production support analyst

First American

<div><h2 class="jobSectionHeader">Who We Are</h2>
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<h2 class="jobSectionHeader">
What We Do</h2>
Come join our team as a Production Support Analyst Associate - Remote based! The Production Support Analyst Associate works in a production environment that specifically deals with escrow related transactions. This position functions as a key contact supporting internal and external clients and is responsible for providing exceptional customer and software support.
What You'll Do<ul><li>
Ensures exceptional customer service for our customers</li><li>
Maintains email inbox and online chat support by reading, opening/documenting information into tickets and either resolving or escalating to proper person or department.</li><li>
Multiple platforms used for communication &ndash; Outlook, Microsoft Teams, Zendesk</li><li>
Provides first level accurate and creative solutions to customer issues up to moderate nature to ensure customer productivity and escalates as necessary.</li><li>
Responds to customer requests within the required SLA; provides follow up when needed</li><li>
Maintains a current knowledge of relevant products (software and hardware) and support policies in order to provide accurate solutions to customers.</li><li>
May perform additional duties relating to specific First American applications as assigned.</li><li>
May train / provide guidance to less experienced team members.</li></ul>
What You'll Bring<ul><li>
Comprehensive knowledge of escrow transactions and client operating systems.</li><li>
Familiarity with MS Office products (Word, Excel, Outlook, Visio, Teams)</li><li>
Familiarity with supported production support software, environments, and methodology</li><li>
Zendesk experience is preferred</li><li>
Excellent communication, problem solving skills and telephone etiquette.</li><li>
Written, verbal and interpersonal skills in order to communicate with a wide range of internal and external customers in a professional manner.</li><li>
Ability to organize multiple tasks simultaneously and streamline workflow management.</li><li>
Detail oriented, error intolerant environment</li><li>
High School diploma or equivalent</li><li>
AA/AS degree preferred.</li><li>
2+ years of escrow related work</li><li>
2+ years customer service-related work</li></ul><div>
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</div><div>
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
</div><div>First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
</div><h2 class="jobSectionHeader">What We Offer</h2>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it&rsquo;s the right thing to do, but also because it&rsquo;s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Associate Production Support Analyst (Remote, 8am-5pm PST)

Medline Industries

<div>Job Summary
We are looking for a Production Support Analyst with strong hands-on experience in UiPath RPA, Document Understanding, and emerging Agentic AI solutions. The role focuses on supporting, stabilizing, and enhancing automation and AI-driven processes in production environments. You will work closely with development, business, and infrastructure teams to ensure high availability, reliability, and continuous improvement of automation solutions.
Job Description
Experience:
<ul><li>3&ndash;5 Years
</li></ul>Daily Responsibilities:
RPA &amp; Agentic AI Support (Primary Focus)
<ul><li>Provide L2/L3 production support for UiPath bots and Agentic AI-driven workflows
</li><li>Support Document Understanding pipelines (classification, extraction, validation issues)
</li><li>Monitor bot and agent execution, identify failures, and perform root cause analysis (RCA)
</li><li>Troubleshoot queue failures, bot breakdowns, credential issues, and orchestration failures
</li><li>Assist in maintaining AI decision flows, agent handoffs, and execution consistency
</li></ul>Development &amp; Enhancement
<ul><li>Design and enhance automation workflows with robust exception handling and retry mechanisms
</li><li>Support end-to-end automation lifecycle (development, testing, deployment, production support)
</li><li>Implement improvements to increase bot/agent efficiency and reduce failure rates
</li></ul>UiPath Platform Expertise
<ul><li>Work extensively with:
<ul><li>UiPath Orchestrator (Queues, Jobs, Triggers, Assets, Logs)
</li><li>Unattended bots (primary), with exposure to attended bots
</li></ul></li><li>Debug and optimize automation workflows and production issues
</li><li>Support integrations with enterprise systems (e.g., SAP, AS400, web applications)
</li></ul>Production Monitoring &amp; Incident Management
<ul><li>Monitor automation processes and ensure SLA compliance
</li><li>Handle incident management, problem management, and change requests
</li><li>Review logs, identify patterns, and implement preventive fixes
</li><li>Enhance alerting and monitoring mechanisms for proactive issue resolution
</li><li>Collaborate with Business Analysts, Developers, and Infra teams
</li><li>Participate in release planning and production deployment activities
</li><li>Maintain runbooks, SOPs, and knowledge base documentation
</li><li>Ensure adherence to governance and automation standards
</li></ul>Basic Qualifications / Requirements
<ul><li>3&ndash;5 years of experience in RPA development and production support
</li><li>Strong hands-on experience with:
<ul><li>UiPath (Orchestrator, workflows, debugging)
</li><li>UiPath Document Understanding
</li><li>Exposure to Agentic AI / AI-driven automation concepts
</li></ul></li><li>Experience supporting production environments (incident, problem, change management)
</li><li>Knowledge of:
<ul><li>SQL and relational databases
</li><li>API integrations and data handling
</li></ul></li><li>Experience with SAP / AS400 integrations is a plus
</li><li>Familiarity with programming/scripting (VB.NET, Python, or similar)
</li><li>Strong analytical and troubleshooting skills
</li></ul>Preferred / Nice-to-Have Skills
<ul><li>Exposure to Microsoft ecosystem :
<ul><li>Azure services
</li><li>Power BI / Power Platform
</li><li>Copilot / AI services
</li></ul></li><li>Experience with:
<ul><li>Azure Kubernetes Service (AKS) or containerized environments
</li><li>DevOps pipelines (CI/CD, release management)
</li></ul></li><li>Knowledge of Enterprise Monitoring &amp; Observability :
<ul><li>Application Insights
</li><li>Azure Monitor
</li><li>Logging frameworks and alerting systems
</li></ul></li><li>Understanding of:
<ul><li>Agent frameworks and AI orchestration architectures
</li><li>Data platforms (e.g., Cosmos DB, ADLS, Fabric)
</li></ul></li></ul>Key Competencies
<ul><li>Strong troubleshooting and debugging mindset
</li><li>Ability to work in Agile/Scrum environments
</li><li>Effective communication with technical and business teams
</li><li>Proactive approach to monitoring and issue prevention
</li><li>Ability to correlate technical failures with business impact
</li></ul>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$92,000.00 - $138,000.00 Annual
The actual salary will vary based on applicant&rsquo;s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We&rsquo;re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.</div>

Production Support Analyst – UiPath RPA & Agentic AI

<div>
 
 Who We Are
 
 
 
 Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
 
 
 
 What We Do
 
 
 
 Come join our team as a Production Support Analyst Associate - Remote based! The Production Support Analyst Associate works in a production environment that specifically deals with escrow related transactions. This position functions as a key contact supporting internal and external clients and is responsible for providing exceptional customer and software support.
 
 
 There are three available shifts for this role: 8:00 am- 5:00 pm PST, 6:30 am- 3:30 am PST, or 9:30 am - 6:30 pm PST.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Ensures exceptional customer service for our customers
 </li>
 <li>
 Maintains email inbox and online chat support by reading, opening/documenting information into tickets and either resolving or escalating to proper person or department.
 </li>
 <li>
 Multiple platforms used for communication &ndash; Outlook, Microsoft Teams, Zendesk
 </li>
 <li>
 Provides first level accurate and creative solutions to customer issues up to moderate nature to ensure customer productivity and escalates as necessary.
 </li>
 <li>
 Responds to customer requests within the required SLA; provides follow up when needed
 </li>
 <li>
 Maintains a current knowledge of relevant products (software and hardware) and support policies in order to provide accurate solutions to customers.
 </li>
 <li>
 May perform additional duties relating to specific First American applications as assigned.
 </li>
 <li>
 May train / provide guidance to less experienced team members.
 
 
 </li>
 </ul>
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 Comprehensive knowledge of escrow transactions and client operating systems.
 </li>
 <li>
 Familiarity with MS Office products (Word, Excel, Outlook, Visio, Teams)
 </li>
 <li>
 Familiarity with supported production support software, environments, and methodology
 </li>
 <li>
 Zendesk experience is preferred
 </li>
 <li>
 Excellent communication, problem solving skills and telephone etiquette.
 </li>
 <li>
 Written, verbal and interpersonal skills in order to communicate with a wide range of internal and external customers in a professional manner.
 </li>
 <li>
 Ability to organize multiple tasks simultaneously and streamline workflow management.
 </li>
 <li>
 Detail oriented, error intolerant environment
 </li>
 <li>
 High School diploma or equivalent
 </li>
 <li>
 AA/AS degree preferred.
 </li>
 <li>
 2+ years of escrow related work
 </li>
 <li>
 2+ years customer service-related work
 
 
 </li>
 </ul>
 Pay Range: $23.37 - $31.15 Hourly, Remote
 
 
 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
 
 
 <ul>
 <li>
 Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
 
 
 </li>
 </ul>
 First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
 
 
 First American intends to conduct a review of an applicant&rsquo;s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
 
 
 
 What We Offer
 
 
 
 By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it&rsquo;s the right thing to do, but also because it&rsquo;s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
 
 
 Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
</div>

Associate Production Support Analyst (Remote, 8am-5pm, 9:30am-6:30pm, or 6:30am-3:30pm PST)

Crum & Forster

<div>
 
 Crum &amp; Forster Company Overview
 
 
 
 
 Crum &amp; Forster (C&amp;F)
 
 , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&amp;F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
 
 
 Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the
 
 2025-2026 Great Place to Work &reg; Award
 
 for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
 
 
 C&amp;F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum &amp; Forster, please visit our website: www.cfins.com.
 
 
 
 Job Summary
 
 
 
 
 Job Description
 
 
 
 Seeking an entry-level Business Analyst with a strong interest in production support and project management. This role is ideal for a detail-oriented problem solver who thrives in a dynamic environment and is eager to learn the fundamentals of project management.
 
 
 The Business Analyst will provide day-to-day support for our technology platforms, ensuring smooth and reliable operations through timely identification and resolution of production issues. In this role, you will collaborate closely with digital, data science, underwriting, and operations teams to support ongoing production activities, coordinate small projects, drive process improvements, and assist with system testing. The successful candidate will be highly motivated, possess an entrepreneurial spirit, have a service mentality, and be comfortable in a fast-paced environment.
 
 
 The Business Analyst is a member of the Transportation and Sharing Economy Operations&rsquo; team, which will support technology platforms across the department. Transportation and Sharing Economy underwrites admitted and non-admitted Auto, General Liability, and Excess/Umbrella lines of business.
 
 
 
 What You Will Do
 
 
 
 
 Production Support:
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for user-reported issues, questions, and requests related to production systems.
 </li>
 <li>
 Troubleshoot, investigate, and resolve production issues, escalating as needed and ensuring timely communication with stakeholders.
 </li>
 <li>
 Monitor system health and performance, proactively identifying and addressing potential problems.
 </li>
 <li>
 Document and track issues, resolutions, and recurring trends to support continuous improvement.
 
 
 </li>
 </ul>
 
 Entry-Level Project Management
 
 
 
 <ul>
 <li>
 Assist in coordinating small-scale projects and process enhancements, including scheduling meetings, tracking action items, and updating project documentation.
 </li>
 <li>
 Gather and document business requirements and user stories in a clear and concise manner.
 </li>
 <li>
 Support backlog management by assisting in organizing, prioritizing, and tracking tasks to maximize business value.
 </li>
 <li>
 Participate in testing and quality assurance activities to ensure successful deployment of system changes and enhancements.
 </li>
 <li>
 Communicate project and production status, roadblocks, and solutions to team members and leadership.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Documentation
 
 
 
 <ul>
 <li>
 Create and maintain process documentation, including step-by-step guides and workflow diagrams.
 </li>
 <li>
 Contribute to knowledge base articles and user support materials.
 
 
 </li>
 </ul>
 
 What You Will Bring To C&amp;F
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 1-2+ year of experience or relevant internship experience
 </li>
 <li>
 Strong interest in production support, technology operations, and project coordination.
 </li>
 <li>
 Exceptional analytical, problem-solving, and organizational skills.
 </li>
 <li>
 Ability to manage multiple tasks and priorities in a fast-paced environment.
 </li>
 <li>
 Strong communication skills, both written and verbal, with the ability to interact with technical and non-technical audiences.
 </li>
 <li>
 Willingness to learn, take initiative, and see tasks through to completion.
 </li>
 <li>
 Attention to detail and commitment to quality.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Visio, Teams).
 </li>
 <li>
 Experience with Confluence and Jira is a plus.
 </li>
 <li>
 Experience supporting insurance operations (Auto, General Liability, Excess/Umbrella) is preferred but not required.
 
 
 </li>
 </ul>
 
 What C&amp;F Will Bring To You
 
 
 
 <ul>
 <li>
 Competitive compensation package
 </li>
 <li>
 Generous 401K employer match
 </li>
 <li>
 Employee Stock Purchase plan with employer matching
 </li>
 <li>
 Generous Paid Time Off
 </li>
 <li>
 Excellent benefits that go beyond health, dental &amp; vision. Our programs are focused on your whole family&rsquo;s wellness, including your physical, mental and financial wellbeing
 </li>
 <li>
 A core C&amp;F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
 </li>
 <li>
 A dynamic, ambitious, fun and exciting work environment
 </li>
 <li>
 We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
 
 
 </li>
 </ul>
 
 At C&amp;F you will BELONG
 
 
 
 If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&amp;F, is a mindset. It&rsquo;s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.
 
 
 For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
 
 
 Crum &amp; Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $59,000 to a maximum of $94,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee&rsquo;s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
 
 
</div>

Associate Business Analyst

Optum

<div>Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:<ul><li>
Identify and remediate failed batch and real - time processing events</li><li>
Resolve incident (break/fix) tickets and open problem tickets for incident trends/defects</li><li>
Demonstrate a strong understanding of issues, including in-depth technical analysis, troubleshooting, analyzing, root cause and engaging appropriate SMEs as needed to drive incident resolution and problem management</li><li>
Execute processes and activities that focus on restoring service after an incident occurs</li><li>
Create and drive permanent solutions and improvements after root cause is identified</li><li>
Identify opportunities for automation and operational efficiencies</li><li>
Monitor the environment's health and drive improvements to enhance availability and performance</li><li>
Ability to influence and gain support from all levels of Management</li><li>
Ensure support readiness prior to the deployment of any change to the production environment</li><li>
Customer service orientation is key</li><li>
Collaborate daily with internal business partners, engineering teams and other technology professionals</li><li>
Create and share technical knowledge documentation</li><li>
Installations, upgrades and release/deployment support</li><li>
Ability to adhere to an on-call cycle on monthly basis</li><li>
AI User: Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation</li></ul>
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
High School Diploma/GED (or higher)</li><li>
2+ years of experience troubleshooting in an analytical setting</li><li>
2+ years of experience with Linux CLI and Shell Scripting</li><li>
2+ years of MSSQL and DB2 experience</li><li>
1+ years of experience as a Production Support Analyst</li><li>
1+ years of experience with CI/CD tools</li><li>
Ability to work on call on a rotational basis (1 week every 5 weeks)</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's Degree</li><li>
Jenkins and GitHub experience</li><li>
Experience supporting/developing applications based on either C# or Python</li><li>
Datadog monitoring experience</li><li>All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 
#RPO #GREEN</div>

Tech Support Analyst

Boeing

<div>At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes Production Engineering Team is hiring a Mid-Level or Senior Level Staff Analyst. This position supports recruiting, hiring, and workforce management of our manufacturing engineering population across Boeing Commercial Airplane programs.
About the Team 
The Production Engineering Hiring Team is a small, fast-moving group responsible for sourcing and hiring engineers, interns, and technicians across Manufacturing Engineering, Equipment &amp; Tooling Engineering, and Numerical Control (NC) Programming. We partner closely with Talent Acquisition team, hiring managers, and university partners to build a strong, diverse pipeline of early-career and experienced technical talent.
Role Summary 
We are seeking an energetic, highly organized Staff Analyst to support our hiring operations. This person will project-manage hiring activities, engage with universities and candidates, coordinate closely with recruiters and hiring managers, schedule interviews, and create dashboards and metrics to track hiring performance. The ideal candidate is proactive, personable, and skilled at managing multiple priorities in a collaborative environment.<div><div><div><div><div><div><div><div><div>
Primary Responsibilities:</div></div></div></div></div></div></div></div></div><ul><li>
Manage end-to-end recruiting project activities for Manufacturing Engineering, Equipment &amp; Tooling, and NC Programming roles, including interns, technicians, and engineers.</li><li>
Partner with the recruiting team and hiring managers to define role requirements, timelines, and candidate screening criteria.</li><li>
Conduct outreach to candidates via email, phone, and LinkedIn; manage candidate communications and provide timely status updates.</li><li>
Coordinate interview logistics: scheduling, interviewer briefings, room/virtual meeting setup, and candidate travel arrangements when needed.</li><li>
Plan and execute university hiring trips and on-campus events (career fairs, information sessions, technical demos).</li><li>
Develop and maintain hiring performance dashboards and reports (time-to-hire, pipeline velocity, source effectiveness, diversity metrics).</li><li>
Track requisition and candidate status; ensure data integrity and compliance with hiring policies.</li><li>
Assist with employer branding materials and event collateral for campus engagements.</li><li>
Provide post-offer onboarding coordination support in partnership with HR and hiring managers.</li><li>
Continuously improve hiring processes and candidate experience through feedback and metrics-driven recommendations.</li></ul>
Basic Qualifications (Required Skills/ Experience):<ul><li>
Bachelor&rsquo;s degree (Business, Human Resources, Engineering, or a related field preferred but not required)</li><li>
2+ years&rsquo; experience in recruiting operations, talent sourcing, university relations, workforce planning, or project coordination&mdash;experience supporting technical or manufacturing hiring strongly preferred.</li><li>
Demonstrated project management skills with the ability to manage multiple concurrent hiring projects and deadlines.</li><li>
Proficiency with Microsoft Excel and PowerPoint; experience building dashboards (Smartsheet) preferred.</li><li>
Experience with Applicant Tracking Systems (ATS) and recruiting tools (LinkedIn Recruiter, Handshake, etc.) desirable.</li><li>
Ability to travel for university visits and hiring events (frequency as required).</li><li>
3 or more years of related work experience or an equivalent combination of education and experience (Mid-Level)</li></ul>
Preferred Qualifications (Desired Skills/Experience):<ul><li>
Strong written and verbal communication skills; comfortable engaging with students, candidates, hiring managers, and campus partners.</li><li>
Energetic, personable, and highly engaging&mdash;able to represent the team on campus and at events.</li><li>
Strong attention to detail and excellent organizational skills.</li><li>
Collaborative and flexible team player who thrives in a small, fast-paced environment.</li><li>
Comfortable with technical topics and able to learn basic Manufacturing/NC concepts to better engage candidates.</li><li>
5 or more years of related work experience or an equivalent combination of education and experience (Senior Level)</li></ul>
Conflict of Interest: 
Successful candidates for this job must satisfy the Company&rsquo;s Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Union:
This is a non-union-represented position.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements<ul><li>
Summary pay range for Mid-Level (Level 3): $83,300 - $112,700</li><li>
Summary pay range for Senior (Level 4): $104,500 - $141,450</li></ul> 
Applications for this position will be accepted until Mar. 25, 2026 
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a &ldquo;U.S. Person&rdquo; as defined by 22 C.F.R. &sect;120.62 is required. &ldquo;U.S. Person&rdquo; includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift 
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.</div>

Staff Analyst - Production Engineering Team (Mid-level or Senior)

Sabre Systems

<div>Responsibilities:

Sabre Systems is seeking a highly organized and detail-driven Proposal Support Analyst to join our proposal development team. In this role, you will play a hands-on part in supporting federal government proposal efforts across the full lifecycle, from early planning and coordination through final submission. Working alongside Proposal Managers, Subject Matter Experts, Technical Writers, and subcontractor partners, you will help ensure our proposals are compliant, polished, and delivered on time. This is a hybrid position requiring local presence in the Patuxent River Naval Air Station area with an expectation of working in the office approximately three days per week.<div>
Key Responsibilities:</div>
Proposal Planning and Coordination:<ul><li>
Support multiple concurrent proposal efforts across all phases of the proposal lifecycle, including pre-RFP planning, RFP release, proposal development, and final submission</li><li>
Manage data calls across internal teams and external subcontractor/teaming partners, including issuance, tracking, follow-up, and ensuring completeness of all responses</li><li>
Develop and maintain proposal schedules, action item trackers, compliance matrices, and deliverable checklists</li><li>
Track assignments, deadlines, and dependencies; proactively follow up to ensure timely completion and flag risks or gaps to the appropriate team members</li><li>
Support proposal kickoff meetings, daily status calls, color team reviews, and other proposal-related meetings; assist with facilitation and documentation as needed</li></ul>
Compliance and Quality:<ul><li>
Support RFP reviews and assist with the development of compliance matrices aligned to evaluation criteria in Sections L and M</li><li>
Assist with compliance checks across proposal volumes to ensure all solicitation requirements are addressed</li><li>
Support adherence to corporate branding, formatting, and quality standards throughout the development process</li></ul>
Editing Support:<ul><li>
Support the development of proposal content including executive summaries, transition plans, management plans, and contributor resumes</li><li>
Assist with creating templates, document formatting, proofreading, and integration of inputs across proposal volumes to produce cohesive, professional deliverables</li><li>
Review and refine RFI responses, white papers, and other proposal-related documents as needed</li></ul>
Proposal Production and Submission:<ul><li>
Manage proposal artifacts and maintain proper version control within SharePoint and other proposal repositories</li><li>
Support final production activities including file organization, naming conventions, and preparation of submission packages</li></ul>
Content Library and Knowledge Management:<ul><li>
Organize and maintain the internal proposal content library, including past performance summaries, proposal resumes, executive summaries, transition plans, management plans, and technical content</li><li>
Collaborate with Subject Matter Experts, Strategic Advisors, and Proposal Managers to ensure library content is regularly reviewed and kept current</li><li>
Partner with the Marketing team to support marketing materials and website content as needed</li><li>
Support continuous improvement of proposal processes, tools, and templates; assist with lessons learned documentation and post-submittal hot wash sessions</li></ul>
Qualifications:
<div>
Requirements:</div><ul><li>
High school diploma required; some college preferred</li><li>
Minimum of three years of administrative or proposal support experience, ideally within a government contracting environment</li><li>
Demonstrate resourcefulness and critical thinking skills to independently assess challenges, evaluate options, and drive toward solutions in a fast-paced proposal environment</li><li>
Excellent written and verbal communication skills, with strong editing, proofreading, and attention to detail</li><li>
Demonstrated ability to manage multiple priorities in a fast-paced environment with strict deadlines; must be able to work some evenings and weekends during peak proposal periods</li><li>
Proficiency with SharePoint or similar document management platforms; familiarity with proposal development tools is a plus</li><li>
Dependable, flexible, and professional, with the ability to work effectively across all levels of an organization &mdash; from executive leadership to technical subject matter experts and external partners</li><li>
Solid understanding of federal proposal processes, RFP structures, and government contracting fundamentals is a plus</li><li>
Collaborative team player with a service-oriented mindset and a commitment to quality</li><li>
An active DoD Secret Clearance or higher is required.</li><li>
Must be a U.S. Citizen</li></ul><div>
#LI-EN1</div>
Overview:
<div>
Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.</div><div> 
</div><div>With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.</div><div></div><div> 
We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.</div><div></div><div> 
EEO Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor</div><div></div><div> 
Beware of employment scams&mdash;Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn&rsquo;t end in @sabresystems.com; always apply directly at https://careers.sabresystems.com/.</div></div>

Proposal Support Analyst

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