process improvement specialist

noon

<div>
 
 
 Job title: Process Improvement Specialist, Customer Support
 
 
 
 
 Location: Sheikh Zayed, Giza (On Site)
 
 
 
 
 Reporting to: Process Improvement Lead
 
 
 
 
 
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Integration &amp; Support Manager who can help us move even faster.
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 Job Description
 
 
 
 The Process Improvement Specialist is responsible for driving operational excellence across customer service and delivery functions. The role focuses on analyzing workflows, redesigning policies, and implementing scalable processes that enhance efficiency, consistency, and customer experience.
 
 
 The ideal candidate is proactive, insights-driven, and detail-oriented, with strong analytical and communication skills. This role will influence how Noon Food continuously improves, using data and insights to shape operations and customer service standards.
 
 
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 Responsibilities:
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 1. Process Analysis &amp; Optimization
 
 
 <ul>
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 Conduct deep-dive analysis of workflows to identify bottlenecks, inefficiencies, and opportunities for improvement.
 </li>
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 Redesign existing policies and create new, scalable processes that align with organizational goals.
 </li>
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 Standardize and simplify processes to ensure consistency and sustainability.
 </li>
 </ul>
 
 
 2. Data-Driven Decision Making
 
 
 <ul>
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 Track KPIs and operational data, translating findings into actionable insights for leadership.
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 Build reporting structures to monitor process health, efficiency, and adoption rates.
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 Recommend corrective actions based on performance metrics and trend analysis.
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 </ul>
 
 
 3. Implementation &amp; Adoption
 
 
 <ul>
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 Develop clear documentation and playbooks to support new processes.
 </li>
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 Drive adoption across teams through training, guidance, and consistent communication.
 </li>
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 Ensure smooth integration of improvements into daily operations.
 </li>
 </ul>
 
 
 4. Cross-Functional Collaboration
 
 
 <ul>
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 Partner with CS, Product, and Operations teams to resolve process gaps.
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 Act as a bridge between teams to ensure alignment and accountability in execution.
 </li>
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 Support rollouts of new initiatives, ensuring minimal disruption to operations.
 </li>
 </ul>
 
 
 5. Continuous Improvement &amp; Governance
 
 
 <ul>
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 Lead continuous improvement initiatives to enhance efficiency and customer experience.
 </li>
 <li>
 Establish governance around process updates, ensuring accuracy and version control.
 </li>
 <li>
 Support both operational and strategic decision-making with structured problem-solving approaches.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need:
 
 
 
 We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions&mdash;whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:
 
 <ul>
 <li>
 
 Experience:
 
 Minimum 3 years of CS experience (Experience of operations, quality, or business support functions is preferable.)
 </li>
 <li>
 
 Skills:
 
 Strong in process mapping, problem-solving, and data analysis.
 </li>
 <li>
 
 Industry Knowledge:
 
 Background in e-commerce is preferable. .
 </li>
 <li>
 
 Leadership:
 
 Ability to influence and work with different teams.
 </li>
 <li>
 
 Communication:
 
 Clear and effective in both writing and speaking.
 </li>
 <li>
 
 Project Management:
 
 Able to handle multiple tasks and deliver results on time.
 </li>
 <li>
 
 Analytical Thinking:
 
 Ability to interpret data, diagnose problems, and develop structured solutions.
 </li>
 <li>
 
 Process Design:
 
 Skilled at mapping, redesigning, and scaling operational processes.
 </li>
 <li>
 
 Data &amp; Insights:
 
 Strong use of KPIs and reporting tools to guide decision-making.
 </li>
 <li>
 
 Collaboration:
 
 Effective at working across multiple teams and stakeholders.
 </li>
 <li>
 
 Communication:
 
 Ability to clearly document, explain, and train teams on process changes.
 </li>
 <li>
 
 Project Management:
 
 Capable of managing multiple initiatives simultaneously.
 </li>
 <li>
 
 Customer-Centric Mindset:
 
 Committed to improving both operational efficiency and customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who Will Excel?
 
 
 
 We&rsquo;re looking for candidates who thrive in a fast-paced, high-growth environment. The right person is a problem solver, data-driven thinker, and structured executor who is comfortable working with ambiguity while driving measurable improvements.
 
 
 At noon, we operate with high standards, radical candor, and a strong bias for action. We want someone who will raise the bar, challenge inefficiencies, and build processes that last.
 
</div>

Process Improvement Specialist

Amazon

<div>
 
 Description
 
 
 
 To continue to drive process excellence within our transportation business, we are currently looking for a continuous improvement junior specialist which we call it internally (ACES Specialist).
 
 
 As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization on Egypt Last mile logistics operations. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations, first mile stations, line haul operations providing station with sufficient knowledge and appropriate tools to improve performance.
 
 
 
 Main Responsibilities
 
 
 
 As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You will support of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
 
 
 Support improvement of OTR (on the road), UTR (under the roof), Linehaul performance, mainly productivity metrics like shipments per route, truck utilization, throughput per hour, process path rates, deliveries per paid hour etc.
 
 
 Contribute to deployment of process standards and upgrades within the delivery station partnering with station management and several stakeholders.
 
 
 Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
 
 
 This role will be based in the delivery stations. You are willing to work in non-traditional shift patterns which include nights.
 
 
 
 About The Team
 
 
 
 You will be joining ACES EG cost and productivity team, focusing on EG productivity improvement agenda.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
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 1+ years of Microsoft Office products and applications experience
 </li>
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 High school or equivalent
 </li>
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 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
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 Work 40 hours/week, and overtime as required
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 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
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 2+ years of Microsoft Office products and applications experience
 </li>
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 1+ year work experience in any field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3079497
</div>

ACES Specialist, AMZL

QinetiQ

<div>Company Overview:
<div>
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).</div><div></div><div> 
QinetiQ US&rsquo;s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.</div><div></div><div> 
Why Join QinetiQ US?</div><div></div><div> 
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.</div>
Position Overview:
<div>
Far Ridgeline Engagements, a QinetiQ US company, is seeking a Business Process Specialist to provide business analytic support to the Intelligence Community. The Business Process Specialist will use their expertise to analyze program performance and support process improvement.</div>
Responsibilities:
<ul><li>Supports process improvement through conducting analysis using internal program and external benchmark data.</li><li>
Determines areas of risk and improvement by developing / refining / monitoring metrics to create identification of and justification for improvements.</li><li>
Conducts statistical analysis to measure production, performance, and usage of services and products.</li><li>
Performs record keeping functions, ensuring all visualization and production activities such as visualization requests, product formatting, and dissemination are captured within the relevant database.</li><li>
Performs ad hoc and recurring business analytic support that includes, but is not limited to, business process mapping of intelligence-related activities, performance measures of intelligence&ndash;related activities, surveying stakeholders, statistical analysis of intelligence-related activities, and process improvement analysis.</li><li>
Supports development of standards by conducting analysis using existing SOPs and policies.</li><li>
Performs business analytic support.</li><li>
Identify business process improvements and document standards for functions related to development.</li><li>
Provide input to policies and procedures.</li><li>
Produce briefing and reference materials.</li><li>
Conduct briefings and attend staff-level meetings when requested.</li><li>
Assist in the development of knowledge management.</li><li>
Performs other job-related duties as assigned.</li></ul>
Required Qualifications:
<ul><li>Eight (8) years of experience related to the Business Process Specialist role with at least a portion of the experience within the last two (2) years.</li><li>
Current TS/SCI security clearance with the ability to obtain a Counterintelligence polygraph. #QinetiqClearedJob</li><li>
Comprehensive mission knowledge and skills that affirms completion of developmental training and experiences for the Business Process Specialist.</li><li>
Ability to guide teams in researching multifaceted or critical problems.</li><li>
Ability to work independently with minimal oversight and direction.</li><li>
Ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced.</li><li>
Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution</li><li>
Ability to develop concise, insightful, and comprehensive products for defense intelligence.</li></ul>
Preferred Qualifications:
<ul><li>Desired to have a Masters Degree in an area related to the Business Process Specialist position.</li></ul>
Company EEO Statement:<div></div><div> 
Accessibility/Accommodation:</div><div>
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 4 and let us know the nature of your request and contact information.</div><div></div><div> 
QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.</div></div>

Business Process Specialist, Senior

EQ United

<div>Description: 
The SOP, Process &amp; Inventory Control Specialist will be responsible for process management and inventory control. They will document, develop, improve, and train warehouse processes and will conduct and supervise inventory counts as needed. 
Responsibilities:<ul><li>
Develop and document Standard Operating Procedures (SOPs). The SOPs will be formalized, documented, trained, and monitored to ensure SOPs are being followed.</li><li>
Training New Employees and Coaching existing employees on SOPs. Train new employees on General processes and Customer processes. Monitor activity of warehousemen and ensure that SOPs are being followed. Coach them when they are not. Inform management of issues.</li><li>
Continuous Improvement to Processes &ndash; with goals of improving accuracy, efficiency and customer service.</li><li>
Work with Management to find out which client processes need improvement in efficiency. Determine areas for development and improvement in process to make the accounts profitable.</li><li>
Get feedback from employees on how to improve processes.</li><li>
Assist in figuring out how to mistake proof operations.</li><li>
Inventory control &ndash; Responsible for managing processes to maintain inventory accuracy</li><li>
Cycle count items with discrepancies and determine root causes of inaccuracy. Suggest corrective actions and solutions.</li><li>
Manage physical counts in warehouse, working in conjunction with the office.</li></ul>
Requirements:<ul><li> 
Strong technical documentation skills</li><li>Strong analytical, oral, and written communication skills</li><li>Understanding and familiarity with warehousing and forklift skills is a plus</li><li>Ability to lead without authority to ensure documents move through the required review and approval steps</li><li>Experience with Inventory accuracy</li><li>Proficient in Microsoft Office Products</li></ul></div>

SOP, Process & Inventory Control Specialist

CITY STARS

An operations specialist is a professional responsible for optimizing daily activities within a company by analyzing workflows, improving processes, and managing resources. Their duties can include streamlining operations, coordinating between departments, ensuring quality standards, and resolving issues to increase efficiency and productivity. The specific tasks vary by industry and can range from administrative support and budgeting in an office to managing supply chain logistics in manufacturing or handling customer accounts in banking. Key responsibilities<ul><li>Process improvement: Analyzing and optimizing workflows, recommending new procedures, and implementing changes to increase efficiency and reduce costs.</li><li>Coordination: Liaising between different departments to ensure alignment with company goals and smooth execution of daily activities.</li><li>Performance monitoring: Tracking operational data, creating performance reports, and ensuring compliance with quality standards and regulations.</li><li>Problem-solving: Identifying and resolving bottlenecks and other operational issues, often requiring a mix of analytical and practical skills.</li><li>Resource management: Overseeing aspects like inventory, supply orders, and project management to support daily operations.</li></ul>Job Type: Full-time

Operation Specialist

Value Engineering Pakistan

<div>
 The
 
 Business Process Optimisation Specialist
 
 will be responsible for mapping, documenting, and enhancing organizational workflows to drive efficiency and standardization across departments. This role involves creating detailed process flow diagrams, developing and maintaining SOPs, and collaborating with department heads to identify improvement opportunities. The ideal candidate will combine analytical thinking with technical proficiency in process mapping tools to ensure that all business operations are clearly defined, optimized, and aligned with company standards.
 
 
 <ul>
 <li>
 Process Mapping. Develop detailed process flow diagrams using tools like Microsoft Visio, Lucidchart, Zapier Canvas or similar software.
 
 </li>
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 Documentation. Create and maintain standard operating procedures (SOPs), work instructions, and process manuals.
 
 </li>
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 Database Management. Compile, update, and maintain various databases, ensuring data accuracy and integrity.
 
 </li>
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 Analysis. Collaborate with department heads to analyze existing processes and identify areas for improvement.
 
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 Standardization. Ensure all process documentation adheres to company standards and industry best practices.
 
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 Training Support. Assist in the development of training materials based on documented processes.
 
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 Continuous Improvement. Regularly review and update documentation to reflect process changes and improvements.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Qualification. Bachelor's degree in Business Administration, Management, or a related field.
 
 </li>
 <li>
 Experience. Minimum 2 years of experience in a similar role.
 
 </li>
 <li>
 Proven experience in process documentation and flowcharting.
 
 </li>
 <li>
 Proficiency in process mapping tools (e.g., Microsoft Visio, Lucidchart, Zapier Canvas).
 
 </li>
 <li>
 Strong analytical and problem-solving skills.
 
 </li>
 <li>
 Excellent written and verbal communication skills.
 
 </li>
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 Attention to detail and a commitment to accuracy.
 
 </li>
 <li>
 Ability to work independently and manage multiple projects simultaneously.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Competitive Salary
 
 </li>
 <li>
 Annual Leaves
 
 </li>
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 In-house Gym Facilities
 
 </li>
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 Internal Training's
 
 </li>
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 Career Growth Plan
 
 
 
 
 </li>
 </ul>
</div>

Business Process Optimisation Specialist

Zekelman Industries

<div>You may not know our name, but you know our products. What we make is part the places where we live, work and play &ndash; all day, everyday.
Zekelman is a family of companies &mdash; 100% domestic manufacturers &mdash; with a legacy dating back to 1877. We&rsquo;re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.
We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more.
Come build a career you believe in.
About the Role
As a Continuous Improvement Specialist at Picoma, a division of Zekelman Industries, located in Cambridge, OH, you will play a key role in optimizing operational processes and driving continuous improvement initiatives across the plant. This position requires a detail-oriented and analytical professional with strong project management and problem-solving skills who can translate data into actionable strategies that enhance productivity, quality, and safety.
You will collaborate closely with plant leadership, production teams, and cross-functional departments to identify improvement opportunities, implement best practices, and ensure process standardization. This role is perfect for someone who thrives in a fast-paced manufacturing environment, enjoys working hands-on with teams, and is passionate about efficiency, safety, and innovation.
Work Model: On-site, with occasional travel to other Zekelman facilities, vendor visits, and trade events.
What You&rsquo;ll Do<ul><li>Leads and promotes safe work practices in compliance with company policies and regulatory standards.</li><li>Develops, documents, and maintains detailed work instructions for all key operational processes.</li><li>Benchmarks team performance, identifies improvement opportunities, and develops action plans to enhance productivity and quality.</li><li>Implements process improvement initiatives using lean manufacturing and statistical analysis techniques.</li><li>Collaborates with teams to execute improvement plans and measures their effectiveness.</li><li>Utilizes internal expertise and external resources to resolve technical challenges and optimize performance.</li><li>Drives continuous improvement across all areas of operations, challenging teams and leadership to achieve higher performance levels.</li><li>Prepares reports and communicates progress and outcomes to the Plant Manager and relevant stakeholders.</li><li>Supports training and coaching efforts to ensure sustainable process improvements.</li><li>Travels occasionally to other company locations and vendors as needed.</li></ul>
Who You Are<ul><li>Post-secondary degree or equivalent experience in a related field, with focus on lean manufacturing, statistical analysis, or project management.</li><li>Demonstrated experience leading continuous improvement or lean process initiatives in an industrial or manufacturing environment.</li><li>Strong analytical mindset with the ability to apply statistical tools to evaluate and improve processes.</li><li>Excellent communication skills, both written and verbal, with the ability to clearly present data and improvement plans.</li><li>Highly organized and detail-oriented, capable of managing multiple projects simultaneously in a fast-paced environment.</li><li>Skilled at working collaboratively with local and remote colleagues to achieve common goals.</li><li>Able to teach and coach others effectively, balancing accountability with patience and clarity.</li><li>Demonstrates strong planning and organizational skills, including the ability to define scope, objectives, risks, and expected outcomes for improvement projects.</li></ul>
What You&rsquo;ll Get
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, loyalty awards, and much more:<ul><li>Competitive Compensation</li><li>Bonus Plan &amp; Profit-Sharing Opportunities</li><li>401(k) with Company Match</li><li>Comprehensive Health, Dental &amp; Vision Insurance</li><li>Tuition Assistance Program</li><li>Paid Vacation &amp; Holidays</li><li>Employee Loyalty Awards</li></ul>
Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.
M/F/D/V
We are Zekelman Industries.
We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.
We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.</div>

Continuous Improvement Specialist

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