professional services specialist

Fresha

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Professional Services Specialist to come and join our global business.</div><div></div><div><br>
Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</div><div></div><div><br>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</div><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.<br>
</div><div></div><br>
<ul><li><b>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.
</b></li></ul><h3 class="jobSectionHeader"><b>KPIs</b></h3><ul><li><b>
Onboarding Lead time</b> - average of 7 business days per Professional Services Specialist</li></ul><h3 class="jobSectionHeader"><b>
Partner Onboarding</b></h3><ul><li>
Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li><li>
Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners&rsquo; business requirements</li><li>
Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li><li>
Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li><li>
Assist our partners in representing themselves in the best possible manner on our platform</li></ul><h3 class="jobSectionHeader"><b>
Marketplace</b></h3><ul><li>
Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li><li>
Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li></ul><h3 class="jobSectionHeader"><b>
Additional Ad-Hoc</b></h3><ul><li>
Comfortable presenting information, and open to feedback</li><li>
Cover other team members Partner projects to ensure we win as a team</li><li>
Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li><li>
Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li></ul><div></div><ul><li><i><br>
This list is not exhaustive and there may be other activities you are required to deliver.</i></li></ul><h3 class="jobSectionHeader"><b>
Skills, experience &amp; qualifications required</b></h3><ul><li>
Commercially minded, understanding critical needs of Partners onboarding</li><li>
Managing expectations of Partner right from the start</li><li>
Exceptionally high organizational and time management skillsExcellent oral and written communication skills</li><li>
Proficient in Excel and data cleaning an asset</li><li>
Project coordination experience or certification highly desired</li><li>
Experience working in the Beauty &amp; Wellness sector or previous start-up/scale-up tech company environment an asset</li><li>
Ability to identify problems and opportunities as well as offer or implement actions and solutions</li><li>
Strong analytical and troubleshooting skills</li><li>
An ability to influence others through effective communication and negotiations</li><li>
Flexible and comfortable working in a fast-paced and changing environment</li><li>
Creative thinking and problem-solving mindset</li><li>
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li><li>
Team player - must be happy to &lsquo;roll sleeves up&rsquo; and assist the team whenever required</li><li>
Self-starter and highly proactive approach</li><li>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</li></ul><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call </b>- Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video-call with PSS Hiring Team (30m)</li><li><b>
Technical Ability &amp; Cultural Assessment </b>- In-person with PSS Team Lead, Europe &amp; GCC and GCC GM
</li><li><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>4 weeks</i></b><i>.</i></li></ul><br>
<div></div><ul><li>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</li></ul><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

Professional Services Specialist (Dubai)

The Emirates Group

<p>In this role as a Standards &amp; Procedures Specialist (EKAS)   Emiratisation, you will be responsible for providing support for reviewing and updating all Manuals (Passenger Services, Ground Operations, Aircraft Cleaning &amp; Cabin Dressing and Freighter Weight &amp; Balance Manuals) in accordance with the Industry and Emirates Standards so that all EK flights and passengers are handled in a safe, efficient and consistent manner. As a Standards &amp; Procedures Specialist, you will also be accountable for authoring of standard operating procedures and work instructions at Passenger Services at the Hub.</p> <p><strong>In this role you will:</strong></p> <ul> <li>In accordance with industry/regulatory changes and in response to operational concerns/feedback, maintain the Ground Operations Manual (GOM), Aircraft Cleaning and Cabin Dressing Guide (AC&amp;CDG), Passenger Service Manual (PSM), Freighter Weight &amp; Balance Manual (FW&amp;BM) and all other networkwide operational manuals covering safety, security and regulatory aspects, ensuring timely distribution and ascertaining that instructions are effectively followed by Ground Service Providers network-wide. Also, ensure preparation and timely communication of network bulletins, updates and circulars which affect the safety and security of Emirates operations throughout all airports network wide. br&gt; br&gt; </li> <li>Support Mercator Airline Check-in System (MACS) stations, including non Centralised Load Control (non-CLC) locations within Emirates network to produce Aircraft Communication Addressing &amp; Reporting System (ACARS) load sheet as necessary and to ensure that the correct weight report is used to prepare the load sheet by dnata Load Control Officers (LCO) by frequent checks. Undertake User Acceptance Testing (UAT) for all MACS enhancements to be promoted by Emirates Airport Systems and test the feasibility of such entries and their overall benefit to the user community MACS network wide.br&gt; br&gt; </li> <li>Review the Emirates Performance Reports (EPR), investigate discrepancies including those pertaining to Weight &amp; Balance and Ramp handling, in liaison with all relevant Airport Services &amp; SkyCargo Managers, initiate &amp; obtain corrective actions with the station concerned &amp; relevant stakeholders to prevent a recurrence. Establish trends in operational non-conformities and service failures, with evaluation of root causes and recommend preventive measures and make required adjustments to manuals and processes as a result. Respond with guidance to requests from outstations on matters involving local issues or problems which require clarity and/or direction from Head Office, so that stations are given the information they need, in a timely fashion.br&gt; br&gt; </li> <li>Design, revise, develop and arrange for the printing of passenger service operational forms and stationary items, especially when new aircraft and/or new stations are introduced. This stationery conforms to International Air Transport Association (IATA) International Civil Aviation Organisation (ICAO) standards, so that the highest level of safety and security within ground operations/passenger service is maintained.br&gt; br&gt; </li> <li>Responsible for maintaining the Airport Information Repository (AIR) for Airport Services for operating various aircraft types to each airport throughout the network by considering the facilities including engineering equipment at stations. Coordinate with Emirates Engineering to prepare Seat Selection Charts (SSCs) for all new aircraft types entering the fleet and update the existing SSCs for any reconfigured aircrafts.br&gt; br&gt; </li> <li>Ensure that semi-permanent Electronic Data Processing (EDP) data for each aircraft in the fleet is updated and advised to the network, so that accurate data is used for the preparation of Weight &amp; Balance documents and check in systems. Ensure by random checks that stations are following the directives given by Airport Services Head Office pertaining to Aircraft Communication Addressing &amp; Reporting System (ACARS) load sheet, automated Estimate Zero Fuel Weight) (EZFW) to Lufthansa Integrated Dispatch Operations (LIDO) and SkyChain interface to MACS/Altea FM (Flight Management).br&gt; br&gt; </li> <li>Prepare instructions for the handling of HAJ/UMRAH passengers, based on the rules and regulations issued as a circular by the Saudi Arabia authorities and disseminate to the network and other relevant departments. Liaise with procurement and stores to ensure sufficient stationery is in stock. Liaise with Airport Services Manager JED for the procurement of landing cards and issue instructions for loading.br&gt; br&gt; </li> <li>Provide support to identify changes within Emirates and the industry in general which require the development and implementation of new passenger handling methods and recommend appropriate action to be taken, so that Emirates retains its competitive edge and minimize risk. Ensure all new and revised governmental policies i.e. Passport, Visa, Customs and Health requirements received from network stations, including Dubai Government, are forwarded to the Editing team to update relevant information on electronic Travel Information Manual (TIMATIC) and hard copies (TIM) pages and verify changes to local customs and regulations from Immigration, Emirates Security and Embassies/Consulates. Coordinating with TIMATIC Editing team on matters relating to improving/simplifying the content of TIMATIC/TIM pages to benefit those accessing it.br&gt; br&gt; </li> <li>As delegated, responsible for ensuring all ad hoc projects are well handled in collaboration with other stakeholders involved. Ensure current procedures and processes are evaluated and stakeholders are notified of change in business rules of all ad hoc projects.br&gt; br&gt; </li> <li>Support Learning &amp; Development (Training department) in formulation of e-learning courses and other relevant training material related to customer acceptance and handling. Evaluate final e-learning modules and ensure the content is in accordance with the Emirates policies and procedures, regulatory requirements and country rules and regulations.</li> </ul>

Standards & Procedures Specialist

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Join our Airport Services team, where you will play a vital role in ensuring seamless airport operations and delivering world-class service to our customers. The team is responsible for a wide range of critical functions, both &ldquo;above and below the wing,&rdquo; to keep our busy airport running efficiently, safely, and on schedule.
</p><p>If you are passionate about customer service, operational excellence, and working in a fast-paced environment, we invite you to apply and contribute to the success of Emirates Group. As the world&rsquo;s largest international airline, our airport operations are among the most dynamic and rewarding, offering exciting opportunities to be part of a team that keeps the world moving.
</p><p>In this role as a Standards &amp; Procedures Specialist (EKAS) &ndash; Emiratisation, you will be responsible for providing support for reviewing and updating all Manuals (Passenger Services, Ground Operations, Aircraft Cleaning &amp; Cabin Dressing and Freighter Weight &amp; Balance Manuals) in accordance with the Industry and Emirates Standards so that all EK flights and passengers are handled in a safe, efficient and consistent manner. As a Standards &amp; Procedures Specialist, you will also be accountable for authoring of standard operating procedures and work instructions at Passenger Services at the Hub.
</p><p><b>In this role you will:
</b></p>In accordance with industry/regulatory changes and in response to operational concerns/feedback, maintain the Ground Operations Manual (GOM), Aircraft Cleaning and Cabin Dressing Guide (AC&amp;CDG), Passenger Service Manual (PSM), Freighter Weight &amp; Balance Manual (FW&amp;BM) and all other networkwide operational manuals covering safety, security and regulatory aspects, ensuring timely distribution and ascertaining that instructions are effectively followed by Ground Service Providers network-wide. Also, ensure preparation and timely communication of network bulletins, updates and circulars which affect the safety and security of Emirates operations throughout all airports network wide.<br>
<ul><li>
<br>
<br>
</li>Support Mercator Airline Check-in System (MACS) stations, including non Centralised Load Control (non-CLC) locations within Emirates network to produce Aircraft Communication Addressing &amp; Reporting System (ACARS) load sheet as necessary and to ensure that the correct weight report is used to prepare the load sheet by dnata Load Control Officers (LCO) by frequent checks. Undertake User Acceptance Testing (UAT) for all MACS enhancements to be promoted by Emirates Airport Systems and test the feasibility of such entries and their overall benefit to the user community MACS network wide.<br>
<li>
<br>
<br>
</li>Review the Emirates Performance Reports (EPR), investigate discrepancies including those pertaining to Weight &amp; Balance and Ramp handling, in liaison with all relevant Airport Services &amp; SkyCargo Managers, initiate &amp; obtain corrective actions with the station concerned &amp; relevant stakeholders to prevent a recurrence. Establish trends in operational non-conformities and service failures, with evaluation of root causes and recommend preventive measures and make required adjustments to manuals and processes as a result. Respond with guidance to requests from outstations on matters involving local issues or problems which require clarity and/or direction from Head Office, so that stations are given the information they need, in a timely fashion.<br>
<li>
<br>
<br>
</li>Design, revise, develop and arrange for the printing of passenger service operational forms and stationary items, especially when new aircraft and/or new stations are introduced. This stationery conforms to International Air Transport Association (IATA) International Civil Aviation Organisation (ICAO) standards, so that the highest level of safety and security within ground operations/passenger service is maintained.<br>
<li>
<br>
<br>
</li>Responsible for maintaining the Airport Information Repository (AIR) for Airport Services for operating various aircraft types to each airport throughout the network by considering the facilities including engineering equipment at stations. Coordinate with Emirates Engineering to prepare Seat Selection Charts (SSCs) for all new aircraft types entering the fleet and update the existing SSCs for any reconfigured aircrafts.<br>
<li>
<br>
<br>
</li>Ensure that semi-permanent Electronic Data Processing (EDP) data for each aircraft in the fleet is updated and advised to the network, so that accurate data is used for the preparation of Weight &amp; Balance documents and check in systems. Ensure by random checks that stations are following the directives given by Airport Services Head Office pertaining to Aircraft Communication Addressing &amp; Reporting System (ACARS) load sheet, automated Estimate Zero Fuel Weight) (EZFW) to Lufthansa Integrated Dispatch Operations (LIDO) and SkyChain interface to MACS/Altea FM (Flight Management).<br>
<li>
<br>
<br>
</li>Prepare instructions for the handling of HAJ/UMRAH passengers, based on the rules and regulations issued as a circular by the Saudi Arabia authorities and disseminate to the network and other relevant departments. Liaise with procurement and stores to ensure sufficient stationery is in stock. Liaise with Airport Services Manager JED for the procurement of landing cards and issue instructions for loading.<br>
<li>
<br>
<br>
</li>Provide support to identify changes within Emirates and the industry in general which require the development and implementation of new passenger handling methods and recommend appropriate action to be taken, so that Emirates retains its competitive edge and minimize risk. Ensure all new and revised governmental policies i.e. Passport, Visa, Customs and Health requirements received from network stations, including Dubai Government, are forwarded to the Editing team to update relevant information on electronic Travel Information Manual (TIMATIC) and hard copies (TIM) pages and verify changes to local customs and regulations from Immigration, Emirates Security and Embassies/Consulates. Coordinating with TIMATIC Editing team on matters relating to improving/simplifying the content of TIMATIC/TIM pages to benefit those accessing it.<br>
<li>
<br>
<br>
</li>As delegated, responsible for ensuring all ad hoc projects are well handled in collaboration with other stakeholders involved. Ensure current procedures and processes are evaluated and stakeholders are notified of change in business rules of all ad hoc projects.<br>
<li>
<br>
<br>
</li><li>Support Learning &amp; Development (Training department) in formulation of e-learning courses and other relevant training material related to customer acceptance and handling. Evaluate final e-learning modules and ensure the content is in accordance with the Emirates policies and procedures, regulatory requirements and country rules and regulations.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><ul><li>Hold a Bachelor&rsquo;s Degree or Honours (12+3 or equivalent).
</li><li>Have at least 5 years of experience working in Airport Operations. This should include Passenger &amp; Ramp Handling, Aircraft Loading, Load Control activities or Documentation.
</li><li>Possess knowledge of all aircraft handling procedures &amp; processes.
</li><li>Have knowledge of aircraft Safety &amp; Security procedures.
</li><li>Completed Airport Services Passenger Handling or Operations related courses to an advanced level, as well as Advance level courses in Load Control, Ramp Handling, Passenger Services and Cargo.
</li><li>Be well conversant with computerized Departure Control Systems and be able to complete Load Sheets manually.
</li><li>Demonstrate superior command in English language with excellent writing skills and able to communicate effectively through all levels of the organization, including up to Executive levels of management when necessary.
</li><li>Possess excellent PC skills and be able to work on MS Word, PowerPoint, Excel and Visio.
</li></ul><p>At Emirates, we&rsquo;re committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and become part of our world-class team.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
</p><p>Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers.</p></div>

Manpower Türkiye

<div>
 <p>
  We are seeking a candidate for the position of
  <strong>
   &ldquo;Professional Affairs Specialist&rdquo;
  </strong>
  on behalf of our global business partner, which contributes to improving patient and healthcare outcomes in the fields of Medicine &amp; Surgery, Neurotechnology, Orthopedics, and Spine Health.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Mission / Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  To manage all HCP/HCO contracts &amp; event approvals for the event requirements. This encompasses the entire operational processes related to contracts, ensuring a &ldquo;Best in Class&rdquo; service is created and maintained through implementing solutions to further develop, maintain and improve Franchise/HCP satisfaction, and ensure adherence throughout the changing compliance regulations within EEMEA.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Activities &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure bi weekly/monthly meetings are scheduled with Marketing/Events &amp; Product Managers
  </li>
  <li>
   Ensure Contracts are stored efficiently and in line with GDPR regulations
  </li>
  <li>
   Regular review of processes to ensure updates to any regulations, compliance policies are updated.
  </li>
  <li>
   Faculty Management &ndash; working with marketing &amp; events team
  </li>
  <li>
   Ensuring Divisional Needs Assessment is prepared, approved &amp; followed
  </li>
  <li>
   HCP Contract Process Management
  </li>
  <li>
   Faculty Payment Process &ndash; Vendor creations, HRP submissions etc.
  </li>
  <li>
   Faculty Travel Arrangements &ndash; Flights, accommodation arrangements together with events team, event registrations
  </li>
  <li>
   Ensure all HCP contracts are in line with legal, financial and compliance regulations
  </li>
  <li>
   Maintain understanding of relevant regulations and laws, including MedTech Code
  </li>
  <li>
   Ensuring Divisional and Country alignment for all contract related processes
  </li>
  <li>
   Interacting and advising business units on compliant HCP Consultant activities
  </li>
  <li>
   All CAPS work for contract creation, SRF &amp; NAD submissions
  </li>
  <li>
   Support with KPI management for the manager
  </li>
  <li>
   Support with continuous process and tools improvement reviews
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Please note that only the candidates that fulfill these requirements will be considered and shortlisted candidates will be contacted.
  </em>
 </p>
 <p>
  <em>
   LinkedIN &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Experis T&uuml;rkiye (Manpower Group T&uuml;rkiye) taraf&inodot;ndan yaln&inodot;zca &Scedil;irketimizden talep etti&gbreve;iniz hizmetlerin sunulabilmesi ve bu hizmetlerin s&uuml;reklili&gbreve;inin sa&gbreve;lanmas&inodot; ama&ccedil;lar&inodot;yla saklanabilecek, i&scedil;lenebilecek ve verilen servisin gerektirdi&gbreve;i hallerde yurti&ccedil;inde ve yurtd&inodot;&scedil;&inodot;nda yerle&scedil;ik 3. ki&scedil;ilerle payla&scedil;&inodot;labilecek olup, ki&scedil;isel verileriniz hi&ccedil;bir &scedil;ekilde hukuka ve d&uuml;r&uuml;stl&uuml;k kural&inodot;na ayk&inodot;r&inodot; &scedil;ekilde ba&scedil;kalar&inodot; ile payla&scedil;&inodot;lmayacak ve i&scedil;leme sebebi d&inodot;&scedil;&inodot;nda ba&scedil;ka ama&ccedil;larla kullan&inodot;lmayacakt&inodot;r. Ki&scedil;isel verileriniz yaln&inodot;zca i&scedil;leme amac&inodot;n&inodot;n gerekli k&inodot;ld&inodot;&gbreve;&inodot; s&uuml;re boyunca saklanacak olup talebiniz &uuml;zerine silinecek veya imha edilecektir. Detayl&inodot; bilgiye https://www.experis.com.tr/site/kisisel-verilerin-korunmasi/39 linkinden ula&scedil;abilirsiniz. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veritaban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
  </em>
 </p>
</div>


Professional Affairs Specialist

Fortinet

<div><p>The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of medium-to-high complexity.
</p><p>He/she focuses on the implementation aspects of project delivery, such as implementing firewall and other enhanced security products, as well as optimizing and operating these services, along with any related documentation.
</p><p>The position requires a team player with excellent written and verbal communication skills who follows a structured approach to implementing IT security solutions.
</p><p><b>Responsibilities
</b></p><p>The Professional Services Consultant:
</p><ul><li>Develops a clear overall understanding of the customer engagement (objectives, project scope, business and technical requirements).
</li><li>Participates in architecture design workshops with customers and/or partners and provides input as necessary.
</li><li>Develops project related documents with any required technical architecture diagrams. These documents might include: High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc&hellip;
</li><li>Participates in scoping meetings and provides input related to the development of statements of work based on accurate analysis of customers' requirements.
</li><li>Ensures that project documents are accurate, complete, current and stored appropriately.
</li><li>Performs deployment, configuration, testing and troubleshooting of Fortinet security solutions in the customer environment.
</li><li>Assists customers through the rollout, migration or go-live phase for the deployed security solution.
</li><li>Performs knowledge transfer sessions for customer&rsquo;s staff on the relevant Fortinet security solutions.
</li><li>Resolves and/or escalates issues in a timely fashion.
</li><li>Minimizes Fortinet&rsquo;s exposure and risk on projects.
</li><li>Completes and submits internal required administrative tasks (timesheets, activities report, project reports, etc&hellip;).
</li><li>Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by attending trainings (as required).
</li></ul><p><b>Job Requirements </b>:
</p><ul><li>10+ years&rsquo; experience in LAN/WAN/Internet consulting, support and/or administration.
</li><li>6+ years&rsquo; experience with Network Security Products.
</li><li>Experience working as a Professional Services senior consultant or engineer is a plus.
</li><li>Expertise in <b>NGFW </b><b>and at least 2 </b>of the following technologies: Email Security, Advanced Thread Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based security technologies.
</li><li>Very good presentation and technical documentation skills.
</li><li>Good troubleshooting skills with a structured approach to problem solving.
</li><li>Proven ability to work independently and in a team-oriented, collaborative environment.
</li><li>Ability to elicit cooperation from a wide variety of sources, including senior management, clients, and other departments.
</li><li>Ability to adapt seamlessly to shifting priorities, demands and timelines.
</li><li>Flexible working hours.
</li><li>Positive customer service attitude with very good soft skills.
</li><li>Ability to bring projects to successful completion through political sensitivity.
</li><li>Strong commitment and self-driven individual.
</li></ul><p>Education
</p><ul><li>Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.</li></ul></div>

Professional Services Consultant - Riyadh

Nexthink

<div>
 <br/>
 <br/>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Professional Services Consultant is an integral part of the services organization and a customer-facingrepresentative of the company. The consultant is responsible for ensuring that the company&rsquo;s products are implemented within a customer&rsquo;s organization in such a way as to meet or exceed a customer&rsquo;s reasonable expectations of the solution&rsquo;s technical and business benefits.
 <br/>
 <br/>
 The Professional Services Consultant&rsquo;s role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer&rsquo;s own office or site is essential as and when required.
 <br/>
 <br/>
 <ul>
  <li>
   Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink&rsquo;s products at an advanced level of competency during a project implementation.
  </li>
  <li>
   Install and configure Nexthink in line with the agreed solution design and prepare allrelevant technical project deliverables.
  </li>
  <li>
   Implement all technical aspects of service delivery to the required standard of quality.
  </li>
  <li>
   Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
  </li>
  <li>
   Understand customer requirementsto be able to advise and implement a relevant Nexthink solution in line with industry best practices.
  </li>
  <li>
   Be committed to customer satisfaction and referenceability.
  </li>
  <li>
   Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
  </li>
  <li>
   Seek to continuously improve relevant technical knowledge and skills
  </li>
  <li>
   Contribute to our community forums by posting and publishing articles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 5 years of experience in a software consulting role.
  </li>
  <li>
   Good troubleshooting skills and technical knowledge of IT operations and ITIL,
  </li>
  <li>
   Exposure to Digital Transformation projects, preferably End-User related,
  </li>
  <li>
   Excellent knowledge of Microsoft Windows clients and applications, MacOSis a plus
  </li>
  <li>
   Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API&rsquo;s),
  </li>
  <li>
   General awareness of the current industrystandards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
  </li>
  <li>
   Ability to quickly learn new technologies in an unsupervised environment,
  </li>
  <li>
   Excellent communication, customer-facing and teamwork skills,
  </li>
  <li>
   Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
  </li>
  <li>
   Business-level fluency in Arabicand English is required for customer-facing communication and collaboration.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers&rsquo; IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 <br/>
 <br/>
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees &lsquo;Nexthinkers&rsquo; and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 <br/>
 <br/>
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 <br/>
 <br/>
 <ul>
  <li>
   💼 Permanent position and a competitive compensation package.
  </li>
  <li>
   🩺 Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.
  </li>
  <li>
   🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
  </li>
  <li>
   🏡 Hybrid work model.
  </li>
  <li>
   📚 Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.
  </li>
  <li>
   🍼 Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.
  </li>
  <li>
   🤸 Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.
  </li>
  <li>
   📣  Bonuses for referring successful hires after three months of continuous employment.
  </li>
 </ul>
</div>


Professional Services Consutlant

Hussmann

<div>Overview:<p></p><p><b><br>
Are you motivated and eager to grow your career in refrigeration?</b></p><p></p><p><br>
Hussmann&rsquo;s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities.</p><p></p><p><br>
Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.</p><p></p><p><b><br>
Why Hussmann?</b></p><ul><li>
Bi-annual bonuses based on performance</li><li>
Paid training and access to online training videos</li><li>
Paid drive time (including overtime)</li><li>
22 days paid off &ndash; 10 days of vacation, 12 company holidays</li><li>
Company vehicle provided</li><li>
On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training</li></ul><p></p><p><br>
Performs maintenance, diagnosis and repair of refrigeration, heating &amp; air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. Operates independently with minimal direct supervision. Develops first line customer relations and identifies potential sales opportunities.</p>
Responsibilities:
<ul><li>Performs prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.</li><li>
Enough system knowledge to match customer needs with potential sales opportunities and ability to complete rapid/accurate diagnosis.</li><li>
Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste. Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time.</li><li>
Complete necessary documents and electronic communication in a thorough, accurate, professional and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements.</li><li>
Ability to systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors, use brazing and soldering techniques, and determine proper coil layout in complex boxes.</li><li>
Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions and test oil during conversion and electric weld a variety of metals and joint types.</li><li>
Identify, troubleshoot, and correctly size thermostatic expansion valves.</li><li>
Working knowledge of pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.</li><li>
Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD&rsquo;s, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, and parallel rack system layout, and advanced wiring diagrams.</li><li>
Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three phase motors, compressor operating parameters, oil differential pressure valves and oil level controls.</li><li>
Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and replacements, troubleshoot and repair more complex service calls, check/adjust oil management system and compressor oil level control.</li><li>
Serve as a mentor to other technicians and lead HVAC/R PM programs.</li><li>
Additional responsibilities as assigned.</li></ul><br>
<p></p>
Qualifications:
<p><b>
Formal Education Requirement:</b></p><p><b>
Required Level:</b> High School Diploma/GED</p><p><b>
Preferred level:</b> HVAC-R Technical School Degree</p><p></p><p><b><br>
Minimum Years of Experience Necessary:</b></p><ul><li>
External Candidates: 7 years in the field or 5 years with Certification from a Technical School</li><li>
Internal Candidates: 3 years as a Certified Technician w/ completion of OJT &amp; Skills Assessment</li></ul><p></p><p><b><br>
ADDITIONAL INFORMATION:
</b></p><ul><li>Must have a Valid Driver&rsquo;s License and maintain a safe driving record accordance with the Fleet Policy.</li><li>
Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.</li><li>
Must have excellent verbal and written communication skills, detail orientated and highly motivated.</li><li>
Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of hand tools.</li><li>
Must be able to work nights and/or weekends as required.</li><li>
Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.</li><li>
Strong leadership and business acumen.</li><li>
EPA 608 Universal Certification.</li><li>
Superior decision-making ability and paperwork skills.</li></ul><p>
Benefits:</p><ul><li>
Health, Dental, and Vision Insurance</li><li>
401k with Company Matching Contribution</li><li>
Discretionary 401k Company Contribution</li><li>
Tuition Reimbursement Program</li><li>
Life/Disability Insurance</li><li>
Maternity and Paternity Leave</li><li>
Panasonic Employee Discounts</li><li>
10 Days Paid Vacation and 12 Company Holidays</li><li>
Employee Assistance Program</li><li>
And more</li></ul><p></p><p><br>
About Hussmann:</p><p>
For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.</p><p></p><p><br>
From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion and StoreConnect, Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions&mdash;reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com.</p><p></p><p><br>
Hussmann is a subsidiary of Panasonic USA.</p><p></p><p><br>
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.</p></div>

Professional Service Technician

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