production support engineer

Deutsche Bank

<div><h2 class="jobSectionHeader"><b>Job Description:
</b></h2><p></p><p><b>Job Title </b>Service Operations - Production Support Engineer
</p><p><b>Corporate Title </b>Assistant Vice President
</p><p><b>Location </b>Cary, NC
</p><p></p><p><b>Who we are
</b></p><p></p><p>In short &ndash; an essential part of Deutsche Bank&rsquo;s technology solution, developing applications for key business areas.
</p><p></p><p>Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
</p><p></p><p>Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here .
</p><p></p><p><b>Overview<br>
</b><br>
</p><p>You will support Deutsche Bank&rsquo;s Corporate Bank, a global leader in cash management, trade finance, and securities services that enables corporate and institutional clients to manage their daily financial operations. In this role, you will help ensure that clients can reliably access critical services across payment initiation, account services, and client‑centric technology platforms. You will contribute directly to strengthening production stability by resolving issues, improving automation, and enhancing monitoring across these client-facing applications. By doing so, you enable smoother client experiences and help the organization reduce risk, increase efficiency, and maintain high service standards. Ultimately, you play a key part in shaping a stronger engineering culture and driving continuous improvement across Corporate Bank Production.
</p><p></p><p><b>What We Offer You
</b></p><ul><li><p>A diverse and inclusive environment that embraces change, innovation, and collaboration
</p></li><li><p>A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
</p></li><li><p>Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
</p></li><li><p>Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
</p></li><li><p>Educational resources, matching gift and volunteer programs
</p></li></ul><p></p><p><b>What You&rsquo;ll Do
</b></p><ul><li><p>Provide hands‑on resolution of technical and functional incidents, including user requests and troubleshooting across applications, infrastructure, and production environments
</p></li><li><p>Respond rapidly to production issues using data‑driven decision‑making, leading root‑cause analysis and conducting blameless post‑mortems to minimize downtime and financial impact
</p></li><li><p>Enhance application health through improved monitoring and automation to reduce manual tasks and strengthen system resilience
</p></li><li><p>Deliver clear, timely communication to business stakeholders and senior technologists throughout incident management and follow‑up activities
</p></li><li><p>Partner with development teams to design and deploy scalable, fault‑tolerant solutions that align with business objectives while strictly adhering to change, incident, and problem‑management frameworks
</p></li><li><p>Champion engineering excellence by promoting continuous improvement, strengthening SRE capabilities within Production Support teams, and actively participating in resiliency, BCP, and component‑failure testing
</p></li></ul><p></p><p><b>Skills You&rsquo;ll Need
</b></p><ul><li><p>Bachelors Degree in Computer Science or equivalent experience, with strong troubleshooting, and collaboration in a mixed team
</p></li><li><p>Experience in controlled production environments with strong knowledge of ITIL practices, global service operations, and financial‑technology or client‑facing support functions
</p></li><li><p>Technical proficiency in UNIX/Linux, Solaris, Java J2EE, Python, PowerShell, Structured Query Language (SQL) scripting, databases (Oracle/MSSQL), debugging across infrastructure components, and cloud technologies (Global Control Programme (GCP) preferred)
</p></li><li><p>Hands‑on background in Site Reliability Engineering, including building SLI/SLOs, and working with monitoring and scheduling tools such as Geneos, Splunk, Grafana, New Relic, and Control‑M, as well as microservices, APIs, CI/CD pipelines, and container platforms (OpenShift/Kubernetes)
</p></li></ul><p></p><p><b>Skills That Will Help You Excel
</b></p><ul><li><p>Excellent troubleshooting and problem-solving skills
</p></li><li><p>Excellent communication skills, both written and verbal, with attention to detail
</p></li><li><p>Ability to work in virtual teams and in matrix structures
</p></li><li><p>Service Operations experience within a global operations context
</p></li></ul><p></p><p><b>Expectations
</b></p><p></p><p>It is the Bank&rsquo;s expectation that employees hired into this role will work in the Cary office in accordance with the Bank&rsquo;s hybrid working model.
</p><p></p><p>Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
</p><p></p><p>The salary range for this position in Cary, North Carolina is $100,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate&rsquo;s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
</p><p></p><p><b>Deutsche Bank Benefits<br>
</b><br>
</p><p>At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That&rsquo;s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
</p><p></p><p>Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
</p><p></p><p>The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank&rsquo;s California Privacy Notice please email HR.Direct@DB.com .
</p><p></p><p><b>#LI-HYBRID
</b></p><p></p><div><div><p>We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
</p></div></div><p>Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
</p><p></p><p>We welcome applications from all people and promote a positive, fair and inclusive work environment.
</p><p></p><p>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank&rsquo;s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .</p></div><p></p>

Service Operations - Production Support Engineer - Assistant Vice President

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div><b>Must Have Technical/Functional Skills</b></div><br>
<div><br>
</div><div>Primary Skill: Splunk
</div><div>Secondary: Java Applet
</div><div>Tertiary Skill: WebSphere MQ
</div><div>Experience: Minimum 7 years</div><br>
<div><br>
</div><div><b>Roles &amp; Responsibilities</b></div><br>
<div><br>
</div><div>Proven team player who can work comfortably in a multicultural environment.</div><br>
<div><br>
</div><ul><li>Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
</li></ul><ul><li>Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
</li></ul><ul><li>Must be pro-active, enthusiastic, flexible, results driven with attention to detail.
</li></ul><ul><li>Knowledge of Splunk, Introscope, Sitescope, Tivoli Netcool/WebGUI, Gomez
</li></ul><ul><li>Experience with Java Virtual Machine, Unix/Linux OS, Windows, MQ, OOS/Webmethods
</li></ul><ul><li>Experience in a large IT production support environment
</li></ul><ul><li>Basic understanding/exposure to ITIL/ITSM.
</li></ul><ul><li>Ability to work in non-contiguous shifts including the potential for weekend days.</li></ul><br>
<div><br>
</div><div>Working knowledge of SPLUNK</div><br>
<div><br>
</div><ul><li>ITIL Foundation/Intermediary certification
</li></ul><ul><li>Experience in a ITIL based role, such as Service Desk, Incident, Problem or Change Management Proficient to work fairly independently on the most complex projects, and often on multiple phases. Has working knowledge of business or function for which technical support is needed to diagnose or resolve problems. Often responsible for the completion of a phase of a project. Provides guidance and checks the work of less experienced associates. Typically has 5 + years' experience in IT production support or equivalent. Event Incident Management (EIM) is responsible for providing 24X7 end to end detailed monitoring and support of all infrastructure and application components critical to the Bank of America Customer Facing Platform Technology (CFPT) CTO. This includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer.</li></ul><br>
<div><br>
</div><div>Responsibilities include, but not limited to:
</div><ul><li>Use of monitoring tools to proactively identify and research potential production incidents.
</li></ul><ul><li>Respond to alerts regarding potential production incidents.
</li></ul><ul><li>Escalate to advanced support as needed for problem resolution.
</li></ul><ul><li>Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact.
</li></ul><ul><li>Perform all environment routing, cycling, and implementation of splash pages.
</li></ul><ul><li>Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes.
</li></ul><ul><li>Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement.
</li></ul><ul><li>Develop procedures for trouble shooting and possible resolution of issues.
</li></ul><ul><li>Execute procedures reliably and escalate appropriately to solve incidents quickly</li></ul><br>
<div><br>
</div><div><b>TCS Employee Benefits Summary:</b>
</div><div>Discretionary Annual Incentive.
</div><div>Comprehensive Medical Coverage: Medical &amp; Health, Dental &amp; Vision, Disabil ity Planning &amp; Insurance, Pet Insurance Plans.
</div><div>Family Support: Maternal &amp; Parental Leaves.
</div><div>Insurance Options: Auto &amp; Home Insurance, Identity Theft Protection.
</div><div>Convenience &amp; Professional Growth: Commuter Benefits &amp; Certification &amp; Training Reimbursement.
</div><div>Time Off: Vacation, Time Off, Sick Leave &amp; Holidays.
</div><div>Legal &amp; Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.</div><br>
<div><br>
</div><div>Salary Range: $90,000 - $100,000 a year
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Richmond, VA</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Technical Lead</div>
</div><div><div><b>Job Id</b></div>
<div>398120</div>
</div><div><div><b>Desired Skills</b></div>
<div>Product Engineering</div>
</div><div><div><b>Salary Range</b></div>
<div>$90,000-$100,000 a year</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF COMPUTER SCIENCE</div></div></div><div></div>

IT Production support Engineer with Splunk

Hire Overseas

We’re looking for a Support Engineer with SQL experience who can operate as a true first responder between users and the product engineering team for a fast-growing healthcare technology platform. This is not a help desk role and not a purely reactive support position.
<br>You will diagnose real production issues, work directly inside technical systems, and partner closely with engineers to resolve problems quickly and correctly. We are specifically looking for candidates with strong technical backgrounds who have worked in startup or high-agency environments, not strictly large, well-defined enterprise support orgs.
<br>If you have previously worked as a software engineer, data engineer, support engineer, or in a highly technical startup support role and enjoy owning problems end to end, this role is a strong fit.
<br><br>
<b>Why You’ll Want to Join:</b><br>
<ul>
<li>You will be paid in USD (bi-monthly: every 15th and 30th)</li>
<li>Up to 14 days of Paid Time Off annually (starting Day 1)</li>
<li>Observance of Holidays per company guidelines</li>
<li>100% remote setup so you can work wherever you’re most productive</li>
<li>High ownership role embedded directly with product and engineering teams</li>
<li>Work on a healthcare platform where reliability directly impacts real patient outcomes</li>
</ul>
<b>What You’ll Work On:</b><br>
Technical Triage and First Response
<br><ul>
<li>Serve as the first technical responder for inbound user issues</li>
<li>Triage problems using runbooks while applying independent technical judgment</li>
<li>Identify whether issues can be resolved directly or require engineering escalation</li>
<li>Communicate clearly and confidently with both technical and non-technical users</li>
</ul>
Production Investigation and Troubleshooting
<br><ul>
<li>Navigate production databases and internal tooling to investigate issues</li>
<li>Use SQL, command-line tools, or scripts to validate data and identify root causes</li>
<li>Troubleshoot user-facing blockers without defaulting to escalation</li>
<li>Verify fixes and confirm resolution before closing issues</li>
</ul>
Engineering Collaboration
<br><ul>
<li>Translate user pain points into clear, actionable technical bug reports</li>
<li>Communicate directly with engineers in Slack and issue trackers</li>
<li>Provide strong technical context so engineers can move quickly</li>
<li>Follow issues through deployment and confirm user impact post-fix</li>
</ul>
User Onboarding and Access Management
<br><ul>
<li>Support onboarding, credentialing, and access workflows</li>
<li>Perform hands-on tasks such as account resets, permission changes, and configuration fixes</li>
<li>Ensure users can successfully access and operate the platform</li>
</ul>
Operational Tracking and Documentation
<br><ul>
<li>Track active issues, dependencies, and follow-ups across systems</li>
<li>Maintain clean internal trackers and task hygiene</li>
<li>Improve troubleshooting documentation and runbooks</li>
<li>Identify recurring issues and recommend process or product improvements</li>
</ul>
<b>What You Bring:</b><br>
<ul>
<li>3 to 5+ years of experience in support engineering, software engineering, or data engineering</li>
<li>Demonstrated experience working in startups, agencies, or high-agency environments</li>
<li>Strong technical foundation with comfort working inside production systems</li>
<li>Working knowledge of SQL, APIs, logs, or scripting for investigation</li>
<li>Ability to operate independently and self-serve when solving problems</li>
<li>Clear written English with the ability to explain technical issues simply</li>
<li>Strong ownership mindset with urgency and attention to detail</li>
</ul>
<b>Nice to Have:</b><br>
<ul>
<li>Prior experience as a software engineer, data engineer, or embedded support engineer</li>
<li>Experience supporting SaaS, AI, or healthcare technology platforms</li>
<li>Familiarity with tools like Slack, Linear, HelpScout, Notion, or similar</li>
<li>Background in healthcare tech, RCM, or regulated software environments</li>
<li>Experience working with APIs, integrations, or workflow-based platforms</li>
</ul>
<b>How to Apply:</b><br>
<b>Please include:</b><br>
<ul>
<li>Your updated resume</li>
<li>A short 1–2 minute Loom video explaining your technical background and how you’ve handled production issues or user-facing technical problems in the past</li>
</ul>
Only candidates who submit a Loom video will be considered.
<br><br>
If you are highly technical, comfortable working in ambiguity, and want to play a critical role in keeping a healthcare platform running reliably at scale, this role offers real ownership, visibility, and long-term growth.
<br><br>
Application Process Overview
<br>Our comprehensive selection process ensures we find the right fit for both you and our clients:
<br><ul>
<li>Initial Application - Submit your application and complete our prequalifying questions</li>
<li>Video Introduction - Record an video introduction to showcase your communication skills and work experience</li>
<li>Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)</li>
<li>Recruitment Interview - Initial screening with our talent team</li>
<li>Executive Interview - Meet with senior leadership to discuss role alignment</li>
<li>Client Interview - Final interview with the client team you'd be supporting</li>
<li>Background & Reference Check - Professional reference verification</li>
<li>Job Offer - Successful candidates receive a formal offer to join the team</li>
</ul>
Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Support Engineer (SQL Experience)

Rafhan Maize Products Co. Ltd.

<div>
 As
 <strong>
  Principal Engineer,
 </strong>
 you will be responsible for sustained safe plant operations (zero LTI) and ensuring seamless execution of the Maintenance Philosophy, EHS, and Supply Chain excellence. You will be measuring plant performance, ensuring proactive maintenance, driving supply chain excellence, maintaining standards compliance, and overseeing seamless project execution.
 <br/>
 <br/>
 <strong>
  What Will You Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operations &amp; Production Support - Support the Production Manager in daily operational activities by providing technical assistance to production and maintenance teams. Participating in daily production review meetings and close action items also facilitate in weekly problem-solving meetings for operational risks and performance issues.
  </li>
  <li>
   Maintenance &amp; Reliability - Ensure planning and execution of preventive and routine maintenance. Coordinate with Maintenance Engineer on process-related maintenance jobs and to promote proactive maintenance to improve reliability and reduce downtime.
  </li>
  <li>
   Continuous Improvement &amp; Projects - Identify and implement plant and process improvement opportunities. Support CI initiatives and assigned projects with safe execution
  </li>
  <li>
   Quality, IMS &amp; Compliance - Ensure completion of NCIRs and corrective/preventive actions. Arrange IMS theoretical and on-the-job training and ensure compliance and employee involvement in IMS.
  </li>
  <li>
   Safety &amp; EHS - Ensure compliance with Safety Manual and Emergency Action Plans. Implement preventive actions from inspections and investigations and promote strong safety culture with zero LTI objectives.
  </li>
  <li>
   Supply Chain &amp; Warehouse Coordination - Monitor raw material consumption and control within budget. Coordinate with Warehouse for RM and FG management.
  </li>
  <li>
   Performance Monitoring &amp; Communication - Monitor KPIs and compliance with MCRS tools, communication management instructions and feedback also encourage accountability and engagement.
  </li>
  <li>
   Troubleshoot - To take preventive measures to avoid accidents in the light of accident/safety inspection reports, actions agreed in monthly safety committee/sub-committee meetings and training sessions. To ensure implementation of Company&rsquo;s Safety Manual/Emergency Action Plan and to ensure the consultation and participation of subordinates in IMS and other matters concerned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors in Chemical/ Mechanical/ Mechatronics Engineering
  </li>
  <li>
   Minimum 10 years' experience in plant operations or production
  </li>
  <li>
   In-depth knowledge of utilities operations and maintenance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficient in computer systems, digital tools and SAP systems with strong expertise across basic modules
  </li>
  <li>
   Familiar with industry standard equipment and technical expertise.
  </li>
  <li>
   Strong in decision making and problem solving skills with ability to create accountability &amp; lead by example
  </li>
  <li>
   Strong communication &amp; presentations skills with ability to deal with stakeholders at all level
   <br/>
   <br/>
  </li>
 </ul>
 Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
 <br/>
 <br/>
 <strong>
  Relocation Available:
  <br/>
  <br/>
 </strong>
 No
</div>


Principal Engineer

AppInSnap

<p><b>Position:</b> Application Support Engineer<br/><b>Location:</b> Karachi<br/><b>Experience Required:</b> 2&ndash;4 years<br/><b>Department:</b> IT / Application Support</p><p><b>Job Summary</b></p><p>We are looking for a proactive <b>Application Support Engineer</b> to provide technical and operational support for business-critical applications and banking/transaction systems. The ideal candidate will be responsible for monitoring production systems, troubleshooting issues, supporting deployments, and coordinating with development and external teams.</p><p><b>Key Responsibilities</b></p><ul><li>Provide <b>Level 1 and Level 2 application support</b> for production systems.</li><li>Monitor system performance and troubleshoot application issues.</li><li>Perform <b>SIT/UAT testing</b> and assist in production deployments.</li><li>Maintain and monitor <b>scheduled jobs and system processes</b>.</li><li>Support <b>PR and DR environments</b> for applications.</li><li>Coordinate with <b>development teams and external vendors</b> for issue resolution.</li><li>Analyze logs and system data to identify root causes of incidents.</li><li>Execute <b>SQL queries</b> for data extraction and reporting.</li><li>Provide support for <b>ATM, POS, mobile banking, and transaction systems</b> (if applicable).</li><li>Assist business users with application-related issues.</li><li>Ensure system availability and operational continuity.</li></ul><p><b>Required Skills</b></p><ul><li>SQL and database querying</li><li>Application troubleshooting and monitoring</li><li>Production support processes</li><li>UAT/SIT testing</li><li>Incident handling and resolution</li><li>Basic knowledge of middleware and integrations</li><li>Strong problem-solving skills</li><li>Communication and coordination skills</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience with <b>Oracle / AS400 systems</b></li><li>Banking or fintech application support experience</li><li>Exposure to <b>core banking systems</b></li><li>Understanding of <b>DR/PR environments</b></li><li>Experience with <b>transaction monitoring systems</b></li></ul><p><b>Education</b></p><p>Bachelor&rsquo;s degree in computer science<b>, IT, or related field</b>.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Application Support

Pragma Edge

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><ul><div><div>Job Category - IT</div>
</div><div></div><div><div>No of Openings : 01</div>
</div><div></div><div><div>Experience: 3-6 years</div>
</div><div></div><div><div>Job Location - Hyderabad/Bengalore/Noida</div>
</div><div></div><div><div><div>Employment Type - Full Time
</div></div></div><div></div><div><div>Shift Timing - 2pm - 11pm IST</div>
</div></ul></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
</div></div><div><div><p>We are looking for an experienced EDI Support Engineer with strong hands-on knowledge of IBM Sterling Integrator (SI). The candidate should have experience in SI Mapping, basic understanding of SI Business Processes, and strong troubleshooting skills to support production environments.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Mandatory Skills:</b></h2>
</div></div><div><div><ul><li>Hands-on experience in IBM Sterling Integrator (SI)</li><li>
Strong knowledge of SI Mapping (Sterling Map Editor / GIS Mapping)</li><li>
Basic understanding of Sterling Integrator Business Processes (BPML)</li><li>
Strong troubleshooting skills on Business Processes (BP failures, service errors, routing issues)</li><li>
Experience in EDI transaction monitoring and issue resolution</li><li>
Knowledge of communication protocols: AS2, SFTP, FTP, HTTP</li><li>
Experience in production support and incident handling</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities:</b></h2>
</div></div><div><div><ul><li>Hands-on experience in IBM Sterling Integrator (SI)</li><li>
Strong knowledge of SI Mapping (Sterling Map Editor / GIS Mapping)</li><li>
Basic understanding of Sterling Integrator Business Processes (BPML)</li><li>
Strong troubleshooting skills on Business Processes (BP failures, service errors, routing issues)</li><li>
Experience in EDI transaction monitoring and issue resolution</li><li>
Knowledge of communication protocols: AS2, SFTP, FTP, HTTP</li><li>
Experience in production support and incident handling</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Good To Have</b></h5>
</div></div><div><div><ul><li>Knowledge of Sterling File Gateway (SFG)</li><li>
Basic SQL knowledge</li><li>
Exposure to production deployment processes</li><li>
Experience working in 24/7 support model</li></ul></div></div></div></div></div></div></div></div></div><p></p>

EDI Support Engineer (IBM Sterling Integrator)

Realign

<div>Phoenix, Arizona 85001 Posted February 24th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Full Time</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><div><b>Role: Java SRE</b></div><div><b>
Location: Phoenix, AZ</b></div><div><b>
Fulltime</b></div><div></div><div><b><br>
Job Description</b></div><div></div><div><b><br>
Must Have Technical/Functional Skills</b></div><ul><li>Core Java, Splunk, Kibana, Grafana</li><li>Databases: Postgres, MongoDB</li><li>Experience in Production support engineering or SRE roles, preferably within the banking industry.</li><li>Skilled in L1/L2 support, debugging, performance monitoring, and working in Agile/Scrum environments. Hands-on with ServiceNow, Spring Boot, REST APIs, and CI/CD pipelines.</li><li>Strong knowledge of cloud services.</li></ul><div></div><div><b><br>
Roles &amp; Responsibilities</b></div><ul><li>Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.</li><li>Monitor and maintain the health, availability, and performance of production systems and applications.</li><li>Troubleshoot and resolve production incidents, ensuring minimal downtime and service disruption.</li><li>Identifying Defects and working with Dev to get them fixed based on priority.</li><li>Taking care of implementation of RFCs.</li><li>Doing pre and post validation of servers during traffic diversion.</li><li>Collaborate with engineering teams to implement reliability best practices and improve system performance.</li><li>Develop and maintain monitoring alerts and dashboards to ensure visibility into system metrics.</li><li>Participate in on-call rotation and provide timely support for high-impact incidents.</li><li>Implement automation tools and processes to streamline operations and reduce manual workloads.</li><li>Document incidents and solutions for knowledge management and continuous improvement.</li></ul><p></p>
<p>Required Skills</p>
<p>SRE ENGINEER (SITE RELIABILITY/RESILIENCY)</p></div>

Java SRE-3

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