse Practitioner) <b>or</b> Graduate from an accredited Physician Assistant Program (PA-C)</p><p><b><br>
Experience</b><br>
3 years experience in a clinical specialty environment Required<br>
General Experience in a management role Preferred<br>
<br>
<b>Licenses</b><br>
PA Cert Reg Nurse Practitioner Required and<br>
PA Registered Nurse License Required</p><p>
or<br>
PA Medical Physician Asst Lic Required</p></div>

Advanced Practice Clinical Manager, Cardiac Admin, 40HR Day Shift 7-330p M-F, TUH

OSOC

<p><b>About Us</b></p><p>Orthopedic Specialists of Oakland County is a physician-owned orthopedic practice committed to excellence, integrity, and patient-centered care. Our organization has grown rapidly over the past several years, expanding to multiple medical and therapy locations while maintaining a strong culture built on accountability, service, and teamwork.</p><p>We are seeking a leader who can help us scale responsibly, maintain operational excellence, and protect the culture that defines our organization.</p><p><b>Overview</b><br/>Orthopedic Specialists of Oakland County (OSOC) is seeking an experienced Practice Manager to oversee operations across our three busy orthopedic offices. Reporting to our Practice Administrators, you will play a key role in ensuring smooth day-to-day operations, staff engagement, and process implementation across the organization.The successful candidate will drive organizational efficiency, foster a positive work environment, and ensure compliance with all relevant regulations.</p><p><b>&lt;Responsibilities&gt;</b></p><ul><li>Lead the development and implementation of organizational policies, procedures, and workflows to optimize practice operations.</li><li>Manage human resources functions including talent acquisition, onboarding, employee orientation, performance management, and employee evaluation.</li><li>Oversee benefits administration, payroll processing, workers' compensation, and compliance with employment laws such as FMLA and OSHA standards.</li><li>Facilitate training &amp; development programs aimed at enhancing staff skills and promoting professional growth.</li><li>Handle employee relations issues through effective conflict management and communication skills while fostering a positive workplace culture.</li><li>Coordinate with senior leadership on strategic planning, organizational design, succession planning, and process improvement initiatives.</li><li>Ensure compliance with healthcare regulations and labor laws while managing contracts and program management activities.</li></ul><p><b>Qualifications</b></p><ul><li>5+ years of medical practice management or healthcare operations experience preferred</li><li>Prior multi-site management experience strongly preferred</li><li>Strong HR background including payroll, compliance, and employee relations</li><li>Demonstrated leadership and team management skills</li><li>High level of organizational, communication, and problem-solving ability</li><li>Ability to manage competing priorities in a fast-paced environment</li></ul><p><b>Salary commensurate with experience. Competitive compensation package with opportunity for performance-based incentives.</b></p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Medical Practice Operations & HR Manager

VCA Animal Hospitals

<div><div>We are seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager.<br>
The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.<br>
<br>
The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use!<br>
<br>
The Hospital Manager&mdash;under the guidance of the Regional Management team and in partnership with the Medical Director&mdash;performs a wide range of administrative activities related to the practice. This includes: mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital&rsquo;s mission of delivering high quality patient care and exceptional client service.<br>
<br>
Skills and Qualifications<br>
<ul><li>2 to 3 years of customer service and financial budget management experience.</li><li>Knowledge of sales and marketing techniques.</li><li>Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.</li><li>The ability to make decisions, delegate responsibility and achieve results with hospital team members.</li><li>Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.</li><li>Respect for and willingness to work with clients and their pets.</li><li>Must be able to handle multiple tasks and deal with an environment of changing priorities.</li></ul>
<br>
Job Responsibilities<br>
<ul><li>Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.</li><li>Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.</li><li>Review the P&amp;L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.</li><li>Model an &ldquo;owner&rdquo; mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.</li><li>Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.</li><li>Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.</li><li>Supervise the administration and case review of client medical complaints.</li><li>Positively represent the hospital and VCA in the professional community and to the general public.</li></ul></div><p><br>
VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is $68,640 to $100,000. This position may also be eligible for other variable pay programs.</p><h2 class="jobSectionHeader"><b>
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.</b></h2><h2 class="jobSectionHeader"><b>
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!</b><br>
<br>
<b>The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)</b><br>
<br>
<b>We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at</b><b> </b><b>vcacareers.com</b></h2><p><b>
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.</b></p><p>
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!<br>
<br>
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)<br>
<br>
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com</p></div>

Hospital Manager II needed in Chatsworth, CA

Search 10000+ Practice manager jobs near you this March. New roles added regularly across leading industries. Apply today.