sales manager

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pre sales consultant

Sscegypt

Customer Success Manager (CSM),plays a crucial role inensuring client satisfaction and retention by guiding them through their journey with our services, from onboarding to long-term usage.They build relationships, address concerns, and identify opportunities for growth and expansion.Key Responsibilities of a Success Manager (CSM): Customer Onboarding and Training:Guiding new customers through the initial stages of adoption and ensuring they understand how to use the product or service effectively. Relationship Management:Building and maintaining strong, trusting relationships with key client stakeholders. Proactive Issue Resolution:Identifying potential problems early and working to solve them before they impact customer satisfaction. Performance Monitoring:Tracking and analyzing customer usage, identifying trends, and flagging areas for improvement. Customer Success Planning:Helping clients develop and achieve their goals using the product or service. Up-selling and Cross-selling:Identifying opportunities to expand client relationships and increase revenue. Internal Collaboration:Working with sales, product, and other internal teams to ensure client success. Feedback Collection:Gathering customer feedback and providing it to internal teams to improve the product or service.A Cyber Security Pre-sales Consultant isresponsible for driving revenue growth by providing technical expertise, conducting services demonstrations, mainly in the area of GRC and assisting in the development of proposals and solutions for clients.They act as a trusted advisor, understanding client needs and communicating insights to the sales team.The services provided in this domain (IT framework, ISO 27001, CCC, GRC domain, .etc)Key Responsibilities: Technical Expertise:Possess a deep understanding of cybersecurity frameworks, products, and services. Solution Design:Develop and present tailored security solutions that meet client needs, often including designs, proposals, and technical documentation. Customer Engagement:Build relationships with clients, understand their challenges, and offer expert advice. Sales Support:Work closely with the sales team to qualify opportunities, prepare proposals, and assist in closing deals. Product Demonstrations:Conduct product demos and proof-of-concept sessions to showcase solutions. Requirements Gathering:Collect and analyze customer requirements, conducting workshops and presentations to understand their needs. Commercial Documents:Assist in creating and updating commercial documents like RFPs and RFIs. Staying Current:Keep up with industry trends, competitor offerings, and emerging technologies. Collaboration:Work with internal teams, partners, and vendors to ensure successful solution delivery.<img src="https://www.jobg8.com/Tracking.aspx?m1MhrCgiSOhtx8g2aWCYwsTa2UWIMSugc" width="0" height="0" />

Customer Success Manager

Mindware

<div>
 Date: Oct 21, 2025
 
 
 Location:
 
 
 Riyadh, SA
 
 
 Company: Aklaniyat Technology Company Limited
 
 
 Req ID: 2462
 
 
 
 Job Title
 
 
 
 
 Pre-Sales Engineer
 
 
 
 
 Job Scope
 
 
 
 The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Act as a subject matter expert in technical/solutions design of the company products/services
 </li>
 <li>
 Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
 </li>
 <li>
 Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
 </li>
 <li>
 Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
 </li>
 <li>
 Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
 </li>
 <li>
 Build sound relationships with partners and customers in support of sales objectives;
 </li>
 <li>
 Lead technical sales calls
 </li>
 <li>
 Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
 </li>
 <li>
 Complete required pre-sales documentations in a quick and accurate manner
 </li>
 <li>
 Develop content, train and support partners and customers
 </li>
 <li>
 Respond to after-hours support queries during assigned rotations and escalate issues if needed
 </li>
 <li>
 Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Engineering, Computer Science or any other related field.
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience.
</div>

Pre-Sales Engineer

AvePoint

<div>
 
 About AvePoint
 
 
 
 Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint&rsquo;s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit
 
 www.avepoint.com
 
 .
 
 
 At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
 
 
 
 About The Role
 
 
 
 As the Pre-Sales Solution Engineer, You will partner with our distribution account managers as the key technical lead throughout the sales lifecycle . Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers. This role is for someone who wants a role where you can utilize your technical expertise and customer facing skills in the dynamic tech industry? This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We&rsquo;ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer.
 
 
 
 Specific Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Presenting and demonstrating AvePoint&rsquo;s product offerings relevant to customer objectives remotely and on-site
 </li>
 <li>
 Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with customers.
 </li>
 <li>
 Communicating with prospective customers, assisting and guiding them through their evaluation and selection process
 </li>
 <li>
 Building environments tailored to customer requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
 </li>
 <li>
 Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
 </li>
 <li>
 Sharing information with the sales and technical teams about our products and the market
 </li>
 <li>
 Helping the sales team identify and understand customer business objectives and organization to best align AvePoint technology
 </li>
 <li>
 Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
 </li>
 <li>
 Developing customer&rsquo;s buying vision for how AvePoint can help them reduce costs and increase business agility
 </li>
 <li>
 Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars.
 </li>
 <li>
 Ownership of technical sales opportunity closure
 
 
 </li>
 </ul>
 
 What You Will Bring To Our Team
 
 
 
 <ul>
 <li>
 BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5+ years of relevant work experience
 </li>
 <li>
 Confident and enthusiastic presentation skills
 </li>
 <li>
 Quick and self-motivated learner
 </li>
 <li>
 Advanced business and technical communication skills &ndash; can lead conversations to align technical value to client&rsquo;s business needs &ndash; must be fluent in Arabic and English
 </li>
 <li>
 Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
 </li>
 <li>
 Ability to maintain excellent relationships with customers and colleagues
 </li>
 <li>
 Ability to work individually and within a highly collaborative team
 </li>
 <li>
 Willingness to learn and adapt in a dynamic and fast changing environment
 </li>
 <li>
 Authoritative business analysis capabilities
 </li>
 <li>
 Advanced troubleshooting skills
 
 
 </li>
 </ul>
 
 Technical Qualities
 
 
 
 <ul>
 <li>
 Experience in actual ITPro related topics such as Microsoft 365 delivery concept and SharePoint Online technologies, Microsoft Azure and Entra technologies, configuration and administration, especially for Microsoft Entra ID, Workload ID Management, Permission Management,
 </li>
 <li>
 Working knowledge of TCP/IP, DNS, Active Directory, SMTP, and DHCP technologies
 </li>
 <li>
 Working knowledge of Data Backup concepts, migration topics, adoption and governance strategies
 </li>
 <li>
 Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions, hybrid architecture and online versions
 </li>
 <li>
 Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.
 
 
 </li>
 </ul>
 AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
 
 
 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
 
 
</div>

Solution Engineer, Saudi Arabia

ViewSonic

<div>
 
 
 About Compnay
 
 
 
 ViewSonic is a leader in the field of user connectivity and sharing with versatile product lines of LED monitors, touch screens, projectors, large format displays and virtual desktops. Our mission is to be the preferred global brand of Visual Solution products. ViewSonic is dedicated to meeting the needs of our customers, generating profitable growth through efficient operations, and delivering value to our shareholders.
 
 
 
 
 
 For more information, please visit our website
 
 www.viewsoniceurope.com
 
 
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 
 Responsible for pre-sales and technical support for the KSA and other assigned markets. Be the Promotor for ViewSonic products and solutions. You need to be capable to do thorough product demonstrations to your clients on your own, train your channel partners or end users, and provide basic technical support to partner/client, make product comparison with key competitor models, prepare BOQ for project/tenders. Provide feedback on local product requirements, competitive landscapes, good product features with use case to HQ. .
 
 
 
 
 
 
 ESSENTIAL DUTIES
 
 
 
 
 
 
 &middot; Conduct product training and demonstration activities for Distribution, Resellers and End-User and channel establishments.
 
 
 &middot; Be a trainer for myViewBoard Eco-system and total H/W &amp; software solutions.
 
 
 &middot; 1st level trouble shooting if any technical issue and then feedback/discuss issues to service team or HQ technical team.
 
 
 &middot; Proactively suggest required changes/plans to meet and exceed the respective targets
 
 
 &middot; Monitor competitor and market activity to provide sales positioning arguments, value propositions, objection handling, and competitive positioning.
 
 
 &middot; Effectively implement all corporate programmes and initiatives.
 
 
 &middot; Work closely with the rest of the Sales Team, Marketing, Product managers to solve technical issues quickly.
 
 
 &middot; Event execution
 
 
 - Work with external parties/marketing team to create booth design and layout
 
 
 - Prepare showcase product and content management
 
 
 - Onsite involvement with setup and product knowledge support during the event
 
 
 &middot; Pre-launch product test
 
 
 - Pre-production models tested for local market
 
 
 - Potential issues are tested and resolved with involvement from the BU
 
 
 - Technical specification and documentation are up to date
 
 
 - Demo kits available on demand for PR review and testing
 
 
 
 
 
 
 
 
 
 COMMUNICATION &amp; LIAISON
 
 
 
 
 
 
 &middot; Visit clients and end users on a regular basis to provide the correct levels of direct customer contact
 
 
 &middot; Provide a fast friendly and efficient response to the demands of the defined customer base
 
 
 &middot; Maintain the quality and image of the company by providing a level of service and support that ensures total customer satisfaction.
 
 
 &middot; Provide both sales and product training to channels and end users as required.
 
 
 &middot; Conduct product and solution demonstration to channels and end users as required.
 
 
 &middot; Provide information to customers, both verbal and written, on the current product range and pricing and, where appropriate, future products.
 
 
 &middot; Obtain accurate stock, sales and forecast information from key customers.
 
 
 &middot; Provide accurate sales forecasts by product on a regular basis.
 
 
 &middot; Provide information on both market and product trends to assist in the future development of the product portfolio.
 
 
 &middot; Monitor market conditions to provide accurate pricing information.
 
 
 &middot; Liaise with other members of the sales department to ensure information flow and a cohesive approach to the market.
 
 
 &middot; Work as a team player at all times by providing assistance to other employee partners as required.
 
 
 &middot; Carry out any other duties as may be reasonably required by the company.
 
 
 
 
 
 
 SKILLS REQUIRED:
 
 
 
 
 
 
 &middot;
 
 At least 5 years IT/AV Solution experience in a PreSales role
 
 with experience of dealing with corporate or institutional end users / Education reseller and distribution accounts in the computer or display market
 
 
 &middot; Experience with
 
 IFP
 
 (Interactive Flat Panel) in a pre-sales/tech support/account manager role.
 
 
 &middot; Professional demonstration skills
 
 
 &middot; Preferred to have pre-sales or technical support or FAE sort of background
 
 
 &middot; Good communication skills
 
 
 &middot; Aggressive, autonomous, assertive, creative and customer driven
 
 
 &middot; Creativity and an ability to bring new products to market.
 
 
 &middot; Must be a
 
 team player
 
 and be able to develop business plans and sales.
 
 
 &middot; Excellent Presentation
 
 
 &middot; Good business sense and understanding of business processes
 
 
 &middot; Ability to work with deadlines and end-dates in a marketing environment
 
 
 &middot;
 
 Must have KSA market experience
 
 
 
 
</div>

Pre-Sales and Technical Support Specialist- KSA

Alchemist Consulting

Key Responsibilities:<ul><li>Conduct client discovery meetings to analyze business processes and identify specific requirements.</li><li>Design and deliver customized Zoho product demonstrations aligned with each client&rsquo;s workflows and objectives.</li><li>Prepare comprehensive documentation, including Scope of Work (SOW), Business Requirement Documents (BRD), and solution proposals.</li><li>Collaborate closely with sales and implementation teams to ensure proposed solutions are practical, scalable, and aligned with delivery capabilities.</li><li>Recommend suitable Zoho applications, licensing options, and integration strategies tailored to each project&rsquo;s needs.</li><li>Facilitate seamless project transitions by thoroughly briefing the delivery team and ensuring consistency from pre-sales through implementation.</li></ul>Job Type: Full-timePay: &#65020;3,500.00 - &#65020;5,000.00 per month

Business Development Officer

Salt

<div>
 
 Senior Cyber Security Consultant &ndash; Advisory
 
 
 Industry: Cyber Security &amp; Technology Consulting
 
 
 
 
 
 About the Role
 
 
 We are seeking a Senior Cyber Security Consultant to join our client&rsquo;s growing advisory practice in the Middle East. The ideal candidate will have a strong background in security architecture, SOC assessments, and governance, risk, and compliance (GRC) with proven experience engaging directly with clients to deliver strategic security advisory services.
 
 
 This role is suited to someone who enjoys working at both a technical and strategic level, helping customers strengthen their security posture, define roadmaps, and implement best-in-class frameworks across complex enterprise environments.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead and deliver cyber security advisory engagements, including architecture reviews, maturity assessments, and strategic roadmaps.
 </li>
 <li>
 Conduct SOC capability and readiness assessments, identifying gaps and recommending enhancements in processes, tooling, and KPIs.
 </li>
 <li>
 Drive and support GRC initiatives, including the development of cybersecurity frameworks, risk management programs, and compliance with ISO 27001, NIST, and local regulatory standards.
 </li>
 <li>
 Create RFPs, proposals, and bid responses, collaborating with pre-sales and delivery teams to develop tailored solutions.
 </li>
 <li>
 Present cyber strategies, architecture designs, and risk assessments to executive and technical stakeholders, both internally and externally.
 </li>
 <li>
 Act as a trusted advisor to clients on emerging threats, best practices, and industry trends.
 </li>
 <li>
 Support internal knowledge-sharing, mentoring, and capability building across the cyber practice.
 </li>
 </ul>
 
 
</div>

Senior Cyber Security Consultant

EurotecSaudi

<div>
 
 
 About the Opening
 
 
 
 The Projects Prequalification Specialist is responsible for managing and coordinating all company prequalification and vendor registration processes with contractors, consultants, designers, and government entities. The role ensures that eurotec&rsquo;s products and brand range are properly prequalified and registered to maximize eligibility and participation in upcoming tenders and project opportunities across key regions in Saudi Arabia.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and maintain a structured projects pipeline and backlog, ensuring timely tracking of new opportunities, ongoing prequalification&rsquo;s, and potential project conversions.
 </li>
 <li>
 Prepare, review, and update all prequalification and vendor registration documents in line with client and project requirements.
 </li>
 <li>
 Coordinate internally with Sales, Technical, Finance, and Management teams to collect necessary data, certifications, and approvals.
 </li>
 <li>
 Work closely with designers, consultants, and contractors to prequalify Eurotec&rsquo;s products and brand portfolio across targeted projects.
 </li>
 <li>
 Ensure compliance with all clients, consultant, and tender submission standards.
 </li>
 <li>
 Maintain an organized and up-to-date database of prequalification documents, certificates, and registration statuses.
 </li>
 <li>
 Follow up with clients, consultants, and relevant authorities to track submission progress, renewals, and approvals.
 </li>
 <li>
 Support the Sales and Marketing teams by providing company documentation required for tenders and project bids.
 </li>
 <li>
 Monitor and identify upcoming projects and registration opportunities with key government and private sector clients.
 </li>
 <li>
 Stay informed of registration requirements and updates for major entities (e.g., Aramco, NEOM, Royal Commission, SEC, etc.).
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Diploma in Marketing or Business Administration/ Engineering Minimum
 </li>
 <li>
 
 Experience:
 
 3+ years of experience in pre-qualification, of contractors and suppliers, preferably in the Wood and kitchen accessories.
 </li>
 <li>
 
 Professional Certification:
 
 Certificate in Sales / Marketing management is preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Thorough knowledge of pre-qualification criteria and procedures.
 </li>
 <li>
 Strong analytical and evaluation skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and database management.
 </li>
 <li>
 Customer Focused
 </li>
 <li>
 Solid Presentation Skills
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Good ability to demonstrate initiatives
 </li>
 <li>
 Analytical thinking and creative mind mapping
 </li>
 </ul>
 
 
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 
 IT:
 
 Very good user of Microsoft Word, PowerPoint, and good in Excel. User of ERP and CRM software, preferably in Microsoft Dynamics 365 is preferred.
 </li>
 <li>
 
 Language:
 
 Arabic: Fluent, English: Excellent (Reading, Writing, Speaking)
 </li>
 </ul>
 
 
</div>

Project Pre-qualification Specialist

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