product support specialist

GCC Olayan

<div>
 
 Role Purpose
 
 
 
 To grow aftersales revenue by promoting and selling genuine parts, service solutions and maintenance contracts to customers in Saudi Arabia. The role is responsible for generating new business, maintaining strong customer relationships, and providing field support to improve customer satisfaction and overall aftersales profitability.
 
 
 
 Job Accountabilities &amp; Activities
 
 
 
 
 Sales &amp; Revenue Generation:
 
 
 
 <ul>
 <li>
 Achieve assigned monthly and annual targets for parts sales, service contract sales, and total aftersales revenue.
 </li>
 <li>
 Promote genuine parts, lubricants, repair services, and PM packages.
 
 
 </li>
 </ul>
 
 Customer Visits &amp; Territory Management:
 
 
 
 <ul>
 <li>
 Execute structured weekly/monthly customer visit plans across assigned location
 </li>
 <li>
 Maintain up‑to‑date customer visit reports and opportunity pipelines in CRM.
 </li>
 <li>
 Conduct regular follow‑ups on quotations, service jobs, and pending opportunities.
 
 
 </li>
 </ul>
 
 Prospecting &amp; Market Expansion:
 
 
 
 <ul>
 <li>
 Identify and target new fleets, workshops, contractors, and logistics operators across KSA.
 </li>
 <li>
 Conduct field prospecting through site visits.
 </li>
 <li>
 Build and maintain a sales funnel of potential new customers.
 
 
 </li>
 </ul>
 
 Reporting &amp; Compliance:
 
 
 
 <ul>
 <li>
 Submit weekly sales reports, visit summaries, and forecast to management.
 </li>
 <li>
 Maintain accurate CRM entries and comply with company reporting policies.
 </li>
 <li>
 Follow company safety policies and adhere to all Saudi regulations when visiting customer sites.
 
 
 </li>
 </ul>
 
 Internal Coordination:
 
 
 
 <ul>
 <li>
 Work closely with service centers in Dammam, Riyadh, Jeddah, and other branches.
 </li>
 <li>
 Coordinate availability of quotations, repair estimates, and parts pricing.
 </li>
 <li>
 Collaborate with the inventory department on stock availability and urgent requirements
 
 
 </li>
 </ul>
 
 Education &amp; Certifications
 
 
 
 
 Minimum Diploma Degree Or Equivalent Experience
 
 
 
 
 Required Years of Experience
 
 
 
 4 to 6 years of relevant experience in aftersales, field sales, or parts/service sales within KSA.
</div>

Product Support Specialist

Rooms To Go

<div>Job Title: Omni Channel Product Specialist 
 
Location: Seffner, FL (On-site) 
 
Position Summary: 
 
The Omni Channel Product Specialist plays a critical role in ensuring that product data across various e-commerce platforms and promotional systems supports the organization's omni-channel strategy. This collaborative position is responsible for validating, maintaining, and auditing both individual product and package SKUs within the Product Data Management (PDM) system. By working closely with Buying, Merchandising, and other cross-functional teams, the Omni Channel Product Specialist ensures that products are optimized to facilitate seamless pricing, promotions, fulfillment, and enhanced overall customer experience. 
 
Responsibilities: 
 
<ul><li>\tCreate, maintain and optimize individual product and package SKUs in the PDM system for use across retail stores and e commerce channels.</li></ul> 
<ul><li>\tValidate and maintain attribute data for all furniture categories, including upholstery and case goods.</li></ul> 
<ul><li>\tAudit and update attribute data for existing products to ensure accuracy across pricing, promotions, signage, and digital content.</li></ul> 
<ul><li>\tPartner with Buyers, Merchandisers, and cross functional teams to validate all required SKU details, including dimensions, materials, finishes, components, and service numbers.</li></ul> 
<ul><li>\tSupport omni channel initiatives by ensuring product data aligns across showroom displays, online listings, and internal systems.</li></ul> 
<ul><li>\tCommunicate clearly and professionally-both written and verbal-with buyers and colleagues across all divisions.</li></ul> 
<ul><li>\tIdentify and resolve data discrepancies while maintaining data integrity and compliance with internal standards.</li></ul> 
<ul><li>\tProvide internal customer service support to the Buying and Merchandising teams by delivering accurate, timely product data.</li></ul> 
<ul><li>\tManage multiple priorities in a fast paced, deadline driven retail environment.</li></ul> 
<ul><li>\tPerform other duties as assigned.</li></ul> 

Experience: 
 
<ul><li>\tBachelor's degree in business, Marketing or Merchandising or a combination of equivalent work experience and education</li></ul> 
<ul><li>\t3+ years of experience working with SKU creation, product setup, or product data management in a retail or merchandising environment.</li></ul> 
<ul><li>\tPrior experience working cross functional with buyers or merchandising teams, preferably within furniture or home goods retail.</li></ul> 
<ul><li>\tStrong understanding of how products are set up for retail stores, e commerce platforms, and promotional use.</li></ul> 
<ul><li>\tExperience with product onboarding, attribute management, coding, technical specifications, and data entry.</li></ul> 
<ul><li>\tComprehensive knowledge of furniture categories and components.</li></ul> 

About Us: 
 
Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture. Rooms To Go Benefits: 
<ul><li>
Medical, dental, and vision insurance</li><li>
401(k) with company match</li><li>
Associate discounts including furniture</li><li>
Company paid life and disability insurance</li><li>
Paid time off</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
And more!</li></ul> 
Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. 
 
Applicants must be authorized to work in the U.S.</div>

Omni Channel Product Specialist

Halan - حالا

<div>
 
 
 Job Summary
 
 
 
 
 The Fintech Operations Specialist supports the performance, adoption, and smooth operation of digital fintech products across branches. The role focuses on daily monitoring of digital leads and product performance, supporting branch teams, coordinating with internal stakeholders to resolve issues, and ensuring branches are properly enabled and compliant with fintech operational processes. The specialist plays an active role in reporting, follow-ups, and operational support to enhance overall digital performance.
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Digital Leads &amp; Digital Products Monitoring
 
 
 <ul>
 
 <li>
 
 Monitor digital leads and digital product performance daily, including assignment status, call activity, conversion rates, and feature activation across branches.
 
 </li>
 
 <li>
 
 Track adoption and utilization of digital fintech products and features.
 
 </li>
 
 <li>
 
 Identify performance gaps or irregularities and report findings to the relevant teams.
 
 </li>
 
 <li>
 
 Follow up on technical or operational issues related to digital products and features and coordinate with concerned teams for resolution.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Branch Support &amp; Enablement
 
 
 <ul>
 
 <li>
 
 Act as a support focal point for branch teams regarding fintech products and digital processes.
 
 </li>
 
 <li>
 
 Follow up with newly onboarded branches to ensure completion of required digital training and readiness.
 
 </li>
 
 <li>
 
 Ensure branches receive training materials, guidelines, and operational updates related to fintech products.
 
 </li>
 
 <li>
 
 Support consistent application of fintech operational procedures across branches.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Cross-Functional Coordination
 
 
 <ul>
 
 <li>
 
 Coordinate with internal teams (Technology, Call Center, Finance, Product, etc.) to support resolution of branch-related operational and technical issues.
 
 </li>
 
 <li>
 
 Follow up on open issues and ensure proper documentation and closure.
 
 </li>
 
 <li>
 
 Escalate unresolved or critical issues to senior team members when required.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Performance Support &amp; Communication
 
 
 <ul>
 
 <li>
 
 Communicate regularly with regional teams, city managers, and branch managers to support target achievement related to digital products.
 
 </li>
 
 <li>
 
 Support branches in addressing operational challenges impacting digital leads and product performance.
 
 </li>
 
 <li>
 
 Participate in field visits, when needed, to low-performing branches to help identify operational gaps and improvement opportunities.
 
 </li>
 
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree, preferably in Business, Finance, Information Systems, or a related field.
 
 </li>
 
 <li>
 
 Good analytical skills with attention to detail.
 
 </li>
 
 <li>
 
 Good communication and coordination skills.
 
 </li>
 
 <li>
 
 Proficient in Microsoft Excel and Microsoft Office tools; basic reporting skills are required.
 
 </li>
 
 <li>
 
 Willingness to conduct field visits and work closely with branch teams.
 
 </li>
 
 <li>
 
 Basic understanding of fintech products or digital financial services is a plus.
 
 </li>
 </ul>
</div>

Fintech Operations Specialist

Taraki

<div>
 Our client,
 
 Blink Co
 
 is looking for a
 
 POS Implementation Specialist
 
 in
 
 Karachi
 
 
 
 
 Location:
 
 Field-based &ndash; Islamabad / Karachi / Lahore
 
 
 
 Team:
 
 Operations &amp; Deployments
 
 
 
 About The Role
 
 
 
 This is a
 
 hands-on, on-ground role
 
 where you bring Blink POS to life at client locations. Youll install hardware, configure software, train staff, and ensure smooth go-live. You are the bridge between product and real-world operations.
 
 
 
 What Youll Do
 
 
 
 <ul>
 <li>
 Install and configure POS hardware (terminals, printers, scanners)
 </li>
 <li>
 Set up Blink POS software for clients
 </li>
 <li>
 Train store teams on system usage
 </li>
 <li>
 Troubleshoot on-site issues and ensure operational readiness
 </li>
 <li>
 Coordinate with support and product teams for escalations
 </li>
 <li>
 Ensure successful client go-lives
 
 
 
 </li>
 </ul>
 
 What Were Looking For
 
 
 
 <ul>
 <li>
 Technical aptitude and comfort with hardware/software setups
 </li>
 <li>
 Strong communication skills for client training
 </li>
 <li>
 Problem-solving mindset under pressure
 </li>
 <li>
 Willingness to travel within city/region
 </li>
 <li>
 Experience in POS, IT support, or field operations preferred
 
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with retail or F&amp;B operations
 </li>
 <li>
 Basic networking knowledge
 
 </li>
 </ul>
</div>

POS Implementation Specialist - Blink Co

Naval Air Warfare Center Training Systems Division (NAWCTSD)

<div>
 Position Description
 
 
 You will serve as a Lead Logistics Management Specialist in the Supply Support Branch, Integrated Products Division, Sustainment Department of NAWCTSD ORLANDO.
 
 
 Position Duties/Responsibilities
 
 
 <ul>
 <li>
 You will lead and coordinate the execution of the assigned training systems efforts for the acquisition, procurement, and/or support of customer solutions.
 </li>
 <li>
 You will take the lead in identifying and resolving complex supply support problems and propose solutions to resolve such problems.
 </li>
 <li>
 You will identify and report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs to the supervisor.
 </li>
 <li>
 You will conduct detailed research and formulates metrics to capture the effectiveness of Procurement Request (PR) development, Procurement Initiation Documents (PIDs), and Technical Evaluation (Tech Eval) processes in assigned technical areas.
 </li>
 <li>
 You will assure customer requirements are accomplished within programmatic constraints.
 </li>
 <li>
 You will utilize knowledge and experience in achieving the best mix and/or design trade-off among Integrated Product Support (IPS) elements and making design decisions related to the supportability design incorporated in training systems.
 
 
 </li>
 </ul>
 Minimum Salary
 
 
 89508
 
 
 Maximum Salary
 
 
 138370
</div>

LEAD LOGISTICS MANAGEMENT SPECIALIST

Ormco

<div>
 
 Job Description
 
 
 
 Identifies, develops, manages and retains revenue-generating opportunities for the organization through the strategic and tactical sales and support of all product and service lines. Directly, or indirectly, manages the process from lead validation to product and services delivery, working with marketing, customer service, operations and delivery providers to ensure the highest level of supply chain management is delivered to customers. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 
 
 
 Job Requirements
 
 
 
 
 Product Specialist, Ormco, GCC
 
 
 
 
 Function
 
 
 
 Sales department
 
 
 
 Location
 
 
 
 RHQ MENA &ndash; Riyadh -KSA
 
 
 
 Direct Manager
 
 
 
 Regional Manager, Ortho MEA
 
 
 
 About The Company
 
 
 
 Envista is a global family with more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology.
 
 
 Ormco is the innovative partner orthodontic specialists trust to drive the future of orthodontics. A future where orthodontists have greater clinical freedom to treat patients &amp; grow to practice their way. A future made possible by Ormco&rsquo;s continuous investment in high-quality, doctor-inspired innovations for all orthodontic needs. A future backed by over 60 years of shared journeys of discovery and dedication to the art of Orthodontics. A future led by diverse, passionate professionals.
 
 
 
 Position Summary
 
 
 
 The Product Specialist is responsible for accelerating growth and adoption of the Ormco Fixed Appliances portfolio (Wires &amp; Brackets) and Spark Clear Aligners. This role combines deep product and clinical expertise with strong commercial execution to deliver exceptional customer experiences, drive market development, and support Ormco&rsquo;s leadership in orthodontics across the MEA region.
 
 
 
 Key Responsibilities
 
 
 
 
 Commercial Execution &amp; Growth
 
 
 
 <ul>
 <li>
 Drive sales growth and market penetration of Ormco Wires, Brackets, and Spark Aligners within the assigned territory
 </li>
 <li>
 Support achievement of territory objectives through effective account management, opportunity identification, and disciplined execution
 </li>
 <li>
 Partner closely with the end users, Sales Representatives and Channel Partners to execute territory and growth plans
 </li>
 <li>
 Maintain strong knowledge of competitive products, market trends, and clinical evidence by coordination with clinical and education team.
 
 
 </li>
 </ul>
 
 Customer Engagement &amp; Education
 
 
 
 <ul>
 <li>
 Build trusted relationships with orthodontists and key decision-makers
 </li>
 <li>
 Support Spark customer onboarding and ongoing case success through clinical &amp; educational team
 
 
 </li>
 </ul>
 
 Marketing &amp; Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Support execution of product launches, marketing campaigns, and promotional programs
 </li>
 <li>
 Collaborate with Marketing, Education, and Operations to ensure consistent messaging and customer experience
 </li>
 <li>
 Collect customer insights and feedback to support continuous improvement
 
 
 </li>
 </ul>
 
 Compliance &amp; Values
 
 
 
 <ul>
 <li>
 Operate with the highest standards of integrity, compliance, and professionalism, in line with Ormco and EBS.
 
 
 </li>
 </ul>
 
 Key Performance Indicators
 
 
 
 <ul>
 <li>
 Sales performance vs. target
 </li>
 <li>
 Spark Aligner case starts and active accounts
 </li>
 <li>
 Growth and penetration of Ormco Wires &amp; Brackets portfolio
 </li>
 <li>
 Quality and impact of customer engagements and KOL trainings
 </li>
 <li>
 Must possess a fluent level of the English language and other languages are a plus
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Dentistry, Biomedical Science, or related field (Dental background preferred)
 </li>
 <li>
 2&ndash;5 years&rsquo; experience in orthodontics, dental devices, or healthcare commercial roles
 </li>
 <li>
 Solid understanding of fixed orthodontics and/or clear aligner therapy
 </li>
 <li>
 Experience working with channel partners is an advantage
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Customer-centric mindset
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Learning agility and growth mindset
 </li>
 <li>
 Results-oriented with strong execution discipline
 </li>
 <li>
 Ability to work independently and manage territory priorities
 
 
 </li>
 </ul>
 
 
 Applicants may apply for this position directly via our career page.
 
 
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such an agreement and written approval in place.
 
 
 
 Operating Company
 
 
 
 Ormco
 
 
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 
 
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>

Product Specialist, Ormco GCC

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with a high employer contribution &middot;</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
This position is a field-based position based in Milwaukee, WI in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You&rsquo;ll Work On
Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
Key Responsibilities:<ul><li>
Clinical Interface: Acts as a clinical interface between the medical community and the business.</li><li>
Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.</li><li>
Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.</li><li>
Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.</li><li>
Sales Support: Provides additional back-up support to CRM Sales Representatives.</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.</li><li>
A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.</li><li>
Must have the capability to obtain certification in CRM products.</li><li>
Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.</li><li>
Familiarity with cath lab and operating room procedures and protocol</li><li>
Demonstrate advanced knowledge of cardiac pacing systems.</li><li>
Must apply engineering skills and abilities to interpret and solve complex clinical problems.</li><li>
Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.</li><li>
Must be detail-oriented and capable of working independently.</li><li>
Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.</li><li>
Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.</li></ul>
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. 
The base pay for this position is $61,300.00 &ndash; $122,700.00. In specific locations, the pay range may vary from the range posted.</div>

Clinical Specialist, Cardiac Rhythm Management - Milwaukee, WI

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