product marketing analyst

Softech Worldwide

<div>
 We are looking for a highly analytical and execution-oriented Senior Product Marketing Analyst to drive and scale our lead intelligence, intent-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence revenue outcomes&mdash;not just activity metrics.
 
 
 VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data &amp; AI, Infrastructure, and Digital &amp; App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance.
 
 
 Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition.
 
 
 Key Responsibilities
 
 
 Lead Scoring &amp; Funnel Management
 
 
 <ul>
 <li>
 Design, manage, and refine product-level lead scoring frameworks.
 </li>
 <li>
 Align MQL criteria with real-world sales qualification expectations.
 </li>
 <li>
 Continuously improve scoring models using behavioral signals, firmographics, and conversion performance.
 </li>
 <li>
 Apply score decay, negative scoring, and lifecycle controls to preserve funnel accuracy.
 
 
 </li>
 </ul>
 Intent-Driven Demand Programs
 
 
 <ul>
 <li>
 Identify and track high-intent buyer actions across the customer journey.
 </li>
 <li>
 Build automation workflows that fast-track sales-ready leads while nurturing earlier-stage interest.
 </li>
 <li>
 Segment audiences by product focus, buyer persona, and purchasing stage to improve engagement and conversion.
 
 
 </li>
 </ul>
 Content &amp; Objection Intelligence
 
 
 <ul>
 <li>
 Convert sales feedback and call insights into actionable content and messaging improvements.
 </li>
 <li>
 Guide the development of enablement assets that proactively address objections and sales bottlenecks.
 </li>
 <li>
 Own the intent-based content framework, determining which assets to expand, refine, or sunset.
 
 
 </li>
 </ul>
 Pipeline &amp; Performance Analytics
 
 
 <ul>
 <li>
 Maintain distinct reporting for traffic performance and pipeline/revenue contribution.
 </li>
 <li>
 Deliver regular insights on what drives lead creation versus deal closure.
 </li>
 <li>
 Challenge surface-level metrics and shift focus toward revenue-impacting indicators.
 
 
 </li>
 </ul>
 Sales &amp; Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales leadership, SDR teams, and Product Marketing stakeholders.
 </li>
 <li>
 Facilitate regular funnel and performance reviews.
 </li>
 <li>
 Recommend data-backed adjustments to campaigns, scoring logic, and positioning.
 
 
 </li>
 </ul>
 Marketing Systems Ownership (HubSpot)
 
 
 <ul>
 <li>
 Own advanced HubSpot configurations, including workflows, attribution models, and lifecycle stages.
 </li>
 <li>
 Implement automation to improve operational efficiency across marketing and sales.
 </li>
 <li>
 Ensure the platform remains scalable, reliable, and aligned with evolving business needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Computer Science, IT, or a related discipline.
 </li>
 <li>
 Demonstrated experience supporting product-focused or technology-driven marketing initiatives.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4&ndash;7+ years of experience in Marketing Operations, Revenue Operations, Growth, or similar roles.
 </li>
 <li>
 Strong hands-on experience with HubSpot CRM, including advanced automation, attribution, and lifecycle design.
 </li>
 <li>
 Excellent analytical skills paired with practical business decision-making ability.
 </li>
 <li>
 Proven ability to work autonomously, take ownership, and think with a revenue-first mindset.
 </li>
 <li>
 Experience influencing cross-functional teams without formal authority.
 </li>
 <li>
 Comfort making trade-offs based on impact, urgency, and business priorities.
 </li>
 <li>
 Data-oriented approach with the ability to contextualize insights for real-world execution.
 </li>
 <li>
 Track record of aligning marketing execution with sales outcomes and revenue growth.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 The ideal candidate brings strong commercial awareness and can translate high-level objectives into measurable outcomes. Proficiency in using AI tools&mdash;including consistent use of platforms such as ChatGPT&mdash;to improve efficiency and decision-making is expected. A strong ownership mindset and the ability to drive results with minimal task-level direction are critical to success.
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Work at the intersection of artificial intelligence, digital transformation, and public safety technology.
 </li>
 <li>
 Be part of a fast-growing global SaaS organization with strong strategic partnerships, including Microsoft IP Co-Sell.
 </li>
 <li>
 Collaborate with a motivated, innovative, and internationally distributed team.
 </li>
 <li>
 Competitive compensation with performance-based incentives.
 </li>
 <li>
 Opportunity to directly shape go-to-market execution for industry-leading AI-powered products.
 
 
 </li>
 </ul>
 Time zone: Est 9am-6pm
 
 
 Multiple Locations: Global (Pakistan, USA, Mexico, Colombia, Brazil, Eastern Europe, Latin America, and more)
</div>

Senior Product Marketing Analyst

VIDIZMO LLC

<div>We are looking for a highly analytical and execution-oriented Senior Product Marketing Analyst to drive and scale our lead intelligence, intent-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence revenue outcomes&mdash;not just activity metrics. 
VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data &amp; AI, Infrastructure, and Digital &amp; App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance. 
Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition. 
Key Responsibilities 
Lead Scoring &amp; Funnel Management
<ul>
<li>Design, manage, and refine product-level lead scoring frameworks.</li>
<li>Align MQL criteria with real-world sales qualification expectations.</li>
<li>Continuously improve scoring models using behavioral signals, firmographics, and conversion performance.</li>
<li>Apply score decay, negative scoring, and lifecycle controls to preserve funnel accuracy.</li></ul> 


Intent-Driven Demand Programs
<ul>
<li>Identify and track high-intent buyer actions across the customer journey.</li>
<li>Build automation workflows that fast-track sales-ready leads while nurturing earlier-stage interest.</li>
<li>Segment audiences by product focus, buyer persona, and purchasing stage to improve engagement and conversion.</li></ul> 


Content &amp; Objection Intelligence
<ul>
<li>Convert sales feedback and call insights into actionable content and messaging improvements.</li>
<li>Guide the development of enablement assets that proactively address objections and sales bottlenecks.</li>
<li>Own the intent-based content framework, determining which assets to expand, refine, or sunset.</li></ul> 


Pipeline &amp; Performance Analytics
<ul>
<li>Maintain distinct reporting for traffic performance and pipeline/revenue contribution.</li>
<li>Deliver regular insights on what drives lead creation versus deal closure.</li>
<li>Challenge surface-level metrics and shift focus toward revenue-impacting indicators.</li></ul> 


Sales &amp; Cross-Functional Collaboration
<ul>
<li>Work closely with Sales leadership, SDR teams, and Product Marketing stakeholders.</li>
<li>Facilitate regular funnel and performance reviews.</li>
<li>Recommend data-backed adjustments to campaigns, scoring logic, and positioning.</li></ul> 


Marketing Systems Ownership (HubSpot)
<ul>
<li>Own advanced HubSpot configurations, including workflows, attribution models, and lifecycle stages.</li>
<li>Implement automation to improve operational efficiency across marketing and sales.</li>
<li>Ensure the platform remains scalable, reliable, and aligned with evolving business needs.</li></ul> 


Qualifications
<ul>
<li>Bachelor&rsquo;s degree in Marketing, Business, Computer Science, IT, or a related discipline.</li>
<li>Demonstrated experience supporting product-focused or technology-driven marketing initiatives.</li></ul> 


Requirements
<ul>
<li>4&ndash;7+ years of experience in Marketing Operations, Revenue Operations, Growth, or similar roles.</li>
<li>Strong hands-on experience with HubSpot CRM, including advanced automation, attribution, and lifecycle design.</li>
<li>Excellent analytical skills paired with practical business decision-making ability.</li>
<li>Proven ability to work autonomously, take ownership, and think with a revenue-first mindset.</li>
<li>Experience influencing cross-functional teams without formal authority.</li>
<li>Comfort making trade-offs based on impact, urgency, and business priorities.</li>
<li>Data-oriented approach with the ability to contextualize insights for real-world execution.</li>
<li>Track record of aligning marketing execution with sales outcomes and revenue growth.</li></ul> 


Essential Skills

The ideal candidate brings strong commercial awareness and can translate high-level objectives into measurable outcomes. Proficiency in using AI tools&mdash;including consistent use of platforms such as ChatGPT&mdash;to improve efficiency and decision-making is expected. A strong ownership mindset and the ability to drive results with minimal task-level direction are critical to success. 
Why Join Us?
<ul>
<li>Work at the intersection of artificial intelligence, digital transformation, and public safety technology.</li>
<li>Be part of a fast-growing global SaaS organization with strong strategic partnerships, including Microsoft IP Co-Sell.</li>
<li>Collaborate with a motivated, innovative, and internationally distributed team.</li>
<li>Competitive compensation with performance-based incentives.</li>
<li>Opportunity to directly shape go-to-market execution for industry-leading AI-powered products.</li></ul> 


Time zone: Est 9am-6pm

Multiple Locations: Global (Pakistan, USA, Mexico, Colombia, Brazil, Eastern Europe, Latin America, and more)</div>

Starlink Qatar

<div>
 
 
 We&rsquo;re Hiring | Product Analyst
 
 
 
 
 
 
 We are seeking a
 
 Product Analyst
 
 to support product teams with
 
 execution, coordination, and follow-ups
 
 , ensuring timely delivery of initiatives and campaigns. This role is ideal for someone detail-oriented and organized, with a keen interest in fintech, banking, or telecom products.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Product Analyst will work closely with product, operations, and analytics teams to track deliverables, coordinate tasks, support campaign execution, and ensure smooth product launches and updates.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Track actions, timelines, and deliverables to ensure
 
 timely execution of product initiatives
 
 </li>
 <li>
 Support
 
 campaign execution
 
 , including SMS, push notifications, and other customer engagement channels
 </li>
 <li>
 Maintain
 
 delivery calendars
 
 and monitor project progress
 </li>
 <li>
 Assist with
 
 UAT coordination
 
 , including test cases, issue tracking, and feedback collection
 </li>
 <li>
 Prepare reports and updates for stakeholders to ensure visibility and alignment
 </li>
 <li>
 Collaborate with cross-functional teams to resolve execution challenges
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 
 1&ndash;3 years
 
 of experience in product, operations, analytics, or business support roles
 </li>
 <li>
 
 (Financial services or telecom experience preferred)
 
 </li>
 <li>
 Strong
 
 coordination and follow-up skills
 
 to track tasks, deadlines, and outcomes
 </li>
 <li>
 Experience supporting
 
 campaign execution and delivery management
 
 </li>
 <li>
 Ability to assist in
 
 UAT coordination, testing, and feedback tracking
 
 </li>
 <li>
 Basic proficiency in
 
 Excel and/or SQL
 
 is an advantage
 </li>
 </ul>
 
 
</div>

Product Analyst

airtel

<div>
 
 
 About Airtel Finance:
 
 
 
 Airtel Finance is an integral part of Airtel's vision to revolutionize digital financial services in India. With millions of customers already engaged with Airtel's telecom offerings, we are committed to delivering accessible, intuitive, and customer-centric financial solutions.
 
 
 As a Marketing Analyst, you will play a pivotal role in analysing data, building targeted marketing models, and strategizing customer lifecycle management to optimize campaigns. Your contributions will drive impactful business growth for Airtel Finance by leveraging data insights to shape marketing strategies and enhance customer engagement across our diverse range of financial products.
 
 
 
 Role Overview:
 
 
 
 We are seeking a data-driven Marketing Analyst to drive growth and performance for Airtel Finance&rsquo;s products. The role involves end-to-end ownership of targeted marketing models and campaigns for inorganic channels, leveraging SQL, Python, and CLM tools to optimize user acquisition, engagement, and retention.
 
 
 Collaborating with cross-functional teams, the Analyst will design contextual targeting strategies, run experiments, and analyse performance to meet aggressive growth targets. This position is ideal for someone with strong analytical skills, technical expertise, and a passion for driving impactful marketing outcomes.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1. Data-Driven Marketing Strategy:
 
 
 o Analyse customer data to identify trends, behaviours, and opportunities for targeted marketing strategies.
 
 
 o Support user acquisition, engagement, and retention efforts with data-backed insights.
 
 
 o Build and refine customer targeting models using SQL and Python to support personalized marketing strategies.
 
 
 2. Customer Lifecycle Management (CLM) :
 
 
 o Strategize and implement CLM frameworks to guide customers through the awareness, acquisition, retention, and advocacy phases.
 
 
 o Use CLM tools to segment customers, create contextual campaigns, and optimize lifecycle touchpoints for maximum impact.
 
 
 o Continuously refine CLM strategies based on customer behaviour insights and campaign performance.
 
 
 3. Campaign Analysis and Optimization:
 
 
 o Use tools like SQL, Python, and CLM to track, evaluate, and improve marketing campaign performance.
 
 
 o Conduct A/B testing and experiment with campaign elements to optimize key metrics like CAC and conversion rates.
 
 
 4. Cross-Functional Collaboration:
 
 
 o Collaborate with Brand, Marketing and Product teams to align on strategies and execution.
 
 
 o Provide actionable insights that influence decision-making across the marketing funnel.
 
 
 5. Growth Program Support:
 
 
 o Assist in designing and evaluating marketing programs for cross-sell, upsell, and retention.
 
 
 o Ensure a customer-centric approach in all initiatives to drive long-term satisfaction.
 
 
 6. Market and Competitor Analysis:
 
 
 o Research market trends and competitors to identify growth opportunities and areas for differentiation.
 
 
 7. Continuous Improvement:
 
 
 o Innovate marketing models and campaigns using insights from data analysis and industry trends.
 
 
 
 
 
 
 Skills &amp; Experience Required:
 
 
 
 &middot; Experience:
 
 
 o 2-3 years of experience in marketing analytics, data analysis or related roles.
 
 
 o Demonstrated experience in owning the performance of marketing initiatives, driving growth, and optimizing business metrics.
 
 
 &middot; Skills:
 
 
 o Proficient in SQL and Python for querying, analysing, and visualizing large datasets.
 
 
 o Experience in Customer Lifecycle Management (CLM), including strategizing and implementing lifecycle campaigns to drive customer acquisition, retention, and engagement.
 
 
 o Expertise in A/B testing, multivariate testing, and optimizing marketing campaigns across various channels.
 
 
 o Strong proficiency in building and refining customer segmentation and targeting models to enhance campaign effectiveness.
 
 
 o Excellent communication and interpersonal skills with a collaborative mindset for working with cross-functional teams.
 
 
 o Strong understanding of key marketing metrics such as CAC (Customer Acquisition Cost), conversion rates, and engagement metrics.
 
 
 o Excellent problem-solving skills with a focus on improving marketing performance and driving impactful results.
 
 
 
 
 
 
 Why Airtel Finance?
 
 
 
 &middot; Impactful Work: Play a pivotal role in driving the growth of Airtel Finance by influencing user engagement, acquisition, and retention across multiple products.
 
 
 &middot; Innovative Environment: Thrive in a dynamic, high-impact space where creativity and experimentation are key to achieving business results.
 
 
 &middot; Career Growth: The role offers significant opportunities for personal and professional development, with exposure to diverse products and cross-functional teams.
 
 
 &middot; Collaborative Culture: Join a data-driven, fast-paced team focused on innovation and scaling new growth strategies.
 
 
 
 
 
 If you're passionate about driving growth through data and creativity, we'd love to have you on board to help us scale Airtel Finance to new heights!!
 
</div>

Marketing Analyst

Flatgigs

<div>
 
 About Flatgigs:
 
 
 
 Flatgigs is a leading platform connecting talent with opportunities, dedicated to fostering seamless collaboration between businesses and freelancers. Our mission is to empower individuals and organizations by simplifying the hiring process and enabling access to a vast pool of skilled professionals. We leverage cutting-edge technology to enhance user experience and drive sustainable growth within the gig economy.
 
 
 
 Position Overview:
 
 
 
 Flatgigs is seeking a proactive and analytical Product Analyst (Growth) to join our dynamic team. In this role, you will be responsible for analyzing data to identify growth opportunities, improve product features, and enhance user engagement. The ideal candidate will have strong analytical skills, a keen eye for detail, and a passion for leveraging data to drive product decisions and strategy.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Analyze user behavior and product performance data to identify growth opportunities and trends
 </li>
 <li>
 Collaborate with product and marketing teams to define metrics and performance indicators for tracking success
 </li>
 <li>
 Conduct experiments and A/B testing to assess the impact of product changes on user engagement and growth
 </li>
 <li>
 Prepare reports and presentations to communicate findings and recommendations to stakeholders
 </li>
 <li>
 Work closely with cross-functional teams to ensure data-driven decision-making throughout the product development process
 </li>
 <li>
 Monitor industry trends and competitive landscape to inform product strategy and growth initiatives
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Data Science, Economics, or a related field
 </li>
 <li>
 1-2 years of experience in product analysis, data analytics, or a related role
 </li>
 <li>
 Strong proficiency in data analysis tools (e.g., Excel, SQL, Google Analytics). Knowledge of data visualization tools is a plus
 </li>
 <li>
 Excellent analytical and problem-solving skills, with the ability to interpret complex data sets
 </li>
 <li>
 Strong communication skills to present insights in a clear and actionable manner
 </li>
 <li>
 Familiarity with agile methodologies is a plus
 </li>
 <li>
 Passion for technology and a desire to contribute to the growth of innovative products
 </li>
 </ul>
</div>

Product Analyst (Growth)

Mozilor

<div><div>We are hiring a Product Analyst to partner with Product, Growth, Finance, and Leadership teams and turn data into clear, actionable insights.</div><div>
You will work closely with the Data Engineering team that maintains and evolves the data infrastructure. Your focus will be on product analytics, growth metrics, reporting, experimentation analysis, and stakeholder communication.</div><div></div><div> 
Key Responsibilities</div><ul><li>
Analyse and interpret SaaS product and growth metrics&mdash;including activation, conversion, retention, churn, expansion, ARPU, LTV, and funnels&mdash;to inform product, growth, and revenue decisions.</li><li>
Partner with Product Managers to define success metrics and evaluate feature launches and roadmap initiatives.</li><li>
Proactively identify trends, anomalies, and opportunities in product and business data, and surface actionable insights to stakeholders.</li><li>
Support experimentation and continuous improvement initiatives (A/B tests, feature rollouts, UX changes) through analysis and clear recommendations.</li><li>
Own analysis and insights using product analytics tools such as Mixpanel or Amplitude.</li><li>
Build, own, and maintain dashboards and reports in BI tools (e.g., Power BI, Looker Studio) for Product, Growth, and Finance teams.</li><li>
Use GA4 and tools like Microsoft Clarity to complement product analytics with acquisition and qualitative behavioural insights.</li><li>
Ensure product tracking is consistent by collaborating with Product and Engineering on event definitions, taxonomy, and validation.</li><li>
Collaborate closely with the Data Engineering team on the definition, retrieval, and presentation of data, ensuring it is relevant, accurate, and aligned with business needs.</li></ul><div></div><div> 
Required Skills &amp; Experience</div><ul><li>
3&ndash;6 years of experience as a Product Analyst, Data Analyst, or similar role in a B2B SaaS or product-led company.</li><li>
Strong understanding of SaaS and growth metrics (funnels, cohorts, retention, churn, LTV, subscription billing and revenue metrics).</li><li>
Hands-on experience with Mixpanel or Amplitude.</li><li>
Familiarity with GA4 and qualitative/UX analytics tools such as Microsoft Clarity.</li><li>
Strong SQL skills for analysis (joins, aggregations, CTEs).</li><li>
Experience with BI or reporting tools (e.g., Looker, Power BI, Metabase, Tableau).</li><li>
Excellent communication skills and ability to influence decisions with data.</li></ul><div></div><div> 
﻿Nice to Have</div><ul><li>
Experience supporting A/B testing and experimentation frameworks.</li><li>
Experience with Python for automation, transformation, or API integrations.</li><li>
Knowledge of data validation frameworks and monitoring tools.</li><li>
Experience working with privacy, consent, or compliance-focused products.</li></ul></div><div></div>

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Position Summary
 
 
 
 We are looking for a Product Analyst to support the enhancement of ACE&rsquo;s digital money transfer products by working closely with cross-functional teams, conducting user journey audits, and analysing user behaviour to identify improvement opportunities. The role involves testing new app and website releases, documenting product requirements, maintaining detailed product specifications, and assisting with incident logging and escalation. The Product Analyst will collaborate with internal teams to address user challenges, perform structured product research, benchmark industry standards, and provide insight-driven recommendations that contribute to optimisation, innovation, and roadmap planning. This position requires strong analytical thinking, clear communication, and a customer-focused product mindset to help deliver seamless and reliable digital experiences.
 
 
 
 Key Responsibilities
 
 
 
 
 Cross-Functional Product Support
 
 
 
 <ul>
 <li>
 Support cross-functional teams in Product, Design, and Development to enhance money transfer experiences and services
 </li>
 <li>
 Collaborate with UI/UX designers to improve user experience across ACE's app and website
 </li>
 <li>
 Participate in sprint planning and assist in coordinating tasks with technical teams
 
 
 </li>
 </ul>
 
 User Journey Audits and Testing
 
 
 
 <ul>
 <li>
 Perform monthly audits of the app and website by executing key use cases to ensure end-to-end reliability
 </li>
 <li>
 Test new app versions and assigned tasks prior to release to validate performance, stability, and alignment with requirements
 </li>
 <li>
 Provide clear testing notes, documented issues, and recommendations to the Product Specialist or Lead and IT teams
 
 
 </li>
 </ul>
 
 Data and Behaviour Analysis
 
 
 
 <ul>
 <li>
 Analyse user interactions, customer data, and journey behaviour to identify usability issues or performance bottlenecks and support optimisation initiatives
 </li>
 <li>
 Review funnels to identify drop-offs, friction points, and areas for improvement
 </li>
 <li>
 Create user cohorts and segmented funnels to understand behavioural patterns
 </li>
 <li>
 Interpret user behaviour data and contribute insights that support optimising onboarding, transfers, payments, and other key journeys
 
 
 </li>
 </ul>
 
 Documentation and Reporting
 
 
 
 <ul>
 <li>
 Assist in preparing scope documents, Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), and other supporting documentation under the guidance of the Product Lead or Product Specialist
 </li>
 <li>
 Prepare, update, and maintain detailed use cases for all major product flows
 </li>
 <li>
 Support in maintaining product specification documents and the consolidated Product Book by updating flows, requirements, and changes as directed
 </li>
 <li>
 Document research findings or behavioural insights to support product decision-making
 
 
 </li>
 </ul>
 
 Incident Logging and Escalation
 
 
 
 <ul>
 <li>
 Attend to user escalations raised by CX or other frontline teams by performing an initial review and documenting issues
 </li>
 <li>
 Log and escalate product-related incidents promptly to the Product Specialist or Product Lead
 </li>
 <li>
 Coordinate with IT and QA teams as needed and support the resolution process by providing clear context, replication steps, and validation
 
 
 </li>
 </ul>
 
 Collaboration and Coordination
 
 
 
 <ul>
 <li>
 Collaborate with Compliance, CX, Marketing, and other internal teams to gather feedback, understand user challenges, and support product initiatives
 </li>
 <li>
 Ensure accurate and structured communication of findings, testing outcomes, and analysis insights to Product Specialists and the Product Lead
 
 
 </li>
 </ul>
 
 Product Research, Insights, and Innovation
 
 
 
 <ul>
 <li>
 Conduct research on customer behaviour, market trends, and competitor offerings to support product improvement and strategic planning
 </li>
 <li>
 Perform exploratory data reviews to identify patterns, user needs, and friction points that inform product enhancements
 </li>
 <li>
 Benchmark ACE&rsquo;s mobile app and website against leading fintech and remittance platforms to identify innovation and UX improvement opportunities
 </li>
 <li>
 Generate insight-driven recommendations for enhancements, new features, and optimisation experiments
 </li>
 <li>
 Validate hypotheses through user feedback, usability testing, A/B tests, and funnel behaviour analysis
 </li>
 <li>
 Summarise key research findings and innovation opportunities for the Product Lead or Specialist to support roadmap decisions
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Analytical thinking: Ability to interpret data and user behaviour to support product decisions
 </li>
 <li>
 Communication: Comfort presenting ideas and findings to technical and non-technical colleagues
 </li>
 <li>
 Team Collaboration: Works well in a team environment and enjoys cross functional collaborations
 </li>
 <li>
 Problem Solving: Keen to investigate problems and suggest practical solutions.
 </li>
 <li>
 Product Mindset: Enthusiastic about improving customer experience through digital products
 </li>
 <li>
 Basic UI/UX Understanding: A general awareness of good design and user friendly digital journeys
 </li>
 <li>
 Proficiency with Postman for API testing and validation
 </li>
 <li>
 Ability to write and execute SQL queries for data extraction and analysis
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Design, or a related field
 </li>
 <li>
 02 years of experience in a product, business analysis, or tech-related role
 </li>
 <li>
 Additional benefit for candidates with an interest or exposure to fintech, remittance, or digital payment systems
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

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