product operations specialist

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 Careem Grocery is on a mission to reinvent the way people shop for grocery, pharmacy and retail products. As an exciting new vertical within Careem (a startup within a startup), we&rsquo;re in the early stages of building our product and have plenty of interesting and fundamental challenges to solve in order to achieve our ambitious growth goals in this burgeoning space.
 
 
 
 About The Role
 
 
 
 We are looking for a driven and detail-oriented Merchandising &amp; Product Operations Specialist to join our dynamic team at Careem Groceries. This role is pivotal in bringing our in-app experience to life &mdash; combining deep ownership of merchandising execution with operational excellence. You will take charge of configuring, managing, and optimizing the in-app storefront experience, working closely with cross-functional teams to deliver a seamless, compelling, and conversion-driven user journey.
 
 
 
 What You'll Do
 
 
 
 In-App Merchandising Operations
 
 
 <ul>
 <li>
 Manage the in-app storefront, including the homepage, category landing pages, carousels, and other critical real estate.
 </li>
 <li>
 Take full ownership of content configuration and execution using merchandising tools &mdash; ensuring timely, accurate, and smooth deployment.
 </li>
 <li>
 A basic understanding of coding is preferred to effectively configure and troubleshoot merchandising setups.
 </li>
 <li>
 Curate, implement, and continuously improve merchandising strategies aligned with business goals and customer insights.
 </li>
 <li>
 Ensure the seamless execution of promotional plans and the merchandising calendar.
 
 
 </li>
 </ul>
 Data-Driven Optimization
 
 
 <ul>
 <li>
 Analyze user behavior, product performance, and merchandising metrics to guide in-app improvements.
 </li>
 <li>
 Use analytics to enhance product discovery, engagement, and conversion rates across surfaces.
 </li>
 <li>
 Conduct post-launch performance tracking and iterate for scale based on insights.
 
 
 </li>
 </ul>
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Category Management, Marketing, Catalog, and Design teams to coordinate effective campaigns and launches.
 </li>
 <li>
 Act as the key liaison across Growth, Category, and Product teams to ensure alignment on merchandising and product content updates.
 
 
 </li>
 </ul>
 Content &amp; Product Operations
 
 
 <ul>
 <li>
 Lead the configuration and synchronization of in-app content for consistency across platforms.
 </li>
 <li>
 Ensure timely and accurate setup of feature and product releases.
 </li>
 <li>
 Monitor tool performance and flag inefficiencies to drive continuous process optimization.
 
 
 </li>
 </ul>
 Project &amp; Program Management
 
 
 <ul>
 <li>
 Independently manage multiple initiatives &mdash; from campaign setup to product releases &mdash; while ensuring cross-functional coordination.
 </li>
 <li>
 Develop documentation and SOPs for merchandising workflows and content governance.
 
 
 </li>
 </ul>
 Customer-Centric Innovation
 
 
 <ul>
 <li>
 Leverage feedback and market research to identify new merchandising opportunities.
 </li>
 <li>
 Work with Growth, Category and other cross-functional teams to enhance app usability and discoverability from a merchandising perspective.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Background: E-commerce or retail experience.
 </li>
 <li>
 Basic Coding Knowledge: Comfort with basic coding concepts to support content configuration and tool troubleshooting.
 </li>
 <li>
 Communication Skills: Clear, effective communication for collaborating with cross-functional teams, sharing insights, and gathering feedback.
 </li>
 <li>
 Analytical Skills: Ability to interpret data and derive actionable insights for improvements.
 </li>
 <li>
 Project Management: Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
 </li>
 <li>
 Problem Solving: Proactive skills to identify issues and work collaboratively on solutions.
 </li>
 <li>
 Attention to Detail: Meticulousness when monitoring performance, analyzing data, and executing processes.
 </li>
 <li>
 Customer Focus: A customer-centric mindset in decision-making, shaping product features to enhance satisfaction.
 </li>
 <li>
 Quality Assurance: Knowledge of QA processes to ensure the output meets standards and issues are promptly addressed.
 </li>
 <li>
 Continuous Learning: Willingness to stay updated on industry trends, emerging technologies, and best practices in product management and operations.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Product Operations Specialist

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Product Operations
 
 
 
 <ul>
 <li>
 Work closely with Product, Engineering in ensuring that product features are properly tested before go live
 </li>
 <li>
 Build strong stakeholder management skills to be able to effectively manage business requests
 </li>
 <li>
 Work with the product teams in OKR planning, being part of the product discovery process
 </li>
 <li>
 Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service
 </li>
 <li>
 Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done
 </li>
 <li>
 Work closely with Engineering and Vendor teams to support POS API integrations.
 </li>
 <li>
 Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes
 </li>
 <li>
 Build dashboards and reports that can help with better insights for the teams on ongoing projects.
 </li>
 <li>
 Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains
 </li>
 <li>
 Manage program budgets, including cost forecasting and expense control
 </li>
 <li>
 Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results
 </li>
 <li>
 Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business.
 
 
 </li>
 </ul>
 
 Cross team Collaboration
 
 
 
 Collaborate with teams such as product, tech, logistics, commercial, and customer support to ensure alignment and successful execution
 
 
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Work with local stakeholders to understand operational blockers to achieve KPIs and engage with central teams and other internal stakeholders to get the right support and execution to improve overall operational performance
 </li>
 <li>
 Own and manage project plans, timelines, and budgets for new initiatives or improvements with regular updates for internal teams for better visibility and impact.
 
 
 </li>
 </ul>
 
 Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 
 
 </li>
 </ul>
 
 Demonstrating Strong Work Ethic
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a consistent manner
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness
 </li>
 <li>
 Uphold a high-performance working environment and promote HungerStation Values, being a role model for peers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4 -5 years of operational experience in an e-commerce or food/tech industry (preferably 2 years in a senior role)
 </li>
 <li>
 Deep problem solving skills and very strong at hypothesis formulation for crafting solutions
 </li>
 <li>
 Experience in Analyzing and validating API payloads, requests, and responses for accuracy and compliance and to support Integrations.
 </li>
 <li>
 Experience in building operational processes and defining improvements across the journey
 </li>
 <li>
 Experience with project management and a deep understanding of prioritization and criticality of deadlines
 </li>
 <li>
 Ability to build relationships, motivate peers, and manage upwards
 </li>
 <li>
 Strong product sense to be able to deeply understand our ecosystem, and collaborate with Product teams on relevant topics
 </li>
 <li>
 Strong Data analytics experience
 </li>
 <li>
 Hands-on experience with tools such as Tableau, and Looker Studio will be an advantage
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What We offer:
 
 
 
 <ul>
 <li>
 We offer relocation support globally to our permanent employees.
 </li>
 <li>
 Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
 </li>
 <li>
 Develop your skills with your personal educational budget for conferences and external training.
 </li>
 <li>
 Access our e-learning platform LinkedIn and participate in our various in-house training programs
 </li>
 <li>
 And much more&hellip;
 </li>
 </ul>
</div>

Product Operations Senior Specialist

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
<div><div><div><div><div><div><div>Job Category
</div></div></div></div></div></div></div>Fixed Term &amp; Temporary
<div><div><div><div><div><div><div>Job Details
</div></div></div></div></div></div></div>About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
This is your time to shine in the era of AI! We are looking for amazing, creative, and purposeful individuals to join our team of world-class, highly motivated software engineers, cloud computing experts and AI visionaries during our 12-week internship program. From Agentforce, Marketing, Data, and Commerce Cloud, to Infrastructure and Security, to MuleSoft, Tableau, Slack, and everything in between, we have many opportunities available across various applications and platforms all infused with the power of artificial intelligence.
Join Salesforce and define the future of Customer Relationship Management Solutions with a strong emphasis on AI-driven innovation. We deliver a scalable, high-performance cloud computing platform that not only empowers our customers but is also enhanced by AI to provide intelligent insights and automation used by millions of people around the world each day for their businesses. You will be working with a group of world-class individuals to build breakthrough features that our customers will love. The intern role will give you hands-on experience with architecture, design, implementation, and testing as you ensure we build products customers trust and love.
Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
We look forward to receiving your application!
Trust is the #1 value at Salesforce. Our Product Security team ensures the security of our products, serving as domain experts to protect our customers&rsquo; data in today&rsquo;s constantly evolving threat landscape. The Product Security Operations team drives the strategy, governance, and execution that enable the broader security organization to consistently and sustainably drive down risk and comply with standards, regulations, and certifications.
As an intern, you will gain hands-on experience in the critical functions that define and maintain the Security Risk Governance program for a world-class security organization. You will work closely with leaders and individual contributors on projects that require innovation, technical skill, and strategic thinking .
Responsibilities
You will work on high-impact initiatives that may include:
<ul><li>Security Tooling &amp; Automation: Design, prototype, and build operational tools, such as agents (e.g., Agentforce), to automate key operational workflows and enhance team efficiency.
</li><li>Security Data Optimization: Work to centralize, standardize, and optimize underlying data to ensure high-fidelity inputs for risk decision-making, directly supporting the performance and accuracy of our Agentforce tools
</li><li>Strategic Execution: Collaborate with internal stakeholders to drive progress on strategic Product Security initiatives, tracking milestones and ensuring timely delivery.
</li><li>Operational Enhancement: Constantly output fresh, innovative ideas for technical and operational enhancement, leading efforts to improve current organizational procedures for optimized efficiency.
</li><li>Risk Visualization: Develop and maintain data-driven dashboards for reporting on organizational risk health, security program status, and key performance indicators (KPIs).
</li><li>Risk Governance &amp; Reporting: Assist in executing the organization&rsquo;s Risk Governance program, focusing on data collection, risk analysis, and creation of compelling progress reports for stakeholders.
</li></ul>Minimum Qualifications
<ul><li>Strong background in Computer Science, Computer Engineering, Information Security, or a related technical/analytical discipline
</li><li>Must be located in North America
</li><li>Fundamental knowledge of programming or scripting (e.g., Python, Java, JavaScript) demonstrated through coursework, personal projects, or previous experience.
</li><li>Proficient knowledge of security concepts, governance, or risk management.
</li><li>Strong analytical and data visualization skills, with an ability to present complex information clearly and concisely.
</li><li>Excellent communication, collaboration, and interpersonal skills with an ability to articulate thoughts clearly in writing and verbally to technical and non-technical audiences.
</li><li>A proven ability to be organized, detail-oriented, and capable of coordinating activities across multiple teams.
</li></ul>Preferred Qualifications
<ul><li>Familiarity with industry security frameworks (e.g., NIST CSF, ISO 27001) or compliance regulations.
</li><li>Assessing security risks in cloud environments, including IAM, detection and monitoring, CI/CD security, configuration management, container security, and vulnerability management.
</li><li>Experience or coursework related to data visualization tools (e.g., Tableau, Power BI) or querying languages (e.g., SQL).
</li><li>A self-directed and process-oriented approach, with a passion for innovation and continuous improvement.
</li><li>Experience with cloud environments (AWS, Azure, GCP) and security considerations.
</li></ul>Relocation Assistance
We are committed to supporting our interns' transition into their new roles by offering a lump sum relocation assistance payment. This upfront financial support is designed to help supplement the costs of moving, travel, and accommodation, allowing you to concentrate more on your internship experience. Detailed information about the lump sum and how it can be utilized will be provided once you join our team.
Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
<div><div><div><div><div><div><div>Accommodations
</div></div></div></div></div></div></div>If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
<div><div><div><div><div><div><div>Posting Statement
</div></div></div></div></div></div></div>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $47 to $54.
For California-based roles, the base salary hiring range for this position is $52 to $59.</div>

Summer 2026 Intern - Product Security Operations Specialist

Baylor Scott & White Health

<div>Background:
The healthcare industry faces many problems &ndash; affordability, substandard customer service and inconsistency in care quality, and is not designed around the customer needs, leading to a subpar service experience. Despite encouraging improvements in treatment innovation, the delivery of care is inconsistent, resulting in variations in the quality of care that further compound these problems. We must reimagine a system that is built around the needs of the people we serve with high-value solutions to these pain points.
Baylor Scott and White Health (BSWH) is building a customer-focused strategy to solve these problems. We are innovating products and services as a part of Baylor Health Enterprises, an internal startup within the health system. The Customer Solutions team serves as a major growth engine for responsible for developing and launching new digital customer solutions. Customer Solutions generates growth from innovative &ldquo;white space&rdquo; opportunities, with a special emphasis on ideas that span digital and traditional in-person channels.
The Customer Solutions team enjoys unparalleled access to the executives at BSWH, major investors, and cutting-edge startups across the industry. Entrepreneurial-minded candidates will find a challenging environment, a supportive team and an opportunity to develop a broad skillset while affecting meaningful change in health care.
We are looking for people to join this exciting new team who are passionate problem solvers that want to develop a new paradigm to transform how customers are served.
Position Summary:
The Product Associate will be a critical member of the Muscle and Joint Care product team, responsible for overseeing its development and implementation. They will track key metrics and OKRs and troubleshoot any issues that may arise during the creation and commercialization process, and will be responsible for day-to-day product operations post-launch. This role requires a customer-focused, strategic, and tech-savvy communicator who strives to improve the healthcare experience for customers. The Product Associate will have a high visibility to the Customer Solutions leadership team.
This is an exciting opportunity to be part of an innovative team that is changing the status quo in how a healthcare provider goes to market and provides an environment that stimulates professional growth. The products and services built by the Customer Solutions business will have a direct impact on solving the healthcare complexities and easing hardships endured by customers.<ul><li>Hybrid position, will travel to Dallas, TX one week each month</li></ul><div>
The pay range for this position is $34.58/hour (entry level qualifications) - $53.60/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.</div>
Jobs to Be Done:
1. Execute the product roadmap to deliver solutions that are aligned with product strategy and organizational objectives<ul><li>Participate in agile team to develop features and user stories, determine downstream operational and technical impacts as well as advocate for product needs</li><li>Set and execute sprint goals and communicate with leadership to ensure prioritization aligns with business objectives</li><li>Support project management processes including stakeholder training and communication, risk management, status updates and project plans.</li></ul>
2. Support the team in efficient product development<ul><li>Collaborate with Product Manager to understand and support the development of the product vision, strategic product direction, and product roadmap.</li><li>Build detailed workflows based on the product roadmap</li><li>Support the Product Manager to work with internal stakeholders (e.g. digital, operations, finance) to understand use cases, assess costs and feasibility</li><li>Engage subject matter experts on the agile team to scope and define technical work to support the product roadmap and operational processes</li><li>Maintain a deep understanding of the problem space, competitors, and industry</li><li>Develop communications and materials to represent the product to stakeholders</li></ul>
3. Monitor and analyze performance to continually improve products<ul><li>Actively identify and resolve issues and risks, communicating impact and recommended resolutions to leadership</li><li>Troubleshoot and resolve issues associated with technology, application, or product feature that impacts customer experience, by coordinating with the digital and in-person teams</li><li>Monitor, analyze, and report on product performance</li></ul>
Success Factors:<ul><li>Successful product releases which address a customer problem with a delightful customer experience</li><li>Structured approach to troubleshooting and escalating problems as they arise</li><li>Effective management of product development</li><li>Strong written and verbal communication skills, including developing presentations</li></ul>
Preferred Candidate Profile:<ul><li>Three to four years of professional experience in management consulting, digital product management, product operations, or similar roles in healthcare</li><li>Prior experience in a healthcare organization or health-related startup or tech-enabled services environment</li><li>Strong program management skills and ability to collaborate with multiple stakeholders to drive a process forward</li><li>Excellent organization and time management skills</li><li>Exhibits a growth-mindset; can be nimble, is able to continuously test, learn, iterate, and pivot to meet customer needs</li><li>Embraces ambiguity and thrives in a startup environment</li><li>Ability to travel to Dallas 1 week per month</li></ul>
BENEFITS
Our competitive benefits package includes the following<ul><li>
Immediate eligibility for health and welfare benefits</li><li>
401(k) savings plan with dollar-for-dollar match up to 5%</li><li>
Tuition Reimbursement</li><li>
PTO accrual beginning Day 1</li></ul>
Note: Benefits may vary based upon position type and/or level 
QUALIFICATIONS 
 
- EDUCATION - Bachelor's 
 
- EXPERIENCE - 1 Year of Experience</div>

Product Associate

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 Careem Grocery is on a mission to reinvent the way people shop for groceries, pharmacy, and retail products. As a dynamic new vertical within Careem, we are essentially a startup within a startup, poised at the brink of significant growth and innovation in Saudi Arabia. Joining us now means being part of the foundational team that will tackle exciting challenges and drive groundbreaking solutions. Imagine the opportunity to shape the online grocery industry and make a tangible difference in the lives of millions in our region.
 
 
 
 What You'll Do
 
 
 
 
 Data Analysis and Problem Solving
 
 
 
 <ul>
 <li>
 Build, maintain, and utilize dashboards to track key performance indicators (KPIs) for dark store operations within the assigned market.
 </li>
 <li>
 Analyze data using SQL and other tools to identify trends, inefficiencies, and areas for improvement specific to the local context.
 </li>
 <li>
 Collaborate with cross-functional teams within the market to implement data-driven solutions and optimize operations.
 
 
 </li>
 </ul>
 
 Knowledgebase Development &amp; Maintenance
 
 
 
 <ul>
 <li>
 Update and maintain a comprehensive knowledge base of standard operating procedures (SOPs) tailored to the specific needs and nuances of the local market.
 </li>
 <li>
 Regularly review and enhance SOPs based on local feedback, data insights, and emerging best practices.
 
 
 </li>
 </ul>
 
 SOP Implementation within the Market
 
 
 
 <ul>
 <li>
 Lead the implementation and adherence to SOPs across dark stores within the assigned market.
 </li>
 <li>
 Train and support local teams to ensure consistent operational excellence and a smooth rollout of updated procedures.
 </li>
 <li>
 Monitor compliance at the store level and address deviations in collaboration with market leadership.
 
 
 </li>
 </ul>
 
 Network Design and Planning
 
 
 
 <ul>
 <li>
 Develop and optimize the local dark store network to ensure scalability, operational efficiency, and market-specific service quality.
 </li>
 <li>
 Conduct feasibility studies and analyze geographic, demographic, and operational data to identify optimal store locations within the market.
 </li>
 <li>
 Plan and execute store expansions, relocations, and closures with a focus on local cost-effectiveness and customer satisfaction.
 </li>
 <li>
 Partner with local supply chain and logistics teams to ensure the network supports operational and customer experience goals.
 
 
 </li>
 </ul>
 
 Product Operations &amp; Experimentation
 
 
 
 <ul>
 <li>
 Own the product operations pipeline within the market, including configurations for new launches, experiments, and system updates.
 </li>
 <li>
 Collaborate closely with local product, tech, and operations teams to ensure seamless integration and execution of new initiatives.
 </li>
 <li>
 Track and analyze the impact of experiments in the local market and suggest refinements based on performance data.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Proven 3 to 4 years of experience in operations, analytics, or network planning, preferably in retail, logistics, or e-commerce.
 </li>
 <li>
 Proficiency in SQL for data analysis and dashboard creation.
 </li>
 <li>
 Strong project management skills with a track record of managing multi-market operations.
 </li>
 <li>
 Experience in network design, site selection, or operational scaling.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to train and influence diverse teams.
 </li>
 <li>
 Detail-oriented with the ability to identify problems and develop practical solutions.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Operations Lead

XPO9TIAL

Job Title: Amazon Account Specialist Company: Xpo9tial LLP Location: Gulshan-e-Jamal, Karachi Job Type: Full-Time (On-Site) Shift: 11:00 AM &ndash; 8:00 PM (Monday to Saturday)About the RoleXpo9tial LLP is a fast-growing Amazon marketing agency working with international Private Label brands. We are seeking an Amazon Account Specialist to handle day-to-day account management, optimize listings, oversee operations, and support brand growth on Amazon.Key Responsibilities<ul><li>Manage daily operations of Amazon Private Label accounts.</li><li>Perform product &amp; competitor research using Helium10, Jungle Scout, Data Dive, etc.</li><li>Create, update, and optimize product listings (SEO, keywords, A+ content, backend terms).</li><li>Monitor account health, performance metrics, and resolve Seller Central issues.</li><li>Assist in product launches, promotional planning, and ranking strategies.</li><li>Coordinate with PPC, design, and content teams to ensure brand consistency.</li><li>Handle FBA shipment creation, case filings, and inventory coordination.</li><li>Track KPIs including ACOS, TACOS, sessions, conversions, and sales trends.</li><li>Prepare weekly performance and progress reports.</li></ul>Requirements<ul><li>Minimum 2 years of experience managing Amazon Private Label accounts (mandatory).</li><li>Strong understanding of Seller Central (FBA, listings, variations, case logs, inventory).</li><li>Proficiency with Helium10, Data Dive, Jungle Scout, Keepa, or similar tools.</li><li>Knowledge of PL workflow including sourcing, listing optimization, and launch processes.</li><li>Excellent communication skills with strong analytical abilities.</li><li>Ability to multitask in a fast-paced, detail-oriented environment.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with established international Private Label brands.</li><li>A supportive, growth-oriented work culture.</li><li>Exposure to advanced Amazon tools and operational strategies.</li></ul>How to ApplySend your resume and be a part of Xpo9tial Growth Team! Or also send your resume to: talent@xpo9tial.com Subject Line: Amazon Account SpecialistJob Type: Full-timeWork Location: In person

Amazon Account Specialist

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