process improvement consultant

Talent International

<p>Our client, a leading Defence consulting firm, provides engineering, technical assurance, and logistics governance to ensure platform integrity and sustainment excellence across major Defence programs.</p> <p>We're seeking a skilled Business Process Mapping Consultant / Author to develop, maintain, and continuously improve processes that drive operational performance, safety, and compliance within a complex sustainment environment.</p> Key Responsibilities <ul> <li>Develop a suite of supporting processes to optimise performance across the sustainment enterprise.</li> <li>Create standardised processes, procedures, and work instructions across key functions: Maintenance, Supply Support, Engineering, Asset Management, and Commercial.</li> <li>Ensure all processes comply with ISO 9001 and ISO 55001 standards.</li> <li>Collaborate with policy authorities to align enterprise processes with current policy.</li> <li>Engage stakeholders to analyse needs, validate findings, and secure buy-in.</li> <li>Implement a methodology for ongoing process review, update, and improvement.</li> <li>Maintain configuration integrity and ensure process documentation remains current and relevant.</li> </ul> Qualifications <ul> <li>5+ years' experience in process mapping, improvement, and documentation.</li> <li>Proven ability to analyse current-state and design future-state processes.</li> <li>Experience with process modelling, governance, and ISO compliance (9001 / 55001).</li> <li>Active Defence Security Clearance (Baseline minimum).</li> <li>Qualification in Business Process Management, Quality, Engineering, Operations, or related field.</li> </ul> Why Join This Team <ul> <li>Work with a respected Defence consultancy shaping critical sustainment outcomes.</li> <li>Apply your process expertise to enhance engineering, logistics, and asset management systems.</li> <li>Contribute to a high-performing, mission-focused team in an environment that values excellence and improvement.</li> </ul> Ready to apply? <p>Submit your details and attach your resume below. If you're passionate about process excellence in the Defence sector, we'd love to hear from you.</p>

Business Process Mapping Consultant /...

Wipro

<div>
 Job description:
 <br/>
 <br/>
 Job Description
 <p>
  <strong>
   Job Role &amp;&nbsp;&nbsp;Responsibility/Designation
  </strong>
 </p>
 <p>
  Quality and Process Excellence Consultant
 </p>
 ͏
 <p>
  <strong>
   Delivery Process/ Function&nbsp;Name
  </strong>
 </p>
 <p>
  Quality
 </p>
 ͏
 <p>
  <strong>
   Educational Qualification
  </strong>
 </p>
 <p>
  B.Sc. / BE / B Tech/ MBA/ B.Stat
 </p>
 ͏
 <p>
  <strong>
   Skills ( Must Have)
  </strong>
 </p>
 <ul>
  <li>
   Problem solving tools/ analytical skills &Atilde;&sbquo;&Acirc;&middot;
  </li>
  <li>
   Excellent communication / interpersonal, facilitation skills &Atilde;&sbquo;&Acirc;&middot;
  </li>
  <li>
   High energy level, confident, assertive and team player
  </li>
 </ul>
 ͏
 <p>
  <strong>
   Experience ( Minimum)
  </strong>
 </p>
 <ul>
  <li>
   &Atilde;&sbquo;&Acirc;&middot; Functional knowledge of Six Sigma, Statistical tools, Quality &amp; Process re-engineering
  </li>
  <li>
   &Atilde;&sbquo;&Acirc;&middot; Exposure to ISO, CMMi or COPC will be added advantage
  </li>
  <li>
   &Atilde;&sbquo;&Acirc;&middot; Consulting experience in Shared Services Set up/BPO space is desirable
  </li>
 </ul>
 <p>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Experience: 3-5 Years
  <br/>
  .
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 </p>
</div>


Process Excellence Consultant L1

Sagility

<div><h2 class="jobSectionHeader"><b>About Sagility</b></h2>
<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction.<p></p><div><div><div><div><div><div><div><p><b>
Job title:</b></p></div></div></div></div></div></div></div>
Trainee Process Consultant<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Education: </b>Any Graduate</p><p></p><p><b>
Experience: </b>0-1 Year</p><p></p><p><b>
Roles &amp; Responsibilities:
</b></p><p></p><ul><li><p>Possess basic knowledge of G&amp;A - Member Grievance - Non Voice</p></li><li><p>
Good reasoning and analytical skills</p></li><li><p>
Able to communicate fluently in the language required for the function/location</p></li><li><p>
Active listening skills</p></li><li><p>
Passion to learn</p></li><li><p>
Influencing skills</p></li><li><p>
Ability to comprehend the process requirement well</p></li><li><p>
Adhere to attendance and punctuality norms</p></li><li><p>
Acquiring knowledge &amp; skills of related areas of the process</p></li><li><p>
Processing claims/developing projects/handling calls as per the process guidelines</p></li><li><p>
Adhering to the SLA, understanding Quality &amp; Auditing parameters</p></li><li><p>
Meeting assigned productivity goals</p></li><li><p>
Understanding and adhering to quality standards
</p></li><li><p>Meeting TAT</p></li></ul><p></p><p><b>
Mandatory Skills</b>:</p><p></p><ul><li><p>
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.</p></li><li><p>
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.</p></li><li><p>
Ability to understand basic data and take appropriate action.</p></li><li><p>
Ability to drive individual and team efficiency and productivity through effective and efficient metric management.</p></li><li><p>
Ability to coach, train, and motivate employees and evaluate their performance.</p></li><li><p>
Ability to strategically lead and develop team towards improved performance.</p></li><li><p>
Ability to delegate and manage work loads and projects across functions within the organization.&bull; Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.</p></li></ul><p></p><p><b>
Preferred Skills</b>:</p><p></p><ul><li><p>
MS office</p></li><li><p>
Typing skills &amp; computer skills</p></li><li><p>
Effective communication in English</p></li><li><p>
Good analytical skills</p></li><li><p>
Comprehending ability</p></li></ul><p></p><div><div><div><div><div><div><div><p><b>
Location:</b></p></div></div></div></div></div></div></div>
Indore, Brilliant Summit, Block -B, Plot no-16India</div></div>

Trainee Process Consultant

ISO Management Consultancy

<p><b>About the job</b></p><p>We are seeking a highly motivated English /arabic speaking Business Process Improvement Specialist to join our team and lead initiatives that enhance the end-to-end customer experience.</p><p>This role is responsible for analyzing the process mapping AS-IS and to be process, identifying gaps and data touch points ,key customer interactions, identifying pain points, and driving process enhancements across various functions including operations, IT, call centers, and last-mile delivery. The ideal candidate is , data-driven, and experienced in continuous improvement methodologies. Should have sound knowledge of visio/aries / powerBI /automation and business process mapping and iso 9001</p><p><b>Key Responsibilities</b></p><ul><li>Map and analyze interactions across multiple touchpoints.</li><li>Identify friction points and operational inefficiencies in the customer journey.</li><li>Design and implement improvements to reduce customer effort, improve first-time resolution rates, and shorten turnaround times.</li><li>Optimize processes with the customer at the center of all initiatives.</li></ul><p>Work closely with teams across operations, IT, customer service, and last-mile delivery to embed Customer service &amp; exceelence goals into process design.</p><ul><li>Use metrics such as NPS, CSAT, and service-level data to identify trends and prioritize areas for improvement.</li><li>Collaborate with the Strategy team to define and monitor key service KPIs, including complaint resolution time and customer wait time.</li><li>Ensure all process changes align with established customer experience standards.</li><li>Maintain and update SOPs for all relevant customer-facing functions.</li><li>Incorporate insights from customer surveys, social listening tools, and frontline staff into process redesigns.</li></ul><p>Promote a mindset of continuous, customer-focused improvement across the organization through workshops and engagement programs.</p><p><b>Qualifications &amp; Experience</b></p><p><b>Education</b></p><ul><li>Bachelor&rsquo;s degree in Industrial Engineering, Business Administration, or a related field.</li></ul><p><b>Certifications</b></p><ul><li>Lean Six Sigma (black Belt ), TQM .Kaizen, BPM, or ISO Quality Management Systems certification preferred.</li><li>Knowledge and experience of BPMN tools</li></ul><p><b>Experience</b></p><ul><li>5 -8 years in process improvement, operational excellence, or customer experience roles.</li><li>Experience in insurance ,real estate , or service-based industries is highly desirable.</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p>

Process Improvement Specialist

AcuTech Group, Inc.

<div><div><p><b>Who We Are:</b></p>
<p>
AcuTech Group, Inc. is a premier provider of process safety, risk management, chemical security, industrial fire protection engineering, and emergency management services. We have deep expertise in Process Safety Management (PSM), Training, Implementation, Auditing, Process Hazard Analyses (PHA's), Hazard and Operability Studies (HAZOPs), Quantitative Risk Assessment (QRA) and Facility Siting, among other engineering and consulting services. AcuTech has deep specialization in the oil and gas, chemical, LNG, petrochemical, renewables, hydrogen, and other industries handling hazardous materials. Our industry experts deliver these services to leading privately held and publicly traded companies, as well as government agencies, and state sponsored entities globally.</p></div><p></p><p><b><br>
About the Job:
</b></p><p>AcuTech Consulting Group is growing rapidly and seeking highly qualified and motivated <b>Process Safety Consultants </b>in Qatar to help fuel our growth. Candidates would join a highly respected team of industry leading PSM experts on challenging projects for many of the world's and region's largest corporations. <b>Assignments will primarily be based out of Qatar, KSA and other GCC Countries.</b></p>
<p>
These positions offer an excellent opportunity for personal and professional growth. AcuTech is a well-established, successful, and growing company that offers competitive salary, bonus and benefits based on experience and position.</p>
<p><b>
What You'll Do:</b></p>
<p>
As part of AcuTech's Qatar team, you will work directly with clients on projects spanning all aspects of process safety and risk management. Successful candidates will proactively apply engineering and problem-solving skills to meet challenging safety and business objectives while seeking out leadership and growth opportunities. Candidates must have high technical acumen, be self-motivated, independent, organized, able to work effectively under direction of senior engineers, and handle multiple work assignments and projects.</p>
<p><b>
What's Required:</b></p>
<ul>
<li>Senior Consultants: 10-15+ years' experience required; ability to develop and lead cross-functional teams, manage client relationships, develop business and utilize strong project and people management skills.</li>
<li>Consultants: 5-10+ years' experience; self-motivated, independent, organized, able work effectively under direction of senior engineers, handle multiple work assignments and projects and seek professional growth and development.</li>
<li>All Roles:</li>
<li><ul><li>BE/BTech/BS/ME/MTech/MS in related engineering field (chemical, electrical, mechanical, fire protection, safety)</li>
<li>Relevant experience in process safety management, process or engineering design environment, manufacturing operations, and/or consulting environment.</li>
<li>Ability to develop consulting business, including developing proposals and making presentations</li>
<li>Self-motivated, independent, strong leadership and organizational skills.</li>
<li>Excellent English verbal and written communication skills, interpersonal skills, client service and commitment to client satisfaction.</li>
<li>Strong analytical, problem-solving, and facilitation skills and a consultative approach in supporting customer projects.</li>
</ul></li></ul><ul><li>Experience in developing, implementing, or managing PSM programs</li>
<li><ul><li>Demonstrated experience in developing, writing, and implementing PSM plans, procedures, design philosophies, design bases, engineering specifications, standard operating procedures</li>
<li>Demonstrated experience developing and evaluating/auditing PSM management systems and advising management at all levels of the organization to effect positive change to operational excellence.</li>
<li>Demonstrated experience in developing and delivering technical training, workshops, and train-the-trainer programs.</li>
<li>Act as a mentor to client personnel, ensuring effective knowledge transfer and building the client's capacity to sustain the PSM program long-term.</li>
<li>Proven experience working in brownfield operating environments</li>
</ul></li>
</ul><p><b>What's Preferred</b></p>
<ul>
<li>Experience and expertise in PSM Technical Services such as:</li>
<li><ul><li>Process hazard analyses (PHA), and risk assessments, or related studies, such as Design Review, HAZID, What-If, HAZOP, FMEA, ENVID, SIMOPS, Layer of Protection Analysis (LOPA), Bowtie Analysis, ALARP Demonstration</li>
</ul></li><li>Safety Instrumented Systems services such as:</li>
<li><ul><li>Safety integrity level (SIL) assessment, safety integrity level (SIL) assessment based on recognized knowledge of IEC61511 and related standards</li>
</ul></li><li>Experience with Quantitative Risk Assessment Studies such as:</li>
<li><ul><li>Consequence Modelling</li>
<li>QRA, and Occupied Building Risk Assessment</li>
<li>Toxic Gas Risk Assessment</li>
<li>Fire and Explosion Risk Assessment</li>
<li>EERA, ESSA</li>
<li>3-D F&amp;G Mapping</li>
</ul></li></ul><ul><li>Safety Critical Equipment Identification and Performance Standards Development</li>
<li>Proficiency in Qatar Energy MAHM Framework, Saudi ARAMCO Standards is an advantage</li>
<li>Experience in the Middle East is an advantage</li>
<li>Ideal candidates will be &quot;Seller Doers&quot; with existing client connections and an ability to generate new business.</li>
</ul><div><p>
Diversity, Equity, and Inclusion are core values at AcuTech, and we are passionate about building and sustaining an inclusive and equitable working environment for all. AcuTech is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws.</p></div></div>

Process Safety Engineering Consultant

Smart tech

<p><b>Responsibility Deliverable</b></p><p>&middot; Planning and Scheduling</p><p>&middot; Checking lock and key activity</p><p>&middot; Consultant management /sub-contractor management</p><p><b>Tasks &amp; Activities</b></p><p>&middot; Updating details on software on regular basis.</p><p>&middot; Update all activity in bar chart from start date and end date in details.</p><p>&middot; Planning and Scheduling</p><p>Labour planning, Machinery planning, hourly basis</p><p>Maintaining the budget.</p><p>&middot; Machinery management- Hourly Basis, Distance of murum filing/soil filling/Trip of dumpar or tractor in 1 hour.</p><p>&middot; Checking activity - Center line/plum/level/shuttering&amp; reinforcement/concreate/brickwork and finishing.</p><p>&middot; Consultant management /Sub-contractor management.</p><p>&middot; Sub-contractor management &ndash; Work order, Payment schedule, Labour planning.</p><p>&middot; Consultant Management &ndash; Architect, R.C.C designer,3D Planner/All consultants.</p><p>&middot; Quality Management.</p><p>&middot; Quality assurance.</p><p>&middot; Quality planning.</p><p>&middot; Quality control.</p><p>&middot; Quality improvement.</p><p>&middot; Cube testing.</p><p>&middot; Slump cone testing.</p><p>&middot; Material testing.</p><p>&middot; Physical testing.</p><p>&middot; RERA Process</p><p>&middot; Helping in RERA certification process by coordinating with accountant and RERA consultant.</p><p><b>Measurement Metrics</b></p><p>&middot; As per Bar chart work should be done. Not more than 2% variable.</p><p>Job Type: Full-time</p><p>Pay: ₹20,000.00 - ₹40,162.21 per month</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Experience:</p><ul><li>total work: 1 year (Required)</li></ul><p>Work Location: In person</p>

civil site engineer

Qiddiya | القدية

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Senior leadership role within Design Excellence, part of CDU
  </li>
  <li>
   Provides strategic, hands-on support to Business Units for consultant engagement
  </li>
  <li>
   Acts as a key enabler for world-class design consultants across all disciplines
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive procurement support, governance, and standardized processes for consultant engagement
  </li>
  <li>
   Lead development of consultant database, templates, and guidelines
  </li>
  <li>
   Ensure consistent, value-driven engagement across all project types and scales
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Candidate Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Subject Matter Expert (SME) in design and development across multiple sectors
  </li>
  <li>
   Proven experience in KSA or GCC giga-projects
  </li>
  <li>
   Strong ability to collaborate and influence within a complex organization
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Essential Duties and Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Strategic Leadership:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement detartments frameworks and tools for consultant engagement
  </li>
  <li>
   Act as liaison between Business Units, Central Procurement, and consultants
  </li>
  <li>
   Champion continuous improvement and innovation in consultant management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data &amp; Performance Management:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain a centralized consultant directory with performance metrics
  </li>
  <li>
   Ensure data accuracy and accessibility for informed decisions
  </li>
  <li>
   Create dashboards and reports for performance tracking
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Standardization:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop templates, guidelines, and procedures (e.g., Design Brief, Selection Guideline)
  </li>
  <li>
   Ensure compliance with design standards and procurement policies
  </li>
  <li>
   Monitor adoption and provide feedback for improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Engagement:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with Business Units to align consultant capabilities with project needs
  </li>
  <li>
   Build strategic relationships with global consultants and industry leaders
  </li>
  <li>
   Represent DPS in internal and external forums to promote best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Qualifications:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Master's degree in Architecture, Engineering, Urban Design, Project Management, or related design field (supported by relevant experience).
  </li>
  <li>
   Property Development qualifications or certifications are an advantage
  </li>
  <li>
   Professional registration with an internationally recognized body preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Skills
  </strong>
  :
  <br/>
  <br/>
 </strong>
 <strong>
  Design &amp; Development Expertise:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Broad experience across the full project lifecycle, identifying improvement opportunities and implementing new processes
  </li>
  <li>
   Strong familiarity with design management procedures, manuals, and guidelines from large-scale regional projects
  </li>
  <li>
   Deep understanding of consultant engagement strategies and procurement processes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Strategic &amp; Technical Competence:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven ability to solve complex problems using innovative and lateral thinking
  </li>
  <li>
   Knowledge of KSA regulatory environment, governing agencies, and codes across multiple design typologies
  </li>
  <li>
   Experience in tracking project progress, ensuring alignment with vision, KPIs, and quality standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership &amp; Communication:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Committed to excellence and efficiency, streamlining processes for quality outcomes
  </li>
  <li>
   Exceptional organizational, analytical, and time management skills, with strong communication ability
  </li>
  <li>
   Confident in stakeholder engagement at all organizational levels; fluent in English (Arabic is an advantage)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technology &amp; Tools:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficient in MS Office suite., with advanced Excel and Power BI preferred
  </li>
  <li>
   Skilled in digital collaboration platforms and data-driven reporting tools
  </li>
  <li>
   Comfortable leveraging technology for process optimization and decision-making
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Behavioral Attributes:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactive and solution-oriented, with a strong sense of ownership
  </li>
  <li>
   Ability to lead in complex, matrixed organizations, fostering a culture of empowerment and knowledge sharing
  </li>
  <li>
   Resilient under pressure, capable of managing multiple priorities and deadlines effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Years of Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   18+ years of relevant experience in project coordination and governance, preferably within large-scale projects and/or multidisciplinary environments
  </li>
  <li>
   Experience in the Middle East is essential
  </li>
  <li>
   Previous client-side experience in real estate or property development is a distinct advantage
  </li>
 </ul>
</div>


Director - Design Procurement Support

Search 10000+ Process improvement consultant jobs near you this January. New roles added regularly across leading industries. Apply today.