product support representative

Medsien Inc.

<div>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.

Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Product Support Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. 
 
As a Product Support Specialist, you will play a crucial role in establishing strong connections between our product and users. Collaborating closely with Product, Engineering and steakholders, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly gain invaluable insights into the specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

As a Product Support Specialist, you will:
<ul>
<li>Provide product support to B2B clients by addressing product-related questions and technical issues,</li>
<li>Track and manage support tickets, ensuring timely updates and resolution,</li>
<li>Ensure a healthy communication line among teams,</li>
<li>Collaborate with Operations, Product and Engineering to enhance customer experience,</li>
<li>Help communicate product updates and strategy with internal stakeholders and executives.</li>
</ul>
Requirements:
<ul>
<li>Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.</li>
<li>Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.</li>
<li>Strong multitasking skills with the ability to manage multiple priorities simultaneously.</li>
<li>Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.</li>
<li>Experience with B2C products and working with end users.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Bachelor's degree.</li>
<li>Excellent English skills, both written and verbal.</li>
<li>Residence in Istanbul city center.</li>
<li>0-2 years of experience in product operations, product support, or a closely related role working closely with product and engineering teams is a strong nice to have.</li>
</ul>
For this position, we offer:
<ul>
<li>competitive USD salary,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
Please bear in mind that:
<ul>
<li>This position's work hours are 14:00-22:00 during work days.</li>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.</li>
<li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
Our Process

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.

Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.

Thank you for taking the time to apply for a position at Medsien!

Please visit the below links for GDPR details:

https://www.medsien.com/legal/employee-candidate-information-notice

https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</div>

Product Support Specialist

Thomson Reuters

DescriptionJob Description: Product Support Associate ContractorAbout the Role As a Product Support Associate Contractor, you will have a direct impact on customer satisfaction by providing timely, professional, and courteous technical assistance supporting our GoSystem Tax RS and ONESOURCE Income Tax software. You will handle customer inquiries via phone and/or chat, focusing on efficient inquiry resolution and ensuring all necessary actions are taken to resolve issues. You will advocate for our customers, deliver high-quality support, and collaborate with internal teams to contribute to ongoing product improvements.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone and/or chat, delivering exceptional technical support.</li><li>Troubleshoot and resolve technical issues related to software, escalating complex issues as needed.</li><li>Guide clients through step-by-step solutions, ensuring clear communication and customer understanding.</li><li>Document customer interactions, comments, complaints, and actions taken with accuracy and attention to detail.</li><li>Follow up with customers to ensure resolution and satisfaction.</li><li>Collaborate with product development and other internal teams to communicate customer feedback, identify recurring issues, and support product improvements.</li><li>Efficiently utilize internal resources and demonstrate strong time management to meet departmental goals.</li><li>Stay current with technological trends and updates to provide accurate and effective support.</li><li>Participate in training and deliver on-demand coaching to enhance technical and customer service skills.</li><li>Adhere to all company policies and procedures, including data security and privacy guidelines.</li><li>Ensure adherence to departmental processes and procedures and assist with other tasks as assigned.</li></ul>Work ScheduleAvailability to work varying shifts and/or overtime as needed.Non-Peak Season (July-August):o Open Monday-Friday from 8am-8pm ET.o 8-hour shifts with 1 hour lunch; can start as early as 8am ET or as late as 11am ETPeak Season (September-October):o Open Monday-Friday from 8am-10pm ET as well as being open until midnight on the 2 major deadlines of the fall.o Open most Saturdays &amp; some Sundays from 9am-6pm ET.About You<ul><li>Demonstrated experience in a technical support or customer care role (tax, IT Help Desk, or related technical support experience is a plus).</li><li>Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.</li><li>Strong problem-solving, analytical, and critical thinking abilities.</li><li>Exceptional customer service skills, including patience, empathy, and professionalism.</li><li>Knowledge of computer software, operating systems, and common applications.</li><li>Proficiency in help desk software and remote support tools.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Strong organizational and time management skills, with attention to detail.</li><li>Flexible and adaptable to changing work environments and technologies.</li><li>Commitment to continuous learning and self-improvement.</li><li>High work ethic, reliability, and efficiency.</li><li>Growth mindset, willingness to embrace change, and customer focus.</li><li>Stable internet connection with the ability to use a wired connection if required.</li><li>Utilization of all equipment provided for maximum efficiency (laptop, monitors, docking station, mouse, keyboard).</li></ul>Required Qualifications<ul><li>High school diploma or equivalent required; associate degree or equivalent workforce experience preferred. Bachelor's degree in a related field is a plus.</li><li>Proven experience in a technical support role within a customer-focused environment.</li><li>Demonstrated knowledge of troubleshooting methodologies for software and hardware.</li><li>Ability to maintain confidentiality and handle sensitive customer information with integrity.</li><li>Progression to production may be contingent on successful completion of training.</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.The pay range that the employer in good faith reasonably expects to pay for this position is $25-$29.94/hr USD.Pay: $29.94 per hourApplication Question(s):<ul><li>The role is expected to start on 13th July 2026 and will end on 16th October 2026, would you be fine with that?</li></ul>Experience:<ul><li>Help desk: 2 years (Preferred)</li><li>Call center: 2 years (Required)</li><li>Product Support: 3 years (Required)</li><li>Technical support: 3 years (Required)</li><li>Onesource/Gosystems: 1 year (Preferred)</li><li>troubleshooting: 3 years (Required)</li><li>Tax: 2 years (Required)</li></ul>Work Location: Remote

Product Support Associate

Garmin

<div>Overview:
<div>
We are seeking a full-time Product Support Specialist 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin&rsquo;s consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.</div>
Responsibilities:
<div>
Essential Functions
</div><ul><li>Provide support to Garmin customers in French</li><li>
Demonstrate international cultural awareness</li><li>
Transcreate basic knowledge articles and FAQ&rsquo;s</li><li>
Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats</li><li>
Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers</li><li>
Become knowledgeable in the specifications, capabilities and operation of Garmin products</li><li>
Remain current on changes in policies, procedures, and product offerings</li><li>
Complete tasks and/or projects of basic complexity within defined process accurately and timely</li><li>
Thoroughly document work in an organized and timely manner</li><li>
Work a consistent and reliable schedule as identified by management</li></ul>
Qualifications:
<div>
Basic Qualifications
</div><ul><li>High School Diploma or GED</li><li>
Demonstrated interest for the product segment and interest in developing product knowledge</li><li>
Demonstrated customer service expertise</li><li>
Demonstrated strong and effective verbal, written, and interpersonal communication skills
</li><li>Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability</li><li>
Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills</li><li>
Demonstrated reliable and predictable attendance</li><li>
Demonstrated computer skills and ability to navigate multiple screens</li><li>
Fluency in French languages in addition to English</li></ul><div> 
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran&rsquo;s status, age or disability.</div><div></div><div> 
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits</div></div>

Product Support Specialist 1 - French Team

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 The Division
 
 
 
 Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long term partnerships with the clubs we serve.
 
 
 
 The Role:
 
 
 
 We are looking for a high-energy, service-driven Product Support Associate to join our Contour team. You&rsquo;ll be the first line of support for Jonas Club ERP users, resolving technical issues, guiding customers through system usage, and delivering a consistently professional experience across multiple support channels.
 
 
 This is a full-time, virtual support role requiring technical aptitude, service mindset, and a commitment to learning. Success in this role means embracing virtual training, adapting to new systems, and providing exceptional support with speed and empathy.
 
 
 
 Requirements:
 
 
 
 You bring a strong foundation in customer support and technical troubleshooting&mdash;ideally in contact centre software, club operations, or the hospitality industry. More importantly, you bring:
 
 
 <ul>
 <li>
 Technical aptitude &ndash; Comfortable navigating software, understanding system architecture, and troubleshooting issues in real time.
 </li>
 <li>
 Relevant experience &ndash; Prior exposure to customer product support in software, hospitality, or club environments.
 </li>
 <li>
 A growth mindset &ndash; Willingness to learn new tools, adapt to evolving customer needs, and succeed in a virtual training setting.
 </li>
 <li>
 Adaptability &ndash; Thrives in dynamic environments, open to feedback, and ready to take ownership of challenges.
 
 
 </li>
 </ul>
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Customer Support &amp; Issue Resolution: Respond to clients via phone, email, chat, and ticketing platforms. Diagnose and resolve technical issues with professionalism and speed.
 </li>
 <li>
 Product Knowledge &amp; Guidance: Help clients maximize the value of our software, explain feature usage, and recommend upgrades or best practices where needed.
 </li>
 <li>
 Cross-Functional Collaboration: Work with internal teams (Development, QA, Product) to escalate and resolve complex issues. Liaise with club-facing roles to support broader club operations.
 </li>
 <li>
 Process &amp; Documentation: Track and document all support activity using internal systems. Maintain detailed records and knowledge base updates.
 </li>
 <li>
 Service Support &amp; Member Experience: Assist with booking, membership inquiries, and club service coordination to ensure a seamless client experience.
 </li>
 <li>
 Client Satisfaction &amp; Continuous Improvement: Monitor feedback, contribute to process refinement, and flag areas of friction to enhance overall client satisfaction.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 
 Core Competencies (Must Have)
 
 
 
 <ul>
 <li>
 Excellent communication skills &ndash; Clear, professional verbal and written English to explain technical concepts to clients and colleagues.
 </li>
 <li>
 Customer service experience &ndash; Proven background in customer support or helpdesk roles, with a passion for solving problems and delivering value.
 </li>
 <li>
 Technical troubleshooting ability &ndash; Confident diagnosing software, network, and system issues with a logical, methodical approach.
 </li>
 <li>
 Organizational strength &ndash; Skilled at managing multiple priorities, tracking open tickets, and ensuring follow-through.
 </li>
 <li>
 Adaptability &amp; resilience &ndash; Able to learn quickly, stay calm under pressure, and adjust to new systems or workflows.
 </li>
 <li>
 Soft skills for service excellence &ndash; Active listening, empathy, patience, and a client-focused mindset that builds trust and satisfaction.
 
 
 </li>
 </ul>
 
 
 
 Technical Proficiency:
 
 
 
 <ul>
 <li>
 Knowledge of networking fundamentals, including Windows file sharing, drive mapping, and port forwarding is an asset
 </li>
 <li>
 Familiarity with Windows Server environments: processor specs, domain controllers, Active Directory, group policy management is an asset
 </li>
 <li>
 Experience with Microsoft Office, CRM systems, and basic HTML is an asset
 </li>
 <li>
 Understanding of VMware or Hyper-V is a plus is an asset
 </li>
 <li>
 Exposure to PowerShell scripting is an asset
 
 
 </li>
 </ul>
 
 Education &amp; Experience:
 
 
 
 <ul>
 <li>
 Experience in software support, hospitality, club operations, or similar industries is highly desirable
 </li>
 <li>
 3-5+ years in technical support, customer service, or helpdesk environments
 </li>
 <li>
 Bachelor&rsquo;s degree in computer science or a related discipline
 </li>
 <li>
 Familiarity with ticketing systems and support platforms
 </li>
 <li>
 Knowledge of basic accounting concepts
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring:
 
 
 
 <ul>
 <li>
 Client Focus &ndash; A service-first mindset with empathy and accountability
 </li>
 <li>
 Technical Curiosity &ndash; Eagerness to learn how things work and solve problems
 </li>
 <li>
 Flexibility &ndash; Comfort with evolving tools, systems, and service standards
 </li>
 <li>
 Professionalism &ndash; Discreet, courteous, and reliable in every interaction
 
 
 </li>
 </ul>
 
 Work Schedule &amp; Availability:
 
 
 
 
 Training Period:
 
 9 AM &ndash; 5 PM EST (6 PM &ndash; 3 AM PKT)
 
 
 
 Post Training Schedule Availability:
 
 Must be open to work a rotating 24/7 shift including weekends and after-hours as business needs require.
 
 
 
 Exciting Benefits We Offer
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

Premier NX

<div>Description:

Be The Next
Customer Service Representative (Bilingual Spanish/English) - Remote 
 
Premier NX is the expert in providing Customer Experience Solutions. We are the next evolution for our clients and your career. 
Our clients include many prestigious brands in pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies. As a Customer Service Representative, you will contribute to Premier NX&rsquo;s success by meeting our client&rsquo;s service levels.
Come join us!
SUMMARY: We are seeking a detail-oriented and customer-focused Bilingual Spanish/English Customer Service Representative to support a well-known global brand in consumer products. The Customer Service Representative is responsible for responding to complex consumer inquiries via phone, email and live chat. The Representative will assist Spanish and English-speaking consumers with order inquiries, product information, shipping updates, refund processing and replacements accurately and efficiently.
Hours of Operation: We provide support to our client from Monday through Friday with shifts between 9:00AM &ndash; 5:00PM EST or 10:00AM &ndash; 6:00PM EST. Representatives work remotely with equipment supplied provided the required minimum internet speed service is validated.
Key points of the role:<ul><li>
Our contact center provides extraordinary service, and the Representative must demonstrate a high level of sensitivity, empathy, and patience with each consumer.</li><li>
We support a Remote Representative workforce by providing the equipment needed for the role (e.g. laptop and accessories). Candidates are required to meet specific employment conditions as outlined in our Telecommuting Policy, including having a private workspace and a minimum level internet service of 100 MBPS (megabits per second) download speed.</li><li>
This is a high-volume call center position and as such, you will be assigned a shift time which serves as your regular work schedule. You must adhere to your assigned work schedule and complete each shift in its entirety. While this position is remote, it is not a flexible position where you can adjust your own schedule.</li><li>
Candidates must be able to work with multiple systems and communication channels at the same time. Attention to detail is critical as many of our cases are not first contact resolution. All contact information and notes must be complete to allow another representative to move the case forward.</li><li>
Consumer contact with our call center is regularly audited for Quality Assurance (QA), product knowledge and case coding.</li><li>
We consider our representatives on this product a team working together to address the questions, concerns and issues</li><li>
Our training process is intense and requires self-discipline. The first couple of days requires independent reading to understand the team setup and our client's website and pricing. After which, new representatives will participate in remote training on our systems, SOPs and product training. The more time you put into training the more successful you will be.</li></ul>
KEY RESPONSIBILITIES:<ul><li>
Answer incoming phone calls, live chats, and respond to written communication.</li><li>
Troubleshoot any issues related to the consumer product.</li><li>
Assist consumers with order inquiries, product information, and shipping updates.</li><li>
Process refunds and replacements accurately and efficiently,</li><li>
Make recommendations based on consumer&rsquo;s needs.</li><li>
Effectively handle quality complaints, adverse events and claims according to Standard Operating Procedures while maintaining superior customer service etiquette.</li><li>
Deliver a high-quality, empathetic customer experience across all channels.</li><li>
Manage multiple systems and tasks simultaneously in a fast-paced environment.</li><li>
Continually maintain working knowledge of all company products, services, and promotions.</li><li>
Fully, accurately, and immediately log all customer and contact information, using various CRM tools and adhering to all compliance standards.</li></ul>
Requirements:

QUALIFICATIONS:<ul><li>
Fluent in Spanish and English (written and spoken).</li><li>
Ability to multitask and navigate multiple systems efficiently.</li><li>
Excellent verbal and written communication skills with attention to detail including active listening and reflection with the goal of gathering information and delivering supportive and consultative problem-solving.</li><li>
Must be able to maintain professional behavior and a courteous and helpful demeanor in stressful situations.</li><li>
Familiarity with smartphone technology and applications, and ability to navigate between several computer screens (e.g., CRM Software, ACD System, Email and Web Browser) while actively listening and entering customer information is critical.</li><li>
Previous customer service experience preferred.</li></ul>
EDUCATION and/or EXPERIENCE:<ul><li>
College degree preferred with minimum of 3 years customer service experience.</li><li>
Strong computer experience working on multiple software programs.</li><li>
Consultative customer service skills: ability to analyze a customer&rsquo;s situation and present a solution.</li><li>
Excellent interpersonal, communication, and organizational skills with the ability to work collaboratively and effectively in a fast-paced environment.</li><li>
Excellent writing skills and experience with social media management and providing customer service online across multiple channels (e.g. email, social media &amp; chat).</li><li>
Must be authorized to work in the US without sponsorship.</li></ul>
Together, we can offer endless possibilities! What is next for you?</div>

Customer Service Representative (Bilingual Spanish/English) - Remote

MRA Recruiting Services

<div>
 
 Medela LLC
 
 
 
 
 Medical Device Sales Representative
 
 
 
 
 Hospital Sales | Travel up to 80%
 
 
 
 
 Territory &ndash; DC, Maryland, Virginia
 
 
 
 
 Salary &ndash; Starting at $90K plus $50K commission at plan
 
 
 
 
 Uncapped commission plan
 
 
 
 
 www.medela.com
 
 
 
 At
 
 Medela LLC
 
 , our mission is to advance maternal and infant health through innovative breastfeeding and medical feeding solutions. The products you represent in this role are used in some of the most critical moments of care. From supporting breastfeeding success in the maternity ward to providing essential nutrition for premature infants in the NICU, our solutions help clinicians save lives and give babies the strongest possible start.
 
 
 We are seeking a
 
 mission-driven Medical Device Sales Representative
 
 who is passionate about maternal and neonatal health and thrives in a hospital environment. This role partners closely with maternity and NICU care teams to ensure hospitals have access to the highest quality breastfeeding and enteral feeding solutions.
 
 
 This is a
 
 high-impact role
 
 for someone who wants their sales career to directly support clinicians, mothers, and newborns in the hospital space.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Support Hospitals That Care for Mothers and Babies
 
 
 
 You will manage sales activities within a defined territory, working closely with
 
 hospital maternity wards, Neonatal Intensive Care Units (NICU), and children&rsquo;s hospitals
 
 .
 
 
 Your focus will be building trusted partnerships with clinical teams and ensuring hospitals have access to the best breastfeeding and enteral feeding solutions.
 
 
 
 What We Offer Our Medical Device Sales Representative
 
 
 
 <ul>
 <li>
 Comprehensive benefits plan
 </li>
 <li>
 401K with match
 </li>
 <li>
 Money Purchase Plan
 </li>
 <li>
 16-week Paid Parental Leave
 </li>
 <li>
 Generous PTO package, plus 14 paid holidays
 </li>
 <li>
 Salary starting at $90K plus $50K commission at plan
 </li>
 <li>
 A great place to work!
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Drive Strategic Hospital Sales
 
 
 
 <ul>
 <li>
 Represent a portfolio of breastfeeding and enteral feeding products designed for maternity units and NICUs
 </li>
 <li>
 Utilize Medela&rsquo;s Challenger sales methodology to identify opportunities and deliver meaningful value to hospital partners
 </li>
 <li>
 Grow territory revenue by expanding relationships within existing hospital systems and identifying new accounts
 </li>
 <li>
 Focus on major birthing hospitals, Level II and Level III NICUs, and Children&rsquo;s Hospitals
 </li>
 <li>
 Increase adoption of products within existing customers while identifying new opportunities to support clinical teams
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Plan and Execute Territory Strategy
 
 
 
 <ul>
 <li>
 Develop quarterly territory plans and call strategies
 </li>
 <li>
 Prioritize key hospital systems and high-volume birthing centers
 </li>
 <li>
 Pre-plan sales calls by reviewing account information, setting objectives, and preparing targeted strategies
 </li>
 <li>
 Maintain strong time and territory management practices to maximize hospital engagement
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Educate and Support Clinical Teams
 
 
 
 <ul>
 <li>
 Maintain deep product and clinical knowledge related to breastfeeding and enteral feeding
 </li>
 <li>
 Conduct product education and in-service training with hospital staff
 </li>
 <li>
 Support product trials and implementations in collaboration with internal specialists
 </li>
 <li>
 Provide technical and clinical support to ensure customer success
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Deliver Outstanding Customer Support
 
 
 
 <ul>
 <li>
 Serve as the primary field contact for hospital accounts in your territory
 </li>
 <li>
 Assist customers with product usage, troubleshooting, delivery coordination, and technical questions
 </li>
 <li>
 Work cross-functionally with internal teams to resolve customer needs quickly and effectively
 </li>
 <li>
 Follow up on all customer inquiries to ensure complete satisfaction
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Track Opportunities and Market Insights
 
 
 
 <ul>
 <li>
 Manage sales activities and opportunities through Salesforce CRM
 </li>
 <li>
 Maintain accurate call reports, forecasts, and account activity records
 </li>
 <li>
 Provide regular territory updates and sales projections to regional leadership
 </li>
 <li>
 Monitor and report on competitive activity, market trends, and new opportunities within the hospital environment
 
 
 </li>
 </ul>
 
 Medical Device Sales Representative
 
 
 
 
 Compliance &amp; Credentialing
 
 
 
 This role requires credentialing to access hospital systems. Representatives must maintain vendor compliance with hospital requirements, which may include: RepTrax, VendorMate, and others.
 
 
 For patient/customer safety purposes as part of the vendor credentialing process, the Employee must satisfy the account&rsquo;s drug screening requirements, including but not limited to screening for marijuana use, regardless if the use of marijuana is legal under applicable state law
 
 
 Candidates must also comply with all federal, state, and company regulations and policies.
 
 
 
 Medical Device Sales Representative
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field (or equivalent experience)
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years of medical sales experience
 </li>
 <li>
 Proven experience selling into hospital environments
 </li>
 <li>
 Strong understanding of navigating multiple clinical stakeholders and decision makers
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Excellent communication and relationship-building skills
 </li>
 <li>
 Strong territory planning and time management
 </li>
 <li>
 Ability to manage multiple priorities and complex sales cycles
 </li>
 <li>
 Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 Experience with Salesforce or SAP is a plus
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Ability to travel up to 80% of the time
 </li>
 <li>
 Travel requirements will vary based on territory and business needs
 
 
 </li>
 </ul>
 As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.
 
 
 https://mandatoryview.com/?LicenceId=e7c44cfe-6946-4b77-9939-493d186ba760&amp;ProductType=OnlineApplicant&amp;SubType=PG
 
 
 
 We Make it Easy
 
 
 
 
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Medical Device Sales Representative

Stryker

<div>
 
 It's Time to Join Stryker!
 
 
 
 
 Who We Want
 
 
 
 
 Challengers -
 
 People who seek out the hard projects and work to find just the right solutions.
 
 
 
 Teammates -
 
 Partners who listen to ideas, share thoughts and work together to move the business forward.
 
 
 
 Charismatic networkers -
 
 Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
 
 
 
 Strategic closers -
 
 Salespeople who close profitable business and consistently exceed their performance objectives.
 
 
 
 Customer-oriented achievers -
 
 Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
 
 
 
 Game changers -
 
 Persistent salespeople who will stop at nothing to live out Stryker&rsquo;s mission to make healthcare better.
 
 
 
 What You Will Do
 
 
 
 As a Spine Enabling Technologies Associate Sales Representative, you assist in strategically promoting and selling Stryker Enabling Technologies products to meet our customers&rsquo; needs. You confidently conduct product evaluations in Operating Room and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your findings with your Regional Manager and Sales Representative(s) you are supporting to push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in meticulously managing and maintaining your sample inventory of products and are prepared to assist a customer whenever the need arises. As an ET Associate Sales Representative you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better. As an Associate Sales Representative you may be asked to cover open territories, which will give you the opportunity to grow in your responsibilities.
 
 
 
 What You Need
 
 
 
 <ul>
 <li>
 Bachelors Degree from an Accredited University required
 </li>
 <li>
 1-2 years in medical device or B2B sales preferred
 
 
 </li>
 </ul>
 
 What Stryker Will Provide
 
 
 
 <ul>
 <li>
 Field sales training
 </li>
 <li>
 In-house product training program
 
 
 </li>
 </ul>
 Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&amp;D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
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Associate Sales Representative - Nashville TN- Spine Enabling Technologies

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Medical Device Sales Representative

Associate Sales Representative - Nashville TN- Spine Enabling Technologies