process lead

Thrive Freeze Dry

<div><p><b>Production Lead</b></p><p><b>
Sunday- Tuesday (Alternating Wednesdays) 5:00am- 5:00pm</b></p><p></p><p><b><br>
JOB SUMMARY</b></p><p>
The Production Lead is responsible for overseeing and coordinating the activities of the production team. This role ensures that production schedules are met, quality standards are maintained, and safety protocols are followed. The Production Lead will manage daily operations, provide leadership and training to team members, and collaborate with other departments to optimize production processes. The ideal candidate will have strong leadership skills, knowledge of processes, and a commitment to continuous improvement.</p><p></p><p><b><br>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES INCLUDE:</b></p><p>
To perform this job successfully, an individual must be able to perform each essential functions/duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties/functions may be added or assigned</p><br>
<p></p><ul><li>
Work with the Supervisor to lead the production team, ensuring all team members understand their roles and responsibilities.</li><li>
Provide training, guidance, coaching and support to team members to enhance their skills and performance.</li><li>
In the absence of a supervisor, conduct start up team meetings to communicate production goals, updates, and any issues that need to be addressed.</li><li>
In alignment with the Supervisor, oversee daily operations, ensuring production schedules are met and products are processed efficiently.</li><li>
Monitor equipment performance, troubleshoot issues, and coordinate with maintenance teams for repairs and preventative maintenance.</li><li>
Ensure all production activities comply with company standards, SOPs, and safety guidelines.</li><li>
Maintain high-quality standards throughout the production process, conducting regular inspections and quality checks.</li><li>
Address any quality issues promptly and implement corrective actions to prevent recurrence.</li><li>
Collaborate with the Quality Assurance team to ensure all products meet regulatory and customer requirements.</li><li>
Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.</li><li>
Provide progress reports to the Supervisor.</li><li>
Monitor production metrics and analyze data to identify trends and areas for improvement.</li><li>
Stay updated on industry best practices and incorporate them into the production processes.</li><li>
Maintain accurate production records, including batch records, equipment logs, and quality control documents.</li><li>
Prepare and submit regular reports on production performance to management.</li><li>
Promote a culture of safety within the production team, ensuring compliance with all health and safety regulations.</li><li>
Address any safety concerns promptly and implement measures to mitigate risks.</li><li>
Step in and perform the responsibilities of the supervisor during their absence and maintain the expectations of a supervisor during that time.</li><li>
Maintain regular and consistent attendance.</li><li>
Perform all other related duties as assigned or needed.</li></ul><p><b>
SAFETY REQUIREMENTS INCLUDE:</b></p><ul><li>
Comply with the Environmental Health Safety &amp; Security (EHS&amp;S) policies and applicable regulatory and company EHS&amp;S rules and requirements.</li><li>
Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.</li><li>
Attend scheduled EHS&amp;S training program.</li><li>
Actively support the organization&rsquo;s efforts to meet or exceed EHS&amp;S goals and plans.</li><li>
Recommend improved EHS&amp;S practices.</li><li>
Practices safe work habits and follows general safety procedures such as proper lifting and bending, ergonomics, proper use of equipment and use of personal protection equipment (PPE).</li><li>
Adheres to and ensures lockout procedures are followed any time the equipment is being cleaned or maintained.</li></ul><p><b>
PRODUCT SAFETY AND QUALITY</b></p><ul><li>
Place high priority on food safety, quality, and sanitation by understanding and executing Thrive Freeze Dry&rsquo;s food safety and sanitation policies and procedures.</li><li>
Hold self and others accountable to Thrive Freeze Dry food safety &amp; sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates.</li><li>
Adheres to and ensures Product Safety and Quality standards are followed.</li><li>
Adheres to and ensures GMP&rsquo;s regarding food contact packaging as it pertains to the employee.</li><li>
Adheres to and ensures Thrives food safety, product defense standards and quality objectives complies with all SQF system requirements.</li></ul><p><b>
MINIMUM REQUIREMENTS:</b></p><p>
The list below represents the knowledge, skill, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
High school diploma or equivalent;</li><li>
Associate or bachelor's degree in a related field preferred</li><li>
Minimum of 2 years of experience in production or a similar manufacturing environment.</li><li>
1 year in a leadership role preferred</li><li>
Strong leadership and team management skills.</li><li>
Excellent problem-solving and troubleshooting abilities.</li><li>
Strong attention to detail and commitment to quality.</li><li>
Good communication and interpersonal skills.</li><li>
The ability to manage multiple tasls.</li></ul><p><b>
PHYSICAL REQUIREMENTS</b> - Must be able to perform the following functions with or without accommodations:</p><ul><li>
Ability to stand for extended periods and perform repetitive tasks.</li><li>
Ability to lift and carry up to 30 pounds.</li><li>
Ability to work in varying temperature conditions. The job is performed under occasional temperature variations and in a food manufacturing production environment.</li><li>
Occasional lifting, carrying, pushing, and/or pulling; occasional stooping, kneeling, crouching, and frequent fine finger dexterity.</li><li>
Unrestricted visual and audio abilities are required for the safety of all employees.</li><li>
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.</li><li>
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</li></ul></div><p></p>

Process Lead

Julphar

<div></div><div><div><div><div><div><p>At Julphar, we are on a journey of culture transformation &amp; our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.</p>
<p>Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.</p><br>
<p></p>
<ul>
<li><p><b>Job Summary/Main Purpose</b></p><br>
<p></p>
<p>
The Technical Service Process Lead in the Quality Control division is responsible for maintenance &amp; troubleshooting, documentation team &amp; samples receival. Optimizing quality control processes, ensuring product quality and regulatory compliance, and leading a team of QC professionals at Julphar HQ. This role involves coordinating cross-functional teams, conducting audits, and maintaining adherence to industry standards and cGMP principles, leading QC processes and projects.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Responsible for overseeing and leading quality control processes and projects within the department, ensuring that products meet quality standards and regulatory requirements. The role involves process optimization, managing QC projects, and coaching and guiding the team.</li>
<li>Develop, implement, and maintain QC processes to improve efficiency and product quality.</li>
<li>Analyze current QC processes and propose improvements to optimize performance.</li>
<li>Coordinate with cross-functional teams, including R&amp;D, regulatory affairs, production, and compliance.</li>
<li>To manage maintenance/trouble shooting activities for QC related instruments/systems. To manage related communication with the suppliers and the stakeholders.</li>
<li>To manage documentation team, which is responsible for SOP revision, training, and sample receiving.</li>
<li>Ensure that all products meet internal and external quality standards.</li>
<li>Conduct audits and inspections to maintain compliance with regulatory requirements.</li>
<li>Coach, guide and train QC staff to ensure a high level of competency and motivation.</li>
<li>Analyze quality data to identify trends and areas for improvement.</li>
<li>Prepare and present reports on QC activities and project progress to management.</li>
<li>Ensure adherence to industry regulations and standards (current regulatory &amp; cGMP requirements).</li>
<li>To adhere with the cGMP principles (premises, personal, equipment, documentation, QMS and audit) and to maintain them in an effective manner.</li>
<li>To check and ensure proper usage of all the QC equipment.</li>
<li>To train the QC personnel on all the applicable procedures, specifications, testing methods and qualify analysts to perform various QC analysis.</li>
<li>To train the QC personnel on all the applicable procedures, specifications, testing methods and qualify analysts to perform various QC analysis.</li>
<li>To ensure the analysis is performed correctly as per applicable procedures and the raw data is checked for correctness, accuracy and compliance.</li>
<li>To perform investigation for the lab incidents, OOS, OOL results, deviations and take appropriate corrective and preventive actions.</li>
<li>Follow up &amp;close all the EQMS actions (CAPA, OOS, Deviations, CC)</li>
<li>To involve and support external and internal audits and to close the audit observations on time.</li>
</ul>
<div></div><ul><li>Apart from the above, the works assigned by the Head of the department/designee.</li></ul><br>
<p></p>
<p><b>
Core Competency</b></p>
<ul>
<li>In terms of Competency, you are highly oriented with a strong sense of accountability &amp; ownership,</li>
<li>Excellent communication, interpersonal and presentation skills.</li>
<li>Technical Competencies: In-depth knowledge of the industry's standards and regulations guidelines excellent knowledge of reporting procedures and record keeping, must have experience in handling Regulatory Authorities audits and questions and accordingly set up the action plan</li>
<li>Having an Analytical mind with ability to think diversely and understand the big picture, Methodical and diligent with outstanding planning abilities, an analytical mind able to &quot;see&quot; the complexities of procedures and regulations</li>
<li>Capable of suggesting ideas in a structured manner and having good command on English language.</li>
<li>High on communication and collaboration, having an ability to manage multiple stakeholders at a time.</li>
<li>Strong eye for details, having expertise to understand, review and implement the compliance inputs from Quality point of view.</li>
<li>In-depth knowledge of the industry&rsquo;s standards and regulations guidelines, excellent knowledge of reporting procedures and record keeping.</li>
<li>Must be able to manage tasks and priorities and easily adapt to changing situations.</li>
<li>Ability to create cross functional relations and manage conflicts.</li>
<li>Problem Solving and high agility on taking right scientific decisions.</li></ul><br>
<p></p>
<p><b>
Qualifications, Key Experiences / Functional Knowledge Requirements:</b></p><p><br>
</p>
<div></div><ul><li>Minimum 7 years of experience in QC/QA department.</li>
<li>Must be experienced in managing complex and sensitive operational challenges.</li>
<li>Bachelor&rsquo;s degree in chemistry or pharmacy</li>
<li>Proven experience in quality control</li>
<li>Strong knowledge of regulatory requirements and quality standards relevant to the industry.</li>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
<li>Strong leadership and team management capabilities.</li></ul></li></ul><br>
<div>
</div><p></p><p>We value people from different backgrounds. Could this be your story? Apply today or visit www.Julphar.net to read more about us and the journey of Julphar</p></div></div></div></div></div><p></p>

Process Lead - Quality Control

SentiLink

<div><div><p>Location</p><div>
United States</div></div><div><p>
Employment Type</p><div>
Full time</div></div><div><p>
Location Type</p><div>
Remote</div></div><div><p>
Department</p><div><p>
Other G&amp;A</p></div></div></div>
<br><div><div><div>SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We&rsquo;re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.</div><p>
We&rsquo;ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.</p><p>
We&rsquo;ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list every year since 2023. Last but not least, we&rsquo;ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.</p><p>
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you&rsquo;re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.</p><p></p><p>
Role:</p><p>
We are seeking an AI Strategy and Process Lead to institutionalize the use of AI across core business processes. The mission of this role is to create increasing scale on costs by systematically identifying, implementing, and measuring AI-enabled improvements that drive meaningful productivity gains.</p><p>
Starting with two pilot functions, this leader will design a repeatable framework for AI opportunity identification, deployment, governance, and performance measurement. Success in this role will be defined by sustained, measurable improvements in cost efficiency, cycle time, and quality &mdash; and by building an internal capability that enables responsible, scalable AI adoption across the organization.</p><p></p><p>
Responsibilities:
</p><p><b>AI Opportunity Identification and Prioritization</b></p><ul><li><div>
Partner with functional leaders to identify high-leverage processes suitable for AI enablement.</div></li><li><div>
Map workflows, quantify baseline performance (cost, time, quality), and prioritize opportunities based on ROI and feasibility.</div></li><li><div>
Develop clear business cases for AI investments, including expected impact and risks.</div></li></ul><p><b>
Implementation and Execution</b></p><ul><li><div>
Lead end-to-end deployment of AI tools and workflow redesign across pilot functions.</div></li><li><div>
Redesign processes to embed AI natively rather than layering tools onto existing inefficiencies.</div></li><li><div>
Coordinate cross-functionally to ensure adoption, training, and operational continuity.</div></li><li><div>
Ensure compliance with data security, privacy, and risk standards.</div></li></ul><p><b>
Measurement and Performance Management</b></p><ul><li><div>
Define standardized metrics to assess AI impact (e.g., cost per unit, throughput, error rates, headcount leverage).</div></li><li><div>
Establish dashboards and reporting cadences to track performance.</div></li><li><div>
Deliver sustained productivity improvements in pilot processes, with documented performance over at least six months.</div></li><li><div>
Present regular updates to executive leadership on outcomes, risks, and expansion opportunities.</div></li></ul><p><b>
Framework and Capability Building</b></p><ul><li><div>
Develop and document a repeatable AI evaluation and implementation framework.</div></li><li><div>
Create internal playbooks, governance guidelines, and training materials for responsible AI usage.</div></li><li><div>
Establish an intake process for AI ideas across the company.</div></li><li><div>
Expand the program beyond initial pilots as results are validated.</div></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><div>
5+ years of experience in process transformation, operations, automation, or strategic initiatives in a high-growth environment.</div></li><li><div>
Demonstrated success delivering measurable productivity, cost, or quality improvements.</div></li><li><div>
Strong analytical capability with comfort defining metrics and evaluating ROI.</div></li><li><div>
Practical familiarity with AI tools, workflow automation platforms, and modern productivity systems.</div></li><li><div>
Experience operating in regulated or data-sensitive environments is preferred.</div></li><li><div>
Proven aility to influence cross-functional stakeholders and drive adoption without direct authority.</div></li><li><div>
Excellent written and verbal communication skills, particularly with executive audiences.</div></li></ul><p>
This role is suited for a builder who combines operational rigor with pragmatic technical fluency. The focus is not experimentation for its own sake, but durable productivity gains and scalable institutional capability.</p><p></p><p><b>
Compensation:</b></p><p>
$140,000 - $220,000/year + equity + benefits</p><p><i>
Note: This salary range is inclusive of multiple career levels, and the actual base salary within that range will be determined by several components including but not limited to the individual's education, experience, skills, and qualifications.</i></p><p></p><p><b>
Perks:</b></p><ul><li><div>
Employer paid group health insurance for you and your dependents</div></li><li><div>
401(k) plan with employer match (or equivalent for non US-based roles)</div></li><li><div>
Flexible paid time off</div></li><li><div>
Regular company-wide in-person events</div></li><li><div>
Home office stipend, and more!</div></li></ul><p></p><p><b>
Corporate Values:</b></p><ul><li><div>
Follow Through</div></li><li><div>
Deep Understanding</div></li><li><div>
Whatever It Takes</div></li><li><div>
Do Something Smart</div></li></ul></div></div><p></p>

AI Strategy and Process Lead

Victaulic

<div><p><b>Job Description</b></p><p></p><div>
The Business<b> </b>Process Training Lead manages the design, development, and delivery of role-based process and system training across Victaulic&rsquo;s global user community. This role partners with stakeholders across manufacturing, branch operations, supply chain, sales, customer care, quality, tools and rentals, fabrication, and finance to support consistent, effective process execution.</div><div>
The scope of training includes Victaulic&rsquo;s mission-critical Enterprise Resource Planning (ERP) processes and integrated systems, including but not limited to Infor M3, Adobe Commerce Cloud, Salesforce, and related applications. The Process Training Lead works closely with Victaulic IT and Global Process Owners (GPOs) to deliver accurate, engaging learning experiences that drive process adherence, system proficiency, skill development, and organizational performance.</div><div>
Using Victaulic-approved Organizational Change Management (OCM) and Learning &amp; Development best practices, the Process Training Lead ensures users are prepared, engaged, and capable of effectively executing their roles. This position plays a key role in supporting go-live readiness and post-implementation stabilization by aligning training to business outcomes, role expectations, and behavioral adoption&mdash;not just knowledge transfer&mdash;and by ensuring training documentation remains current as processes evolve. <b>This position is not eligible for visa sponsorship.</b></div><div></div><div><div><b>
Key Responsibilities:</b><br>
<b>Program Ownership &amp; Governance</b></div><ul><li>
End to end accountability and project management for the Project Unite Training Program.</li><li>
Build rapport quickly with executive leadership, vendors, establishing credibility through business acumen and instructional design expertise.</li></ul><ul><li>
Serve as the primary training lead for Project Unite, partnering with IT, OCM, GPOs, and Workstream Leads to align training strategy with overall project timelines, readiness milestones, and governance decisions.</li><li>
Identify and escalate training-related readiness risks and partner with project leadership to define mitigation plans.</li></ul><div><b>
Needs Analysis &amp; Design</b></div><ul><li>
Conduct training needs assessment and training gap analysis for impacted users in collaboration with Victaulic Global Process Owners (GPOs) and Workstream Leads (WSLs).</li><li>
Oversee the Instructional design of training materials for the Project Unite Enterprise Resource Planning (ERP) software suite, targeting end users, vendors and/or customers, with complementary learning experiences.</li><li>
Define role-based learning paths that clearly articulate &ldquo;what is changing,&rdquo; &ldquo;what is expected,&rdquo; and &ldquo;how success is measured&rdquo; for each impacted group.</li></ul><div><b>
Development &amp; Quality Assurance</b></div><ul><li>
Manage a team of internal and/or external training developers that will build the materials designed and provide feedback and quality assurance for the final materials.</li><li>
Coach Partner with Victaulic training delivery Subject Matter Experts (SMEs) on train-the-trainer best practices that encourage participation, and authentic skills practice.</li><li>
Establish training quality standards and review checkpoints to ensure accuracy, consistency, and usability across global regions.</li></ul><div><b>
Delivery &amp; Facilitation</b></div><ul><li>
Identify and engage Victaulic Subject Matter Experts as trainers and design an effective train-the-trainer program that equips them to confidently and consistently delivers high-quality training within their functional areas.</li><li>
Manage delivery of virtual, in-person, and blended learning experiences using adult learning principles and experiential methods.</li><li>
Coordinate logistics for learning events, including confirmation of rosters, uploading materials to Victaulic University (LMS), technology setup for instructor-led training, and venue requirements.</li><li>
Evaluate training delivery feedback and adapt facilitation approaches based on participant needs, group dynamics, and cultural contexts.</li></ul><div><b>
Adoption, Reinforcement &amp; Transfer of Learning</b></div><ul><li>
Partner with Victaulic Subject Matter Experts, Instructional Designers and ePMO &amp; Operational Excellence to refine program content based on delivery insights.</li><li>
Partner with leaders to reinforce new behaviors post-training and support sustained adoption beyond initial rollout.</li><li>
Plan spot audits to assess participant skill demonstrations and provide developmental feedback.</li></ul><div><b>
Measurement &amp; Continuous Improvement</b></div><ul><li>
Establish metrics to evaluate training effectiveness, learner readiness, and skill proficiency.</li><li>
Monitor training completion, proficiency indicators, and post-go-live feedback to assess readiness and inform continuous improvement efforts.</li><li>
Conduct ongoing assessment and continuous improvement of the Project Unite Training Program.</li></ul><div><b>
Capability Building &amp; Innovation</b></div><ul><li>
Share observations about skill gaps, emerging needs, and program effectiveness with ePMO &amp; Operational Excellence and workstream leadership.<ul><li>
Contribute insights from delivery experience to inform program redesign and measurement strategies.</li><li>
Oversee execution plan to support participants' transfer of learning back to the workplace through action planning and follow-up.</li><li>
Customize examples, case studies, and application exercises to reflect participants' business challenges and regional contexts.</li><li>
Stay current with technical training techniques, adult learning research, and business user development trends.</li><li>
Work with Victaulic and software vendor centers of excellence to remain current of the latest software update and training improvement opportunities.</li><li>
Seek out new methods and approaches to enhance end user engagement and learning transfer.</li><li>
Conduct assessment and continuous improvement of the Project Unite Training Program.</li></ul></li></ul><div><b>
Qualifications:</b><b>
</b></div><ul><li><ul><li>5+ years of experience supporting ERP implementations in an organizational change and training capacity.</li><li>
Experience with training program management and leadership of training teams in corporate environments.</li><li>
Demonstrated ability to confidently seek alignment with senior leaders and diverse audiences.</li><li>
Strong understanding of adult learning principles, behavioral change, and ERP competencies.</li><li>
Excellent communication, interpersonal, and group management skills.</li><li>
Experience with virtual facilitation platforms (Teams, etc.) and learning technologies.</li><li>
Cultural awareness and experience facilitating across global audiences preferred.</li><li>
Hands-on experience with Infor M3 and Cloud based applications preferred.</li><li>
Willingness to travel up to 10+% for in person training program evaluations and stakeholder engagement.</li><li>
 Ability to operate effectively in fast-paced, complex transformation environments and exercise sound judgment when balancing speed, quality, and readiness.</li></ul></li></ul><div><b>
</b></div><div><b>
** This position is not eligible for visa sponsorship.</b></div><div>
</div><div><i>
EEO Statement: Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status</i></div><div>
</div><div>
#TOP123</div><div>
#LI-JB1</div><div>
#LI-ONSITE</div><div><b>
</b></div><div><b>
Victaulic Staffing Partner Communication Policy</b></div><div><i>
All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, and/or the imposition of a mandatory probation period before any future business can resume. Additionally, non-compliance may lead to a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process.</i></div></div></div>

Business Process Training Lead

GE Aerospace

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
Special Process Engineer in SPM team provides technical support to GE Aerospace/Customer Repair Shops and GE Aerospace Engineering Resources on Repair/Overhaul Process Manuals for GE Commercial Aircraft Engines. The role requires horizontal partnership with GE Engine Services Shops, Repair Engineering, Suppy Chain and EMS Organizations to ensure robust technical solutions for the customer. This role has a direct effect on short-term and some long-term business goals. Job location is at Turkey Technology Center, Kartal/ İstanbul.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Site Overview:</b></p><p>
GE Aerospace has an advanced engineering center located in İstanbul, Kartal, complemented by cutting-edge laboratories in Kocaeli, Gebze. Additionally, our offices in İstanbul and Ankara provide essential support to commercial and defense engines across the country. The highly skilled engineers at the T&uuml;rkiye Technology Center also contribute to GE Aerospace&rsquo;s engineering work on indigenous programs, new engine programs, software development, and additive manufacturing, supporting the country&rsquo;s position as an advanced aerospace hub. We are committed to a culture based on respect for people and provide professional growth opportunities for our employees. Join us and find an opportunity to shape the future of flight.</p><p></p><p><b>
Role Overview:</b></p><ul><li>
Special Process Engineer in SPM team provides technical support to GE Aerospace /Customer Repair Shops and GE Aerospace Engineering Resources on Repair/Overhaul Process Manuals for GE Commercial Aircraft Engines.</li><li>
The role requires horizontal partnership with GE Engine Services Shops, Repair Engineering, Supply Chain and Material and Processing Organizations to ensure robust technical solutions for the customer.</li><li>
This role has a direct effect on short-term and some long-term business goals. Job scope involves working with Repair Special Processes Team and other GE Aerospace Engineering resources to substantiate/ revise GE Commercial Repair/Overhaul Standard Practices Manual (SPM) in terms of special processes and consumables.</li></ul><p></p><p><b>
The Ideal Candidate: </b>Hold bachelor&rsquo;s degree (or higher) in Materials Engineering or a related discipline and at least 5 years of aerospace/aviation MRO experience. They communicate clearly in written and spoken English, work independently as a self-starter, and collaborate effectively across cross-functional teams. They move quickly while maintaining strong technical rigor, detailed documentation, and a continuous-learning mindset.</p><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Bachelor&rsquo;s (or higher) in Materials Engineering, or similar engineering degree</li><li><p>
5 years of experience of MRO aerospace / aviation industry</p></li><li>
Ability to communicate clearly and effectively in writing and orally in English.</li><li>
Proven self-starter and independent worker who can work with cross-functional teams</li><li>
Fast in action but with detailed technical review and good documentation</li><li>
Strong teamwork and communication skills, eager to learn continuously</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Experience in MRO aerospace / aviation industry, component manufacturing/ repair</li><li>
Past working experience with Chemical Processes and Coating Technologies (i.e., PVD, CVD, EB-PVD; dry film lubricants / lubricating coatings, tribology, anti-wear coatings, thermal barrier coatings, slurry coatings , paints, corrosion protection surface treatments, anodization)</li><li>
Good level of understanding on materials, their physical and mechanical properties and processing; define and interpret qualification tests</li><li>
Ability to coordinate several tasks/projects simultaneously, strategically prioritize work with working closely with cross-functional teams.</li><li>
Work with Aviation - Repair Special Processes Team and GE Aviation Engineering resources to substantiate/ revise GE Commercial Repair/Overhaul Standard Practices Manual (SPM) in terms of special processes and consumables.</li></ul><p></p><p><b>
GE Aerospace T&uuml;rkiye offers you the following:</b></p><ul><li>
Strong inclusive and diverse company culture</li><li>
Being part of a dynamic global team</li><li>
Hybrid working model opportunity</li><li>
Flexible working hours</li><li>
Flexible benefit plan</li><li>
Enhanced paternity leave</li><li>
Health insurance with wide coverage including spouse and children</li><li>
Fitness Benefit</li><li>
Life Assurance</li><li>
Employee Assistance Program</li><li>
Employee Referral Program</li></ul><p></p><p>
At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense.</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Special Process Lead Engineer- Chemical Process and Coatings- Hybrid

The Hive

<p>As the Lead for Customer Experience, Processes &amp; System Automation, you are responsible for enhancing client interactions and streamlining internal processes through the implementation of innovative systems and effective communication strategies. Your role encompasses overseeing the operation of call centre services and auditing the performance of the Community Team, ensuring exceptional service delivery and fostering seamless client engagement.</p><p><b>Duties &amp; Responsibilities </b></p><ul><li>Lead the planning, execution, and evaluation of various system implementations designed to centralize and enhance client interactions across multiple channels.</li><li>Oversee the integration of support systems, ensuring they effectively address and resolve client complaints while improving response times and service efficiency.</li><li>Implement digital engagement solutions, such as chat and automation tools, to enhance client interaction, streamline processes, and improve overall client satisfaction.</li><li>Manage and Implement to optimize HRMIS systems to streamline enhancing the efficiency of HR operations and employee engagement. Develop and maintain comprehensive management systems that ensure all operational processes are aligned with the company&rsquo;s strategic goals and objectives.</li><li>Oversee all aspects of call centre services, ensuring high-quality customer support through effective call management and resolution strategies.</li><li>Establish and manage quality assurance frameworks to monitor service standards, providing training and feedback to team members to foster continuous improvement in call handling and customer interactions.</li><li>Create and maintain audit compliance systems to track performance metrics and service levels, ensuring adherence to internal and external standards.</li><li>Implement processes for continuous improvement in service delivery, utilizing client feedback and performance data to enhance the quality of service across all client communication channels</li><li>Manage all client communication channels to ensure cohesive and effective messaging, fostering strong relationships and trust with clients.</li><li>Oversee lead creation processes, ensuring they are executed efficiently and in alignment with strategic objectives to drive business growth.</li><li>Analyse and report on metrics related to client communication, call centre operations, and Community Team performance, identifying trends and areas for improvement.</li><li>Track and audit the performance of the Community Team, providing insights and recommendations to ensure alignment with strategic goals and enhance overall service delivery</li><li>Collaborate with various departments, including Marketing, Sales, and HR, to ensure alignment of customer experience initiatives and processes, fostering a culture of service excellence throughout the organization.</li><li>Act as a liaison between teams to facilitate communication and the sharing of best practices, driving a unified approach to customer engagement.</li></ul><p><b>Requirement</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li><li>Minimum of 5 years of experience in customer experience management, process improvement, or system automation.</li><li>Proven track record of managing call center operations, leading teams to achieve service excellence.</li><li>Experience in implementing digital engagement solutions and CRM systems.</li><li>Strong understanding of customer experience principles and best practices.</li><li>Excellent analytical skills, with the ability to interpret data and metrics to drive decision-making.</li><li>Outstanding communication and interpersonal skills, with the ability to build relationships and foster collaboration across departments.</li><li>Strong problem-solving skills and the ability to work under pressure in a fastpaced environment.</li><li>Relevant certifications in customer experience, project management, or quality assurance (e.g., Six Sigma, PMP, CCXP) are a plus.</li><li>Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and data visualization tools (e.g., Power BI).</li><li>Experience with call center management software and CRM systems.</li><li>Detail-oriented with a commitment to continuous improvement and excellence.</li><li>Strong leadership qualities with the ability to inspire and motivate teams.</li><li>Adaptable and open to change, with a proactive approach to overcoming challenges.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Experience & Process Automation Lead

Wood

<div><p><b>Remarkable people, trusted by clients to design and advance the world
</b></p><p>Wood is currently recruiting for Quality Lead to join our team in Doha, Qatar.
</p><p>The Portfolio Quality Lead is responsible for implementing the Contract Quality Program and Quality Plan on the project
</p><p>This is a long-term assignment based in Qatar.</p></div>
<br><div><p><b>Designing the future. Transforming the world
</b></p><p>Reflecting the market focus for the office in both brownfield and green field opportunities, multi-skilled personnel are sought, in particular those with experience in:
</p><p>Onshore Oil and Gas
<br>
Offshore Oil and Gas
</p><p><b>What we can offer
</b></p><ul><li><b>Meaningful and interesting projects </b>delivered to leaders of industry across oil and gas and emerging energy sectors
</li><li><b>Commitment to Diversity and Inclusion </b>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice
</li><li><b>Competitive salary </b>with regular salary reviews to ensure we are rewarding at the right level in line with the market
</li><li><b>Life Insurance </b>; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death
</li><li><b>End of Service Gratuity </b>; In line with Qatar Labor Law, upon completion of 1 years&rsquo; service employees are eligible for an End of Service benefit of three weeks for every year of service.
</li><li><b>Medical Insurance </b>: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000.
</li><li><b>Employee Assistance Programme: </b>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social &amp; financial well-being.
</li><li><b>Professional Memberships; </b>One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.
</li><li><b>Global connections </b>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
</li></ul><p><b>Responsibilities
</b></p><ul><li>The Project Quality Lead is responsible for development of the Quality Program and accountable for the independent surveillance and audit of the project for compliance with procedures and requirements, as well as the documentation of compliance and corrective actions. The Project Quality Lead performs these activities independent of the design/project/construction group responsible for the work.
</li><li>The Project Quality Lead works closely with the Portfolio Delivery Manager and advises him of the status of quality-related activities.
</li><li>The Project Quality Lead assists the Portfolio Delivery Manager in the maintenance and updating of the Contract Project Quality Plan and other quality related project documents. As directed by the Portfolio Delivery Manager, the Project Quality Lead will perform other quality related audits and surveys.
</li><li>Responsible for Quality Management System compliance and system improvement activities
</li><li>Support Goal Zero No Defect objectives and participate in HSE and Quality activities as defined in the CONTRACT HSE Plan and Quality Plan.
</li><li>Accountable for Project quality plan implementation
</li><li>Accountable for the overall company MRF process for projects,
</li><li>Establishing, implementing, and maintaining the quality management system.
</li><li>Responsible for continual improvement activities to enhance the quality system such as fishbone, Root cause analysis, Five Why, also good tools
</li><li>Development of project specific Project Quality Plans for the new projects in the QPH based on associated risk and activities.
</li><li>Interface with Engineering and Procurement team to ensure specific quality requirements are incorporated in all relevant documents, approved by relevant authorities, and transferred to manufactures and implementation contractor Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
</li><li>Accountable for the overall performance of the audit program, and oversight on quality engineers responsible for the audit program.
</li><li>Responsible for Analyse failure, and accountable for corrective and preventive action and to respond to company on identified non-conformities, failures, and complaints Manage quality, business, and engineering documentation, for the CONTRACTOR organization
</li><li>Responsible for planning, organizing, and managing the overall activities of receiving / outgoing quality functions.
</li><li>Ensure timely resolution of supplier failure, corrective actions, and preventive actions.
</li><li>Responsible for Manage and report suppliers&rsquo;/contractor performance and make recommendations for improvements through the entire supply chain process
</li><li>Develop processes and procedures that enhance or assure quality, align with the business strategy, and project objectives
</li><li>Support implementation of DCAF for recognised disciplines and support TA assignment
</li><li>Support departmental and project specific risk management through identification of risks, implementation of mitigation plans.
</li><li>Support implementation &lsquo;fit for purpose&rsquo; PCAP development on individual projects.
</li><li>Accountable for Project KPI, leading and lagging indicator identification, relevant to the portfolio as well as individual projects.
</li><li>Accountable for MRF procedure preparation and implementation of MRF process.
</li><li>Accountable for Quality resource planning and coordinate for on time deployment.
</li><li>Accountable for coordination and implementation of all inspections at manufacturer facility, including implementation of Remote Inspection. Responsible for Third Party Inspection management.
</li><li>Quality Lead shall be accountable for establishment of MRF process
</li><li>Quality Lead shall be responsible for ensuring product NCR (Non-Conformance Reporting) and Observations are updated in company SQI
</li><li>Quality Lead shall be responsible for compliance of Material Certification requirements.
</li><li>Quality Lead shall be responsible for ensuring vendor document deliverable requirements and vendor document schedule are complying project requirements.
</li><li>Quality Lead shall ensure vendor inspection and release process are complying to project requirement and shall manage the completion of material release.
</li><li>Quality Lead shall be responsible to ensure management of Documented information and Records are maintained, retrained and retrieved in accordance with contract, company, and regulatory requirements.</li></ul></div>
<br><div><p>BSc. University in relevant engineering discipline (mechanical, welding, material, process etc.)
<br>
Minimum 15 years' experience in Oil and Gas Industry
<br>
Minimum 10 years' experience in Brown Field Oil and Gas related project delivery
<br>
Minimum 5 years' experience in Brown Field Oil and Gas Project Delivery as a Umbrella Contract Quality Lead
<br>
Flawless Project Delivery Experience
<br>
Experience with interfacing with other disciplines, i.e. electrical, process, rotating mechanical, civil, static mechanical and technical</p></div>
<br><div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com<br>
</div><div></div><br>
<div><b>Diversity Statement
</b></div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Quality Lead

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