president and chief operating officer

Dutchess County Regional Chamber of Commerce / The Chamber Foundation

Position Title: Administrative Assistant Reports to: Executive ManagementPosition OverviewThe Dutchess County Regional Chamber of Commerce seeks a highly organized and detail-oriented Administrative Assistant to support Executive Management and the broader team. This role is designed to enhance day-to-day efficiency, assist with internal coordination, and help ensure projects and communications are executed seamlessly. The Administrative Assistant will play a key role in keeping operations organized, supporting team productivity, and helping the organization run smoothly.Key Responsibilities:Administrative &amp; Project Support&middot; Assist in coordinating new initiatives and special projects, including scheduling, logistics, and follow-up.&middot; Support proofreading of organizational materials such as scripts, print collateral, flyers, brochures, graphics, signage, newsletters, letters, and website content.&middot; Help ensure timely promotion of events and projects by coordinating materials and tracking deadlines.&middot; Assist with sponsorship fulfillment by tracking deliverables and ensuring all benefits are executed as promised.&middot; Support email campaigns, text communications, and content scheduling.&middot; Help maintain active and up-to-date social media accounts, including those for annual events.&middot; Assist in coordinating Requests for Proposal (RFP) processes for events, print orders, directories, and signage.Operational Support&middot; Review and organize supply requests prior to purchase for management approval.&middot; Help maintain adherence to internal processes and organizational structure.&middot; Attend meetings as needed, take notes, and provide status updates on projects and tasks.&middot; Assist with Workforce Department coordination, including note-taking and preparation of weekly summary reports.&middot; Help track contracts and ensure documentation is organized and up to date.Human Resources &amp; Staffing Support&middot; Post job openings on hiring platforms and assist with initial resume screening.&middot; Coordinate interview scheduling and candidate communications.&middot; Support onboarding by helping review the employee handbook, policies, and time-off procedures with new hires.&middot; Assist with timesheet collection and ensure accuracy prior to payroll processing.&middot; Serve as a point of contact for general employee questions and help connect staff with appropriate managers.Committee &amp; Event Coordination Support&middot; Assist in coordinating communication between staff and committee members.&middot; Help track event planning timelines and ensure tasks are completed on schedule.&middot; Confirm participation details (speakers, venues, etc.) and ensure information is complete before communications are distributed.&middot; Maintain and update committee contact lists, meeting invitations, and website listings.&middot; Support the process of filling committee vacancies and updating records as needed.Qualifications&middot; Experience in an administrative, office support, or coordination role preferred.&middot; Strong organizational skills and attention to detail.&middot; Ability to manage multiple tasks and meet deadlines.&middot; Excellent written and verbal communication skills.&middot; Familiarity with Microsoft Office Suite and basic project management tools.&middot; Experience with event coordination, HR support, or communications is a plus.Impact of RoleThe Administrative Assistant plays an essential role in supporting daily operations, improving efficiency, and ensuring that projects and initiatives are executed effectively. By providing strong administrative support, this position helps free up leadership to focus on strategic priorities while keeping the organization running smoothly.Other duties as assigned.Job Type: Full-timePay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Poughkeepsie, NY 12601 (Required)</li></ul>Ability to Relocate:<ul><li>Poughkeepsie, NY 12601: Relocate before starting work (Required)</li></ul>Work Location: In person

Administrative Assistant the President and Chief Operating Officer

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A global technology company specializing in advanced control room solutions that support mission-critical operations. Its unified platform, powered by AI and IoT, connects digital and physical systems to provide real-time operational intelligence, enabling organizations to move from reactive to proactive decision-making.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are seeking a strategic and results-driven Chief Operating Officer (COO) to oversee and optimize the organization&rsquo;s operational performance. The role will drive operational excellence, align cross-functional departments, and ensure the company&rsquo;s growth strategy is executed efficiently and sustainably.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design and implement company-wide operational strategies and procedures.
 </li>
 <li>
 Oversee daily business operations including HR, Finance, and Legal.
 </li>
 <li>
 Establish and monitor key performance indicators (KPIs) for organizational growth.
 </li>
 <li>
 Optimize internal resources to achieve maximum efficiency and profitability.
 </li>
 <li>
 Lead cross-departmental collaboration to ensure business alignment with goals.
 </li>
 <li>
 Manage corporate governance and vendor relationships.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 MBA or BSc in Business Administration or Engineering.
 </li>
 <li>
 12+ years of operational leadership experience.
 </li>
 <li>
 Leadership and decision-making
 </li>
 <li>
 Strategic thinking
 </li>
 <li>
 Cross-functional collaboration
 </li>
 <li>
 Strategic management
 </li>
 <li>
 P&amp;L oversight
 </li>
 <li>
 Organizational scaling
 </li>
 <li>
 Business management systems and operational analytics tools.
 </li>
 <li>
 Ability to design and execute operational strategies across the organization.
 </li>
 <li>
 Ability to oversee multi-departmental operations, including HR, Finance, and Legal.
 </li>
 <li>
 Ability to establish and monitor KPIs for business performance and growth.
 </li>
 <li>
 Ability to optimize operational efficiency and profitability.
 </li>
 <li>
 Ability to manage vendor relationships and corporate governance frameworks.
 </li>
 <li>
 Fluent in
 
 English
 
 (written and spoken).
 </li>
 </ul>
</div>

Chief Operating Officer

APM Terminals

<div>
 APM Terminals
 
 
 
 Chief Operations Officer
 
 
 
 
 Business Unit:
 
 APM Terminals Bahrain
 
 
 
 Division:
 
 Operations Management
 
 
 
 Job Level:
 
 Management &ndash; JL6
 
 
 
 Reports to:
 
 CEO / Managing Director
 
 
 
 About APM Terminals
 
 
 
 APM Terminals is a global leader in port and terminal operations, serving over 60 ports and terminals across 40+ countries. With a commitment to safety, innovation, sustainability, and operational excellence, APM Terminals connects world trade and enables businesses and communities to thrive. We combine advanced technology with a people‑first culture to deliver reliable, efficient, and resilient supply chain solutions.
 
 
 
 About APM Terminals Bahrain
 
 
 
 APM Terminals Bahrain operates Khalifa Bin Salman Port (KBSP), a key maritime gateway for Bahrain and the wider Gulf region. As an essential hub for regional trade, APMT Bahrain is focused on delivering world‑class operational performance, customer‑centric services, and continuous improvement. The terminal plays a vital role in supporting Bahrain&rsquo;s economic growth through safe, efficient, and sustainable logistics operations.
 
 
 
 About The Role &ndash; Chief Operations Officer
 
 
 
 The Chief Operations Officer (COO) is a core member of the terminal&rsquo;s leadership team, responsible for providing strategic and operational direction across Operations. This role ensures high productivity, strong safety performance, cost‑efficient processes, and excellent customer service while driving operational transformation and innovation. This role also requires working in close partnership with terminal leader and subject matter experts to prepare terminals for critical transformation programs &mdash; including top-line growth, asset management, Flow (our Lean, pull-based operating model), and FPS (Flow Production and Operating System) maturity &mdash; while building the systems and capabilities required to deliver Operational Excellence 2030.
 
 
 We are looking for a proven operations leader &mdash; a change agent who combines strategic and commercial thinking with deep operational insight, and who is passionate about solving problems at the root, building strong teams, and delivering measurable impact.
 
 
 In return, you will join a strong learning culture with access to a comprehensive development and certification program and the opportunity to shape the future of the terminal.
 
 
 
 Purpose of the Role
 
 
 
 <ul>
 <li>
 Provide leadership and direction for all Operations activities across the terminal.
 </li>
 <li>
 Ensure high levels of productivity, service quality, and overall operational efficiency.
 </li>
 <li>
 Contribute significantly to strategic planning, business growth, and terminal development.
 </li>
 <li>
 Deliver operational strategies that align with both functional capabilities and organizational objectives.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 
 Operational Leadership &amp; Strategy
 
 
 
 <ul>
 <li>
 Lead and manage all port/terminal operations to achieve safety, productivity, and efficiency targets.
 </li>
 <li>
 Establish and execute long‑term and short‑term operational goals, plans, and policies.
 </li>
 <li>
 Drive continuous improvement and implement new operational strategies, methods, and technologies.
 </li>
 <li>
 Ensure full compliance with HSSE policies, procedures, and duty‑of‑care requirements.
 
 
 </li>
 </ul>
 
 Execution &amp; Performance Management
 
 
 
 <ul>
 <li>
 Oversee execution of operational initiatives to improve terminal performance.
 </li>
 <li>
 Provide measurable input to business plans and ensure delivery of key operational outcomes.
 </li>
 <li>
 Monitor and track performance against KPIs, guidelines, and standards set by APM Terminals.
 </li>
 <li>
 Ensure operational teams are trained in best practices, systems, and technologies.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 
 
 <ul>
 <li>
 Engage with Customs, port authorities, shipping lines, logistics partners, vendors, and external consultants.
 </li>
 <li>
 Represent terminal operations in negotiations, service agreements, SLAs, and project discussions.
 </li>
 <li>
 Participate in steering committees for major projects and lead operational contributions to project management.
 
 
 </li>
 </ul>
 
 Financial &amp; Resource Management
 
 
 
 <ul>
 <li>
 Develop, manage, and achieve departmental budgets.
 </li>
 <li>
 Optimize operational costs while maintaining best‑in‑class service levels.
 </li>
 <li>
 Support technology and system improvements to drive cost efficiencies and improved customer experience.
 
 
 </li>
 </ul>
 
 People Leadership
 
 
 
 <ul>
 <li>
 Lead, coach, and develop teams across Operations and Transformation.
 </li>
 <li>
 Manage performance, training, development, grievance handling, and workforce engagement.
 </li>
 <li>
 Promote an inclusive, collaborative, and high‑performance culture across all operations.
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 
 Direct Reports:
 
 
 
 <ul>
 <li>
 Head of General Cargo
 </li>
 <li>
 Head of Container Operations
 </li>
 <li>
 Head of Planning
 </li>
 <li>
 Head of Marine
 
 
 </li>
 </ul>
 
 Reports to:
 
 CEO / Managing Director
 
 
 
 Scope:
 
 Domestic (Bahrain)
 
 
 
 Work Contacts &amp; Authority
 
 
 
 
 Internal
 
 
 
 <ul>
 <li>
 Senior Management Team
 </li>
 <li>
 Terminal employees across related functions
 </li>
 <li>
 Regional Management Team
 </li>
 <li>
 Global Management Team
 
 
 </li>
 </ul>
 
 External
 
 
 
 <ul>
 <li>
 Port Authorities and other government stakeholders
 </li>
 <li>
 Vendors &amp; suppliers
 </li>
 <li>
 Contractors
 </li>
 <li>
 Customers and shipping line representatives
 </li>
 <li>
 Business partners
 </li>
 <li>
 External consultants
 
 
 </li>
 </ul>
 
 Critical Qualifications, Skills &amp; Experience
 
 
 
 <ul>
 <li>
 University degree in Logistics, Maritime Studies, Port/Industrial Engineering, or Equivalent.
 </li>
 <li>
 12+ years in operational leadership within terminals, logistics, or industrial sectors.
 </li>
 <li>
 Proven experience in cost optimization, productivity improvement, and process enhancement.
 </li>
 <li>
 Strong understanding of IT systems and digitalization within terminal environments.
 </li>
 <li>
 Solid experience in budget planning, financial management, and reporting.
 </li>
 <li>
 Strong project management capabilities.
 </li>
 <li>
 Effective negotiation, stakeholder management, and conflict‑resolution skills.
 </li>
 <li>
 Fluent in English and local language (where applicable).
 </li>
 <li>
 Demonstrated ability to lead diverse teams, collaborate effectively, and drive results.
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Chief Operations Officer (COO) - Bahrain

Mt. Pleasant Window & Remodeling Co.

Chief Operating Officer (COO) Mt. Pleasant Window &amp; Remodeling Location: Export, PA Job Type: Full-TimeCategory: Executive LeadershipPay: $140,000 &ndash; $190,000 + BonusesAbout UsMt. Pleasant Window &amp; Remodeling is a third-generation, family-owned home improvement company serving Western Pennsylvania for nearly 50 years. We specialize in windows, doors, roofing, siding, and bathroom remodeling. As a fast-growing and ambitious company, we are building a leadership team capable of driving our next phase of expansion.Position OverviewWe are seeking a high-impact Chief Operating Officer (COO) to lead and scale our organization. This role is designed for a proven Integrator who can unify Sales, Marketing, Operations, and Financial direction while building the systems, structure, and accountability needed to support aggressive growth.You will run the day-to-day business, lead the leadership team, and build the operating system that allows the company to scale effectively; freeing the Visionary to focus on growth.What You Will OwnSales &amp; Marketing Leadership<ul><li>Oversee Director of Sales and Field Marketing leadership</li><li>Align sales and marketing into one unified revenue engine</li><li>Drive company-wide performance metrics including demo rates, close rates, and revenue targets</li><li>Enforce accountability to processes, KPIs, and consistency</li><li>Ensure marketing generates profitable, trackable leads with strong ROI</li><li>Oversee call center performance (inbound, outbound, and rehash) using data-driven metrics</li></ul>Operational &amp; Production Leadership<ul><li>Own the full operational lifecycle: sale &rarr; remeasure &rarr; install &rarr; service &rarr; completion</li><li>Improve gross profit margins, job costing accuracy, and labor efficiency</li><li>Implement SOPs, checklists, and capacity planning systems</li><li>Strengthen scheduling, warehouse/material flow, and installation execution</li><li>Reduce cycle times, callbacks, and customer friction</li><li>Lead production managers, installers, crews, and service teams with strong accountability</li></ul>Financial Direction &amp; Reporting<ul><li>Partner with ownership and accounting to improve financial visibility</li><li>Enhance budgeting, forecasting, and division-level P&amp;L management</li><li>Ensure disciplined job costing and margin control</li><li>Support administrative, HR, and compliance systems</li><li>Track financial KPIs and drive data-informed decision-making</li></ul>Leadership &amp; People Development<ul><li>Lead the Leadership Team and run all executive-level meetings</li><li>Develop managers into strong, accountable leaders</li><li>Establish alignment, communication, and discipline across departments</li><li>Implement scorecards, quarterly goals and accountability systems</li><li>Foster a high-performance, results-driven culture</li></ul>Scaling &amp; Growth<ul><li>Build infrastructure to support multi-stage growth</li><li>Improve organizational structure as the company expands</li><li>Identify and eliminate operational bottlenecks</li><li>Prepare the business for multi-division and/or multi-location expansion</li></ul>What We&rsquo;re Looking ForThis is a company operator role - not a single-department leader.Required Qualifications<ul><li>5+ years of senior leadership experience in home improvement, construction, trades, or related industry</li><li>Proven experience leading Sales, Marketing, and Operations simultaneously</li><li>Strong track record of improving margins, efficiency, and accountability</li><li>Deep understanding of job costing, production flow, and capacity planning</li><li>Experience building SOPs and scalable systems</li><li>Ability to implement and manage an operating system</li><li>Demonstrated leadership development and team accountability skills</li><li>Highly data-driven with strong KPI and forecasting experience</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Construction Management, Operations, or related field (preferred, not required)</li><li>Master&rsquo;s degree is a plus</li><li>Experience scaling a contractor by $20M+</li><li>Multi-division or multi-location leadership experience</li><li>Prior experience implementing a formal operating system</li></ul>Who You Are<ul><li>A builder who creates structure where none exists</li><li>A systems thinker who understands how departments interconnect</li><li>A leader of leaders; not a micromanager</li><li>A disciplined operator who thrives in fast-paced environments</li><li>A results-driven professional with high standards and accountability</li><li>A strong communicator who creates clarity and alignment</li></ul>Compensation &amp; Benefits<ul><li>Base Salary: $140,000 &ndash; $190,000</li><li>Performance Bonus: 20&ndash;25% of base salary</li><li>Tied to profitability (EBITDA/NOP) and key KPIs including gross margin, scheduling efficiency, demo flow, and customer satisfaction</li><li>Significant growth and advancement opportunity as the company scales</li></ul>Apply TodayIf you are an experienced operator ready to build, scale, and lead at a high level, we want to hear from you. Submit your resume and a brief overview of your leadership experience and impact.Pay: $140,000.00 - $190,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Chief Operating Officer (COO)

Martis Camp

<div>For more than two decades, Martis Camp has been recognized as one of the premier private communities in the Tahoe region&mdash;where families and friends gather to enjoy an exceptional mountain lifestyle defined by world-class amenities, natural beauty, and a strong sense of community. Located in Truckee, California, Martis Camp encompasses a collection of fine amenities, including the Camp Lodge, Family Barn, Beach Shack, Lost Library, and a Tom Fazio-designed golf course. The Club provides a four-season experience with recreation, dining, wellness, and outdoor adventure woven into every aspect of daily life.
POSITION SUMMARY:
The Executive Assistant provides high-level administrative and operational support to the Chief Operating Officer (COO) and the Martis Camp Club Board of Directors. This role serves as a key partner to the COO, helping manage priorities, streamline the flow of information, and ensure effective coordination, alignment, and follow-through across leadership initiatives.
The position requires exceptional organization, sound judgment, and the ability to anticipate needs in a fast-paced, high-expectation environment. The ideal candidate is detail-oriented, proactive, and professional, with the ability to interact confidently with senior leadership, Board members, and key stakeholders while maintaining the highest level of discretion. Occasional evening and weekend availability may be required based on operational needs.
ESSENTIAL JOB RESPONSIBILITIES:
Executive Support to the Chief Operating Officer (Approx.75%)<ul><li>
Proactively manage the COO&rsquo;s daily, weekly, and long-range commitments to ensure sustained focus on strategic priorities.</li><li>
Coordinate and track key priorities, initiatives, deadlines, and follow-ups to ensure timely execution.</li><li>
Draft and send communications on behalf of the COO, reflecting appropriate tone, intent, and professionalism.</li><li>
Prepare and coordinate meetings and events as needed. Anticipate scheduling conflicts, preparation needs, and follow-up requirements.</li><li>
Support and coordinate executive-level projects, including tracking milestones, coordinating stakeholders, and ensuring completion.</li></ul>
Executive Team Support (Approx.10%)<ul><li>
Provide executive-level coordination and administrative support to senior leadership, including the CFO, Senior Director of Operations, and Director of Human Resources.</li><li>
Coordinate executive and cross-functional meetings, including agendas, materials, and logistics.</li><li>
Track action items, commitments, and deadlines resulting from leadership meetings.</li><li>
Support leadership retreats, planning sessions, and key organizational events.</li><li>
Assist with special projects, events, and cross-functional initiatives as assigned.</li><li>
Maintain a working knowledge of MCC governance structure, bylaws, and leadership processes.</li></ul>
Board of Directors Liaison (Approx.10%)<ul><li>
Support the COO in organizing Board and committee meetings, including agenda development, materials, logistics, and minutes.</li><li>
Serve as a liaison to the Club&rsquo;s Board of Directors, ensuring timely, accurate, and professional communication.</li><li>
Coordinate Board calendars, document distribution, and follow-up on action items.</li><li>
Support internal (Ambassador) and external (Member) communications, including drafting and coordinating the distribution.</li><li>
Maintain highly organized digital and physical filing systems with strong version control.</li><li>
Support governance processes and maintain organized Board records.</li></ul>
Member Services Support (Approx.5%)<ul><li>
Provide limited operational support during peak periods or staff absences to ensure continuity of member service.</li><li>
Assist with new member welcome visits and orientations as needed.</li></ul>
Other duties as assigned by the COO.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge<ul><li>
Strong understanding of administrative and executive support best practices.</li><li>
Knowledge of governance best practices and applicable regulations</li><li>
Meeting coordination, agenda preparation, and minute-taking.</li><li>
Office management systems, scheduling tools, and document organization.</li><li>
Basic understanding of hospitality, private club, or luxury service environments (preferred).</li></ul>
Core Competencies<ul><li>
Exceptional organizational and time-management skills, with the ability to manage multiple priorities and deadlines</li><li>
Strong written and verbal communication skills with a professional executive presence</li><li>
Demonstrated ability to anticipate needs, exercise sound judgment, and proactively solve problems</li><li>
Ability to work independently with a high level of ownership and accountability</li><li>
Professionalism, discretion, and diplomacy when working with executives, board members, and club members</li><li>
Strong collaboration skills and ability to build effective working relationships</li><li>
Ability to remain poised and effective in a fast-paced or high-pressure environment</li></ul>
Technical Skills<ul><li>
Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>
Experience with collaboration platforms such as Microsoft Teams, Zoom, SharePoint, and cloud-based document systems</li><li>
Familiarity with project tracking tools</li></ul>
PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, AND LICENSURE:<ul><li>
Proven experience as an Executive Assistant or in a comparable senior executive support role.</li><li>
Demonstrated experience coordinating and managing projects, including timelines, deliverables, and cross-functional communication</li><li>
Associate's degree or higher preferred, or</li><li>
Three to five years of experience in corporate, private clubs, or luxury hospitality service environments, or similarly high-touch organizations, preferred.</li><li>
Familiarity with board governance processes, including agenda preparation and minute-taking best practices.</li></ul>
PHYSICAL REQUIREMENTS:<ul><li>
Ability to sit for extended periods while working at a computer.</li><li>
Occasional lifting of up to 20 lbs. (e.g., meeting materials, office supplies).</li><li>
Ability to move between office spaces and meeting rooms.</li><li>
Must be able to work on-site at Martis Camp Club and occasionally assist during events</li></ul>
CONFIDENTIALITY:
In your role, you will be privy to and included in discussions containing sensitive and/or confidential information. You may also participate in decision-making conversations due to that knowledge. All matters shared with you by the Chief Operating Officer, Senior Director of Operations, Chief Financial Officer, or by a Board Member shall be considered &ldquo;club business and matters.&rdquo; You may be required to attend Club Leadership Meetings or other meetings with the COO, CFO, and SDO, where you again may be privy to sensitive and/or confidential information and communication. Due to the unique nature of the Club, the Club&rsquo;s Board of Directors, the COO, the SDO, the Club&rsquo;s members, the &ldquo;club business and matters&rdquo;, and the Club in general, all have a high expectation of privacy, and the terms of this Agreement are intended to preserve and protect such expectation of privacy.
SALARY RANGE &amp; BENEFITS:
Salary range - $80,000 - $110,000 (DOE), with competitive benefit package-<ul><li>
Medical, Dental, Vision, Life Insurance</li><li>
Dependent Care Flexible Spending Account</li><li>
401K with up to 7% employer match</li><li>
Paid Time Off</li><li>
Annual Fitness Bonus</li><li>
Cellphone Allowance</li><li>
529 College Saving Account</li><li>
Scholarship Opportunities</li><li>
Retail Spa and Golf shop discounts</li><li>
Ambassador Recognition Activities and Events</li><li>
Eligible for Annual Member Holiday Fund</li><li>
Free Ambassador Fitness, Golf &amp; Tennis Clinics (when available)</li><li>
Work Tango Recognition and Incentive Programs</li></ul>
TO APPLY: Submit your resume, cover letter, and provide answers to the required questions.<ul><li>Martis Camp Club is an equal opportunity employer.</li></ul> 

JND6DTiKQR</div>

Executive Assistant to the Chief Operating Officer (COO)

Home Care Providers of Texas Inc.

<div>Job Title
Sr. Executive Vice President of SW Operations &ndash; Home Health, Hospice, Personal Care Services &amp; Therapy
Location: Flexible within the region (Texas, New Mexico, Indiana); regular travel across all service areas.
Reports To: Chief Executive Officer
Direct Reports: 4 Vice Presidents of Operations (one for Home Health, one for Hospice, one for Personal Care Services and one for Therapy)
Position Summary
The President of Operations is a strategic, outcomes-driven executive responsible for the operational, clinical, financial, and regulatory performance of the company&rsquo;s Home Health, Hospice, Personal Care Services and Therapy across Texas, New Mexico, and Indiana. This leader translates strategy into execution, ensures exceptional patient/family experience, drives referral growth, and sustains high-quality, compliant care while optimizing efficiency and profitability. The role stewards a $129M portfolio with a $55M expense base and leads four VP-level operators, fostering a cohesive, data-informed, high-performance culture.
Scope &amp; Scale<ul><li>
Annual Revenue: ~$129 million</li><li>
Expense Budget: ~$55 million</li><li>
Geography: Multi-state operations (TX, NM, IN)</li><li>
P&amp;L Ownership: Full regional P&amp;L accountability, including revenue growth, margin expansion, and cost management across all service lines.</li></ul>
Key Responsibilities
1) Strategic Leadership &amp; Growth<ul><li>
Own regional strategy and annual operating plans for all four service lines; align resources to meet revenue, margin, and patient care goals.</li><li>
Develop market expansion plans (de novos, tuck-in acquisitions, service mix optimization) and integrated care pathways across Home Health, Hospice, Personal Care and Therapy.</li><li>
Lead referral development (health systems, physicians, post-acute networks, payers, MCOs, ACOs) and strengthen value-based partnerships.</li><li>
Build a unified brand experience across states and service lines.</li></ul>
2) Financial &amp; P&amp;L Management<ul><li>
Deliver the P&amp;L: meet/exceed targets for revenue, EBITDA margin, cash flow, and cost containment.</li><li>
Budget ownership for the $55M expense plan; drive disciplined labor productivity, visit utilization, supply, and overhead management.</li><li>
Revenue cycle performance: improve DSO, AR aging, authorization turnaround, and payer mix; partner tightly with Finance &amp; RCM.</li><li>
Capital allocation: prioritize investments (technology, clinical programs, talent) using ROI and payback analyses.</li></ul>
3) Operational Excellence<ul><li>
Standardize operating model and SOPs for intake, scheduling, case management, visit planning, interdisciplinary team coordination, and transitions of care.</li><li>
Throughput &amp; capacity management: optimize staffing models, productivity benchmarks, and census growth; reduce avoidable cancellations and missed visits.</li><li>
Continuous improvement using Lean/Six Sigma tools; drive cost-to-serve reduction and process reliability.</li></ul>
4) Clinical Quality &amp; Compliance<ul><li>
Accountable for quality outcomes:
</li><li><ul><li>Home Health: OASIS accuracy, Star Ratings, risk-adjusted readmission rates, timely initiation of care, HHVBP measures.</li><li>
Hospice: CHAPS/family satisfaction, symptom management, live discharge rate, length of stay (LOS), and interdisciplinary plan-of-care adherence.</li><li>
Personal Care Services: care plan compliance, caregiver reliability, service continuity, customer satisfaction.</li><li>
Therapy: functional outcome improvement (e.g., mobility and ADL performance), patient engagement and visit adherence, timely evaluations and reassessments, documentation accuracy and compliance, and payer-driven utilization management.</li></ul></li><li>
Regulatory stewardship: ensure federal and state compliance (e.g., CMS Conditions of Participation), survey readiness, corrective action plans, and policy adherence across TX, NM, IN.</li><li>
Clinical governance: partner with Chief Clinical Officer/Medical Directors on evidence-based protocols, high-risk case review, and clinical education.</li></ul>
5) Workforce &amp; Culture<ul><li>
Lead and develop four VPs of Operations; set clear KPIs, cadence, and accountability.</li><li>
Succession planning and leadership bench building across branch administrators, DONs/clinical leaders, and market directors.</li><li>
Talent strategy: recruiting, retention, incentive design, competency development, and engagement&mdash;especially for field clinicians and caregivers.</li><li>
Culture of safety and Just Culture principles; reinforce mission-driven, patient-centered values.</li></ul>
6) Customer &amp; Stakeholder Management<ul><li>
Voice of patient &amp; family: champion service excellence and rapid issue resolution.</li><li>
External relationships: health systems, referral sources, payers, state agencies; represent the organization in market forums.</li><li>
Community presence: foster partnerships with senior services, community groups, and hospice volunteer networks.</li></ul>
7) Data, Technology &amp; Innovation<ul><li>
Run the business by the numbers: build dashboards for census, productivity, quality, financials, and regulatory metrics; adopt a weekly/monthly ops cadence.</li><li>
Digital enablement: leverage EMR/EHR capabilities, mobile documentation, scheduling optimization, telehealth/remote monitoring as appropriate.</li><li>
Analytics-driven decision making: segment performance by market/service line; conduct root-cause analyses and implement corrective actions.</li></ul>
8) Risk Management &amp; Safety<ul><li>
Clinical risk mitigation: sentinel event review, infection control, medication safety, and after-hours escalation protocols.</li><li>
Operational risk: disaster readiness, supply chain stability, cybersecurity awareness, and business continuity across three states.</li></ul>
9) Cross-State Regulatory Nuance<ul><li>
Navigate state-specific requirements in Texas, New Mexico, and Indiana (licensure, staffing, supervision rules, emergency preparedness, scope of practice, Medicaid/MCO contracts), ensuring policies and training reflect state-level variations.</li></ul>
Success Metrics (KPIs)
Financial &amp; Growth<ul><li>
Net revenue &amp; EBITDA margin vs. plan; labor cost % of revenue; visit cost per episode/ per diem; DSO (&lt; target) and AR aging improvement; payer mix optimization; de novo ramp timelines; referral conversion rate; same-store growth.</li></ul>
Clinical Quality &amp; Compliance<ul><li>
Home Health Star Rating 4.0; HHVBP composite improvements; OASIS audit accuracy; 30-day readmission rate reduction.</li><li>
Hospice CHAPS 85th percentile; stable/appropriate LOS; live discharge within benchmarks; condition-of-participation survey outcomes (no condition-level deficiencies).</li><li>
Personal Care caregiver reliability rate; plan-of-care adherence; client satisfaction target.</li></ul>
Operational<ul><li>
Productivity (visits per clinician FTE), on-time start-of-care, scheduling efficiency, missed visit rate, visit utilization vs. care plan, branch survey readiness scores.</li></ul>
People &amp; Culture<ul><li>
Voluntary turnover; time-to-fill; leadership bench strength; engagement scores; safety incident rate.</li></ul>
Competencies<ul><li>
Strategic Agility &amp; Execution &ndash; turns strategy into measurable outcomes.</li><li>
Financial Acumen &ndash; manages budgets, margins, and RCM drivers.</li><li>
Clinical &amp; Regulatory Literacy &ndash; ensures safe, compliant, high-quality care.</li><li>
Operational Excellence &ndash; process discipline and continuous improvement.</li><li>
Leadership &amp; Talent Development &ndash; builds strong teams and culture.</li><li>
Relationship Management &ndash; trust-based partnerships with referrers and payers.</li><li>
Data-Driven Decision Making &ndash; uses analytics to guide action.</li><li>
Change Leadership &ndash; leads integration, standardization, and transformation.</li></ul>
Working Conditions &amp; Travel<ul><li>
Frequent travel (40&ndash;60%) across TX, NM, IN to branches, referral sources, payers, and regulatory engagements.</li><li>
Availability for after-hours escalation and incident management as needed.</li></ul>
Equal Opportunity Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status in accordance with applicable federal, state, and local laws.
New Day Healthcare&rsquo;s Purpose Statement<ul><li>
Commitment to what is right for patients and caregivers.</li><li>
Upholding an open spirit and treating everyone with honor and kindness.</li><li>
Understanding that investment returns are essential and reasonable.</li><li>
Building a long-term business with mission and purpose.</li><li>
Partnering with those that are not short-sighted parties (clinical, financial, strategic or acquaintances).</li><li>
Adhering to the management methods of Jesus Christ (moral, ethical, righteousness).</li><li>
Leadership that bases decisions on prayer, commitment and thoughtful conversation always exhibiting patience, honor and kindness.</li><li>
Demonstrating a commitment to a culture in which care comes first and as leaders we find a way to accommodate financial obligations under the guidance of stewardship.</li><li>
Commitment to care, quality, compliance and reason at-all-times.</li></ul> 
 
 
Requirements 
<ul><li>
10&ndash;15+ years of progressive leadership in post-acute or home-based care (Home Health and Hospice required; Personal Care/Private Duty and Therapy strongly preferred).</li><li>
Proven multi-site, multi-state P&amp;L ownership at $100M+ scale.</li><li>
Deep knowledge of CMS Conditions of Participation, HHVBP, OASIS, CHAPS, survey processes, and payer contracting (Medicare, Medicaid, MCOs, commercial).</li><li>
Demonstrated success in referral growth, clinical quality improvement, productivity optimization, and margin expansion.</li><li>
Strong command of RCM (authorizations, billing, collections, denial prevention) and operational analytics.</li><li>
Bachelor&rsquo;s degree (Business, Health Administration, Nursing, or related field).</li></ul>
Preferred<ul><li>
Master&rsquo;s in Healthcare Administration, Business (MBA), or related discipline.</li><li>
Clinical licensure (e.g., RN) beneficial.</li><li>
Lean/Six Sigma certification.</li><li>
Experience with EMR/EHR platforms used in home health/hospice; telehealth/remote monitoring programs.
</li><li><ul><li>Home Health and Hospice &ndash; Wellsky</li><li>
Personal Care Services &ndash; Vesta and Netsmart</li><li>
Therapy Services - Wellsky</li></ul></li></ul></div>

Sr. Executive Vice President of SW Operations

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Sr. Executive Vice President of SW Operations

Sr. Executive Vice President of SW Operations