presales specialist

SoftwareONE

As a ServiceNow Presales Specialist, you will play a pivotal role in partnering with our sales team and clients to understand business requirements, accurately scope and size opportunities, and deliver tailored ServiceNow solutions. <ul> <li>Collaborate closely with the sales team to understand client needs and translate them into customized ServiceNow solutions, including IT Service Management (ITSM), Configuration Management Database (CMDB), Software and Hardware Asset Management (SAM/HAM), Procurement, and Contract Management.</li> <li>Provide expert-level support throughout the presales process, ensuring alignment between client expectations and technical capabilities.</li> <li>Identify opportunities for cross-selling and upselling within the ServiceNow portfolio to maximize client value and revenue potential.</li> <li>Define solution margins in coordination with both sales and delivery teams, ensuring profitability and feasibility.</li> <li>Draft clear and detailed Statements of Work (SOWs) that outline deliverables, timelines, and engagement terms.</li> <li>Curate and maintain a repository of solution collateral, including presentations, case studies, and technical documentation.</li> <li>Actively contribute to the development and landing of opportunities for defined portfolio elements in close cooperation with Account Management.</li> </ul> <ul> <li>Provide technical guidance and support to the sales team throughout the entire sales cycle from initial discovery to solution design and proposal development.</li> <li>Proactively identify opportunities for cross-selling or upselling additional products or services to existing clients.</li> <li>Apply analytical skills to accurately scope and size opportunities, ensuring alignment with client expectations and organizational capabilities.</li> </ul> <ul> <li>Design tailored solutions that meet client requirements, leveraging your expertise and knowledge of our service offerings. Present these solutions and conduct demos as needed.</li> <li>Define profit margins for proposed solutions in coordination with (in-country) pre-sales and delivery teams, ensuring both profitability and client satisfaction.</li> <li>Draft clear and comprehensive Statements of Work (SOWs) in collaboration with pre-sales, outlining project deliverables, timelines, and engagement terms.</li> </ul> <ul> <li>Maintain up-to-date knowledge of the Technology Workflows product suite and effectively communicate the ServiceNow roadmap to customers.</li> <li>Collaborate cross-functionally with product management, delivery, and marketing to ensure consistent messaging, solution accuracy, and enablement.</li> <li>Establish and maintain a repository of solution collateral, including case studies, white papers, presentations, and other relevant materials.</li> <li>Work with marketing teams to develop compelling sales collateral and presentations to support the sales process.</li> </ul> <ul> <li>Stay informed on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution portfolio.</li> </ul> <ul> <li>Strong presentation, communication, organizational, multitasking, and time management skills.</li> <li>Solid understanding of sales processes and techniques, with the ability to contribute effectively from late-stage opportunity qualification to closing.</li> <li>Proven ability to collaborate with sales teams, offering technical expertise to drive revenue growth and client acquisition.</li> <li>Ability to position multiple ServiceNow offerings as a unified solution to address customer business challenges.</li> <li>Experience in selling Managed Services, with the ability to cross-sell value-added services and up-sell across multiple add-on tiers.</li> <li>Strong problem-solving and consultative skills.</li> <li>Ability to independently lead meetings with engineering, management, or executive-level customer stakeholders.</li> <li>Comprehensive understanding of industry trends and market dynamics within the relevant technology services sector.</li> <li>Ability to stay current on ServiceNow and competitive technologies, offering insights and recommendations to strengthen our competitive positioning.</li> <li>Commitment to maintaining sales and technical certifications in your area of expertise, and to continuous professional development through workshops, publications, and networking.</li> <li>Ability to manage and report on regional sales pipelines and project statuses.</li> <li>Proficient knowledge of SoftwareOne services, solutions, and products.</li> <li>Willingness to travel as required.</li> </ul>

Presales Specialist

SoftwareOne

<div>Job Function: Software &amp; Cloud The role:
<div>
As a ServiceNow Presales Specialist, you will play a pivotal role in partnering with our sales team and clients to understand business requirements, accurately scope and size opportunities, and deliver tailored ServiceNow solutions.</div><h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Collaborate closely with the sales team to understand client needs and translate them into customized ServiceNow solutions, including IT Service Management (ITSM), Configuration Management Database (CMDB), Software and Hardware Asset Management (SAM/HAM), Procurement, and Contract Management.</li><li>
Provide expert-level support throughout the presales process, ensuring alignment between client expectations and technical capabilities.</li><li>
Identify opportunities for cross-selling and upselling within the ServiceNow portfolio to maximize client value and revenue potential.</li><li>
Define solution margins in coordination with both sales and delivery teams, ensuring profitability and feasibility.</li><li>
Draft clear and detailed Statements of Work (SOWs) that outline deliverables, timelines, and engagement terms.</li><li>
Curate and maintain a repository of solution collateral, including presentations, case studies, and technical documentation.</li><li>
Actively contribute to the development and landing of opportunities for defined portfolio elements in close cooperation with Account Management.</li></ul> 

What we need to see from you:
<h2 class="jobSectionHeader">Sales Support &amp; Collaboration</h2><ul><li>
Provide technical guidance and support to the sales team throughout the entire sales cycle&mdash;from initial discovery to solution design and proposal development.</li><li>
Proactively identify opportunities for cross-selling or upselling additional products or services to existing clients.</li><li>
Apply analytical skills to accurately scope and size opportunities, ensuring alignment with client expectations and organizational capabilities.</li></ul><h2 class="jobSectionHeader">
Solution Design &amp; Proposal Development</h2><ul><li>
Design tailored solutions that meet client requirements, leveraging your expertise and knowledge of our service offerings. Present these solutions and conduct demos as needed.</li><li>
Define profit margins for proposed solutions in coordination with (in-country) pre-sales and delivery teams, ensuring both profitability and client satisfaction.</li><li>
Draft clear and comprehensive Statements of Work (SOWs) in collaboration with pre-sales, outlining project deliverables, timelines, and engagement terms.</li></ul><h2 class="jobSectionHeader">
Creation &amp; Maintenance of Solution Collaterals</h2><ul><li>
Maintain up-to-date knowledge of the Technology Workflows product suite and effectively communicate the ServiceNow roadmap to customers.</li><li>
Collaborate cross-functionally with product management, delivery, and marketing to ensure consistent messaging, solution accuracy, and enablement.</li><li>
Establish and maintain a repository of solution collateral, including case studies, white papers, presentations, and other relevant materials.</li><li>
Work with marketing teams to develop compelling sales collateral and presentations to support the sales process.</li></ul><h2 class="jobSectionHeader">
Market Research &amp; Insights</h2><ul><li>
Stay informed on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution portfolio.</li></ul><h2 class="jobSectionHeader">
What We&rsquo;re Looking For</h2><ul><li>
Strong presentation, communication, organizational, multitasking, and time management skills.</li><li>
Solid understanding of sales processes and techniques, with the ability to contribute effectively from late-stage opportunity qualification to closing.</li><li>
Proven ability to collaborate with sales teams, offering technical expertise to drive revenue growth and client acquisition.</li><li>
Ability to position multiple ServiceNow offerings as a unified solution to address customer business challenges.</li><li>
Experience in selling Managed Services, with the ability to cross-sell value-added services and up-sell across multiple add-on tiers.</li><li>
Strong problem-solving and consultative skills.</li><li>
Ability to independently lead meetings with engineering, management, or executive-level customer stakeholders.</li><li>
Comprehensive understanding of industry trends and market dynamics within the relevant technology services sector.</li><li>
Ability to stay current on ServiceNow and competitive technologies, offering insights and recommendations to strengthen our competitive positioning.</li><li>
Commitment to maintaining sales and technical certifications in your area of expertise, and to continuous professional development through workshops, publications, and networking.</li><li>
Ability to manage and report on regional sales pipelines and project statuses.</li><li>
Proficient knowledge of SoftwareOne services, solutions, and products.</li><li>
Willingness to travel as required.</li></ul>
Why SoftwareOne?:
<div>
SoftwareOne and Crayon have joined forces to become a global, AI-powered software and cloud solutions provider. With a presence in over 70 countries and a team of around 13,000 professionals, the combined organization brings together global scale and local expertise to help clients reduce costs, accelerate growth, and navigate complex IT environments with confidence. Leveraging deep capabilities in cloud, software, data, and AI, the company empowers organizations to modernize, innovate, and unlock the full value of their technology investments. 
Exchange and Euronext Oslo B&oslash;rs under the ticker symbol SWON. Visit us at www.softwareone.com</div>
Accommodations:
<div>
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.</div><div>
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.</div><div></div><div> 
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.</div></div>

Presales Specialist ServiceNow

Voxtron

<div></div><div><div><div><div><div><div><div><div><div><div><div>Permanent Voxtron Solutions LLP 1 PositionExperience: 4+ Years
</div>We are looking for a dynamic and persuasive professional to join our team as a Contact Centre Solution Demonstration Specialist. The ideal candidate will be responsible for presenting and demonstrating our cutting-edge contact centre and customer engagement solutions to potential clients across various industries. This role requires strong communication skills, a deep understanding of contact centre operations, and the ability to translate technology into business value. REMOTE CANDIDATES FROM INDIA CAN APPLY.
<div></div><h4 class="jobSectionHeader">Key Responsibilities:</h4>
<ul><li>Conduct compelling product demonstrations tailored to client needs, highlighting solution capabilities and ROI.</li><li>
Collaborate with the sales and presales teams to prepare customized demos and proof of concepts (POCs).</li><li>
Engage with decision-makers to understand customer pain points and position the right solution components.</li><li>
Support marketing and sales events (webinars, exhibitions, roadshows) by representing the company&rsquo;s solutions.</li><li>
Gather client feedback to help improve demo content and product positioning.</li><li>
Maintain a deep understanding of industry trends and competitive landscape in the contact centre domain.</li></ul>
<h4 class="jobSectionHeader">Qualifications:</h4>
<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.4&ndash;8 years of experience in a contact centre environment, ideally as a Supervisor, Manager, or Team Leader.Prior exposure to solution selling, presales, or training roles is an advantage.Strong presentation and interpersonal skills with the ability to engage and influence senior executives.Proficiency in CRM and contact centre technologies (Omnichannel, IVR, ACD, Dialer, etc.) preferred.Fluent in English; Arabic is a plus.
</li></ul><h4 class="jobSectionHeader">Skills:</h4>
<ul><li>Excellent Communication Skill, Genesys, Avaya, Cisco, Asterisk, Voxtron, API, PBX, Dialer, ACD, CTI, VoIP, IVR and Call Center practices</li></ul></div></div></div></div></div></div></div></div></div></div><div></div>

Contact Center Demo Specialist

Glow Beauty On Demand

Job Title Senior Presales Officer - ePayment Dubai UAE Job Description Senior Presales Officer - ePayment Dubai UAE Role Summary We are seeking an experienced Senior Presales Officer specializing in ePayment solutions to join our team in Dubai. This role focuses on defining and presenting secure digital payment solutions aligned with client strategies while leveraging G+D s advanced product portfolio. Ideal for professionals with strong technical expertise in payments, authentication, and tokenization, combined with excellent communication and client engagement skills. Employment Overview Job Location: Dubai, UAE Industry: Information Technology and Services Function: Sales Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Design and propose tailored solutions using G+D s digital security and payment technologies * Conduct client workshops, presentations, and innovation sessions to showcase solutions * Create detailed technical and business documentation for presales and solution design * Collaborate with product, delivery, and account teams to ensure solution feasibility and value delivery * Prepare proposals, respond to RFP/RFQ, and support bid management activities * Ensure smooth transition from presales to delivery with clear Statements of Work * Track and report key performance metrics, forecasts, and pipeline activity Ideal Profile * 5 to 8+ years of experience in presales roles within the payments or digital solutions domain * In-depth knowledge of authentication and tokenization solutions * Strong background in complex system integration projects * Fluent in English and Arabic; French is an advantage * Regional experience in the Middle East; Africa exposure is a plus * Excellent presentation, negotiation, and documentation skills

Senior Presales Officer - ePayment Dubai UAE

Jade

About UsJade is a technology services firm helping global clients accelerate digital transformation through managed IT services, cloud, and staff augmentation solutions. We&rsquo;re growing fast and looking for a motivated Junior Technical Associate to support our presales and technical operations team.Role OverviewYou&rsquo;ll assist our presales team in preparing proposals, technical documentation, and solution overviews for clients. This role is ideal for someone with a strong technical foundation, good communication skills, and an interest in learning how technology solutions &mdash; from IT infrastructure to surveillance systems &mdash; are designed and delivered.Key Responsibilities<ul><li>Support presales team in preparing technical proposals, presentations, and client documentation.</li><li>Assist in solution design and research across multiple domains including:</li><li>Camera surveillance systems (CCTV/IP)</li><li>RFID solutions</li><li>Servers, switches, routers, and networking hardware</li><li>Operating systems (Windows/Linux)</li><li>Help respond to RFPs/RFQs and prepare technical and commercial documents.</li><li>Coordinate with internal teams (sales, delivery, and engineering) to gather technical inputs.</li><li>Maintain and organize presales materials, case studies, and templates.</li><li>Participate in internal demos, proof-of-concepts, and technical discussions.</li><li>Update opportunity pipelines and documentation in the CRM.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Electronics, or a related field.</li><li>0&ndash;2 years of experience in a technical, coordination, or presales capacity.</li><li>Excellent communication and documentation skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>A proactive learner with attention to detail and a problem-solving mindset.</li></ul>What We Offer<ul><li>Hands-on exposure to presales and technical solutioning for international clients.</li><li>Mentorship from senior engineers and solution architects.</li><li>Dynamic, growth-oriented environment with learning opportunities across IT domains.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a basic understanding of IT infrastructure components such as servers, switches, routers, and operating systems?</li><li>Do you have good English communication skills (written and verbal)?</li><li>Are you available to work full-time on-site at our Islamabad office in Gulberg Green?</li><li>Are you familiar with the basic concepts of camera surveillance (CCTV/IP), RFID, or IT networking systems?</li><li>What is your expected monthly salary (in PKR)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Junior Technical Associate

Job Title Senior Presales Officer - ePayment Dubai UAE Job Description Senior Presales Officer - ePayment Dubai UAE Role Summary We are seeking an experienced Senior Presales Officer specializing in ePayment solutions to join our team in Dubai. This role focuses on defining and presenting secure digital payment solutions aligned with client strategies while leveraging G+D s advanced product portfolio. Ideal for professionals with strong technical expertise in payments, authentication, and tokenization, combined with excellent communication and client engagement skills. Employment Overview Job Location: Dubai, UAE Industry: Information Technology and Services Function: Sales Salary: 18000-22000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Design and propose tailored solutions using G+D s digital security and payment technologies * Conduct client workshops, presentations, and innovation sessions to showcase solutions * Create detailed technical and business documentation for presales and solution design * Collaborate with product, delivery, and account teams to ensure solution feasibility and value delivery * Prepare proposals, respond to RFP/RFQ, and support bid management activities * Ensure smooth transition from presales to delivery with clear Statements of Work * Track and report key performance metrics, forecasts, and pipeline activity Ideal Profile * 5 to 8+ years of experience in presales roles within the payments or digital solutions domain * In-depth knowledge of authentication and tokenization solutions * Strong background in complex system integration projects * Fluent in English and Arabic; French is an advantage * Regional experience in the Middle East; Africa exposure is a plus * Excellent presentation, negotiation, and documentation skills

Senior Presales Officer - ePayment

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Digital Solution Advisor
 
 
 
 SAP Business Technology Platform
 
 
 
 We help the world run better
 
 
 
 At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
 
 
 
 
 Do you want to be part of a team that creates exciting demos and convince C-Levels to adopt Game Changer Solutions?
 
 
 
 
 If you are result-driven and creative, if success as a team is a key driver, if you love the frenzy that comes with victories, if you are looking for a multicultural work environment that rewards excellence and over-achievement, then feel free to apply.
 
 
 SAP Digital Hub seeks a
 
 Solution Advisor / Presales Specialist
 
 to demonstrate how SAP Data and Analytics portfolio meets customer needs. This position is based Cairo with Arabic &amp; English Language skills essential.
 
 
 
 Expectations And Tasks
 
 
 
 
 Deal Support
 
 
 
 Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.
 
 
 Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
 
 
 In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
 
 
 Demonstrate deep knowledge of SAP solutions and appropriate industries in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
 
 
 Support RFx completion in support of customer proposals.
 
 
 Ability to effectively present to customers &ldquo;remotely&rdquo; using virtual technologies
 
 
 Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition
 
 
 
 Demand Generation
 
 
 
 Support one-to-many sales and marketing events both on-site and remotely.
 
 
 Support Design Thinking workshops to promote new and innovative solutions for customers and prospects.
 
 WORK EXPERIENCE:
 
 
 
 <ul>
 <li>
 2-5 years of solution specialist or equivalent customer-facing experience in relevant areas. Presales experience is a plus.
 </li>
 <li>
 Minimum 2 years of consulting and/or presales experience with topics such as SAP Business Technology Platform, SAP integration suite, SAP Business Data cloud, SAP Datasphere, or SAP BW, or a minimum of 4 years professional experience in similar technology stacks.
 </li>
 <li>
 In-depth knowledge of data warehousing and analytics
 </li>
 <li>
 Extensive knowledge/expertise on end-to-end processes and solution matching
 </li>
 <li>
 Experience in sales and sales processes
 </li>
 <li>
 Proficiency in presentation and communication skills
 </li>
 <li>
 Experience in digital engagement with customers
 
 
 </li>
 </ul>
 
 Education And Qualification / Skills And Competencies
 
 
 
 Arabic: Native
 
 
 English: Fluent
 
 
 French is a plus
 
 
 
 Bachelor's Degree Or Equivalent Preferred But Not Essential
 
 
 
 Master's degree or equivalent: optiona
 
 
 
 Job Segment:
 
 SAP, Cloud, ERP, Event Marketing, Pre-Sales, Technology, Marketing, Sales
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 436166 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Digital Solutions Advisor - Data and Analytics

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