product manager financial services

H&R Block

<div>Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It&rsquo;s an exciting time to be a part of H&amp;R Block! What you'll do...:
At H&amp;R Block your contributions will go far beyond any job description. When you join our team, you&rsquo;ll add to the momentum of a forward-thinking company &ndash; one that defined an industry and is now leading its transformation. The Program Manager &ndash; Financial Services within the Product Support &amp; Insights Team champions our clients and Tax Pros, has a deep understanding of their behaviors and needs, and leverages data-driven insights to evolve H&amp;R Block&rsquo;s servicing experiences, further solidifying them as a key differentiator of our value proposition.
As the Product Support Manager &ndash; Financial Services you will report to the Director of Product Support &amp; Insights and set the support strategy for a portfolio of products and services that our clients rely on each and every day. This is a highly visible role and you will work across the organization with Product, Technology, Marketing and other cross-functional stakeholders, as well as with your peers in Customer Care to design and operationalize support experiences that drive value to our clients and H&amp;R Block.
Day to day, you&rsquo;ll...
Strategy and Planning<ul><li>
Own the support strategy for all digital and service products within an assigned portfolio and drive alignment with client goals and outcomes. Ensure that every &lsquo;next dollar spent&rsquo; delivers the best ROI possible as measured by customer feedback (VOC, CES)</li><li>
Maintain a pulse on user feedback, deliver top-notch resolution of user issues, and provide meaningful insights to product teams to improve the user experience. Own the relationship and feedback system with Tier 3 technical support teams</li><li>
Support the delivery of the customer care experience through innovative 1:1 and 1:Many service models for your portfolio of products with tight collaboration across delivery teams including vendor operations, scalable support, and more</li><li>
Provide strategic insights/lead improvement efforts in customer service and operations. Develop systems and protocols to drive up quality while removing inefficiencies and cost</li><li>
Understand and anticipate operational risks and analyze root-causes of process errors, build mitigation strategies and recommend changes in workflows/tools</li></ul> 
Operations and Insights<ul><li>
Drive action with data-driven stories: Use data to build a shared understanding of customer needs, operational challenges, and strategic opportunities, ensuring insights lead to meaningful change</li><li>
Manage &lsquo;Known Issues&rsquo;, new product launches, and Marketing initiatives for your product portfolio to ensure that the broader organization is always prepared to deliver exceptional service</li><li>
Partner with delivery teams, data scientists, and using your own analytical skills, you will provide insight to drive down cost and inefficiencies throughout our customers&rsquo; servicing journeys while simultaneously improving the CX and driving incremental LTV</li><li>
Own and broadcast customer insights across the enterprise and be a trusted advisor to our most senior leadership</li></ul><div></div> 
Financial/Budget Management<ul><li>
Create and manager support budgets for each product with accuracy and transparency</li><li>
Gain leverage in our support investments so that we can reinvest savings into the customer experiences and innovate</li></ul> 

What you'll bring to the team...:
<ul><li>BS/BA in related field or the equivalent through a combination of education and experience</li><li>
8 years total experience, with 4-6 years of support experience and consumer financial products</li><li>
Demonstrated experience in leveraging support insights to drive change across cross-functional teams.</li><li>
Deep product support experience in a consumer technology organization. This includes building support strategies that complement the product vision and cut across 1:1 and 1:Many servicing channels.</li><li>
Industry thought leadership as you stay up to date of new technologies, customer trends and expectations, and competitive insights</li><li>
Experience with contact center technologies, processes, and measures along with how they drive client experience</li><li>
Exceptional communication and collaboration skills, along with a comfort working and leading in a cross-functional environment</li><li>
Creative and inspiring leadership skills that support learning with a bias for action and accountability while building and maintaining strong relationships</li><li>
The ability to think strategically and tactically with a persistent problem-solving mentality</li></ul>
Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You&rsquo;ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. 
 
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. 
 
Equal Opportunity Employer: H&amp;R Block does not tolerate discrimination based on a person&rsquo;s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&amp;R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-LJ #LI-Remote</div>

Product Support Manager, Financial Services

Uber

<div>This is a hybrid role and you must be located in, or willing to relocate to, New York or Chicago for the position.
 
 
About the Role
 
 
As an Operations Manager in Uber's Financial Business Group, you will play a key role in scaling and supporting the execution of our financial products across the US and Canada. By overseeing and driving initiatives and analyzing performance data, you will directly contribute to product adoption, improved financial access for earners, and accelerated business growth. Your work will involve managing end-to-end operational workflows and collaborating closely with internal stakeholders and external partners-enabling you to help shape how Uber delivers impactful, scalable financial solutions.
 
 
The ideal candidate combines strong analytical skills with the ability to thrive in fast-paced environments and work collaboratively across functions to drive meaningful results.
 
 
What You'll Do
<ul><li>Lead and manage operational initiatives that support the growth and execution of Uber's financial products across the US and Canada
</li><li>Define project timelines and milestones in partnership with cross-functional teams, helping ensure clear coordination and smooth execution
</li><li>Own and optimize core operational workflows, identifying areas for improvement and resolving issues to enhance delivery and user experience
</li><li>Analyze product and initiative performance, develop insights, and recommend actions to improve adoption and efficiency
</li><li>Drive strategic collaboration across Product, Marketing, Legal, Support, and others to move initiatives forward and ensure successful execution
</li></ul>Basic Qualifications
<ul><li>2+ years of experience in operations, strategy, product, or project/program management
</li><li>Proficiency in SQL and advanced Excel/Google Sheets for data analysis and decision-making
</li><li>Bachelor's degree
</li></ul>Preferred Qualifications
<ul><li>Experience or familiarity with financial services or banking or fintech related to credit products
</li><li>Experience collaborating with cross-functional teams and stakeholders at multiple levels
</li><li>Strong analytical and critical thinking skills with a structured, problem-solving approach
</li><li>Ability to manage project timelines, organize initiatives, and execute in fast-paced environments
</li>Motivated self-starter that can work independently in a fast-paced and ambiguous environment 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Operations Manager, Financial Products - US&C

MultiBank Group

<div>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. 
 
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking a Payments Product Manager to own the end-to-end payment experience across deposits, withdrawals, and settlements for our platform. You will define and deliver payment features across cards, bank transfers, wallets, and crypto on/off-ramps while ensuring reliability, performance, and compliance. Working closely with engineering, risk, compliance, and operations teams, you will optimize payment success rates, reduce friction, and improve user journeys using data-driven decisions. This role suits someone who combines strong payment infrastructure knowledge with product thinking and execution.
Key Responsibilities<ul><li>
Define and own the roadmap for payment methods, card products, wallets, and on/off-ramp experiences.</li><li>
Translate business goals into clear payment features and measurable KPIs.</li><li>
Work with engineering to design and implement payment platform, payment flows, APIs, and integrations with processors,</li><li>
Monitor and improve payment success rates, authorization rates, decline reasons, and chargebacks.</li><li>
Collaborate with Risk, Compliance, and Legal on KYC/AML, fraud, and regulatory requirements across markets.</li><li>
Use data to optimize user journeys (checkout, top-up, withdrawal) and reduce friction and failures.</li><li>
Own end-to-end payment flows (deposits, withdrawals, trading settlements) across cards, banks, wallets, and crypto on/off-ramps.</li></ul>
Skills &amp; Qualifications<ul><li>
4&ndash;6+ years in product management within payments, fintech, crypto, or financial services.</li><li>
Strong understanding of card networks, acquirers, issuers, PSPs, and payment rails (cards, bank transfers, wallets, instant payments).</li><li>
Familiarity with KYC/AML, fraud detection, disputes, and chargeback processes.</li><li>
Ability to work closely with engineers on APIs, system design, and third‑party integrations.</li><li>
Data-driven mindset, experience defining metrics and running experiments on conversion and payment performance.</li><li>
Excellent stakeholder management across engineering, operations, support, finance, compliance, and external partners.</li></ul>
Why Join Us?<ul><li>
Work with an industry-leading global financial institution.</li><li>
Competitive salary and comprehensive employee benefits.</li><li>
Opportunities for professional growth and career advancement.</li><li>
Collaborative, inclusive, and dynamic work environment.</li><li>
Commitment to innovation and professional excellence.
</li></ul>Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
Positions available across our 25+ global offices &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. Learn more: www.multibankgroup.com
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</div>

Payments Product Manager

Stripe

<div>
 Who we are
 
 
 
 About Stripe
 
 
 
 Stripe is a financial infrastructure platform for businesses. Millions of companies&mdash;from the world&rsquo;s largest enterprises to the most ambitious startups&mdash;use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&rsquo;s reach while doing the most important work of your career.
 
 
 
 About The Team
 
 
 
 Stripe&rsquo;s Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, accounting, and data services in one modern stack, the RFA suite eliminates inefficiencies of legacy finance tools and supports revenue growth.
 
 
 While the internet has been a boon to productivity, the gains have been uneven. Common financial processes like billing, tax, and month-end book closing are still painfully inefficient and manual. They&rsquo;re also typically spread across a dozen or more software tools. The result: one-third of finance leaders reopen their books at least once a quarter because of accounting errors, and half spend 10 hours a month manually correcting discrepancies.
 
 
 Stripe&rsquo;s RFA suite relieves those burdens by equipping finance leaders with revenue management tools that are as sophisticated as the businesses they run. The suite automates manual work and improves accuracy across the cash flow life cycle, from payments and billing to tax, reporting, and accounting.
 
 
 Our portfolio is growing rapidly and we are expanding our RFA suite to serve the diverse spectrum of Stripe&rsquo;s users, from brand new startups to public companies. Simultaneously we are investing in foundations for an extensible platform solution, including integrations with external systems that will let us scale our reach and capabilities by orders of magnitude over the next few years.
 
 
 What you&rsquo;ll do
 
 
 At Stripe, Product Managers help build innovative payments products for our customers. We're seeking an experienced Product Manager to join our team and help develop a suite of products aimed at streamlining complex back-office operations. Our goal is to offer AI-enabled tools that help finance and accounting teams in reducing manual work and ensuring their books are always up-to-date. In this role, you'll work towards our vision of automating routine accounting tasks while providing timely financial insights to support strategic decision-making.
 
 
 You&rsquo;d be joining a team of experienced PMs who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. This role will provide the opportunity to lead the strategy and roadmap for one of Stripe&rsquo;s strategic products and shape the future of revenue automation.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 On a day-to-day basis, you will divide your time between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, sales, and product counterparts.
 </li>
 <li>
 Identify the most important problems to solve, develop product solutions, define the GTM strategy, and collaborate with engineering and design to scope the work.
 </li>
 <li>
 Articulate the product vision, develop annual and quarterly roadmap, and collaborate with other business functions to successfully deliver these solutions to our users.
 
 
 
 </li>
 </ul>
 Who you are
 
 
 We&rsquo;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 7+ years of relevant product management or product-adjacent experience, with a proven track record of building complex, high impact products in the B2B or B2C space
 </li>
 <li>
 Experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale.
 </li>
 <li>
 Strong product sense: Ability to understand user needs in-depth, develop a compelling product strategy, and create delightful experiences that solve user problems and drive success.
 </li>
 <li>
 Strong communication skills: Ability to synthesize complex discussions, write succinctly, and present to senior stakeholders both within and outside Stripe.
 </li>
 <li>
 Ability to thrive in a dynamic, fast-paced environment with significant autonomy and responsibility.
 </li>
 <li>
 Strong business acumen and comfort with complex ecosystems and platform-level challenges.
 </li>
 <li>
 Past experience mentoring and investing in the development of Product Managers.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working on financial automation/FinTech products
 </li>
 <li>
 If you meet the minimum requirements, we encourage you to apply. Preferred qualifications are beneficial but not mandatory.
 
 
 
 </li>
 </ul>
 In-office expectations
 
 
 Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
 
 
 Pay and benefits
 
 
 Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
</div>

Product Manager, Revenue and Financial Automation

Intuit

<div><h2 class="jobSectionHeader">Overview</h2>
Come join Intuit as a Staff Product Manager on the Monetization Platform team. This role sits at the intersection of product innovation and financial integrity. You will lead the strategy and execution of core finance platform capabilities that power Intuit&rsquo;s global monetization engine including billing, commerce, payments, subscription management, revenue recognition (ASC 606/IFRS 15), tax, financial reporting, and ERP integrations. 
This is not only a customer-facing monetization platform role, it is also a finance systems and revenue infrastructure role. You will partner deeply with Controllership, Revenue Accounting, FP&amp;A, Tax, Treasury, and Internal Audit to ensure that our monetization systems are scalable, compliant, auditable, and automation-first. 
Our team&rsquo;s mission is to supercharge Intuit&rsquo;s ecosystem growth world-wide by delivering services and experiences that give our customers complete confidence in what they are paying for, accelerate revenue growth and learning for Intuit, and scale effortlessly as Intuit&rsquo;s business grows. Our team provides services for all of Intuit&rsquo;s business lines - including TurboTax, QuickBooks, Credit Karma and MailChimp worldwide, across the entire customer life cycle from trial to purchase to upgrade &amp; cross-sell, through retention and win back and across a variety of direct and partner channels. 
Responsibilities<ul><li>
Define and lead the vision and strategy for critical finance and revenue recognition capabilities within the monetization platform.</li><li>
Define and lead strategy for core finance platform capabilities including:</li><li>
Revenue recognition automation (ASC 606 / IFRS 15)</li><li>
Deferred revenue management</li><li>
Subscription lifecycle accounting</li><li>
Billing accuracy and financial controls</li><li>
Tax compliance and remittance integrations</li><li>
Payment reconciliation and settlement reporting</li><li>
ERP and General Ledger integrations</li><li>
Influence product partners to solve durable and scalable capabilities towards critical business goals. Partner with Revenue Accounting, Controllership, FP&amp;A, Tax, and Audit teams to translate regulatory and reporting requirements into scalable system capabilities.</li><li>
Provide product thought leadership to identify, prioritize and solution top business capability needs; synthesize business goals into platform capabilities and product roadmaps;</li><li>
Drive automation of manual finance processes to reduce close cycle time, improve accuracy, and strengthen audit readiness.</li><li>
Ensure monetization systems meet SOX compliance and internal control requirements.</li><li>
Design traceable, auditable financial data flows from transaction to ledger. Own reconciliation frameworks across payments, billing systems, and ERP.</li><li>
Ensure global readiness (multi-entity, multi-currency, international tax, cross-border payments).</li><li>
Design and bring to market revenue generating, customer-driven software products.</li><li>
Demonstrate customer obsession by being a champion for the user experience, deep customer empathy by leading voice of the customer sessions.</li><li>
Survey the state of the industry and technology advances to identify the next wave of monetization innovations relevant to Intuit.</li><li>
Be part of the extended product management team to contribute across Intuit technology.</li></ul> 
Qualifications<ul><li>
5+ years of product management experience, with significant experience in finance systems, billing platforms, payments infrastructure, or revenue management systems.</li><li>
Strong understanding of Revenue recognition principles (ASC 606 / IFRS 15), Subscription billing models, Deferred revenue and revenue allocation, Financial reporting and GL integrations, SOX controls and audit requirements.</li><li>
Experience partnering directly with Controllership, Revenue Accounting, Tax, or FP&amp;A teams.</li><li>
Familiarity with ERP systems (e.g., Oracle, NetSuite, SAP) and financial data flows.</li><li>
Experience designing scalable financial capabilities and processes for B2B and B2C segments globally.</li><li>
Strong analytical capability to interpret financial metrics and translate them into product requirements.</li><li>
Proven track record of delivering world-class enterprise software products by leading multiple complex projects simultaneously.</li><li>
Demonstrated experience managing various finance domain areas, such as commerce, billing, revenue recognition, subscription mgmt, payment, tax, etc</li><li>
Proven ability to facilitate and drive decision-making that balances business and technical goals.</li><li>
Demonstrated platform mindset with ability to define and execute a successful portfolio of platform capabilities that enable diverse use cases.</li><li>
Skilled at cross functional collaboration; strong at influencing and negotiating.</li><li>
Undergraduate degree required. Focus in computer science, MIS, or a related technical preferred. Equivalent experience will be considered.</li></ul><div> 
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's &quot;100 Best Companies To Work For&quot; and Fortune World's &quot;Most Admired Software Companies&quot; lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.</div><div></div><div> 
Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market &ndash; from QuickBooks&reg; and TurboTax&reg;, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.</div> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:<div>
Bay Area California $ 180,500- 244,000</div></div>

Staff Product Manager - Monetization Services

<div>
 Welcome to
 
 MultiBank Group
 
 , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
 
 
 Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
 
 
 
 Role Overview
 
 
 
 We are seeking a Payments Product Manager to own the end-to-end payment experience across deposits, withdrawals, and settlements for our platform. You will define and deliver payment features across cards, bank transfers, wallets, and crypto on/off-ramps while ensuring reliability, performance, and compliance. Working closely with engineering, risk, compliance, and operations teams, you will optimize payment success rates, reduce friction, and improve user journeys using data-driven decisions. This role suits someone who combines strong payment infrastructure knowledge with product thinking and execution.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Define and own the roadmap for payment methods, card products, wallets, and on/off-ramp experiences.
 </li>
 <li>
 Translate business goals into clear payment features and measurable KPIs.
 </li>
 <li>
 Work with engineering to design and implement payment platform, payment flows, APIs, and integrations with processors,
 </li>
 <li>
 Monitor and improve payment success rates, authorization rates, decline reasons, and chargebacks.
 </li>
 <li>
 Collaborate with Risk, Compliance, and Legal on KYC/AML, fraud, and regulatory requirements across markets.
 </li>
 <li>
 Use data to optimize user journeys (checkout, top-up, withdrawal) and reduce friction and failures.
 </li>
 <li>
 Own end-to-end payment flows (deposits, withdrawals, trading settlements) across cards, banks, wallets, and crypto on/off-ramps.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 4&ndash;6+ years in product management within payments, fintech, crypto, or financial services.
 </li>
 <li>
 Strong understanding of card networks, acquirers, issuers, PSPs, and payment rails (cards, bank transfers, wallets, instant payments).
 </li>
 <li>
 Familiarity with KYC/AML, fraud detection, disputes, and chargeback processes.
 </li>
 <li>
 Ability to work closely with engineers on APIs, system design, and third‑party integrations.
 </li>
 <li>
 Data-driven mindset, experience defining metrics and running experiments on conversion and payment performance.
 </li>
 <li>
 Excellent stakeholder management across engineering, operations, support, finance, compliance, and external partners.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work with an industry-leading global financial institution.
 </li>
 <li>
 Competitive salary and comprehensive employee benefits.
 </li>
 <li>
 Opportunities for professional growth and career advancement.
 </li>
 <li>
 Collaborative, inclusive, and dynamic work environment.
 </li>
 <li>
 Commitment to innovation and professional excellence.
 
 
 </li>
 </ul>
 
 Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
 
 
 
 MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
 
 
 Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
 
 
 As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
 
 
 
 Positions available across our 25+ global offices
 
 &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more.
 
 🌐 Learn more:
 
 
 www.multibankgroup.com
 
 
 
 MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.
 
 
</div>

Mobilink Bank

<div>
 
 
 Job Title:
 
 Executive Manager, Digital SME Banking Products
 
 
 
 Grade:
 
 VP
 
 
 
 Reports to:
 
 Head, Digital Banking
 
 
 
 Location:
 
 Head-Office
 
 
 
 
 
 
 About the Role:
 
 
 
 The Executive Manager &ndash; Digital SME Banking Products will lead the end-to-end development, enhancement and digitization of SME-focused financial products. While digital credit and lending remain a core component of the role, the incumbent will also oversee a wider portfolio of SME offerings including savings, payments, cash-flow solutions, merchant services and value-added digital tools.
 
 
 This role will work closely with Business, Technology, Credit, Risk, Compliance and Operations to design scalable, innovative and customer-centric SME solutions
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 SME Digital Product Strategy
 
 
 <ul>
 <li>
 Develop and refine the SME product roadmap across product lines (digital supply chain financing solutions, credit access, merchant financing, savings, account, etc.).
 </li>
 <li>
 Identify needs of SMEs, micro-enterprises, merchants and other segments using market insights and customer data.
 </li>
 <li>
 Benchmark SME offerings across the industry and region to identify gaps and opportunities.
 </li>
 <li>
 Ensure alignment with regulatory frameworks, risk appetite and the bank&rsquo;s digital strategy.
 </li>
 </ul>
 
 
 Digital Lending &amp; Credit Innovations
 
 
 
 Design and digitize end-to-end SME and lending journeys (Origination to Disbursement and Collections, Merchant integration).
 
 <ul>
 <li>
 Digitize and optimize lending products end-to-end for SME customers (working capital, term loans, invoice financing, merchant credit, etc.).
 </li>
 <li>
 Support creation of new digital credit offerings such as supply chain finance, embedded lending, and platform-based financing.
 </li>
 <li>
 Collaborate with Credit and Risk to design automated rules, scorecards and underwriting logic.
 </li>
 <li>
 Enable integrations with LOS/LMS, CBS, credit bureaus, alternative data sources, and payment systems (including Raast).
 </li>
 </ul>
 
 
 End-to-End Product Development
 
 
 <ul>
 <li>
 Lead the complete digital product lifecycle from concept to launch across segments.
 </li>
 <li>
 Translate product vision into PRDs, business requirements, user flows and customer journeys.
 </li>
 <li>
 Design frictionless digital journeys across mobile app, internet banking, partner portals, and merchant interfaces.
 </li>
 <li>
 Work with engineering team to ensure platform readiness, system integration and timely delivery.
 </li>
 <li>
 Maintain a structured product backlog and lead sprint planning, reviews, and deployment coordination.
 </li>
 <li>
 Drive bundled value propositions including payments, payroll solutions, QR acceptance, and partner integrations.
 </li>
 <li>
 Enable embedded finance through partnerships with fintechs, aggregators and marketplaces.
 </li>
 <li>
 Enhance customer stickiness and lifetime value through ecosystem strategy.
 </li>
 </ul>
 
 
 Regulatory &amp; Governance Alignment
 
 
 <ul>
 <li>
 Ensure product structures comply with SBP regulations and internal credit policies.
 </li>
 <li>
 Coordinate with Compliance, Risk and Internal Audit for necessary approvals.
 </li>
 <li>
 Embed responsible lending principles and consumer protection safeguards within product design.
 </li>
 <li>
 Maintain updated documentation for regulatory reviews.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s in Computer Science, Business, Finance or a related field.
 </li>
 <li>
 Certifications in product management, UX, digital banking or credit risk are a plus.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 7+ years in SME digital banking, product development, lending systems or fintech.
 </li>
 <li>
 Hands-on experience with LOS/LMS, scoring engines, APIs, bureau integrations and digital KYC.
 </li>
 <li>
 Strong understanding of retail/SME lending workflows, underwriting, and risk assessment.
 </li>
 <li>
 Ability to write BRDs, PRDs and credit logic documentation.
 </li>
 <li>
 Experience in user journey design and digital optimization.
 </li>
 <li>
 Strong analytical skills for funnel monitoring and portfolio evaluation.
 </li>
 <li>
 Clear and structured communication.
 </li>
 <li>
 Strong stakeholder collaboration and cross-functional leadership.
 </li>
 <li>
 Problem-solving mindset with strong ownership.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
 
 
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Executive Manager, Digital SME Banking Products

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