production support engineer

HCLTech

<div>
 <ul>
 <li>
 5+ years of experience in Production Support, Service Desk, or IT Operations
 </li>
 <li>
 Act as the first point of contact for production incidents received through email, chat, or ticketing tools
 </li>
 <li>
 Log, categorize, and prioritize incidents and service requests in ServiceNow, Remedy, or JIRA
 </li>
 <li>
 Monitor system dashboards, alerts, and shared mailboxes to detect service interruptions and performance degradation
 </li>
 <li>
 Perform basic troubleshooting for applications, APIs, and backend services
 </li>
 <li>
 Execute SQL queries to validate data and ensure accuracy in system transactions
 </li>
 <li>
 Perform log analysis and Linux/Windows-level checks for incident validation
 </li>
 <li>
 Escalate unresolved issues to appropriate L2 or L3 teams while ensuring clear and complete documentation
 </li>
 <li>
 Maintain continuous communication with stakeholders on ticket progress and resolution timelines
 </li>
 <li>
 Participate in rotational shifts (24&times;7) ensuring timely updates and smooth handovers
 </li>
 <li>
 Maintain SOPs, known-error databases, and incident records for operational continuity
 </li>
 <li>
 Good understanding of ITIL processes (Incident, Problem, and Change Management)
 </li>
 <li>
 Working knowledge of Windows and Linux operating systems
 </li>
 <li>
 Familiarity with banking or financial systems (onboarding, payments, cards, loans) preferred
 </li>
 <li>
 Experience in ticketing tools like ServiceNow, Remedy, or JIRA
 </li>
 <li>
 Exposure to SQL, API validation, and JavaScript scripting
 </li>
 <li>
 Ability to prioritize, multitask, and manage incidents effectively
 </li>
 <li>
 Customer-oriented approach with strong accountability and ownership
 </li>
 <li>
 ITIL v4 Foundation certification preferred (not mandatory)
 </li>
 <li>
 Exposure to monitoring and observability tools such as Dynatrace, Grafana, or AppDynamics
 </li>
 <li>
 Willingness to work in rotational shifts, including weekends and public holidays
 </li>
 <li>
 Strong desire to progress into L2 / L3 Production Support or Application Reliability roles
 </li>
 <li>
 Self-driven, adaptable, and committed to maintaining operational stability in a fast-paced environment
 </li>
 </ul>
</div>

Production Support Engineer

<div>
 
 
 
 Purpose:
 
 
 
 
 &bull; The role of Principal Engineer will provide critical thinking and a high degree of technical innovation and attention to detail while being recognised as a trusted advisor to the team and stakeholders. The characteristics will include being versatile, displaying leadership qualities and enthusiasm to take on new problems and assist NAB in moving technology forward to benefit our customers.
 
 
 &bull; This is a production support role which requires on call duties 24x7, weekly rotated roster to restore service and applications hosted on IOD and AWS infrastructure. The role is also responsible for deployment and patching, security-updates as well as Disaster Recovery exercises that are performed out of business hours, typically on the weekends
 
 
 &bull; As well as the technical skills, we are looking for someone who is a proactive problem solver, able to work under pressure, collaborative, thrives in a team environment to achieve the right outcome for our stakeholders.
 
 
 
 
 
 
 
 Essential capabilities
 
 
 
 
 &bull; Technology Service Management using ITIL framework and practices for Incident, Change, Problem and Configuration Management &bull; Proficient in troubleshooting, diagnosing and resolving problems
 
 
 &bull;
 
 Experience in:
 
 
 
 &ndash;Application: Siebel-6 or higher with application and maintenance support (Preferred)
 
 
 &ndash;O/S: Windows, Unix/Linux
 
 
 &ndash;Cloud: AWS Infra &amp; Support in EC2, VPC, Backups
 
 
 &ndash;Database: Oracle 11g or higher, SQL, PL/SQL Developer, TOAD
 
 
 &ndash;Monitoring: Splunk, OpenSearch, Cloudwatch , AppDynamics
 
 
 &ndash;Scripting: PERL, Shell
 
 
 &ndash;Software: Rally, GitHub, ServiceNOW, Confluence, Sharepoint , MS Excel
 
 
 &ndash;Tools: IBMMQ/Middleware tools, Control-M/Batch management
 
 
 &bull; Effective documentation and communication skills
 
 
 &bull; Focus on quality and attention to detail
 
 
 &bull; Strong analytical and technical mindset to applying software solutions
 
 
 &bull; Proven ability to use relevant data analytics approaches and tools to problem-solve and trouble shoot.
 
 
 &bull; Customer focused with ability to recognise stakeholder needs
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 It is expected that the role holder will most likely have the following qualifications and experience.
 
 
 &bull; 8-10+ years Technology experience in Software, Support/Delivery (Preferred)
 
 
 &bull; 8+ years in Support role using ITIL Framework (Incident, Change, DR, Problem and Configuration Management)
 
 
 &bull; 8+ years in Oracle DB proficiency on SQL queries
 
 
 &bull; 2+ years in Cloud Azure &amp;/or AWS technology
 
 
 &bull; Experience in Agile practices for an effective team, including workflow tools such as Rally / JIRA
 
 
 &bull; It will be highly regarded if you have experience with:
 
 
 &ndash;Siebel-6 and above
 
 
 &ndash;Risk Management
 
 
 &ndash;Compliance
 
 
 &ndash;Security
 
 
 &ndash;Vulnerabilities Management
 
 
 &ndash;Network and Infrastructure
 
 
 &ndash;Certificate Management
 
 
 
 
 
 
 
 Key Accountabilities-
 
 
 
 
 &bull; Resolve incidents raised by users or caused by system failure in a timely manner and according to Service Level Agreement
 
 
 &bull; Support critical Cat-A application along with its infrastructure and user base
 
 
 &bull; Oversee &amp;/ manage critical tech-bridges whenever a critical incident occurs
 
 
 &bull; Oversee &amp; manage critical Incident &amp; Problem tickets and resolutions
 
 
 &bull; Remediation of Risk items
 
 
 &bull; Collaborate with other team, support peers and colleagues through open and honest communication with respect for others
 
 
 &bull; Prepare technical documents and/or knowledge articles to support users and stakeholders
 
 
 &bull; Understand processes and risk factors associated with Change and Incident
 
 
 &bull; Deploy code into production and provide support to other technical teams
 
 
 &bull; Comply with regulatory requirements, bank standards and internal operating policies and procedures
 
 
 
</div>

Production Support Engineer (Siebel)

Walt Disney World Resort

"We make magic." That's our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"Digital Production Support Engineer will provide digital production support engineering, scanning, and modeling, required to feed the digital production pipeline within the digital production center at Central Shops while simultaneously advancing the team into new materials, processes, and techniques. This development opportunity will be instrumental in onboarding technical services key to the success of the work center. This role is essential to the effective and efficient handoff of work between the client base and the production team to increase throughput through the production center.This is a Project Hire that will last 12 months with no guarantee of permanent placement.You will report to the Manager Manufacturing- Central ShopsWhat You Will Do<ul><li>Scanning existing parts and tools as required</li><li>Post-processing raw scan data into production parts</li><li>Surface modeling to provide assembly features helpful to production</li><li>Reverse Engineering existing mechanical parts</li><li>Setup of printers for parts production based on parts priorities and machine efficiency</li><li>Support solving and incident management of machine faults and print errors</li></ul> Required Qualifications & Skills <ul><li>Proven understanding of engineering design tools e.g. SolidWorks, Blender, Zbrush, Geomagic Design X</li><li>Experience in additive manufacturing production</li><li>Knowledge in the design of manufacturing processes for additive methods (SLS, SLA, FDM, and Objet)</li><li>Ability to proactively solve problems, adjust scope, and update management</li><li>Basic knowledge of machine design and GD&T</li><li>e.g. CNC machining, sheet metal, 3d printing, plastics, and mold design</li><li>Ability to craft "clean sheet of paper" design sensibilities</li><li>Strong verbal and written communication skills</li></ul> Preferred Qualifications <ul><li>Disney Experience</li><li>Knowledge of Industry and Disney design standards</li></ul> Education Bachelor's degree in Mechanical engineering, Manufacturing Engineering, Industrial Design, or a related discipline is preferred. Additional Information Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks.at .

Digitial Production Support Engineer-Project Hire

Matech CO

Senior Software Engineer (.NET)Location: Karsaz, KarachiMatech Consulting &amp; Outsourcing is hiring a Senior Software Engineer (.NET) with strong experience in production systems, troubleshooting, and system reliability.Responsibilities<ul><li>Monitor and support production systems</li><li>Troubleshoot incidents and perform root cause analysis</li><li>Analyze logs, metrics, and PostgreSQL queries</li><li>Improve system stability and alerting</li><li>Participate in on-call support</li></ul>Requirements<ul><li>8+ years of experience in .NET / Production Support / SRE roles</li><li>Strong debugging skills and PostgreSQL experience</li><li>Familiarity with Datadog and GCP</li><li>Knowledge of REST APIs and microservices</li></ul>Tech Stack.NET 8, ASP.NET Core, PostgreSQL, GCP, Datadog, Angular/ReactApply on Indeed by submitting your profileJob Type: Full-timePay: Rs400,000.00 - Rs500,000.00 per monthWork Location: In person

Senior Software Engineer

WFS PRO BV

Heb jij passie voor precisie, innovatie en luxe jachtbouw? Bij Royal Van Lent bouwen we wereldwijd toonaangevende superjachten. Voor ons engineering team zoeken wij een ervaren Senior Engineer Production Support die als schakel fungeert tussen Engineering en Productie. Jij zorgt dat technische oplossingen niet alleen kloppen op papier, maar ook optimaal uitvoerbaar zijn in de praktijk. Over het bedrijf Overkoepelende organisatie voor Feadship die de Recruitment regelt. Over de functie Als Senior Engineer Production Support ben je verantwoordelijk voor de kwaliteit en uitvoerbaarheid van engineering binnen onze luxe jachtprojecten. Jij begeleidt en coacht engineers en leerlingen, bewaakt technische standaarden en bent een sparringpartner voor de productie. In deze rol draag je direct bij aan de maakbaarheid, haalbaarheid en kwaliteit van onze jachten. Je werkzaamheden bestaan uit: <ul> <li>Toezicht houden op final design, detailengineering en 3D-modellen.</li> <li>Begeleiden, coachen en technisch aansturen van engineers en apprentices.</li> <li>Toetsen op naleving van regelgeving, classificatie-eisen en flag states.</li> <li>Oplossen van technische knelpunten door samenwerking met multidisciplinaire teams.</li> <li>Controleren van tekeningen en documentatie.</li> <li>Meewerken aan de ontwikkeling en verbetering van engineeringstandaarden en innovaties.</li> <li>Afstemmen met productie, leveranciers en onderaannemers over technische vereisten en haalbaarheid.</li> </ul> Wie ben jij? Je brengt mee: <ul> <li>Een afgeronde bachelor of master in Werktuigbouwkunde of vergelijkbaar.</li> <li>Minimaal 5 jaar ervaring als Engineer in de scheeps- of jachtbouw.</li> <li>Kennis van 3D AutoCAD, Teamcenter en Cadmatic.</li> <li>Goede beheersing van de Engelse taal (mondeling en schriftelijk).</li> <li>Ervaring met exterior engineering, moving equipment en equipment integration.</li> <li>Inzicht in kabel- en paneelplanning, systemen aan boord, en kennis van gewichtsbewaking en budgettering.</li> <li>Diep technisch inzicht in jachtbouw, productie- en constructieprocessen.</li> <li>Analytisch vermogen en een hoge kwaliteitsstandaard.</li> </ul> What's in it for you <ul> <li>Salaris: €4500 - €6000 afhankelijk van je ervaring.</li> <li>25 vakantiedagen.</li> <li>Reiskostenvergoeding.</li> <li>Een gezonde balans tussen werk en privé.</li> <li>Werk in een unieke omgeving omringd door 's werelds meest exclusieve jachten.</li> <li>Maak deel uit van een gepassioneerd, deskundig team dat bouwt aan de volgende generatie schepen.</li> </ul>

Senior Engineer Werktuigbouwkundige

TAWANTECH

<div>We are looking for an experienced Application Support Engineer with strong expertise in FIS Core Banking Applications and IBM Mainframe technologies. The ideal candidate will handle production support, incident troubleshooting, and maintenance of core banking modules in a high-availability environment.
Key Responsibilities:
<ul><li>Provide production support for FIS Core Banking modules (GN, ALS, IMPACS, RM, ST).
</li><li>Troubleshoot application issues and perform root cause analysis.
</li><li>Develop, modify, and support mainframe components using Z/OS, MVS, JCL, COBOL, Easytrieve, CICS, Stored Procedures.
</li><li>Write and optimize SQL queries for analysis and data extraction.
</li><li>Monitor daily batch jobs and system performance.
</li><li>Work closely with cross-functional teams and vendors for issue resolution.
</li><li>Ensure compliance with operational, security, and audit requirements.</li></ul>
Requirements<ul><li>Minimum 5+ years of experience in Production Support for FIS Core Banking Systems.</li><li>Strong hands-on knowledge of mainframe development technologies.</li><li>Good understanding of banking processes and core modules.</li><li>Excellent problem-solving and communication skills.</li><li>Familiarity with ITIL processes.</li></ul></div>

FIS Core Banking (Mainframe)

Eriez

<div>About Us :
Eriez is a global leader in separation technologies, committed to innovation and excellence since 1942. Our advanced technology solutions span various industries, including mining, food processing, and recycling. With a skilled workforce of over 900 employees, we aim to provide reliable and effective solutions to our clients worldwide. Headquartered in Erie, Pennsylvania, we operate through numerous subsidiaries and a vast network of sales representatives.
About Role:
The Engineer &ndash; Electrical Production &amp; Maintenance is responsible for supporting electrical production activities and ensuring reliable operation of plant electrical systems and utilities. The role involves coordination with Production, Quality, and external vendors to enable timely execution of manufacturing plans, while also driving preventive and breakdown maintenance, electrical safety, statutory compliance, and continuous improvement initiatives. All activities must meet Eriez standards for safety, quality, and productivity.
Reports to: Head - Production 
Duties:
Production Activities:<ul><li>
Assembling and wiring electrical control panels as per approved drawings and production schedules.</li><li>
Taking BOM printouts from SAGE based on Sales Orders, raising MRNs, and issuing required materials from stores.</li><li>
Inspecting incoming electrical materials against Sales Orders and approving GRNs in coordination with stores.</li><li>
Raising Material Requisitions (MR) for production-related electrical items and consumables.</li><li>
Arranging internal wiring required for equipment and machine run testing. 
Supporting assembly, testing, and inspection of electrical equipment and machines.</li><li>
Coordinating with Production and QC teams during equipment testing, including electrical measurements, functional checks, and performance validation.</li><li>
Coordinating with external vendors for control panel assembly, wiring, and testing activities.</li><li>
Coordinating with automation vendors for PLC, HMI, and control system programming and explaining equipment functionality to internal teams.</li><li>
Visiting vendor locations for inspection and validation of electrical control panels and assemblies.</li><li>
Handing over completed equipment, machines, and electrical spares against Sales Orders by raising MRs and coordinating with dispatch as per the dispatch plan. 
Preparing and maintaining production-related electrical documentation as per ISO and QSM requirements.</li></ul>
Maintenance &amp; Utility Activities:<ul><li>
Planning and executing preventive, predictive, and breakdown maintenance of factory and office equipment, machines, electrical panels, and utilities.</li><li>
Monitoring and maintaining EB power factor for office and factory facilities.</li><li>
Coordinating with EB authorities during power failures, shutdowns, and major electrical breakdowns.</li><li>
Monitoring and maintaining HT yard, MV panels, DG systems, transformers, and earth pit resistance values.</li><li>
Managing diesel requirements, storage records, and consumption for factory and office DG sets.</li><li>
Handling monthly DG tax payments through the government portal and submitting statutory documents to concerned authorities.</li><li>
Maintaining and renewing DG safety certificates, licenses, and registration forms as per applicable electrical rules and government regulations.</li><li>
Arranging statutory inspections (HT service, electrical safety audits, and regulatory inspections) and coordinating with approved vendors and authorities.</li><li>
Preparing work permits and ensuring safety compliance for external vendors working within factory premises.</li><li>
Maintaining AMC records for factory and office electrical equipment and utilities. 
Implementing and sustaining 5S practices in electrical maintenance and utility areas.</li><li>
Preparing, updating, and maintaining maintenance records, SOPs, safety documents, and ISO-related documentation as per QSM requirements.</li></ul> 
Note: Don't apply though website, Please drop a mail to svishal@eriez.com 
Requirements<ul><li>
Diploma in Electrical &amp; Electronics Engineering with 6&ndash;8 years of experience in electrical production support, maintenance, and utilities within equipment or machinery manufacturing industries.</li><li>
Strong hands-on experience in preventive, predictive, and breakdown maintenance of electrical systems, panels, motors, drives, PLCs, and plant utilities.</li><li>
Proven ability to support production execution while ensuring high equipment availability and uptime.</li><li>
Strong analytical and troubleshooting skills with effective coordination and communication abilities.</li><li>
Sound knowledge and practical exposure to 5S implementation and continuous improvement practices.</li><li>
Experience working in an ISO-compliant environment, including SOPs, work permits, safety records, audits, and statutory compliance.</li><li>
Good communication skills to effectively coordinate with internal teams, contractors, vendors, and statutory authorities.</li></ul>
Benefits<ul><li>
Flexible working hours</li></ul><ul>
<li>Work from home
</li><li>Saturday &amp; Sunday holiday for complete facility
</li><li>Canteen and Cafeteria
</li><li>Medical insurance for employee and family
</li><li>Accidental insurance for Employee -Group Policy Accident</li>
<li>Annual health check up</li></ul></div>

Engineer - Electrical Production & Maintenance

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