production support specialist

Organon Pharmaceuticals

<div>Responsibilities<ul><li>
Provide support for HRIS technology team including, but not limited to, researching and resolving HR system problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.</li><li>
Assist in the review, testing and implementation of HRMS system upgrades or patches.</li><li>
Collaborate with HRIS technology team to support new implementations and enhancements.</li><li>
Develop user friendly procedures, guidelines and documentation.</li><li>
Manage and design the mapping of all HRIS tables to ensure accurate data capture that promotes prudent compliance and enables comprehensive reporting.</li><li>
Serve as Subject Matter Expert to consult with end-users on appropriate system processes and procedures and execute changes as required to support ongoing demand based on priorities</li><li>
Drive an employee-centric focus to provide the best experience, partner with HRIS technology, service delivery teams, global experience owners and corporate partners to ensure ease of understanding</li><li>
Demonstrate foundational HR technology subject matter expertise</li><li>
Troubleshoot and research solutions through technology communities and case managers</li></ul>
Required Education, Experience, and Skills
Minimum Requirements:<ul><li>
Minimum of a Bachelor's degree.</li><li>
At least 5 years in a HRIS functional role with hands on experience on Workday.</li><li>
Experience with various Workday modules like Core HCM, Absence Management, Talent Management , Recruiting, Time Tracking.</li><li>
Experience working independently and managing projects</li><li>
Excellent communication skills and ability to influence peers (within HR and cross-functionally)</li></ul>
Required Experience and Skills:<ul><li>
Data Analysis and reporting Skills</li><li>
Understanding of HR operations, HRIS, change &amp; release management, and experience with HR data.</li><li>
Excellent written and oral communication skills to interact with associates and managers.</li><li>
Experience working independently and managing projects</li><li>
Ability to do data analysis or troubleshooting using Excel vlookup.</li></ul>
Preferred Education, Experience, and Skills<ul><li>
Knowledge of EIBs load and Report writer, Alerts, Notifications, BP edit and Security.</li><li>
Experience with data analysis, data integrations &amp; data quality concepts</li><li>
Commitment to and passion for excellence.</li><li>
Ability to collect information to understand challenges and underlying concerns, share ideas and help others calmly and collaboratively.</li><li>
Positive, team-oriented attitude with a focus on communication and information sharing.</li><li>
Problem-solving and learning mindset.</li><li>
Strong attention to detail.</li><li>
Ability to prioritize workload and provide timely follow-up and resolution.</li><li>
Ability to work in a fast-paced environment and embrace frequent change.</li><li>
Technical skillset and/or SQL knowledge would be preferred.</li></ul>
Secondary Job Description
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women&rsquo;s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.
Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Annualized Salary Range
Annualized Salary Range (Global)
Annualized Salary Range (Canada)
Please Note: Pay ranges are specific to local market and therefore vary from country to country.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
2 
Requisition ID:R535808</div>

HRIS Senior Production Ops Support Specialist

Bosch

<div>Company Description 
Let&rsquo;s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people&rsquo;s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. 
Every year, several thousands of young people on practical placements with Bosch experience daily work at first hand. With this long term internship opportunity they are actively integrated into projects and are fully incorporated in the daily work of one of the world's largest industrial corporations. The new specialist experience you gather will help you choose the future focus of your studies and the way you wish to launch your professional career. One thing is sure: Exciting and interesting tasks await you! 
Job Description 
Students enrolled in University Engineering and Economic Management Science departments can work minimum three days per week in our Bursa Plants.
We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us in starting something remarkable as a Production IT Support Smart Start.
Your contribution to something big:<ul><li>
Supporting for developing User departments requirement Management (customer need specifications)</li><li>
Supporting documentation (User/project manuals, system/certification documents)</li><li>
Hands on Support for IT department associates</li><li>
Configuring End user IT devices (laptops,mobile devices)</li></ul> 
Qualifications 
What distinguishes you:<ul><li>
3rd year undergraduate and postgraduate students in the field of Computer Engineering and related fields</li><li>
Basic Knowledge of software coding, network and security</li><li>
Team spirit, contribution to team synergy</li><li>
Problem solving analysis</li><li>
High curiosity and self-learning ambition</li><li>
Very good command in English</li><li>
Good communication skills, ability to work in a team</li></ul></div>

Production IT Support Smart Start

<div>Site Name: Pakistan - Sindh - Karachi 
Posted Date: Aug 26 2025<div> 
This role is an exciting opportunity to support GSK&rsquo;s manufacturing operations in Pakistan. You will play a key role in ensuring smooth production processes, maintaining high safety and quality standards, and driving operational efficiency. Collaboration is central to this role, as you&rsquo;ll work closely with cross-functional teams to meet production goals. We value candidates who are detail-oriented, proactive, and committed to continuous improvement. 
 
Responsibilities 
<ul><li>Operate and maintain production equipment to ensure consistent output and compliance with safety and quality standards.</li><li>Keep accurate records of production, downtime, maintenance, and changeovers.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Environmental Health and Safety (EHS) standards.</li><li>Identify and implement measures to improve machine efficiency and reduce waste.</li><li>Collaborate with team members and supervisors to meet daily production targets and key performance indicators (KPIs).</li><li>Support troubleshooting and maintenance activities to minimize disruptions and ensure smooth operations.</li></ul> 

Qualifications, Skills and Education 
 
<ul><li>Diploma in Mechanical or Electrical Engineering or equivalent.</li><li>2&ndash;3 years of experience in a similar role within a manufacturing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to maintain accurate records and ensure compliance with regulatory standards.</li><li>Effective communication skills for collaboration with team members and supervisors.</li><li>Experience working in a GMP-compliant environment.</li><li>Familiarity with production equipment and technical troubleshooting.</li><li>Proficiency in using software tools for record-keeping and reporting (e.g., SAP, Excel).</li><li>Commitment to continuous improvement and operational excellence.</li></ul> 

Work Environment 
This role is based on-site at our manufacturing facility in Pakistan. 
 
Join us in making a difference by ensuring high-quality production standards and contributing to a collaborative and innovative work environment.</div>
Why GSK? 
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Contact information:
You may apply for this position online by selecting the Apply now button.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</div>

Production Support Officer Manufacturing

<div></div><div><div><div><div><ul><div>3 - 5 Years</div>
<div></div><div>2 Openings</div>
 <div>Hyderabad</div></ul></div><div> 
<div><div>
</div></div></div></div><div></div><div><h3 class="jobSectionHeader">Role description</h3>
<div>Role Proficiency:

Independently support customer applications by monitoring and resolving the system issues. Guides other associates and assists Lead 1 &ndash; Production Support

Outcomes:
<div>
<ul><li> Understand the application/feature/component and issues related to the same from Business users to resolve issues and create required SOPs/Runbooks</li></ul>
<ul><li> Monitor triage and resolve higher severity issues pertaining to systems/applications/infrastructure tools for end users via phone chats and/or via email</li></ul>
<ul><li> Identify the problem patterns and suggest better resolution techniques</li></ul>
<ul><li> Optimise efficiency cost and quality by identifying opportunities for automation/process improvements</li></ul>
<ul><li> Proactively identify issues/defects/flaws in application; take necessary measures to address</li></ul>
<ul><li> Assist Lead 1 &ndash; Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions</li></ul>
<ul><li> Mentor Trainee Associate and Associate I II- Production Support to become more effective in their roles</li></ul>
<ul><li> Act as the technical SME for troubleshooting/resolving any reported production incident/ticket/issue</li></ul>
<ul><li>Learn business domain technology and system domain individually and as recommended by the project/account</li></ul>
</div>
Measures of Outcomes:
<div>
<ul><li> Adherence to engineering process and standards</li></ul>
<ul><li> Adherence to schedule / timelines</li></ul>
<ul><li> Adhere to SLAs where applicable</li></ul>
<ul><li> # of issues resolved</li></ul>
<ul><li> # of non-compliance issues with respect to SOP</li></ul>
<ul><li> Reduction of reoccurrence of known defects</li></ul>
<ul><li> Quick turnaround of production bugs</li></ul>
<ul><li> Defined productivity standards for the team</li></ul>
<ul><li> # of new runbooks created</li></ul>
<ul><li> # of production jobs automated</li></ul>
<ul><li> # of new monitoring dashboards introduced</li></ul>
<ul><li> Completion of applicable technical/domain certifications</li></ul>
<ul><li>Completion of all mandatory training requirements</li></ul>
</div>
Outputs Expected:

Issue Resolution:
<div>
<ul><li>Analyse and resolves the incidents/tickets within the optimal MTTR (Mean Time To Resolve)</li></ul></div> 
 
Training:
<div>
<ul><li>Attends one on one need-based domain/project/technical trainings as needed</li></ul>
<ul><li>Provides need-based training to juniors on the team</li></ul></div> 
 
Escalation:
<div>
<ul><li>Escalate problems to appropriate individuals/support team based on established guidelines and procedures.</li></ul>
<ul><li>Where applicable 
monitor progress of requests for support and ensure users and other interested parties are kept informed.</li></ul></div> 
 
Document:
<div>
<ul><li>Create documentation for one's own work</li></ul></div> 
 
Automation:
<div>
<ul><li>Identify opportunities for automation/process improvements that help in optimising cost and improving quality</li></ul></div> 
 
Mentoring:
<div>
<ul><li>Mentor juniors on the team</li></ul>
<ul><li>Set FAST goals and provide feedback of FAST goals to mentees</li></ul></div> 
 
Status Reporting:
<div>
<ul><li>Report status of tasks assigned</li></ul>
<ul><li>Comply with project related reporting standards/process</li></ul></div> 
 
Manage knowledge:
<div>
<ul><li>Absorb and contribute to project related documents 
share point 
libraries 
client universities</li></ul></div> 
 
Release:
<div>
<ul><li>Adhere to release management process</li></ul>
</div>
Skill Examples:
<div>
<ul><li> Identify triage and resolve issues reported by customer</li></ul>
<ul><li> Log Monitor and report issues as defined by SLAs</li></ul>
<ul><li> Develop runbooks SOPs and dashboards</li></ul>
<ul><li> Problem solving approach</li></ul>
<ul><li> Manage and guarantee high levels of quality</li></ul>
<ul><li> Team Player</li></ul>
<ul><li> Good written and verbal communication abilities</li></ul>
<ul><li> Proactively ask for help and offer help</li></ul>
</div>
Knowledge Examples:
<ul>
<li> Appropriate software programs/modules/ tools
<div> <ul><li>Operating Systems and software platforms</li></ul>
<ul><li> Integrated development environment (IDE)</li></ul>
<ul><li> DBMS</li></ul>
<ul><li> Programming Languages</li></ul>
<ul><li> Software life cycle methodology E.g. Agile methods</li></ul>
<ul><li> Knowledge base of customer domain and about sub domain where problem is solved</li></ul>
<ul><li> Proactively ensure the highest levels of systems availability</li></ul>
<ul><li>Agile methods</li></ul></div> 
Additional Comments:

&bull; System Monitoring &amp; Maintenance &bull; Incident management and Problem Management &bull; Troubleshooting and Problem-solving skills &bull; Strong Collaboration with Cross-Functional Teams &bull; Infrastructure Support &bull; Manage servers, databases, and cloud environments -Prior experience of working on the windows , WebLogic servers. &bull; Good knowledge on how to initiate the REST API calls (SOAP or POSTMAN) &bull; Ensure high availability and disaster recovery readiness. &bull; Good communication skills both verbal and email as this is customer facing role. &bull; Hands on strong SQL knowledge , API /Microservices, Java , Automation &amp; Scripting &bull; Knowledge on KOBs is added advantage. &bull; Experience with Grafana, Dynatrace is a plus &bull; supply chain understanding. OTM/GTM exposure is a plus
</li>
</ul></div><h3 class="jobSectionHeader">Skills</h3>
<div>Incident Management,Maintenance,Problem Management</div></div></div></div>
 <div><h3 class="jobSectionHeader">About UST</h3>
<div>UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world&rsquo;s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients&rsquo; organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact&mdash;touching billions of lives in the process.</div></div>

Associate III - Production Support

<div>
 
 Site Name:
 
 Pakistan - Sindh - Karachi
 
 
 
 Posted Date:
 
 Aug 26 2025
 
 
 This role is an exciting opportunity to support GSK&rsquo;s manufacturing operations in Pakistan. You will play a key role in ensuring smooth production processes, maintaining high safety and quality standards, and driving operational efficiency. Collaboration is central to this role, as you&rsquo;ll work closely with cross-functional teams to meet production goals. We value candidates who are detail-oriented, proactive, and committed to continuous improvement.
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Operate and maintain production equipment to ensure consistent output and compliance with safety and quality standards.
 </li>
 <li>
 Keep accurate records of production, downtime, maintenance, and changeovers.
 </li>
 <li>
 Ensure compliance with Good Manufacturing Practices (GMP) and Environmental Health and Safety (EHS) standards.
 </li>
 <li>
 Identify and implement measures to improve machine efficiency and reduce waste.
 </li>
 <li>
 Collaborate with team members and supervisors to meet daily production targets and key performance indicators (KPIs).
 </li>
 <li>
 Support troubleshooting and maintenance activities to minimize disruptions and ensure smooth operations.
 
 
 
 </li>
 </ul>
 
 Qualifications, Skills And Education
 
 
 
 
 <ul>
 <li>
 Diploma in Mechanical or Electrical Engineering or equivalent.
 </li>
 <li>
 2&ndash;3 years of experience in a similar role within a manufacturing environment.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 </li>
 <li>
 Ability to maintain accurate records and ensure compliance with regulatory standards.
 </li>
 <li>
 Effective communication skills for collaboration with team members and supervisors.
 </li>
 <li>
 Experience working in a GMP-compliant environment.
 </li>
 <li>
 Familiarity with production equipment and technical troubleshooting.
 </li>
 <li>
 Proficiency in using software tools for record-keeping and reporting (e.g., SAP, Excel).
 </li>
 <li>
 Commitment to continuous improvement and operational excellence.
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This role is based on-site at our manufacturing facility in Pakistan.
 
 
 Join us in making a difference by ensuring high-quality production standards and contributing to a collaborative and innovative work environment.
 
 
 
 Why GSK?
 
 
 Uniting science, technology and talent to get ahead of disease together.
 
 
 
 GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.
 
 
 People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
 
 
 
 Contact information:
 
 
 
 You may apply for this position online by selecting the
 
 Apply now
 
 button.
 
 
 
 Important notice to Employment businesses/ Agencies
 
 
 
 GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
</div>

<div>Site Name: Pakistan - Sindh - Karachi 
Posted Date: Aug 26 2025<div> 
This role offers an exciting opportunity to contribute to GSK&rsquo;s manufacturing operations in Pakistan. You will play a key role in ensuring smooth production processes, maintaining high safety and quality standards, and driving operational efficiency. Collaboration is central to this role, as you&rsquo;ll work closely with cross-functional teams to meet production goals. We value candidates who are detail-oriented, proactive, and committed to continuous improvement. 
 
Responsibilities 
<ul><li>Operate and maintain production equipment to ensure consistent output and compliance with safety and quality standards.</li><li>Keep accurate records of production, downtime, maintenance, and changeovers.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Environmental Health and Safety (EHS) standards.</li><li>Identify and implement measures to improve machine efficiency and reduce waste.</li><li>Collaborate with team members and supervisors to meet daily production targets and key performance indicators (KPIs).</li><li>Support troubleshooting and maintenance activities to minimize disruptions and ensure smooth operations.</li></ul> 

Qualifications, Skills and Experience 
<ul><li>Diploma in Mechanical or Electrical Engineering or equivalent.</li><li>2&ndash;3 years of experience in a similar role within a manufacturing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to maintain accurate records and ensure compliance with regulatory standards.</li><li>Effective communication skills for collaboration with team members and supervisors.</li><li>Experience working in a GMP-compliant environment.</li><li>Familiarity with production equipment and technical troubleshooting.</li><li>Proficiency in using software tools for record-keeping and reporting (e.g., SAP, Excel).</li><li>Commitment to continuous improvement and operational excellence.</li></ul> 

Work Environment 
This role is based on-site at our manufacturing facility in Pakistan. 
 
Join us in making a difference by ensuring high-quality production standards and contributing to a collaborative and innovative work environment.</div>
Why GSK? 
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
Contact information:
You may apply for this position online by selecting the Apply now button.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</div>

Production Support Officer

Turkish Technology

<div>
 
 
 Who We Are?
 
 
 
 We are the technology leader of the aviation and air cargo industry in Turkey! We are an innovative and successful team that does not fit into the mold, constantly enlarges its target and pushes the standards in global competition...
 
 
 
 
 
 We design and develop technology with the spirit of R&amp;D, where human, engineering and software are the most perfect components. We use trend technologies such as big data, cloud computing, artificial intelligence, fintech, cybersecurity and blockchain which we can compete in the sky. We move forward confidently and successfully with the power of our knowledge and experience into the future.
 
 
 
 
 
 Obviously, We don't dream too much as &ldquo;what will happen in the future?&rdquo;, because we are designing the future from today...
 
 
 
 
 
 We are a strong team of more than 1800 valuable talents that shed their minds in offices equipped with modern technology in Istanbul, Ankara and Izmir. Team play is our favorite system! We focus on the same goal &ndash; winning &ndash; and continue to work together with the motivation to achieve this.
 
 
 
 
 
 If you want to have your name in the success story of a globalizing company, we look forward to your application to the winners team!
 
 
 
 
 
 
 Job Description:
 
 
 
 We are looking for an
 
 IT Production Performance Specialist
 
 to work closely with Turkish Technology in order to continuously improve the efficiency of our software development, maintenance, and support processes, and to ensure the delivery of high-quality services. This position will play a critical role in ensuring that the software development and maintenance &amp; support services provided by Turkish Technology fully meet our company&rsquo;s needs and comply with SLA (Service Level Agreement) criteria. The role will also involve monitoring and overseeing projects to ensure timely delivery within budget and quality standards.
 
 
 
 
 
 
 Position located at:
 
 Halkal&inodot;
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Monitor and ensure that software development (new products and enhancements to existing products) and software maintenance &amp; support services provided by Turkish Technology meet the defined quality and service standards.
 
 
 &bull; Conduct project monitoring, control, and auditing activities to ensure software development and maintenance projects are completed on time, within budget, and in line with quality standards. Track project progress and propose improvements when necessary to achieve set objectives.
 
 
 &bull; Ensure that software development and maintenance support services, as well as related SLAs in contracts with Turkish Technology, are accurately defined, monitored, and updated when needed.
 
 
 &bull; Track the performance of software development and maintenance services, prepare reports, and regularly share them with internal stakeholders.
 
 
 &bull; Ensure that the supplied software development and maintenance &amp; support processes are defined and executed in line with industry best practices, monitor their effectiveness, and implement improvements.
 
 
 &bull; Oversee the adequacy and competencies of the human resources involved in software development and maintenance services, ensuring operational processes run efficiently through proper coordination.
 
 
 &bull; Collect customer feedback, take action for service improvements, monitor customer satisfaction, and ensure continuous enhancement accordingly.
 
 
 &bull; Manage potential risks in IT service procurement processes, conduct risk assessments, and report periodically.
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree (preferably in Computer Engineering, Industrial Engineering, or related fields).
 
 
 &bull; Experience in managing software development, maintenance, and support services.
 
 
 &bull; Knowledge and experience in project management and auditing.
 
 
 &bull; Knowledge and experience in SLA management and reporting.
 
 
 &bull; Proficiency in using corporate reporting tools and developing reports.
 
 
 &bull; Strong analytical thinking, problem-solving, and process improvement skills.
 
 
 &bull; Customer-oriented approach in IT services with a vision for enhancing service quality.
 
 
 &bull; Openness to learning and adapting to new technological approaches.
 
 
 &bull; Strong communication, coordination, and teamwork skills.
 
 
 
 
 
 
 Benefits Of Working With Us
 
 
 
 
 In addition to having the opportunity to grow and be challenged, and to be part of a life, our people enjoy a range of rewarding benefits:
 
 
 
 
 
 <ul>
 <li>
 Flexible working arrangements, generous personal, parental and cultural leave
 </li>
 <li>
 Competitive remuneration
 </li>
 <li>
 Free and subsidized health and wellbeing services
 </li>
 <li>
 Discounts on a wide range of products and services
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process
 </li>
 <li>
 A great number of online courses and technical trainings that will support your development
 </li>
 <li>
 Personalized development plan for you
 </li>
 <li>
 Using CED &amp; Pass Flight for travelling experience with your family
 </li>
 <li>
 Support payment for childcare
 </li>
 </ul>
 
 
 
 
 
 Be Yourself
 
 
 
 We value the unique backgrounds, experiences and contributions that each person brings to our team and encourage and celebrate diversity.
 
 
 
 
 
 If you would like to get to know more about Turkish Airlines Technology, please follow us on Instagram and LinkedIn;
 
 
 https://www.instagram.com/turkishairlinstechnology/
 
 
 https://www.linkedin.com/company/thyteknoloji/
 
</div>

IT Production Performance Specialist

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