presales consultant

<div>
 
 Job Summary
 
 
 In this role, the candidate will act as a trusted Network Security technical consultant to GBM Bahrain clients and as a pre-sales advisor to the sales team, driving the design, positioning, and commercialization of security solutions across the portfolio.
 
 
 Experience
 
 
 Around 5+ years, out of which the last 3-4 years should be as a pre-sales technical consultant of Network Security Solutions
 
 
 Job Responsibilities
 
 <ul>
 <li>
 The candidate will learn the client's business requirements, technical requirements, and competitive landscape and apply their technical knowledge and experience to bring new solutions to their assigned clients. The candidate will be responsible for collaborating with Vendors sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions. They will deliver solution workshops, product demonstrations, technical education, and Proof of Concepts. They will support technical escalations, designing solutions, and answer technical questions throughout the sales process in order to progress / close sales and develop customer relationships. This position is with the team that sells Security Solutions in GBM Bahrain.
 </li>
 </ul>
 
 
 
 
 
 Required Responsibilities:
 
 
 <ul>
 <li>
 Cover the complete Bahrain territory to drive new sales and expand existing business
 </li>
 <li>
 Provide technical sales leadership
 </li>
 <li>
 Translate customer functional requirements to technical architecture and BOQ
 </li>
 <li>
 Take ownership of the Bill of Quantities (BoQ), including engaging and negotiating with vendors such as Cisco, Fortinet, and Palo Alto Networks on pricing, discounts, and deal positioning to ensure competitiveness and alignment with deal strategy.
 </li>
 <li>
 Develop and structure financial proposals with appropriate margin considerations, ensuring overall solution profitability while maintaining a competitive offering.
 </li>
 <li>
 Maintain a thorough understanding of the client&rsquo;s industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry
 </li>
 <li>
 Demonstrated technical aptitude, customer-facing and presentation skills, business value analytics, written communication skills
 </li>
 <li>
 Keeping up to date Network Security products roadmaps as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management on an on-going basis to stay current
 </li>
 <li>
 Responsible of the handover of sold solutions to the Project Manager within the Service Delivery team
 </li>
 </ul>
 
 
 
 
 Core Competencies / Skills
 
 <ul>
 <li>
 Ability to develop a broad awareness of the client's technical architecture and emerging technologies and in turn assist the sales team in proposing new solutions to these clients
 </li>
 <li>
 Possess a proven track record in architecting solutions using Different Network Security solutions for the Public and Private sectors (large enterprises, banks)
 </li>
 <li>
 Design end-to-end security architecture covering:
 </li>
 <li>
 Network Security (NGFW, Microsegmentation, ZTNA)
 </li>
 <li>
 Secure Access (VPN, SASE)
 </li>
 <li>
 Threat Protection &amp; Visibility
 </li>
 <li>
 Email Security
 </li>
 <li>
 Strong background in:
 </li>
 <li>
 Network Security Architecture
 </li>
 <li>
 Firewalls, IPS, VPN, NAC, Microsegmentation, Email
 </li>
 <li>
 Hands-on experience with at least:
 </li>
 <li>
 Fortinet
 </li>
 <li>
 Palo Alto Networks
 </li>
 <li>
 Cisco Security stack
 </li>
 <li>
 Understanding of:
 </li>
 <li>
 SASE / Zero Trust
 </li>
 <li>
 Cloud security basics (AWS/Azure integration)
 </li>
 <li>
 It is considered a strong advantage for candidates to have exposure to other security solutions such as DDoS protection, IPAM/DDI, network detection and response (NDR), web application firewalls (WAF), and security policy orchestration.
 </li>
 </ul>
</div>

Presales Consultant

SimplySolved

Job PurposeThe Zoho Pre-Sales &amp; Implementation Consultant is responsible for driving solution design, client acquisition support, and end-to-end implementation of Zoho applications across client environments.This role bridges business requirements and technical execution, ensuring clients adopt scalable, efficient systems aligned with their operational, financial, and compliance needs (including UAE VAT and Corporate Tax frameworks).The ideal candidate combines strong functional consulting, solution architecture, and client-facing skills with hands-on experience across the Zoho ecosystem.Key Responsibilities1. Pre-Sales &amp; Solution Consulting<ul><li>Engage with prospective clients to understand business processes, pain points, and system requirements.</li><li>Conduct solution demonstrations across Zoho suite (CRM, Books, Inventory, Projects, People, Analytics, etc.).</li><li>Design end-to-end solution architectures tailored to industries (professional services, retail, healthcare, real estate).</li><li>Prepare proposals, scope documents, and effort estimations.</li><li>Support sales team in closing deals through technical expertise and consultative selling.</li><li>Develop use cases, workflows, and ROI-based value propositions.</li></ul>2. Implementation &amp; DeliveryLead full-cycle implementations:<ul><li>Requirement gathering workshops</li><li>Business process mapping</li><li>System configuration and customization</li><li>Data migration and validation</li><li>User Acceptance Testing (UAT)</li></ul>Configure key Zoho applications:<ul><li>Zoho CRM &ndash; pipelines, workflows, automation</li><li>Zoho Books &ndash; invoicing, VAT setup, reporting</li><li>Zoho Inventory &ndash; stock, order management</li><li>Zoho Projects / Books Projects &ndash; milestone billing</li><li>Zoho People &ndash; HR and payroll integration</li></ul>&middot; Implement workflow automation, blueprints, and Deluge scripting where required.&middot; Ensure systems are compliant with UAE VAT and Corporate Tax reporting requirements.3. Integration &amp; AutomationDesign and manage integrations between Zoho and third-party platforms:<ul><li>Payment gateways (Stripe, Telr, etc.)</li><li>POS systems (retail/restaurant)</li><li>E-commerce platforms (Shopify, WooCommerce)</li><li>External invoicing systems / APIs</li></ul>Work with tools like:<ul><li>Zoho Flow</li><li>APIs / Webhooks</li><li>Middleware platforms</li></ul>4. Client Management &amp; Advisory<ul><li>Act as a trusted advisor to clients on digital transformation initiatives.</li><li>Provide process improvement recommendations aligned with best practices.</li><li>Deliver training sessions and user onboarding workshops.</li><li>Support post-implementation optimization and enhancements.</li><li>Ensure high levels of client satisfaction and retention.</li></ul>5. Documentation &amp; GovernancePrepare and maintain:<ul><li>Business Requirement Documents (BRDs)</li><li>Functional Specifications</li><li>Process Flow Diagrams</li><li>User Manuals</li></ul>&middot; Ensure proper project documentation and version control.&middot; Adhere to internal project governance and delivery standards.6. Internal Development &amp; Capability Building<ul><li>Contribute to building Zoho practice capability within the firm.</li><li>Develop reusable templates, accelerators, and industry-specific solutions.</li><li>Stay updated with Zoho product updates, certifications, and UAE regulatory changes.</li><li>Support internal automation and system optimization initiatives.</li></ul>Qualifications &amp; Experience&middot; Bachelor's degree in Accounting, Finance, IT, or Business Management.&middot; Minimum 3&ndash;5 years of experience in:<ul><li>Zoho implementation and consulting</li><li>ERP / CRM solution delivery</li></ul>&middot; Strong hands-on experience with:<ul><li>Zoho CRM, Books, Inventory (mandatory)</li><li>Zoho Flow / Deluge scripting (preferred)</li></ul>&middot; Experience in UAE market is highly preferred.&middot; Understanding of:<ul><li>UAE VAT framework</li><li>Corporate Tax basics (advantage)</li></ul>Skills &amp; Competencies&middot; Strong consultative and analytical thinking&middot; Excellent client-facing and communication skills&middot; Ability to translate business requirements into technical solutions&middot; Experience in process mapping and automation design&middot; Strong problem-solving and troubleshooting ability&middot; Project management and multi-tasking capability&middot; Commercial awareness and ability to support salesKey Performance Indicators (KPIs)&middot; Successful project delivery (on time, within scope and budget)&middot; Pre-sales conversion support and deal win contribution&middot; Client satisfaction and retention rates&middot; Implementation quality and system adoption levels&middot; Revenue contribution from Zoho-related services&middot; Number of successful integrations and automations deliveredJob Type: Full-timeApplication Question(s):<ul><li>Do you have Zoho Certifications?</li></ul>Experience:<ul><li>Implementation: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Zoho Presales Consultant

Alnafitha IT

<div>
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 Job Summary/Objective
 
 
 
 The Enterprise Strategy Consultant is responsible for guiding clients in the planning, design, and implementation of industry best practices and frameworks to meet their evolving needs. This role requires a deep understanding of various management frameworks, strong analytical skills, and the ability to provide tailored solutions that enhance organizational performance.
 
 
 
 Key Responsibilities:
 
 
 
 
 Process Planning and Implementation
 
 
 
 &bull; Perform planning, design, and implementation of processes, procedures, policies, and controls through conducting meetings with clients to gather the requirements, benchmark against best practices and develop documentation to align with best practices and client requirements with the industry standards and improve the overall operational efficiency
 
 
 &bull; Analyze and recommend enhancements based on industry standards and practices across various domains by conducting research, review existing practices, and engage with industry experts to gather insights to drive continuous improvement and ensure the organization remains competitive and compliant
 
 
 &bull; Identify any challenges the business might face and propose strategic solutions through SWOT analysis and stakeholders&rsquo; meetings to understand the challenges and the objectives provided to support the organization's progress towards achieving goals
 
 
 
 System Improvement and Measurement
 
 
 
 &bull; Improve existing management practices and identify key operational metrics for process improvements through regular review for the current practices, gathering data and collaborate with teams to define the relevant metrics to enable data driven decision making
 
 
 &bull; Assist in preparing presentations, proposals and conduct policy analysis to define requirements, communicate findings and provide recommendations clearly to stakeholders to facilitating informed decision-making.
 
 
 
 Gap Analysis and Maturity Assessments
 
 
 
 &bull; Conduct gap analysis and maturity assessments to identify current and future states, client needs, best practices, and competitive insights
 
 
 &bull; Uses software or real-time analytics tools to identify how well a business is adopting its new strategies and provide this feedback to senior leaders or stakeholders by Implementing analytics tools to track the performance metrics and gather real-time data.
 
 
 
 Facilitation and Documentation
 
 
 
 &bull; Facilitate and document workshops focused on process and procedure design through workshops to capture feedback and decisions to ensure that processes are aligned with client needs and organizational goals through collective input
 
 
 &bull; Deliver training and awareness sessions on relevant frameworks and management practices to enhance understanding and adoption of best practices within the organization
 
 
 
 Proposal Development
 
 
 
 &bull; Develop RFPs (Request for proposal) and technical proposals in coordination with the unit head to secure new projects and opportunities by presenting It clearly and competitively
 
 
 &bull; Contribute to the design and development of internal tools, standards, templates, and procedures to support project deliverables and ensure consistency and quality across initiatives
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 - Education: Bachelor&rsquo;s degree in a relevant field
 
 
 - Professional certifications in management frameworks (e.g., ITIL, COBIT, TOGAF) are preferred
 
 
 - Familiarity with various process improvement methodologies (e.g., Lean, Six Sigma) is a plus
 
 
 - Experience: Extensive knowledge and work experience (5+ years) in management frameworks and consulting; participation in relevant projects as a leader or key consultant
 
 
 - 3+ years of technical experience in one or more IT domains (Infrastructure, Application, Security, etc.)
 
 
 - Strong understanding of process design, development, and implementation methodologies and tools
 
 
 - Strong analytical skills to review and understand complex information, including inter-relations, dependencies, and workflows
 
 
 - High sense of responsibility and ownership
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership abilities
 
 
 - Strong troubleshooting skills with customer support orientation
 
 
 - Ability to multi-task efficiently under time pressure
 
 
 - Capability to work with emerging technologies and rapidly assimilate information
 
 
 - Previous experience managing customer-focused teams
 
 
 - Ability to maintain composure during stressful situations
 
 
 
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:
 
 
 
 Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified
 
 
 women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws
 
</div>

Enterprise Strategy Presales Consultant- ISO 20000 & 27001 - Riyadh

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Dubai (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 24 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110537</div></div></div></div></div></div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Solutions Consultant
As a Senior Solutions Consultant, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach. 
Focused Territory = North Africa
What You&rsquo;ll Be Responsible For
Discovery &amp; Outcome Alignment<ul><li>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</li><li>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</li><li>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</li><li>
Help customers understand the organizational and operational impact of modernizing customer experience</li></ul>
Solution Design &amp; Advisory<ul><li>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</li><li>
Balance innovation with feasibility, scalability, and long-term sustainability</li><li>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</li><li>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</li></ul>
Demonstrations &amp; Value Communication<ul><li>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</li><li>
Excellent in story telling and lead in value selling approach</li><li>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</li><li>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</li><li>
Experienced soft skills and objection handling.</li><li>
Articulate business value and differentiation in the context of customer needs</li></ul>
Supporting Complex Sales Cycles<ul><li>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</li><li>
Lead or contribute to RFx responses, proposals, and customer presentations</li><li>
Guide customers through evaluation and decision-making processes</li><li>
Lead virtual or on-site workshops to build alignment and confidence</li><li>
Building business cases / ROI models</li><li>
Quantifying value (cost reduction, containment, CSAT impact)</li><li>
Partnering with Value Consultants (or doing it themselves)</li></ul>
Technical Validation &amp; Integration Advisory<ul><li>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</li><li>
Advise on APIs, integrations, data flows, security, and interoperability</li><li>
Address feasibility, risk, and technical adoption considerations</li><li>
Support use cases involving AI, automation, analytics, and digital engagement</li><li>
Coordinate with SME, partners and Product Team.</li></ul>
Innovation &amp; Thought Leadership<ul><li>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</li><li>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</li><li>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</li></ul>
Team Collaboration &amp; Leadership<ul><li>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</li><li>
Lead or contribute to virtual deal teams on complex opportunities</li><li>
Share knowledge, mentor peers, and contribute to team best practices</li><li>
Operate with a high degree of autonomy while managing multiple priorities</li><li>
Co-selling and co-designing solutions</li></ul>
What We&rsquo;re Looking For
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.
Required Experience<ul><li>
Excellent communication &amp; presentation skills in both French and English</li></ul><ul><li>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</li><li>
Experience supporting enterprise or complex SaaS / cloud evaluations</li><li>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</li><li>
Solid technical foundation across networking, security, and software systems</li><li>
Proven ability to communicate effectively with both business and technical audiences</li><li>
Experience collaborating across sales, product, and delivery teams</li><li>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</li><li>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</li></ul>
Preferred Experience<ul><li>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</li><li>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</li><li>
Hands on Demo, POC is a plus.</li><li>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</li><li>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</li><li>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</li><li>
Strong workshop facilitation, presentation, and stakeholder management skills</li><li>
Familiarity with CcaaS ecosystem</li><li>
Experience working with system integrators, partners, or BPO providers</li><li>
Leading competitive differentiation conversations</li><li>
Experience with cloud migration strategies &amp; Change management considerations</li><li>
Languages: Arabic and Darija knowledge is a plus</li></ul>
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24&ndash;48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</div></div></div>

Senior Solution Consultant

Kaspersky Middle East

<div>
 
 
 
 Saudi nationals only!!!
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 Presales Group Manager is responsible for leading and developing the Presales team, ensuring high-quality technical and sales support for channel partners and key members of the sales organization. The role focuses on driving team performance to support deal success, competitive wins, and successful Proof of Concepts (POCs) with positive customer feedback.
 
 
 
 
 
 
 Key Responsibilities (People &amp; Team Management Focus)
 
 
 
 
 Team Leadership &amp; Management
 
 
 <ul>
 <li>
 Lead, manage, and develop the Presales team, ensuring alignment with business and sales objectives;
 </li>
 <li>
 Set team goals, priorities, and performance expectations in line with territory sales targets;
 </li>
 <li>
 Provide regular coaching, feedback, and professional development to presales engineers;
 </li>
 <li>
 Identify skill gaps within the team and define individual development plans;
 </li>
 <li>
 Act as an escalation point for complex technical or presales challenges;
 </li>
 </ul>
 
 
 
 
 
 Presales Strategy &amp; Execution
 
 
 <ul>
 <li>
 Ensure high-quality presales support for sales teams and channel partners in customer engagements;
 </li>
 <li>
 Oversee execution of POCs, ensuring technical excellence, timely delivery, and positive outcomes;
 </li>
 <li>
 Support the sales organization in positioning company expertise and solutions against competitors;
 </li>
 <li>
 Ensure commercially viable solutions are designed based on customer requirements and product portfolio;
 </li>
 </ul>
 
 
 
 
 
 Channel Enablement &amp; Partner Development
 
 
 <ul>
 <li>
 Work closely with territory channel teams to identify and address technical knowledge gaps;
 </li>
 <li>
 Maintain strong relationships with key partners to improve joint presales effectiveness;
 </li>
 </ul>
 
 
 
 
 
 Customer &amp; Market Engagement
 
 
 <ul>
 <li>
 Participate in strategic customer engagements upon management request;
 </li>
 <li>
 Represent the company&rsquo;s brand, products, and solutions at conferences, events, and partner meetings;
 </li>
 <li>
 Collect market and partner feedback to improve presales processes and messaging;
 </li>
 </ul>
 
 
 
 
 
 Qualification Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or Computer Science;
 </li>
 <li>
 IT and/or Information Security certifications are preferred;
 </li>
 <li>
 5+ years of experience in Information Security;
 </li>
 <li>
 Proven experience in presales, technical sales, or solution architecture;
 </li>
 <li>
 Prior experience in
 
 team leadership or mentoring
 
 is a must;
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Abilities
 
 
 <ul>
 <li>
 Strong leadership, coaching, and stakeholder management skills;
 </li>
 <li>
 Excellent presentation and communication skills (verbal and written);
 </li>
 <li>
 Solid understanding of security technologies;
 </li>
 <li>
 Strong knowledge of company products and competitive solutions will be an advantage;
 </li>
 <li>
 Ability to balance people management with hands-on presales involvement.
 </li>
 </ul>
 
 
</div>

Presales Group Manager

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted 19 Days Ago</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Solutions Consultant
As a Senior Solutions Consultant, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach. 
What You&rsquo;ll Be Responsible For
Discovery &amp; Outcome Alignment<ul><li>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</li><li>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</li><li>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</li><li>
Help customers understand the organizational and operational impact of modernizing customer experience</li></ul>
Solution Design &amp; Advisory<ul><li>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</li><li>
Balance innovation with feasibility, scalability, and long-term sustainability</li><li>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</li><li>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</li></ul>
Demonstrations &amp; Value Communication<ul><li>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</li><li>
Excellent in story telling and lead in value selling approach</li><li>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</li><li>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</li><li>
Experienced soft skills and objection handling.</li><li>
Articulate business value and differentiation in the context of customer needs</li></ul>
Supporting Complex Sales Cycles<ul><li>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</li><li>
Lead or contribute to RFx responses, proposals, and customer presentations</li><li>
Guide customers through evaluation and decision-making processes</li><li>
Lead virtual or on-site workshops to build alignment and confidence</li><li>
Building business cases / ROI models</li><li>
Quantifying value (cost reduction, containment, CSAT impact)</li><li>
Partnering with Value Consultants (or doing it themselves)</li></ul>
Technical Validation &amp; Integration Advisory<ul><li>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</li><li>
Advise on APIs, integrations, data flows, security, and interoperability</li><li>
Address feasibility, risk, and technical adoption considerations</li><li>
Support use cases involving AI, automation, analytics, and digital engagement</li><li>
Coordinate with SME, partners and Product Team.</li></ul>
Innovation &amp; Thought Leadership<ul><li>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</li><li>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</li><li>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</li></ul>
Team Collaboration &amp; Leadership<ul><li>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</li><li>
Lead or contribute to virtual deal teams on complex opportunities</li><li>
Share knowledge, mentor peers, and contribute to team best practices</li><li>
Operate with a high degree of autonomy while managing multiple priorities</li><li>
Co-selling and co-designing solutions</li></ul>
What We&rsquo;re Looking For
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.
Required Experience<ul><li>
Excellent communication &amp; presentation skills in both Arabic and English</li><li>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</li><li>
Experience supporting enterprise or complex SaaS / cloud evaluations</li><li>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</li><li>
Solid technical foundation across networking, security, and software systems</li><li>
Proven ability to communicate effectively with both business and technical audiences</li><li>
Experience collaborating across sales, product, and delivery teams</li><li>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</li><li>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</li></ul>
Preferred Experience<ul><li>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</li><li>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</li><li>
Hands on Demo, POC is a plus.</li><li>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</li><li>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</li><li>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</li><li>
Strong workshop facilitation, presentation, and stakeholder management skills</li><li>
Familiarity with CcaaS ecosystem</li><li>
Experience working with system integrators, partners, or BPO providers</li><li>
Leading competitive differentiation conversations</li><li>
Experience with cloud migration strategies &amp; Change management considerations</li></ul>
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation&mdash;such as application follow-ups or resume submissions&mdash;may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</div></div></div>

Lantern Systems Co. Ltd

<div>
 
 
 About the Company
 
 
 
 
 
 
 We&rsquo;re Hiring:
 
 Presales Security Engineer
 
 to support bid and sales activities in Physical Security and Telecommunications, delivering compliant and cost-effective solutions.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Presales Engineer analyzes RFPs, designs technical solutions, prepares techno-commercial proposals, and ensures compliance with client requirements. This role involves vendor management, internal coordination, and technical engagement with customers to support sales and bid management activities. He works closely with sales, procurement, and project teams to deliver optimized solutions in Physical Security and Telecommunications.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 RFP Analysis &amp; Solution Development
 
 </li>
 <li>
 Analyze RFPs, RFQs, and tender documents for technical and commercial requirements.
 </li>
 <li>
 Develop cost-effective, compliant HCIS and non-HCIS Security and Telecom Solutions, including CCTV, Access Control, IDS, Perimeter Security, PSIM, Command &amp; Control, and Telecom.
 </li>
 <li>
 Conduct site visits to assess project feasibility.
 </li>
 <li>
 </li>
 <li>
 
 Proposal Preparation &amp; Documentation
 
 </li>
 <li>
 Prepare and submit techno-commercial proposals, including BOQs, compliance matrices, pricing, and technical documents.
 </li>
 <li>
 Design technical schematics and solution architecture as required using tools such as AutoCAD and Visio.
 </li>
 <li>
 Ensure proposals align with client requirements, budgets, and regulations.
 </li>
 <li>
 </li>
 <li>
 
 Vendor &amp; Partner Coordination
 
 </li>
 <li>
 Identify and negotiate with OEMs, distributors, channel partners, and subcontractors.
 </li>
 <li>
 Evaluate vendor quotations to optimize BOM.
 </li>
 <li>
 Maintain vendor relationships to stay updated on technology and pricing.
 </li>
 <li>
 </li>
 <li>
 
 Cross-Departmental Coordination
 
 </li>
 <li>
 Work closely with sales, procurement, engineering, and project teams to ensure proposal alignment.
 </li>
 <li>
 Ensure cost accuracy with design and estimation teams.
 </li>
 <li>
 Support contract review and compliance.
 </li>
 <li>
 </li>
 <li>
 
 Client Engagement &amp; Technical Presentations
 
 </li>
 <li>
 Attend pre-bid meetings and technical discussions with clients and consultants.
 </li>
 <li>
 Provide technical clarifications and justifications.
 </li>
 <li>
 Support product demonstrations and proof of concept activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Electronics, Electrical, IT, or related engineering discipline.
 </li>
 <li>
 Experience: 5&ndash;7 years in presales, bid management, or solution engineering in Security System and Telecom System.
 </li>
 <li>
 Preferred: Experience with Saudi Aramco, SABIC, and Maa&rsquo;den projects.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge of CCTV, Access Control, Video Management Systems, Intrusion Detection, ANPR, UVIS, PSIM, Radio, WLAN, and related security and telecom solutions.
 </li>
 <li>
 Experience with AutoCAD, Visio, and design software for technical schematics.
 </li>
 <li>
 Familiarity with security system standards such as ONVIF, HCIS, SAES, MOI, SAMA, and other relevant regulations.
 </li>
 <li>
 Ability to prepare detailed BOQs, cost estimates, and compliance documents.
 </li>
 </ul>
 
 
</div>

Presales Engineer

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