practice operations manager

Octdaily

<div>
 <p>
  We are seeking an experienced
  <strong>
   Practice Manager / Operations Manager
  </strong>
  to oversee and manage the day-to-day operations of U.S.-based healthcare practices. The ideal candidate will have strong expertise in
  <strong>
   practice operations, revenue cycle management (RCM), and patient care workflows
  </strong>
  , with experience across multiple specialties.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage end-to-end operations of U.S. healthcare practices across specialties such as Rheumatology, Nephrology, Cardiology, and Other Specialties)
  </li>
  <li>
   Oversee and optimize
   <strong>
    RCM
   </strong>
   processes:
  </li>
  <li>
   Medical billing &amp; coding
  </li>
  <li>
   Claims submission &amp; follow-ups
  </li>
  <li>
   Denial management &amp; AR recovery
  </li>
  <li>
   Coordinate and manage
   <strong>
    RPM
   </strong>
   and
   <strong>
    CCM
   </strong>
   programs
  </li>
  <li>
   Ensure smooth
   <strong>
    patient scheduling, intake, and care coordination workflows
   </strong>
  </li>
  <li>
   Monitor KPIs and operational performance to improve efficiency and revenue
  </li>
  <li>
   Liaise with physicians, clinical staff, and administrative teams to ensure high-quality service delivery
  </li>
  <li>
   Ensure compliance with
   <strong>
    U.S. healthcare regulations (HIPAA, payer guidelines, etc.)
   </strong>
  </li>
  <li>
   Identify process improvement opportunities and implement best practices
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    7+ years of experience
   </strong>
   managing U.S. healthcare practices
  </li>
  <li>
   Proven experience across multiple specialties (Rheumatology, Nephrology, Cardiology preferred)
  </li>
  <li>
   Strong expertise in:
  </li>
  <li>
   Revenue Cycle Management (RCM)
  </li>
  <li>
   Medical billing &amp; coding workflows
  </li>
  <li>
   RPM / CCM program management
  </li>
  <li>
   Hands-on experience with
   <strong>
    EHR/EMR systems and practice management tools
   </strong>
  </li>
  <li>
   Strong understanding of
   <strong>
    U.S. healthcare systems, insurance, and compliance standards
   </strong>
  </li>
  <li>
   Excellent leadership, communication, and stakeholder management skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Experience working remotely with U.S.-based healthcare providers
  </li>
  <li>
   Certifications in healthcare administration, medical billing, or RCM (a plus)
  </li>
  <li>
   Experience managing distributed/remote teams
  </li>
 </ul>
</div>


Practice Manager

Source Medical Aesthetics

<p><b>Job description:</b></p><p>We are looking for a highly qualified senior office manager to serve as our medical aesthetics practice administrative and operations leader. In this salaried position you will be responsible and accountable for all non-medical aspects of the day-to-day operation of the practice. You will report directly to the practice&rsquo;s physician/owner as a member of the management team.</p><p><b>About our practice:</b></p><p>Our practice has been a thriving medical aesthetics business for over 10 years. By taking the time to understand every patient&rsquo;s unique needs, focusing on high quality outcomes, and always putting patient safety and comfort first, Source Medical Aesthetics has built a large and loyal patient following. Source performs a wide variety of minimally or non-invasive medical and non-medical procedures such as injectables for wrinkle reduction and facial contour improvements, laser hair removal, skin tightening, laser peels and a number of other light-based skin therapies. We also perform CoolSculpting and other targeted fat reduction procedures, vein treatments, PRP for hair regrowth, vaginal rejuvenation, microdermabrasion, facials, as well as many other popular and effective treatments. We also stock a large variety of specialty retail products designed to our own exacting standards.</p><p>Dr. Kristine Krever is the practice owner and primary medical provider. The practice also has 2 aestheticians on staff. This high quality team of providers is supported by 2 medical assistants as well as 4 additional administrative staff members. This team is a fun, energetic and cohesive group of professionals.</p><p>Formerly known as &ldquo;The Center for Aesthetic Medicine at Colts Neck&rdquo;, in July of 2021 the practice was rebranded as &ldquo;Source Medical Aesthetics'' and expanded the operation significantly, investing in a purpose-built, brand new, state of the art facility as well as adding both medical and non-medical practitioners to the staff. Our business is strictly cash-based, meaning that we do not need to perform medical coding, billing or insurance management, vastly simplifying office processes. Due to the nature of our procedures, we are extremely fortunate that patients are normally excited to be visiting and happy when leaving. This is an excellent opportunity for an operations leader to influence the direction of this practice, ensure excellent patient experiences, maintain high quality standards, and ultimately help drive its financial success. Visit us at www.SourceMedicalAesthetics.com and check out our reviews on Google.</p><p><b>About the Job:</b></p><p>As our medical office manager, you must demonstrate leadership skills, excellent organizational skills, the ability to multitask, and the ability to perform well while maintaining professionalism in stressful situations. We are looking for a team member who exhibits a sense of personal ownership and pride in leading a well-organized practice and an efficient operation. It is of primary importance that you are a fast-learning, self-motivated and creative problem solver who is willing to take on any task and resolve matters independently. This practice needs a strong leader that brings their past experiences to bear and becomes part of the management team to help guide and improve the practice, while ensuring the physician / owner is not overburdened with administrative matters.</p><p>It is expected that you are able to communicate effectively with physicians, staff and patients, while maintaining a positive, professional environment. You will adopt the practice philosophy of focusing on patient safety and comfort, ensuring quality outcomes, and treating every patient as a unique and important individual. You will also ensure the practice operates in compliance with current healthcare regulations, medical laws, employment laws and the highest ethical standards. It is required that you have a high degree of computer systems literacy and comfort.</p><p>Upon demonstrating your abilities and delivering a measurable impact over the course of at least one year, the practice is open to promoting this role to a profit sharing role or pursuing other forms of variable compensation to ensure that this position benefits from the practice&rsquo;s overall success.</p><p>------------------------------------------------------------------------</p><p><b>Responsibilities:</b></p><p><b>Leadership</b></p><ul><li>Supervises, delegates, trains, and evaluates non-medical staff.</li><li>Hires and on-boards new staff members. Processes terminations if required.</li><li>Manages employee scheduling, including approving time off.</li><li>Improves, develops, implements and enforces office policies and procedures.</li><li>Ensures medical providers are not overburdened with administrative matters.</li><li>Reports practice status, risks, opportunities, financials, and operational matters to the owner on a regular basis.</li><li>Holds administrative staff meetings to ensure alignment, awareness, address concerns, perform training, etc. on relevant and timely topics as required.</li><li>Opportunity to get involved in marketing strategy / execution if desired</li></ul><p><b>Administrative Operations</b></p><ul><li>Oversees front office operations, including patient relations / appointment scheduling.</li><li>Acts as the primary point of escalation for patient questions and concerns.</li><li>Ensures quality of practice data, electronic patient records, patient photos, and financial records.</li><li>Manages patient memberships and gift card programs.</li><li>Oversees and performs data entry and processing as required.</li><li>Establishes productive relationships with key medical and pharmaceutical vendors, other physicians&rsquo; offices, local businesses, and support teams (e.g. software vendors, medical device providers, etc.).</li><li>Manages office inventory and orders medical, retail and office supplies.</li><li>Arranges and supervises normal building maintenance matters (cleaning, snow-removal, extermination, landscaping, etc.).</li><li>Arranges and supervises emergency maintenance visits for the building.</li><li>Arranges and supervises information technology support and visits as required.</li></ul><p><b>Financial Operations</b></p><ul><li>Manages employee payroll and compensation matters.</li><li>Works with medical providers to prepare patient pricing proposals.</li><li>Deals with patient account matters and collections if required.</li><li>Makes deposits and manages banking relationships.</li><li>Understands and reports on key practice financial positions and metrics.</li><li>Reconciles all financial account information to ensure accuracy.</li><li>Seeks every opportunity to reduce practice expenses.</li><li>Pays medical office bills.</li></ul><p>------------------------------------------------------------------------</p><p><b>Skills / Behaviors:</b></p><ul><li>Personal accountability and ownership</li><li>Independent thinking, learning and execution</li><li>Detail oriented and organized</li><li>Confident, friendly, positive</li><li>Pride in quality of work and success of the practice</li><li>Proven work experience as a medical office manager / practice operations manager with direct staff management responsibilities</li><li>Knowledge of accounting, data and administrative processes and principles with demonstrable track record of successful practice financial management</li><li>Strong familiarity with patient relationship management and scheduling practices and software</li><li>Strong familiarity with and comfort using cloud based applications (e.g. Google Drive, Google Docs) as well as office productivity software (e.g. Email, MS Excel, MS Word)</li><li>Knowledge of medical aesthetic procedures, issues and terminology is a plus</li></ul><p><b>Education and Experience Requirements:</b></p><ul><li>At least 5 years of medical office management experience is required</li><li>At least 7 years of working in a medical setting is required</li><li>Medical aesthetic or cosmetic surgery experience is highly preferred</li><li>An associate or bachelor&rsquo;s degree in healthcare management, business, or a related degree is required</li><li>A master&rsquo;s degree in healthcare management, business, or a related degree is preferred</li><li>Certified Medical Manager (CMM) designation from the Professional Association of Health Care Office Management (PAHOM) or similar certification is preferred</li><li>References may be requested prior to finalizing a job offer</li></ul><p>Job Type: Full-time (40 hrs/wk), Monday - Friday</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $90,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Do you have management experience in the cosmetic medical, beauty or high-end services industries?</li></ul><p>Experience:</p><ul><li>Medical office management: 3 years (Required)</li></ul><p>Work Location: In person</p>

Aesthetic Medical Office Manager

Davis Wright Tremaine LLP

<div><div>This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a <b>Practice Manager </b>to join our team in our <b>Seattle, San Francisco, Culver City, </b>or<b> Los Angeles </b>offices.
</div><div>
</div><div>We offer a hybrid work engagement with two days of remote work, and three days in-office.</div><div>
</div><div>
Practice Management (PM) plays an instrumental role in helping our lawyers operate more effectively and efficiently to drive revenue growth, better utilize time spent on non-billable activities, facilitate the integration of lateral hires, and foster a collaborative environment to leverage all our business professional teams' capabilities to support our lawyers in building their practices and serving clients. The Practice Management Team comprises revenue enablers who ensure operational efficiency; develop, drive, and execute on PG/industry strategic vision; provide financial insights that drive economic improvements; support client value initiatives; and otherwise support each practice's business needs and operations.
</div><div>
</div><div>As trusted advisors to the Practice Group Chairs (PGCs) and practice leaders, the Practice Manager must be a highly innovative and collaborative self-starter, with demonstrated experience, confidence, and professionalism in communicating with partners, management, and timekeepers at all levels of the organization. To perform at the highest levels and ensure the highest level of operational efficiency for the practice groups, the Practice Manager must develop an unparalleled knowledge of the inner workings of the Firm and provide timely and effective responses to the Practice Groups they support.</div><div>
</div><div><b>
On a typical day you will:
</b></div><ul><li>Practice Group Operations
</li><li><ul><li>Manage the daily execution of business needs / operations of the Practice Group, including developing and managing the practice operations budget, establishing a consistent framework for Practice Group meetings and communications, supporting Firm processes and follow-up on initiatives/action items, etc.
</li><li>Serve as main point of contact and primary person responsible for all operations related to the practice group by working closely with its attorneys and professionals, as well as the firm&rsquo;s business departments
</li><li>Drive efficiencies and process improvements and introduce innovative approaches to improve the overall operation of the practice group and infrastructure, driving improved service to the Firm&rsquo;s clients and generating revenue
</li><li>Maintain practice-specific resources that pertain to lawyer-led trainings
</li><li>Guide attorneys on efficient use of technology to improve service delivery, especially AI
</li></ul></li><li>Practice Group and Firmwide Strategy
</li><li><ul><li>Build a strategic vision for the practice group, industry teams, and/or investment area
</li><li>Collaborate with PG Chairs, partners and other business operations departments to facilitate the development and execution of Practice Group strategic plans with clear and achievable goals focused on culture, revenue, profitability, growth and retention, reputation, brand awareness, profile and competitive differentiation
</li><li>Support the firm&rsquo;s strategic value that &ldquo;People Matter&rdquo; by building trust and credibility with partners, counsel, associates, and direct reports including having an in-depth understanding of professional aspirations, experiences, strengths, development needs, and relevant personal circumstances
</li><li>Track the group&rsquo;s talent pipeline and ensure forward progress on succession plans, mentorship
</li><li>Provide operational and strategic support client teams for the firm&rsquo;s top and fastest growing clients
</li></ul></li><li>People Management and Development
</li><li><ul><li>Manage and supervise specialists and senior specialists to assure they are executing on practice group strategy and departmental strategic plan while providing excellent client service
</li><li>Work with Professional Development Partners (PDPs) to ensure that each attorney in the group is fully utilized, with the opportunity to work on a variety of matters and with a variety of partners, while balancing development opportunities with client needs
</li><li>Work with Recruiting on needs assessments and lateral recruiting initiatives
</li><li>Act as point person to facilitate problem solving and address attorney concerns related to operational and strategic objectives
</li><li>Track and report utilization data and proactively looks for opportunities to even out workflow and flag underutilized and overutilized associates
</li><li>Keep abreast of case developments and potential leavers, joiners and secondments of associates and paralegals to help with future workload estimations and reporting to team leaders as necessary/requested
</li><li>Work closely with the Firm&rsquo;s Professional Development to develop training content and ensure the appropriate development, evaluation, and training of practice group attorneys. Recommend the Firm&rsquo;s training resources, or other assistance as appropriate, to meet identified development needs
</li></ul></li><li>Financial
</li><li><ul><li>Analyze and report on Practice Group financials and other key performance indicators to monitor timekeeper utilization, performance trends, and overall practice revenue
</li><li>Work with Finance on tracking and managing alternative fee agreements and other matter management reporting as necessary
</li><li>Managing and approve Practice Group budgets and expenses
</li><li>Analyze monthly AR and work with Financial Partner and Collections team to collect outstanding revenue
</li><li>In collaboration with the Revenue and Profitability team, help practice groups and individual lawyers manage the economics of their practices
</li></ul></li><li>Business Development
</li><li><ul><li>Provide strategic guidance and PG specific information and customization as needed to Business Development and Marketing department on strategic initiatives; RFP and pitch responses; targeted marketing collateral, accolades and recognition, etc., and ensure alignment of resources
</li><li>Work with business development and other staff departments to promote client and group initiatives, including client training programs and presentations (CLEs)
</li><li>Provide coaching on individual business plans as well as coaching relationship partners on target client business development plans
</li></ul></li></ul><p><b>Join us if you have:</b></p><ul><li><ul><li>
5+ years as a business professional in a professional services organization preferred; law firm experience or prior experience as a practicing attorney is a plus
</li><li>College degree required; Master&rsquo;s degree in Marketing or Business Administration or similar field, or JD preferred
</li><li>Demonstrated ability to develop professional working relationships and create a consultative, advisory-type level of trust with attorneys
</li><li>Demonstrated understanding of the business of law, including finance, sales and marketing, staffing models and industry trends
</li><li>Ability to work in a professional and collegial manner with attorneys, paralegals and staff
</li><li>Previous supervisory experience is required
</li><li>Demonstrated ability to handle multiple projects simultaneously is required
</li><li>Strong writing skills and excellent grammar, spelling and proofreading skills are required
</li><li>Excellent communication and interpersonal skills, including the ability to maintain effective working relationships and communicate verbally and in writing in a professional, courteous manner with clients, firm members, and other business contacts are required
</li><li>Demonstrated ability to provide direction and guidance in business plan development efforts &ndash; at the individual, practice group and office levels
</li><li>Demonstrated understanding of alternative fee arrangements in the service industry (understanding of law firm pricing models a plus) is required
</li><li>Demonstrated proficiency with MS Office Products required, i.e. Microsoft Word, PowerPoint, Outlook and Excel; CRM technology a plus
</li><li>Ability to pay close attention to detail and be highly organized and accurate is required
</li><li>Ability to travel occasionally within the United States is required
</li></ul></li></ul><p><b>Who We Are</b></p><div>
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client&rsquo;s and each lawyer&rsquo;s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.</div><div></div><p><b><br>
What&rsquo;s in it For You?</b></p><div>
DWT offers competitive compensation in addition to ample benefits including but not limited to:</div><ul><li>
Choice of health and vision insurance plans</li><li>
2 paid volunteer days for qualifying community service work</li><li>
Dental plan</li><li>
Fertility and adoption benefit</li><li>
Paid sabbatical after 13 years of service</li><li>
Tuition reimbursement</li><li>
Commuter benefits</li><li>
Retirement contribution</li></ul><div>
</div><div>
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.</div><p></p><div><b><br>
Washington State
</b></div><div>The annualized salary range for this position in Washington is $116,000 to $147,000. Actual pay will be adjusted based on the candidate&rsquo;s education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div><b>
</b></div><div><b>
California</b></div><div>
The annualized salary range for this position in Los Angeles and Culver City is $116,000 to $147,000; and in San Francisco is $135,000 to $172,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div><b>
</b></div><div><i>
Davis Wright Tremaine LLP fosters a culture where all talented individuals&mdash;including those who are traditionally underrepresented in the legal profession&mdash;can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm&rsquo;s commitment to DEI here:</i><b><i>www.dwt.com/dei</i></b>.</div><div><br>
<i>
Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email </i><i>humanresources_confidential@dwt.com</i><i>.</i></div><div>
</div><div>
#LI-CH1</div></div>

Jarrell Family Dentistry

<div>Company:
<div></div>
Overview:
<h2 class="jobSectionHeader"><b>Dental Office Manager &ndash; Job Description</b></h2><p><b>
Job Title:</b> Dental Office Manager</p><p><b>
Location: </b>Jarrell, Texas<br>
<b>Employment Type:</b> Full-Time</p><h3 class="jobSectionHeader"><b>
Job Summary</b></h3><p>
The Dental Office Manager is responsible for overseeing the daily administrative operations of the dental practice. This role ensures efficient office workflow, excellent patient experience, proper staff coordination, and financial performance of the practice. The Office Manager serves as the primary point of contact for administrative staff and supports clinical staff to ensure smooth practice operations.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Office Operations</b></p><ul><li><p>
Manage daily operations of the dental office to ensure efficiency and organization.</p></li><li><p>
Oversee appointment scheduling, patient flow, and front desk operations.</p></li><li><p>
Maintain office policies and procedures.</p></li><li><p>
Ensure compliance with HIPAA, OSHA, and other regulatory requirements.</p></li></ul><p><b>
Staff Management</b></p><ul><li><p>
Supervise and support front office staff and administrative team.</p></li><li><p>
Coordinate hiring, onboarding, training, and performance evaluations.</p></li><li><p>
Create and manage staff schedules and coverage.</p></li><li><p>
Foster a positive, professional work environment.</p></li></ul><p><b>
Patient Relations</b></p><ul><li><p>
Ensure high levels of patient satisfaction and customer service.</p></li><li><p>
Handle patient concerns, complaints, and escalations professionally.</p></li><li><p>
Monitor patient communication including calls, emails, and reminders.</p></li></ul><p><b>
Financial Management</b></p><ul><li><p>
Oversee billing, insurance verification, and claims processing.</p></li><li><p>
Monitor accounts receivable and collections.</p></li><li><p>
Manage office budgets, financial reporting, and supply costs.</p></li><li><p>
Coordinate with insurance companies and ensure accurate patient billing.</p></li></ul><p><b>
Administrative Duties</b></p><ul><li><p>
Maintain patient records and office documentation.</p></li><li><p>
Manage vendor relationships and order office supplies.</p></li><li><p>
Track productivity metrics and prepare operational reports.</p></li><li><p>
Implement systems to improve office efficiency and profitability.</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><p>
High school diploma or equivalent required; Associate or Bachelor&rsquo;s degree preferred.</p></li><li><p>
2&ndash;5 years of experience in dental office management or healthcare administration.</p></li><li><p>
Knowledge of dental practice management software.</p></li><li><p>
Understanding of dental insurance, billing, and coding procedures.</p></li><li><p>
Strong leadership, organizational, and communication skills.</p></li></ul><h3 class="jobSectionHeader"><b>
Skills &amp; Competencies</b></h3><ul><li><p>
Leadership and team management</p></li><li><p>
Patient service and conflict resolution</p></li><li><p>
Financial and billing knowledge</p></li><li><p>
Multitasking and time management</p></li><li><p>
Attention to detail</p></li><li><p>
Problem-solving and decision-making</p></li></ul><h3 class="jobSectionHeader"><b>
Work Environment</b></h3><ul><li><p>
Fast-paced dental office setting</p></li><li><p>
Primarily desk and administrative work with occasional interaction with clinical staff and patients</p></li><li><p>
Standard office hours with occasional extended hours if needed</p></li></ul><h3 class="jobSectionHeader"><b>
Benefits</b></h3><ul><li><p>
Health, dental, and vision insurance</p></li><li><p>
Paid time off</p></li><li><p>
Retirement plan</p></li><li><p>
Continuing education opportunities</p></li><li><p>
Employee discounts on dental services</p></li></ul>
Essential Functions:<br>
<div></div>
Additional Eligibility Qualifications:<br>
<div></div>
Pay Range: USD $35.00 - USD $40.00 /Hr.</div>

Office Manager

ABC of NC Child Development Center

<div><p><b>Position Summary</b></p>
<p>The Assistant Practice Manager provides hands-on administrative and operational support to ensure efficient, compliant, and client-centered service delivery. This role supports day-to-day practice operations, including insurance authorizations, credentialing support, intake coordination, and operational workflows. The Assistant Practice Manager works closely with the Director of Operations, Finance, and Clinical teams and serves as a reliable point of contact for staff and families.</p>
<p>This position is hourly and non-exempt and does not have supervisory responsibility. The pay range for this position is $40,000 - $50,000 per year.</p><br>
<p></p>
<p><b>Key Responsibilities</b></p>
<p><b>Practice Operations Support</b></p>
<ul><li>Supports daily practice operations in alignment with established policies, procedures, and workflows.</li>
<li>Assists with monitoring insurance requirements, payer updates, and regulatory compliance, escalating concerns as appropriate.</li>
<li>Provides administrative and operational support to service providers, including assistance with documentation, payer processes, and practice management systems.</li>
<li>Assists with coordinating schedules, task workflows, and resource needs as directed, without supervisory or decision-making authority.</li>
<li>Tracks operational data, service issues, and client feedback, reporting trends to the Director of Operations.</li>
<li>Serves as a point of contact between clinical, administrative, and finance teams to support communication and facilitate issue resolution.</li>
<li>Participates in team and operations meetings as scheduled.</li>
<li>Provides backup support for clinic administrative functions as needed.</li>
</ul>
<p><b>Authorizations &amp; Intake Support</b></p>
<ul><li>Verifies insurance benefits and coverage for new and existing clients.</li>
<li>Reviews benefits and coverage information with parents/caregivers during intake, coverage changes, and annual renewals.</li>
<li>Coordinates with the intake team to support timely progression toward service initiation.</li>
<li>Prepares, submits, and tracks authorization documentation according to payer and organizational timelines.</li>
<li>Maintains tracking tools and reports related to intakes, authorizations, and insurance updates.</li>
<li>Supports ongoing improvement of authorization processes to increase efficiency and accuracy.</li>
</ul>
<p><b>Credentialing &amp; Contract Support</b></p>
<ul><li>Assists with provider credentialing and recredentialing for commercial insurance plans, Medicaid, MCOs, school districts, and other funding sources.</li>
<li>Maintains and updates CAQH provider profiles.</li>
<li>Supports payer communications, audits, and contract documentation under the direction of the Director of Operations.</li>
<li>Collaborates with Billing and Finance teams to support revenue cycle processes as needed.</li></ul><br>
<div></div><p><b>Work Schedule</b></p>
<ul><li>Monday - Friday, 8am - 5pm</li>
<li>This is a hybrid position with both in office and remote capabilities.</li>
<li>Overtime may be required based on operational needs and must be pre-approved in accordance with policy.</li></ul></div><p></p>

Assistant Practice Manager

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