product analyst

9Envoy Technologies Pvt. Ltd.

We are seeking an experienced Product Analyst to drive requirement discovery, support product roadmap execution, and collaborate with cross-functional teams to deliver high-quality digital solutions. The ideal candidate will bring strong analytical capabilities, hands-on experience in Agile processes, and extensive exposure to requirement gathering, user story creation, testing support, and product delivery in the IT domain.Key ResponsibilitiesProduct Discovery &amp; Requirement Analysis<ul><li>Lead end-to-end requirement gathering through stakeholder interviews, workshops, and data analysis.</li><li>Translate business needs into clear, structured, and comprehensive requirement documents, BRDs, FRDs, and process flows.</li><li>Conduct gap analysis, feasibility assessments, and risk identification for proposed features.</li><li>Define acceptance criteria and ensure alignment with business objectives.</li></ul>Agile Product Development &amp; Backlog Management<ul><li>Support Product Owner in prioritizing and managing product backlogs.</li><li>Convert requirements into well-defined user stories, epics, and tasks with detailed acceptance criteria.</li><li>Participate and contribute actively to Scrum ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.</li><li>Collaborate with engineering, design, QA, compliance, analytics, and business teams to ensure smooth execution.</li></ul>Product Roadmap &amp; Delivery<ul><li>Partner with stakeholders to define and manage the product roadmap, ensuring timely delivery of key milestones.</li><li>Coordinate with cross-functional teams (business, product, design, technology, analytics, risk, legal, compliance, operations, servicing, and marketing) for feature prioritization and development.</li><li>Support customer experimentation and A/B testing to evaluate the impact and adoption of new product features.</li></ul>Testing, UAT &amp; Quality Assurance<ul><li>Provide strong UAT support, including creation of UAT scenarios, test planning, and coordinating with business users.</li><li>Verify test results, validate acceptance criteria, and ensure defects are tracked and resolved before release.</li><li>Ensure smooth handover to delivery and QA teams with complete functional documentation and walkthroughs.</li></ul>Stakeholder Communication &amp; Documentation<ul><li>Clearly communicate product goals, progress updates, risks, and timelines to stakeholders at all levels.</li><li>Prepare high-quality artefacts such as workflow diagrams, wireframes, release notes, impact assessments, and product documentation.</li><li>Maintain strong relationships with cross-functional teams to ensure alignment and transparency throughout the product lifecycle.</li></ul>Required Skills &amp; Experience<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or related field.</li><li>5+ years of experience as a Product Analyst / Business Analyst / Product Owner in IT or digital product environments.</li><li>Strong expertise in Agile methodologies, Scrum processes, and backlog management.</li><li>Proven ability in user story creation, requirement documentation, and stakeholder management.</li><li>Experience with UAT, QA coordination, test result verification, and supporting go-live activities.</li><li>Excellent analytical, problem-solving, and communication skills.</li></ul>Nice-to-Have<ul><li>Experience in customer experimentation, A/B testing, or data-driven decision-making.</li><li>Exposure to regulatory, risk, or compliance-driven product environments.</li><li>Prior experience working with global teams in a matrixed organizational structure.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Product Analyst

Tyfone, Inc.

<div>
 
 
 About the company:
 
 
 
 Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses to simplify and make it easier to manage their financial lives, achieve their financial goals, and improve their financial health. Our solutions power digital services for banks and credit unions across the U.S.
 
 
 
 
 
 Tyfone is a leader in the digital banking sector, offering a range of solutions including nFinia Retail Digital Banking, nFinia Business Digital Banking, and Harmoney Management Console. We also provide payment solutions such as FedNow Instant Payment Xchange&trade; (IPX), Skip-A-Pay, and Quick Pay. Over 100 customers trust Tyfone's solutions, which are supported by over 200 integrations and over 140 patents. Tyfone has been recognized as a Best Place to Work in Fintech by American Banker and has received multiple awards for its solutions. The company operates with a lean-team model for external engagements to manage costs, increase selling time, and accelerate pipeline velocity. Tyfone values collaborative execution as the path to market leadership.
 
 
 
 
 
 We are an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply.
 
 
 
 
 
 
 Overview:
 
 
 
 A Tyfone Product Analyst will be working on cutting edge digital banking and Fintech products. (S)He will work on a fintech product that is currently used by more than a million users and moves more than a billion dollars every month. The Product Analyst will work across the entire product lifecycle starting from market research and product definition to user experience, documentation, and delivery definition. (S)He will work with outstanding engineering and design teams to develop world-class products.
 
 
 
 
 
 
 Key Responsibilities (Including but not limited to) -
 
 
 
 The responsibilities of a Tyfone Product Analyst include, (but not limited to) the following:
 
 <ul>
 <li>
 Carry out market research to establish competitive landscape and market definition and engage with customers, vendors, analysts, and other players in the fintech ecosystem for the same.
 </li>
 <li>
 Research potential product features, in terms of &mdash; usage, best practices, relevant regulations, and fraud potential.
 </li>
 <li>
 Support decision-making with data: Build dashboards, create reports, and provide actionable recommendations to help product managers make informed decisions.
 </li>
 <li>
 Analyze product performance and user behavior: Gather and interpret data from various sources to uncover insights about how users interact with our products and identify areas for Improvement.
 </li>
 <li>
 Assist in product experimentation: Design, execute, and analyze A/B tests and other experiments to validate hypotheses and guide product improvements.
 </li>
 <li>
 Participate in product planning, backlog grooming, and roadmap definition.
 </li>
 <li>
 Help manage the product lifecycle from market/customer requirements to tactical activities leading to delivery.
 </li>
 <li>
 Drive product development across development teams (primarily Customer Support / Sales Development/Engineering and Quality Assurance) through requirements clarifications and finalization, scope definition and coordination between teams.
 </li>
 <li>
 Devise go-to market assets: Define, plan and automate creation of market-facing product collaterals that will be consumed by end users as well as financial institutions.
 </li>
 <li>
 Coordinate and build strong working relations with various internal stakeholders, including &ndash; Executive Management team, Engineering, Sales, Marketing, Quality Assurance to drive outcomes.
 </li>
 <li>
 Optimize workflows and tools: Help refine internal processes and tools, ensuring product managers have the best resources to perform efficiently and effectively.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 Essential Skills
 
 
 
 <ul>
 <li>
 Ability to use AI-driven tools, workflows, and frameworks to build rapid prototypes, test concepts, communicate requirements, create documentation, and optimize processes is an essential skill. A body of work in this regard would definitely be a plus. An understanding of the banking ecosystem in the US.
 </li>
 </ul>
 
 
 
 
 
 
 Education Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering or related fields; Business master&rsquo;s degree preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Soft skills
 
 
 
 <ul>
 <li>
 Insatiable curiosity.
 </li>
 <li>
 High agency to get things done.
 </li>
 <li>
 Energy to solve problems exploring multiple angles.
 </li>
 <li>
 Disdain for the status quo.
 </li>
 <li>
 Communication skills to listen more than speak. And speak with purpose and clarity.
 </li>
 </ul>
</div>

Turkish Technology

<div>
 
 
 About the job
 
 
 
 
 
 
 As a Product Analyst working closely with Product Lead, you will play a key role in the design and evolution of our next-generation airline retailing product ecosystem.
 
 
 Our platform is built as a modular, flexible and advanced product development environment supporting modern airline retailing needs. In this role, you will work closely with the Product Lead and domain teams, contributing to the shaping of product strategy and acting as an analytical, methodological, and coordinative bridge across teams.
 
 
 As a Product Analyst, you will not be attached to a single squad but will support all analysis teams with an end-to-end perspective, helping to clarify product scope and ensure roadmap consistency. This position is ideal for analysts who enjoy working closely with both business and technical stakeholders, can maintain a strategic outlook, and at the same time quickly understand and structure detailed requirements.
 
 
 This role provides a unique opportunity to gain deep expertise in modern airline retailing and contribute to one of Turkish Technology&rsquo;s most strategic product platforms.
 
 
 
 
 
 
 This position will be
 
 
 
 
 
 
 
 Product Strategy &amp; Roadmap Support:
 
 
 
 &bull; Contribute to the creation and ongoing refinement of the product roadmap
 
 
 &bull; Gather, structure and make visible the needs and demands coming from different domain teams
 
 
 &bull; Identify new requirements, changes and dependencies early and share them with the relevant teams
 
 
 
 Discovery &amp; Analysis Frameworks:
 
 
 
 &bull; Provide methodological support to analysis teams so that discovery processes run more efficiently
 
 
 &bull; Understand end-to-end business workflows and design sequences and process frameworks
 
 
 &bull; Increase clarity and quality in requirement definition processes
 
 
 
 Cross-Team Coordination:
 
 
 
 &bull; Play a connecting role in communication between business units, technical teams, architecture and strategy teams
 
 
 &bull; Ensure that decision points, outputs and their impacts are shared correctly across teams
 
 
 &bull; Strengthen alignment between domains and help maintain a shared product vision
 
 
 
 Agile Delivery Support:
 
 
 
 &bull; Support the product team in sprint, refinement and PI planning processes
 
 
 &bull; Help keep the product backlog well-structured, prioritized and up-to-date
 
 
 &bull; Track risks, dependencies and delivery progress and provide timely information to relevant stakeholders
 
 
 
 Documentation &amp; Product Standards:
 
 
 
 &bull; Help define documentation templates and make it easier to apply quality standards
 
 
 &bull; Create new documentation structures, guides and playbooks when needed
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 &bull; 6+ years of experience as a Business / Product Analyst, preferably in digital products, airline / travel, e-commerce or large-scale IT projects
 
 
 &bull; Experience contributing to product roadmaps and working in agile environments (Scrum, Kanban or SAFe)
 
 
 &bull; Strong analytical and problem-solving skills; ability to connect the &ldquo;big picture&rdquo; with detailed requirements
 
 
 &bull; Hands-on experience with analysis techniques (process and workflow modelling, user story mapping, requirements management, stakeholder analysis, risk assessment, etc.)
 
 
 &bull; Experience working with cross-functional teams (business, architecture, engineering, UX, strategy)
 
 
 &bull; Ability to prepare clear and concise documentation (user stories, acceptance criteria, process maps, decision logs, product specs)
 
 
 &bull; Familiarity with modern product and delivery tools (e.g. Jira, Confluence, collaboration and diagramming tools)
 
 
 &bull; Excellent interpersonal, presentation and communication skills
 
 
 &bull; Strong command of English and Turkish (speaking, listening, reading, writing)
 
 
 
 
 
 
 Position located at:
 
 Libadiye Office
 
 
 
 
 
 
 Who We Are?
 
 
 
 
 
 
 We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 
 
 We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 
 
 Obviously, we don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 
 
 We are a strong team of more than 2000 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 
 
 If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 
 
 
 
 
 
 Benefits Of Working With Us
 
 
 
 
 
 
 
 In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
 
 
 
 
 
 <ul>
 <li>
 Flexible working arrangements, generous personal, parental and cultural leave
 </li>
 <li>
 Competitive remuneration
 </li>
 <li>
 Free and subsidized health and wellbeing services
 </li>
 <li>
 Discounts on a wide range of products and services
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process
 </li>
 <li>
 A great number of online courses and technical trainings that will support your development
 </li>
 <li>
 Personalized development plan for you
 </li>
 <li>
 Using CED &amp; Pass Flight for travelling experience with your family
 </li>
 <li>
 Support payment for childcare
 </li>
 </ul>
 
 
 
 
 
 Be Yourself
 
 
 
 
 
 
 We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 
 
 
 
 
 If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 
 
 https://www.instagram.com/turkishairlinstechnology/
 
 
 https://www.linkedin.com/company/thyteknoloji/
 
</div>

Takamul Technologies

Job Title: Product AnalystLocation: Al Khobar, Saudi ArabiaEmployment Type: Full-TimeDepartment: Product / TechnologyRole OverviewThe Product Analyst is responsible for gathering, analyzing, and documenting business and product requirements while supporting solution design and delivery across the product lifecycle. The ideal candidate should have hands-on experience creating BRD, SRS, user stories, acceptance criteria, and wireframes, and be able to collaborate effectively with multidisciplinary stakeholders to ensure product requirements are clearly understood and implemented.Key Responsibilities<ul><li>Engage with stakeholders to elicit, clarify, and validate product requirements through interviews, workshops, research, and observations.</li><li>Develop, update, and maintain BRD, SRS, process flows, user stories, use cases, and acceptance criteria with minimal supervision.</li><li>Create wireframes, mockups, workflows, and UI/UX drafts using tools such as Figma.</li><li>Analyze business processes and recommend improvements aligned with business goals, user experience, and system capabilities.</li><li>Support and collaborate with product managers, UX/UI designers, engineering, QA, and business units to ensure requirements are translated into functional delivery.</li><li>Assist with backlog grooming, sprint planning, requirement refinement, and change management.</li><li>Participate in testing activities by reviewing system outputs against requirements, identifying gaps, and raising clarifications or issues.</li><li>Maintain requirement traceability and ensure documentation remains updated and version-controlled.</li></ul>Required Skills &amp; Competencies<ul><li>Strong understanding of requirement documentation, including BRD, SRS, user stories, and wireframes.</li><li>Working knowledge of Agile delivery, SDLC, and collaboration tools such as Jira.</li><li>Ability to analyze information, identify patterns, and present clear and structured findings.</li><li>Proficiency with diagramming or prototyping tools (Figma, Miro, Lucidchart, Balsamiq, etc.).</li><li>Excellent written and verbal communication skills suitable for both technical and non-technical audiences.</li><li>Strong detail orientation, organization, and follow-through.</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, Engineering, Information Systems, or related field.</li><li>2&ndash;4 years of experience in business analysis, product analysis, or related product development role.</li><li>Experience working with modern digital or SaaS products is an advantage.</li><li>Certifications such as PSPO/CSPO, CBAP/CCBA, or Agile Foundation are an added advantage.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your salary expectations? (SAR/month)</li><li>What is your notice period? (days)</li></ul>Experience:<ul><li>BRDs: 1 year (Required)</li><li>Wireframing: 1 year (Required)</li><li>Prototype: 1 year (Required)</li></ul>Location:<ul><li>Al Khobar (Required)</li></ul>

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Position Summary
 
 
 
 We are looking for a Product Analyst to support the enhancement of ACE&rsquo;s digital money transfer products by working closely with cross-functional teams, conducting user journey audits, and analysing user behaviour to identify improvement opportunities. The role involves testing new app and website releases, documenting product requirements, maintaining detailed product specifications, and assisting with incident logging and escalation. The Product Analyst will collaborate with internal teams to address user challenges, perform structured product research, benchmark industry standards, and provide insight-driven recommendations that contribute to optimisation, innovation, and roadmap planning. This position requires strong analytical thinking, clear communication, and a customer-focused product mindset to help deliver seamless and reliable digital experiences.
 
 
 
 Key Responsibilities
 
 
 
 
 Cross-Functional Product Support
 
 
 
 <ul>
 <li>
 Support cross-functional teams in Product, Design, and Development to enhance money transfer experiences and services
 </li>
 <li>
 Collaborate with UI/UX designers to improve user experience across ACE's app and website
 </li>
 <li>
 Participate in sprint planning and assist in coordinating tasks with technical teams
 
 
 </li>
 </ul>
 
 User Journey Audits and Testing
 
 
 
 <ul>
 <li>
 Perform monthly audits of the app and website by executing key use cases to ensure end-to-end reliability
 </li>
 <li>
 Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements
 </li>
 <li>
 Provide clear testing notes, documented issues, and recommendations to the Product Specialist or Lead and IT teams
 
 
 </li>
 </ul>
 
 Data and Behaviour Analysis
 
 
 
 <ul>
 <li>
 Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks and support optimisation initiatives
 </li>
 <li>
 Review funnels to identify drop-offs, friction points, and areas for improvement
 </li>
 <li>
 Create user cohorts and segmented funnels to understand behavioural patterns
 </li>
 <li>
 Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and other key journeys
 
 
 </li>
 </ul>
 
 Documentation and Reporting
 
 
 
 <ul>
 <li>
 Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under the guidance of the Product Lead or Product Specialist
 </li>
 <li>
 Prepare, update, and maintain detailed use cases for all major product flows
 </li>
 <li>
 Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed
 </li>
 <li>
 Document research findings or behavioural insights to support product decision-making
 
 
 </li>
 </ul>
 
 Incident Logging and Escalation
 
 
 
 <ul>
 <li>
 Attend to user escalations raised by CX or other frontline teams by performing an initial review and documenting issues
 </li>
 <li>
 Log and escalate product-related incidents promptly to the Product Specialist or Product Lead
 </li>
 <li>
 Coordinate with IT and QA teams as needed and support the resolution process by providing clear context, replication steps, and validation
 
 
 </li>
 </ul>
 
 Collaboration and Coordination
 
 
 
 <ul>
 <li>
 Collaborate with Compliance, CX, Marketing, and other internal teams to gather feedback, understand user challenges, and support product initiatives
 </li>
 <li>
 Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and the Product Lead
 
 
 </li>
 </ul>
 
 Product Research, Insights, and Innovation
 
 
 
 <ul>
 <li>
 Conduct research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning
 </li>
 <li>
 Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements
 </li>
 <li>
 Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities
 </li>
 <li>
 Generate insight-driven recommendations for enhancements, new features, and optimisation experiments
 </li>
 <li>
 Validate hypotheses through user feedback, usability testing, A/B tests, and funnel behaviour analysis
 </li>
 <li>
 Summarise key research findings and innovation opportunities for the Product Lead or Specialist to support roadmap decisions
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Analytical thinking: Ability to interpret data and user behaviour to support product decisions
 </li>
 <li>
 Communication: Comfort presenting ideas and findings to technical and non-technical colleagues
 </li>
 <li>
 Team Collaboration: Works well in a team environment and enjoys cross functional collaborations
 </li>
 <li>
 Problem Solving: Keen to investigate problems and suggest practical solutions.
 </li>
 <li>
 Product Mindset: Enthusiastic about improving customer experience through digital products
 </li>
 <li>
 Basic UI/UX Understanding: A general awareness of good design and user friendly digital journeys
 </li>
 <li>
 Proficiency with Postman for API testing and validation
 </li>
 <li>
 Ability to write and execute SQL queries for data extraction and analysis
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field
 </li>
 <li>
 02 years of experience in a product, business analysis, or tech-related role
 </li>
 <li>
 Additional benefit for candidates with an interest or exposure to fintech, remittance, or digital payment systems
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Landmark Group

<div>
 
 
 Landmark Digital
 
 
 
 
 
 
 Meet Landmark Digital &ndash; we&rsquo;re part of the Landmark Group, one of the largest retail and hospitality organisations in the Middle East, North Africa and India. We&rsquo;re guardians of the group&rsquo;s digital arm which encompasses Enterprise and E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions. With a futuristic outlook we strive to make the digital experience of our customers seamless.
 
 
 
 
 
 Headquartered in Dubai, UAE, we&rsquo;re currently driving the digital experience for eight industry-leading brands in eight geographies and rapidly expanding our footprint across new territories and functions. Join us, and you&rsquo;ll be part of the Middle East&rsquo;s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year.
 
 
 
 
 
 
 Agile Work Culture
 
 
 
 Within the digital function, you&rsquo;ll be hands-on from day one, working in squads to make independent decisions and game-changing contributions that directly impact millions of customers. You&rsquo;ll collaborate every day with teammates from 20+ nationalities, across Dubai, India, Europe and the US.
 
 
 
 
 
 
 Space for Excellence
 
 
 
 Landmark Digital has a dedicated and growing software development centre in Bangalore, India, where we incubate, design and optimise our products and experiences. We also offer the option to work remotely for certain key roles.
 
 
 
 
 
 
 New Technologies to Play With
 
 
 
 You&rsquo;ll work with the latest in Enterprise and E-commerce tech, headless commerce, open source, microservices, Java Spring Boot and Spring Cloud, React Native iOS and Android apps, React frontend and a host of the latest cloud-native technologies hosted on Azure Cloud.
 
 
 
 
 
 
 Focus on Learning &amp; Growth
 
 
 
 Excellent remuneration and perks are part of the package, but we also budget ample time and resources for training and upskilling.
 
 
 
 
 
 
 Fun at Work
 
 
 
 You&rsquo;ll enjoy our well-equipped breakrooms (FIFA and pool are huge favourites), team events, celebrations and a host of other amenities.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To drive the Fashion ecommerce business through data-led insights that improve customer journey, category performance, and conversion rates. The role focuses on decoding how customers browse, engage, and purchase across the fashion ecosystem &mdash; from new arrivals to checkout &mdash; to build a seamless and personalized experience that fuels growth.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 The Product Analyst &ndash; Fashion will act as a key business partner for the Home division. You will assess navigation and discovery paths, filter and sort performance, and visual merchandising efficiency to inform strategic decisions for category growth. Your insights will guide roadmap planning, UX enhancements, and assortment prioritization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyze end-to-end customer journeys for fashion categories across web and app.
 </li>
 <li>
 Identify conversion gaps in category pages, PDPs, and checkout flows; propose optimization experiments.
 </li>
 <li>
 Partner with Product Managers and Business teams to design metrics for new features (filters, recommendations, etc.).
 </li>
 <li>
 Build and automate dashboards to track KPIs like traffic, add-to-cart rate, and sell-through.
 </li>
 <li>
 Perform A/B testing and derive insights to drive higher CTRs and conversions.
 </li>
 <li>
 Collaborate with UX and marketing to align personalization, visual hierarchy, and content strategies.
 </li>
 <li>
 Present findings to senior stakeholders through clear data storytelling.
 </li>
 <li>
 Strong understanding of fashion ecommerce trends, funnel metrics, and category merchandising.
 </li>
 <li>
 Skilled in consumer behavior analytics, segmentation, and competitor benchmarking.
 </li>
 <li>
 Comfort with large datasets, hypothesis testing, and growth experimentation.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience
 
 
 
 
 
 
 
 Job Experience
 
 
 
 
 
 <ul>
 <li>
 4&ndash;7 years in product or ecommerce analytics, preferably in fashion, apparel, or lifestyle domains.
 </li>
 <li>
 Demonstrated impact on revenue or conversion improvement through insights.
 </li>
 <li>
 Experience in working cross-functionally with design, product, and category teams.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Funnel analysis &amp; optimization
 </li>
 <li>
 Category/assortment analytics
 </li>
 <li>
 Clickstream &amp; heatmap analysis
 </li>
 <li>
 Cohort and behavioral segmentation
 </li>
 <li>
 Strong collaboration &amp; data storytelling
 </li>
 </ul>
 
 
</div>

ACE Union

JOB SUMMARY:We are looking for a Product Analyst to support data-driven decision-making and help enhance our digital products through insightful analysis and collaboration. In this role, you will analyse user behaviour, product performance, and operational data to uncover opportunities and guide product improvements. You will work closely with cross-functional teams to validate hypotheses, solve problems, and contribute to creating intuitive, user-focused digital experiences. The ideal candidate has strong analytical and communication skills, a product-focused mindset, and a basic understanding of UI/UX principles. Proficiency in SQL for data extraction and analysis, along with experience using Postman for API testing and validation, is essential for success in this role.KEY RESPONSIBITIES:1. Cross-Functional Product Support<ul><li>Support cross-functional teams (Product, Design, Development) in enhancing money transfer experience &amp; services.</li><li>Collaborate with UI/UX designers to help improve user experience across ACE's app and website.</li><li>Participate in sprint planning and assist in coordinating tasks with technical teams.</li></ul>2. User Journey Audits &amp; Testing<ul><li>Perform monthly audits of the app and website by executing key use cases, ensuring end-to-end reliability.</li><li>Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements.</li><li>Provide clear testing notes, captured issues, and recommendations to Product Specialist/Lead and IT teams.</li></ul>3. Data &amp; Behaviour Analysis<ul><li>Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks, and support optimisation initiatives</li><li>Review funnels to identify drop-offs, friction points, and areas for improvement.</li><li>Create user cohorts and segmented funnels to understand behavioural patterns.</li><li>Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and key journeys.</li></ul>4. Documentation &amp; Reporting<ul><li>Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under guidance of the Product Lead or Product Specialist.</li><li>Prepare, update, and maintain detailed use cases for all major product flows.</li><li>Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed.</li><li>Document research findings or behavioural insights where applicable to support product decision-making.</li></ul>5. Incident Logging &amp; Escalation<ul><li>Attend to user escalations raised by CX or other frontline teams by performing an initial review and documentation of issues.</li><li>Log and escalate product-related incidents promptly to the Product Specialist or Product Lead.</li><li>Coordinate with IT/QA teams as needed and support the resolution process by providing clear context, replication steps, and validation.</li></ul>6. Collaboration &amp; Coordination<ul><li>Collaborate with Compliance, CX, Marketing, and internal teams to gather feedback, understand user challenges, and support product-related initiatives.</li><li>Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and Product Lead.</li></ul>7. Product Research, Insights &amp; Innovation<ul><li>Conduct structured research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning.</li><li>Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements.</li><li>Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities.</li><li>Generate insight-driven recommendations for enhancements, new features, and optimisation experiments.</li><li>Validate hypotheses through user feedback, usability testing results, A/B tests, and funnel behaviour analysis.</li><li>Summarise key research findings and innovation opportunities for Product Lead/Specialist to support roadmap decisions.</li></ul>Skills and Competencies<ul><li>Analytical Thinking: Ability to interpret data and user behaviour to support product decisions.</li><li>Communication: Comfortable presenting ideas and findings to both technical and non-technical colleagues.</li><li>Team Collaboration: Works well in a team environment and enjoys cross-functional collaboration.</li><li>Problem Solving: Keen to investigate problems and suggest practical solutions.</li><li>Product Mindset: Enthusiastic about improving customer experience through digital products.</li><li>Basic UI/UX Understanding: A general awareness of good design and user-friendly digital journeys.</li><li>Proficiency with Postman for API testing and validation</li><li>Ability to write and execute SQL queries for data extraction and analysis</li></ul>Basic Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field.</li><li>Experience: 2 years in a product, business analysis, or tech-related role.</li><li>Bonus: Interest or exposure to fintech, remittance, or digital payment systems.</li></ul>Job Type: Full-timePay: Rs170,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>What is your current compensation package?</li><li>What is your expected salary?</li><li>Is it possible for you to commute daily to Gulberg-II Lahore, or to relocate to Lahore city for this job?</li><li>The shift timing connected with the role is 01 PM PST to 10 PM PST. Is it feasible for you to work in these timings?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Do you speak English Proficiently ? (Required)</li></ul>Work Location: In person

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