Golden Link

Golden Link Group is a diversified organization operating across multiple business functions in the UAE, with active operations in Dubai and Ras Al Khaimah. We are looking for a capable and dependable HR / PRO professional who can manage both human resources administration and government liaison / public relations officer responsibilities for the Group.This role is ideal for someone who understands that the position supports a group of companies, not just a single office, and can effectively coordinate employee matters, labor and immigration processes, and government-related documentation across multiple locations.Role SummaryThe HR / PRO will be responsible for handling end-to-end HR operations, employee documentation, visa and labor processes, company licensing support, and coordination with relevant UAE government authorities. The role requires regular coordination for operations in both Dubai and Ras Al Khaimah, ensuring full compliance with labor, immigration, and administrative requirements for Golden Link Group.Key ResponsibilitiesHR Responsibilities<ul><li>Manage day-to-day HR administration for Golden Link Group entities in Dubai and Ras Al Khaimah.</li><li>Handle employee onboarding, induction, documentation, and joining formalities.</li><li>Prepare employment contracts, offer letters, salary certificates, NOCs, warning letters, experience letters, and other HR letters.</li><li>Maintain and update employee records, personal files, and HR databases.</li><li>Coordinate probation confirmations, contract renewals, leave records, attendance-related documentation, and employee status updates.</li><li>Support recruitment coordination, including interview scheduling, document collection, and joining processes.</li><li>Ensure compliance with UAE Labour Law and internal HR policies.</li><li>Coordinate employee medical insurance, Emirates ID, labor card, and other statutory requirements.</li><li>Assist management with HR reporting, employee matters, and administrative follow-up.</li><li>Support employee relations and address basic staff concerns in coordination with management.</li></ul>PRO / Government Liaison Responsibilities<ul><li>Handle all visa, labor, immigration, and Emirates ID processes for employees across the Group.</li><li>Process new employment visas, renewals, cancellations, status changes, and dependent-related documentation where required.</li><li>Liaise with relevant authorities such as MOHRE, GDRFA, ICP, free zones, municipalities, economic departments, chambers, immigration offices, and other government bodies.</li><li>Manage company trade license renewals, establishment cards, immigration cards, labor files, and related official documentation.</li><li>Track expiry dates of licenses, permits, visas, labor cards, passports, insurance, and other statutory documents to ensure timely renewals.</li><li>Prepare and submit applications, forms, supporting documents, and approvals required for government and regulatory processes.</li><li>Coordinate typing centers, Amer/Tasheel, medical centers, courier services, and other external service providers.</li><li>Ensure compliance with all legal and procedural requirements related to company and employee documentation.</li><li>Handle document attestation, notarization, translation, and other official processes when required.</li><li>Maintain proper records of all submissions, approvals, renewals, and government transactions.</li></ul>Administrative / Coordination Responsibilities<ul><li>Coordinate between different Golden Link Group offices, departments, and management regarding HR and PRO requirements.</li><li>Travel or coordinate work between Dubai and Ras Al Khaimah as required by operational needs.</li><li>Maintain confidentiality of employee and company information.</li><li>Provide timely updates to management on pending applications, renewals, compliance requirements, and employee documentation status.</li><li>Support general administration and operational documentation when required.</li></ul>Requirements<ul><li>Proven experience as an HR / PRO in the UAE.</li><li>Strong knowledge of UAE labour law, visa processes, labor/immigration procedures, and company documentation requirements.</li><li>Experience dealing with government departments and online portals in the UAE.</li><li>Ability to handle operations across multiple companies / group structure is preferred.</li><li>Experience supporting businesses with activities in Dubai and Ras Al Khaimah will be an advantage.</li><li>Strong documentation, follow-up, and organizational skills.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Proficient in MS Office and HR/admin documentation.</li><li>Valid UAE driving license is preferred.</li><li>Ability to work independently, manage deadlines, and handle confidential matters professionally.</li></ul>Preferred Candidate Profile<ul><li>Reliable, proactive, and detail-oriented.</li><li>Capable of handling both HR and PRO functions efficiently.</li><li>Strong in follow-up with government departments and internal teams.</li><li>Able to manage multiple tasks across different entities and locations.</li><li>Professional, presentable, and solution-oriented.</li></ul>What We Are Looking ForWe are looking for someone who understands that this is a group-level role supporting Golden Link Group across Dubai and Ras Al Khaimah, and who can take ownership of both employee-related HR processes and government-related PRO matters in a structured and professional manner.Job Type: Full-timePay: AED4,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Do you have the Ability to handle operations across multiple companies / group structure. </li><li>Do you have Strong documentation, follow-up, and organizational skills ?</li><li>Do you possess strong knowledge of UAE labour law, visa processes, labor/immigration procedures, and company documentation requirements.</li></ul>Experience:<ul><li>Proven HR &amp; PRO : 6 years (Required)</li><li>Dealing with Rak, RAKEZ Portal: 6 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

HR / PRO

HK Events

Role DescriptionThis is a full-time on-site role for a PRO/Mandoob located in Doha, Qatar. The role involves handling government-related documentation, permits, and approvals. Daily tasks include processing applications, renewing licenses, managing visa requests, and ensuring compliance with local regulations and legal requirements. The PRO/Mandoob will also liaise with government offices and keep up to date with relevant policies and procedures to support company operations effectively.Qualifications<ul><li>Knowledge of governmental procedures and regulations, including experience managing visa processes, licensing, and compliance</li><li>Experience in Events and Entertainment industry is preferred</li><li>Strong organizational and time management skills to ensure timely completion of all required documentation and processes</li><li>Excellent communication and interpersonal skills to liaise effectively with government officials and internal teams</li><li>Proficiency in Arabic and English (spoken and written) is essential</li><li>Proven ability to handle confidential documents and maintain discretion</li><li>Experience in a similar role in Qatar is highly preferred</li><li>Valid Qatari driving license and familiarity with local travel routes</li></ul>Job Types: Full-time, Temporary, Contract Contract length: 12 months

PRO/Mandoob

The Home Depot

<div>Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

Alfardan Real Estates LLC

Job SummaryThe PRO Assistant supports the Public Relations Officer in handling government-related documentation, visa processing, labor and immigration requirements, and other administrative tasks. The role ensures that company employees&rsquo; legal documents are processed efficiently and comply with government regulations.Key Responsibilities<ul><li>Assist the PRO in processing employment visas, renewals, cancellations, and status changes.</li><li>Coordinate with government departments such as Immigration, Labour, Emirates ID, and other authorities.</li><li>Prepare and submit documents required for visa applications, labor cards, Emirates ID, and medical tests.</li><li>Maintain and update records of employees&rsquo; passports, visas, Emirates IDs, and labor documents.</li><li>Track document expiry dates and ensure timely renewals.</li><li>Collect and deliver documents to and from government offices and typing centers when required.</li><li>Assist employees with government procedures and documentation requirements.</li><li>Ensure all paperwork is accurate and submitted within required timelines.</li><li>Maintain organized files and databases for all government-related transactions.</li><li>Support the PRO with other administrative and coordination tasks.</li></ul>Qualifications<ul><li>High school diploma or bachelor&rsquo;s degree in Business Administration or related field.</li><li>Previous experience in administration, HR support, or government relations is an advantage.</li><li>Basic knowledge of UAE visa and labor procedures preferred.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthWork Location: In person

PRO Assistant

Global Advisors Communications

<div>
 
 The PRO &amp; Driver is responsible for handling government-related processes, supporting employees with official documentation, and providing safe and reliable transportation for company needs.
 
 
 
 Key Responsibilities
 
 
 
 Public Relations Duties
 
 
 
 &middot; Process visas, work permits, renewals and cancellations
 
 
 
 &middot; Handle government transactions (labor, immigration, etc.)
 
 
 
 &middot; Renew company licenses, registrations, and certificates
 
 
 
 &middot; Assist employees with official documents and medical tests
 
 
 
 &middot; Maintain accurate records of all government submissions
 
 
 
 &middot; Ensure compliance with local labor and immigration laws
 
 
 
 Driver Duties
 
 
 
 &middot; Provide safe and timely transportation for staff and documents
 
 
 
 &middot; Deliver and collect official documents from government offices
 
 
 
 &middot; Maintain vehicle cleanliness and basic maintenance checks
 
 
 
 &middot; Follow traffic rules and ensure safe driving practices
 
 
 
 &middot; Keep logs of trips, fuel usage, and vehicle condition
 
 
 
 General Coordination
 
 
 
 &middot; Communicate with government officials and external agencies
 
 
 
 &middot; Coordinate with HR and Admin for required documents
 
 
 
 &middot; Provide status updates on applications and renewals
 
 
 - NOTE: This is an immediate hire job.
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 &middot; 2+ years of experience as a PRO and company driver
 
 
 
 &middot; Strong knowledge of local government procedures
 
 
 
 &middot; Valid driving license with a clean record
 
 
 
 &middot; Good communication and interpersonal skills
 
 
 
 &middot; Ability to handle confidential documents
 
 
 
 &middot; Organized, reliable, and able to work under pressure
 
 
 
 &middot; Owning a car is preferably
 
 
 
 
 
</div>

PRO & Driver

Tanmyah

Position: Mandoob Agent/ PRO-CoordinatorExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiPreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

PRO Coordinator

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