product trainer

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a New Hire ZonesConnect &amp; Product Trainer in the PK Sales Enablement department, you will play a crucial role in executing the training plans for onboarding new hires and providing continuous education for our tenured sellers. Your primary focus will be on enabling new hires through diverse learning formats, ensuring they meet and exceed their initial goals in digital adoption and client acquisition.
 
 
 What you&rsquo;ll do as the New Hire Zones Connect &amp; Product Trainer:
 
 
 Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify training needs and ensure that training that ramps new hire AEs to achieving goals is executed.
 </li>
 <li>
 Create and deliver training programs, workshops, and coaching sessions that align with the company's goals and values.
 </li>
 <li>
 Meet and exceed initial new hire goals.
 </li>
 <li>
 Execute New Hire's learning plan for Digital adoption of ZonesConnect- including how to position, value proposition, and how to drive consumption (special pricing, offers).
 </li>
 <li>
 Execute New Hire's learning plan for Client acquisition &ndash; which includes the discussion tracks on obtaining standards and navigating client conversations. Including value proposition and digital experience.
 </li>
 <li>
 Collaborate with Sales leadership to drive alignment.
 </li>
 <li>
 Evaluate the effectiveness of training and make continuous improvements based on feedback and data analysis.
 </li>
 <li>
 Inspect results that gauge the progress of training plans provide gap awareness/mitigation to obtain ramp and, ultimately, WIG achievement.
 </li>
 <li>
 Develop a method of evangelizing successes through AE competition/recognition and building best practices.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure alignment between training efforts and overall company objectives.
 </li>
 <li>
 Provide high-quality and engaging training sessions as a consistent staple.
 </li>
 <li>
 Be accountable for resources used during training &ndash; both accuracy and relevancy &ndash; and provide feedback for training material updates.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Information Technology, Commerce, or any related field.
 </li>
 <li>
 Proven experience in training, talent development, or a related field, with a strong background in sales.
 </li>
 <li>
 Experience with E-commerce platform, CRM Application, sales methodologies like QBS and Objection Handling.
 </li>
 <li>
 Exceptional coaching and mentoring skills, with the ability to motivate and inspire individuals to reach their full potential and achieve goals.
 </li>
 <li>
 Excellent communication and presentation abilities, both written and verbal.
 </li>
 <li>
 Strong project management skills to plan and execute Training development initiatives effectively.
 </li>
 <li>
 Analytical and data-driven mindset to assess program effectiveness and make data-backed improvements.
 </li>
 <li>
 Ability to work collaboratively and build relationships across all levels of the organization.
 </li>
 <li>
 Passion for staying current on industry trends and best practices in developing a Sales Team.
 </li>
 <li>
 Demonstrated commitment to promoting diversity, equity, and inclusion within the Training programs.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)
</div>

New Hire Zones Connect & Product Trainer

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
As a New Hire ZonesConnect &amp; Product Trainer in the PK Sales Enablement department, you will play a crucial role in executing the training plans for onboarding new hires and providing continuous education for our tenured sellers. Your primary focus will be on enabling new hires through diverse learning formats, ensuring they meet and exceed their initial goals in digital adoption and client acquisition. 
What you&rsquo;ll do as the New Hire Zones Connect &amp; Product Trainer:
Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
 
Key Responsibilities<ul><li>
Identify training needs and ensure that training that ramps new hire AEs to achieving goals is executed.</li><li>
Create and deliver training programs, workshops, and coaching sessions that align with the company's goals and values.</li><li>
Meet and exceed initial new hire goals.</li><li>
Execute New Hire's learning plan for Digital adoption of ZonesConnect- including how to position, value proposition, and how to drive consumption (special pricing, offers).</li><li>
Execute New Hire's learning plan for Client acquisition &ndash; which includes the discussion tracks on obtaining standards and navigating client conversations. Including value proposition and digital experience.</li><li>
Collaborate with Sales leadership to drive alignment.</li><li>
Evaluate the effectiveness of training and make continuous improvements based on feedback and data analysis.</li><li>
Inspect results that gauge the progress of training plans provide gap awareness/mitigation to obtain ramp and, ultimately, WIG achievement.</li><li>
Develop a method of evangelizing successes through AE competition/recognition and building best practices.</li><li>
Collaborate with cross-functional teams to ensure alignment between training efforts and overall company objectives.</li><li>
Provide high-quality and engaging training sessions as a consistent staple.</li><li>
Be accountable for resources used during training &ndash; both accuracy and relevancy &ndash; and provide feedback for training material updates.</li></ul>
What you will bring to the team:
Qualifications<ul><li>
Bachelor&rsquo;s degree in business administration, Information Technology, Commerce, or any related field.</li><li>
Proven experience in training, talent development, or a related field, with a strong background in sales.</li><li>
Experience with E-commerce platform, CRM Application, sales methodologies like QBS and Objection Handling.</li><li>
Exceptional coaching and mentoring skills, with the ability to motivate and inspire individuals to reach their full potential and achieve goals.</li><li>
Excellent communication and presentation abilities, both written and verbal.</li><li>
Strong project management skills to plan and execute Training development initiatives effectively.</li><li>
Analytical and data-driven mindset to assess program effectiveness and make data-backed improvements.</li><li>
Ability to work collaboratively and build relationships across all levels of the organization.</li><li>
Passion for staying current on industry trends and best practices in developing a Sales Team.</li><li>
Demonstrated commitment to promoting diversity, equity, and inclusion within the Training programs.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)</div>

Fusion BPO Services

<div>Are you searching for trainer jobs in Navi Mumbai or learning &amp; development roles in Mumbai, Maharashtra? Fusion CX is hiring a Trainer for a seller support process in Mumbai. This role is ideal for professionals who excel in designing training programs, developing learning content, and improving workforce capability within a dynamic contact center environment. Apply now and join us as a Trainer for the seller support team of a leading client in Fusion CX in Mumbai.
<h2 class="jobSectionHeader">Job Description:</h2>
About the Role
As a Trainer &ndash; Seller Support, you will evaluate employee performance, identify skill gaps, and design structured learning programs that strengthen operational readiness. You will create engaging training content, conduct delivery sessions, and ensure that all learning materials align with process updates, product changes, and business objectives.
Key Responsibilities
<ul><li>Assess employee skills, identify training needs, and develop structured training plans.</li>
<li>Design and deliver training modules, including e-learning, workshops, and classroom sessions.</li>
<li>Prepare user manuals, learning guides, presentations, and online resources.</li>
<li>Keep training content updated with new product information, trends, and process revisions.</li>
<li>Measure training effectiveness through feedback, assessments, and performance metrics.</li>
<li>Collaborate with subject matter experts and operations teams to ensure training relevance and accuracy.</li>
<li>Support continuous learning by coaching teams and reinforcing key behaviors.</li>
<li>Maintain structured documentation of training plans, attendance, assessments, and reports. 
Note: Responsibilities may evolve based on business needs.</li>
</ul><h2 class="jobSectionHeader">Job Requirements:</h2>
<ul><li>Education: Bachelor&rsquo;s degree in any relevant field.</li>
<li>Experience: Minimum 2 years of experience as a trainer in e-commerce, seller support, or customer service domains.</li>
<li>Prior experience supporting e-commerce seller support or sales processes is required.</li>
<li>Strong presentation, communication, and interpersonal skills.</li>
<li>Proficiency with multimedia learning tools and training platforms.</li>
<li>Familiarity with Learning Management Systems (LMS).</li>
<li>Proficiency in Microsoft Office Suite or similar software.</li>
<li>Ability to manage multiple training batches in a fast-paced WFO environment.</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
Be part of a learning-focused team that shapes performance and service excellence.
<ul><li>Lead impactful training programs that improve agent capability and customer experience.</li>
<li>Work closely with operations and SMEs to deliver high-quality enablement.</li>
<li>Build expertise in instructional design, content development, and digital learning tools.</li>
<li>Grow your career within a supportive, performance-driven organization in Maharashtra.</li>
</ul>If you are looking for trainer jobs in Mumbai or want to advance your learning &amp; development career in Maharashtra, apply now and help empower teams at Fusion CX.</div>

Trainer – Seller Support (Training & Enablement) – Mumbai, India

<div>Are you passionate about empowering others through training? Do you have experience in the e-commerce sector and a background in training customer service teams? Step beyond the ordinary if you&rsquo;re looking for BPO trainer jobs in Kalyani or call center trainer jobs in Kalyani! Fusion CX has the perfect opportunity for you at Kalyani to join our team as an Ecommerce process trainer to build a CX specialist workforce ready to redefine customer experiences! We are seeking an experienced Ecommerce trainer in Kalyani who can develop and deliver impactful training sessions. At Fusion CX, we&rsquo;re focused on developing talent and driving performance, ensuring that every team member is equipped with the skills they need to excel. Join us and help create outstanding customer experiences!
<h2 class="jobSectionHeader">Job Description</h2>
Key Responsibilities of the Ecommerce trainer in Fusion CX Kalyani:
<ul><li>Responsible for conducting end-to-end training programs</li>
<li>Deliver classroom and blended programs that add value to the learner and their business area</li>
<li>Conduct refresher sessions to improve/maintain the CORE skills of the Customer Service CSRs on the operations floor</li>
<li>Preparing and designing Training Materials</li>
<li>Generates training reports</li>
<li>Train new Customer Service CSRs in the area of Customer Service Skills/ Process Knowledge/Product Knowledge etc (CORE Training)</li>
<li>Respond to and resolve issues arising out of interactions with Operations</li>
<li>Conduct timely meetings with different LOBs to ensure open communication and devise an action plan to address issues/ concerns raised.</li>
<li>Floor support as per the process requirements</li>
<li>Coordination with different LOBs in preparation for TNA</li>
<li>Feedback and sessions are to be conducted as per the requirement</li>
<li>BQM Management</li>
<li>Nesting Compliance.</li>
</ul><h2 class="jobSectionHeader">Job Requirements</h2>
Skills and qualifications required to thrive as an Ecommerce process trainer in Fusion CX Kalyani:
<ul><li>Graduate in any field</li>
<li>Min 1-2 years of experience in the telecom process/BPO industry (on paper)</li>
<li>Willing to work in 24*7 shifts and 6 days a week. Ability to Work Flexible Schedules and Shifts.</li>
<li>Excellent written, oral, and presentation skills, as well as proficiency in MS Office products.</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
At Fusion CX, we believe in growth, learning, and making a real impact. As an E-Commerce Trainer in Kalyani, you&rsquo;ll have the opportunity to shape the future of customer service teams while enjoying the perks of a supportive, innovative work environment. If you&rsquo;re considering Process trainer jobs, BPO trainer jobs in Kalyani, or call center trainer jobs in Kalyani, join us and contribute to training and building a CX specialist workforce that transforms customer experiences around the globe.
Here&rsquo;s why you should join us as an Ecommerce trainer in Kalyani:
<ul><li>Competitive Pay &amp; Benefits: Enjoy an attractive salary package along with benefits that reward your contributions.</li>
<li>Endless Growth Opportunities: Benefit from professional development, leadership training, and career advancement.</li>
<li>Collaborative Culture: Be part of a diverse and motivated team where your ideas and efforts are valued.</li>
</ul>Ready to take your training career to the next level? Apply now and become part of a forward-thinking company transforming customer experiences!</div>

Trainer – ECommerce – Kalyani

<div>If you are exploring a BPO trainer job vacancy in Kolkata or looking to grow your career in call center learning and development teams within an E-commerce customer experience operation, this role offers the chance to shape skills, strengthen capability, and elevate performance across teams. Fusion CX is hiring a Trainer who brings structure, clarity, and energy to the learning environment. Join us now!
<h2 class="jobSectionHeader">Job Description:</h2>
About the Role
The Trainer is responsible for delivering end-to-end training programs that support onboarding, upskilling, performance improvement, and operational readiness. You will design training content, facilitate classroom and blended modules, support nesting performance, and collaborate with operations to address learning needs across the floor.
Key Responsibilities
<ul><li>Deliver classroom and blended training sessions for new hires and existing team members.</li>
<li>Conduct refresher programs to strengthen core customer service, process knowledge, and product understanding.</li>
<li>Prepare, update, and design training materials aligned with business requirements.</li>
<li>Generate training reports and maintain accurate documentation.</li>
<li>Provide floor support to reinforce learning and ensure smooth transition from training to operations.</li>
<li>Coordinate with different LOBs to complete Training Needs Analysis (TNA).</li>
<li>Conduct feedback sessions and performance discussions as required.</li>
<li>Partner with operations to resolve training-related queries and recommend capability improvements.</li>
<li>Support BQM initiatives and ensure nesting compliance. 
Responsibilities may evolve based on business requirements.</li>
</ul><h2 class="jobSectionHeader">Job Requirements:</h2>
<ul><li>Education: Graduation</li>
<li>Strong communication and presentation skills.</li>
<li>Experience in training or learning facilitation preferred.</li>
<li>Ability to create structured training content and deliver engaging sessions.</li>
<li>Good stakeholder management across training, operations, and quality teams.</li>
<li>Comfortable working in a fast-paced operations environment with defined throughput goals.</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
Kolkata is home to a vibrant and growing CX talent ecosystem, and this role places you at the heart of capability building.
<ul><li>Lead impactful training programs that shape learner success.</li>
<li>Work closely with operations and quality teams to drive continuous improvement.</li>
<li>Contribute to a culture where growth, learning, and teamwork are central.</li>
</ul>If you are searching for a trainer job vacancy in Kolkata or want to advance your career in BPO training or call center learning and development process, this opportunity offers both structure and growth.</div>

Trainer – E-Commerce – Kolkata, India

Cvent

<div>
 
 Cvent is an exciting, fast-growing tech company that provides industry-leading software to event professionals around the world. Our suite of services - online event registration, venue selection, mobile apps, email marketing, web surveys, and targeted hotel advertising opportunities - have positioned us as a major player in the estimated $565 billion global meetings and events industry.
 
 
 
 
 
 The Client Trainer for Passkey will be responsible for delivering high-quality training and education to Cvent&rsquo;s clients on the Passkey product suite. This role involves designing, developing, and delivering instructor-led and virtual training sessions to ensure clients are proficient in using Passkey solutions effectively. The trainer will collaborate closely with internal stakeholders, including Product Development and Client Services teams, to ensure the training content is accurate, up-to-date, and aligned with client needs.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Deliver instructor-led and web-based training sessions to clients on Cvent Passkey, ensuring clarity, engagement, and effective knowledge transfer.
 </li>
 <li>
 Conduct needs assessments and front-end analysis to identify client training requirements and performance gaps related to Passkey.
 </li>
 <li>
 Develop and maintain comprehensive training materials, including instructor guides, presentations, and e-learning content tailored to client audiences.
 </li>
 <li>
 Serve as a subject matter expert (SME) on Passkey, staying current with product updates, features, and best practices.
 </li>
 <li>
 Collaborate with Product Development and Client Services teams to communicate client feedback and requests for new features or training improvements.
 </li>
 <li>
 Manage scheduling and logistics for client training sessions, ensuring timely delivery and adherence to service level agreements (SLAs).
 </li>
 <li>
 Support ad-hoc training requests and provide ongoing client support to enhance product adoption and customer success.
 </li>
 <li>
 Promote the value of training programs and serve as a trusted advisor to clients, building strong relationships and brand awareness for the Learning &amp; Development team.
 </li>
 <li>
 Participate in continuous improvement initiatives to enhance training delivery methods, including leveraging digital learning tools and AI where applicable.
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements/Qualifications
 
 
 
 
 
 <ul>
 <li>
 Graduate or have a master&rsquo;s degree in any field
 </li>
 <li>
 Proven experience in client-facing training roles, preferably in technology or SaaS product environments.
 </li>
 <li>
 Prior knowledge of Event and Hospitality Management industry is highly desirable.
 </li>
 <li>
 Experience in customer success roles for onboarding clients in product training shall be considered
 </li>
 <li>
 Excellent presentation, communication, and interpersonal skills.
 </li>
 <li>
 Must have experience in designing, developing, and delivering training material, developing a training strategy.
 </li>
 <li>
 Proficiency with training technologies and learning management systems (LMS).
 </li>
 <li>
 Ability to analyze client needs and translate them into effective training solutions.
 </li>
 <li>
 Comfortable delivering training in both virtual and in-person formats.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple training sessions and priorities.
 </li>
 <li>
 Passion for learning and development, with a commitment to helping clients succeed.
 </li>
 </ul>
 
 
</div>

Client Trainer

Madi International

<div>
 Madi International is a leading name in the beauty and personal care industry across the GCC, representing world-renowned brands in skin care, hair care, cosmetics, and spa solutions. With innovation and excellence at our core, we aim to empower beauty professionals and deliver exceptional customer experiences.
 
 
 
 Role Overview:
 
 
 
 We are seeking a passionate and knowledgeable
 
 Skin Care Sales Trainer (Female)
 
 to join our team in Qatar. In this role, you will be responsible for delivering professional training sessions, boosting product knowledge, and driving sales performance across our skin care portfolio.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Conduct in-depth training sessions for sales teams and clients on skin care products and treatments.
 </li>
 <li>
 Develop customized training materials and strategies aligned with brand guidelines.
 </li>
 <li>
 Provide on-site support and coaching to retail and salon staff to enhance sales techniques.
 </li>
 <li>
 Monitor training effectiveness and sales performance to ensure continuous improvement.
 </li>
 <li>
 Stay updated on the latest trends in skin care and beauty to maintain competitive edge.
 </li>
 <li>
 Collaborate with the sales and marketing team to align training with promotional goals.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Female candidate (as per position requirement)
 </li>
 <li>
 Proven experience as a trainer or educator in the beauty or skin care industry.
 </li>
 <li>
 Strong understanding of skin care products, treatments, and skin types.
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills.
 </li>
 <li>
 Ability to motivate and inspire teams to achieve sales goals.
 </li>
 <li>
 Fluent in Arabic and English
 
 </li>
 </ul>
</div>

Skin Therapist-Sales Trainer

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New Hire Zones Connect & Product Trainer

New Hire Zones Connect & Product Trainer

Trainer – Seller Support (Training & Enablement) – Mumbai, India

Trainer – ECommerce – Kalyani

Trainer – E-Commerce – Kolkata, India

Client Trainer

Skin Therapist-Sales Trainer