process mining specialist

Accenture

<div>Management Consultant &ndash; Process Reinvention
Accenture Strategy and Consulting
Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech, and leading companies across industries.
Business Unit: Strategy &amp; Consulting, Global Network I Areas of Work: Process Reinvention Hub | Level: Associate / Senior Analyst / Specialist | Location: Gurugram, Mumbai, Pune, Bengaluru, Chennai, Hyderabad, Kolkata | Overall Relevant Exp: 4+ years
Explore an Exciting Career at Accenture
Do you want to lead next-generation process reinvention. Are you enthusiastic about transforming how global enterprises operate by blending human ingenuity with digital intelligence? 
Does working in a collaborative, innovative-driven environment that values purpose and performance inspire you?
Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.
 As part of our Process Reinvention Hub within Global Network under Strategy &amp; Consulting, you will help organizations reimagine and transform their value chains for tomorrow by leveraging Lean Six Sigma, Intelligent Automation, Agentic AI, Process Mining and Business Process Design.
Together, let us innovate, build competitive advantages, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make enterprise-wide value chains work better, faster, and be more resilient, with the following initiatives:<ul><li>
Be the process architect to lead process discovery, whiteboarding sessions, leveraging AI copilots, process simulators, and agentic orchestration frameworks to design adaptive, self-optimizing workflows. with senior business stakeholders.</li><li>
Deliver process discovery or improvement projects through hybrid process mining, AI agents, and GenAI-based insight generation.</li><li>
Work on market leading process mining and AI-based orchestration platforms (Celonis, Signavio, Power Automate Process Mining, ServiceNow, Appian, etc.).</li><li>
Design and deploy autonomous process agents that interact with enterprise systems (SAP, ServiceNow, Coupa, etc.) to drive continuous improvement.</li><li>
Develop business requirements and AI-prompt engineering logic for contextual decisioning layers, for the implementation of technology solutions for the client.</li><li>
Demonstrate in-depth knowledge of industry trends, SAP transformation journey, new technologies, and tools.</li><li>
Contribute to creation of agentic accelerators, AI-powered assets, and reusable process blueprints.</li><li>
Aid in assets, accelerator, use case creation and enhancement.</li><li>
Function as a bridge between business, data science, and engineering teams to co-develop AI-powered process solutions.</li><li>
Contribute to business development initiatives and display ability to solve complex business problems.</li><li>
Implement governance frameworks for AI/GenAI workflows ensuring transparency, accountability, and ethical compliance.</li><li>
Partner with change management teams to drive stakeholder alignment, training, and sustained adoption of new processes.</li></ul>
Bring your best skills forward to excel in the role:<ul><li>
Strong analytical skills to reach clear-cut, methodical solutions.</li><li>
Experience working with low-code/no-code or agentic orchestration platforms.</li><li>
Ability to solve complex business problems and deliver clients delight.</li><li>
Excellent communication, interpersonal and presentation skills
</li><li>Storytelling with data and communicating AI/automation impact to non-technical stakeholders.</li><li>
Cross-cultural competence with an ability to thrive in a dynamic environment.</li><li>
Ability to lead cross-functional pods integrating data scientists, process analysts, and automation engineers.</li><li>
Strong team-management skills</li></ul> 
Your experience counts!<ul><li>
MBA from Tier 1 B-school
</li><li>4+ years of experience across process intelligence, process automation, and digital transformation (process mining, AI agents, or GenAI-based analytics).</li><li>
Hands-on experience of identifying value opportunities using any Process Mining tool, such as Celonis/Signavio and so on</li><li>
Certified expertise as functional value architect for process discovery and mining tools like Celonis, Signavio, Power automate process mining.</li><li>
Experience conceptualizing and deploying agentic or AI-assisted workflows for process optimization. Exposure to GenAI prompt design, model orchestration, or LLM-based insight generation will be a strong plus.</li><li>
Experience with RPA, GenAI, AI, or orchestration of multi-agent workflows preferred.</li><li>
Good understanding/experience of process mining in SAP transformations or if you have supported mining/process design/journey definition initiatives in SAP projects.</li><li>
Industry domain experience is desirable in industries like Manufacturing, Consumer Goods &amp; Retail, Life Sciences, Telecom, BFSI, Oil &amp; Gas, Energy &amp; Utilities, or High-Tech industries.</li><li>
Knowledge of data collection approach, data cleansing, data modelling, process discovery, process analysis and insights
</li><li>Experience in implementing governance frameworks for AI/GenAI workflows ensuring transparency, accountability, and ethical compliance.</li><li>
Effective communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.</li></ul></div>
 
TBD

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<div>Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Industrial Engineering, or a related field</li><li>
Experience: Minimum 5 years as a Business Analyst, BPM Specialist, or similar role.</li><li>
Experience working in real estate, government, or large enterprise organizations preferred.</li><li>
Proven experience in business process design, documentation and SOP development.</li><li>
Hands-on experience with Business Process Management methodologies (BPMN preferred).</li><li>
Lean Six Sigma certification (Green Belt minimum).</li><li>
Strong analytical, problem-solving and communication skills.</li><li>
Experience facilitating workshops and collaborating with cross-functional teams.</li><li>
Ability to work on multiple processes simultaneously and meet deadlines.</li></ul>
Preferred:<ul><li>
Certification in BPM, BPMN, Process Mining, Six Sigma Green/Black Belt.
</li><li>Hands-on experience with SAP Signavio (or similar suites) in a global or multi-national business unit environment.
</li><li>experience working in multicultural teams.
</li><li>Prior experience delivering business case/ROI for process improvements, automation deployment, change management roll-out.
</li></ul>Skills &amp; Competencies:<ul><li>
Analytical thinking and process improvement orientation</li><li>
Attention to detail and documentation quality</li><li>
Effective stakeholder management and facilitation skills</li><li>
Collaborative and team-oriented approach</li></ul>
Proactive and self-motivate</div>

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