product operations manager

LinkedIn

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
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 Join us to transform the way the world works.
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 <br/>
 <br/>
 This role will be based in Bengaluru, Karnataka,
 <br/>
 <br/>
 Product Operations Managers are LinkedIn&rsquo;s cross functional team communicators and collaborators shaping products/solutions using analytics to represent the voice of our customers/members and customer support &amp; success teams to help improve LinkedIn&rsquo;s product health and quality. They are relentlessly focused on driving a stellar member/customer experience for the millions of people using LinkedIn&rsquo;s products, partnering with Product, Engineering, Design, Marketing, and Operations teams to quantify user friction in both new and structured ways, measurably enhance the product experience, and increase internal team efficiency by driving tool improvements and enablement.
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 This role is co-located with key Product and Engineering stakeholders in Bangalore and will require some US time zone meetings where other teammates or stakeholders are located.
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 A blend of detective work, influencing, analytics, and executive communication make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe.
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 This role will be focused either on our 1. Sales Navigator product, or 2. our Business Platform products, which could include experiences such as checkout, payments and billing experiences, user and access management, help centers, live chat and Virtual Chat Assistants.
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 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with their product, operations, marketing, design, and engineering teams to influence and shape the product strategy and roadmap, drive change for key issues, and prioritize product change requests based on issue volume, members impacted, revenue impact, other relevant metrics, and illustrations of the user journey to create user empathy.
  </li>
  <li>
   Aggregate and analyze member issues using internal tools and queries (i.e., SQL) of all available data sources to gather user insights to influence and shape the product roadmap, help set targets, and to track and communicate post-launch impact.
  </li>
  <li>
   Collaborate closely with their product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions.
  </li>
  <li>
   Drive creation of LinkedIn help center content creation in collaboration with LinkedIn&rsquo;s content writers, in order to ensure members are able to find answers to the most frequently asked questions.
  </li>
  <li>
   Maintain strong domain knowledge and organization of the product areas in your purview, across both technology and operations.
  </li>
  <li>
   Understand and communicate all upcoming product features and user experience changes to key stakeholders like Operations and Marketing, including driving regular program management, reporting and executive-friendly readouts.
  </li>
  <li>
   Develop and/or contribute to internal programs to scale best practices and new mechanisms that help improve product quality and health and/or new operating models.
  </li>
  <li>
   Identify and scale new ways of analyzing / measuring user friction.
  </li>
  <li>
   Occasional travel may be required to LinkedIn office locations to give training, to understand processes, tools and needs, as well as to gather insights from our LinkedIn members.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Basic Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent relevant work experience.
  </li>
  <li>
   4+ years&rsquo; experience in one or more of the following areas: Product Operations Management, Management Consulting, Program Management, Operations Management, Product Management, or Project Management.
  </li>
  <li>
   2+ years experience with SQL, Python, R or an equivalent data analytical language.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience leveraging AI and/or vibe coding for analytics or operations.
  </li>
  <li>
   Experience with Enterprise Software.
  </li>
  <li>
   Experience driving cross-functional projects with multiple stakeholders across the globe.
  </li>
  <li>
   Thrives in ambiguous environments and can operate independently.
  </li>
  <li>
   Strong results-orientation and direct experience utilizing data to identify critical trends, develop data narratives, and influence Product to prioritize recommendations
  </li>
  <li>
   Experience in a Voice of Customer role.
  </li>
  <li>
   Experience with CRMs, such as: Salesforce, Microsoft Dynamics, etc.
  </li>
  <li>
   Experience in gathering business insights and identifying trends from data, including combination of data from multiple sources.
  </li>
  <li>
   Experience sizing impact of projects, then prioritizing based on that.
  </li>
  <li>
   Strong verbal and written communication skills, including storytelling with data.
  </li>
  <li>
   Experience leading innovative, department-wide projects to help the team scale new ways of working, new technologies or processes, and/or best practices.
  </li>
  <li>
   Strong organizational skills and attention to detail.
  </li>
  <li>
   Strong relationship, interpersonal, cross functional collaboration and negotiation skills.
  </li>
  <li>
   Experience influencing stakeholders with data, coupled with strong analytical and problem solving experience.
  </li>
  <li>
   Strong ability to deal with ambiguity, adapt, and exhibit a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Suggested Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   SQL
  </li>
  <li>
   Influencing and advising
  </li>
  <li>
   Stakeholder Management
  </li>
  <li>
   Product Management
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  India Disability Policy
  <br/>
  <br/>
 </strong>
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 <br/>
 <br/>
 <strong>
  Global Data Privacy Notice for Job Candidates
  <br/>
  <br/>
 </strong>
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
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</div>


Product Operations Manager

Weekday

<div><div><b>This role is for one of our clients</b></div><div></div><div><br>
Industry: IT Services and IT Consulting</div><div>
Seniority level: Associate level</div><div></div><div><br>
Min Experience: 4 years</div><div>
Location: Gurugram</div><div>
JobType: full-time</div>
<div>We are seeking an experienced and process-driven <b>Product Data Operations Manager</b> to lead the end-to-end management of product information across digital platforms. In this role, you&rsquo;ll ensure that product data is accurate, consistent, and optimized to enhance discoverability and user experience. You will collaborate with cross-functional teams &mdash; including category, merchandising, and technology &mdash; to streamline catalog operations, establish data standards, and improve system efficiency through automation and analytics.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><b>
Product Data Management &amp; Quality Assurance</b></div><div>
Oversee the complete lifecycle of product data &mdash; from creation and enrichment to publication and retirement.</div><div>
Establish and maintain data governance frameworks ensuring accuracy, consistency, and completeness of all product attributes, images, and metadata.</div><div>
Conduct periodic data audits to identify gaps, errors, or duplications and implement corrective measures.</div><div>
Drive automation and workflow optimization for catalog operations to reduce manual dependencies.</div><div><b>
Collaboration &amp; Cross-Functional Coordination</b></div><div>
Partner with category and merchandising teams to define and maintain product taxonomies, attributes, and classifications.</div><div>
Liaise with vendors, brand teams, and technical partners to ensure timely and compliant product onboarding.</div><div>
Coordinate with the tech team to integrate data feeds and API connections for seamless system interoperability.</div><div><b>
Optimization &amp; Analytics</b></div><div>
Leverage analytics to monitor catalog performance, identify patterns, and recommend improvements to product presentation and visibility.</div><div>
Optimize listings using SEO best practices to increase search ranking and conversion rates.</div><div>
Develop dashboards and performance reports to track catalog health and operational efficiency.</div><div><b>
Process Development &amp; Leadership</b></div><div>
Create, document, and enforce catalog management SOPs and data handling protocols.</div><div>
Lead and mentor cataloging or data-entry teams, fostering accountability and continuous improvement.</div><div>
Identify opportunities for process automation and implement scalable catalog solutions across regions or business units.</div><div></div><div><b><br>
What Makes You a Great Fit</b></div><div>
5+ years of experience in product data management, catalog operations, or merchandising analytics within e-commerce, retail, or technology-led organizations.</div><div>
Strong understanding of product taxonomy, data governance, and metadata management.</div><div>
Proficiency in catalog management platforms, PIM (Product Information Management) systems, and bulk upload tools.</div><div>
Solid analytical and problem-solving abilities with a data-driven decision-making approach.</div><div>
Working knowledge of SEO principles and their application to digital product listings.</div><div>
Excellent project management, stakeholder communication, and documentation skills.</div><div>
Experience collaborating with technical teams on automation, integrations, and data validation processes.</div><div>
Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.</div><div></div><div><b><br>
Key Skills</b></div><div>
Product Information Management (PIM) &middot; Data Governance &middot; Product Taxonomy &middot; Catalog Operations &middot; Metadata Management &middot; Process Automation &middot; SEO Optimization &middot; Vendor Coordination &middot; Quality Assurance &middot; Analytics &amp; Reporting</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Product Data Operations Manager

Apple

<p>AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media.<br>
<br>
Join the Digital Product Ops team which leads customer experience improvements for two of Apple&rsquo;s most impactful digital properties - the Apple Support App and the &lsquo;Get Support&rsquo; web app (getsupport.apple.com) which impact millions of customers every day. We help customers describe and solve support problems with digital content and video; we also connect customers with assisted support options like the Genius Bar and phone and chat advisors. At our core, we create experiences that seamlessly help customers use and love their Apple products.<br>
<br>
The AI/ML Product Ops Program Manager ensures that the machine learning models we use to make our customer experience better are truly useful, accurate, and responsibly integrated into our customer facing platforms and backend systems. In this role, you will develop a solid understanding of the team&rsquo;s existing technical implementations and operational processes, and use that knowledge, alongside data-driven insights and systems thinking, to create informed improvements to our customer experience, product platforms or backend services, for impactful and trustworthy and scalable AI-driven experiences.<br>
<br>
We are seeking an individual who can work independently and also thrives working on a collaborative team and is ready to roll up their sleeves to get things done. The ideal candidate will need to be well versed in both organizational strategy and technical product capabilities so they can transform customer and business problems into actionable solutions. We are looking for someone who has a vision for the future and is excited about leading and participating in ideation sessions.<br>
<br>
<b>Description</b><br>
<br>
As the ML Product Operations Program Manager, you will be partnering with the technical product managers, engineers, solution architects, ML analysts, data scientists and others to translate generative AI and ML feature ideas into efficient systems, scalable tools, and delightful customer experiences.<br>
<br>
&quot;,&quot;responsibilities&quot;:&quot;Champion system design for new features including collaborating closely with product managers and engineers to translate complex AI/ML capabilities into intuitive, user-friendly configuration and business analyst capabilities.<br>
<br>
Prioritize product features by balancing user impact, technical feasibility, and readiness, effectively translating ambiguous ML goals into clear user problems and actionable product requirements.<br>
<br>
Work to integrate and optimize ML functionality with established systems to ensure data quality, feature availability, and feedback loops are in place.<br>
<br>
Develop and manage comprehensive program roadmaps, defining clear objectives, key results, milestones, and dependencies for ML integration projects, proactively identifying and mitigating risks to ensure on-time and high-quality delivery.<br>
<br>
Facilitate effective communication and stakeholder alignment by providing regular, transparent updates on program status, challenges, and successes to executive leadership and various internal teams, fostering strong partnerships and informed decision-making.<br>
<br>
Influence continuous improvement through data and feedback by providing robust mechanisms for collecting, analyzing, and acting upon user feedback and performance metrics specific to ML-driven features; Partnering closely with product and cross-functional program teams to inform model refinement and future product enhancements.<br>
<br>
Collaborate with Data Science and Engineering teams on the ML model lifecycle, ensuring efficient processes for data collection, model training, performance evaluation, deployment, and robust monitoring.<br>
<br>
<b>Preferred Qualifications</b><br>
<br>
MBA a plus<br>
<br>
Knowledgable in SQL, R/Python<br>
<br>
Proven success leading programs that span ML and/or digital support channels (chat, self-service) or contact center/IVR systems.<br>
<br>
Experience building AI-powered support solutions (e.g., virtual agents, chatbots, predictive routing).<br>
<br>
Understanding of agile and design thinking methodologies<br>
<br>
<b>Minimum Qualifications</b><br>
<br>
Bachelors in Engineering, Computer Science or similar field of study with 8 years of applicable experience, or a Master's degree in a similar field with 6 years of applicable experience<br>
<br>
4-6 years of program management experience including program strategy, process definition, planning, execution, risk management, and resource allocation, while managing multiple work streams interdependently<br>
<br>
Demonstrated data-driven decision-making skills, including experience leading metrics-driven projects or programs<br>
<br>
Experience with tools like Tableau to measure KPI&rsquo;s (CSAT, customer effort, self service adoption, abandon rate, etc.)<br>
<br>
Strong understanding of the machine learning development lifecycle (MLOps), including data pipelines, model training, evaluation, deployment, and monitoring, to effectively guide technical discussions.<br>
<br>
Proficient in applying Agile/Scrum principles to manage dynamic product development cycles, particularly in environments integrating cutting-edge ML technologies, prompt management systems and LLM evaluation<br>
<br>
Excellent written and verbal communication skills, capable of articulating technical concepts to non-technical audiences. Able to independently draft and present deliverables, recommendations, timelines, status updates and communication strategies to executives<br>
<br>
Able to lead, partner and drive consensus with product, UX/UI, engineering and other cross functional partners to translate ML capabilities into product features and user experiences<br>
<br>
Strong understanding of how backend configuration tools and ML model deployment systems are designed and managed. Ability to influence the architecture and usability of these internal tools to ensure they effectively enable agile iteration, robust control, and optimal user experience for ML-powered features.<br>
<br>
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .</p>

Generative AI and ML Product Operations Program Manager, Support Apps

Idaho Health Insurance Exchange

<p></p><div><p><b>Position title: </b>Product Manager<br>
<b>Reports to: </b>Director of Technical Operations
<br>
<b>FLSA status: </b>Exempt</p><p><b>
Position Summary</b>
<br>
The Product Manager at Your Health Idaho is responsible for overseeing a team of product owners and ensuring ongoing value and viability for their product area within the Your Health Idaho exchange. The Product Manager will work across areas of the business to understand business and customer needs, design solutions to accomplish those objectives, and continue to evaluate product designs for ongoing opportunities. The product manager works with end-users, business, and technical teams to understand opportunities, risks, and user needs. This role is responsible for taking charge of designing and documenting system specifications, determining functional requirements, documenting work tickets for the development team using an agile framework, and ultimately seeing roadmap items through the software development lifecycle and deployment. Once deployed, the product owner will maintain a product roadmap for future system enhancements to ensure long term product success in support of the organization&rsquo;s strategic goals.</p><p><b>
Responsibilities</b> (Position may include additional functions not listed)</p><ul><li>
Develop extensive knowledge of the organization&rsquo;s technology, including policy and business requirements, as well as user needs.</li><li>
Conduct market research and analyze market trends related to the exchange platform, healthcare digital products, insurance, tax, and federal health programs.</li><li>
Establish structured intake and prioritization processes for product feedback.</li><li>
Assess product opportunities and risks based on user input and needs and market tends to define the overall product strategy and roadmap for product area.</li><li>
Apply techniques for roadmap prioritization to ensure continued delivery of high value enhancements for the organization.</li><li>
Document product epics, stories, and tasks to ensure effective completion of roadmap milestones through the development process.</li><li>
Collaborate closely with software developers to ensure the product vision is actualized in an effective manner through the development lifecycle.</li><li>
Partner with cross-functional leaders to ensure the right stakeholders are engaged at the right time in the product lifecycle.</li><li>
Prepare product documentation including product specifications, user guides, UAT documents, launch strategies, and change notifications.</li><li>
Collaborate and communicate effectively with quality analysts, business analysts, and other internal roles to ensure cohesive interpretation of the products&rsquo; functions.</li><li>
Collaborate with release management on planning cadences and roadmap reviews to plan releases based on the overall vision for the product roadmap and evolution over time.</li><li>
Collaborate closely with internal security experts to ensure products apply system and data security best practices while complying with HIPAA, ARC-AMPE, and other security frameworks.</li><li>
Provide support on new initiatives and work with staff as necessary to resolve issues.</li><li>
Define and standardize key product metrics for clarity and consistency.</li><li>
Set the leadership vision and demonstrate the behaviors necessary as a leader to ensure an effective team culture.</li><li>
Provide leadership and guidance to enable the product team to effectively meet business and operational needs.</li><li>
Effectively monitor and maintain staff performance levels (i.e., quality, productivity, time management, report progress and completion, and other expectations of the team).</li><li>
Directly supervise the product team, to include overseeing all day-to-day activities, interviewing/hiring, training and coaching, scheduling and schedule adherence, performance management, and handling disciplinary situations.</li><li>
Complete weekly catchups and monthly performance reviews to ensure continued employee engagement with members of the product Team</li><li>
Applies a deep understanding of Software Development Lifecycle (SLDC) methodologies</li><li>
Perform other duties as assigned</li></ul><p><b>
Qualifications </b>(Required knowledge, skills, abilities, education, experience, etc.)</p><ul><li>
Bachelor&rsquo;s degree in software development, product engineering, or related discipline.</li><li>
3+ years&rsquo; experience in Product Operations, Product Management, Program Management, or a similar cross-functional leadership role.</li><li>
Excellent leadership skills with demonstrated ability to lead a team.</li><li>
Proven experience functioning within the software development life cycle.</li><li>
Exceptional customer service skills including an aptitude and temperament for technical systems development.</li><li>
Experience using the Atlassian product suite as well as participating in the software development lifecycle through Agile methodologies.</li><li>
Experience with design tools such as the Adobe Creative Cloud or Figma.</li><li>
Experience optimizing complex enterprise systems.</li><li>
Expertise in cloud-based architectures, AI-driven troubleshooting, and DevOps methodologies.</li><li>
Ability to research, define and analyze business problems.</li><li>
Knowledge of software development and maintenance methodologies.</li><li>
Proficient with Windows and web-based systems including Microsoft Office: Outlook, Word, Excel, PowerPoint and Visio.</li><li>
Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features.</li><li>
Ability to effectively communicate business concepts to technical audiences as well as technical and data concepts to non-technical audiences.</li><li>
Strong analytical, technical, and organizational skills.</li><li>
Excellent verbal and written communication as well as business writing skills.</li><li>
Proven ability in relationship building and facilitation.</li><li>
Ability to adhere to strict confidentiality policies and procedures consistent with the values and integrity of YHI.</li><li>
Demonstrated ability to work within a fast-paced, quickly evolving organization, manage multiple complex priorities and respond effectively to change.</li><li>
Ability to work with minimal supervision and under tight deadlines.</li><li>
A committed self-starter with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships.</li></ul><p><b>
Physical &amp; Other Requirements</b></p><ul><li>
Ability to work in office and workshop settings. Frequent facilitation of meetings, workshops, or group meetings. Use of normal office machines and audio-visual equipment for presentations.</li><li>
Ability to listen to and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing. Must possess the ability to write and compose correspondence, memorandums, and reports manually and via computer or email as well as be able to make presentations.</li><li>
Availability to work additional hours or weekends as projects demand. Some travel may be required.</li><li>The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. &ldquo;Ability&rdquo; means to possess and apply both knowledge and skill.</li></ul><p></p><p><br>
This job description includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.</p><p>
 This document does not create an employment contract, implied or otherwise. The organization maintains &ldquo;at will&rdquo; employment. This job description is subject to review and may be revised or updated at management&rsquo;s discretion.</p></div>

Product Manager

Klink Finance

Klink is building the performance infrastructure for the digital economy, connecting advertisers, users, and platforms through results that compound over time. With 4 retail apps and a growing network of 500+ global advertisers, Klink powers the next evolution of how users earn and brands grow.
<br><br>
We are looking for a (Junior) Offerwall Operations Manager to manage the day-to-day operations of our offerwall. You will test and launch new offers from our advertising networks, ensure correct placements, optimise user flows, and work with partners and internal teams to maximise performance. This is an operations-first role with a strong focus on quality control, conversions, and user engagement.
<br><br>
<b>Reports to:</b> Head of Product
<br><b>Team:</b> Product (working closely with Marketing, Sales & Design)
<br><b>Location:</b> Remote (occasional travel required)
<br><b>Language:</b> English
<br><br>
Tasks
<br><br>
<ul>
<li>Review, test, and activate new offers from our advertising networks and incoming Sales opportunities.</li>
<li>Ensure correct setup, tagging, placement, and visibility of offers across the platform.</li>
<li>Maintain offer quality: update details, manage de-listing, check targeting and rewards, and monitor tracking accuracy.</li>
<li>Work with partners and clients to get offers live, resolve issues, and clarify requirements.</li>
<li>Identify top-performing partners and engage with them to improve offer terms, funnels, and creative assets.</li>
<li>Analyse user flows, drop-off points, and conversion data to recommend improvements.</li>
<li>Work with Product & Design on placement experiments, A/B tests, and UX optimisations.</li>
<li>Coordinate with Marketing on in-app promotions, seasonal boosts, and featured placements.</li>
<li>Report weekly on performance, issues, trends, and optimisation opportunities.</li>
</ul>
Requirements
<br><br>
<ul>
<li>1–3 years in offerwall ops, affiliate/campaign operations, ad-ops, product ops, or performance marketing, or analytical roles.</li>
<li>Strong analytical mindset with ability to interpret data and user behaviour.</li>
<li>Attention to detail and ability to manage multiple offers at once.</li>
<li>Comfortable working cross-functionally and communicating with external partners.</li>
<li>Basic understanding of tracking, user acquisition funnels, and conversion optimisation.</li>
<li>Curious about new fintech, crypto and mobile gaming products so you enjoy testing them!</li>
</ul>
<b>Nice to have:</b><br>
Experience in fintech, crypto, or mobile gaming
<br>Curiosity about AI and building your own automations / agents
<br><br>
Benefits
<br><br>
<ul>
<li>Be part of one of the fastest-growing reward and ad-tech ecosystems.</li>
<li>Work directly with a global C-level team that thrives on experimentation and measurable growth.</li>
<li>Cross-functional exposure: you’ll work closely with Product, Marketing, Sales, Design, Analytics and Tech.</li>
<li>Remote-first with a fully international team (Europe & Asia).</li>
<li>Career path: strong potential to grow into Senior Offerwall/Product Operations or Product Manager role as the business scales.</li>
</ul>
If you want to know more about this opportunity, please complete this application with your most recent work profile and we will get back to you ASAP.
<br><br>
We are excited to meet you!

(Junior) Offerwall Operations Manager

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Product Manager 2 who can help us move even faster.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 </p>
 <p>
  <br/>
 </p>
 <p>
  noon&rsquo;s mission: Every door, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do:
  </strong>
 </p>
 <p>
  Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 </p>
 <ul>
  <li>
   Join our Supply Chain charter as a Product Manager, building products that transform how we run dark stores and warehouses.
  </li>
  <li>
   Design and scale workforce planning and automation tools to improve efficiency and optimize resource allocation.
  </li>
  <li>
   Build solutions to tackle attrition and retention challenges, improving employee engagement and productivity.
  </li>
  <li>
   Develop tech-enabled, data-driven systems that support long-term scalability across multiple markets.
  </li>
  <li>
   Partner with Operations, HR, and Tech teams to deliver seamless solutions for workforce management.
  </li>
  <li>
   Continuously analyze performance metrics, identify bottlenecks, and implement product improvements to enhance efficiency.
  </li>
  <li>
   Translate business problems into product roadmaps and execution plans, prioritizing high-impact initiatives.
  </li>
  <li>
   Drive end-to-end product lifecycle: from discovery and design to delivery, adoption, and iteration.
  </li>
  <li>
   Ensure that our products support the overall mission of efficiency, scalability, and growth in the supply chain.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll need:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Engineering or any related field.
  </li>
  <li>
   2&ndash;4 years of experience in a Product Management role.
  </li>
  <li>
   Strong experience building human resource management systems.
  </li>
  <li>
   Experience in quick-commerce or e-commerce is a plus.
  </li>
  <li>
   Excellent analytical skills and problem-solving capabilities.
  </li>
  <li>
   Avid curiosity and passion to take on tough challenges.
  </li>
  <li>
   Proven ability to collaborate cross-functionally.
  </li>
  <li>
   Strong business judgment.
  </li>
  <li>
   Ability to thrive in a fast-paced, dynamic environment.
  </li>
  <li>
   Experience at a high-growth startup is a plus.
  </li>
  <li>
   Experience in Product Operations or Fulfillment teams is a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
</div>


Uber

<div><b>About the Role</b>
<br>
<br>
As a Marketplace &amp; Rider Operations manager, you will drive strategic initiatives to balance supply and demand, implement product improvements, and streamline operational efficiency in Egypt. This high-impact role requires strong analytical skills, problem-solving abilities, and cross-functional collaboration to shape the future of mobility in the market.
<br>
<br>
<b>What the Candidate Will Do:</b>
<br>
<ul><li>Optimize Marketplace: Analyze data to understand marketplace dynamics and rider/driver behavior, identifying opportunities for improvement and informing key decisions in Egypt.
</li><li>Drive Innovation: Develop and implement creative solutions to operational challenges, continuously improving existing processes and designing new ones.
</li><li>Lead Product Initiatives: Manage the launch and optimization of new product offerings in the Egypt market, ensuring successful adoption and impact.
</li><li>Leverage Data: Build and utilize dashboards and analytical frameworks to proactively identify issues, provide actionable insights, and support data-driven decision-making.
</li><li>Collaborate Cross-Functionally: Partner with local, regional, and global teams to address business challenges and ensure local insights inform broader strategies.
</li><li>Understand Customer Needs: Utilize data to deeply understand the needs of existing and prospective riders, identifying key use cases and experience drivers.
</li><li>Develop Value Propositions: Identify and refine compelling value propositions for target rider segments, aligning global product offerings with their needs.
</li><li>Execute Go-to-Market Strategies: Collaborate with Operations and functional teams to define and implement effective go-to-market plans for rider initiatives.
</li><li>Solve Problems Analytically: Partnering with EMEA Central Ops, use data to identify root causes of issues, drive decisions, and implement effective solutions to improve product and feature performance.
</li><li>Manage Stakeholders: Build strong relationships and effectively manage stakeholders across various Operations and functional teams.
</li>Drive Projects: Independently manage and execute multiple complex projects in a fast-paced environment.<br>
<li>
</li></ul><br>
<br>
<b>What the Candidate Will Need:</b>
<br>
<ul><li>Min 5 years of operations management experience, ideally in a tech-driven or similar industry.
</li><li>Strong analytical skills and a proven ability to translate data into actionable strategies.
</li><li>Excellent problem-solving, project management, and communication skills.
</li><li>Proactive, results-oriented mindset with strong ownership.
</li><li>Fluency in English is essential
</li></ul>- Preferred Qualifications -<br>
<br>
<br>
<ul><li>Experience in marketplace operations, supply and demand management, or rider lifecycle management.
</li><li>Proficiency in data analysis tools (e.g., SQL, Excel) and data visualization (e.g., Tableau).</li></ul></div>

Senior Operations Manager, Marketplace and Rider, Egypt

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