product support consultant

KINZA Collective

Consultant Success Manager Full-Time, W-2 | Remote | $90,000&ndash;$120,000 BaseOur client is a remote-first consulting firm that embeds experienced professionals inside financial services organizations. They don't just advise &mdash; they execute. Their consultants are their product, and this role exists to make sure that product is excellent.The Consultant Success Manager owns the consultant bench. That means placement decisions, performance oversight, consultant support, and bench development &mdash; from the moment someone inquires about working with the firm to the day they deliver for a client. This role moves at the pace of the business, and the bench has to be ready to match it.This is a high-trust role for someone who leads with judgment, communicates with confidence, and genuinely cares about helping people do their best work.You'll own:Matching consultants to engagements based on skills, fit, and capacity &mdash; and doing it quickly when client demand calls for it. Holding the bench to clear performance standards and taking action when those standards aren't met. Serving as the primary point of contact for consultants navigating questions, challenges, and transitions. Evaluating incoming talent and maintaining a scalable bench that's ready to mobilize. Partnering with senior leadership on escalation, documentation, and offboarding when necessary.You bring:Experience in talent management, staffing, HR, or a people-focused consulting role. The ability to multitask across a dynamic book of work and produce results at pace. The ability to hold firm on standards while remaining supportive and professional. Sound judgment about when to coach, when to escalate, and how to document. Comfort working in a fast-paced, fully remote environment. Familiarity with financial services or professional services is a plus.CompensationBase: $90,000&ndash;$120,000. Bonus: 5&ndash;10% of base tied to bench health and delivery performance. Total Target: $95,000&ndash;$130,000.To apply, send your resume to team@kinzacollective.com. No cover letter required &mdash; but we'd love a quick note on what draws you to this kind of work.Pay: $90,000.00 - $120,000.00 per yearBenefits:<ul><li>401(k) 3% Match</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li><li>Volunteer time off</li><li>Work from home</li></ul>Work Location: Remote

Consultant Success Manager

Ethan Allen

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.
 
GENERAL OBJECTIVES
 The Associate Design Consultant role is intended to be an entry level role that should transition to a Design Consultant role within 6 months of hire (“training period”).
 
During this training period, the Associate Design Consultant will work closely with Design Consultant(s) to develop both selling and interior design skills, The focus of the role will be to learn (1) the technology utilized by Design Consultants; and (2) the products offered by Ethan Allen, while providing ongoing assistance as required to support sales activity within the Design Center.
 
Upon conclusion of the training period, Retail management will determine whether the Associate Design Consultant (1) will be promoted into the Design Consultant role; (2) will require a short extension of the training period (not to exceed 3 months); or (3) will be terminated due to inability to achieve the desired performance levels that would warrant a promotion to a Design Consultant.
 
SPECIFIC RESPONSIBILITIES
 <ul>
<li>When a Design Consultant is unavailable, professionally greet customers to establish rapport, offer assistance including limited design-related consultation and sales transactions such as take-with and direct ship accent sales, including wrapping and packaging client purchases, as well as limited furniture sales under the direction of unit management.</li>
<li>Assist Design Consultants (as assigned by management) with project development, including attending home calls, preparing space plans, product selection, preparing quotes, creating sketches and renderings, setting up and dismantling presentations, preparing custom soft goods quotes, offering assistance and hospitality during presentations, and assisting clients when their requested Design Consultant is unavailable.</li>
<li>Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.</li>
<li>Stay current on design and color trends to create fashionable design solutions.</li>
<li>Utilizing the rotation system, introduce qualified prospects to Design Consultants via in-person introduction or “set up” by describing DC’s skills and referring customer to their online bio/portfolio; or by scheduling in-studio appointments and/or in-home consultations for Design Consultants (whether DC is present or not)</li>
<li>Enter orders and quotes utilizing the retail point of sale system.</li>
<li>Communicate with clients regarding appointments and order status via telephone & email.</li>
<li>Participate as required in all corporate sponsored marketing and training programs.</li>
<li>Educate customers on all the Ethan Allen sponsored finance options available to them.</li>
<li>Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.</li>
<li>Operate the information desk including answering phones, providing customer service, and managing rotation system.</li>
<li>Provide support to visual merchandiser in replenishing stock to the floor as well as receiving inventory to the design center. Bar-coding and tagging as needed.</li>
<li>Assist in daily maintenance of floor displays. Work cooperatively in maintaining a neat and orderly Design Center projection.</li>
<li>Assist Design Consultants with clerical needs. Maintain up-to-date files, filing, updating price page or follow-up correspondence.</li>
<li>Provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.</li>
<li>Update master and design center price pages and product books and samples.</li>
<li>Order memo fabric swatches for design consultant’s clients and distribute to Design Consultants when they arrive.</li>
<li>Perform other duties as required.</li>
<li>Must work overtime hours as needed.</li>
</ul>
Additional Responsibilities that may be required depending on location:
 
<ul>
<li>Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited, and accurately recorded in the ledger. Process blind cash balancing and exceptions. Maintain Petty Cash. Perform clerical duties required for daily function of business. Run end of day reports, checks for signatures and other audit requirements.</li>
<li>Follow-up on clerical orders, delayed orders as necessary to insure timely and appropriate service to staff members and clients.</li>
<li>Perform cancelations, and merchandise returns, and any other duties as required.</li>
<li>Follow-up service, etc. between the service center and the design center staff.</li>
<li>Review and control open order reports and workroom logs. Communicate to design teams as needed.</li>
<li>Manage incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends.</li>
<li>Handle incoming customer service request and forward information to Customer Service Department and identify unrecorded delivered sales and implement procedures to prevent future Occurrences.</li>
<li>Identify custom orders of soft goods and non-EA product, forward copies to an OA for processing.</li>
</ul>
QUALIFICATIONS
 
Education: Bachelor’s degree or equivalent in Interior Design or related field from an accredited institution.
 
Experience: Previous internship or experience with a professional design firm or design-retail organization. Minimum two (2) years’ experience in retail sales preferred.
 
Other Requirements: Strong sales & organizational skills. Ability to work with others. Positive attitude, stylish professional appearance, and high energy with a desire to learn the business. Position requires a valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.
 
Must be able to work evenings, weekends, and holidays listed on the incentive plan.
 
Compensation
 The hourly rate for this position ranges from $20 to $23, depending on experience. In addition, the Associate Design Consultant can earn a monthly incentive.
 
Benefits
 Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

Associate Design Consultant

Carrier

<div>
 
 Why Carrier?
 
 
 
 Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.
 
 
 We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth &mdash; and our exceptional people put the customer at the center of everything we do.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 To keep track of all design projects requiring Chillers, Airside, and Control. Assist consultants and clients in selecting HVAC systems from the concept stage through the tender release by recommending suitable Carrier products.
 </li>
 <li>
 To analyze HVAC requirements of the projects, render technical guidance to the consultants, technical presentation to customers, technical feasibility studies, information on new product development with the latest innovations and keeping up with industry trends.
 </li>
 <li>
 To follow consultant coverage protocol covering technical activities, relationship management and regular update of consultant database in your assigned territory through a structured program.
 </li>
 <li>
 Handling consultants, maintaining excellent rapport with them, providing proper technical data and keeping them informed about the products. Market feedback analysis will be used to assess effectiveness.
 </li>
 <li>
 To ensure that design projects are specified with Carrier sweet spots equipment/products and specifications to increase our winning ratio and support margin improvement.
 </li>
 <li>
 Conduct HAP &amp; Design suit training along with energy simulation, LEED trainings on regular basis and invite consultants/clients/contractors to attend these trainings
 </li>
 <li>
 Provide regular inputs to sales team from consultant activities about future projects.
 </li>
 <li>
 Monthly reporting on project value, visits, technical presentations, spec to segment ratio, and order to spec ratio.
 </li>
 <li>
 Respond to consultant and client inquiries promptly.
 </li>
 <li>
 Support sales team by facilitating consultant approvals by leveraging consultant relationships and value engineering, by conducting technical presentation &amp; attend technical discussion meeting.
 </li>
 <li>
 To follow Code of Ethics with regard to your Customers, Employees, Shareholders, as well as to carry out your obligations and responsibilities as outlined in the Carrier Code of Ethics Policy.
 
 
 </li>
 </ul>
 
 Role Purpose
 
 
 
 <ul>
 <li>
 Advisory role, technical resource guide to each Carrier client which involves all aspects of HVAC design building process, from project concepts to detailed design stage for Chilled Water System.
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering and/or related HVAC field with strong technical knowledge on chillers. MBA is a plus.
 </li>
 <li>
 Minimum of 5 years' experience with a subject matter expert on chilled water applied equipment and control solutions, and a thorough grasp of the HVAC system
 </li>
 <li>
 Expert in relationship management with sales qualities.
 </li>
 <li>
 Excellent attention to details combined with outstanding writing and verbal communication skills in English. Arabic is a plus.
 
 
 </li>
 </ul>
 
 Our Commitment to You
 
 
 
 At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.
 
 
 We are guided by our values of
 
 Respect, Integrity, Inclusion, Innovation, and Excellence
 
 , and we are excited for you to join us and make a difference.
 
 
 
 Apply Now!
 
 
 
 
 
 Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
 
 
 
 
 
 Job Applicant's Privacy Notice
 
 
 
 Click on this link to read the Job Applicant's Privacy Notice
</div>

Consultant Coverage Engineer

Idealist Consulting

<div><div>Tenacious, pragmatic, with a keen sense of humor? You just might be an Idealist!

At Idealist Consulting, we are innovators and problem-solvers committed to global progressive action. We help organizations grow through Salesforce implementation, marketing automation, and custom application development.

As a Salesforce for Nonprofits: Business Analyst you&rsquo;ll work closely with clients to provide post implementation support, system optimization, and/or ongoing administration as contracted.
<div>
This is a 1099 contract part-time position.</div> 
</div>
<h3 class="jobSectionHeader">How You&rsquo;ll Contribute:
</h3><div><ul><li>Provide system administration, design, and optimization services inline with Managed Service contract engagement standards &amp; SLA&rsquo;s
<ul>
<li>Educate, guide, and empower clients in the Idealist Way
</li>
<li>Balance response times and approvals across multiple assignments
</li>
<li>Plan activities from requirements to solution design using prescribed project management tools and delivery methodologies to ensure continuity in communication and project quality
</li>
<li>Escalate client or consultant capacity concerns to Client Success for resolution support
</li>
</ul></li><li>Design and implement Salesforce solutions, to meet client needs, identify opportunities for business process and system alignment and optimization
<ul>
<li>Facilitate client need assessment, through user story collection, grooming, and prioritization
</li>
<li>Favor declarative configuration with custom fields, objects, layouts, views, reports, dashboards, and automation
</li>
<li>Support validation and user acceptance testing
</li>
<li>Ensure data integrity, hygiene, and security
</li>
<li>Provide documentation to empower client understanding and ownership of their system
</li>
<li>Facilitate the selection and implement third-party solutions and applications as needed
</li>
<li>Translate client business requirements into well-architected solutions that best leverage the platforms, products, and applications
</li>
<li>Lead data mapping efforts during solution design and implementation phases, ensuring data integrity and usability across systems
</li>
</ul></li><li>Provide on project mentorship for Jnr Consultants and new hires
</li>
<li>Assist Sales and Services Teams in preparing estimates for implementation, providing detailed level of effort estimates for proposed solutions and Alert Client Success of new opportunities as identified
</li>
<li>Stay up to date on Salesforce best practice, ecosystem trends, and product releases
<ul>
<li>Advise and train clients on product enhancements, new functionality, and adoption opportunities
</li>
</ul></li></ul></div><h3 class="jobSectionHeader">Your Background Includes:</h3><div>
Baseline Expectation:</div>
<ul>
<li><div>1&ndash;6 years of experience as a Business Analyst or Salesforce Consultant, with hands-on experience in Salesforce implementations (Experience Cloud and/or Agentforce Nonprofit/NPC preferred)</div>
</li>
<li><div>Current working knowledge of Salesforce for nonprofits recent releases and roadmap</div>
</li>
<li><div>Able to solve automation requirements with Flow</div>
</li>
<li><div>Excellent verbal and written communication skills including the ability to translate technical concepts to a non-technical audience</div>
</li>
<li><div>Ability to balance multiple project assignments at one time</div>
</li>
<li><div>Creative and analytical thinking with a passion for solving customer problems with software solutions</div>
</li>
<li><div>Understanding of nonprofit business process and complexities</div></li></ul> 
<div>
</div><div>Extra Credit:</div>
<ul>
<li><div>Salesforce certifications such as: Experience Cloud, Agentforce Nonprofit, and/or Agentforce Specialist</div>
</li>
<li><div>Previous experience as a Salesforce for Nonprofit consultant</div>
</li>
<li><div>Experience managing projects or engaging in projects with technical and cross-functional components</div>
</li>
</ul><h3 class="jobSectionHeader">A Little More About Us:</h3><div>

Idealist Consulting was founded in 2006 by returning Peace Corp volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We&rsquo;re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes.
</div><div>
Idealist Consulting is an equal opportunity employer. Idealist Consulting does not discriminate against individuals on the basis of race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin in the administration of its consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all.
</div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

(1099 Contract) Nonprofit Salesforce Consultant: Business Analyst

Nationwide Mutual Insurance Company

<div>Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers and partners are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.
We&rsquo;re hiring a Consultant, Digital Product Strategy &ndash; Group Health to define the what and why of our digital experience for agents, brokers, and members. In this brand-new, fully remote individual contributor role, you&rsquo;ll partner closely with the Group Health Product leader and a dedicated Product Owner to shape and prioritize digital initiatives&mdash;spanning portals, quoting and implementation tools, and other experiences that make it easier to do business with Nationwide. 
You&rsquo;ll center the user experience in everything you do: mapping workflows, uncovering pain points on the front end, and understanding the downstream operational impact behind the scenes. You&rsquo;ll translate those insights into clear business cases and priorities for IT, track a portfolio of projects, proactively surface risks and blockers, and help drive an agile, iterative delivery approach. 
Ideal background:<ul><li>
Experience shaping digital products or workflows with a strong user experience and process lens; health plan or group benefits experience is a plus but not required.</li><li>
Systems thinker who understands how changes in one part of the ecosystem impact other teams, tools, and processes; comfortable working within existing platforms (e.g., configuring portals or enterprise systems) to improve experiences.</li><li>
Proven project or program management skills&mdash;keeping multiple initiatives moving, monitoring progress and risk, and escalating issues early to protect timelines and outcomes.</li><li>
Background in agile, fast-moving organizations where iterative delivery, experimentation, and continuous improvement are part of the culture.</li></ul>
This role is open to fully remote work.
#LI-LP1
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Job Description Summary
Our work is essential to helping Nationwide build future capabilities to serve customer needs. Keeping existing products relevant and marketable and building new products takes research, critical thinking, practicality, and collaboration. If you enjoy gathering input and information, working independently and on a team and creating innovative solutions for customers, we want to know more about you! 
 
As a Consultant, you'll lead the initiation, development, and maintenance of products with respect to design, profitability, and growth. We'll count on you to collect information and make recommendations regarding overall corporate objectives, field operations and staff services.
Job Description
Key Responsibilities:<ul><li>
Serves as a technical professional in the analysis of pricing and design features, product, and profitability.</li><li>
Actively finds opportunities for improvement and makes solution recommendations.</li><li>
Provides support and guidance related to product design and management.</li><li>
Provides high level, strategic input on key initiatives addressing product strategy and profitability objectives.</li><li>
Participates and may lead new business development and implementation projects.</li><li>
Works with Product Directors to predict needs and issues. Acts as a resource to Product Directors. Reacts appropriately to market conditions.</li><li>
Identifies and evaluates business opportunities. Partners with leadership to provide a regular assessment of financial results and recommendations to increase future profitability.</li><li>
Investigates and assists in development of new tools and technology to improve product performance.</li><li>
Reviews and analyzes highly technical and sophisticated market information on benchmark competitors. Identifies options to keep products market-competitive.</li></ul>
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director or Officer
Typical Skills and Experiences: 
Education: Undergraduate degree in finance, economics, marketing, or related field preferred. Graduate degree desired.
License/Certification/Designation: Industry designations (e.g., CPCU, ARM, CLU, FLMI, ChFC, CFP, NASD, etc.) preferred.
Experience: Typically, eight years of relevant experience in a related industry.
Knowledge, Abilities and Skills: Demonstrated strategic decision making. Proficiency in the use of analytic tools, plans pricing and products. Ability to drive for results, navigate ambiguity and to understand strategic objectives. Ability to lead high profile projects. Ability to creatively present ideas in written form and through presentations. Effective verbal and written communication skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner. 
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions: 
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. May require moderate to frequent travel.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 04/17/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. 

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.
The national salary range for Consultant, Product - Financial Services : $108,000.00-$200,000.00
The expected starting salary range for Consultant, Product - Financial Services : $108,000.00 - $162,000.00</div>
 <ul><li>Job Category Product
</li><li>Position Type Full Time
</li><li>Posted 2026-04-12T07:08:00.919694+00:00
</li><li>Location(s)
<ul><li>Texas</li><li>
United States - Remote</li></ul>
</li><li>Line of Business
</li><li>Entity
</li><li>Recruiter
</li><li>Hiring Manager
</li><li>Experience Level
</li><li>Req ID 097647</li></ul>

Consultant, Digital Product Strategy – Group Health

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Raleigh, North Carolina, United States
Job Description:
We are searching for the best talent for an Associate Clinical Consultant or Clinical Consultant to support clients and patients in the Raleigh, NC region.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that&rsquo;s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
In this role as an Associate Clinical Consultant or Clinical Consultant, you will be responsible for demonstrating the value and impact of our Impella&reg; product portfolio to physicians and hospital staff. You will advise Interventional Cardiologists and Surgeons in patient selection, partner on training, and attend implants. As a key role on the Commercial team, you will acquire and demonstrate a working knowledge of our products/therapies and develop an extensive understanding of all their applications. You will provide comprehensive guidance on the appropriate use of the Impella&reg; devices enabling physicians and staff to deliver positive patient outcomes.
Responsibilities
<ul><li>Improve patient outcomes through education and medical staff interaction, including clinical demos and ongoing training for new and existing accounts.
</li><li>Collect clinically relevant data, complete outcome reviews with customers and communicate activities with other team members and sales counterparts.
</li><li>Acquire and demonstrate a working knowledge of our products/therapies and develop an extensive understanding of all their applications.
</li><li>Attend implants and consult physicians and medical staff on appropriate use and applications Utilizes Integrity Selling to change the standard of care and drive usage of Impella with physicians.
</li><li>Ability to set up 1:1 physician meetings/conversations, host physician and staff dinner programs with strong attendance and content.
</li><li>Collaborate with sales counterpart on awareness programs and activities in franchise.
</li></ul>Requirements
<ul><li>2+ years of direct RN/NP/PA or Reg Tech patient support in an ICU, CVICU, Cath Lab or OR.
</li><li>2+ years of commercial sales experience related to products and technologies utilized in the cardiovascular space. (Clinical Consultant requirement)</li><li>
Ability to advance sales process with customers required</li><li>
Ability to work in a team environment required</li><li>
Availability to take call for emergent patient care.
</li><li>Experience delivering demonstrations and successful trainings</li><li>
Ability to travel 50% within territory.
</li><li>Conduct duties and responsibilities in accordance with all state and federal laws and regulations governing the medical device industry.
</li></ul>Preferred:<ul><li>
Hands on Impella support experience strongly preferred.</li><li>
Ability to work and thrive in a team environment.</li><li>
Experience as an Abiomed per diem preferred.</li><li>
RN License strongly preferred.</li><li>
ECMO experience.</li><li>
Strong interpersonal skills and demonstrated ability to advocate with physicians.</li><li>
Experience delivering clinical training.</li></ul>
Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson &amp; Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here&rsquo;s what you can expect:
<ul><li>Application review: We&rsquo;ll carefully review your CV to see how your skills and experience align with the role.
</li><li>Getting to know you: If there&rsquo;s a good match, you&rsquo;ll be invited to complete a telephone screen by the hiring team, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
</li><li>Interviews with the team: If you move forward, you&rsquo;ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
</li><li>Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
</li><li>Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
</li></ul>At the end of the process, we&rsquo;ll also invite you to share feedback in a short survey &mdash; your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson &amp; Johnson. We&rsquo;re excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection</div>

Associate Clinical Consultant or Clinical Consultant (Raleigh, NC) - Johnson & Johnson MedTech – Heart Recovery

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
 
 
 <ul>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty
 </li>
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 Address customers' queries about products, prices, availability, product uses, and services
 </li>
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 Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
 </li>
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 Advise customers on product ranges best suited to their needs
 </li>
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 Demonstrate usage and benefits of various brands and products
 </li>
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 Generate sales, while achieving line and sales targets, using make up knowledge
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 Sell-out target tracking at store level
 </li>
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 Generate daily sales reports
 </li>
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 Participate in achieving incentives
 </li>
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 Track post-launch sales at store level
 </li>
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 Ensure merchandising levels in the store are met as per the brand guidelines
 </li>
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 Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
 </li>
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 Report stock shortages using the stock order form
 </li>
 <li>
 Ensure stock receipt as per set procedures
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in the beauty industry
 </li>
 <li>
 Proven experience across the makeup category.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Beauty Promoter - Coty Beauty

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