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product analyst

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Position Summary
 
 
 
 We are looking for a Product Analyst to support the enhancement of ACE&rsquo;s digital money transfer products by working closely with cross-functional teams, conducting user journey audits, and analysing user behaviour to identify improvement opportunities. The role involves testing new app and website releases, documenting product requirements, maintaining detailed product specifications, and assisting with incident logging and escalation. The Product Analyst will collaborate with internal teams to address user challenges, perform structured product research, benchmark industry standards, and provide insight-driven recommendations that contribute to optimisation, innovation, and roadmap planning. This position requires strong analytical thinking, clear communication, and a customer-focused product mindset to help deliver seamless and reliable digital experiences.
 
 
 
 Key Responsibilities
 
 
 
 
 Cross-Functional Product Support
 
 
 
 <ul>
 <li>
 Support cross-functional teams in Product, Design, and Development to enhance money transfer experiences and services
 </li>
 <li>
 Collaborate with UI/UX designers to improve user experience across ACE's app and website
 </li>
 <li>
 Participate in sprint planning and assist in coordinating tasks with technical teams
 
 
 </li>
 </ul>
 
 User Journey Audits and Testing
 
 
 
 <ul>
 <li>
 Perform monthly audits of the app and website by executing key use cases to ensure end-to-end reliability
 </li>
 <li>
 Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements
 </li>
 <li>
 Provide clear testing notes, documented issues, and recommendations to the Product Specialist or Lead and IT teams
 
 
 </li>
 </ul>
 
 Data and Behaviour Analysis
 
 
 
 <ul>
 <li>
 Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks and support optimisation initiatives
 </li>
 <li>
 Review funnels to identify drop-offs, friction points, and areas for improvement
 </li>
 <li>
 Create user cohorts and segmented funnels to understand behavioural patterns
 </li>
 <li>
 Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and other key journeys
 
 
 </li>
 </ul>
 
 Documentation and Reporting
 
 
 
 <ul>
 <li>
 Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under the guidance of the Product Lead or Product Specialist
 </li>
 <li>
 Prepare, update, and maintain detailed use cases for all major product flows
 </li>
 <li>
 Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed
 </li>
 <li>
 Document research findings or behavioural insights to support product decision-making
 
 
 </li>
 </ul>
 
 Incident Logging and Escalation
 
 
 
 <ul>
 <li>
 Attend to user escalations raised by CX or other frontline teams by performing an initial review and documenting issues
 </li>
 <li>
 Log and escalate product-related incidents promptly to the Product Specialist or Product Lead
 </li>
 <li>
 Coordinate with IT and QA teams as needed and support the resolution process by providing clear context, replication steps, and validation
 
 
 </li>
 </ul>
 
 Collaboration and Coordination
 
 
 
 <ul>
 <li>
 Collaborate with Compliance, CX, Marketing, and other internal teams to gather feedback, understand user challenges, and support product initiatives
 </li>
 <li>
 Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and the Product Lead
 
 
 </li>
 </ul>
 
 Product Research, Insights, and Innovation
 
 
 
 <ul>
 <li>
 Conduct research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning
 </li>
 <li>
 Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements
 </li>
 <li>
 Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities
 </li>
 <li>
 Generate insight-driven recommendations for enhancements, new features, and optimisation experiments
 </li>
 <li>
 Validate hypotheses through user feedback, usability testing, A/B tests, and funnel behaviour analysis
 </li>
 <li>
 Summarise key research findings and innovation opportunities for the Product Lead or Specialist to support roadmap decisions
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Analytical thinking: Ability to interpret data and user behaviour to support product decisions
 </li>
 <li>
 Communication: Comfort presenting ideas and findings to technical and non-technical colleagues
 </li>
 <li>
 Team Collaboration: Works well in a team environment and enjoys cross functional collaborations
 </li>
 <li>
 Problem Solving: Keen to investigate problems and suggest practical solutions.
 </li>
 <li>
 Product Mindset: Enthusiastic about improving customer experience through digital products
 </li>
 <li>
 Basic UI/UX Understanding: A general awareness of good design and user friendly digital journeys
 </li>
 <li>
 Proficiency with Postman for API testing and validation
 </li>
 <li>
 Ability to write and execute SQL queries for data extraction and analysis
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field
 </li>
 <li>
 02 years of experience in a product, business analysis, or tech-related role
 </li>
 <li>
 Additional benefit for candidates with an interest or exposure to fintech, remittance, or digital payment systems
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Product Analyst

ACE Union

JOB SUMMARY:We are looking for a Product Analyst to support data-driven decision-making and help enhance our digital products through insightful analysis and collaboration. In this role, you will analyse user behaviour, product performance, and operational data to uncover opportunities and guide product improvements. You will work closely with cross-functional teams to validate hypotheses, solve problems, and contribute to creating intuitive, user-focused digital experiences. The ideal candidate has strong analytical and communication skills, a product-focused mindset, and a basic understanding of UI/UX principles. Proficiency in SQL for data extraction and analysis, along with experience using Postman for API testing and validation, is essential for success in this role.KEY RESPONSIBITIES:1. Cross-Functional Product Support<ul><li>Support cross-functional teams (Product, Design, Development) in enhancing money transfer experience &amp; services.</li><li>Collaborate with UI/UX designers to help improve user experience across ACE's app and website.</li><li>Participate in sprint planning and assist in coordinating tasks with technical teams.</li></ul>2. User Journey Audits &amp; Testing<ul><li>Perform monthly audits of the app and website by executing key use cases, ensuring end-to-end reliability.</li><li>Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements.</li><li>Provide clear testing notes, captured issues, and recommendations to Product Specialist/Lead and IT teams.</li></ul>3. Data &amp; Behaviour Analysis<ul><li>Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks, and support optimisation initiatives</li><li>Review funnels to identify drop-offs, friction points, and areas for improvement.</li><li>Create user cohorts and segmented funnels to understand behavioural patterns.</li><li>Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and key journeys.</li></ul>4. Documentation &amp; Reporting<ul><li>Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under guidance of the Product Lead or Product Specialist.</li><li>Prepare, update, and maintain detailed use cases for all major product flows.</li><li>Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed.</li><li>Document research findings or behavioural insights where applicable to support product decision-making.</li></ul>5. Incident Logging &amp; Escalation<ul><li>Attend to user escalations raised by CX or other frontline teams by performing an initial review and documentation of issues.</li><li>Log and escalate product-related incidents promptly to the Product Specialist or Product Lead.</li><li>Coordinate with IT/QA teams as needed and support the resolution process by providing clear context, replication steps, and validation.</li></ul>6. Collaboration &amp; Coordination<ul><li>Collaborate with Compliance, CX, Marketing, and internal teams to gather feedback, understand user challenges, and support product-related initiatives.</li><li>Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and Product Lead.</li></ul>7. Product Research, Insights &amp; Innovation<ul><li>Conduct structured research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning.</li><li>Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements.</li><li>Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities.</li><li>Generate insight-driven recommendations for enhancements, new features, and optimisation experiments.</li><li>Validate hypotheses through user feedback, usability testing results, A/B tests, and funnel behaviour analysis.</li><li>Summarise key research findings and innovation opportunities for Product Lead/Specialist to support roadmap decisions.</li></ul>Skills and Competencies<ul><li>Analytical Thinking: Ability to interpret data and user behaviour to support product decisions.</li><li>Communication: Comfortable presenting ideas and findings to both technical and non-technical colleagues.</li><li>Team Collaboration: Works well in a team environment and enjoys cross-functional collaboration.</li><li>Problem Solving: Keen to investigate problems and suggest practical solutions.</li><li>Product Mindset: Enthusiastic about improving customer experience through digital products.</li><li>Basic UI/UX Understanding: A general awareness of good design and user-friendly digital journeys.</li><li>Proficiency with Postman for API testing and validation</li><li>Ability to write and execute SQL queries for data extraction and analysis</li></ul>Basic Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field.</li><li>Experience: 2 years in a product, business analysis, or tech-related role.</li><li>Bonus: Interest or exposure to fintech, remittance, or digital payment systems.</li></ul>Job Type: Full-timePay: Rs170,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>What is your current compensation package?</li><li>What is your expected salary?</li><li>Is it possible for you to commute daily to Gulberg-II Lahore, or to relocate to Lahore city for this job?</li><li>The shift timing connected with the role is 01 PM PST to 10 PM PST. Is it feasible for you to work in these timings?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Do you speak English Proficiently ? (Required)</li></ul>Work Location: In person

Adal Fintech (Pvt) Ltd.

<div>About AdalFi:
AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.
Role Overview:
Business Analyst will be responsible for analyzing product data, market trends, and user feedback to help improve and develop tech products. The Product Business Analyst will collaborate with product managers, engineers, and business teams to ensure the product aligns with customer needs and business objectives.
Key Responsibilities:<ul><li>
Product Analysis: The analyst will work with the Product team to analyze product performance, market trends, and customer feedback to align product strategy and development.</li><li>
Collaboration: The analyst will work closely with product managers, engineers, and design teams to define features, prioritized tasks, and ensure successful product delivery.</li><li>
Documentation of User Stories: The analyst will document the detailed user stories, ensuring that all requirements and criteria are well-defined and understood by the development team.</li><li>
User Research: They will conduct research (e.g., surveys, testing) to understand user needs and improve product usability.</li><li>
Product Lifecycle Support: The analyst will assist in managing the product through all stages, from ideation to launch and post-launch improvements.</li><li>
Technical Insights: They will stay updated on tech trends and provide technical insights to support product decisions.</li></ul>
Skills:<ul><li>
Strong analytical skills and the ability to interpret complex data sets.</li><li>
Excellent problem-solving abilities and attention to detail.</li><li>
Strong communication skills, with the ability to present findings and insights to both technical and non-technical stakeholders.</li><li>
Technical proficiency with tools like SQL, Excel, and data visualization tools is a plus.</li><li>
Familiarity with product design and user experience best practices is an advantage.</li></ul>
Requirements:<ul><li>
Minimum bachelor's degree in CS, IT or Engineering</li><li>
4-8 years of experience in IT Industry</li></ul></div>

Senior Business Analyst

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 The Division
 
 
 
 Premier Construction Software - a division of Constellation Software Inc. &ndash; is the market-leading cloud-based integrated construction management solution, for mid-sized General Contractors, Design Builders and Land Developers. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe and Australia and Middle East. Premier Construction Software is the valued technology partner of over 650 customers worldwide. Premier is headquartered in Canada and also operates offices in Australia, Pakistan, and UAE.
 
 
 
 Job Summary
 
 
 
 We are looking for a motivated
 
 Junior Business Analyst
 
 to join our team. The role involves assisting in gathering, analyzing, and documenting business requirements, supporting solution design, and ensuring smooth communication between stakeholders and technical teams. This is an excellent opportunity for someone who wants to build a career in business analysis and software products and grow within a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in gathering and documenting business requirements from stakeholders.
 </li>
 <li>
 Support the preparation of business requirement documents (BRD), functional specifications, and user stories.
 </li>
 <li>
 Work with cross-functional teams including product managers, developers, and QA to ensure requirements are well understood.
 </li>
 <li>
 Conduct basic data analysis and research to support decision-making.
 </li>
 <li>
 Participate in meetings, workshops, and interviews with stakeholders to capture needs.
 </li>
 <li>
 Help in creating process flow diagrams, wireframes, and simple mockups.
 </li>
 <li>
 Assist in testing, validation, and UAT to ensure solutions meet business needs.
 </li>
 <li>
 Maintain project documentation, track progress, and ensure requirements traceability.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Computer Science, IT, or a related field.
 </li>
 <li>
 1 to 3 years of experience as a Business Analyst, Product Analyst, or in a similar role.
 </li>
 <li>
 Strong communication and documentation skills.
 </li>
 <li>
 Basic knowledge of SDLC, Agile methodologies (Scrum/Kanban), and requirement gathering techniques.
 </li>
 <li>
 Ability to analyze problems and propose logical solutions.
 </li>
 <li>
 General understanding of software concepts such as APIs, Databases, frontend, backend, web, UI and UX, ...
 </li>
 <li>
 Familiarity with ERPs, accounting software, and construction industry is a valuable plus.
 </li>
 <li>
 Familiarity with tools like Zendesk, DevOps, MS Office, Excel, Figma, Balsamiq, or similar and use of AI is a valuable plus.
 </li>
 <li>
 Eagerness to learn and grow in the field of business analysis.
 </li>
 <li>
 Should have experience in at least one of the following areas (in order of preference):
 </li>
 <li>
 Construction domain &ndash; Accounting
 </li>
 <li>
 Construction domain &ndash; Project Management
 </li>
 <li>
 ERP &ndash; any industry
 
 
 </li>
 </ul>
 
 Exciting Benefits We Offer
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

Junior Business Analyst

ZAPTA Technologies (Pvt.) Limited

About the RoleWe are looking for a motivated Business Analyst Intern who has a strong understanding of documentation standards and analytical techniques. The ideal candidate should be eager to learn, detail-oriented, and capable of supporting senior analysts in gathering requirements, preparing documentation, and collaborating with cross-functional teams.Key Responsibilities<ul><li>Assist in gathering, analyzing, and documenting business requirements.</li><li>Create BRD (Business Requirement Document) and ensure all requirements are captured accurately.</li><li>Prepare user stories and acceptance criteria for development teams.</li><li>Support in defining functional and non-functional requirements.</li><li>Contribute to developing and maintaining SRS (Software Requirements Specification) documentation.</li><li>Participate in meetings with stakeholders to understand project needs.</li><li>Collaborate with design, development, and QA teams to ensure clear understanding of requirements.</li><li>Assist in creating flowcharts, diagrams, and process maps as needed.</li><li>Perform basic data analysis to support business decisions.</li></ul>Required Skills &amp; Qualifications<ul><li>Basic understanding of BRD, SRS, user stories, and requirement gathering techniques.</li><li>Familiarity with functional and non-functional requirements.</li><li>Knowledge of documentation tools such as MS Office, Google Workspace, Lucidchart, or similar tools.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and presentation abilities.</li><li>Ability to work collaboratively and manage multiple tasks.</li><li>Currently enrolled in or recently completed a degree in Computer Science, Software Engineering, Business, IT, or a related discipline.</li></ul>Preferred Skills (Good to Have)<ul><li>Understanding of software development life cycle (SDLC).</li><li>Exposure to Agile methodologies (Scrum/Kanban).</li><li>Basic knowledge of task management tools like Jira, Trello, or ClickUp.</li></ul>What We Offer<ul><li>Hands-on experience in requirement gathering and documentation.</li><li>Exposure to real-time projects with cross-functional teams.</li><li>Opportunity to learn from experienced Product and Business Analysts.</li><li>Certificate of Internship upon completion.</li></ul>Job Type: Internship Contract length: 3 monthsWork Location: In person

Business Analyst Intern

Dubizzle Labs

<div>
 At Dubizzle Labs, we are looking to further expand our Pakistan engineering office of already 500+. We are most interested in bringing on board colleagues who love to learn, perform, and teach. We are building a high-quality engineering environment with a super focus on delivering value to customers. Your primary responsibility would be to build world-class suite products to support the hyper-growth of our businesses in 10 countries.
 
 
 <ul>
 <li>
 Define the product strategy, roadmap, and prepare PRDs/Specs with prioritized features and corresponding
 </li>
 <li>
 Justification using data analysis and pain point analysis. Expert on wire-framing and prototyping using AdobeXD/Figma/or any other tool
 </li>
 <li>
 Strong communication and negotiation skills to bridge gaps between design, engineering, marketing, sales, customer support, and end-users
 </li>
 <li>
 Sound knowledge of SDLC, Google Analytics, Firebase, Data Studio, and Databases
 </li>
 <li>
 Understanding of the SCRUM framework and effectively applying it within teams
 </li>
 <li>
 Strong analytical skills and a data-driven mindset to craft solutions backed with data and plan value proposition accordingly
 </li>
 <li>
 Expertise in competitor analysis and ability to keep up with the competition and pivoting the product accordingly
 </li>
 <li>
 2+ years of experience is required
 
 
 </li>
 </ul>
</div>

Associate Product Manager - Tech

RipeSeed

Job Description - Business Analyst The ideal candidate will have a solid background in agile methodologies and documentation practices, along with strong verbal and written communication skills. You will play a pivotal role in gathering, analyzing, and documenting requirements, while ensuring effective collaboration between stakeholders and development teams.Key Responsibilities:<ul><li>Work closely with stakeholders to understand business needs and translate them into clear, actionable requirements.</li><li>Work with cross-functional teams including product managers, developers, and QA to ensure requirements are well understood.</li><li>Facilitate agile ceremonies (e.g., sprint planning, backlog grooming, daily stand-ups) and provide support throughout the project lifecycle.</li><li>Utilize project management tools like Jira, Asana, and Dev Ops for tracking project progress and managing tasks.</li><li>Maintain project documentation, track progress, and ensure requirements traceability.</li><li>Ensure alignment of project deliverables with business objectives and priorities.</li><li>Contribute to continuous improvement initiatives within the team and the organization.</li></ul>Requirements<ul><li>3 to 4 years of relevant experience.</li><li>Bachelor&rsquo;s degree in Computer Science, Business, or a related field.</li><li>Proven experience as a Business Analyst or Senior Business Analyst, ideally across multiple industries.</li><li>Strong knowledge of agile methodologies and terminology.</li><li>Proficiency in using project management tools such as Jira, Asana, and Dev Ops.</li><li>Excellent communication skills, both verbal and written.</li><li>Cross-industry experience is preferred.</li></ul>Job Type: Full-timePay: Up to Rs300,000.00 per monthApplication Question(s):<ul><li>What is your current salary ?</li><li>what is your expected salary ?</li><li>How many years of experience you have in industry ?</li></ul>Work Location: In person

Explore 809+ Product analyst in Lahore this December. Find roles across top companies and apply now to boost your career.

809 product analyst jobs IN Lahore

Product Analyst

Product Analyst

Senior Business Analyst

Junior Business Analyst

Business Analyst Intern

Associate Product Manager - Tech

Senior Business Analyst