professional services manager

Canonical

<div>
 This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs.
 
 
 We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers.
 
 
 We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of 'most software to most companies'. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result.
 
 
 
 The role of a Cloud Professional Services Manager at Canonical
 
 
 
 The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
 
 
 A Cloud Professional Services Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals.
 
 
 
 Location:
 
 This role will be home based, managing a team in your time zone.
 
 
 
 What your day will look like
 
 
 
 <ul>
 <li>
 Lead and develop a team of engineers, ranging from graduate to senior
 </li>
 <li>
 Work remotely in a single major time zone
 </li>
 <li>
 Coach, mentor, and offer career development feedback
 </li>
 <li>
 Identify and measure team health indicators
 </li>
 <li>
 Implement disciplined engineering processes
 </li>
 <li>
 Represent your team and product to stakeholders, partners, and customers
 </li>
 <li>
 Develop and evangelise great engineering and organisational practices
 </li>
 <li>
 Plan and manage progress on agreed goals and projects
 </li>
 <li>
 Be an active part of the leadership team, collaborating with other leaders
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Knowledge of cloud computing concepts &amp; technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
 </li>
 <li>
 Practical knowledge of Linux and networking
 </li>
 <li>
 Experience in technical presales
 </li>
 <li>
 You are a dynamic person who loves to jump in new projects and interact with people
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Passion and a track record of developing and growing people
 </li>
 <li>
 Experience in leading, coaching and mentoring engineers
 </li>
 <li>
 Organised and able to ensure your team delivers timely, high quality results
 </li>
 <li>
 An exceptional academic track record from high school and, preferably, university as well
 </li>
 <li>
 Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings.
 
 
 </li>
 </ul>
 
 Additional skills that you might also bring
 
 
 
 <ul>
 <li>
 Second language - Spanish or French preferred
 </li>
 <li>
 Python knowledge
 </li>
 <li>
 Experience collaborating with external partners
 </li>
 <li>
 Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
 
 
 </li>
 </ul>
 
 What we offer you
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues from your team and others
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Cloud Professional Services Manager

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You&rsquo;ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
 
 
We're looking for an Engagement Management Delivery Practice Manager to lead our Professional Services (ProServe) India Engagement Management practice. This leader will oversee the delivery of complex, transformational customer engagements across our largest and most strategic enterprise customers, hire and develop bar-raising talent, build effective organization-wide relationships, and engage customers and C-level executives to provide delivery thought leadership, support pre-sales, steer in-flight projects, and ensure delivery exceeds customer expectations. 
 
The ideal candidate is an experienced people leader with deep technology consulting expertise, a background in leading program delivery teams and strategic transformation programs, and experience supporting business development. We look for a leader who is passionate about building an environment where builders thrive and grow their careers; a leader who thrives in an agile, fast-paced, growth environment, insists on incredibly high standards, and can dive deep to get the job done. 
In this capacity, you will be based in Bengaluru or Mumbai and are expected to travel 40% of the time. You will report to the India ProServe Delivery Leader and guide your direct team of Engagement Managers. 
 
Key job responsibilities 
<ul><li>Lead and develop a team of Engagement Managers capable of successfully managing diverse cloud transformation programs in AI, data, migration, modernization and security.
</li><li>Implement and enhance mechanisms to improve delivery quality and engagement manager productivity; Provide thought leadership in engagement methodologies and best practices adoption.
</li><li>Serve as strategic advisor to C-suite executives, leading steering committees and executive engagements.
</li><li>Own customer escalations, feedback, corrective actions, and learnings to drive customer satisfaction</li><li>Navigate complex escalations with executive temperament, transforming challenges into relationship-strengthening opportunities</li><li>Participate in business development, pre-sales, and contract negotiations</li><li>Collaborate with local, regional, and global teams to design and implement cloud programs
</li><li>Effectively communicate delivery portfolio health and status to Sr. Stakeholders internally and externally. 
</li></ul></div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree in Computer Science, Math, or a related field</li><li>Experience with consulting practice leadership as manager of managers with team size 50+ and P&amp;L responsibility</li><li>Experience with enterprise architecture including virtualization technologies and distributed architecture</li><li>Experience managing and delivering large-scale enterprise IT projects</li><li>Experience with AWS, Azure, or Google Cloud technology</li><li>15+ years of leading complex, large-scale, IT, technical or engineering programs experience</li><li>Technical depth and credibility to guide delivery of complex transformational programs.</li><li>Experience with Agile and Project Management frameworks, methodologies, and tools.</li><li>Track record working with various delivery models including Fixed Price and Time &amp; Material.</li><li>Business consulting expertise translating technical requirements into customer outcomes.</li><li>Experience in pre-sales or sales and contracting for complex service engagements.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>AWS certification</li><li>Experience with communication, presentation, and negotiation</li><li>Technical leadership experience in cloud and/or AI product/technology organizations/MNCs.</li><li>Track record in scaling teams, processes and capabilities in fast growth environment.</li><li>Enterprise IT consulting and/or delivery experience with global companies.</li><li>Certifications in PMP, Agile certifications (CSM, PSM, PMI-ACP, SAFe), PRINCE2 or equivalent.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Practice Manager - Engagement Management, AWS Professional Services India

TikTok

<div>
 
 Responsibilities
 
 
 About the Team
 
 The Procurement team aims to provide high-quality purchasing solutions and establish a global platform for purchasing resources. Through providing professional management of procurement resources, selecting high-quality suppliers, and managing supplier performance, we aim to improve the efficiency, cost-effectiveness and compliance of our company's procurement behavior, fostering a healthy long-term business environment.
 
 
 We are seeking an experienced Procurement Manager to oversee our consulting services category in the U.S. This role involves strategizing to secure cost-effective deals and high-performing suppliers, identifying resources to support our rapidly growing businesses across various segments and regions, engaging with key stakeholders to assess needs and define supplier strategies, and ensuring compliance for effective risk control.
 
 
 Responsibilities:
 
 - Lead sourcing for the AMS Professional Services category, including identifying and evaluating consulting firms based on expertise, experience, and budget.
 
 - Implement and optimize procurement processes to enhance efficiency and reduce costs.
 
 - Partner closely with business leaders to define procurement and supply strategies, offering innovative and scalable solutions.
 
 - Conduct in-depth analysis of the professional services industry, benchmark categories, and analyze relevant data to identify high-quality, cost-effective vendors.
 
 - Manage supplier deliverables and establish performance measurement systems to enhance competition, ensure supply continuity, and drive efficiency.
 
 - Navigate complex, matrixed organizations and fast-paced environments; influence cross-functional teams and senior leadership with data-backed insights.
 
 - Drive initiatives with a strong focus on execution, delivering measurable outcomes.
 
 - Analyze historical data to identify trends, inefficiencies, or risks, and present clear, compelling business cases for change.
 
 - Apply logical thinking and data-driven persuasion to support decision-making and secure stakeholder alignment.
 
 - Demonstrate strong change management and interpersonal skills to engage and influence a diverse range of stakeholders with varying needs.
 
 - Work on-site four days a week.
 
 
 
 Qualifications
 
 
 Minimum Qualifications:
 
 - 5+ years of progressive experience in consulting and professional services procurement, including partnerships with Big Four firms.
 
 - Strong knowledge and proven application of sourcing and procurement principles and best practices.
 
 - Proficient in negotiation and contract management.
 
 - Excellent communication and interpersonal skills.
 
 - Skilled in data analysis, strategic decision-making, and complex problem-solving.
 
 - Comfortable working in ambiguity, managing conflict, and navigating organizational change.
 
 - Willingness to travel within the region as required.
 
 
 Preferred Qualifications:
 
 - Professional certifications in procurement (e.g., CSCP, CPM, CPP, or equivalent).
 
 - Experience working in fast-paced companies, preferably within the tech industry.
 
 - In-depth knowledge of procurement regulations, market trends, and best practices in the region.
 
 - Familiarity with procurement tools and systems.
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $96000 - $171000 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

Procurement Manager - Professional Services, AMS

Securiti

<div>
 Securiti is the pioneer of the Data Command Center, a centralized platform that enables the safe use of data and GenAI. It provides unified data intelligence, controls and orchestration across hybrid multicloud environments. Large global enterprises rely on Securiti's Data Command Center for data security, privacy, governance, and compliance.
 
 
 Securiti has been recognized as Gartner "Cool Vendor in Data Security", Forrester "Privacy Management Wave Leader", and RSA "Most Innovative Startup". The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high-growth global companies before.
 
 
 We are seeking a dynamic Professional Services Engineer to join our team. This role focuses on providing high-level technical support, guidance, and expertise in the deployment and operation of our software solutions. The ideal candidate will have a strong background in client-facing roles, project management, and technical problem-solving.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Architecture &amp; Deployment: Implement Securiti Products on customer infrastructure ensuring adherence to industry best practices. Manage deployments across various platforms including AWS, Google Cloud, Microsoft Azure, and on-premise setups.
 </li>
 <li>
 Technical Expertise: Utilize expertise in Data Privacy &amp; Security, SQL/NoSQL databases, Linux, Networking, Cloud Platforms, Docker/Kubernetes, and Virtualization.
 </li>
 <li>
 Customer Engagement: Drive post-sales engagement, ensuring successful project implementations. Work with clients to understand their needs and provide expert support during product deployment and integration.
 </li>
 <li>
 Solution Implementation: Lead the planning, installation, configuration, and optimization of our software solutions in various client environments.
 </li>
 <li>
 Training and Support: Conduct training sessions for customers and provide ongoing support to resolve technical issues.
 </li>
 <li>
 Project Management: Oversee project timelines, resources, and deliverables, ensuring objectives are met within deadlines and budgets.
 </li>
 <li>
 Global Cross-Functional Collaboration: Work with our global teams across sales, marketing, product management, professional services, and engineering for a seamless customer lifecycle.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Educational &amp; Professional Background: Minimum of a Bachelor&rsquo;s Degree in a technical field with 3+ years of work experience in a client-facing technical role, such as a professional services engineer, technical consultant, or a related technical field.
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 2+ years of experience with large enterprises, focusing on data projects.
 </li>
 <li>
 Proficiency in Data Privacy and Security (DLP, Encryption, Access, Classification, etc.), SQL/NoSQL databases, Linux, Bash scripting, Python, Golang, and Linux-based system components.
 </li>
 <li>
 Strong understanding of on-premise and cloud platforms (AWS, GCP, OCI, Azure) and experience architecting infrastructures for diverse application scales.
 </li>
 <li>
 Knowledge of container technologies, infrastructure as code, and monitoring tools.
 </li>
 <li>
 Proficiency in software deployment, configuration, and system performance tuning.
 </li>
 <li>
 Regulatory &amp; Compliance Knowledge: Solid understanding of data security, privacy, compliance, and associated regulations.
 </li>
 <li>
 Project Management: Proven experience in managing technical projects with a focus on client satisfaction.
 </li>
 <li>
 Soft Skills: Excellent communication, leadership, and project management skills. A passion for technology, teamwork-oriented attitude, and flexibility in diverse environments.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 &ldquo;Securiti is the pioneer of the Data Command Center, a centralized platform that enables the safe use of data and GenAI. It provides unified data intelligence, controls and orchestration across hybrid multicloud environments. Large global enterprises rely on Securiti's Data Command Center for data security, privacy, governance, and compliance. Securiti has been recognized with numerous industry and analyst awards, including "Most Innovative Startup" by RSA, "Top 25 Machine Learning Startups" by Forbes, "Most Innovative AI Companies" by CB Insights, "Cool Vendor in Data Security" by Gartner, and "Privacy Management Wave Leader" by Forrester. For more information, please visit Securiti.ai and follow us on LinkedIn and Twitter.&rdquo;
</div>

Professional Services Engineer

Cisco

<div>
 Meet the team
 
 
 Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers. Our Customer Program Managers lead customers and partners through their Splunk journey from discovery through implementation of sophisticated solutions using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to build relationships with both internal and external stakeholders, manage a portfolio of medium to high complexity customer projects and have established experience in commercial negotiations, project management procedures, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build customer trust through professional leadership, management and reporting of complex projects from kick off to successful delivery and close out
 </li>
 <li>
 Build and maintain project plans, including project P&amp;L, outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)
 </li>
 <li>
 Implement and maintain detailed project reporting, including Project burn rate, progress against plan, risks, dependencies and assumptions ensuring this is clearly reported to the key customer stakeholders
 </li>
 <li>
 Understand and assess the impact of any customer specific requirements, including any specific security and onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)
 </li>
 <li>
 Identify and promote opportunities for Splunk products and services to meet additional customer requirements
 </li>
 <li>
 Maintain a regular cadence with the sales teams to understand the upcoming opportunities and the requirements for PS engagement
 </li>
 <li>
 Collaborates with Sales Engineering to ensure PS is engaged in a timely manner to have sight of and the ability to influence technical detail and content
 </li>
 <li>
 Build customer confidence in outcomes through leveraging methodologies, blueprints, templates, Service Offerings and successful experiences with related solutions
 </li>
 <li>
 Understands at a high-level the solution options available to meet customer requirements and know how to leverage the relevant SMEs to ensure outcomes are clearly defined and customer expectations set
 </li>
 <li>
 Effectively executes the RFP/SOW process in partnership with the sales teams and supporting PS teams
 </li>
 <li>
 Maintains accurate and up-to-date reporting, documentation, and system information to ensure there is accurate forecasting of both bookings and revenue
 </li>
 <li>
 Active involvement in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved
 
 
 </li>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in technology, marketing, management or equivalent field
 </li>
 <li>
 5-10 years of proven experience in service and / or software sales or program management
 </li>
 <li>
 Strong understanding of lifecycle service, professional services and enterprise software agreements
 </li>
 <li>
 Ability to manage multiple customer personas and tailor communications accordingly both verbally and written
 </li>
 <li>
 Demonstrated leadership skills with experience managing teams and driving critical initiatives
 </li>
 <li>
 Proficient in forecasting, market analysis, and customer satisfaction metrics
 </li>
 <li>
 Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies
 </li>
 <li>
 Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.
 </li>
 <li>
 Technical competence; able to translate most customer requirements into proposals with minimal support from consultants / architects
 
 
 </li>
 </ul>
 
 
 Hours of work:
 
 
 48 hours per week
 
 
 
 
 Benefits:
 
 
 Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
 
 
 
 
 Application start and end date:
 
 
 Starting 14th of January for approx. 4-6 weeks
 
 
 Why Cisco?
 
 
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 
 
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 
 
 We are Cisco, and our power starts with you.
</div>

Customer Program Manager

HERE Technologies

<div>
 
 What's the role?
 
 
 
 
 The Team
 
 
 
 Our Professional Services team at HERE Technologies partners with leading organizations to deliver advanced location intelligence solutions. We help businesses unlock the power of geospatial technology to achieve their goals, drive innovation, and contribute to Saudi Arabia&rsquo;s Vision 2030. By joining us, you&rsquo;ll be part of a team that values collaboration, excellence, and long-term partnerships.
 
 
 
 The role
 
 
 
 As a Principal Professional Services Consultant you will lead the technical design and implementation of custom location intelligence solutions. With a customer-centric focus, you&rsquo;ll scope, design, and execute projects that address client needs and business objectives . You will closely partner with the Sales and Pre-sales team. Combining technical expertise with client engagement, you&rsquo;ll ensure solutions are aligned with customer goals and delivered to the highest standard. Working autonomously within a consistent global operating model, you&rsquo;ll also know when to escalate critical issues to support project success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with customers to understand business requirements and provide technical guidance.
 </li>
 <li>
 Scope and design end-to-end location intelligence solutions tailored to customer needs, integrating HERE products and services.
 </li>
 <li>
 Drive project execution, from initial concept to final delivery, ensuring alignment with customer objectives.
 </li>
 <li>
 Conduct workshops, training sessions, and presentations to guide clients through solution adoption.
 </li>
 <li>
 Work closely with internal teams (Sales, Solution Architects, Solution Engineers, Product) to ensure solution alignment and successful implementation.
 </li>
 <li>
 Produce essential project documentation, including solution design documents, project proposals, and implementation plans
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 This role is open to
 
 Saudi nationals only
 
 , in line with local labor regulations and our commitment to Saudization. We&rsquo;re proud to support Vision 2030 by prioritizing local talent and helping grow opportunities for Saudi professionals.
 
 
 You bring strong technical expertise and sharp business insight, with a deep commitment to understanding and aligning with client needs to deliver impactful, tailored solutions that drive real value. Known for building trust and fostering long-term partnerships, you approach every engagement with collaboration and care. Fluent in both English and Arabic, you ensure each interaction strengthens the client relationship, supporting their success with a customer-centric mindset.
 
 
 <ul>
 <li>
 5+ years of experience in geospatial technologies (GIS, navigation systems, location-based services) with proven project implementation success.
 </li>
 <li>
 Solid experience in customer engagement, requirements gathering, and delivering technical solutions within a consulting or professional services setting.
 </li>
 <li>
 Proficiency in cloud infrastructure (AWS, Azure, GCP), container orchestration (Docker, Kubernetes), and scripting/programming (e.g., Python, Java , Scala ).
 </li>
 <li>
 Familiarity with the software development lifecycle, including Agile, DevOps and CI/CD methodologies, along with database ( M ySQL, PostgreSQL, Oracle, MongoDB, Redis) and big data framework experience.
 </li>
 <li>
 Experience with Big Data frameworks (Apache Spark, Kafka, Flink, Hadoop, etc.) is a plus
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science or a related field, and strong familiarity with HERE products or similar location intelligence platforms.
 
 
 </li>
 </ul>
 
 What do we offer?
 
 
 
 <ul>
 <li>
 An opportunity to work with extraordinary people
 </li>
 <li>
 Intellectual challenging problems to solve
 </li>
 <li>
 Variety in the types of projects, lots of innovation and emphasis on making processes efficient
 </li>
 <li>
 Feedback so you will know how well you are doing
 
 
 </li>
 </ul>
 HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. -
 
 
 As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification.
 
 
 
 Who are we?
 
 
 
 HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes &ndash; from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
 
 
 At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people&rsquo;s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
 
 
</div>

Professional Services Consultant

NCR Atleos

<div>
 
 About NCR Atleos
 
 
 
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
 
 
 
 Responsibilities
 
 
 
 The role of Professional Services Consultant is crucial for the successful delivery of NCR Atleos Professional Services projects. Its responsibilities consist of the following:
 
 
 <ul>
 <li>
 Install, configure and troubleshoot NCR Atleos software solutions
 </li>
 <li>
 Prepare technical design documentation based on requirements
 </li>
 <li>
 Prepare test cases based on technical design documents
 </li>
 <li>
 Execute test cases on self service terminals
 </li>
 <li>
 Report issues to the development team and follow up on releases
 </li>
 <li>
 Identify and report test environment issues and follow up with customer's team to ensure timely resolution
 </li>
 <li>
 Coordinate with customer's testing team to prepare test data
 </li>
 <li>
 Support customer's team during SIT, UAT, etc.
 </li>
 <li>
 Basic troubleshooting on issues to identify root cause
 
 
 </li>
 </ul>
 
 The Following Qualifications Are Required
 
 
 
 <ul>
 <li>
 Degree on Computer Science, IT or related field
 </li>
 <li>
 Minimum of 3 years working experience in quality assurance preferably in a Financial Institution or IT industry
 </li>
 <li>
 Good understanding of web based technologies
 </li>
 <li>
 Good understanding of database technologies
 </li>
 <li>
 Excellent communication and coordination skills
 </li>
 <li>
 Saudi national
 
 
 </li>
 </ul>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
 
 
 
 EEO Statement
 
 
 
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 
 
 
 Statement to Third Party Agencies
 
 
 
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
</div>

Search 10000+ Professional services manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 professional services manager jobs Near Me

Cloud Professional Services Manager

Delivery Practice Manager - Engagement Management, AWS Professional Services India

Procurement Manager - Professional Services, AMS

Professional Services Engineer

Customer Program Manager

Professional Services Consultant

Professional Services Consultant