process improvement analyst

Eversource Energy

<div>Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship&mdash;either now or in the future&mdash;should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Role and Scope of Position:
 
Assist with process improvement and incident investigation activities in connection with the Gas Business Unit. This position works with project team members, subject matter experts, and other Eversource departments to develop and implement plans associated with Process Improvement Programs. This position will support both Connecticut and Massachusetts as needed.
Essential Functions:
<ul><li>Works with Program Administrators involved in Gas Process Improvement efforts</li><li>
Interacts regularly with Company subject matter experts, e.g., PSMS (Pipeline Safety Management System), QA (quality assurance), QC (quality control), Safety, Operations, Training, Engineering and/or others as needed, to continually identify process improvements to assist the Gas Business in moving toward a zero-incident culture.</li><li>
Develops knowledge of industry best practices, trends, industry-related regulatory and legislative changes impacting the gas business.</li><li>
Participates on committees or meetings focused on compliance, both internally and externally, such as for the Northeast Gas Association and the American Gas Association specific to Process Safety.</li><li>
Communicates in writing and verbally in a clear, effective and timely manner.</li></ul>
Process Improvement:<ul><li>
Provides input into the development of, and monitors process improvement metrics.</li><li>
Assists with process improvement reviews, Process Hazard Analysis (core risk-based tasks and complex projects), Safety Engagement Team (SET) participation.</li><li>
Participates in human performance initiatives with in the Gas Business; reviews to prevent incidents.</li><li>
Performs, leads and coordinates incident investigations and root cause analysis.</li><li>
Monitors hazard ID program and Near Miss Program ensures follow-up and reporting.</li><li>
Monitors lessons learned program, communication and tracking of internal and industry incidents.</li><li>
Provides Process Safety Management (PSM) support to Gas Operations; develops and conducts training on PSM processes.</li><li>
Supports Process improvement metric generation, including interpretation of data, and seeks to identify problems and opportunities for improving process safety performance;</li></ul>
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:<ul><li>
Ability to provide insight and perform detail-based analysis.
</li><li>Good written and verbal communication skills.
</li><li>Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.</li><li>
 Understanding of Federal and state (CT and MA) compliance requirements.
</li></ul>Education:
<ul><li>Bachelor&rsquo;s Degree required, preferably in Process Safety, Engineering, Business Management or Administration, Accounting/Finance, related discipline or equivalent experience.</li></ul>
Experience:
<ul><li>Minimum of three (3) to five (5) years utility or related industry experience</li><li>
Process Improvement Project Management and/or Compliance and Risk Management experience preferred</li></ul>
Licenses &amp; Certifications:
<ul><li>N/A</li></ul>
Working Conditions:
<ul><li>Work is performed primarily in an office environment which requires sitting, standing, walking and climbing stairs.</li><li>
 It also includes field visits which may include construction sites, rough terrain and production facilities.</li><li>
 Job requires traveling to other operating districts and companies within and outside of the state.</li><li>
Must be available to work emergency storm assignment as required.</li><li>
Must be available to travel between MA/CT/NH as necessary.</li></ul>
Mental Aspects:<ul><li>
Work includes calculating, comparing, technical writing, editing, planning, evaluating, interpreting, organizing, consulting, analyzing, designing, documenting, specifying, coordinating, implementing, presenting, etc.</li><li>
This role works in an environment that often requires the performance of multiple simultaneous activities where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.</li></ul>
Please submit a resume with your application.
#gasajd
#LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership &amp; accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$84,970.00-$94,410.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers&rsquo; needs is part of every employee&rsquo;s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor</div>

Process Improvement Analyst- Gas Operations

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Staffing Analyst, Business Process Improvement
Overview 
The Advisors Client Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include Strategy and Transformation, Performance Analytics, Marketing Services, Business Experimentation, and Specialised Program Delivery Tracks.
 
 
Advisors Client Services is the consulting arm of Mastercard Data and Services. We combine professional problem-solving skills with deep segment and functional expertise to address the challenges and opportunities of our clients. While specializing in the payments industry, we also work closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
 
 
The role of the Capacity Staffing Analyst is to work very closely with the Staffing Business Partner and team members within their co-hort, to ensure the Client Services organization is effectively executing against our strategy and to drive engagement within our teams. With a strong understanding and specialized knowledge of our business, the individual in this role is uniquely set up to ensure that people remain at the center of all that we do. 
 
Role 
<ul><li>Aggregate staffing needs at a track /cohort or geographical level, understanding specific engagement requirements and coordinating prioritization between projects</li></ul> 
<ul><li>In close cooperation with the Staffing Business Partner, assign the appropriate capacity to client engagements based on predefined criteria targeting optimization of resource utilization and learning opportunities for team members across areas of specialization and markets;</li></ul> 
<ul><li>Work using our internal systems and tools through all phases of the engagement lifecycle</li></ul> 
<ul><li>Aggregate track/cohort level or geographical level metrics and insights for management reporting purposes</li></ul> 
<ul><li>Work with their staffing peers to ensure appropriate and well thought through, balanced team structures are proposed thereby ensuring quality outcomes on the projects and success for the clients.</li></ul> 
<ul><li>Work collaboratively with other staffing peers globally and with the business within a structured framework and against set timelines to ensure efficient and smooth running of a weekly staffing batch-based process.
</li></ul> 
All about you 
Essential skills and experience: 
<ul><li>Partner at heart &ndash; Needs to work in very close partnership with Advisors Client Service team members and the rest of the Global Staffing team;</li><li>Business acumen &ndash; Good understanding of the business drivers that impact on overall revenue generation. Ability to understand when to be pragmatic and when to be firm.
</li><li>Strong interest in people well-being and development &ndash; focused on making the client services team member experience best in class</li><li>Client centric &ndash; strong focus on internal client relationships and ensuring service level satisfaction.
</li><li>Agile &ndash; Must be able to work in an agile environment with short sprints, changing briefs and requirements to pivot at short notice.
</li><li>Project Manager &ndash; Able to manage multiple priorities simultaneously</li><li>Strong individual contributor- able to self-manage independently, while coordinating with Track and global staffing teammates</li><li>Previous experience in a similar role in another professional services company beneficial.</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Staffing Analyst, Business Process Improvement

Mahoney Environmental

<div>We are seeking an experienced Business Application Analyst with a strong focus on optimizing business processes to join our team. The ideal candidate will have a deep understanding of various business functions and a proven track record of leveraging technology solutions to streamline operations, enhance efficiency, and drive organizational growth.
As the Business Application Analyst, you will play a vital role in analyzing, designing, and implementing process improvements across the organization. 
 
This is a hybrid role based out of our Woodridge, IL office. 3 days in office, 2 days working from home. 
 
The starting annual salary for this role is between $90,000 - $95,000.
Responsibilities:<ul><li>Business Process Analysis and Improvement:</li><li>Collaborate with cross-functional teams to assess current business processes, identifying pain points, inefficiencies, and areas for improvement.</li><li>Utilize your expertise to design and implement streamlined workflows that align with business objectives and enhance overall productivity.</li><li>Drive process standardization and best practice adoption to ensure consistent and efficient operations.</li><li>Technology Integration and Solution Design:</li><li>Evaluate existing and potential technology solutions to support process improvements and automation initiatives.</li><li>Work closely with internal stakeholders to understand their requirements and translate them into effective technology solutions.</li><li>Lead the integration of various business applications and systems to create a cohesive and efficient technology landscape.</li><li>Change Management:</li><li>Champion process improvement initiatives within the organization, driving user adoption and ensuring successful change management.</li><li>Develop and deliver training materials, workshops, and communication plans to facilitate smooth transitions to new processes and technologies.</li><li>Continuous Improvement:</li><li>Stay up to date with industry trends, emerging technologies, and best practices related to business process optimization.</li><li>Proactively identify opportunities for ongoing improvements and innovations within the organization.</li><li>Project management:</li><li>Lead complex projects.</li><li>Analyze and gather requests.</li><li>Customize and hands on capabilities.</li></ul> 
Education and Experience:<ul><li>B.S. in Data Science, Computer Science, Mathematics, or related field.</li><li>3+ years of experience as a Business Analyst or in a related role.</li><li>At least two years in SQL &amp; in Project Management.</li><li>At least two years with Power BI and DAX building effective data visualizations.</li><li>At least two years Oracle CPQ, Oracle Sales Cloud or Salesforce Sales Cloud, HubSpot.</li><li>At least two years of experience working with sandbox and production environments.</li><li>Oracle certifications preferred.</li></ul>
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
iK23TNWMOm</div>

Business Application Analyst

Amazon

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Global Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 
 
 Join the Unified Alternative Fulfillment (UAF) team a Program Analyst. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Deep Dive of Key Metrics and Data Analysis
 </li>
 <li>
 Identify useful data accumulated from multiple sources and take necessary actions
 </li>
 <li>
 Foresee implications based on current data and trends
 </li>
 <li>
 Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
 </li>
 <li>
 Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
 </li>
 <li>
 Train &amp; direct associates for action and conformance of norms &amp; practices
 </li>
 <li>
 Analyze data and propose features focusing on improving the Seller/Vendor experience
 
 
 </li>
 </ul>
 A day in the life
 
 
 As a Program Analyst, you&rsquo;ll drive and manage the implementation of creative, data-driven change in Amazon, supporting improvement projects and programs. Some Program Analyst are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
 
 
 Program Analyst have significant responsibilities, and you&rsquo;ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
 
 
 
 About The Team
 
 
 
 The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Knowledge of city topography and road network
 </li>
 <li>
 Experience in e-commerce, retail or advertising
 </li>
 <li>
 Experience with Microsoft Office products and applications
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of manufacturing or customer-facing environment experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A10377941
</div>

Program Analyst, Global Speciality Fulfillment (GSF)

vijay kumar

Position Title: Change Agent &ndash; Enterprise Excellence (Business Transformation Analyst / Process Improvement Analyst)Budget: PKR 273,000On-siteLocation: Karachi / IslamabadQualification: Bachelor&rsquo;s degree in Engineering, Business, Science, or a related field (Required)Eligibility Criteria:* Minimum 3+ years of experience in transformation, project management, or change management* Bachelor&rsquo;s degree (Engineering, Business, or relevant field)* Strong analytical and problem-solving skills* Excellent communication and stakeholder management abilities* Experience with Lean / Six Sigma methodologies* Proficiency in MS Office (Excel &amp; PowerPoint)* Exposure to Power BI, automation, or digital transformation is a plusResponsibilities:* Support operating model transformation and continuous improvement initiatives* Analyze business performance, processes, and customer journeys to identify gaps* Assist in designing future-state processes and operating models* Conduct data analysis, stakeholder interviews, and process mapping* Participate in problem-solving sessions and identify improvement opportunities* Track project progress, measure impact, and ensure benefits realization* Collaborate with cross-functional teams to implement solutions* Support change management activities and stakeholder alignmentJob Type: Full-timePay: Up to Rs270,000.00 per monthExperience:<ul><li>project management,: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Change Agent –BusinessTransformationAnalyst

HR Force International

About the Role:HR Force International is seeking a detail-oriented Process Analyst to join our team in Lahore. This role is critical in analyzing, improving, and streamlining business processes to drive efficiency and support operational excellence.Key Responsibilities:<ul><li>Analyze existing business processes and workflows</li><li>Identify bottlenecks and areas for improvement</li><li>Develop and implement process optimization strategies</li><li>Document processes, prepare reports, and maintain dashboards</li><li>Collaborate with teams across functions to ensure smooth operations</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or equivalent experience in Business Administration, IT, or related field</li><li>Strong analytical and problem-solving skills</li><li>Experience in process mapping, documentation, and reporting</li><li>Proficiency in MS Office or relevant business tools</li><li>Excellent communication and teamwork skills</li></ul>Pay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Business Process Analyst

Pacific Life

Job Description: 
Pacific Life is seeking talented Operations Quality Assurance Analysts to join our Consumer Markets Division in Omaha, Nebraska.
 
In this role, you will play a critical part in ensuring the accuracy, compliance, and quality of life insurance inforce processing activities. You will conduct detailed transaction audits, identify trends and root causes, and provide actionable insights that improve operational performance, reduce risk, and strengthen service quality across the organization.
 
This is an excellent opportunity for individuals looking to grow their career in operations quality, risk, and process improvement within a leading financial services organization.
 
How You’ll Make an Impact
 Perform detailed quality audits of life insurance inforce transactions, including financial, disbursement, policy change, and title change activity
 Evaluate transaction processing for adherence to established procedures, controls, regulatory requirements, and service standards
 Document audit findings and classify defect types, root causes, and emerging risk patterns
 Partner with operations leaders, trainers, and associates to clarify expectations and support corrective action planning
 Analyze audit results to identify trends, themes, and opportunities for operational improvement
 Contribute to reporting and insight development that informs leadership decision-making
 Support continuous improvement initiatives aimed at increasing quality, efficiency, and consistency
 Participate in calibration sessions to ensure audit accuracy, consistency, and alignment across reviewers
 
What Success Looks Like
 Consistently apply sound judgment and accountability when evaluating transaction quality and process adherence
 Identify meaningful trends and root causes that drive operational insights
 Deliver timely, accurate, objective, and actionable audit findings through accurate and clear documentation and communication
 Build strong partnerships with operations stakeholders to support quality improvement
 Contribute to a culture of continuous improvement and operational excellence
 
What You Bring
 1–4+ years of experience in quality assurance, auditing, compliance, transaction processing, insurance operations, financial operations, or operational risk/control environments
 Strong analytical and critical thinking skills with ability to identify patterns and root causes
 Exceptional attention to detail and documentation accuracy
 Ability to interpret and apply procedures consistently while exercising sound judgment
 Strong communication and partnership skills with ability to provide constructive feedback
 Ability to manage multiple priorities in a fast-paced environment
 Demonstrated adaptability and learning agility
 
What Will Make You Stand Out
 Experience in insurance, financial services, banking, healthcare claims, or other regulated operational environments
 Prior quality assurance, audit, compliance, or controls experience
 Knowledge of insurance operations or life insurance servicing
 Experience supporting process improvement or operational excellence initiatives
 
Recruiting Process
 Initial resume review
 Candidates selected for next steps will be notified via email
 Finalists will complete a recorded video interview through HireVue
 
Position Level & Compensation
 This role may be filled at either the Analyst I or Analyst II level based on qualifications and experience.
 
Compensation by Level: 
Analyst I: $26.30 – $32.15 per hour
 Analyst II: $31.88 – $38.97 per hour
 
Actual compensation will depend on experience, qualifications, and geographic location. Most employees are also eligible for additional incentive compensation.
 
You can be who you are.
 People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
 
Benefits start Day 1.
 Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
<ul>
<li>Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents</li>
<li>Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off</li>
<li>Paid Parental Leave as well as an Adoption Assistance Program</li>
<li>Competitive 401k savings plan with company match and an additional contribution regardless of participation.</li>
</ul>
#LI-RB1
 
Base Pay Range: 
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
 
Your Benefits Start Day 1
 
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
 
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
 
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
 
Paid Parental Leave as well as an Adoption Assistance Program
 
Competitive 401k savings plan with company match and an additional contribution regardless of participation
 
You Can Be Who You Are
 
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
 
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
 
EEO Statement: 
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Operations Quality Assurance Analyst

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