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senior engineering manager

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demand generation & lifecycle marketing manager Jobs in London

product management manager

Civica

<div>We&rsquo;re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Product Manager at Civica
As a Product Manager, you will be responsible for defining the strategic vision for your team driven by Civica&rsquo;s overall vision and creating product roadmaps that align to Civica&rsquo;s strategic goals.
You will be responsible for leading other product managers, collaborating with product design, user research, engineering and commercial teams. Overseeing lifecycle management of your product, ensuring alignment with the company&rsquo;s mission and vision of becoming a global GovTech champion, whilst delivering critical products and services to citizens around the world.
You will be an expert in creating clear and precise customer and outcome focused requirements. You will lead by example and have hands on execution of the product strategy for your product delivery, ensuring that product development practices and roadmaps are aligned to our global vision, to maximise productivity and growth.
What you will do to be successful in this role as Product Manager
Key responsibilities:<ul><li>
Contribute to the strategy and direction of travel for the Civica Pensions product set.
</li><li>Socialise the pensions product direction of travel with stakeholders and customers.</li><li>
Prioritise the pensions enhancements (Software &amp; regulatory change) in line with market and business priorities.</li><li>
Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap
</li><li>Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launch
</li><li>Conduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisions
</li><li>Hands-on approach to defining and prioritising product requirements to guide the engineering process
</li><li>Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases
</li><li>Plan and execute successful product launches collaborating closely with Product Marketing team, including developing launch plans, positioning, and messaging
</li><li>Analyse data and metrics to measure product performance, identify areas for improvement, and make informed data-driven product decisions
</li>Champion a strong culture of knowledge sharing and product decision and design documentation 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Must have strong experience of Product managing of Pensions software solutions.</li><li>
Should have extensive experience of local government or public sector pensions software solutions and regulation.</li><li>
Strong product management experience, working in a modern software or product led organisation</li><li>
Experience operating with Agile development methodologies to manage product development and collaborate with engineering teams</li><li>
Ability to navigate and address the complexities of product lifecycle management.
</li><li>Strong analytical skills to collect, analyse, and interpret data to inform product decisions and identify market opportunities
</li><li>Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
</li><li>Driving force behind building and execute a product roadmap and strategy that aligns with customer needs and company goals
</li><li>Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success</li>
Experience crafting compelling stories to communicate product vision, value, and benefits to various stakeholders at different levels 
<li>
</li></ul>We Want You to Bring Your Whole Self to Work 
 
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us 
 
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
 
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 
Benefits 
Time Off &amp; Work-Life Balance
✔ 25 Days Annual Leave + bank holidays &ndash; plus the option to buy up to 10 extra days! 
✔ Days of Difference &ndash; Up to 3 extra days off for volunteering.
Financial Well-being &amp; Security
✔ Pension Contributions &ndash; 5% employer match to support your future. 
✔ Income Protection &ndash; Up to 75% salary cover for long-term illness. 
✔ Life Assurance &ndash; 4x salary tax-free lump sum. 
✔ Critical Illness Cover &ndash; &pound;25,000 lump sum (extendable to dependents).
Health &amp; Perks
✔ Private Medical Insurance &ndash; Fast access to private healthcare. 
✔ Health Cash Plan &ndash; Claim back physio, therapies &amp; more. 
✔ Dental Insurance &ndash; Cover for routine &amp; emergency care. 
✔ Affinity Groups &ndash; Join employee-led communities. 
✔ Bounty Bonus &ndash; Refer a friend &amp; get rewarded. 
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.</div>

Product Manager - Pensions

Virtuozzo

<div>Product Manager
Cloud Infrastructure Products 
About the role

Virtuozzo is looking for a hands-on Product Manager to help define, build, and improve cloud infrastructure products used by service providers, hosting companies, MSPs, and technical customers.

This is an individual contributor role for someone who enjoys doing the product work directly: customer discovery, requirements, prioritization, roadmap trade-offs, technical discussions, release planning, and follow-through with engineering and customer-facing teams. 
This is not a coaching, advisory, or high-level strategy-only role. We are looking for someone who can take ownership, go deep into the product and market, and personally drive work from problem discovery to shipped outcomes. 
What you will do
<ul>
<li>Own product discovery with cloud service providers, MSPs, hosting companies, internal teams, and technical users.</li>
<li>Translate customer problems and market requirements into clear product requirements, user stories, acceptance criteria, and roadmap priorities.</li>
<li>Work directly with engineering to clarify scope, trade-offs, dependencies, and delivery plans.</li>
<li>Prioritize roadmap items based on customer impact, technical feasibility, business value, and product strategy.</li>
<li>Analyze competitors and market trends in cloud infrastructure, virtualization, cloud management, Kubernetes, storage, automation, and related areas.</li>
<li>Support product positioning, packaging, launch planning, and enablement for sales, marketing, support, and customer success.</li>
<li>Own follow-through after release: adoption, feedback, issues, improvements, and measurable product outcomes.</li>
<li>Keep product documentation, roadmap context, and decision rationale clear and up to date.</li></ul> 


What we are looking for
<ul>
<li>Product management experience with cloud infrastructure, virtualization, cloud platforms, hosting, MSP/CSP products, DevOps/platform tools, Kubernetes, storage, networking, automation, or related technical products.</li>
<li>Strong hands-on ownership mindset: you are comfortable writing requirements, talking to customers, working with engineers, analyzing feedback, and driving execution yourself.</li>
<li>Ability to understand technical infrastructure products and discuss trade-offs with engineering and technical customers.</li>
<li>Experience prioritizing roadmaps and making clear product decisions when there are competing customer, business, and technical needs.</li>
<li>Strong analytical thinking and comfort using data, customer feedback, and market evidence to support product decisions.</li>
<li>Clear written communication: you can document product problems, requirements, decisions, and release context in a way engineering and business teams can use.</li>
<li>Ability to work independently in a distributed remote environment.</li></ul> 


Strong pluses
<ul>
<li>Experience with service provider, hosting, MSP, CSP, telco, or cloud infrastructure markets.</li>
<li>Experience with virtualization, KVM, OpenStack, Kubernetes, software-defined storage, backup, disaster recovery, automation, billing, provisioning, or cloud management platforms.</li>
<li>Experience with infrastructure software pricing, packaging, licensing, or usage-based/subscription models.</li>
<li>Previous engineering, solution architecture, technical support, QA, DevOps, or infrastructure operations background.</li>
<li>If you have experience with on-prem software delivery with long development cycles then you might be ideal candidate.</li></ul> 


This role is probably not a fit if
<ul>
<li>Your experience is mainly generic B2B SaaS, marketing, coaching, consulting, or startup mentoring without direct product ownership.</li>
<li>You prefer to guide teams at a high level rather than personally doing discovery, writing requirements, prioritizing work, and following delivery details.</li>
<li>You have not worked with technical products, engineering teams, or infrastructure-related customers.</li>
<li>You are looking for a people-management or product leadership role rather than an individual contributor product role.</li></ul> 


What success looks like
<ul>
<li>You quickly understand Virtuozzo&rsquo;s products, customers, and technical environment.</li>
<li>You build trust with engineering and customer-facing teams by being clear, practical, and prepared.</li>
<li>You turn ambiguous customer and market needs into well-prioritized product work.</li>
<li>You help ship improvements that are valuable to service providers, MSPs, hosting companies, and technical users.</li>
<li>You take ownership from discovery through delivery and iteration.</li></ul></div>

Product Manager (Infrastructure)

Ripjar

<div>Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat.
Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing.
If you want your work to matter, this is where it happens.
We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time.
The role: 
We are looking for a motivated, curious, and enthusiastic Product Manager to join our growing product team. This is not a role where we expect you to have seen it all before or be an expert in every discipline. We believe great product instincts combined with the right attitude will take you far, and this role is designed to be a launchpad for your career. 
 
Product management at Ripjar is beautifully varied, and we want you to find your own strengths. While you will get a solid grounding in the entire product lifecycle, you will have the flexibility to lean into the areas that excite you most as you develop:<ul><li> 
The Tech and Delivery Side: Partnering closely with world-class engineers and architects to build cutting-edge systems.
</li><li>The Commercial and Marketing Side: Shaping product strategy, exploring pricing models, and helping position our products in the global market.
</li><li>The Operational Side: Working on how our complex AI systems are deployed and implemented effectively for our clients.
</li></ul>Bring Your Ideas to Shape How the World Fights Financial Crime with AI 
AI is at the heart of what we do. We don't just want you to manage a roadmap; we want you to bring your own creativity and ideas to the table. You will help us think about how we can leverage the next generation of AI tools and processes to make a meaningful difference. If you are fascinated by the fast-moving world of artificial intelligence and want to apply it to real-world challenges, you will thrive here.
What you'll be doing:<ul><li>
Lead and Shape Initiatives: Be responsible for key product features from concept through to launch, working alongside UX designers, engineers, and QA specialists.
</li><li>Listen and Learn: Engage directly with our customers and internal teams to deeply understand user needs and domain challenges.
</li><li>Build Momentum: Act as an Agile product owner by writing user stories, collaborating team ceremonies, and helping the team deliver.
</li><li>Experiment with Strategy: Contribute fresh ideas to our product development, marketing strategies, and pricing approaches.</li></ul> 

Requirements 
What we're looking for: 
 
We are keeping things simple. We aren't looking for a long list of certificates; we are looking for potential, adaptability, and commitment.<ul><li> 
Some Product Experience: You have a solid grounding in product management principles, perhaps as an Associate PM, Product Analyst, or a closely related role in a fast-moving tech environment.
</li><li>B2B or SaaS Exposure: You have some familiarity with how enterprise software or SaaS products are built and delivered.
</li><li>Curiosity Around AI: You don't need a degree in data science, but you should be genuinely excited by AI technology and eager to explore how it can solve complex problems.
</li><li>Strong Communication: You know how to collaborate cross-functionally, listen to different perspectives, and build trust with a team.
</li><li>Bonus Points: Any exposure to financial services, compliance, or RegTech is a great plus, but absolutely not a requirement.</li></ul> 

Benefits 
Why we think you&rsquo;ll enjoy it here:<ul><li>
Competitive base salary DOE</li><li>
25 days annual leave + birthdays off, rising to 30 days after 5 years of service</li><li>
Christmas shutdown</li><li>
Fully remote working</li><li>
35 hour working week</li><li>
Flexible working hours.</li><li>
Private Family Healthcare</li><li>
Life Assurance</li><li>
Pension salary sacrifice</li><li>
Employee Assistance Programme</li><li>
Company contributions to your pension</li><li>
Enhanced maternity/paternity pay</li><li>
The latest tech including a top of the range MacBook Pro</li><li>
There is a well-stocked pantry with food, snacks and drinks when in the office</li></ul></div>

Product Manager

Expedia Group

<div>At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. 
 
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Introduction to the Team
<div><div>Expedia Group B2B is the B2B arm of Expedia Group. We bring innovative technology and distribution solutions to partners across the world, powering travel partnerships at scale through access to one of the industry&rsquo;s most comprehensive travel supply sets.
</div><div>Within this space, our Demand Side teams focus on helping partners deliver great traveler experience by making Expedia Group supply easy to discover, integrate, and book. This role is centered on the Lodging vertical, with a strong emphasis on API product distribution, partner adoption, and scalable growth through high-quality integrations.
The Role:
</div><div>As a Product Manager III on the Demand Side team, you will own product strategy and execution for lodging distribution capabilities delivered through our API platform. You will work at the intersection of partner needs, commercial opportunities , and technical delivery to build products that help partners shop, book, and service lodging supply effectively.
</div><div>This role is ideal for a product manager with strong API product instincts, a deep appreciation for distribution, and the ability to translate complex partner and platform needs into clear product direction.
</div><div>In this role, you will:
</div><div><ul><li>Own and evolve the product roadmap for lodging distribution capabilities, prioritising based on partner demand, business impact, and technical feasibility
</li></ul></div><div><ul><li>Partner closely with engineering teams across the full product lifecycle, from discovery and API design through launch, adoption, and ongoing optimisation
</li></ul></div><div><ul><li>Develop a strong understanding of partner use cases, integration patterns, and distribution needs across the lodging ecosystem
</li></ul></div><div><ul><li>Collaborate with commercial, partner success, and business development teams to translate market needs into well-defined product initiatives
</li></ul></div><div><ul><li>Drive API product decisions that improve partner adoption, booking performance, scalability, and overall distribution effectiveness
</li></ul></div><div><ul><li>Define and track success metrics such as partner adoption, conversion, booking contribution, API reliability, and feature utilisation
</li></ul></div><div><ul><li>Identify opportunities to improve developer experience, integration quality, and speed to value for partners working with lodging APIs
</li></ul></div><div><ul><li>Communicate product vision, priorities, trade-offs, and progress clearly to cross-functional stakeholders and leadership
</li></ul></div><div><ul><li>Contribute to broader platform and distribution strategy by bringing insights from lodging partners, market trends, and integration performance 
 
</li></ul></div><div>Experience and Qualifications:
</div><div><ul><li>Bachelor&rsquo;s degree in a relevant field or equivalent professional experience
</li></ul></div><div><ul><li>5+ years of product management experience, preferably in B2B, platform, marketplace, or travel technology products
</li></ul></div></div><div><div><ul><li>Strong experience with API or platform products, including a solid understanding of RESTful APIs, integration workflows, and developer experience
</li></ul></div><div><ul><li>Demonstrated ability to define product strategy, create roadmaps, write clear requirements, and deliver iteratively with engineering teams
</li></ul></div><div><ul><li>Strong understanding of product distribution concepts and the ability to apply them in a partner-facing, API-driven environment
</li></ul></div><div><ul><li>Strong analytical skills, including experience using data and product metrics to inform prioritisation and measure outcomes
</li></ul></div><div><ul><li>Excellent communication and collaboration skills, with experience working across technical, commercial, and operational teams 
 
</li></ul></div><div>Preferred
</div><div><ul><li>Experience in the travel industry, particularly in lodging, distribution, or partner-facing product roles
</li></ul></div><div><ul><li>Familiarity with modern API patterns and integration models
</li></ul></div><div><ul><li>Experience working with products that support shopping, booking, or servicing use cases
</li></ul></div><div><ul><li>Experience participating in partner engagements such as roadmap discussions, business reviews, or integration design sessions
</li></ul></div></div>Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation . 
 
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. 
 
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ . 
 
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.</div>

Product Manager, Direct Inventory - Demand

<div>Director, Applied AI Product Manager 
At BNY, our culture allows us to run our company better and enables employees&rsquo; growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world&rsquo;s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. 
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance &ndash; and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. 
We&rsquo;re seeking a future team member for the role of Director, Applied AI Product Manager to join our EMEA Innovation / Strategic Partnerships, Investments &amp; Innovation team. This role is located in London, UK. 
In this role, you&rsquo;ll make an impact in the following ways:
Product strategy and opportunity framing
Define product vision, strategy, and roadmap for AI-enabled transformation opportunities.
Translate complex business or client problems into clear opportunity statements, product hypotheses, MVP scopes, PRDs, and execution plans.
Identify high-value opportunities for AI, intelligent automation, LLMs, workflow redesign, decision intelligence, and agentic solutions.
Partner with business sponsors, designers, AI Hub, engineering, data, risk, and platform teams to shape solutions that are valuable, feasible, usable, and governable.
Help convert discovery outputs into prioritised product opportunities, build paths, or handoff recommendations.
AI-enabled product development
Shape AI-enabled workflows, agent concepts, decision-support tools, prototypes, and product solutions.
Define what should be automated, augmented, escalated, or kept human led.
Work with technical partners to define orchestration needs, data requirements, permissions, integration considerations, model behaviour, and evaluation needs.
Use approved AI tools and methods to accelerate research, synthesis, product thinking, requirements development, prototyping, and decision support.
Critically evaluate AI outputs for quality, accuracy, bias, limitations, risk, and fitness for purpose.
Delivery, experimentation, and measurable outcomes
Lead cross-functional delivery from opportunity framing through prototype, MVP, pilot, or handoff.
Establish clear success metrics linked to productivity, operational efficiency, risk reduction, adoption, client experience, revenue support, or decision quality.
Drive fast learning loops through hypothesis testing, experimentation, user feedback, and evidence-based prioritisation.
Balance speed with control, ensuring responsible AI, data, compliance, security, operational resilience, and risk considerations are embedded early.
Create executive-ready narratives, decision packs, and product artefacts that support senior stakeholder alignment.
Stakeholder and team leadership
Partner with senior stakeholders across business lines, operations, technology, design, risk, compliance, and commercial teams.
Communicate complex AI and product concepts in clear, practical, outcome-focused language.
Work fluidly in small multidisciplinary teams, contributing beyond narrow role boundaries while maintaining clear accountability.
Mentor and support colleagues as the team builds stronger AI product capability.
Help create a team culture built on trust, constructive challenge, continuous learning, and shared ownership of outcomes. 
To be successful in this role, we&rsquo;re seeking the following:
Significant experience in AI product management, digital product management, enterprise product development, AI-enabled transformation, or technology-led business change.
Strong understanding of generative AI, LLM-enabled systems, intelligent automation, agentic workflows, and AI-enabled product capabilities.
Experience translating complex business problems into product strategies, requirements, roadmaps, prototypes, or delivery plans.
Ability to work with engineering, data science, AI Hub, design, business, and risk teams to shape practical solutions.
Strong understanding of enterprise technology concepts such as APIs, workflows, data flows, permissions, integration layers, observability, and production-readiness.
Experience operating in complex, regulated, or highly governed environments.
Strong stakeholder management, executive communication, prioritisation, and delivery leadership skills.
Ability to define and measure outcomes, not just deliver outputs.
<ul><li>We are looking for people who can thrive in a fast-moving, AI-enabled, high-trust team environment. The strongest candidates will be:
</li></ul>Comfortable with ambiguity and able to create structure without waiting for perfect framing.
Curious, self-directed, and able to learn new domains quickly.
Collaborative and team-oriented, with a willingness to build on others&rsquo; ideas and adapt when evidence changes.
Confident giving and receiving constructive feedback across all levels.
Resilient under pace, feedback, uncertainty, and changing priorities.
Strong communicators who can explain decisions, trade-offs, and risks clearly.
Evidence-led rather than opinion-led.
Risk-aware without being risk-averse.
Excited by continuous learning and willing to help others develop.
Comfortable operating across product, design, AI, data, engineering, risk, and business strategy.
Experience building or scaling AI-enabled products, internal platforms, workflow tools, agents, or automation capabilities.
Experience with AI product evaluation, model performance, responsible AI, prompt design, RAG, knowledge graphs, or agent orchestration.
Experience in financial services, capital markets, asset servicing, banking, payments, operations, risk, compliance, or data-intensive enterprise environments.
Experience working in innovation, venture-building, consulting, transformation, or emerging technology teams.
Product certifications, agile certifications, AI specialisations, or advanced degrees are helpful but not required where equivalent experience is demonstrated. 
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn 
Here&rsquo;s a few of our recent awards:
<ul><li>America&rsquo;s Most Innovative Companies, Fortune, 2025
</li><li>World&rsquo;s Most Admired Companies, Fortune 2025
</li>&ldquo;Most Just Companies&rdquo;, Just Capital and CNBC, 2025 
<li>
</li></ul>Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life&rsquo;s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Director, Applied AI Product Manager

JPMorganChase

<div>JOB DESCRIPTION 
 
 
At JPMorganChase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Product Manager within the International Consumer Bank at JPMorganChase, you will lead the product function for AI Engineering (AIE), reporting into the engineering lead and collaborating to set strategy and direction. AIE comprises two sub-teams: a platform team that builds the AI and MLOps capabilities developers across ICB use to take models and agents from experiment to production, and a team that builds internal AI agents and assistants that automate friction in how ICB operates. As Product Manager, you will own the product roadmap across both, operating with a high degree of autonomy, and work in close partnership with wider Engineering org to ensure the two teams' work compounds rather than diverges. You will translate complex, ambiguous needs into a clear, prioritized roadmap of capabilities that make AI delivery repeatable, compliant, and fast. 
Job responsibilities
<ul><li>Partner with the engineering lead to set the AIE product vision and multi-year strategy, aligned to ICB and firmwide objectives, and own the product roadmaps that translate it into measurable outcomes across both AIE sub-teams.</li>
<li>Ensure the platform roadmap and the internal AI applications roadmap stay aligned, so that capabilities built by the platform team are validated and consumed by the applications team, and the applications team's needs inform platform priorities.</li>
<li>Author clear, detailed product requirements documents (PRDs) and own the backlog in Jira in close collaboration with engineering leads, decomposing initiatives into well-defined stories with crisp acceptance criteria, maintaining priority, and making data-informed trade-offs across scope, schedule, and risk.</li>
<li>Lead discovery with platform users and partners across ICB to define capabilities that improve developer experience, reliability, time to production, and compliance.</li>
<li>Partner with delivery leads to ensure architectures are scalable, reliable, and operationally sound, and that capabilities ship with evaluation, observability, and clear ownership.</li>
<li>Embed technology controls and regulatory requirements into product design, so that teams meet their obligations by adopting platform tooling rather than rebuilding controls bespoke.</li>
<li>Drive adoption of platform capabilities through clear documentation, enablement, and internal go-to-market, demonstrating measurable value to use case teams.</li>
<li>Define and track product KPIs across AIE, and use insights for continuous improvement.</li>
<li>Coordinate cross-team dependencies, remove impediments, and align stakeholders; resolve competing priorities with clear, evidence-based communication.</li>
Establish high standards for product artifacts and decision quality, and work with Engineering peers to raise velocity and impact. 
<li>
</li></ul>Required qualifications, capabilities &amp; skills
<ul><li>Senior product management experience for technical platform or infrastructure products, delivering complex roadmaps in regulated environments with minimal oversight.</li>
<li>Strong understanding of the machine learning lifecycle and what it takes to move models and AI applications from experiment to production.</li>
<li>Outstanding stakeholder management and influence; builds trust through transparency and effective use of data; adept at resolving ambiguity and competing priorities.</li>
<li>Deep partnership with Engineering; fluent in discussing technical trade-offs with both technical and non-technical stakeholders.</li>
<li>Strong analytical and decision-making skills; comfortable using metrics and telemetry to guide priorities and measure outcomes.</li>
<li>Robust risk and controls mindset; integrates regulatory and technology control requirements into product strategy and execution.</li>
<li>Excellent written and verbal communication skills in English.</li>
Bias to action; executes with urgency, discipline, and quality. 
<li>
</li></ul>Preferred qualifications, capabilities &amp; skills
<ul><li>Product management experience for AI/ML, MLOps, or data platforms.</li>
<li>Familiarity with MLOps concepts and frameworks, such as MLflow, Amazon SageMaker, and feature stores.</li>
<li>Familiarity with AI concepts, such as Retrieval-Augmented Generation (RAG), agentic system architectures, evaluation of LLMs and agents, and Model Context Protocol (MCP).</li>
<li>Hands-on experience with or solid understanding of Amazon Web Services (AWS).</li>
<li>Understanding of cloud architecture and the software development lifecycle.</li>
<li>Experience coaching and mentoring other product managers and setting a high bar for execution.</li>
Experience operating at scale in highly available, secure environments. 
<li>
</li></ul>#ICBEngineering #ICBCareers
ABOUT US
 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
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Product Manager - ICB AI Engineering

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We're on a mission to rewrite the rules of eCommerce by giving customers entirely new ways to engage with Amazon. With AI, we're unlocking the potential to turn information into useful knowledge, making it easier for customers to find exactly what they're looking for and get things done. We are working backwards from a vision of conversational, contextual, and interactive experience that helps customers find answers to product questions, perform product comparisons, receive product suggestions, and more - in a store that sells everything. 
 
Introducing Rufus: Rufus is Amazon&rsquo;s expert shopping assistant trained on Amazon&rsquo;s product catalog and information from across the web to answer customer questions on shopping needs, products, and comparisons, make recommendations based on this context, and facilitate product discovery in the same Amazon shopping experience customers use regularly. Read more about Rufus on the About Amazon blog: https://www.aboutamazon.com/news/retail/amazon-rufus. 
 
We&rsquo;re looking for the best and brightest across Amazon to help us realize and deliver this vision to our customers right away. 
 
More specifically, this role is in a team that is building new software systems and customer experiences, that will help greatly expand Rufus's availability to new cohorts of customers. This team is considered strategic and has visibility with leadership at the highest levels. The role offers a chance to build and launch AI powered customer experiences from the ground up, and work closely with an exceptional group of product, engineering, and science leaders. 
 
Key job responsibilities 
<ul><li>Influence the strategic direction and vision of the organization through an understanding of the intersection of business/customer needs and how these intersect with technical capabilities and opportunities.</li><li>Provide technical leadership, vision and career guidance to team members.</li><li>Create a culture of pride in engineering and operational excellence and drive best practices within teams and across organization.</li><li>Be strategic about defining and building a engineering culture that takes ownership and delivers high performance engineering solutions.</li><li>Work closely with technical (engineering and science) teams, design, and product/program management in an agile environment to deliver the best technical designs and approaches.</li><li>Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.</li></ul> 
A day in the life 
This Software Development Manager will:
 
<ul><li>Manage a highly talented team of SDEs on the Rufus Detail Page team. The tasks will involve interacting with product, program and other Rufus and broader Amazon teams to clarify the requirements and build execution plans for the team.
</li><li>Defining tactical actions to unblock the team and lay out a strategic quarter or year long vision for the team to improve its efficiency and deliver better solutions for Amazon's customers.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations</li><li>Experience in engineering team management</li><li>Experience in engineering</li><li>Experience in leading the definition and development of multi tier web services</li><li>Experience working directly within engineering teams</li><li>Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems</li><li>Experience partnering with product and program management teams</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy</li><li>Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers</li></ul> 
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. 
 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Software Development Manager, Amazon Rufus

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