product development specialist

FMC Corporation

<div>About us
We, FMC Agricultural Solutions, provide innovative crop protection solutions to growers around the world. Thanks to the commitment of our 6,500 employees, we are one of the six largest crop protection manufacturers in the world.
For more information, please visit www.FMC.com.
We are looking for a Regulatory &amp; Development Specialist - Turkey (Remote)
The role is responsible for supporting the registration and development of crop protection products in compliance with Turkish regulations. This includes coordinating product development activities, preparing regulatory submissions, and working closely with government authorities, research partners, and internal teams to ensure successful product registrations and market support. The position requires 5+ years of regulatory and product development experience, strong project management and communication skills, and willingness to travel within Turkey.
Key Responsibilities<ul><li>
Manage product development projects, including new product development and label extension initiatives.</li><li>
Plan, coordinate, and monitor field trials with research organizations, distributors, and internal stakeholders.</li><li>
Ensure accurate recording, analysis, and reporting of trial data to regional technical and regulatory teams.</li><li>
Provide technical support through product training, customer events, and knowledge sharing.</li><li>
Prepare and support regulatory submissions for new registrations, renewals, label extensions, and other changes.</li><li>
Monitor registration progress and liaise with regulatory authorities to ensure timely approvals.</li><li>
Maintain regulatory databases, project documentation, and filing systems.</li><li>
Coordinate label approvals, regulatory documentation, sample logistics, and follow-up actions.</li><li>
Collaborate with internal and external stakeholders while ensuring compliance with company procedures and local regulations.</li></ul>
Your qualification:<ul><li>
Bachelor's degree in Agricultural Engineering; MSc or PhD.</li><li>
Minimum 5 years' experience in crop protection product development and registration</li><li>
Strong knowledge of Turkish pesticide and fertilizer registration legislation and Ministry of Agriculture procedures.</li><li>
Experience preparing regulatory dossiers and managing product development projects.</li><li>
Proficiency with regulatory management systems (e.g., Veeva Vault) and MS Office.</li><li>
Strong project management, organizational, and communication skills.</li><li>
Fluent in English.</li><li>
Willingness to travel within Turkey.</li></ul>
Are You Ready to Make an Impact?
If you're passionate about making a difference and share our values of diversity, collaboration, and quality, we encourage you to submit your application today. We eagerly await hearing from you!</div>

Regulatory & Development Specialist

Smith+Nephew

<div>Job Advert
Product Specialist Sports Medicine - Riyadh
Life Unlimited.
At Smith+Nephew, we design and manufacture technology that takes the limits off living.
We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.
What will you be doing?
The purpose of this role is to execute marketing strategies and tactical plans that promotes S&amp;N product superiority. It involves coordinating with the Regional Marketing Managers, to drive revenue and market share for the Division and maintain customer relations with major accounts while driving the customer requirements back into the Company. The Product Specialist will be selling unique patented devices and implants in theatre directly to opinion leading surgeons.
What will you need to be successful?
<ul><li>Develop and maintain strong relationships with the distributor.
</li><li>Conduct product presentations to different customers level for example physicians, nurses, purchasers, and decision makers.
</li><li>Conduct product training.
</li><li>Assist in the identification and assessment of the field and marketing support needs and making recommendation to management when appropriate.
</li><li>Maintain a strong relationship with the Business Unit staff and regional marketing managers.
</li><li>Function as a communication link between the marketing organization and the Business Unit to resolve problems, quality issues, manufacturing defects, and other related issues.
</li><li>Ability to scrub and be present in the theatre and assist or advise the physician in S&amp;N product implant, usage, and techniques.
</li><li>Facilitate the implementation and adoption of marketing strategies and tactics and customer education programs at country level.
</li></ul>Successful candidates would need the following:
<ul><li>Bachelor&rsquo;s degree relating to, medical or equivalent.
</li><li>One year experience in product marketing
</li><li>In-theatre and or clinical marketing experience would be ideal.
</li><li>The ability to communicate in Arabic and English
</li><li>You. Unlimited.
</li></ul>165 years of pioneering innovation requires a relentless focus on what&rsquo;s next. We&rsquo;re focused on you. You&rsquo;re what&rsquo;s next...
Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Medical Insurance and an Employee Wellness Programme and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Direct, Team-Customised, Mentorship.
<div>Stay connected by joining our Talent Community .
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. 
 
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
</div><div>Explore our website and learn more about our mission, our team, and the opportunities we offer.</div></div>

Product specialist

Elm Company

<div>
 
 Overview
 
 
 
 
 Job Description
 
 
 
 
 Job Title
 
 
 
 Consultant
 
 
 
 Job Code
 
 
 
 
 Grade
 
 
 
 I3
 
 
 
 Group
 
 
 
 Business Products
 
 
 
 Division
 
 
 
 Business Products
 
 
 
 Department
 
 
 
 Fintech and B2B Horizontal
 
 
 
 Unit
 
 
 
 
 ROLE PURPOSE
 
 
 
 
 The aim is to state the overall significance of the job from the organization&rsquo;s perspective.
 
 
 
 To analyze business opportunities, define business and product requirements, and support the development of business solutions that align with organizational objectives. The role serves as a key liaison between business stakeholders and technical teams, ensuring that business needs are translated into effective, scalable, and value-driven products and services while contributing to product development, process improvement, and operational excellence initiatives.
 
 
 
 Key Accountabilities &amp; Activities
 
 
 
 
 This section describes the principal outputs required from the job.
 
 
 
 
 Key Accountabilities
 
 
 
 
 Key Activities
 
 
 
 <ul>
 <li>
 Business Opportunity Analysis &amp; Market Research
 </li>
 <li>
 Conduct market research and business opportunity assessments to identify growth opportunities and emerging market needs.
 </li>
 <li>
 Analyze market trends, customer requirements, and competitive landscapes to support product planning activities.
 </li>
 <li>
 Evaluate business opportunities and support the development of business cases and recommendations.
 </li>
 <li>
 Provide business insights that support strategic and operational decision-making.
 </li>
 <li>
 Product Lifecycle &amp; Roadmap Management
 </li>
 <li>
 Support the planning, development, and enhancement of products throughout their lifecycle.
 </li>
 <li>
 Contribute to the definition and maintenance of product roadmaps and priorities.
 </li>
 <li>
 Monitor product performance and recommend enhancements to maximize business value.
 </li>
 <li>
 Collaborate with stakeholders to ensure product objectives align with business goals.
 </li>
 <li>
 Requirements Elicitation &amp; Documentation
 </li>
 <li>
 Gather, analyze, validate, and document business requirements from stakeholders.
 </li>
 <li>
 Prepare Business Requirement Documents (BRDs), user stories, process flows, and related documentation.
 </li>
 <li>
 Ensure requirements are complete, traceable, and aligned with business objectives.
 </li>
 <li>
 Facilitate requirement review and validation sessions with stakeholders.
 </li>
 <li>
 Business Process Analysis &amp; Improvement
 </li>
 <li>
 Analyze current business processes and identify opportunities for efficiency improvements.
 </li>
 <li>
 Design future-state processes and operating models using As-Is and To-Be methodologies.
 </li>
 <li>
 Support process optimization initiatives that enhance operational effectiveness.
 </li>
 <li>
 Document process changes and ensure alignment with business requirements.
 </li>
 <li>
 Solution Analysis &amp; Integration Support
 </li>
 <li>
 Analyze business needs and support solution design activities.
 </li>
 <li>
 Collaborate with technical teams to define integration requirements and business rules.
 </li>
 <li>
 Support API, middleware, and integration-related initiatives from a business perspective.
 </li>
 <li>
 Ensure business requirements are effectively translated into technical solutions.
 </li>
 <li>
 Stakeholder Management &amp; Collaboration
 </li>
 <li>
 Build effective relationships with business users, product teams, and technology stakeholders.
 </li>
 <li>
 Facilitate workshops, discussions, and requirement gathering sessions.
 </li>
 <li>
 Manage stakeholder expectations and maintain alignment throughout project lifecycles.
 </li>
 <li>
 Communicate business requirements and project updates effectively.
 </li>
 <li>
 Agile Delivery Support
 </li>
 <li>
 Participate in Agile ceremonies including sprint planning, backlog refinement, and reviews.
 </li>
 <li>
 Support prioritization and management of business requirements within Agile environments.
 </li>
 <li>
 Work closely with product owners and delivery teams to ensure successful implementation.
 </li>
 <li>
 Validate delivered solutions against business expectations and requirements.
 </li>
 <li>
 Business Analysis &amp; Reporting
 </li>
 <li>
 Develop reports, analyses, and presentations that support business and product decisions.
 </li>
 <li>
 Monitor key business and product performance indicators.
 </li>
 <li>
 Identify risks, issues, and improvement opportunities through business analysis activities.
 </li>
 <li>
 Provide recommendations based on analytical findings and performance data.
 </li>
 <li>
 Policies, Processes &amp; Procedures
 </li>
 <li>
 Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
 </li>
 <li>
 Information Security
 </li>
 <li>
 Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.
 
 
 </li>
 </ul>
 
 JOB SPECIFICATIONS
 
 
 
 
 Academic And Professional Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Information Systems, Computer Science, Industrial Engineering, or a related discipline.
 
 
 </li>
 </ul>
 
 Years And Nature Of Experience
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Business Analysis, Product Management, Product Development, or related disciplines.
 
 
 </li>
 </ul>
 
 VERSION TRACKING
 
 
 
 
 Prepared by:
 
 
 
 
 First review by:
 
 
 
 
 Approved by:
 
 
 
 
 Name
 
 
 
 
 Signature
 
 
 
 
 Date
 
</div>

Consultant Job

Unilever

<div>ABOUT UNILEVER FOOD SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, and employs ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place for 2030 with a bold ambition on turnover and profitability, by being the best solution provider to our growing operator base. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide. 
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever&rsquo;s 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. your primary purpose is to drive sales growth and market penetration within the food service sector. You will achieve this by building and maintaining strong relationships with key clients, understanding their needs, and providing tailored solutions that leverage Unilever&rsquo;s diverse product portfolio. Your role is pivotal in enhancing customer satisfaction, increasing brand loyalty, and contributing to the overall success of Unilever Food Solutions in the UAE market.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE<ul><li>
Owns and manages HORECA Customers to achieve sales targets and other KPIs</li><li>
Builds relationships with customers to become their trusted advisor</li><li>
Provides customers with complete culinary solutions based on their needs, macro environment, and the UFS product portfolio</li><li>
Provides win-win solutions for customers and UFS</li><li>
Helps customers increase revenue and/or efficiency in their establishment</li><li>
Adds new product listings to customers</li><li>
Promotes ways to increase consumption of different SKU&rsquo;s</li><li>
Takes calculated risks to retain customers, and in negotiating contracts</li><li>
Generates flexible solutions to problems &amp; opportunities</li><li>
Makes financial profitability-based decisions</li><li>
Executes marketing derived initiatives across the year</li></ul>
WHAT YOU NEED TO SUCCEED
Critical SOL (Standards of Leadership) Behaviors<ul><li>
Deliver with Excellence: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</li><li>
Focus On What Counts: Sets high standards for themselves. Less for more.</li><li>
Care Deeply: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</li><li>
Stay Three Steps Ahead: Explores the world around them, continually learning and developing their skills.</li></ul>
Experiences &amp; Qualifications<ul><li>
2+ years&rsquo; experience in outdoor Food &amp; Beverages sales</li><li>
2+ years&rsquo; experience working in Doha market, Qatar.</li><li>
Background in Hospitality management/ food technology/ nutrition/ hot &amp; cold beverages</li><li>
Fluent in both English and Arabic</li><li>
Qatar Driving License</li></ul>
Skills<ul><li>
Business Acumen</li><li>
Customer Development</li><li>
Communication Skills</li><li>
Presentation Skills</li><li>
Selling and Analytical Skills</li></ul>
Leadership<ul><li>
You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li><li>
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li></ul>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-Onsite</div>

Demand Creation Specialist

Biologix

<div>
 
 
 Job Purpose
 
 
 
 We are looking for a dynamic and results-driven Professional Sales Representative to join our commercial team and support our
 
 Cardiology
 
 portfolio. In this role, you will be responsible for promoting the company's cardiovascular products, building strong relationships with healthcare professionals and key stakeholders, and driving business growth within your assigned territory. You will play a key role in increasing disease and product awareness, managing key accounts, and executing strategic action plans while ensuring compliance with company policies and industry regulations.
 
 
 
 Therapeutic Area
 
 
 
 
 Cardiology
 
 
 
 You will be responsible for promoting and supporting products within the
 
 Cardiology
 
 therapeutic area, engaging with cardiologists, internists, general practitioners, pharmacists, and other healthcare professionals to enhance disease awareness, improve patient outcomes, and ensure the appropriate use of cardiovascular therapies.
 
 
 
 What Will Your Responsibilities Be?
 
 
 <ul>
 <li>
 Achieve sales objectives and territory targets through effective promotion of assigned cardiovascular products and therapeutic solutions.
 </li>
 <li>
 Develop and maintain strong relationships with healthcare professionals, including cardiologists, internists, general practitioners, pharmacists, purchasers, and other key stakeholders.
 </li>
 <li>
 Plan and execute regular field visits to ensure optimal customer coverage and effective territory management.
 </li>
 <li>
 Deliver scientific and product-related messages using a patient-centric approach and in alignment with approved marketing strategies.
 </li>
 <li>
 Increase disease awareness and product knowledge among healthcare professionals through impactful scientific discussions.
 </li>
 <li>
 Identify, develop, and manage key accounts to support product access, formulary inclusion, and long-term business growth.
 </li>
 <li>
 Analyze customer needs, market opportunities, and competitive activities to develop effective territory and account plans.
 </li>
 <li>
 Prepare, implement, monitor, and evaluate action plans for key accounts and strategic customers.
 </li>
 <li>
 Collaborate with cross-functional teams including Marketing, Medical Affairs, Market Access, and Sales Management to achieve business objectives.
 </li>
 <li>
 Support tender preparation and follow-up activities to maximize business opportunities.
 </li>
 <li>
 Ensure proper management and distribution of product samples and promotional materials in compliance with company policies.
 </li>
 <li>
 Maintain accurate customer profiles, segmentation data, and activity records within CRM systems.
 </li>
 <li>
 Gather and report market intelligence, customer insights, competitor activities, and emerging healthcare trends.
 </li>
 <li>
 Monitor and report adverse events, product complaints, or any safety-related information in accordance with pharmacovigilance requirements.
 </li>
 <li>
 Organize and participate in medical congresses, scientific meetings, educational events, and exhibitions.
 </li>
 <li>
 Deliver presentations and represent the company professionally during external events and customer engagements.
 </li>
 <li>
 Support clinical studies and research initiatives when applicable and in collaboration with the Medical Affairs team.
 </li>
 <li>
 Prepare timely reports and provide regular updates on territory performance and business opportunities.
 </li>
 <li>
 Maintain the highest standards of ethical conduct, compliance, quality, and professionalism in all interactions and activities.
 </li>
 <li>
 Support the onboarding and coaching of new team members when required.
 </li>
 </ul>
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 Bachelor's degree in Pharmacy.
 </li>
 <li>
 2&ndash;3 years of experience in pharmaceutical sales.
 </li>
 <li>
 Experience in the
 
 cardiovascular therapeutic area
 
 is preferred.
 </li>
 <li>
 Strong communication, presentation, and relationship-building skills.
 </li>
 <li>
 Ability to engage effectively with healthcare professionals and key decision-makers.
 </li>
 <li>
 Proven ability to achieve sales targets and manage a territory independently.
 </li>
 <li>
 Strong business acumen and customer-focused mindset.
 </li>
 <li>
 Excellent planning, organizational, and time management skills.
 </li>
 <li>
 Ability to analyze market trends and translate insights into actionable plans.
 </li>
 <li>
 Familiarity with CRM systems and reporting tools.
 </li>
 <li>
 Strong teamwork and cross-functional collaboration skills.
 </li>
 <li>
 High level of integrity, professionalism, and compliance awareness.
 </li>
 <li>
 Good command of English and proficiency in Microsoft Office applications.
 </li>
 <li>
 Willingness to travel frequently within the assigned territory.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 
 Join a fast-growing and innovative healthcare organization where you will have the opportunity to make a meaningful impact on cardiovascular patient care while building strong partnerships within the healthcare community. We offer a collaborative environment, continuous learning opportunities, and a rewarding career path for ambitious professionals who are passionate about healthcare and commercial excellence.
 
 
 
</div>

Product Specialist-Cardio Line

Naturich Labs, Inc.

Quality Specialist - Personal Care Products Manufacturing (HOURLY) Dallas/Fort Worth Area Schedule: Monday &ndash; Friday, 8am&ndash; 5pm or 9am &ndash; 6pm. Occasional overtime on weekdays or Saturdays.Naturich Labs, Inc., specializes in the formulation and manufacturing of personal care products. With a focus on natural and organic ingredients, Naturich prides itself on developing effective products that are formulated with the latest technology. We can formulate and produce a diverse range of goods, including haircare, skincare, bath &amp; body care, and home goods products, catering to consumers who are conscious about the ingredients that go into their personal care regimen. Naturich is known for its innovative approach to product development, utilizing cutting-edge research to blend traditional raw material science with modern science. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a reputation as a trusted name in the natural personal care industry.Benefits for this position include: Medical, Dental, Vision, Paid Holidays, Paid Time Off, 401k with match, professional development in a high-growth organization, work-life balance, a positive work environment, and much more.Job Overview:CAPA Specialist will be responsible for ensuring compliance with regulatory standards and quality assurance protocols. This role will primarily focus on implementing and managing Corrective and Preventive Action (CAPA) processes to identify, investigate, and mitigate quality issues within the manufacturing environment. The Quality Specialist will also work alongside R&amp;D to ensure CAPA learnings and quality standards are incorporated during new product development and scale-up efforts.Key Responsibilities:<ul><li>Raw Material and Production Record Review &mdash; Perform detailed review of batch production and control records for completeness, accuracy, and compliance with 21 CFR 211.</li><li>Deviation &amp; Investigation Support &mdash; Assist in documenting, investigating, closing and verification of deviations, nonconformances, and OOS/OOT events.</li><li>CAPA Execution &mdash; Support development, implementation, and effectiveness checks of corrective and preventive actions.</li><li>Change Control &mdash; Participate in change control evaluations to ensure proposed changes maintain compliance with regulatory and quality requirements.</li><li>Training Compliance &mdash; Ensure personnel training records are complete, current, and aligned with job responsibilities.</li><li>Quality System Support &mdash; Contribute to internal audits, supplier qualification, complaint handling, equipment validation, and continuous improvement initiatives. Trending bench analysis results to reduce in-process adjustments and increase right-the-first-time production</li><li>Data Integrity Monitoring &mdash; Verify ALCOA+ principles are followed across documentation, equipment logs, and electronic systems.</li><li>Environmental &amp; Facility Monitoring &mdash; Support routine monitoring programs, including cleaning verification, sanitation checks, and facility inspections.</li><li>Bench Strength-Support laboratory technician bench strength with capability of performing testing for incoming raw materials, microbiological testing, and bulk/finished good analysis.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Life Sciences, Engineering, or related field.</li><li>1&ndash;3 years of experience in a GMP-regulated manufacturing environment (OTC, cosmetics, food, or similar).</li><li>Working knowledge of 21 CFR 210 &amp; 211, cGMP principles, and quality system fundamentals.</li><li>Strong attention to detail, documentation accuracy, and organizational skills.</li><li>Ability to communicate effectively with cross-functional teams including Production, QC, Maintenance and Supply Chain.</li><li>Experience with electronic quality systems (eQMS) preferred.</li></ul>Competencies:<ul><li>Regulatory Compliance &mdash; Understands and applies FDA regulations and internal quality standards.</li><li>Risk-Based Thinking &mdash; Uses risk assessment tools to support decision-making and issue resolution.</li><li>Problem Solving &mdash; Applies structured root-cause methodologies (5-Why, Fishbone, etc.).</li><li>Continuous Improvement &mdash; Identifies opportunities to strengthen processes and reduce compliance risk.</li><li>Technical Writing &mdash; Produces clear, compliant, and audit-ready documentation.</li></ul>Physical &amp; Work Environment Requirements:<ul><li>Ability to work in manufacturing, and warehouse environments.</li><li>Standing, walking, and occasional lifting up to 50 lbs.</li><li>Use of PPE including lab coats, gloves, hairnets, and safety glasses</li><li>Cosmetic GMPs (ISO 22716 awareness)</li><li>Fragrance/allergen/organic documentation</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What are your salary(Hourly) expectations?</li></ul>Experience:<ul><li>CGMP: 1 year (Required)</li><li>Personal Care Products Manufacturing : 1 year (Required)</li><li>Quality Specialist : 2 years (Required)</li></ul>Work Location: In person

Quality Specialist (HOURLY) Personal Care Products Manufacturing - Dallas, TX Area

Apex Operations

<div>Location: Egypt (Remote)<h2 class="jobSectionHeader">
About the Role</h2>
We are looking for a proactive and customer-focused Technical Support Specialist to join our team remotely from Egypt. The ideal candidate will have solid experience providing technical support for CRM systems, troubleshooting technical issues, and ensuring an excellent user experience.
If you have worked as a Technical Support Specialist supporting CRM platforms such as Meta Business Suite, Yaster, or any other CRM system, we'd love to hear from you.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>Provide technical support to users across CRM platforms.</li><li>Troubleshoot and resolve technical issues related to CRM systems.</li><li>Investigate system errors, bugs, and user-reported issues.</li><li>Escalate complex technical problems to the appropriate teams when necessary.</li><li>Assist users with account setup, configuration, and system navigation.</li><li>Monitor support tickets and ensure timely resolution in accordance with SLAs.</li><li>Document issues, solutions, and technical procedures.</li><li>Work closely with Product, Development, and Customer Success teams to improve user experience.</li><li>Deliver excellent customer service while maintaining high response and resolution standards.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>Minimum 2 years of experience as a Technical Support Specialist.</li><li>Hands-on experience providing technical support for CRM systems is mandatory.</li><li>Experience supporting platforms such as Meta Business Suite, Yaster, or any similar CRM platform.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent understanding of CRM workflows and user management.</li><li>Experience using ticketing/helpdesk systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and interpersonal skills.</li><li>Ability to work independently in a remote environment.</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>Experience supporting SaaS products.</li><li>Basic understanding of APIs, integrations, or web technologies.</li><li>Experience working in a fast-paced customer support environment.</li></ul><h2 class="jobSectionHeader">
What We Offer</h2><ul><li>Fully Remote Position (Egypt-based).</li><li>Competitive Salary.</li><li>Collaborative and Supportive Team Environment.</li><li>Professional Development Opportunities.</li></ul></div>

Technical Support Specialist (CRM Systems) – Remote

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