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product manager

Capco

<div>
 
 
 Job Title: Product Manager
 
 
 
 
 
 
 
 About Us
 
 
 
 &ldquo;Capco, a Wipro company, is a global technology and management consulting firm. Awarded with
 
 Consultancy of the year in the British Bank Award
 
 and has been ranked
 
 Top 100 Best Companies for Women in India 2022 by Avtar &amp; Seramount
 
 . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
 
 
 
 WHY JOIN CAPCO?
 
 
 
 You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
 
 
 
 MAKE AN IMPACT
 
 
 
 Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
 
 
 
 #BEYOURSELFATWORK
 
 
 
 Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
 
 
 
 CAREER ADVANCEMENT
 
 
 
 With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
 
 
 
 DIVERSITY &amp; INCLUSION
 
 
 
 We believe that diversity of people and perspective gives us a competitive advantage.
 
 
 
 
 
 
 
 Role Description:
 
 
 
 
 Capco is seeking Product Managers to help our banking and financial services clients create products that customers love and that drive commercial success.
 
 
 Our mission is to support our clients in improving the financial world for individuals, businesses, and society as a whole.
 
 
 As a Product Manager, your role within our delivery teams at client sites will be to ensure that the product delivers value to its users.
 
 <ul>
 <li>
 You will work alongside multidisciplinary product teams, including designers and engineers/developers, to identify and solve key customer problems and to design solutions that are both user-friendly and technically feasible.
 </li>
 <li>
 You will be involved throughout the entire product lifecycle &ndash; from customer and market research to launch and optimization &ndash; delivering measurable value to end users in a fast-paced environment.
 </li>
 <li>
 You will provide the team with structured insights into end users by combining market studies, primary qualitative research (by talking to users!), quantitative research, and observed data on how users interact with the product.
 </li>
 <li>
 To ensure product viability, you must bring a strong understanding of the constraints within which financial institutions operate &ndash; including regulation, risk and control, privacy, and business case analysis.
 </li>
 <li>
 You will focus on achieving business and customer outcomes rather than simply delivering outputs. We are looking for Product Managers who can think creatively and explore different ways of achieving results.
 </li>
 </ul>
 
 
 
 EXPERIENCE AND REQUIRED SKILLS
 
 
 
 <ul>
 <li>
 With a degree from a top-tier business or engineering school, you have at least 5 years of experience in product management, gained within a tech company, an agency, and/or a consulting firm.
 </li>
 <li>
 You have a proven track record in discovering and building end-to-end products, preferably for mobile and web applications.
 </li>
 <li>
 You possess well-informed opinions on product methodologies (e.g., Jobs-to-be-Done, Customer Personas, prioritization frameworks, KANO, Lean Startup, etc.) and agile delivery methods.
 </li>
 <li>
 As digital products are inherently technological, you have a strong interest in technology (without necessarily being a technical expert or having a technical background).
 </li>
 <li>
 You have a demonstrated ability to collaborate effectively and constructively with engineers/developers, designers, and business leaders, to inspire and work efficiently with team members and stakeholders alike.
 </li>
 <li>
 You are skilled at tackling complex problems and presenting logical, data-driven, and structured recommendations.
 </li>
 <li>
 You are well-versed in the banking and financial services sector, including competitive landscape, regulations, and market trends.
 </li>
 <li>
 Fluency in English is required.
 </li>
 </ul>
 
 
 
 
 Good understanding of Payments Business payment including acceptance, acquiring, onboarding and value-added services for merchants. It includes point-of-sale (POS) and e-commerce payment solutions, fraud prevention, and loyalty programs.
 
 
 
 
 If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
 
 
 
 
 
 
</div>

Product Manager

InRhythm

<div>
 
 
 PMT
 
 
 
 
 The role &ndash; what we expect you to do day to day
 
 
 <ul>
 <li>
 Be customer obsessed: develop &amp; provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
 </li>
 <li>
 Systems analysis and design: gain in-depth understanding of the product platform and ecosystem around it. Prepare technical artefacts for Engineering covering data flows, sequence diagrams, API and other interface specifications
 </li>
 <li>
 Backlog management: Define roadmap to support the delivery of objectives. Turn system designs into features and stories that can be actioned by Engineering
 </li>
 <li>
 Lead story elaboration, including creation of detailed, comprehensive acceptance criteria
 </li>
 <li>
 Provide technical analysis of application software to ensure that business and functional requirements can be met
 </li>
 <li>
 Manage strategic alignment across teams: working with stakeholders, ensure backlogs are properly prioritized and refined according to anticipated business value &amp; measurable outcomes
 </li>
 <li>
 Agile Mindset: advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story
 </li>
 <li>
 Measure outcomes &amp; seek continuous improvements: Evaluate &amp; seek to improve existing practices, metrics, and roles to continually optimize
 </li>
 </ul>
 
 
 
 
 
 All About You and What you need to bring:
 
 
 <ul>
 <li>
 Several years of product management or new product development and experience shipping high-quality products. Understands and can explain the business context and the associated customer use cases
 </li>
 <li>
 Experience managing highly technical products, for example a technical platform or some API services
 </li>
 <li>
 Deep knowledge of software systems design and architecture. Technical savviness essential
 </li>
 <li>
 Knowledge of key management and cryptography is desirable
 </li>
 <li>
 Experience in Lean Product management
 </li>
 <li>
 Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC.
 </li>
 <li>
 Track record of successful delivery of product features from design, development, deployment and customer integration
 </li>
 <li>
 Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog
 </li>
 <li>
 Data driven &ndash; ability to define measurable and SMART leading and lagging metrics
 </li>
 <li>
 Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally- across multiple regions. Recognize discordant views and take part in constructive dialog to resolve them
 </li>
 <li>
 Ability to engage with numerous stakeholders on existing product capabilities and potential co-development opportunities or dependencies
 </li>
 <li>
 Ability to operate in an environment with ambiguity. Able to find people and information and to bring stakeholders into the product journey
 </li>
 <li>
 Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality
 </li>
 <li>
 Excellent communication skills, both written and verbal
 </li>
 </ul>
</div>

Technical Product Manager

Bajaj Broking

<div>
 
 About the Role
 
 
 We are looking for a tech-savvy and analytical Product Manager to drive the development of scalable trading and investment products. In this role, you will bridge the gap between business goals and engineering execution. You will gain deep exposure to APIs, system workflows, data pipelines, and the complex technical architecture behind a modern fintech platform.
 
 
 
 
 
 If you have a strong background in Stock Broking, a problem-solving mindset, and the ability to manage diverse stakeholders, we want to build the future of trading with you.
 
 
 
 
 
 Key Responsibilities
 
 
 &bull; Own product features from discovery to launch and post-release optimisation
 
 
 &bull; Understand customer needs, trading workflows, and market trends to drive product decisions
 
 
 &bull; Convert business requirements into PRDs, user stories, acceptance criteria, and workflows
 
 
 &bull; Work closely with engineering teams to drive sprint planning, prioritisation, and releases
 
 
 &bull; Analyse product usage and performance to inform roadmap decisions
 
 
 &bull; Work hands-on with trading APIs to enable seamless integrations for internal systems, clients, and third-party platforms
 
 
 &bull; Lead UAT across web and mobile platforms, ensuring functional correctness and edge-case handling
 
 
 &bull; Act as a key liaison between business, technology, and leadership to ensure alignment and timely delivery
 
 
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 &bull; 4&ndash;5 years of Product Management experience in Stock Broking, Capital Markets, or Fintech
 
 
 &bull; Strong analytical and problem-solving skills
 
 
 &bull; Functional understanding of APIs, system integrations, and data flows (coding not required)
 
 
 &bull; Experience working closely with engineering teams in an Agile environment
 
 
 &bull; Experience working on AI-driven insights, automation, or decision-support features within fintech or trading platforms is an added advantage
 
 
 &bull; Excellent communication and documentation skills
 
 
 
 
 
 Why Join Bajaj Broking
 
 
 &bull; Own high-impact products used by millions of investors
 
 
 &bull; Gain exposure to large-scale trading systems and real-world fintech platforms
 
 
 &bull; Work closely with experienced leaders across product, engineering, and business
 
 
 &bull; Clear growth path in a rapidly expanding trading and investment ecosystem
 
</div>

Product Manager (Trading & Investments)

Syngenta

<div>
 
 Company Description
 
 
 
 As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all &ndash; while minimizing the use of land and other agricultural inputs.
 
 
 Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.
 
 
 Syngenta Crop Protection is headquartered in Switzerland.
 
 
 
 Job Description
 
 
 
 
 Role Purpose:
 
 
 
 
 Seedcare By Syngenta
 
 
 
 Seedcare is crucial for safeguarding the genetic potential of high-value seeds. It involves treating seeds to protect them from diseases, pests, nematodes, and abiotic stresses (such as drought).Syngenta&rsquo;s Seedcare portfolio includes products, application services, and support capabilities.
 
 
 
 The Three Pillars Of Their Seedcare Offer Are P.A.S.
 
 
 
 <ul>
 <li>
 Products: Syngenta provides a range of seed treatments
 </li>
 <li>
 Application: Ensuring high-quality application services beyond seed protection.
 </li>
 <li>
 Services: Range of services provided through SCI
 
 
 </li>
 </ul>
 
 Portfolio Management
 
 
 
 
 To drive Seedcare Portfolio in India
 
 
 
 <ul>
 <li>
 Create the Seedcare portfolio strategy and the strategic imperatives
 </li>
 <li>
 Product planning, launch and Lifecycle management
 </li>
 <li>
 Collaborate with Divisional leadership Team and Business managers for driving business
 </li>
 <li>
 Portfolio establishment support to Key Account Team
 </li>
 <li>
 Seek avenues for business growth and expansion- BEB/ Onfarm/ Multipliers set up.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 
 Seedcare Portfolio shaping and establishment responsibilities:
 
 
 
 <ul>
 <li>
 Identify market opportunities and initiate projects to expand reach, penetration, and market share.
 </li>
 <li>
 Lead portfolio mapping and ideation efforts to build a robust product pipeline aligned with market needs.
 </li>
 <li>
 Responsible for Product Life Cycle Management
 </li>
 <li>
 Monitor competition and industry trends to proactively shape product and market strategies
 </li>
 <li>
 Develop and implement marketing strategies, including product positioning, branding, and promotional activities
 </li>
 <li>
 Lead successful NPI launches with Division and Business Managers in their respective geographies
 
 
 </li>
 </ul>
 
 Collaboration
 
 
 
 <ul>
 <li>
 Work closely with key internal stakeholders including Supply Chain, Finance, Business Teams, and CPD to ensure smooth execution of Supplies, Trials and Registrations
 </li>
 <li>
 Provide strategic inputs for demand planning
 
 
 </li>
 </ul>
 
 Capability Building And Training
 
 
 
 <ul>
 <li>
 Identify skill gaps within the team regarding Brand and Marketing capabilities of Team. Develop training programs, workshops, and resources to enhance the understanding and adoption of portfolio
 
 
 </li>
 </ul>
 
 Resource And Budget Management
 
 
 
 <ul>
 <li>
 Implement processes to effectively allocate resources, including budgets accross Divisions. Optimize resource utilization to ensure efficient delivery and maximize return on investment.
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 
 
 <ul>
 <li>
 Engage with key stakeholders, including the functional leadership team, Key account Team , and onground teams, to understand their needs and expectations.
 </li>
 <li>
 Work with some important key accounts to provide Product Knowledge support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge, experience &amp; capabilities
 
 
 
 <ul>
 <li>
 Indian CP and Seeds market knowledge
 </li>
 <li>
 Bachelor's degree in a relevant field is required. Advanced degree (e.g. MBA) highly desirable.
 
 
 </li>
 </ul>
 
 Critical Experience.
 
 
 
 <ul>
 <li>
 5+ Year of Sales and marketing experience in Crop Protection markets
 </li>
 <li>
 Commercial, portfolio management responsibilities
 </li>
 <li>
 Knowledge of cross function process management in R&amp;D, Supply Chain and Marketing. (Knowledge of Product Management Preferred)
 
 
 </li>
 </ul>
 
 Critical Technical, Professional And Personal Capabilities
 
 
 
 <ul>
 <li>
 Strong interpersonal skills, with the ability to work collaboratively across teams as well as independently.
 </li>
 <li>
 Strong analytical skills and strategic thinking
 </li>
 <li>
 Key stakeholder management and influencing across functional and regional boundaries
 </li>
 <li>
 Communication and presentation skills
 
 
 </li>
 </ul>
 
 Critical Leadership Capabilities
 
 
 
 <ul>
 <li>
 Clear priority and direction setting
 </li>
 <li>
 Ability to balance the long term big picture with short term business delivery
 </li>
 <li>
 Maximizing performance of cross functional teams
 </li>
 <li>
 Influencing stakeholders across functional and geographic boundaries
 
 
 </li>
 </ul>
 
 Innovations
 
 
 
 The job holder may, as part of his/her role and maybe through multifunctional teams, participate in the creation and design of innovative solutions. In this context, the Employee may contribute to inventions, designs, other work product, including know-how, copyrights, software, innovations, solutions, and other intellectual assets.
 
 
 
 Additional Information
 
 
 
 
 People are at the heart of what we do:
 
 
 
 <ul>
 <li>
 Once a year Full body check
 </li>
 <li>
 Competitive insurance scheme
 </li>
 <li>
 Employee assistance program &ndash; to take care of your and your loved ones mental health
 </li>
 <li>
 Paid Vacation of 30days, 12 Paid Holidays, Maternity and Paternity Leave, compassionate leaves
 </li>
 <li>
 Education assistance &ndash; for your career growth
 </li>
 <li>
 People first culture translated into &lsquo;Most Preferred place to work 2022-23 by Times group&rsquo;
 
 
 </li>
 </ul>
 
 Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color,
 
 
 
 
 Syngenta
 
 is an
 
 Equal Opportunity
 
 Employer and does not discriminate in recruitment, hiring, training, promotion, or any other
 
 employment
 
 practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
 
 
 Follow us on: Twitter &amp; LinkedIn
 
 
 https://twitter.com/SyngentaAPAC
 
 
 https://www.linkedin.com/company/syngenta/
</div>

Seedcare Product Manager

Emerson

<div>
 
 Job Description
 
 
 
 
 In This Role, Your Responsibilities Will Be:
 
 
 
 <ul>
 <li>
 The ideal candidate has multiple years of experience with QA/IT/engineering and/or operating complex software systems supporting the maintenance and lifecycle of products and understands a range of customer use cases across industries. Y ou should be able to work under the guidance of PO lead with Product Managers to understand the product vision, goals, and high-level requirements and translate this information into detailed specifications and acceptance criteria for use by agile teams in implementing the desired functionalit y . The successful candidate should be able to work in a dynamic and fast-paced environment and communicate e f fectively with a wide range of people, experience levels, and technical backgrounds.
 
 
 </li>
 </ul>
 
 Brief Description of Duties and Key Results to be Achieved
 
 
 
 <ul>
 <li>
 Work closely with PO lead and stakeholders in refining the product backlog in order to optimize the value of the product resulting from work of the Development T eam.
 </li>
 <li>
 Work with PO lead to link business strategies clearly to product objectives based on the long-term strategic plan of the organization and communicate to the stakeholders and development team.
 </li>
 <li>
 Manage the Product Backlog which involves clear expression of Product Backlog items and ensuring that the Development T eam understands them to the level needed, arrangement of the Product Backlog items to best achieve goals and missions, and guaranteeing that the Product Backlog is visible, transparent, and clear to all, showing what the Scrum T eam will work on next.
 </li>
 <li>
 Update the product backlog in response to changes in business direction and strategic initiatives.
 </li>
 <li>
 Work with QA leads to define testing strategy that is appropriate for project deliverables and timeline.
 </li>
 <li>
 Participate in regular Scrum events such as Sprint Planning, Sprint Revie w , and Sprint Retrospective.
 </li>
 <li>
 W ork with assigned Agile teams during Program Increment planning and throughout the Program Increment to identify and refine user stories for implementation.
 </li>
 <li>
 Help define, refine, and provide feedback on process improvement initiatives.
 </li>
 <li>
 Keep abreast with Agile/Scrum best practices and new trends.
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 <ul>
 <li>
 Empathetic listener
 </li>
 <li>
 Strategic thinker
 </li>
 <li>
 Decisive and accountable
 </li>
 <li>
 Collaborative leader
 </li>
 <li>
 Curious and adaptable
 
 
 </li>
 </ul>
 
 For This Role, You Will Need:
 
 
 
 <ul>
 <li>
 E f fective oral and written communication and presentation skills (formal and informal settings) with scrum teams, scrum masters, product owners, upper management, key stakeholders, as well as other teams and departments in local and international settings.
 </li>
 <li>
 Strong situational leadership, influencing, and decision-making skills with ability to e f fectively manage ambiguities.
 </li>
 <li>
 Detail-oriented, with strong organizational and analytical skills.
 </li>
 <li>
 High degree of adaptabilit y
 </li>
 <li>
 Customer-centric, creative thinker with a vision and passion for qualit y .
 </li>
 <li>
 Able to learn and acquire knowledge of existing and new industry/project/product/domain within a short period.
 </li>
 <li>
 Able to define and refine processes as well as lead process improvement initiatives.
 </li>
 <li>
 Proficiency in MS O f fice products ( W ord, Excel, PowerPoint, etc.).
 </li>
 <li>
 Experience in using Azure DevOps, TFS, MTM, Jira, HP ALM, and similar tool sets.
 </li>
 <li>
 In-depth knowledge of Agile process and principles.
 
 
 </li>
 </ul>
 
 Preferred Qualifications That Set You Apart:
 
 
 
 <ul>
 <li>
 Bachelo r &rsquo; s degree in Engineering or Computer Science.
 </li>
 <li>
 Total 8-10 years of professional experience.
 </li>
 <li>
 Preferably 1-2 years of track record in a Product Owner or Project Management role, or relevant involvement in successfully planning, managing, and delivering medium to large projects, systems, or programs.
 </li>
 <li>
 4+ years of experience working with or within a technology division, with exposure to software product development and/or testing
 </li>
 <ul>
 <li>
 Strong knowledge of customer and user experience in technology products in process control/automation or related industries.
 </li>
 <li>
 Strong knowledge and experience as Product Owner with at least one certification from SAFe (preferred), Scrum.org, or Scrum Alliance
 </li>
 <li>
 Good to have knowledge of software quality life cycle.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Demonstrate knowledge of agile processes and the Product Owne r &rsquo; s role through at least one of the following certifications:
 </li>
 <ul>
 <li>
 SAFe Certifications (strongly preferred over other certifications)
 </li>
 <li>
 Certified SAFe Product Owner/Product Manager
 </li>
 <li>
 Certified SAFe Agilist
 </li>
 <li>
 SAFe Program Consultant
 </li>
 <li>
 SAFe 4.0 or 4.5 experience/certifications are also preferred but earlier versions of SAFe are also acceptable
 </li>
 <li>
 Other certifications:
 </li>
 <ul>
 <li>
 Certified Scrum Product Owner (Scrum Alliance)
 </li>
 <li>
 Certified Advanced Product Owner (Scrum Alliance)
 </li>
 <li>
 Professional Scrum Product Owner I or II (Scrum.org)
 </li>
 </ul>
 </ul>
 <li>
 Strong knowledge of customer and user experience in Desktop and Web in different industries.
 </li>
 <li>
 Familiarity with Mobile or IIoT experience is a plus.
 
 
 </li>
 </ul>
 
 Our Culture &amp; Commitment to You:
 
 
 
 <ul>
 <li>
 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives&mdash;because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
 </li>
 <li>
 We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 WHY EMERSON
 
 
 
 
 Our Commitment to Our People
 
 
 
 At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
 
 
 We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world&rsquo;s most complex problems &mdash; for our customers, our communities, and the planet. You&rsquo;ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
 
 
 At Emerson, you&rsquo;ll see firsthand that our people are at the center of everything we do. So, let&rsquo;s go. Let&rsquo;s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let&rsquo;s go, together.
 
 
 
 Accessibility Assistance or Accommodation
 
 
 
 If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
 
 
 
 About Emerson
 
 
 
 Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
 
 
 With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
 
 
 We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you&rsquo;re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you&rsquo;ll find your chance to make a difference with Emerson. Join our team &ndash; let&rsquo;s go!
 
 
 
 No calls or agencies please.
 
</div>

Product Owner

Zywave

<div>
 
 Brief Description
 
 
 
 
 Job Title: Product Owner
 
 
 
 
 Location:
 
 Pune, India
 
 
 
 Work Mode:
 
 Work From Office (WFO), 5 days a week
 
 
 
 Job Summary
 
 
 
 The Product Owner plays a critical role in driving product development and delivery within Agile teams. This position is responsible for translating business strategy and customer needs into actionable product requirements, managing the product backlog, and ensuring alignment across stakeholders.
 
 
 As the primary liaison between business units and development teams, the Product Owner ensures the right product is built at the right time to deliver maximum value.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Define and communicate product vision and strategy in alignment with organizational goals.
 </li>
 <li>
 Own and manage the product backlog across multiple Agile teams, ensuring clarity, prioritization, and alignment.
 </li>
 <li>
 Collaborate with stakeholders to gather and synthesize customer insights, market trends, and business needs.
 </li>
 <li>
 Write clear and actionable user stories and acceptance criteria.
 </li>
 <li>
 Draft technical documentation, including internal and customer-facing API docs.
 </li>
 <li>
 Prioritize features and enhancements based on customer impact, business value, and technical feasibility.
 </li>
 <li>
 Lead Agile ceremonies including sprint planning, reviews, and retrospectives.
 </li>
 <li>
 Monitor product performance and customer feedback to drive continuous improvement.
 </li>
 <li>
 Partner with Product Managers, Engineering, Design, Marketing, and other teams to ensure successful product delivery.
 </li>
 <li>
 Make data-driven decisions that balance short-term delivery with long-term strategic goals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in product ownership or related roles.
 </li>
 <li>
 Strong strategic thinking and decision-making abilities.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Proven leadership experience in cross-functional Agile team environments.
 </li>
 <li>
 Technical fluency and ability to collaborate effectively with engineering teams.
 </li>
 <li>
 Deep understanding of Agile methodologies and backlog management.
 </li>
 <li>
 Proficiency with tools such as Jira, Confluence, and Agile platforms.
 </li>
 <li>
 Demonstrated ability to understand and advocate for customer needs through direct engagement and data analysis.
 
 
 </li>
 </ul>
 
 Mandatory Technical Skills
 
 
 (role-based, any of the following)
 
 
 
 <ul>
 <li>
 SQL &amp; Snowflake (Intermediate competency)
 </li>
 <li>
 Postman, JSON, XML, XSLT (Intermediate competency)
 </li>
 <li>
 API documentation experience
 </li>
 <li>
 Strong understanding of data integration workflows
 
 
 </li>
 </ul>
 
 Good-to-Have Skills
 
 
 
 <ul>
 <li>
 Working knowledge of Power BI and/or Tableau
 </li>
 <li>
 Familiarity with insurance industry trends and customer needs
 
 
 </li>
 </ul>
 
 Domain
 
 
 
 <ul>
 <li>
 Prior experience in the Insurance domain is strongly preferred.
 </li>
 </ul>
</div>

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Product Operations
 
 
 
 Overview
 
 
 
 The Director, Network Products will join a team driving product strategy, roadmap, and execution of the future of Mastercard&rsquo;s global core payments network. The payments network is Mastercard&rsquo;s core strategic asset, directly driving over $8 billion in revenue and providing the platform for other key products and services.
 
 
 The Product Operations Specialist will be responsible for managing all product incidents and provides support related to Network Products. The Product Incident Specialist is responsible for overseeing the detection, response, and resolution of product-related incidents to minimize customer impact and maintain service quality. This position bridges technical teams, product management, and customer support to ensure timely communication, root cause analysis, and continuous improvement of incident processes. The Product Operations&rsquo; primary goal is to restore normal service operation as quickly as possible while minimizing impact on the business.
 
 
 
 Role
 
 
 
 The scope of the responsibilities extends beyond merely addressing incidents as they arise. It encompasses a proactive approach to incident management, including the identification of potential issues before they escalate into significant problems. This involves analyzing incident trends, implementing preventive measures, and collaborating with various teams to enhance overall service quality.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact during product incidents, coordinating cross-functional teams to drive swift resolution.
 </li>
 <li>
 Monitor product performance and proactively identify potential issues before they escalate.
 </li>
 <li>
 Lead incident triage, prioritization, and escalation according to defined SLAs.
 </li>
 <li>
 Maintain accurate and detailed incident records.
 </li>
 <li>
 Communicate incident status, impact, and resolution updates to stakeholders.
 </li>
 <li>
 Conduct post-incident reviews, document root causes, and recommend preventive measures.
 </li>
 <li>
 Collaborate with engineering, QA, and product teams to improve product stability and resilience.
 </li>
 <li>
 Develop and refine incident management processes, playbooks, and reporting metrics.
 </li>
 <li>
 Automation and AI Integration: Simplifying tasks and processes through programming and AI tools
 </li>
 <li>
 Data visualization by turning results into clear reports, dashboards, and visualizations that make insights easy to understand.
 </li>
 <li>
 Communication and collaboration by working closely with different teams to make sure data-driven insights are put into action.
 </li>
 <li>
 Identifying and integrating new datasets to enhance product capabilities.
 
 
 
 </li>
 </ul>
 
 All About You
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (or equivalent experience).
 </li>
 <li>
 Proven experience in incident management, product operations, or technical support is preferred.
 </li>
 <li>
 Strong problem-solving, analytical, and decision-making skills under pressure.
 </li>
 <li>
 Excellent communication and stakeholder management abilities.
 </li>
 <li>
 Familiarity with incident management frameworks is a plus.
 </li>
 <li>
 Experience with monitoring tools, ticketing systems, and root cause analysis techniques.
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Product Operations

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