production support engineer

findhelp

<div><h1 class="jobSectionHeader">We&rsquo;re changing the way people connect to social care.</h1> 
At Findhelp, we&rsquo;ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. 
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. 
About the role
As a Product Support Engineer, you&rsquo;ll be essential in supporting our customers with technical implementation, issue investigation, and code changes that support our mission to help all people in need. If you are ready to put your technical skills to use in a fast-paced environment where you make an impact with every task, you will fit in well with our team. 
What you'll do<ul><li>
Own technical customer configurations for new implementations and roll out of product feature enhancements, working closely with our Customer facing teams to ensure business objectives are met</li><li>
Troubleshoot issues and implement fixes in support of the R&amp;D teams</li><li>
Communicate effectively with internal cross-functional stakeholders and inform external communication</li><li>
Improve processes by producing tools and recommending automations to reduce turnaround times</li><li>
Implement key technical projects for roll out of new features to customers</li><li>
Develop internal processes, best practices, and documentation to improve efficiency and efficacy</li></ul>
Qualifications<ul><li>
3+ years of of experience working in a tier 2 technical support role (or related fields)</li><li>
Technically savvy: You have current Python experience (or Ruby on Rails experience for SchoolCare Platform). Related skills suffice with the ability to ramp up quickly and the desire to continue growing Python skills. You have database experience (SQL, NoSQL, key/value), both familiarity with data models and the ability to write scripts to query databases.</li><li>
Strong communicator: Your excellent written and verbal communication skills ensure you can deeply understand a situation and share investigation findings and next steps in a clear and comprehensive manner, positioning customers for success.</li><li>
Agile problem-solver: You thrive in dynamic environments, quickly assessing shifting priorities and unexpected challenges to adjust your approach and maintain focus on critical outcomes. This ensures projects remain on track even when requirements evolve or unforeseen issues arise.</li><li>
Reliable owner: You take ownership of tasks and outcomes, following through diligently from inception to completion. You are proactively transparent about progress and potential roadblocks, ensuring commitments are met and expectations are reliably managed.</li><li>
Organized: You have a strong sense of organization and a process-minded approach, enabling others to learn from your work and build upon it for future investigations and implementations.</li><li>
Calm under pressure: You effectively navigate high urgency situations, ensuring platform features function as expected and are implemented consistently and with high quality for all customers.</li><li>
Familiarity with Jira, Git, and/or Google Cloud Platform (AWS for SchoolCare)</li><li>
Experience with a modern JS framework in a real project</li></ul>
Physical demands and work environment:<ul><li>
This job is based on-site in Austin, TX with the opportunity to work remotely on Friday</li><li>
This is largely a sedentary role; standard office equipment is used, such as laptops, monitors and headsets, if needed</li><li>
Limited travel may be required</li><li>
Availability to take on call shifts for one week on a regular rotation</li><li>
Availability to cover calls with customers after/before regular office hours</li></ul> 
We value being together : We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin. 
Perks at Findhelp<ul><li>
401k &amp; equity grants</li><li>
Free food and onsite gym at our Austin HQ</li><li>
Paid parental leave</li><li>
Competitive PTO &amp; 10 paid holidays</li><li>
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage</li><li>
Dog-friendly office in Austin HQ</li><li>
24/7 access to telemedicine and counseling</li><li>
Book Purchasing Program</li></ul> 
We&rsquo;re building a diverse, inclusive team
You&rsquo;re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. 
Here are some of the ways we support our staff:<ul><li>
Culture Committee</li><li>
Leadership Development Training</li><li>
Paid Volunteering Time</li></ul></div>

Production Support Engineer

Teledyne Technologies Incorporated

<div>
 
 Be visionary
 
 
 
 Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
 
 
 We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
 
 
 
 Job Description
 
 
 
 
 Job Summary:
 
 
 
 Supports Manufacturing/Process Engineers; provides additional bandwidth for Engineers to focus on their critical task and process improvements. Supports process and recovery of RMAs cycle time, recovery of excursion, quality inspections, and experimental executions. Supports multiple production lines in the Teledyne FLIR cooler portfolio. Executes activities such as production line support, engineering experimentation, equipment validation activities and production hardware processing per engineering disposition.
 
 
 
 Primary Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Process returned hardware for complaint evaluation, failure analysis and product disposition
 </li>
 <li>
 Review data and provide support based on data analysis
 </li>
 <li>
 Support introduction and development of new products and improvement of existing processes/hardware/equipment
 </li>
 <li>
 Develop and/or execute experiments for the Process/Manufacturing engineers
 </li>
 <li>
 Support continuous improvements (Lean, Six Sigma, 5S)
 </li>
 <li>
 Support Tool Design &amp; implementation
 </li>
 <li>
 Support on-going (daily) production, as required
 </li>
 <li>
 Review and update assembly instructions and travelers meeting all regulatory and internal standards
 </li>
 <li>
 Work with production personnel to assist with training and techniques
 </li>
 <li>
 Work to ensure all production protocols are in place and followed
 </li>
 <li>
 Support required documentation for travelers and work instructions
 </li>
 <li>
 Initiate disposition and rework of non-conforming products or materials
 </li>
 <li>
 Report on manufacturing metrics
 </li>
 <li>
 Support other engineering tasks for development of new products, implementation of new production lines, re-activation of production line-down scenarios, such as hands on hardware processing (rework or repair)
 </li>
 <li>
 Flexibility for overtime is required as there will be periods of intense work
 </li>
 <li>
 Maintain fluid communication with all related organizations (suppliers, engineering, Customer Service, etc.)
 </li>
 <li>
 Must be able to lift and move items weighing up to 25 lbs (and occasionally up to 50 lbs)
 </li>
 <li>
 Must be able to sit and stand for prolonged periods of time
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Attention to Detail &ndash; Required to define explicit process assembly instructions for the manufacture of sophisticated IR camera systems.
 </li>
 <li>
 Communication Skills (Speaking, Listening &amp; Writing) &ndash; Required to communicate effectively with Assembly and Test personnel to both develop and optimize the necessary camera assembly process.
 </li>
 <li>
 Continuous Learning &ndash; Required to stay abreast of new electronic and mechanical assembly techniques and processes defined both by internal design and external customer requirements.
 </li>
 <li>
 Decision Making &amp; Problem Solving &ndash; Required to respond to ever-changing production requirements, quality issues and process demands effectively and efficiently
 </li>
 <li>
 Flexibility &ndash; Required to handle the often-multi-tasked manufacturing environment where multiple hats (Engineer, Inspector, Doc Control, Tool Designer, Assembler, etc) on a daily basis.
 </li>
 <li>
 Initiative &ndash; Required to take the lead on all aspects of the job requirements, with minimal supervision and maximum efficiency
 </li>
 <li>
 Technical &ndash; Ability to use hand tools for assembling and dis-assembling delicate components (electromechanical) and understand the physics involved in the operation of the devices for Failure Analysis and Root Cause Investigation
 
 
 </li>
 </ul>
 
 Knowledge And Experience In The Following Required
 
 
 
 <ul>
 <li>
 1-3 years of manufacturing experience
 </li>
 <li>
 Understanding of manufacturing and processing operations, preferably in cryocoolers, infrared vision systems, vacuum assemblies and tight tolerance hardware
 </li>
 <li>
 Electromechanical hardware assembly
 </li>
 <li>
 Basic computer skills (Excel, Word, etc.)
 </li>
 <li>
 Able to read and work with manufacturing documentation
 </li>
 <li>
 Able to read, write and converse in English
 </li>
 <li>
 Experience with handling ESD hardware
 </li>
 <li>
 Basic use of metrology equipment (calipers, rulers, micrometers, microscopes, multimeters, etc.)
 </li>
 <li>
 Basic understanding of electrical and pressure/vacuum concepts
 </li>
 <li>
 Performs production line support, engineering tests, equipment validation, and production hardware processing as directed by engineering
 
 
 </li>
 </ul>
 Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
 
 
 
 Salary Range
 
 
 
 $50,600.00-$67,500.000
 
 
 The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.
 
 
 Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
 
 
 Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
</div>

Manufacturing Support Engineer

McKesson

<div><div><div><h2 class="jobSectionHeader">Success Profile</h2>
What makes a successful Software Engineering Specialist? Here are the top traits.
<div><ul><li>Conceptual</li>
<li>Proactive</li>
<li>Problem-Solver</li>
<li>Strategic</li>
<li>Technologically Savvy</li>
<li>Visual Thinker</li>
</ul></div></div><div>
</div></div><div><h2 class="jobSectionHeader">Culture</h2>
<div></div><div><div><div><div><div><div><h3 class="jobSectionHeader">Accomplish</h3>
Make a meaningful impact by using your problem-solving skills to push the boundaries of innovation in healthcare, while maintaining a healthy work-life balance.
</div></div></div><div></div><div><div><div><h3 class="jobSectionHeader">Innovate</h3>
Foster a digital mindset to drive IT transformation across McKesson through our evolving data and technology tools.
</div></div></div><div></div><div><div><div><h3 class="jobSectionHeader">Grow</h3>
Join a supportive environment where you can advance your career and develop both personally and professionally. 
</div></div></div></div></div></div><div>
</div></div><div><div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Coverage you can rely on</h3>
<ul><li>Medical, Dental, and Vision</li>
<li>Health Spending Accounts</li>
<li>Flexible Spending Accounts</li>
</ul></li><li><h3 class="jobSectionHeader">Benefits that go beyond your base pay</h3>
<ul><li>401(k) (U.S.)</li>
<li>Pension (Canada)</li>
<li>Employee Stock Purchase Plan</li>
</ul></li><li><h3 class="jobSectionHeader">Support for total well-being</h3>
<ul><li>Mental Health Programs</li>
<li>Flexible Schedules</li>
<li>Paid Time Off</li>
<li>Wellness Program</li>
<li>Education Reimbursement</li>
<li>Volunteer Opportunities</li>
<li>Flexible Work Environment</li>
</ul></li><li><h3 class="jobSectionHeader">A culture powered by belonging</h3>
By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare&mdash;connecting the right talent to the right roles to solve our most critical challenges.</li> 
</ul></div><div>
</div></div><div><div><h2 class="jobSectionHeader">Responsibility</h2>
<div>McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve &ndash; we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow&rsquo;s health today, we want to hear from you.
Software Engineering Specialist
Location: Richmond, VA, USA - 9954 Mayland Drive
Remote/Hybrid- must be available to attend meetings in the home office when required
This position comes with competitive pay, a full benefit package that includes 401K, PTO, and other perks. There is also a 10% incentive program.
Position Overview:
We are seeking a hands‑on Software Developer (P3) to support and enhance McKesson&rsquo;s B2B Commerce SupplyManager platform. This role is AMS-first, with strong ownership of production support, ITIL processes, and operational excellence, while contributing across application development, SRE, and DevOps.
This is a full-stack, production-facing role for an engineer experienced in incident management, troubleshooting, CI/CD automation, reliability engineering, and microservices development in hybrid cloud environments (Azure / GCP / AWS).
Key Responsibilities: 
 
Application Maintenance &amp; Support (Primary)
<ul><li>Own end-to-end ITIL processes: Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity &amp; Availability.
</li><li>Provide P1/P2 production support, including troubleshooting, stakeholder communication, SLA adherence, and RCA (Root Cause Analysis).
</li><li>Perform production fixes, hotfix deployments, and small enhancements.
</li><li>Execute QA validation (functional, regression, smoke) and assess performance, scalability, and reliability impacts.
</li><li>Maintain runbooks, SOPs, knowledge articles, and drive operational stability improvements.
</li><li>Lead problem management with data-driven analysis and long-term remediation.
</li></ul>SRE, Observability &amp; Reliability
<ul><li>Monitor and troubleshoot using Dynatrace, ELK/EFK, logs, metrics, and alerting tools.
</li><li>Improve observability (dashboards, alerts, logging standards).
</li><li>Perform performance tuning, capacity planning, and proactive risk mitigation.
</li><li>Support disaster recovery (DR), backup/restore, and resilience engineering.
</li><li>Collaborate with CloudOps, Platform, Network, Security, and DBA teams to enhance system reliability.
</li></ul>Application Development (Secondary)
<ul><li>Build and enhance Java / Spring Boot microservices and REST APIs.
</li><li>Develop UI components using React (when applicable).
</li><li>Contribute to architecture, modernization, and code quality improvements.
</li><li>Integrate with ERP, data platforms, search (Bloomreach/Endeca), and downstream systems.
</li><li>Participate in code reviews and enforce engineering best practices.
</li></ul>DevOps, CI/CD &amp; Release Engineering
<ul><li>Build and manage CI/CD pipelines (GitHub Actions &ndash; required).
</li><li>Support DevOps lifecycle: build, test, security scanning, artifact management, deployments.
</li><li>Automate environments using Terraform, Ansible (or similar IaC tools).
</li><li>Ensure audit-ready releases with proper governance (ServiceNow, approvals, evidence).
</li><li>Manage end-to-end releases (Dev QA Pre-Prod Prod) with minimal risk.
</li></ul>Cross-Functional Delivery &amp; Leadership
<ul><li>Partner with Product, QA, Security, Cloud, and DBA teams.
</li><li>Translate requirements into technical designs, impact analysis, and delivery plans.
</li><li>Manage parallel AMS, development, and release streams with clear status reporting.
</li><li>Provide effort estimation, planning, and stakeholder alignment.
</li><li>Mentor junior engineers and drive engineering and operational maturity.
</li></ul>AI-Augmented Engineering
<ul><li>Leverage Generative AI for coding, debugging, test automation, and documentation.
</li><li>Enable AI-driven quality engineering, code reviews, and productivity improvements.
</li></ul>Minimum Qualifications:
<ul><li>Degree or equivalent and typically requires 4+ years of relevant experience 
</li></ul> 
Skills and Qualifications:
<ul><li>4+ years experience in Java / Spring Boot / Microservices development.
</li><li>Strong experience in Application Maintenance &amp; Support (AMS) / Production Support (ITIL).
</li><li>Proven expertise in DevOps, CI/CD, and Release Engineering.
</li><li>Advanced skills in troubleshooting (logs, metrics, APM tools like Dynatrace).
</li><li>Experience with cloud-native / hybrid cloud architectures.
</li></ul>Preferred
<ul><li>Experience with Kubernetes, Docker, Redis, Elastic, Kafka, CDC patterns.
</li><li>Exposure to GCP operations.
</li><li>Strong Jira workflows, prioritization, and reporting skills.
</li><li>Experience with eCommerce / B2B platforms at scale.
</li></ul>Technical Skills:
Languages &amp; Frameworks:
Java, Spring Boot, Microservices, REST APIs, JSON, React 
 
Databases &amp; Platforms:
Oracle DB, Bloomreach, Endeca 
 
DevOps &amp; CI/CD:
 
GitHub Actions (mandatory), Git, Jenkins, Concourse, Bamboo, JFrog 
 
Cloud &amp; Infrastructure:
 
GCP, Azure, AWS, Kubernetes, Docker 
 
Observability &amp; Security:
 
Dynatrace, ELK/EFK Stack, Veracode 
 
Tools &amp; Governance:
 
ServiceNow, Jira (Advanced), Gradle, IntelliJ, Postman, Azure CLI
Education:
<ul><li>Bachelor&rsquo;s degree in Computer Science or equivalent.
</li></ul>About Medical-Surgical
McKesson Medical-Surgical (MMS) is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets &ndash; often referred to as Alternate Care or Non-Acute Care &ndash; include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers.
Alternate Care markets are growing rapidly and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we partner with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 280,000 SKUs of branded and private-label medical-surgical products &ndash; from bandages to specialty pharmaceuticals and COVID-19 tests.
Looking Ahead : A New Chapter for MMS
McKesson has announced its intent to separate MMS into an independent company &ndash; an exciting evolution that builds on MMS&rsquo;s strong foundation and proven leadership in the Alternate Care space. As a standalone company, MMS would be positioned to unlock new opportunities to innovate, grow and lead with even greater agility and focus. We will also continue to be one of the largest medical-surgical distributors in the U.S., with over $11B in annual sales. This separation would accelerate our mission and empower us to shape a future defined by customer-centricity, bold thinking and operational excellence. For job seekers, it&rsquo;s a unique moment to join a team that&rsquo;s already making a meaningful impact and leading the way in shaping the future of healthcare delivery in Alternate Care settings &ndash; with even greater opportunity ahead as we prepare to become an independent company.
Position Level - P3
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, (opens in new window)
Our Base Pay Range for this position
$101,000 - $168,400
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson&rsquo;s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
 
 
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. 
 
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com (opens in new window).
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson&rsquo;s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity (opens in new window) page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com (opens in new window) or (Canada) Accessibility@mckesson.ca (opens in new window). Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!</div></div></div></div>

Software Engineering Specialist

Innovatrics

<div>Why This Job Is Exciting
You will support Innovatrics' biometric software running in production environments, with a primary focus on a dedicated long-term partner project in Riyadh. You'll be the first technical point of contact for incidents and requests, working within a structured support process and backed up by a remote team from HQ Bratislava.
How Support Works at Innovatrics<ul><li>
L1: Support team (you) &mdash; triage, investigation, customer comms, ticket ownership (career level T1-T2 - Junior)</li><li>
L2: System Engineers &amp; Solution Delivery Managers &mdash; deeper troubleshooting, deployments, complex analysis</li><li>
L3: Engineering &mdash; product-level fixes and advanced technical resolution</li></ul>
In Your First Month, You'll<ul><li>
Learn the supported solution, customer context, and how our L1/L2/L3 support model works</li><li>
Shadow ticket handling, environment checks, and incident troubleshooting in real production setups</li><li>
Get onboarded into our tooling and documentation (Freshdesk, Jira, Confluence, monitoring/log platforms)</li></ul> 

As You Settle Into the Role, You'll<ul><li>
Own customer tickets end-to-end: triage, investigation, updates, and resolution within SLA</li><li>
Troubleshoot using logs, system behavior, and structured reproduction; escalate to L2/L3 when needed</li><li>
Coordinate with HQ and local stakeholders during incidents (Support team, System Engineers, Solution Delivery Managers, ...)</li></ul> 

Within Your First Year, You'll<ul><li>
Resolve standard incidents independently and consistently according to the support process</li><li>
Contribute to knowledge base and ticket hygiene (clear steps, root cause notes, reproducible findings)</li><li>
Support stability: help minimize downtime through proactive checks, clean escalations, and follow-through</li></ul> 

What You'll Be Responsible For<ul><li>
Ticket ownership: analyze incidents, request missing info, reproduce issues, propose resolution steps</li><li>
Customer communication: keep tickets up to date, communicate progress clearly via portal/email/calls</li><li>
Operational support: monitoring, coordinating patches/changes in the customer environment, and supporting troubleshooting sessions</li><li>
Escalations &amp; collaboration: involve System Engineers / Solution Delivery Managers / Engineering when needed, track progress</li><li>
On-call participation: active participation in 24/7 on-call rotations as part of this dedicated customer engagement</li></ul> 

Requirements 

What We're Looking For
Languages<ul><li>
Arabic (professional spoken and written) &mdash; required</li><li>
English (professional spoken and written) &mdash; required</li></ul> 
Skills &amp; Mindset<ul><li>
Strong ownership, structured troubleshooting, and attention to detail</li><li>
Comfortable communicating with customers under time pressure (SLA-driven)</li><li>
Reliable and able to work independently, while escalating early when needed</li></ul> 
Technical Requirements
Must-have:<ul><li>
Linux administration experience in production environments</li><li>
Kubernetes fundamentals &mdash; ability to work with pods/services, collect and analyze logs, perform basic troubleshooting</li><li>
Ability to read logs and identify likely triggers and root causes</li><li>
Experience working in a ticket-based support environment (internal or external)</li></ul> 
Nice-to-have:<ul><li>
Helm (basic usage or understanding)</li><li>
Databases: PostgreSQL / MSSQL / Oracle (connectivity checks, basic queries)</li><li>
Networking fundamentals (DNS, ports, firewalls, connectivity troubleshooting)</li><li>
Monitoring &amp; logging tools: Grafana, ELK (or similar)</li><li>
Messaging services exposure</li><li>
Scripting / automation basics (Bash, Python, or similar)</li></ul>
On-Call &amp; Availability
This role requires full participation in 24/7 on-call rotations as part of a dedicated single-customer engagement in Riyadh. During on-call periods, candidates must be able to reach the customer site within approximately one hour if required.
Interview Process<ul><li>
Introduction Stage &mdash; Recruiter Screen (virtual call)</li><li>
Team Interview Stage &mdash; Technical &amp; Team Interview (single extended interview, conversation &amp; practical case-based scenarios)</li><li>
Final Stage &mdash; CARES Interview &mdash; Values driven conversation</li></ul>
We encourage candidates to request additional conversations with team members they would like to meet.</div>

Application Support Specialist

Guidehouse

<div>Job Family:
Software Development &amp; Support 
Travel Required:
Up to 10% 
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:<ul><li>
Serve as a Subject Matter Expert (SME) for enterprise financial and lending systems, supporting mission-critical environments.</li><li>
Provide technical leadership across application development, production support, and system integration efforts.</li><li>
Lead troubleshooting and root cause analysis for complex production issues, including application, server, network, and security-related challenges.</li><li>
Collaborate with system administrators to support infrastructure upgrades, system migrations, and platform enhancements while minimizing operational impact.</li><li>
Design, develop, and maintain enterprise web applications and services using technologies such as Java, SQL, JavaScript, and ColdFusion.</li><li>
Develop and support API integrations using REST/SOAP services and enterprise tools.</li><li>
Work closely with stakeholders, product owners, and Agile teams to gather and translate business requirements into technical solutions.</li><li>
Drive process improvements aligned with best practices and ensure compliance with development lifecycle and federal standards.</li><li>
Support database design, development, and administration across multiple platforms.</li><li>
Provide production support leadership, ensuring system reliability, performance, and availability.</li><li>
Mentor team members and provide technical guidance to developers, engineers, and support staff. 
</li></ul> 
What You Will Need:<ul><li>
Minimum of Ten(10)+ years of experience in IT systems, software development, or enterprise applications.</li><li>
Bachelor&rsquo;s degree. Additional Four (4) years needed in lieu of degree.
Strong experience supporting financial systems, lending platforms, or government-regulated systems.</li><li>
Proven expertise in production support, troubleshooting, and resolving complex system issues across multiple technology layers.</li><li>
Hands-on development experience in:<ul><li>
Java, SQL, JavaScript, ColdFusion or comparable technologies</li><li>
Web services (REST/SOAP) and enterprise integration</li><li>
 Experience working with:</li><li>
Databases: Oracle, SQL Server, Sybase, PostgreSQL, MySQL</li><li>
Application servers: Tomcat, JBoss, WebLogic, EAServer</li><li>
Operating systems: Windows Server, Linux, Unix</li></ul></li><li>
Strong understanding of system architecture, data flow, and enterprise integration patterns.</li><li>
Experience working in Agile or sprint-based development environments.</li><li>
Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>
Candidates must be legally authorized to work in the United States without the need for employer sponsorship. Due to the nature of this role and associated government clearance requirements, candidates must be U.S. citizens or lawful permanent residents (Green Card holders) to be eligible for consideration.</li><li>
Must be able to OBTAIN and MAINTAIN a Federal or DoD &quot;PUBLIC TRUST&quot;; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.</li></ul> 
What Would Be Nice To Have:<ul><li>
Experience supporting federal agencies or working within regulated environments (e.g., SBA programs, GPEA compliance).</li><li>
Familiarity with Business Process Management (BPM) tools such as Metastorm e-Works.</li><li>
Experience with geospatial tools and services (e.g., ESRI, geocoding solutions).</li><li>
Background in financial modeling, accounting systems, or subsidy rate calculations.</li><li>
Exposure to cloud or hybrid environments (e.g., AWS/Azure integrations).</li><li>
Experience modernizing legacy systems and implementing digital transformation initiatives.</li><li>
Certifications or credentials such as Chartered Accountant (CA), Project Management training, or similar.</li></ul>
The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. 
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:<ul><li>
Medical, Rx, Dental &amp; Vision Insurance</li><li>
Personal and Family Sick Time &amp; Company Paid Holidays</li><li>
Parental Leave</li><li>
401(k) Retirement Plan</li><li>
Group Term Life and Travel Assistance</li><li>
Voluntary Life and AD&amp;D Insurance</li><li>
Health Savings Account, Health Care &amp; Dependent Care Flexible Spending Accounts</li><li>
Transit and Parking Commuter Benefits</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Tuition Reimbursement, Personal Development, Certifications &amp; Learning Opportunities</li><li>
Employee Referral Program</li><li>
Corporate Sponsored Events &amp; Community Outreach</li><li>
Care.com annual membership</li><li>
Employee Assistance Program</li><li>
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)</li><li>
Position may be eligible for a discretionary variable incentive bonus</li></ul>
About Guidehouse
Guidehouse is an Equal Opportunity Employer&ndash;Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse&rsquo;s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant&rsquo;s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.</div>

SME - Web Application Development

Interwood Mobel (Pvt) Ltd.

<div>
 Interwood is looking for a result-oriented and hands-on
 
 Production Engineer / Section Incharge
 
 to manage the end-to-end operations of an assigned production section. The candidate will be responsible for production planning and execution, manpower management, floor discipline, team training, quality control, compliance, rework reduction, overtime control, cost optimization, process improvement, and system strengthening.
 
 
 The ideal candidate must have a strong engineering background with practical manufacturing experience and the ability to lead production teams on the floor while ensuring timely delivery, quality standards, productivity improvement, and operational efficiency.
 
 
 Candidates with
 
 FMCG manufacturing background
 
 will be preferred, especially those who have managed high-volume production, labour-intensive operations, shift management, quality compliance, and process efficiency.
 
 
 
 Key Responsibilities
 
 
 
 
 Production Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Take complete ownership of the assigned section's monthly, weekly, and daily production planning and execution.
 </li>
 <li>
 Ensure daily production targets are achieved as per approved production plan, quality standards, timelines, and customer delivery requirements.
 </li>
 <li>
 Monitor plan vs actual production output and take timely corrective actions against delays, gaps, bottlenecks, or deviations.
 </li>
 <li>
 Coordinate with PPC, Quality, Maintenance, Stores, Design, Supply Chain, and other relevant departments to ensure smooth production flow.
 </li>
 <li>
 Ensure effective utilization of machines, manpower, materials, tools, and section capacity.
 </li>
 <li>
 Maintain production records, reports, and section-level performance tracking.
 
 
 </li>
 </ul>
 
 Section Management &amp; Floor Operations
 
 
 
 <ul>
 <li>
 Supervise day-to-day shopfloor operations of the assigned production section.
 </li>
 <li>
 Manage labour deployment, shift planning, attendance, productivity, task allocation, and floor discipline.
 </li>
 <li>
 Ensure strong control over section operations, housekeeping, safety practices, and compliance with company policies.
 </li>
 <li>
 Identify operational issues on the floor and escalate them timely with practical solutions.
 </li>
 <li>
 Drive accountability among supervisors, operators, workers, and support teams for daily deliverables.
 
 
 </li>
 </ul>
 
 Quality, Rework &amp; Compliance
 
 
 
 <ul>
 <li>
 Ensure production is carried out as per approved drawings, specifications, quality standards, SOPs, and process requirements.
 </li>
 <li>
 Work closely with the Quality team to reduce rejections, reworks, process deviations, and customer complaints.
 </li>
 <li>
 Conduct root cause analysis for recurring quality issues and implement corrective and preventive actions.
 </li>
 <li>
 Ensure compliance with production SOPs, safety standards, quality checkpoints, and process controls.
 </li>
 <li>
 Build quality ownership within the section team to reduce dependency on inspection-based controls.
 
 
 </li>
 </ul>
 
 Cost Optimization, Process Improvement &amp; System Strengthening
 
 
 
 <ul>
 <li>
 Work actively on cost optimization initiatives through better manpower utilization, material control, waste reduction, overtime reduction, and improved productivity.
 </li>
 <li>
 Identify opportunities for process improvement, system strengthening, workflow standardization, and operational control within the assigned section.
 </li>
 <li>
 Review current production processes and recommend improvements to reduce delays, rework, idle time, wastage, and productivity losses.
 </li>
 <li>
 Support the implementation of structured systems, SOPs, reporting mechanisms, dashboards, and production tracking formats.
 </li>
 <li>
 Drive continuous improvement initiatives related to cost reduction, capacity enhancement, quality improvement, production efficiency, and process discipline.
 </li>
 <li>
 Improve visibility and accountability through proper documentation, reporting, and follow-up mechanisms.
 
 
 </li>
 </ul>
 
 Team Training &amp; Performance Management
 
 
 
 <ul>
 <li>
 Train supervisors, operators, and floor teams on production processes, quality standards, safety requirements, productivity expectations, and discipline.
 </li>
 <li>
 Identify skill gaps within the section and support capability development of the team.
 </li>
 <li>
 Build a culture of ownership, teamwork, discipline, quality focus, and continuous improvement.
 </li>
 <li>
 Monitor individual and team performance and take corrective action where required.
 </li>
 <li>
 Ensure proper onboarding and guidance of new team members within the assigned section.
 
 
 </li>
 </ul>
 
 Overtime, Productivity &amp; Efficiency Control
 
 
 
 <ul>
 <li>
 Reduce overtime through effective planning, manpower utilization, productivity monitoring, and shift control.
 </li>
 <li>
 Improve section output, efficiency, line balancing, and overall process flow.
 </li>
 <li>
 Monitor wastage, delays, idle time, absenteeism, rework trends, and productivity losses.
 </li>
 <li>
 Ensure production targets are delivered with optimum cost, controlled overtime, and improved manpower efficiency.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Qualification
 
 
 
 <ul>
 <li>
 Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Industrial Engineering, or a relevant engineering discipline.
 </li>
 <li>
 Additional certifications in production management, lean manufacturing, quality management, process improvement, or operational excellence will be preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 8-10 years of relevant experience in production, manufacturing operations, plant operations, or section management.
 </li>
 <li>
 Prior experience as Production Engineer, Section Incharge, Assistant Manager Production, Production Supervisor, Manufacturing Engineer, Line Incharge, or Shift Incharge will be preferred.
 </li>
 <li>
 Candidates with FMCG manufacturing background will be preferred.
 </li>
 <li>
 Experience in high-volume production, labour-intensive floor management, shift operations, process efficiency, quality compliance, and productivity improvement will be an added advantage.
 </li>
 <li>
 Experience in furniture, woodworks, appliances, electronics, engineering, automotive, metal, or similar manufacturing industries will also be considered
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Paid Leaves
 </li>
 <li>
 Easy loan and advance salary facility
 </li>
 </ul>
</div>

Production Engineer

HR Force International

Position Summary:We are seeking an experienced Senior Software Engineer to lead the design, development, modernization, and ongoing evolution of Skyplan&rsquo;s enterprise-grade web applications. The successful candidate will bring at least 10 years of professional experience in Enterprise SaaS environments, with deep expertise across modern frontend frameworks, PHP-based backend systems, and scalable web architectures deployed in Linux production environments. This role requires a senior engineer who is deeply hands on, highly effective at debugging and problem-solving, and capable of contributing both strategically and practically. The Senior Software Engineer plays an integral role in shaping technical direction while ensuring the platform meets enterprise expectations for performance, security, reliability, and longterm maintainabilityKey Responsibilities:Design, develop, test, deploy, and support complex web applications in production environments Lead modernization efforts, including refactoring and improving legacy PHP systems and Python components into modular, scalable architectures Build and support responsive, high-quality user interfaces using React, Vue.js, and Angular Develop and maintain backend services, APIs, and business logic using PHP and modern frameworks such as Laravel  Support and evolve CI/CD pipelines, release processes, and production stability Collaborate with product, QA, DevOps, operations, and business stakeholders to deliver reliable, enterprise-ready solutions Ensure applications consistently meet standards for performance, security, scalability, and maintainability Participate in architecture discussions and contribute to long-term technical planning Review code, mentor team members, and promote sound engineering practices across the team Evaluate and integrate practical AI-driven functionality where appropriate and beneficialRequired Qualifications: Bachelor&rsquo;s or higher degree in Computer Science or Software Engineering  Minimum 10 years of professional experience in Enterprise SaaS environments  Strong, hands on experience with Angular, React, and/or Vue.js in Linux production settings  Strong backend development experience using PHP; Python experience is a plus  Experience with modern PHP frameworks such as Laravel  Strong knowledge of JavaScript and preferably TypeScript  Experience building and integrating RESTful and service-oriented applications  Security awareness, including identity and access management in Debian and/or comparable flavors of Linux  Strong understanding of relational databases such as MySQL, MariaDB, or PostgreSQL  Experience with authentication, authorization, secure development practices, and application lifecycle management  Experience with Git, code review, automated testing, and CI/CD workflows  Ability to work effectively across both mature systems and modern application stacksWork Location: Hybrid remote in Islamabad

Senior Software Engineer

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