product support manager

Naval Air Warfare Center Training Systems Division (NAWCTSD)

<div>
 Position Description
 <br/>
 <br/>
 You will serve as a PRODUCT SUPPORT MANAGER in the SUSTAINMENT GROUP, SUSTAINMENT PROGRAM MANAGEMENT &amp; ANALYSIS DEPT of NAVAIRWARCENWPNDIV CHINA LAKE, located in Patuxent River, MD.
 <br/>
 <br/>
 Position Duties/Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   You will develop and execute a product support strategy, which maximizes affordability and readiness for the Warfighter.
  </li>
  <li>
   You will serve as the principle maintenance and logistics support coordinator for all hardware contained on or required in support of the program for domestic and foreign operators.
  </li>
  <li>
   You will be responsible for ensuring Warfighter readiness requirements are met while reducing total ownership cost.
  </li>
  <li>
   You will serve as principle weapons system product support subject matter expert to the PMA&rsquo;s Program Manager to assist in his/her duties as Total Life Cycle Manager.
  </li>
  <li>
   You will assist in the implementation and execution design concepts during trade-off studies and cost effectiveness analysis.
   <br/>
   <br/>
  </li>
 </ul>
 Minimum Salary
 <br/>
 <br/>
 143913
 <br/>
 <br/>
 Maximum Salary
 <br/>
 <br/>
 197200
</div>


LOGISTICS MANAGEMENT SPECIALIST

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation. At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey. Collaborate with a talented team in a supportive environment that values creativity and excellence. Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.<br>
<br>
As a Product Delivery Manager within Claims and Disputes, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy.
</p><p><b>Job responsibilities
</b></p><ul><li>Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units.</li>
<li>Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination.</li>
<li>Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives.</li>
<li>Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives.</li>
<li>Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively.</li>
<li>Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks.</li>
<li>Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners.</li>
<li>Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners.</li>
<li>Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul>
<li>+5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas.</li>
<li>Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams.</li>
<li>Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness.</li>
<li>Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes.</li>
<li>Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making.</li>
<li>Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences.</li>
<li>Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups.</li>
<li>Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting.</li>
<li>Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment.</li></ul><p><b>
Preferred qualifications, capabilities, and skills
</b></p><ul><li>BS/BA degree or equivalent experience</li>
<li>Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.</li>
<li>Mentor team members to support their professional growth and enhance project management capabilities.</li>
<li>Experience working with global teams across multiple time zones.</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Product Delivery Manager - Claims and Disputes

Meniga

<div><p>At Meniga our mission is to help people lead better &amp; more sustainable financial lives. We do this by working with financial institutions worldwide, to make their digital banking experience fun and engaging using our software. Today we are serving 100+ million digital banking users across 30+ countries. We are a team of product experts, data experts, architects, developers, and project managers, who are shaping the future of financial technology. Meniga&rsquo;s offices are in London, Reykjavik, and Warsaw.</p><p></p><p><br>
We are seeking an experienced <b>Presales &amp; Support Manager (MENA) </b>to join our team in Cairo, who will play a dual role: <b>leading presales</b> engagements with banks and financial institutions across the MENA region and serving as the <b>technical point of contact</b> for our customers post-sale. This is a hands-on role for someone who can confidently present to C-level stakeholders one day and dig into a production environment the next. You'll be the bridge between our clients and our global Product and Engineering teams, ensuring Meniga delivers value from the first demo, through live operation.</p><p></p><p><br>
The ideal candidate has a strong background in fintech or banking technology, with an understanding of financial regulatory environments, and the ability to provide clients with exceptional service and timely resolutions of technical issues.</p><br>
<p></p>
<p><b>
Key Responsibilities:</b></p><br>
<p><b>
Presales</b></p>
<ul>
<li>Lead discovery and requirements analysis with bank&rsquo;s decision-makers, digital banking teams, and technical stakeholders</li>
<li>Own and deliver high-impact presentations, product demonstrations, and solution workshops, tailored to each client's strategic priorities</li>
<li>Partner with Sales to shape deal strategy, define win themes, and drive opportunities from deal qualification to the closing</li>
<li>Collaborate with Product and Engineering teams to translate client needs into feasible solution designs, feeding market insights back into the roadmap</li>
<li>Develop and maintain presales collateral including solution briefs, RFP/RFI responses, and competitive positioning materials</li></ul><br>
<p></p>
<p><b>
Technical Support &amp; Customer Success</b></p>
<ul>
<li>Provide exceptional technical support to banking customers according to SLA, both remotely and on-site</li>
<li>Support customers on software releases, installation, configuration, environment setup, and testing</li>
<li>Manage support tickets end-to-end, ensuring timely resolution through structured diagnosis, troubleshooting, and root cause analysis</li>
<li>Collect and analyse data to investigate reported issues using internal knowledge bases, documentation, database scripts, and targeted questioning</li>
<li>Deliver constructive, actionable feedback to Engineering and Product teams on bugs, performance issues, and product gaps</li>
<li>Document solutions and build out the knowledge base with technical notes and articles</li>
<li>Continuously deepen expertise across Meniga's product suite and financial data domain</li></ul><br>
<p></p>
<p><b>
Requirements:</b></p>
<ul>
<li>5+ years' experience in a presales, solutions engineering, or senior technical support role, ideally within fintech or banking technology</li>
<li>Degree in computer science or a related technical field</li>
<li>Strong understanding of digital banking, transaction data, or API-driven B2B platforms</li>
</ul><ul><li>Proficient in using AI tools (e.g. Claude, ChatGPT) to accelerate daily work, from research and content creation to troubleshooting and data analysis</li>
</ul><ul><li>Solid technical foundation, comfortable with SQL, .NET, Windows/IIS, Linux, Kubernetes, cloud infrastructure, networking, and security fundamentals</li>
</ul><ul><li>Fundamental understanding of how software operates and the ability to work from installation manuals and technical documentation</li>
<li>Proven ability to engage senior client stakeholders and lead complex, multi-stakeholder conversations</li>
<li>Excellent presentation, communication, and storytelling skills, comfortable in a room with C-level and VP-level audiences</li>
<li>Strong analytical and problem-solving skills with a structured approach to troubleshooting</li>
<li>Strong client-facing skills with experience providing customer technical support</li>
<li>Self-directed and organised, able to juggle presales opportunities and live customer issues across multiple accounts</li>
<li>Comfortable working in a fast-paced environment with multiple priorities<br>
</li>
<li>Ability to travel across the GCC region (up to 25% of the time)</li>
<li>Fluent in Arabic and English languages</li></ul></div><p></p>

Presales & Support Manager (MENA)

Property Finder

<div>
 <p>
  Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.&nbsp;
 </p>
 <p>
  Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 </p>
 <p>
  <strong>
   Position Summary:
  </strong>
 </p>
 <p>
  We are looking for a Partner Support Operations Manager who can help us redefine the way we support our partners and shape the future of service at Property Finder.
  <br/>
  You will be the driving force behind our partner support operations leading a team of passionate professionals and building the systems, processes, and culture that enable world-class, scalable, and efficient support. You&rsquo;ll act as a strategic leader, people developer, and experience innovator, ensuring we deliver measurable impact and exceptional service across every channel and region.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Lead and inspire: Manage and develop a high-performing support team, fostering a culture of empowerment, curiosity, and accountability.
  </li>
  <li>
   Redefine the partner experience: Deliver consistent, personalized, and proactive support that builds trust and drives loyalty.
  </li>
  <li>
   Drive operational excellence: Design and implement best-in-class support processes and tools that scale with the business and exceed customer expectations.
  </li>
  <li>
   Champion digital-first support: Lead the evolution of our digital support experience; from self-serve journeys to AI-assisted channels; ensuring they are intuitive, effective, and aligned with partner needs.
  </li>
  <li>
   Take ownership of improvement: Use data and insights to spot friction, own escalations, and design lasting solutions that prevent recurrence.
  </li>
  <li>
   Bring technical know-how: Leverage your technical understanding to work closely with product and engineering teams on support tooling, automation, and backend issue resolution.
  </li>
  <li>
   Champion the voice of the partner: Collaborate across product, sales, legal, and marketing to ensure partner needs shape how we build and deliver.
  </li>
  <li>
   Support with intelligence: Analyze KPIs, forecast workloads, and optimize resourcing plans to ensure a high-performance, cost-efficient operation.
  </li>
 </ul>
 <p>
  <strong>
   Desired Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   5-7 years of experience leading technical or partner support operations in a high-growth, customer-centric business
  </li>
  <li>
   Proven success managing omnichannel support functions (e.g. voice, chat, email, self-service)
  </li>
  <li>
   Experience designing and scaling digital-first support strategies, including knowledge bases, AI/chatbots, and self-serve tools
  </li>
  <li>
   Strong background in performance optimization, workforce planning, and service design
  </li>
  <li>
   Process-driven mindset, with knowledge of COPC, Six Sigma (green belt a plus), or similar methodologies
  </li>
 </ul>
 <p>
  <strong>
   Other Capabilities:
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Excellent communicator and collaborator, comfortable working cross-functionally with senior stakeholders
  </li>
  <li>
   Data-savvy: skilled in analytics, Excel, and CRM/systems (Salesforce or similar)
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Our promise to talent
  </strong>
 </p>
 <p>
  At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 </p>
 <p>
  <strong>
   Property Finder Guiding Principles
  </strong>
 </p>
 <ol>
  <li>
   Think Future First
  </li>
  <li>
   Data Beats Opinions, Speed Beats Perfection
  </li>
  <li>
   Optimise for Impact
  </li>
  <li>
   No Ostriches Allowed
  </li>
  <li>
   Our People, Our Power
  </li>
  <li>
   The Biggest Risk is Taking no Risk at All
  </li>
 </ol>
 &nbsp;
 <p>
  <strong>
   Find us at:
  </strong>
 </p>
 <p>
  Twitter
 </p>
 <p>
  Facebook
 </p>
 <p>
  Instagram
 </p>
 <p>
  Linkedin
 </p>
 <p>
  Glassdoor
 </p>
 <p>
  &nbsp;
 </p>
</div>


Partner Support Operations Manager [PIPELINE]

Imou

<div>
 <p>
  We are currently searching for a
  <strong>
   Technical Support Engineer
  </strong>
  to support our business development in Saudi Arabia
  <strong>
   .
  </strong>
  This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1, Who Are We?
  </strong>
 </p>
 <p>
  IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 </p>
 <p>
  Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 </p>
 <p>
  Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1.Offline and online training work
 </p>
 <ul>
  <li>
   Trainees: sales team, distributors, resellers, installers, and promoters.
  </li>
  <li>
   Typical training scenarios: new product launches, new customer development, quarterly regular training
  </li>
 </ul>
 <p>
  2.Online technical question answering
 </p>
 <ul>
  <li>
   Service objects: distributors, resellers and installers
  </li>
  <li>
   Deal with typical problems: installation problems, links, video playback, etc.
  </li>
  <li>
   Processing method: Facebook, phone, chat software.
  </li>
 </ul>
 <p>
  3.Offline technical support
 </p>
 <ul>
  <li>
   Service object: distributors, resellers and installers
  </li>
  <li>
   Typical scenario: Resolve technical problems on site and resolve product quality issues
  </li>
 </ul>
 <p>
  4.Translation
 </p>
 <ul>
  <li>
   Sorting out localized user guidance materials
  </li>
  <li>
   General issues, quick installation manuals in local language, and operation video shooting
  </li>
 </ul>
 <p>
  5.Product promotion
 </p>
 <ul>
  <li>
   Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
  </li>
  <li>
   Main role: product presentation, technical solutions, sample booth setting
  </li>
 </ul>
 <p>
  6.App operation and promotion:
 </p>
 <ul>
  <li>
   Partner App: update the product material, promote the App to resellers and installers
  </li>
 </ul>
 <p>
  <strong>
   Job Requirement
  </strong>
 </p>
 <ul>
  <li>
   3-year experience in the technical support position .
  </li>
  <li>
   Have deep knowledge in IT/CCTV/Technology products.
  </li>
  <li>
   Familiar with CCTV ,smart home ,wifi Camera industry.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor degree of technical or related field;
  </li>
  <li>
   Good English and Arabic reading, writing and speaking;
  </li>
  <li>
   Good interpersonal, written oral communication and presentation skills;
  </li>
  <li>
   Customer-oriented;
  </li>
  <li>
   Accustomed to frequent business trips.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Support Engineer

Odyssey Systems Consulting Group

<div>Position Summary:
<div>
Odyssey Systems is seeking a highly experienced<b> Product Support Software SME</b> to provide senior-level software engineering and product support expertise to DoD programs located at <b>Lackland AFB</b>. This role involves reviewing, preparing, and analyzing documentation, planning, requirements, design, support, and testing activities within a secure DevSecOps environment. The ideal candidate will possess strong experience in software engineering, product support, and defense acquisition processes.</div>
Responsibilities:
<div>
In this Advisory and Assistance Services (A&amp;AS) role, you will provide expert-level support to Department of Defense (DoD) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. You will apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighter.</div><ul><li><div>
Perform work applying broad theoretical and practical knowledge of software engineering and product support</div></li><li><div>
Review, prepare, and analyze documentation, planning, requirements, design, support, and testing artifacts including source code and configuration files</div></li><li><div>
Provide engineering resolution support</div></li><li><div>
Lead innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol within an agile and secure cloud-based DevSecOps environment</div></li><li><div>
Ensure sustainment capabilities evolve at a pace matching supported solutions</div></li></ul><div>
Responsibilities may also include but are not limited to:</div><ul><li><div>
Experience with and cognizant knowledge of strategies employing Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Hardware-as-a-Service</div></li><li><div>
Experience coaching cross-functionally diverse teams to sense, characterize, and solve digital disrupters in commercial and threat environments</div></li><li><div>
Experience ensuring a mission-focused balance between innovation and evolution of capabilities</div></li><li><div>
Experience maintaining flexibility to accommodate shifting threats and mission profiles while aligning product development priorities</div></li><li><div>
Experience defining and cross-checking data sources to validate scope and urgency of product capabilities</div></li><li><div>
Experience ensuring organizational resiliency through proactive and collaborative processes and maintaining relevant documentation</div></li><li><div>
Experience operating in a modern hybrid digital work environment</div></li></ul>
Qualifications:
<div><b>
Citizenship: Must be a US citizen</b></div><div></div><div><b><i><br>
Minimum Required Qualifications</i></b></div><div><b>
Clearance</b><b>: </b>Must have and be able to maintain a Top Secret Level Clearance</div><div><b>
Education: </b>Bachelor&rsquo;s Degree in Science, Engineering, or related degree or related experience</div><div><b>
Years of Experience: </b>5-10 years of experience</div><div></div><div><b><i><br>
Technical Skills</i></b></div><ul><li><div>
Knowledge of the acquisition lifecycle and product support planning during each phase</div></li><li><div>
Extensive experience with defense acquisition management processes in accordance with DoDI 5000.87, &ldquo;Operation of the Software Acquisition Pathway&rdquo;</div></li><li><div>
Knowledge of the DoD Twelve (12) Integrated Product Support elements structure</div></li><li><div>
Familiarity with Product Support Business Case Analysis (PS-BCA) and Life Cycle Sustainment Plan (LCSP)</div></li><li><div>
Familiarity with tailored Software Life Cycle Support processes</div></li><li><div>
Ability to develop, modify, and/or interpret performance standards applicable within short product planning lifecycles</div></li></ul><div></div><div><b><i><br>
Interpersonal Skills</i></b></div><ul><li><div>
Experience coaching cross-functionally diverse teams</div></li><li><div>
Proactive and collaborative mindset</div></li><li><div>
Ability to maintain flexibility in dynamic environments</div></li></ul><div></div><div><b><i><br>
Additional Information</i></b></div><div><b>
Location: Lackland AFB, San Antonio, TX</b></div><div><b>
Travel: Travel may be required per the customer's discretion</b></div><div><b>
Onsite</b></div><div></div><div><br>
#LI-RB1</div>
Company Overview:
<div><b>
Odyssey Systems </b>is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military&rsquo;s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.</div><div></div><div><br>
Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.</div><div></div><div><b><br>
Please note</b>: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.</div><div></div><div><b><i><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities</i></b></div></div>

Product Support Software Principal

<div><div><h4 class="jobSectionHeader"><b>Senior Acquisition Program Logistician</b></h4><h4 class="jobSectionHeader"><b>
Acquisition Prog Specialist Sr</b><br>
<b>Eglin Air Force Base</b><br>
<b>Niceville, Florida</b></h4><p></p><p><br>
HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.<br>
<br>
HX5 is currently seeking an Acquisition Program Logistician at a Senior level at Eglin AFB, Florida. The candidate will assist, prepare, develop, and deliver compliant documents supporting Logistics/Product Support activities required to field and maintain readiness and operational capability of systems, subsystems, and components. The candidate will provide comprehensive logistics support across the acquisition life cycle from requirements analysis through disposal to ensure weapons system readiness.<br>
<br>
<b>Essential Duties and Responsibilities:</b></p><ul><li>
Assist, prepare, develop, and deliver compliant logistics/product support documentation to support readiness and system operational capability</li><li>
Plan, develop, and execute product support strategies spanning the acquisition lifecycle from requirements analysis through disposal</li><li>
Apply knowledge of Integrated Product Support (IPS) elements, including Product Support Management, Design Interface, Sustaining Engineering, Supply Support, Maintenance Planning and Management, PHS&amp;T, Technical Data, Support Equipment, Training/Training Support, Manpower/Personnel, Facilities/Infrastructure, and IT Systems</li><li>
Advise and assist with PS-BCA, Sustainment Reviews, Logistics Health Assessments, and LCSP processes</li><li>
Assist with logistics management operations involving planning, coordinating, or evaluating product support required to support a specified mission, weapons system, or designated program</li><li>
Assist with identifying requirements for money, manpower, materiel, facilities, and services and correlating requirements with program plans</li><li>
Provide knowledge and experience in funding, forecasting, programming, and budgeting using databases and software; maintain awareness of approved, deferred, and released funds</li><li>
Provide cost estimating support including most probable cost estimates, acquisition cost analyses, economic analyses, and probabilistic cost/schedule/technical/programmatic risk assessments</li><li>
Coordinate and evaluate efforts of functional specialists to identify requirements and develop/adjust plans and schedules to meet requirements on time</li><li>
Integrate separate functions in planning or implementing a product support strategy</li><li>
Provide logistics input on RFPs, SOWs, PWSs, and CDRLs</li><li>
Provide logistics analytical support for key logistics metrics (including supply, reliability, and maintainability) for key logistics reviews</li><li>
If appointed, assume the role of primary or alternate CA/CRL equipment custodian and perform duties IAW AFI 23-101 including maintaining required training, managing assets, performing inventory inspections, submitting allowance change requests, validating authorizations, reporting excess authorizations, ensuring items are on-hand and serviceability/condition is recorded, identifying critical requirements through functional area managers, and conducting annual floor-to-book and book-to-floor inventories</li></ul><p><b><br>
Education and Experience:</b></p><p>
Must have the following combination of education and experience:</p><ul><li>
Bachelor's degree and (10) ten years of relevant experience</li><li>
OR master's degree and (7) seven years of relevant experience</li></ul><p><b>
Preferred:</b></p><ul><li>
Master's degree and (7) seven years of relevant experience</li><li>
Technical Skills:<ul><li>
Product support strategy planning and execution across the acquisition lifecycle</li><li>
Integrated Product Support (IPS) elements</li><li>
PS-BCA, Sustainment Reviews, Logistics Health Assessments, and LCSP processes</li><li>
Funding, forecasting, programming, and budgeting support</li><li>
Cost estimating and program risk assessment support</li><li>
Logistics inputs to RFPs, SOWs, PWSs, and CDRLs</li><li>
Logistics metrics analysis (supply, reliability, maintainability)</li><li>
CA/CRL equipment custodian support (AFI 23-101)</li></ul></li><li>
Interpersonal Skills:<ul><li>
Ability to work independently and as part of a collaborative project team</li><li>
Ability to coordinate efforts across functional specialists and stakeholders</li><li>
Ability to develop compliant documentation supporting logistics readiness and product support activities</li></ul></li></ul><p><b><br>
Position Type/Expected Hours of Work:</b></p><ul><li>
This is a full-time position requiring 40 hours per week and offers a flexible work schedule Monday through Friday during core business hours.</li></ul><p><b>
Other Position Requirements:</b></p><ul><li>
Proof of U.S. Citizenship is a requirement for this position.</li><li>
Must be able to complete a U.S. government background investigation.</li><li>
Must be able to obtain and maintain a Secret clearance by date of hire.</li></ul><p><b>
HX5 offers a competitive salary and benefits package to include:</b></p><ul><li>
Medical/Dental/Vision Insurance</li><li>
401(k) plan with Company Match</li><li>
Paid Holidays</li><li>
Paid Time Off</li><li>
Parental Leave</li><li>
Life Insurance</li><li>
Tuition Reimbursement</li><li>
Medical and Dependent Care Flexible Spending Accounts</li><li>
Pet Insurance</li></ul><p>
HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.</p><p>
HX5, LLC is a Drug Free Workplace Employer.</p><p><b>
ACCESSIBILITY NOTICE:</b><br>
If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.</p><p>
#LI-ONSITE</p><p>
CJ</p></div></div><p></p>

Acquisition Program Logistician, Senior

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