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product specialist

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 About the role:
 
 
 
 We are looking to hire smart and passionate folks for our customer support team. The customer support team takes care of technical account management for all our customers. They help troubleshoot and resolve issues that customers might have and provide assistance as and when required. In this role, you will be providing dedicated customer support in an omnichannel environment to high-value customers and reputed brands.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
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 Take ownership of customer issues reported and ensure that they are resolved within set SLAs.
 </li>
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 Diagnosing and troubleshooting problems and identifying solutions to resolve customer issues.
 </li>
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 Collaborate with other appropriate internal teams and represent the customers while figuring out solutions and workarounds.
 </li>
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 Following standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.
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 Document knowledge in the form of FAQs and knowledge base articles.
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 Prepare accurate and timely reports, ensuring proper recording and closure of all reported issues.
 </li>
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 Work with various internal stakeholders to provide prompt and accurate feedback to customers.
 </li>
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 Handle high MRR customers and reputed brands.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1-4 years of work experience in a customer support role.
 </li>
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 Clear, concise, and effective written and oral communication skills.
 </li>
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 Customer-centricity and empathy towards customers and their needs.
 </li>
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 Proficient in diverse technologies with a knack for quickly adapting to new tools and products.
 </li>
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 Good interpersonal skills and ability to collaborate with various cross -functional teams to solve business and tech problems.
 </li>
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 Flexibility in working in different shifts/regions including Night shifts. This is absolutely mandatory because we follow a rotational shift policy with 6 months-1 year cycles.
 </li>
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 Networking: Knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN,and firewalls.
 </li>
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 Operating Systems: Familiarity with common operating systems such as Windows, MacOS, and Linux.
 </li>
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 Must be willing to work in rotational shift (every 6 months).
 </li>
 </ul>
 
 
 Good to have:
 
 
 
 
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 Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products.
 </li>
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 Knowledge and proficiency in web technologies (JavaScript, HTML, CSS).
 </li>
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 Collaboration tools: Familiarity with collaboration tools like Microsoft Teams, Zoom, or Slack.
 </li>
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 Cloud computing: Understanding of cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
 </li>
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 Knowledge of the SaaS business model, SaaS technologies, and related applications.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
</div>

Product Specialist

Stripe

<div>
 Who we are
 
 
 
 About Stripe
 
 
 
 Stripe is a financial infrastructure platform for businesses. Millions of companies&mdash;from the world&rsquo;s largest enterprises to the most ambitious startups&mdash;use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone&rsquo;s reach while doing the most important work of your career.
 
 
 
 About The Team
 
 
 
 One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. The People Specialist team helps to drive those efforts across our Tech, Core, and Business Orgs. This includes supporting our leaders and managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles.
 
 
 What you&rsquo;ll do
 
 
 As a People Specialist, you&rsquo;ll help make Stripe a great place to work and grow. You&rsquo;ll work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
 </li>
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 Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
 </li>
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 Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
 </li>
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 Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs
 </li>
 <li>
 Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
 </li>
 <li>
 Ensure excellent employee experience through key life cycle stages including the departure processes
 </li>
 <li>
 Work with legal counsel and external consultants to help ensure Stripe&rsquo;s compliance with local labor regulations
 
 
 
 </li>
 </ul>
 Who you are
 
 
 We&rsquo;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Minimum of 3-5 years of HR experience; at least 1 year in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
 </li>
 <li>
 Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
 </li>
 <li>
 Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions&rsquo; implementation
 </li>
 <li>
 Experience utilizing company policies and practices to determine appropriate recommendations for action
 </li>
 <li>
 Exceptional communication skills, both written and verbal
 </li>
 <li>
 Strong working knowledge of employment legislation and practices in one or more APAC countries (preferred locations include India, Singapore, and Australia)
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
 </li>
 <li>
 Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
 </li>
 <li>
 Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed
 
 
 
 </li>
 </ul>
 In-office expectations
 
 
 Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
 
 
 Pay and benefits
 
 
 Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
</div>

People Specialist, APAC

Chevron

<div>
 
 About The Position
 
 
 
 The Wells Product Owner position is responsible for supporting the Wells Digital Platform. This role involves delivering the highest priority objectives, based on value, on a quarterly basis for the digital portfolio.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 The Wells Digital Product Owner will be accountable for the support, operation, and maintenance of digital solutions within the Wells Digital Platform. This position entails updating the product roadmap, contributing to the vision and strategy of digital products, and ensuring alignment with the overarching product line strategy. This position will be actively engaged in sprint planning, providing clear details and elaborating on features and user stories to develop comprehensive requirements and success metrics. The goal is to deliver valuable outcomes that align with the Wells functional vision for Wells digital.
 </li>
 <li>
 This role necessitates close collaboration with IT resources, the Wells Digital Platform, and teams across Chevron's global units to ensure the integration of essential skills and operational capabilities for delivering advanced digital products. Supporting the main platform, this position will assist in maintaining and prioritizing the product backlog to maximize business value, aid in trade-off decisions, and ensure customer satisfaction
 </li>
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 The position reports to the Product Line Manager and may flex between primary product ownership and supporting other product owners as team dynamics evolve. Central mission for this position will be to drive business results and enhance customer value through the strategic implementation of digital solutions within the context of well construction and execution workflows
 </li>
 <li>
 The responsibilities for this position include providing day-to-day operations support for applications through troubleshooting and technical analysis to pinpoint root causes and develop solutions. The role involves partnering with global customers to address application break-fixes and enhancements to meet maintenance requirements, participating in application upgrades, enhancements, or deployment in new sites, and having experience with applications interfacing with SQL databases and API Integrations. The candidate should have experience in design, configuration, and unit testing within the product lifecycle methodology, possess fundamental knowledge of processes and tools related to Security &amp; Control (cyber), Problem Management, and Change Management. Additionally, the role requires the ability to frame business problems, identify and collaborate on solutions with analysts, architects, and stakeholders, and gather business requirements, workflows, and associated data models.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor or Master&rsquo;s Degree from a recognized university in petroleum, mechanical, chemical, civil, or electrical engineering with minimum CGPA 7.5 and above
 </li>
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 Minimum 5 total years of work experience in Oil and Gas Industry specializing in Drilling, Completions, or Workovers. Including 3 years of experience in related fields such as Applications Support and Business Analysis is required
 </li>
 <li>
 The ideal candidate should have 1 year of field-related experience in Drilling, Completions, or Workovers
 </li>
 <li>
 The ideal candidate should have hands-on experience with multiple engineering basins, though it is not mandatory, and be familiar with engineering design processes such as casing design, directional planning, and completion design. Proficiency with software tools and digital applications used on rig/frac sites is essential. Additionally, the role requires a strong digital awareness, the ability to utilize technology to solve problems and complete tasks, and an understanding of the importance of data for making informed business decisions. The candidate must demonstrate clear communication, foster positive relationships, and encourage team collaboration by sharing information and providing feedback. Empowering others to make decisions, identifying crucial data for decision-making, removing barriers to success, and tracking performance through impactful data are also key skills. An understanding of well construction design and execution workflows is necessary.
 
 
 </li>
 </ul>
 Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm.
 
 
 Chevron participates in E-Verify in certain locations as required by law.
</div>

Digital Product Owner

Acme Services

<div>
 
 Hiring for Category Executive - Westernwear for leading Marketplace
 
 
 
 
 
 CTC: 7LPA
 
 
 Location: Bengaluru
 
 
 
 
 
 Roles and responsibilities
 
 
 
 1. Strategic Sales Planning &amp; P&amp;L Ownership
 
 
 
  Define and drive strategic roadmaps for category growth in alignment with organizational goals.
 
 
  Own category P&amp;L; manage revenue, margins, returns, and cost levers.
 
 
  Monitor KPIs like GMV, AOV, CVR, and ensure performance against targets.
 
 
  Lead initiatives to enhance visibility, discoverability, and conversion.
 
 
 
 2. Brand &amp; Vendor Management
 
 
 
  Build and nurture strong relationships with key brand partners and sellers.
 
 
  Lead brand negotiations, annual business planning, and joint marketing investments.
 
 
  Ensure timely listings, assortment planning, and pricing competitiveness.
 
 
  Drive strategic collaborations and exclusives to differentiate the category.
 
 
 
 3. Category &amp; Customer Insights
 
 
 
  Use internal dashboards and external market intelligence to identify category trends, gaps, and opportunities.
 
 
  Analyze customer behavior, buying patterns, and demand forecasts to guide decision-making.
 
 
  Implement pricing, promotions, and assortment strategies backed by data insights.
 
 
 
 4. Campaign &amp; Merchandising Strategy
 
 
 
  Partner with marketing, design, and product teams to create impactful campaigns and brand stories.
 
 
  Drive monthly, seasonal, and event-based merchandising plans.
 
 
  Ensure consistency in customer experience through effective visual merchandising and content
 
 
 optimization.
 
 
 
 5. Team Management &amp; Collaboration
 
 
 
  Manage and mentor a team of category executives/associates.
 
 
  Foster a high-performance culture through goal-setting, reviews, and developmental feedback.
 
 
  Work cross-functionally with supply chain, finance, marketing, product, tech, and customer care teams to execute category plans.
 
</div>

Category Specialist - Westernwear

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 5 years of experience in digital media, sales, marketing, or product roles.
 </li>
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 Experience working with digital organizations.
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 Experience identifying and recommending ways to improve product and customer strategy.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience developing customer relationships to support product adoption.
 </li>
 <li>
 Experience identifying key internal stakeholders to build network and contribute to cross-functional collaboration.
 </li>
 <li>
 Ability to develop relationships with customers acting as a product Subject Matter Expert (SME) for customers and agencies.
 </li>
 <li>
 Ability to translate client business needs into product adoption opportunities.
 
 
 </li>
 </ul>
 
 About the job
 
 Our Large Customer Sales teams partner with many of the advertisers and agencies to develop digital solutions that build businesses and brands. We help support how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect with their audiences.
 
 
 In this role, you will research and assist in market analysis. You will anticipate how decisions are made, explore and uncover the business needs of Google's clients and understand how our range of product offerings can grow their business. You will set the goal and the strategy for how their advertising can reach thousands of users.Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how
 
 
 Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Advocate for Google video within the advertising and agency community in India as the definitive brand building and brand-for-performance solution for advertisers. Design and implement trading structures, and research programs that ensure mutual value gain for advertisers and agencies investing in video.
 </li>
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 Be accountable for video goals, and manage and follow-up account plans and business pipelines to ensure quarterly rhythm for video business growth.
 </li>
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 Connect the dots between the needs of the industry and Google to help solve key barriers to video adoption and consumption.
 </li>
 <li>
 Build partnerships with key stakeholders (internet architecture boards, media partners, agencies, government, press) to advance India's video market.
 </li>
 <li>
 Coach sales, product and marketing teams in Google using expertise in all things video. Build capability for Google video products and measurement solutions among internal and external stakeholders.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Solution Specialist, Video and Media Sales

Leap

<div>
 
 
 About the Role
 
 
 
 We are looking for an exceptional talent acquisition specialist in the who will help us close the key positions in senior and middle management roles particularly in tech hiring.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Handle end-to-end recruitment across
 
 Tech, Product, and Design roles
 
 (from job posting to offer closure).
 </li>
 <li>
 Manage inbound applications effectively while also driving proactive sourcing strategies.
 </li>
 <li>
 Develop and implement innovative recruitment strategies to build and expand the talent pipeline.
 </li>
 <li>
 Leverage various job boards, professional networks, and social media platforms for candidate outreach.
 </li>
 <li>
 Conduct initial screenings, manage interview processes, and ensure a positive candidate experience.
 </li>
 <li>
 Collaborate closely with hiring managers to understand role requirements and deliver on hiring needs.
 </li>
 <li>
 Provide market insights, competitor benchmarking, and hiring trends to strengthen hiring decisions.
 </li>
 <li>
 Ensure recruitment processes align with company culture, diversity, and long-term goals.
 </li>
 </ul>
 
 
 
 
 
 Ideal Persona:
 
 
 <ul>
 <li>
 Minimum 3+ years of experience in Talent Acquisition,
 
 preferably in startups or high-growth companies.
 
 </li>
 <li>
 Proven track record of hiring for Tech, Product, and Design roles
 </li>
 <li>
 Strong understanding and usage of job boards, LinkedIn, and sourcing tools.
 </li>
 <li>
 Ability to build strong pipelines and manage multiple roles simultaneously.
 </li>
 <li>
 Experience in market research, employer branding, and talent attraction strategies.
 </li>
 <li>
 Strong communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Self-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 Work Location - Bangalore HSR layout
 
</div>

Talent Acquisition Specialist

TerraTern

<div>
 
 Job Title:
 
 Content Writer &ndash; Resume Specialist
 
 
 
 Location
 
 : Bangalore (Work From Office Only)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Joining
 
 : Immediate Joiners Preferred
 
 
 
 About Terratern
 
 
 
 Terratern is the fastest-growing Global Talent Mobility Solution, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process.
 
 
 
 Job Description
 
 
 
 Terratern Pvt Ltd is hiring a Content Writer &ndash; Resume Specialist to join our growing team in Bangalore. This is a full-time, in-office role for someone with a passion for writing and helping individuals build compelling professional profiles that stand out in the global job market.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Write and edit professional resumes, cover letters, and LinkedIn profiles tailored to individual clients.
 </li>
 <li>
 Analyze client backgrounds to craft personalized and impactful career documents aligned with specific industries and job roles.
 </li>
 <li>
 Ensure content is grammatically sound, concise, keyword-optimized, and ATS-friendly.
 </li>
 <li>
 Research industry trends and job descriptions to align content with current hiring practices.
 </li>
 <li>
 Collaborate closely with the career consulting and visa teams to understand client goals and timelines.
 </li>
 <li>
 Meet project deadlines while maintaining high standards of content quality and client satisfaction.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in resume writing, content writing, or a related field.
 </li>
 <li>
 Strong ability to use AI tools (including ChatGPT) for content generation, research, and workflow automation
 </li>
 <li>
 Exceptional English writing and editing skills.
 </li>
 <li>
 Knowledge of Applicant Tracking Systems (ATS) and resume optimization strategies.
 </li>
 <li>
 Bachelor&rsquo;s degree in English, Journalism, Communications, or a related discipline.
 </li>
 <li>
 Strong time-management and multitasking abilities.
 </li>
 <li>
 Must be available to work from our Bangalore office (WFO only).
 </li>
 <li>
 Preference given to immediate joiners.
 
 
 </li>
 </ul>
 
 Why Join Terratern
 
 
 
 
 Impactful Work:
 
 Assist individuals in achieving their global mobility goals by guiding them through the entire process.
 
 
 
 Professional Growth:
 
 Learn from our industry experts and access continuous training about the latest immigration trends and product best practices.
 
 
 
 Entrepreneurial Culture:
 
 You have authority and ownership in your role. Share ideas, try new solutions and more.
 
 
 
 Work-Life Balance:
 
 Hybrid work arrangements that take care of your well-being.
 
 
 Collaborative Environment: Be part of an enthusiastic team eager for collaboration and excellence.
 
 
 Skills: resume,writing,writer,english,research,immigration,mobility,profiles,office,ai,chatgpt,prompt engineering
</div>

Resume Writer

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