presales consultant

<p></p><div><p><b>Description -
</b></p><h2 class="jobSectionHeader"><b>Job Summary
</b></h2><p>This role leads enterprise presales engagements by helping customers translate business challenges into effective technology solutions. The position works closely with sales teams and enterprise customers to understand requirements, design solution architectures, and demonstrate how proposed technologies address customer needs. The role delivers technical presentations, product demonstrations, and proof-of-concepts that support strategic opportunities and drive customer confidence. This position also builds trusted relationships with technical and business stakeholders while mentoring junior team members and contributing to complex customer engagements.
</p><p></p><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><ul><li>Engage with enterprise customers to understand their business objectives, technical environments, and operational challenges during presales engagements.
</li><li>Translate customer requirements into solution architectures that align technology capabilities with business goals.
</li><li>Deliver compelling technical presentations, architecture discussions, and product demonstrations to technical and executive stakeholders.
</li><li>Design and lead proof-of-concepts (POCs) and technical validations that demonstrate solution feasibility and business value.
</li><li>Collaborate closely with sales teams on opportunity qualification, technical strategy, and customer engagement plans.
</li><li>Provide technical guidance and solution design support during RFP and proposal processes.
</li><li>Position endpoint and digital workplace solutions that improve productivity, security, and device lifecycle management.
</li><li>Identify potential technical risks early in the presales phase and propose mitigation strategies.
</li><li>Facilitate technical discovery sessions and innovation workshops with customers to explore new approaches to workplace and infrastructure challenges.
</li><li>Act as a trusted advisor to customer IT teams and leadership by providing expertise on modern device management, cloud integration, and enterprise infrastructure.
</li><li>Work with internal engineering, product, and delivery teams to ensure proposed architectures are aligned with product capabilities and implementation feasibility.
</li><li>Mentor junior technical team members and share presales best practices, technical insights, and customer engagement strategies.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Education &amp; Experience Recommended
</b></h2><ul><li>Four-year or Graduate Degree in Computer Science, Engineering, Information Technology, Business Administration, or a related discipline, or equivalent professional experience.
</li><li>Typically 7&ndash;10 years of experience in technical presales, consultative selling, enterprise architecture, or solution consulting.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Preferred Certifications
</b></h2><ul><li>CompTIA Security+
</li><li>Microsoft Azure Certification (AZ-900, AZ-104, or similar)
</li></ul><p></p><h2 class="jobSectionHeader"><b>Knowledge &amp; Skills
</b></h2><ul><li>Device Management Platforms (Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), or similar)
</li><li>Device Telemetry and Endpoint Analytics
</li><li>IT Infrastructure
</li><li>Virtualization
</li><li>Cloud Computing
</li><li>Edge AI, LLMs, High performance computing
</li><li>Amazon Web Services
</li><li>Experience with Microsoft Azure environments
</li><li>Application Programming Interface (API)
</li><li>Enterprise Application Software
</li><li>Software As A Service (SaaS)
</li><li>Presales Engagements
</li><li>Technical Demonstration Skills
</li><li>Customer Technical Discovery
</li><li>Request For Proposal (RFP)
</li><li>Sales Process and Technical Positioning
</li><li>Product Strategy and Solution Positioning
</li><li>Customer Success Management
</li></ul><p></p><h2 class="jobSectionHeader"><b>Additional Requirements
</b></h2><ul><li>Native or near-native Arabic language proficiency required
</li><li>Professional English proficiency required
</li></ul><p></p><h2 class="jobSectionHeader"><b>Cross-Org Skills
</b></h2><ul><li>Effective Communication
</li><li>Customer Centricity
</li><li>Learning Agility
</li><li>Digital Fluency
</li><li>Results Orientation
</li></ul><p></p><h2 class="jobSectionHeader"><b>Impact &amp; Scope
</b></h2><p>Provides technical leadership for complex customer opportunities and contributes expertise to cross-functional teams supporting enterprise engagements.
</p><p></p><h2 class="jobSectionHeader"><b>Complexity
</b></h2><p>Works on complex customer opportunities where evaluation of technical environments, architecture design, and solution positioning require analysis across multiple technologies and business requirements.
</p><p></p><p><b>Job -
</b></p>Sales
<p></p><p><b>Schedule -
</b></p>Full time
<p></p><p><b>Shift -
</b></p>No shift premium (Saudi Arabia)
<p></p><p><b>Travel -
</b></p><p></p><p><b>Relocation -
</b></p><p><b>Equal Opportunity Employer (EEO) </b><b>-
</b></p><p></p><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
</p><p></p><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
</p><p></p><p>For more information, review HP&rsquo;s EEO Policy or read about your rights as an applicant under the law here: &ldquo; Know Your Rights: Workplace Discrimination is Illegal &quot;</p></div><p></p>

Saudi PS Presales Consultant

Kaspersky

<div>
 <p>
  <strong>
   <em>
    Saudi national only!!
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
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 </p>
 <p>
  <strong>
   Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.
  </strong>
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  <strong>
   We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
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 <p>
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 </p>
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  <strong>
   Today our team has more than 5 000 top level experts, all of them regular people with their own talents and hobbies.
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   Together we protect the world from cyber threats.
  </strong>
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 </p>
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  <strong>
   Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving!
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 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role
  </strong>
 </p>
 <p>
  Kaspersky is looking for a presales manager to run presales activities within the Territory and help Sales team to identify new business opportunities. The role is responsible for support of KL members of sales team and channel partners in convincing customer about KL expertise and products win over competition, perform POCs with positive feedbacks.
 </p>
 <p>
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 </p>
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  <strong>
   Duties:
  </strong>
 </p>
 <ul>
  <li>
   Be the Technology Strategy Trusted Advisor for main Accounts
  </li>
  <li>
   Help Sales team to establish and drive Kaspersky Enterprise portfolio selling by tightly-integrating customer priorities with Kaspersky Lab strategic capabilities &amp; positioning Security vision across all customers.
  </li>
  <li>
   Provide PoC and PoV of Kaspersky Products and Services for Kaspersky Prospects
  </li>
  <li>
   Provide Kaspersky Product demonstration to the Customers and on events
  </li>
  <li>
   Support Sales team on RFP stages
  </li>
  <li>
   Help with technical proposal creation, BOM, specifications
  </li>
  <li>
   Preparation of territory aligned materials for presales activities such as tailored technical presentations
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  <li>
   Provides coaching and professional development to technical teams of Enterprise+ partners in order to enhance their product knowledge, technical acumen, and technical sales skills
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Experience, Skills and Competencies:
  </strong>
 </p>
 <ul>
  <li>
   3+ year in presales in main cybersecurity vendors
  </li>
  <li>
   Knowledge of typical customer IT infrastructure in Government, Finance, Telecom, Retail organizations.
  </li>
  <li>
   Knowledge of local cybersecurity regulations
  </li>
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   Knowledge of EDR, XDR, TI markets
  </li>
  <li>
   Experience in administration of Windows based networks
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   Base knowledge of Linux OS sufficient enough to do deployment and troubleshooting
  </li>
  <li>
   Communication and presentation skills are necessary
  </li>
  <li>
   Ability to communicate solution values using business language
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  <li>
   Knowledge of local market landscape (competitors, partners &amp; distributors)
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Preferred Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Good Knowledge of Network Cyber Security Solutions
  </li>
  <li>
   CCNA or similar Experience working with global markets
  </li>
  <li>
   Knowledge of scripting programming language
  </li>
  <li>
   Experience working in New Wave EDR\ XDR Vendors
  </li>
  <li>
   Experience working in Threat Intelligence Vendor
  </li>
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   Experience working in System Integrators on presales or engineer position
  </li>
  <li>
   Experience working in SOC
  </li>
  <li>
   CISSP Certification
  </li>
  <li>
   Knowledge of Kaspersky portfolio
  </li>
 </ul>
 <p>
 </p>
</div>


Presales Engineer

Dataguard USA / Sales Star Networks, LLC

<p><b>About Us</b></p><p>For 25 years, we have been a trusted marketing company in lead generation, matching customers with reliable service providers&mdash;one call at a time. Our team takes pride in delivering outstanding customer experience while helping people find the right solutions for their needs.</p><p><b>Role Overview</b></p><p>We&rsquo;re looking for a high-performing sales professional who is ready to step into a leadership and coaching role.</p><p>This is not just a management position&mdash;it&rsquo;s a hybrid hands-on Sales Trainer + Assistant Manager where you will directly impact team performance. You will work closely with the Presales Consulting Manager to develop, coach, and elevate a team of presales consultants, while also supporting day-to-day operations.</p><p>This is an excellent opportunity if you:</p><ul><li>Naturally take ownership and lead by example</li><li>Enjoy improving others&mdash;not just hitting your own numbers</li><li>Spot inefficiencies and fix them</li><li>If you&rsquo;re someone who consistently performs at a high level, understands what it takes to meet closing rates/thresholds, and enjoys helping others win, this is the role for you.</li></ul><p><b>What You&rsquo;ll Do</b></p><ul><li>Train, Coach, and Elevate the Team (Primary Focus)</li><li>Lead onboarding for new hires and get them trained quickly and confidently</li><li>Coach existing reps to improve:</li></ul><p>- Closing rates</p><p>- Call control and sales technique</p><p>- Lead qualification and accuracy</p><p>- Reduction of disputes and errors</p><ul><li>Listen to calls regularly and provide direct, actionable feedback</li><li>Work 1-on-1 with underperforming reps to turn them around</li><li>Share proven sales strategies, talk tracks, and &ldquo;what actually works&rdquo;</li><li>Keep operations running smoothly:</li></ul><p>- Handle overflow on inbound calls, consulting with potential customers about their service needs.</p><p>- Multi-tasker: able to manage calls, enter data, and stay focused under pressure, but also assisting the team and Manager when needed.</p><p>- Monitor queue activity and ensure proper workflow</p><p>- Check for duplicate or stuck referrals and resolve issues</p><p>- Support email and chat channels as needed</p><p>- Ensure team adherence to processes and standards</p><ul><li>Help maintain a high-performance, accountable team culture</li><li>Review individual and team performance metrics weekly</li><li>Step in as a leader when the Manager is unavailable</li><li>Assist the Manager with team oversight and execution</li></ul><p><b>Additional Details:</b></p><ul><li>Basic computer proficiency with solid typing/spelling skills (tests required during hiring process).</li><li>Education: High school diploma, prefer some college or a bachelor&rsquo;s degree</li><li>Attendance: Consistent punctuality and reliability also required.</li><li>Other: Driver&rsquo;s license and reliable transportation to commute to our Lakewood office.</li><li>Experience in sales, customer service, and call centers.</li><li>Job Type: Full-time</li></ul><p>Pay: $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

High-Performance Presales Trainer (Inbound Team) – Leadership Role – $70K

Kaspersky Middle East

<div>
 <p>
  <strong>
   <em>
    Saudi nationals only!!!
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  Presales Group Manager is responsible for leading and developing the Presales team, ensuring high-quality technical and sales support for channel partners and key members of the sales organization. The role focuses on driving team performance to support deal success, competitive wins, and successful Proof of Concepts (POCs) with positive customer feedback.
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 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities (People &amp; Team Management Focus)
  </strong>
 </p>
 <p>
  <strong>
   Team Leadership &amp; Management
  </strong>
 </p>
 <ul>
  <li>
   Lead, manage, and develop the Presales team, ensuring alignment with business and sales objectives;
  </li>
  <li>
   Set team goals, priorities, and performance expectations in line with territory sales targets;
  </li>
  <li>
   Provide regular coaching, feedback, and professional development to presales engineers;
  </li>
  <li>
   Identify skill gaps within the team and define individual development plans;
  </li>
  <li>
   Act as an escalation point for complex technical or presales challenges;
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Presales Strategy &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Ensure high-quality presales support for sales teams and channel partners in customer engagements;
  </li>
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   Oversee execution of POCs, ensuring technical excellence, timely delivery, and positive outcomes;
  </li>
  <li>
   Support the sales organization in positioning company expertise and solutions against competitors;
  </li>
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   Ensure commercially viable solutions are designed based on customer requirements and product portfolio;
  </li>
 </ul>
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 </p>
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  <strong>
   Channel Enablement &amp; Partner Development
  </strong>
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  <li>
   Work closely with territory channel teams to identify and address technical knowledge gaps;
  </li>
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   Maintain strong relationships with key partners to improve joint presales effectiveness;
  </li>
 </ul>
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  <br/>
 </p>
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  <strong>
   Customer &amp; Market Engagement
  </strong>
 </p>
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  <li>
   Participate in strategic customer engagements upon management request;
  </li>
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   Represent the company&rsquo;s brand, products, and solutions at conferences, events, and partner meetings;
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   Collect market and partner feedback to improve presales processes and messaging;
  </li>
 </ul>
 <p>
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 </p>
 <p>
  <strong>
   Qualification Requirements
  </strong>
 </p>
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  <li>
   Bachelor&rsquo;s degree in Engineering or Computer Science;
  </li>
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   IT and/or Information Security certifications are preferred;
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   5+ years of experience in Information Security;
  </li>
  <li>
   Proven experience in presales, technical sales, or solution architecture;
  </li>
  <li>
   Prior experience in
   <strong>
    team leadership or mentoring
   </strong>
   is a must;
  </li>
 </ul>
 <p>
  <br/>
 </p>
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  <strong>
   Knowledge, Skills &amp; Abilities
  </strong>
 </p>
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  <li>
   Strong leadership, coaching, and stakeholder management skills;
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   Excellent presentation and communication skills (verbal and written);
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   Solid understanding of security technologies;
  </li>
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   Strong knowledge of company products and competitive solutions will be an advantage;
  </li>
  <li>
   Ability to balance people management with hands-on presales involvement.
  </li>
 </ul>
 <p>
 </p>
</div>


Presales Group Manager

Cplus Soft (Pvt) Ltd

<p><b>Location:</b> Near Giga Mall, DHA II, Islamabad</p><p><b>Job Overview:</b><br/>We are looking for a <b>Technical Presales Engineer</b> to join our team. The ideal candidate will be responsible for handling <b>Upwork project discovery calls, client communication, and converting leads into long-term clients</b>. This role requires strong technical understanding of IT projects along with excellent communication and client-handling skills. The candidate will work closely with the business development and technical teams to understand client requirements and present suitable solutions.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct <b>Upwork project discovery calls</b> with potential clients to understand their technical and business requirements.</li><li>Handle <b>client communication</b> professionally and build strong relationships.</li><li>Convert incoming leads into <b>confirmed clients/projects</b> through effective presales strategies.</li><li>Work closely with the <b>development and project teams</b> to align client requirements with technical solutions.</li><li>Prepare <b>project proposals, scope discussions, and requirement clarifications</b> for clients.</li><li>Ensure smooth <b>coordination between clients and internal teams</b> during the presales phase.</li><li>Maintain clear documentation of <b>client requirements, discussions, and project scope</b>.</li></ul><p><b>Requirements:</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in <b>Computer Science, Software Engineering, or IT</b>.</li><li>Proven experience in <b>technical presales for IT/software services</b>.</li><li>Hands-on experience with <b>Upwork project discovery calls, client locking, and lead conversion</b>.</li><li>Excellent <b>spoken and written English communication skills</b>.</li><li>Strong understanding of <b>software development projects and IT services</b>.</li><li>Ability to communicate <b>technical solutions to non-technical clients</b>.</li><li>Strong <b>client-handling and negotiation skills</b>.</li></ul><p><b>Candidate Preference:</b></p><ul><li>Experience working with <b>international clients on freelancing platforms (especially Upwork)</b> will be highly preferred.</li></ul><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Can you join us on an immediate basis? </li></ul><p>Work Location: In person</p>

Technical Presales Engineer

Genesys

<div></div><div><div><div><div><div><div>locations</div><div>
Riyadh (Flexible)</div></div></div></div><div></div><div><div><div><div><div>
time type</div><div>
Full time</div></div></div></div><div></div><div><div><div><div>
posted on</div><div>
Posted Yesterday</div></div></div></div><div></div><div><div><div><div>
job requisition id</div><div>
JR110593</div></div></div></div></div></div><div><div><div>
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</div><div></div><div>
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</div><div></div><div><b>
Senior Solutions Consultant</b></div><div>
As a <b>Senior Solutions Consultant</b>, you act as a trusted advisor throughout the customer buying journey, helping organizations connect their customer experience strategy with practical, scalable solutions. You engage both business and technical stakeholders, from operational leaders to architects and C-level executives guiding them through complex evaluations with clarity, credibility, and insight.</div><div>
You play a critical role in driving successful outcomes across enterprise and upper mid-market opportunities by combining strong technical expertise with a consultative, outcome-oriented approach.</div><div></div><div><b><br>
What You&rsquo;ll Be Responsible For</b></div><div></div><div><b>
Discovery &amp; Outcome Alignment</b></div><ul><li><div>
Engage stakeholders to understand business objectives, operational challenges, and success metrics</div></li><li><div>
Facilitate discovery sessions and workshops to identify gaps, opportunities, and value drivers</div></li><li><div>
Translate customer needs into solution approaches aligned to measurable outcomes (e.g., customer satisfaction, efficiency, productivity)</div></li><li><div>
Help customers understand the organizational and operational impact of modernizing customer experience</div></li></ul><div></div><div><b>
Solution Design &amp; Advisory</b></div><ul><li><div>
Develop high-level solution architectures and business solution roadmaps aligned to customer priorities and constraints</div></li><li><div>
Balance innovation with feasibility, scalability, and long-term sustainability</div></li><li><div>
Produce key deliverables such as discovery documentation, solution designs, and architecture diagrams</div></li><li><div>
Ensure smooth transition to delivery teams by setting clear expectations and success criteria</div></li></ul><div></div><div><b>
Demonstrations &amp; Value Communication</b></div><ul><li><div>
Design and deliver tailored, scenario-based demonstrations showcasing AI-powered experience orchestration</div></li><li><div>
Excellent in story telling and lead in value selling approach</div></li><li><div>
Communicate complex technical concepts (AI, automation, integrations) in a clear and practical way</div></li><li><div>
Adapt messaging for diverse audiences, including executives, business users, and technical teams</div></li><li><div>
Experienced soft skills and objection handling.</div></li><li><div>
Articulate business value and differentiation in the context of customer needs</div></li></ul><div></div><div><b>
Supporting Complex Sales Cycles</b></div><ul><li><div>
Partner with Account Executives and cross-functional teams to drive strategy on large, complex deals</div></li><li><div>
Lead or contribute to RFx responses, proposals, and customer presentations</div></li><li><div>
Guide customers through evaluation and decision-making processes</div></li><li><div>
Lead virtual or on-site workshops to build alignment and confidence</div></li><li><div>
Building business cases / ROI models</div></li><li><div>
Quantifying value (cost reduction, containment, CSAT impact)</div></li><li><div>
Partnering with Value Consultants (or doing it themselves)</div></li></ul><div></div><div><b>
Technical Validation &amp; Integration Advisory</b></div><ul><li><div>
Engage with architects, developers, and IT teams to validate solution fit within enterprise ecosystems</div></li><li><div>
Advise on APIs, integrations, data flows, security, and interoperability</div></li><li><div>
Address feasibility, risk, and technical adoption considerations</div></li><li><div>
Support use cases involving AI, automation, analytics, and digital engagement</div></li><li><div>
Coordinate with SME, partners and Product Team.</div></li></ul><div></div><div><b>
Innovation &amp; Thought Leadership</b></div><ul><li><div>
Stay current with industry trends, emerging technologies, and best practices (AI, cloud, security and CX)</div></li><li><div>
Build reusable solution assets, demos, and frameworks leveraging modern technologies (e.g., APIs, cloud, Infrastructure as Code)</div></li><li><div>
Act as a technical ambassador, showcasing innovative solutions to customers and partners</div></li></ul><div></div><div><b>
Team Collaboration &amp; Leadership</b></div><ul><li><div>
Collaborate with Sales, Presales, Partners, and Delivery teams to drive successful outcomes</div></li><li><div>
Lead or contribute to virtual deal teams on complex opportunities</div></li><li><div>
Share knowledge, mentor peers, and contribute to team best practices</div></li><li><div>
Operate with a high degree of autonomy while managing multiple priorities</div></li><li><div>
Co-selling and co-designing solutions</div></li></ul><div></div><div><b>
What We&rsquo;re Looking For</b></div><div>
You bring a strong consultative mindset, combining technical depth with the ability to simplify complexity. You are comfortable operating in ambiguity, influencing senior stakeholders, and building confidence in both business and technical decisions.</div><div></div><div><b>
Required Experience</b></div><ul><li><div>
Excellent communication &amp; presentation skills in both Arabic and English</div></li><li><div>
5+ years in active Solutions Consulting, Technical Presales, Solutions Architecture, or similar customer-facing technical roles</div></li><li><div>
Experience supporting enterprise or complex SaaS / cloud evaluations</div></li><li><div>
Strong understanding of cloud architectures, APIs, integrations, and modern SaaS platforms</div></li><li><div>
Solid technical foundation across networking, security, and software systems</div></li><li><div>
Proven ability to communicate effectively with both business and technical audiences</div></li><li><div>
Experience collaborating across sales, product, and delivery teams</div></li><li><div>
Commercial Awareness: Supporting commercial constructs, Understanding licensing models, consumption, and TCO</div></li><li><div>
Build and articulate compelling business cases, linking Genesys capabilities to measurable financial and operational outcomes</div></li></ul><div></div><div><b>
Preferred Experience</b></div><ul><li><div>
Experience in customer experience (CX), contact center (CCaaS), CRM, or digital engagement platforms</div></li><li><div>
Familiarity with AI technologies (LLMs, NLU, predictive models), automation, and analytics use cases</div></li><li><div>
Hands on Demo, POC is a plus.</div></li><li><div>
Exposure to platforms such as AWS, Salesforce, ServiceNow, or similar ecosystems</div></li><li><div>
Knowledge of contact center technologies (IVR, WFM, recording, digital channels, VoIP/SIP , AI)</div></li><li><div>
Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) is a plus</div></li><li><div>
Strong workshop facilitation, presentation, and stakeholder management skills</div></li><li><div>
Familiarity with CcaaS ecosystem</div></li><li><div>
Experience working with system integrators, partners, or BPO providers</div></li><li><div>
Leading competitive differentiation conversations</div></li><li><div>
Experience with cloud migration strategies &amp; Change management considerations</div></li></ul><div></div><div>
#LI-MC1</div><div></div><div>
If a Genesys employee referred you, please use the link they sent you to apply.</div><div></div><div><b>
About Genesys:</b></div><div>
Genesys&reg; empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud&trade; is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <div>www.genesys.com</div>.</div><div></div><div><b>
Reasonable Accommodations:</b></div><div>
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <div>reasonable.accommodations@genesys.com</div>.</div><div></div><div>
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Senior Solution Consultant

Informatica

<div><h2 class="jobSectionHeader"><b>Description</b></h2>
<p><b>Role Summary</b></p><p>
The Services Sales Solution Lead (SSSL) is a <b>Solution Integrator</b> who acts as the bridge between technical possibility and business reality. You will align technical capabilities with complex client requirements to deliver structured, high-impact engagements for our most ambitious customers in the Middle East.</p><p>
Partnering closely with Account Partners, you will lead the discovery process, conduct requirements validation, and translate customer visions into winning proposals and Statements of Work (SOWs) that drive measurable business value. You are not just a document author; you are a multidisciplinary orchestrator who ensures our customers are set up for long-term success from day one.</p><p><b>
Key Responsibilities</b></p><ul><li><p><b>
Solution Integration &amp; Scoping:</b> Lead the end-to-end pursuit process. Conduct deep-dive workshops to uncover the full scope of a client&rsquo;s business challenges and translate them into cohesive solution designs.</p></li><li><p><b>
Orchestration of Expertise:</b> Lead multi-disciplinary teams&mdash;including Solution Architects and Business Strategists&mdash;to refine project outcomes and ensure alignment with Salesforce delivery standards.</p></li><li><p><b>
SOW &amp; Staffing Architecture:</b> Own the authoring of comprehensive SOWs and precise staffing models. You will engineer resource mixes that ensure both delivery excellence and commercial viability.</p></li><li><p><b>
Value Discovery &amp; Expansion:</b> Identify &quot;what&rsquo;s next&quot; for the customer, uncovering future opportunities for sustained value and Salesforce expansion beyond the immediate engagement.</p></li><li><p><b>
Seamless Mobilization:</b> Ensure a frictionless handoff from the presales phase to the delivery team, enabling rapid project mobilization and clear accountability.</p></li><li><p><b>
Leadership &amp; Mentorship:</b> Act as a culture carrier by managing and mentoring junior team members. You will scale the team&rsquo;s collective knowledge by codifying and sharing best practices in solutioning.</p></li></ul><p><b>
Required Skills &amp; Experience</b></p><ul><li><p><b>
Professional Services DNA:</b> Proven background in professional services, with a focus on delivering high-value digital projects for medium to large-scale organizations.</p></li><li><p><b>
Salesforce Ecosystem Expertise:</b> Functional and technical proficiency across the Salesforce platform, with experience contributing to multi-cloud solution designs.</p></li><li><p><b>
Presales Lifecycle Mastery:</b> Extensive experience in the full presales lifecycle&mdash;from initial discovery and high-level design to detailed estimation and SOW authoring.</p></li><li><p><b>
Commercial Acumen:</b> Proven ability to justify and defend resource plans based on solution complexity. You understand how to balance customer ROI with internal margin requirements.</p></li><li><p><b>
Stakeholder Management:</b> Ability to establish credibility with senior executives, identifying the priorities of key decision-makers to accelerate value.</p></li><li><p><b>
AI-Driven Efficiency:</b> Experience in leveraging AI tools to accelerate research, automate document drafting (SOWs/Proposals), and refine the accuracy of complex project models.</p></li></ul></div>

Services Sales Solution Lead

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