product consultant

AHF Products

<div>Design Consultant

BENEFITS: Medical, Dental, Vision, 401K

Schedule: 7:30a-4:30p, M-F; with a 1-hour lunch

AHF Products has a job opportunity for a Design Consultant to be located in Oklahoma City, OK. Reporting to the Regional Showroom Manager, the Design Consultant will play a crucial role in the planning and implementation of new product launches. As a Design Consultant in the showroom your responsibilities will include offering consultation and advice as well as presenting products to customers, assisting with day-to-day sales activities, answering questions regarding products, pricing, ship dates, etc. The design consultant will strive to build relationships with Architects, Interior Designers, Builders, Contractors and Installers to encourage new and repeat business opportunities. Our goal is to always ensure the best service and satisfaction to every customer.

JOB DUTIES:
<ul>
<li>Use order entry system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc. Enter orders and slab holds when necessary.</li>
<li>Liaison with Outside Sales Reps and Sales Managers by passing on selection information for existing and new clients.</li>
<li>Receive incoming customer service in person and over the phone.</li>
<li>Maintaining clean work and office areas. Setting up, moving, adjusting and cleaning displays. Keeping desk, floors and showroom area clean and maintained.
</li><li>Maintain organization of the sample area. Return and proper placement of samples to the designated sample area.</li>
<li>Adhere to and comply with all safety policies and practices.
</li><li>Assist customers in the process of product knowledge and design material selection process.</li>
<li>Must be confident, hardworking, motivated, well organized and task oriented, and possess good closing and presentation skills.</li>
<li>Strong communication skills required, including collaborating, and communicating respectfully and professionally with customers, co-workers, contractors, management, department team members and outside agencies to ensure a smooth transition from order placement to product installation.</li>
<li>Create a memorable shopping and selection experience for all customers.</li>
<li>Determine customer needs and timeline and tailor presentation of materials according to their needs.</li>
<li>Provide clients with unsurpassed service, expertise, and convenience through the sales and completion process.</li>
<li>Building and maintaining a working knowledge of current inventory, colors, specifications, and information through regular product reviews, internal meetings, trade, and industry publications, etc.</li>
<li>Provide support and resources to outside sales representatives.</li>
<li>Maintain a professional appearance and attitude at all times.</li>
<li>Organize and maintain showroom literature, idea centers and the sample library.</li>
<li>Assist clients in selecting and/or specifying tile, natural stone, slab, and other related products; offer alternative options; offer best solutions to meet customer needs.</li>
<li>Other duties as assigned.</li>
</ul>
JOB QUALIFICATIONS:
<ul>
<li>Associate degree in interior design or related field highly preferred.</li>
<li>Background in design, construction, and/or education in interior design.</li>
<li>Passion and proven knowledge of interior designing and space planning.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Strategic and tactical thinking abilities.</li>
<li>Positive attitude and engagement with customers and internal employees.</li>
<li>Ability to operate independently and take initiative.</li>
<li>Maintain professional appearance and behavior at all times.</li>
<li>Excellent organizational skills with attention to detail.</li>
<li>Positive attitude and strong work ethic.</li>
<li>Good interpersonal skills in dealing with employees.</li>
<li>Must be able to work overtime as necessary.</li>
<li>Must pass mandatory pre-employment drug test, physical, and criminal background check.</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Frequently, you will be expected to stand and sit for long periods of time.</li>
<li>Occasionally, you will be expected to lift up to 25-30 pounds.</li>
<li>Frequently, bending, crouching, pushing, and pulling will be required to stock and organize the samples department.</li>
<li>Frequently, using ladder to reshelf samples in the samples department.</li>
</ul>
MENTAL DEMANDS:
<ul>
<li>Think analytically</li>
<li>Make decisions</li>
<li>Develop options and implement solutions</li>
<li>Work with a team</li>
<li>Maintain regular and punctual attendance (consistent with ADA and/or FMLA)</li>
<li>Attention to detail</li>
<li>Communicate effectively</li>
<li>Multitask in a fast-paced environment</li>
<li>Work with a Sense of Urgency</li>
</ul>
AHF PRODUCTS:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce&reg;, Armstrong Flooring&trade;, Hartco&reg;, Robbins&reg;, LM Flooring &reg;, Capella&reg;, HomerWood&reg;, Hearthwood&reg;, Raintree&reg;, Autograph&reg;, Emily Morrow Home&reg;, tmbr&reg;, Crossville&reg;, and Crossville Studios&reg;. Our commercial brands include Bruce Contract&trade;, Hartco Contract&trade;, AHF Contract&reg;, Armstrong Flooring, Parterre&reg;, Crossville&reg; and Crossville Studios&reg;. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.</div>

Design Consultant

<div>Design Consultant

BENEFITS: Medical, Dental, Vision, 401K

Shift: 8:30a-5p, M-F with a 30 min lunch break

AHF Products has a job opportunity for a Design Consultant to be located in Fletcher, NC. Reporting to the Regional Showroom Manager, the Design Consultant will play a crucial role in the planning and implementation of new product launches. As a Design Consultant in the showroom your responsibilities will include offering consultation and advice as well as presenting products to customers, assisting with day-to-day sales activities, answering questions regarding products, pricing, ship dates, etc. The design consultant will strive to build relationships with Architects, Interior Designers, Builders, Contractors and Installers to encourage new and repeat business opportunities. Our goal is to always ensure the best service and satisfaction to every customer.

JOB DUTIES:
<ul>
<li>Use order entry system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc. Enter orders and slab holds when necessary.</li>
<li>Liaison with Outside Sales Reps and Sales Managers by passing on selection information for existing and new clients.</li>
<li>Receive incoming customer service in person and over the phone.</li>
<li>Maintaining clean work and office areas. Setting up, moving, adjusting and cleaning displays. Keeping desk, floors and showroom area clean and maintained.
</li><li>Maintain organization of the sample area. Return and proper placement of samples to the designated sample area.</li>
<li>Adhere to and comply with all safety policies and practices.
</li><li>Assist customers in the process of product knowledge and design material selection process.</li>
<li>Must be confident, hardworking, motivated, well organized and task oriented, and possess good closing and presentation skills.</li>
<li>Strong communication skills required, including collaborating, and communicating respectfully and professionally with customers, co-workers, contractors, management, department team members and outside agencies to ensure a smooth transition from order placement to product installation.</li>
<li>Create a memorable shopping and selection experience for all customers.</li>
<li>Determine customer needs and timeline and tailor presentation of materials according to their needs.</li>
<li>Provide clients with unsurpassed service, expertise, and convenience through the sales and completion process.</li>
<li>Building and maintaining a working knowledge of current inventory, colors, specifications, and information through regular product reviews, internal meetings, trade, and industry publications, etc.</li>
<li>Provide support and resources to outside sales representatives.</li>
<li>Maintain a professional appearance and attitude at all times.</li>
<li>Organize and maintain showroom literature, idea centers and the sample library.</li>
<li>Assist clients in selecting and/or specifying tile, natural stone, slab, and other related products; offer alternative options; offer best solutions to meet customer needs.</li>
<li>Other duties as assigned.</li>
</ul>
JOB QUALIFICATIONS:
<ul>
<li>Associate degree in interior design or related field highly preferred.</li>
<li>Background in design, construction, and/or education in interior design.</li>
<li>Passion and proven knowledge of interior designing and space planning.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Strategic and tactical thinking abilities.</li>
<li>Positive attitude and engagement with customers and internal employees.</li>
<li>Ability to operate independently and take initiative.</li>
<li>Maintain professional appearance and behavior at all times.</li>
<li>Excellent organizational skills with attention to detail.</li>
<li>Positive attitude and strong work ethic.</li>
<li>Good interpersonal skills in dealing with employees.</li>
<li>Must be able to work overtime as necessary.</li>
<li>Must pass mandatory pre-employment drug test, physical, and criminal background check.</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Frequently, you will be expected to stand and sit for long periods of time.</li>
<li>Frequently, you will be expected to lift up to 25-30 pounds.</li>
<li>Frequently, bending, crouching, pushing, and pulling will be required to stock and organize the samples department.</li>
<li>Frequently, using ladder to reshelf samples in the samples department.</li>
</ul>
MENTAL DEMANDS:
<ul>
<li>Think analytically</li>
<li>Make decisions</li>
<li>Develop options and implement solutions</li>
<li>Work with a team</li>
<li>Maintain regular and punctual attendance (consistent with ADA and/or FMLA)</li>
<li>Attention to detail</li>
<li>Communicate effectively</li>
<li>Multitask in a fast-paced environment</li>
<li>Work with a Sense of Urgency</li>
</ul>
AHF PRODUCTS:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce&reg;, Armstrong Flooring&trade;, Hartco&reg;, Robbins&reg;, LM Flooring &reg;, Capella&reg;, HomerWood&reg;, Hearthwood&reg;, Raintree&reg;, Autograph&reg;, Emily Morrow Home&reg;, tmbr&reg;, Crossville&reg;, and Crossville Studios&reg;. Our commercial brands include Bruce Contract&trade;, Hartco Contract&trade;, AHF Contract&reg;, Armstrong Flooring, Parterre&reg;, Crossville&reg; and Crossville Studios&reg;. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.</div>

<div>Design Consultant

BENEFITS: Medical, Dental, Vision, 401K

Shift: 7:30a-4:30p with a 1-hour lunch

AHF Products/Crossville Studios has a job opportunity for a Design Consultant to be located in San Antonio, TX. Reporting to the Regional Showroom Manager, the Design Consultant will play a crucial role in the planning and implementation of new product launches. As a Design Consultant in the showroom your responsibilities will include offering consultation and advice as well as presenting products to customers, assisting with day-to-day sales activities, answering questions regarding products, pricing, ship dates, etc. The design consultant will strive to build relationships with Architects, Interior Designers, Builders, Contractors and Installers to encourage new and repeat business opportunities. Our goal is to always ensure the best service and satisfaction to every customer.

JOB DUTIES:
<ul>
<li>Use order entry system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc. Enter orders and slab holds when necessary.</li>
<li>Liaison with Outside Sales Reps and Sales Managers by passing on selection information for existing and new clients.</li>
<li>Receive incoming customer service in person and over the phone.</li>
<li>Maintaining clean work and office areas. Setting up, moving, adjusting and cleaning displays. Keeping desk, floors and showroom area clean and maintained.
</li><li>Maintain organization of the sample area. Return and proper placement of samples to the designated sample area.</li>
<li>Adhere to and comply with all safety policies and practices.
</li><li>Assist customers in the process of product knowledge and design material selection process.</li>
<li>Must be confident, hardworking, motivated, well organized and task oriented, and possess good closing and presentation skills.</li>
<li>Strong communication skills required, including collaborating, and communicating respectfully and professionally with customers, co-workers, contractors, management, department team members and outside agencies to ensure a smooth transition from order placement to product installation.</li>
<li>Create a memorable shopping and selection experience for all customers.</li>
<li>Determine customer needs and timeline and tailor presentation of materials according to their needs.</li>
<li>Provide clients with unsurpassed service, expertise, and convenience through the sales and completion process.</li>
<li>Building and maintaining a working knowledge of current inventory, colors, specifications, and information through regular product reviews, internal meetings, trade, and industry publications, etc.</li>
<li>Provide support and resources to outside sales representatives.</li>
<li>Maintain a professional appearance and attitude at all times.</li>
<li>Organize and maintain showroom literature, idea centers and the sample library.</li>
<li>Assist clients in selecting and/or specifying tile, natural stone, slab, and other related products; offer alternative options; offer best solutions to meet customer needs.</li>
<li>Other duties as assigned.</li>
</ul>
JOB QUALIFICATIONS:
<ul>
<li>Associate degree in interior design or related field highly preferred.</li>
<li>Background in design, construction, and/or education in interior design.</li>
<li>Passion and proven knowledge of interior designing and space planning.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Strategic and tactical thinking abilities.</li>
<li>Positive attitude and engagement with customers and internal employees.</li>
<li>Ability to operate independently and take initiative.</li>
<li>Maintain professional appearance and behavior at all times.</li>
<li>Excellent organizational skills with attention to detail.</li>
<li>Positive attitude and strong work ethic.</li>
<li>Good interpersonal skills in dealing with employees.</li>
<li>Must be able to work overtime as necessary.</li>
<li>Must pass mandatory pre-employment drug test, physical, and criminal background check.</li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Frequently, you will be expected to stand and sit for long periods of time.</li>
<li>Frequently, you will be expected to lift up to 25-30 pounds.</li>
<li>Frequently, bending, crouching, pushing, and pulling will be required to stock and organize the samples department.</li>
<li>Frequently, using ladder to reshelf samples in the samples department.</li>
</ul>
MENTAL DEMANDS:
<ul>
<li>Think analytically</li>
<li>Make decisions</li>
<li>Develop options and implement solutions</li>
<li>Work with a team</li>
<li>Maintain regular and punctual attendance (consistent with ADA and/or FMLA)</li>
<li>Attention to detail</li>
<li>Communicate effectively</li>
<li>Multitask in a fast-paced environment</li>
<li>Work with a Sense of Urgency</li>
</ul>
AHF PRODUCTS:

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce&reg;, Armstrong Flooring&trade;, Hartco&reg;, Robbins&reg;, LM Flooring &reg;, Capella&reg;, HomerWood&reg;, Hearthwood&reg;, Raintree&reg;, Autograph&reg;, Emily Morrow Home&reg;, tmbr&reg;, Crossville&reg;, and Crossville Studios&reg;. Our commercial brands include Bruce Contract&trade;, Hartco Contract&trade;, AHF Contract&reg;, Armstrong Flooring, Parterre&reg;, Crossville&reg; and Crossville Studios&reg;. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.</div>

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. 
 
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. 
 
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. 
 
To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. 
What you'll be doing
Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.<ul><li>
Build and maintain guest experience standards in order to build strong loyalty</li><li>
Address customers' queries about products, prices, availability, product uses, and services</li><li>
Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations</li><li>
Advise customers on product ranges best suited to their needs</li><li>
Demonstrate usage and benefits of various brands and products</li><li>
Generate sales, while achieving line and sales targets, using make up knowledge</li><li>
Sell-out target tracking at store level</li><li>
Generate daily sales reports</li><li>
Participate in achieving incentives</li><li>
Track post-launch sales at store level</li><li>
Ensure merchandising levels in the store are met as per the brand guidelines</li><li>
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times</li><li>
Report stock shortages using the stock order form</li><li>
Ensure stock receipt as per set procedures</li></ul>
What you'll need to succeed<ul><li>
2 years of experience in the beauty industry is a plus.</li></ul> 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Beauty Consultant - Maison Margiela, Sephora DFC (Emiratisation)

Beauty Consultant - Lancôme, Sephora RAK (Emiratisation)

STCU

<div>Company Description 
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine&rsquo;s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members&rsquo; lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.<div>
STCU offers excellent benefits: 
<ul><li>Paid time off plus 11 paid holidays!</li><li>Medical, dental, vision and life insurance</li><li>Training and career development</li><li>Success sharing plan</li><li>401(k) matching contributions</li><li>Tuition reimbursement</li></ul></div>
An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits
Salary range: $21.64 - $30.30 per hour (Target range: $21.64 to $23.00 per hour) 
Job Description 
The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail locations. By conducting interactive and collaborative interviews at new member origination, subsequent account maintenance and transactional requests, the Member Consultant will identify opportunities to expand existing relationships while positioning STCU as a first-choice market leader and the primary financial institution for the members they serve.
Core Job Requirements/Outcomes<ul><li>
Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCU&rsquo;s balancing standards and proper dual control.</li><li>
Originate and expand member relationships by conducting an in-depth and personalized review of the members financial position. This is achieved by interviewing and finding opportunities to recommend product and services that meet the members financial goals.</li><li>
Exceed service expectations by creating unparalleled member experiences and excellence with every interaction; taking ownership of issues and challenges, increasing member loyalty, and delivering on our Here for Good brand promise.</li></ul>
Other Essential Functions<ul><li>
Demonstrate competency and an in-depth knowledge of all consumer, fiduciary deposit products, services and systems and accounts types including checking, savings, CD's and IRA's and lending products to open and conduct required account maintenance.</li><li>
Meet or exceed monthly branch goals including the promotion of ancillary products and submitting partner referrals by showcasing the added benefits and impact to the member</li><li>
Build and maintain trust by confidently answering member questions and finding appropriate resolutions for a variety of complex or technical issues</li><li>
Engage in genuine and inquisitive conversation to identify best match products and services that fulfill unstated needs and deepen the member relationship</li><li>
Embody the principles of Everyday Personal Leadership in order to develop and maintain strong and productive working relationships at all levels of the organization.</li><li>
Position may also process cash transactions based on the needs of the location.</li></ul> 

Qualifications 
Education: High school diploma or equivalent required.
Job Experience: Minimum two years' experience as a Teller, new accounts or service representative in a financial institution required. Equivalent experience in a sales/service position in a retail establishment may be considered. Demonstrated proficiency at STCU in a similar role may also be considered.
Software Skills: Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.
Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.
Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.
Travel Demands: May be asked to travel to other STCU locations.
Other: Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations. 
Additional Information 
Ready to apply? Click on I'm interested!</div>

Member Consultant

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
 
 
 Our Purpose
 
 
 We connect and power an inclusive, digital economy that benefits everyone, everywhere&mdash;making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team&mdash;one that makes better decisions, drives innovation and delivers better business results. (Section heading and wording follow your template.)
 
 
 
 All About Us
 
 
 
 The Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution support&mdash;deployment and value realization&mdash;from implementation to adoption, usage, and product evolution. (Section framing consistent with your SPD role cards.)
 
 
 Title and Summary
 
 
 Associate Managing Consultant, Specialized Product Delivery (Commercial &amp; New Payment Flows)
 
 
 Lead commercial card and new payment flows programs end‑to‑end&mdash;shaping product roadmaps, orchestrating sales motions, and delivering operational readiness across corporate and SME segments. This role blends strategy and execution: you&rsquo;ll partner with Product, Sales, Operations, Risk, Compliance, and Technology/Processor teams to grow activation, supplier acceptance, tokenization, spend, balances, retention, while keeping a robust control environment and auditable documentation.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Ship outcomes (not just activities)
 </li>
 <li>
 Commercial Product &amp; Roadmap: Co‑create the corporate card roadmap (features, pricing, benefits, segments) and translate into quarterly OKRs, KPIs, and gated delivery milestones.
 </li>
 <li>
 Sales Motion &amp; Pipeline: Build and convert a healthy pipeline of B2B opportunities (large enterprise and mid‑market); design sales content, discovery scripts, and proposals; enable issuer sales teams with training and playbooks.
 </li>
 <li>
 Supplier Enablement &amp; Acceptance: Stand up structured supplier onboarding programmes (education, objection handling, CRM tracking) to expand card‑based AP flows and e‑commerce acceptance.
 </li>
 <li>
 Virtual Cards &amp; Digital Adoption: Drive virtual card and digital payment adoption (wallets, tokenization) with clean operations, reconciliation support, and change controls.
 </li>
 <li>
 Lifecycle Programmes: Design and run activation, usage, balance build, retention across CRM, digital, and merchant channels&mdash;owning test plans, targeting, controls, and in‑life optimization.
 </li>
 <li>
 Analytics &amp; Performance Management: Partner with analytics to publish dashboards for activation, supplier acceptance, spend, attrition, ENR; structure test‑and‑learn experiments and act on insights rapidly.
 </li>
 <li>
 Change Delivery &amp; Controls: Run structured delivery (RAID, gating, cutovers) for platform changes and scheme/regulatory updates; maintain auditable documentation and sign‑offs.
 </li>
 <li>
 Stakeholder Leadership: Align Product, Sales, Ops, Risk, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.
 </li>
 <li>
 Value Realization: Set success benchmarks (e.g., early‑life activation, acceptance, usage, retention) and lead post‑launch optimization sprints to sustain gains.
 </li>
 <li>
 Spend, Balances &amp; : Deliver measurable growth in monthly spend, ENR, and income via orchestrated programmes (product + sales + ops).
 </li>
 <li>
 Delivery Excellence: Maintain clean audits, stable operations, and evidence‑based approvals; shorten cycle time from strategy to go‑live.
 
 
 
 </li>
 </ul>
 Team Collaboration &amp; Culture
 
 
 <ul>
 <li>
 Distill complex analysis into clear decisions and presentations; influence senior stakeholders confidently.
 </li>
 <li>
 Plan and structure work for yourself and junior team members; lead or co‑lead project/programme management forums.
 </li>
 <li>
 Contribute to Mastercard intellectual capital (playbooks, dashboards, case studies) and mentor colleagues&mdash;grow leaders, not just deliverables.
 </li>
 <li>
 Thought leadership: Publish internal best practices and present at client forums; help shape commercial cards and new flows standards across the region.
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Experience: 5 to 8 years in commercial/corporate cards and new payment flows, spanning Product (portfolio management, features/pricing) and Sales (origination, pipeline conversion).
 </li>
 <li>
 Lifecycle &amp; Adoption: Hands‑on design and execution of activation, usage, acceptance, retention; fluency in digital adoption drivers
 </li>
 <li>
 Controls &amp; Compliance: Deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.
 </li>
 <li>
 Analytics Fluency: Data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.
 </li>
 <li>
 Stakeholder Leadership: Track record aligning cross‑functional teams and vendors to deliver on time/on budget, with weekly performance rhythms.
 </li>
 <li>
 You can point to 3+ end‑to‑end commercial card programmes (design &rarr; controls &rarr; launch &rarr; optimization) with quantified outcomes.
 </li>
 <li>
 You&rsquo;ve led supplier enablement and/or virtual card adoption programmes and stabilized operations post‑launch.
 </li>
 <li>
 Stakeholders trust your judgment on P&amp;L and customer experience and call you to solve hard problems fast.
 
 
 
 </li>
 </ul>
 
 All About Your Education &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree; advanced degree/MBA preferred.
 </li>
 <li>
 Fluent English; Arabic desirable for GCC stakeholders.
 </li>
 <li>
 Advanced PowerPoint/Excel/Word; familiarity with programme/campaign tools and BI platforms; project management tools preferred.
 </li>
 <li>
 Certifications (nice‑to‑have): PMP/PRINCE2 or equivalent; exposure to commercial payments platforms is a plus.
 </li>
 <li>
 Exceptional written, verbal, and stakeholder communication; strong organization and multitasking; analytical problem‑solving.
 </li>
 <li>
 Willingness to travel across the region as needed up to 80%.
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)

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Associate Managing Consultant, Specialized Product Delivery (Commercial & New Payment Flows)