product delivery specialist

PayTech Group

<div>
 <strong>
  Job Title
 </strong>
 : Product Enablement Specialist
 <br/>
 <br/>
 <strong>
  Term
 </strong>
 : 12 months
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 : Riyadh, Saudi Arabia
 <br/>
 <br/>
 <strong>
  PURPOSE OF THE PROJECT
  <br/>
  <br/>
 </strong>
 The Product Enablement Specialist will play a key role in supporting the effectiveness and productivity of the sales organization by delivering tools, insights, training, and resources that enable sales teams to succeed. The role focuses on equipping sales professionals with the knowledge, content, processes, and technologies required to effectively position our products and solutions across multiple markets and customer segments.
 <br/>
 <br/>
 This position works closely with sales leadership, product teams, marketing, and regional stakeholders to develop enablement strategies, improve sales readiness, and drive consistent execution across the sales lifecycle. The Sales Enablement Specialist will contribute to revenue growth by ensuring the sales organization is well-prepared to engage clients, communicate value propositions, and deliver impactful payment and technology solutions.
 <br/>
 <br/>
 <strong>
  Core Responsibilities and Accountabilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the development and execution of sales enablement initiatives that enhance sales performance, productivity, and alignment across regional and global teams.
  </li>
  <li>
   Create and maintain sales materials such as pitch decks, playbooks, battlecards, and product guides aligned with market priorities.
  </li>
  <li>
   Collaborate with product and marketing teams to translate complex payment solutions into clear sales narratives and support new product launches.
  </li>
  <li>
   Analyze sales data and field feedback to identify improvement opportunities and measure enablement effectiveness.
  </li>
  <li>
   Partner with sales leadership, marketing, product, and regional teams to ensure alignment on commercial priorities and messaging.
  </li>
  <li>
   Support the optimization of sales processes, tools, and CRM systems to improve sales efficiency and client engagement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Marketing, Finance, or a related field (Master's preferred).
  </li>
  <li>
   8-10 years of experience in sales enablement, sales operations, product marketing, consulting, or commercial support, preferably within payments, fintech, banking, or technology.
  </li>
  <li>
   Good understanding of the payment's ecosystem and digital commerce trends.
  </li>
  <li>
   Experience developing sales content, training programs, or enablement materials.
  </li>
  <li>
   Strong communication, presentation, and stakeholder management skills.
  </li>
  <li>
   Strong analytical, organizational, and project coordination abilities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Mandatory Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience within Banking, Payment &amp; Card solutions or the FinTech industry.
  </li>
  <li>
   Proven experience across CRM, Analytics, Enablement platforms, Payments systems and Commercial tools.
  </li>
  <li>
   Regional experience across the GCC, including working in a faced-paced matrix organisation.
  </li>
  <li>
   Excellent communication skills (written, verbal, and presentation) in English. Proficiency in Arabic is an advantage.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
  </li>
  <li>
   An understanding of regional regulations across financial services or payment networks.
   <br/>
  </li>
 </ul>
</div>


Product Enablement Specialist

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.<br>
<br>
As a Product Delivery Manager within Claims and Disputes, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy.
</p><p><b>Job responsibilities
</b></p><ul><li>Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units.</li>
<li>Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination.</li>
<li>Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives.</li>
<li>Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives.</li>
<li>Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively.</li>
<li>Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks.</li>
<li>Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.</li>
<li>Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners.</li>
<li>Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul>
<li>+5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas.</li>
<li>Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams.</li>
<li>Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness.</li>
<li>Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes.</li>
<li>Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making.</li>
<li>Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences.</li>
<li>Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups.</li>
<li>Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting.</li>
<li>Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment.</li></ul><p><b>
Preferred qualifications, capabilities, and skills
</b></p><ul><li>BS/BA degree or equivalent experience</li>
<li>Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.</li>
<li>Mentor team members to support their professional growth and enhance project management capabilities.</li>
<li>Experience working with global teams across multiple time zones.</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Product Delivery Manager - Claims and Disputes

VayKLife

<p></p><div><p>Join the VayKLife team and turn your workdays into beach days! As a Beach Delivery Specialist, you&rsquo;ll play a key role in helping families and guests enjoy their vacations by safely delivering and picking up beach gear and equipment. This is an active, hands-on position combining driving, warehouse work, and customer service in a fun, fast-paced environment.</p><p>
You&rsquo;ll work both inside our warehouse&mdash;prepping and loading gear&mdash;and out on the road, ensuring everything arrives on time and in great condition. We provide training, a supportive team, and opportunities to grow with a company that values hard work and reliability.</p><p><b>
Shifts: Friday&ndash;Tuesday or Wednesday&ndash;Sunday</b><br>
<b>CDL: Not required</b><br>
<b>Trailer experience: Required (skills will be tested on-site)</b></p><p></p><h3 class="jobSectionHeader"><b><br>
What You&rsquo;ll Do</b></h3>
Safely drive delivery routes to drop off and pick up rental equipment<br>
<ul><li>
</li>
Load, unload, and organize gear in the warehouse<br>
<li>
</li>
Perform basic maintenance and cleaning on rental bikes and equipment (training provided)<br>
<li>
</li>
Follow delivery schedules to ensure customers receive on-time service<br>
<li>
</li>
Communicate clearly with your team and leads throughout the day<br>
<li>
</li>
Keep all vehicles and equipment clean, organized, and ready for use<br>
<li>
</li>
Follow all safety and cleanliness standards<br>
<li>
</li>
Be comfortable lifting and moving heavy objects as part of the job<br>
<li>
</li></ul><h3 class="jobSectionHeader"><b>
What You Bring</b></h3>
At least 1 year of warehouse and driving experience<br>
<ul><li>
</li>
Clean driving record and no criminal background<br>
<li>
</li>
Confident driving while towing a trailer (required)<br>
<li>
</li>
Strong time management and organization skills<br>
<li>
</li>
Familiarity with OSHA safety standards and warehouse best practices<br>
<li>
</li>
A positive attitude, teamwork mindset, and strong work ethic<br>
<li>
</li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working Here</b></h3>
Opportunities for overtime<br>
<ul><li>
</li>
Consistent, steady hours and flexible scheduling<br>
<li>
</li>
Hands-on work in a fun, outdoor-oriented environment<br>
<li>
</li>
Team-oriented culture that values reliability and growth<br>
<li>
</li><li>
Training and support to help you succeed</li></ul><p></p><p><b><br>
Ready to join the team?</b><br>
 Apply today and help us deliver great vacation experiences&mdash;one beach at a time.</p></div><p></p>

Beach Delivery Specialist

<div><b>JOB DESCRIPTION</b><br>
<div>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div><br>
</div><div>As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li><li>
Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed</li><li>
Develop and communicate clear program plans, executive summaries, and project status updates</li><li>
Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners</li><li>
Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements</li><li>
Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work</li><li>
Act as the main point of contact for stakeholders, building strong relationships and understanding their needs</li><li>
Continuously assess and improve delivery processes for greater efficiency and effectiveness</li><li>
Conduct post-implementation reviews and lead lessons learned sessions</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>4+ years of Project Manager experience, ideally in banking or financial services</li><li>
Bachelor&rsquo;s degree in Information Technology, Business, or a related field</li><li>
Strong understanding of delivery processes with a track record of driving continuous improvement</li><li>
Experience in release management, deployment processes, and strategies across products or platforms</li><li>
Skilled in working within matrixed organizations and driving cross-functional collaboration</li><li>
Strong leadership, organizational, and analytical skills, with effective communication at all levels</li><li>
Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Proficient knowledge of the product design, and data analytics</li><li>
Master&rsquo;s Degree, PMP Certification, or Certified Scrum Master (CSM)
</li><li>Strong understanding of the technical aspects of features being delivered</li><li>
Excellent adaptability to pivot strategies and respond to changing circumstances</li>
Experience with regulatory, compliance, and risk management in banking<br>
<li>
</li></ul></div><div></div><br>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Operations teams develop and manage innovative, secure service solutions to meet clients&rsquo; needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.</div></div>

Senior Product Delivery Associate - Fulfillment Archive Services

<div><b>JOB DESCRIPTION</b><br>
<div>
</div><div>Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.</div><div>
</div><div>As a Product Delivery Manager in Adobe Analytics (AA) and Adobe Customer Journey Analytics (ACJA), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.<br>
</div><div></div><br>
<div><b>Job responsibilities</b></div><div><ul><li>
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination</li><li>
Leads the completion of change management activities across functional partners and ensures adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
</li><li>Deliver live and virtual training sessions, workshops, and skill labs to build analytics capabilities for analysts and product owners</li><li>
Advise Data &amp; Analytics, Product, and Marketing teams on actionable measurement strategies; design and implement cross-journey analytics solutions that drive business outcomes</li><li>
Manage AA-to-CJA migrations, including mapping, validation, and user support. Demonstrate proficiency with Adobe Analytics, Adobe Customer Journey Analytics, Snowflake, AWS Athena, and related data platforms and tools</li><li>
Understand and support Chase CCB tagging frameworks and their integration with AA and ACJA. Evaluate, troubleshoot, and resolve tracking and data issues; collaborate with data engineering and collection teams to ensure data accuracy and consistency across environments</li><li>
Serve as the voice of stakeholders, resolve data issues, collaborate cross-functionally, and maintain analytics Solution Design Requirements (SDR) to track enhancements and updates across tools and platforms</li><li>
Create and deliver classes and learning programs to enable the business to leverage data tools and platforms for business optimization. Promote ongoing learning through continuing education and office hours</li><li>
Mentor new and experienced analysts on analytics best practices, data storytelling, and presentation skills for strategic engagements</li><li>
Demonstrate strong interpersonal and communication skills to work effectively across teams, present complex analytics concepts clearly, and foster a culture of data-driven decision making</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience or equivalent expertise in product delivery or a relevant domain area</li><li>
Demonstrated ability to execute operational management and change readiness activities</li><li>
Strong understanding of delivery and a proven track record of implementing continuous improvement processes</li><li>
Experience in product or platform-wide release management, in addition to deployment processes and strategies
</li><li>Deep expertise in Adobe Analytics (AA) and Adobe Customer Journey Analytics (ACJA)</li><li>
Strong understanding of data visualization tools (AA Analysis Workspace, ACJA, Tableau); Experience with SQL and database solutions (e.g., AWS Athena S3, Snowflake)</li><li>
Ability to conduct audits, troubleshoot tracking issues, and ensure data quality</li><li>
Strong interpersonal and stakeholder management skills; collaborative across business and technical teams</li><li>
Skilled in other Microsoft tools, including Excel, Word, Teams, and OneNote, including in graphics and presentation tools (e.g., PowerPoint, Figma)</li><li>
Exceptional facilitation, storytelling, and presentation skills; comfortable training groups of all sizes</li><li>
Proven ability to simplify complex concepts into compelling learning experiences; Experience building enablement programs, certifications, and playbooks</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Proficient knowledge of the product development life cycle, design, and data analytics</li><li>
Experience working in a in a solution consulting, technical training, or enablement role, preferably with experience in financial services data and regulatory environments</li><li>
Experience managing large-scale platform migrations and user enablement initiatives</li><li>
Bachelor&rsquo;s Degree in Computer Science, Data Science, or equivalent experience. AA and ACJA certification(s) or equivalent experience</li></ul></div><div><br>
</div><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>The CCB Data &amp; Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.</div></div>

Product Delivery Manager, Adobe and Customer Journey Analytics

Obrien service company

<div>Description:
<p>
Join our dynamic team as a Parts Delivery and Support Specialist, where you will play a vital role in ensuring timely delivery and support for HVAC, plumbing, and electrical parts. This position offers an engaging opportunity to work closely with technicians, support parts operations, and contribute to the efficient functioning of our service team. If you are organized, customer-focused, and enjoy a hands-on role, we encourage you to apply.</p><p>
Key Responsibilities:</p><ul><li>Deliver HVAC, plumbing, and electrical parts to technicians in a timely and professional manner</li><li>Support parts operations by stocking the parts room and maintaining organized inventory</li><li>File warranties and manage related documentation accurately</li><li>Assist with field support tasks as needed, including troubleshooting and on-site assistance</li><li>Ensure proper handling and storage of parts to prevent damage or loss</li><li>Maintain accurate records of deliveries, inventory, and warranty information</li></ul><p>
We foster a collaborative and growth-oriented environment, offering opportunities for professional development and a comprehensive benefits package. Join us and be part of a team dedicated to delivering quality service and support to our clients.</p>
Requirements:
<p>
 Skills and Qualifications:</p><ul><li>Valid driver&rsquo;s license with a clean driving record</li><li>Prior experience in parts delivery, warehouse, or inventory management preferred</li><li>Knowledge of HVAC, plumbing, and electrical parts is a plus</li><li>Strong organizational skills and attention to detail</li><li>Excellent communication and customer service skills</li><li>Ability to lift and carry heavy items safely</li><li>Flexibility to provide field support when required</li><li>Basic computer skills</li></ul></div>

Parts Delivery and Support Specialist

Bupa

<div><p>Job Description:</p><p><b>
Fulfilment Specialist</b></p>
<p><b>District 5, Cairo, Egypt
</b></p><p><b>Full time, Onsite</b></p>
<p>Bupa's purpose is longer, healthier, happier lives and making a better world.<br>
As a leading global health and care company, we offer health insurance, medical
<br>
subscription and other health and care funding products; we run care homes,
<br>
retirement and care villages, primary care, diagnostic and wellness centres,
<br>
hospitals and dental clinics. We also provide workplace health services, home
<br>
healthcare, health assessments and long-term condition management services.
<br>
We have 29M customers in 190 countries. With no shareholders, we invest our
<br>
profits to provide more and better healthcare and fulfil our purpose. We employ
<br>
almost 80,000 people, principally in the UK, Australia, Spain, Poland, New
<br>
Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, Thailand, and the
<br>
USA.
</p><p><b>Role Overview</b></p>
<p>The Fulfilment Specialist will deliver excellent customer experience for our internal and external customers by swiftly and accurately carrying out fulfilment, administrative and support services for Bupa Global. You will be responsible for carrying out a wide range of fulfilment, administrative and customer related work. Some activities will require contact with our external customers.
</p><p><b>What you'll do:</b></p>
<ul><li>Take end to end ownership for the resolution of all customer fulfilment enquiries (internal and external customers)</li><li>
Accurately maintain and update customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact</li><li>
Ensure the tracking of regulated documents via scanning and updating the customer fulfilment governance management system upon dispatch or return of post/e-docs</li><li>
Comply with all regulatory and governance requirements including FCA and Treating Customers Fairly</li><li>
Achieve all targets for contact handling, turnaround times and quality</li><li>
Sorting returned mail so that customers can be contacted for new addresses</li><li>
Contacting customers where mail has been returned to identify new contact details</li><li>
Participate in regular 1:1s and team meetings with your Manager</li><li>
Support new team members</li><li>
Be a role model for the team demonstrating outstanding personal
<br>
behaviours and performance</li><li>
Be a Customer Service Champion within the Fulfilment Team.
</li></ul><p><b>What you'll bring:</b></p>
<ul><li>Fresh graduates of the medical background are welcome to apply</li><li>
Fluent English is a must</li><li>
Excellent in using Microsoft Applications with Data Entry skills</li><li>
Previous experience in the delivery of fulfilment services</li><li>
A track record of achieving and exceeding productivity and quality targets in a high performing team environment</li><li>
Highly customer focused and detail oriented</li><li>
Excellent communication and multitasking skills are required with emphasis on achieving results and successful outcomes</li></ul>
<p>Time Type:</p>
Full time<p>
Job Area:</p><p>
Locations:</p>
Egypt - Cairo</div>
<br>
Additional leave, Referral programme, Health &amp; wellbeing programme, Free flu jabs, Private medical insurance, Cycle to work scheme, Private dental insurance, Company pension, Employee mentoring programme, Paid volunteer time, Gym membership, Financial planning services

Fulfilment Specialist (Fixed Term)

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